Job Results
Financial Services
Posted 1 week
2026 Summer Interns – Information Technology
Everbank - Jacksonville, FL 32202
Intern At EverBank, Interns can expect to gain experience and an overall feel for the company by attending meetings, delivering presentations, exploring business-specific tasks, and working closely with cross-functional groups. Over the 10-week summer internship period, this job participates in a robust training and onboarding program that includes exposure to Bank leadership, networking events with advisors and senior leaders, meaningful projects, and cohort engagement activities. This job may have the opportunity to work in the following business areas: Marketing, Internal Audit, Finance & Accounting, Commercial Lending, Consumer & Business Banking, Risk & Compliance, and Human Resources. Key Responsibilities and Duties Assists in preparing information and research materials, including Powerpoint presentations. Participates in meetings and takes detailed notes to provide to team members. Researches and gathers documentation as directed by colleagues. Attends company functions, including orientation, training programs, speaker series, and social networking events that provide opportunities for career growth and personal development. Shadows multiple roles and trains in a variety of tasks. Gains meaningful experience and exposure to the Banking industry. Educational Requirements High School Required Must be currently enrolled in an undergraduate degree program for the Spring 2026 semester. Eligible candidates must be rising Juniors or Seniors. Graduate program participants are not eligible. Enrollment documentation required Preferred Qualifications Currently pursuing a bachelor's degree in technology or other business-related major Cumulative GPA of 3.0 or higher Intermediate proficiency in Microsoft Office, including Excel, PowerPoint, and Word Previous internship experience and/or active participation in extracurricular activities Demonstrated leadership experience with a well-rounded academic background Strong written and verbal communication skills Expected graduation date: May/June 2027 or May/June 2028 (rising junior or senior) Program Requirements Available for the full 10-week program dates in 2026: June 1st to August 7th. Ability to work full-time, five days a week during business hours. Role Specific Work Experience No Experience Required Physical Requirements Physical Requirements: Sedentary Work Career Level 2IC Requirements: Four internship opportunities available: Interns will support the Information Technology organization, working across Data & AI, Cloud, and Automation/Development teams. Posting End Date: 3/30/26 Req Benefits: EverBank, N.A. is committed to the well-being of its associates. That's why we offer a comprehensive Total Rewards package commensurate with the position and job-related qualifications, skills and knowledge. The Company's comprehensive Total Rewards package provides choice and flexibility and respects differences. The following benefits are available through the Company: Medical, dental, vision & HSA/FSA 401(k) savings Paid holidays & generous PTO Additional wellness & voluntary benefits Additional Company-provided benefit options (subject to plan terms): Tuition reimbursement Commuter Benefits Life and Disability Insurance Compensation: $25 - $25 Additional Details : EverBank, N.A. is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers. The Company's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money. VEVRAA Federal Contractor Member FDIC Notice to Job Seekers
Posted 1 week
Training Camp Football Operations Assistant
Jacksonville Jaguars - Jacksonville, FL
About the Jacksonville Jaguars The Jacksonville Jaguars are a professional football team and a member of the National Football League’s AFC South Division. The Jaguars are one of the NFL’s youngest franchises, playing their first regular season home game on Sept. 3, 1995, in Jacksonville, Fla., and have since won five division titles. The Jaguars are owned by Shahid Khan, a visionary leader whose businesses include Flex-N-Gate, Fulham Football Club, All Elite Wrestling, Bold Events and Iguana Investments. Since 2012, Mr. Khan has had a positive impact on the Northeast Florida community through his investment in the team, charitable giving through the Jaguars Foundation, capital improvements to EverBank Stadium and the creation of Daily’s Place, which hosts upwards of 40 concerts a year. Through the Jaguars Foundation, the Khan Family has donated more than $38 million to many worthy causes, including in three key areas of focus: neighborhood revitalization, youth development and NFL-league-wide initiatives. The Jaguars and Iguana Investments opened the Miller Electric Center, a 125,000-square-foot state-of-the-art sports performance center and home to Jaguars football operations in 2023. The facility includes team locker rooms, training and recovery areas, medical support facilities, a weight room, player dining, indoor/outdoor practice fields and office space. Additionally, Jaguars fans can enjoy training camp and other events from the more than 2,000 shaded grandstand seats along the outdoor practice fields, complete with concessions, restrooms and pro shop. Over the next several years, the Jaguars and Iguana Investments will complete Phase 1 of the Jacksonville Shipyards, a reimagination of the riverfront which will include a Four Seasons Hotel and Private Residences, an office building inclusive of the Jaguars front office headquarters, and a modernized marina and support building, as well as begin additional projects to transform the area around the stadium into a year-round, mixed-use sports and entertainment district. In 2024, the Jaguars and the City of Jacksonville announced plans to move forward with a reimagined Stadium of the Future, securing Jaguars football in Jacksonville for generations to come, and a continuation of annual traditions of the Florida-Georgia Football Classic and TaxSlayer Gator Bowl while also opening opportunities for future Super Bowls, Final Four tournaments, college football playoffs, marquee concerts and more. The Stadium of the Future features a protective canopy, wider concourses, new communal spaces, scenic lookout decks, immersive in-bowl technology, new seating types and a public Floridian nature park. Additional details can be found at www.jaguars.com/stadiumofthefuture. We are committed to creating an environment that fosters the growth and success of a highly engaged workforce in the professional sports and entertainment. Our company culture seeks individuals who embody our core company principles: Passion, Respect, Innovation, Dedication, and Empowerment (PRIDE). Our company fosters a culture of continuous learning and a commitment to excellence, while also recognizing the significance of infusing excitement, originality, and fun into the workplace. By integrating these values and concepts, we establish a robust and dynamic work environment that upholds our vision of being a championship NFL team, an innovative entertainment company, and an exceptional community leader. Summary This role will assist the Football Operations department in all day-to-day tasks throughout the 2026 Jacksonville Jaguars Training Camp. This includes practice field set up, facility operations, player transportation, team travel, International Series preparation, and various other duties as assigned. This role will require nights and weekends as well as a substantial amount of driving. What You Will Learn from Your Job Responsibilities The hard work and dedication required for a career in football The inner workings and collaboration necessary to operate an NFL Franchise The importance of day-to-day operations and the impact they can have on a full NFL season The planning and execution of an NFL Training Camp and Pre-Season games Job Qualifications Required Must be able to work in a fast-paced environment. Must have a Driver’s License and clean driving record. Working knowledge of Microsoft Office Suite. Ability to multitask while staying organized. Preferred Experience working closely with college athletes Energetic and enthusiastic approach to every assigned task Experience with Teamworks App Other Details Start Date: July 2026 Chosen candidates will be provided with accommodations, such as local housing and transportation. Internships at the Jaguars are paid positions. View http://www.jaguars.com/careers/ to learn more about what it means to be a part of the Jaguars team! Applications are being accepted online only. Please do not call to apply for this position. Please provide complete information. An incomplete application may affect your consideration for this position. The Jacksonville Jaguars are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements. By submitting this application, you understand that you may be subject to a pre-employment drug test. You certify that the information in your application is true, correct and complete. You authorize the Jaguars and its representatives to contact your prior and current employer and other references and all others for purposes of confirmation of the information you have provided. You understand your application is subject to, among other things, your eligibility to work in the United States. Any personal data (including any sensitive personal data) that you provide to the Jaguars as part of the recruitment process and/or otherwise for potential employment may be held and processed for the purposes of your registration, application and potential selection and in connection with any subsequent employment or placement at the Jaguars or any of its affiliates. That data may be retained and further processed for the purposes of matching your skills and qualifications to future positions, identifying you as a potential candidate for future positions, to inform you of future positions and analytics in respect of who applies for positions with the Jaguars. If you are selected for the opportunity for which you apply, your personal data may be used for the purposes of entering into a relationship with the Jaguars, including sending you correspondence or general information relating to the employment relationship. Your personal data may be disclosed to Jaguars affiliates and to third-party organizations providing services to the Jaguars. Your personal data will be retained in accordance with the Jaguars document retention policies and applicable laws.
Posted 1 week
Teller I – Beach
Community First Credit Union of Florida - Jacksonville, FL 32204
Your Partner in Every Transaction – Building Relationships One Transaction at a Time. As a Teller at Community First Credit Union, you will be the first point of contact for our members, providing friendly, accurate, and efficient assistance with their everyday financial needs. Beyond handling day-to-day banking needs, you will also introduce members to products and services that can make managing their finances easier and more rewarding. **This position works up to 30 hours per week.** Major Duties and Responsibilities: Accurately process deposits, withdrawals, loan payments, cashier checks, credit card and loan advances, travelers checks, transfers, and other routine transactions. Follow policies for check cashing, cash ordering, and check holds, and verify endorsements and identification to prevent fraud. Balance your cash drawer and assist with branch balancing at the end of the day. Provide exceptional service by greeting members, answering questions, and directing them to the right department when needed. Promote credit union products and services that can benefit members and make their financial lives easier. Ensure compliance with all applicable laws and regulations, including the Bank Secrecy Act, Patriot Act, and OFAC. Knowledge and Skills: Strong attention to detail and commitment to accuracy. Excellent communication and listening skills. Ability to learn and promote financial products and services. High school diploma or equivalent required; prior experience in cash handling or customer service preferred. ADA Requirements: Physical Requirements: Perform primarily sedentary work with limited physical exertion and regularly lifting cash box of up to 10 lbs. and coin bags up to 30 lbs on occasion. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator.Must be able to stand for long periods of time. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Working Conditions: Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. Mental and/or Emotional Requirements: Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to use basic math skills and spell accurately up to a highschool graduate level. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. Community First Credit Union is an Equal Opportunity Employer M/F/D/V
Posted 1 week
Branch MSR I – Fleming
Community First Credit Union of Florida - Jacksonville, FL 32204
Role Overview We are seeking a dedicated Branch Member Service Representative (MSR) to join our team at Community First - Oakleaf Branch. As a trusted financial advisor, you will identify opportunities to foster and expand our members' relationships with Community First. Through a thorough interview process, you will identify products and services that will benefit our members, enhancing their overall experience. Major Duties and Responsibilities Member Engagement: Open new products and services while following appropriate procedures to verify personal identification. Process various types of consumer and business loan applications. Account Maintenance: Perform account maintenance, including changes to personal information such as address and telephone numbers, name changes, adding and removing joint members, check ordering, issuing temporary checks, and assisting with Internet Banking enrollment. Teller Transactions: Perform teller transactions as required. Effective Interviews: Interview members and potential members, asking questions and listening carefully to determine the appropriate products and services to offer. Present products and services in a positive, professional, and knowledgeable manner to help individuals make informed decisions. Knowledge Development: Continuously increase your knowledge to answer members' questions and resolve member problems, referring issues beyond your authority when necessary. Outbound Calls: Make outbound calls for onboarding new members and developing opportunities to improve relationships between members and the credit union. Sales and Quality Goals: Consistently meet or exceed sales and quality goals. Compliance: Comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Knowledge and Skills Experience: A minimum of one to three years of similar or related experience, including preparatory experience. Education: A high school degree or equivalent. Interpersonal Skills: A significant level of trust, credibility, and diplomacy is required. In-depth dialogues, conversations, and explanations with customers, direct and indirect reports, and outside vendors can be sensitive and/or highly confidential. Communications may involve motivating, influencing, educating, and/or advising others on matters of significance. Join our team at Community First and become an integral part of our mission to provide exceptional financial services to our members. Apply today to embark on a rewarding career as a Branch Member Service Representative. ADA Requirements Physical Requirements Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing/descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work environment with moderate noise. Mental and/or Emotional Requirements Must be able to perform job functions independently and with limited supervision. Must work effectively as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic financial calculations with accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under stress of deadline, requirements for extreme accuracy and quality and/or fast pace. Must be capable of exercising highest level of discretion on confidential matters. Community First is an Equal Opportunity Employer.
Posted 1 week
Sr Executive Assistant
Community First Credit Union of Florida - Jacksonville, FL 32204
Role: The Senior Executive Administrative Assistant provides high level, confidential administrative and strategic support.This role serves as a trusted partner to executive leadership, enabling effective governance, operational efficiency,and executive decision making in a complex, highly regulated $3B financial institution. This dynamic position requires the ability to anticipate needs, think critically, and provide solutions to problems with a high level of professionalism and confidentiality. The position requires exceptional judgment, discretion, organizational sophistication, and the ability to anticipate executive needs while coordinating across departments, the Board of Directors, regulators, and external partners. Major Duties and Responsibilities: Provide comprehensive administrative support including calendar management, meeting coordination, preparation of reports and presentations, travel arrangements, and executive correspondence. Serve as a strategic gatekeeper, managing priorities, screening requests, and ensuring appropriate access to executive leadership. Anticipate executive needs and proactively resolve scheduling conflicts, competing priorities, and logistical challenges. Provide support for meetings, including agenda preparation, material distribution, minute documentation, and follow up on action items. Ensure timely and accurate preparation of materials, maintaining version control and confidentiality. Support governance processes in alignment with credit union bylaws, Board policies, and regulatory expectations. Act as a liaison between executive leadership and internal departments, senior leaders, external partners, vendors, and regulators. Draft, edit, and format executive level communications, presentations, reports, and correspondence. Represent the Executive Office with professionalism, diplomacy, and sound judgment. Track executive action items, deadlines, and strategic initiatives to ensure timely completion and follow through. Support executive projects, special initiatives, and cross functional efforts as assigned. Maintain organized electronic and physical filing systems for executive and governance records. Handle highly sensitive and confidential information with discretion and professionalism. Demonstrate strong awareness of compliance, privacy, and regulatory considerations inherent to a financial institution. Ensure executive administrative practices align with internal controls, policies, and risk management standards. Knowledge and Skills: EXPERIENCE Minimum of 7-10 years of progressively responsible executive administrative support experience. Prior experience supporting a CEO, C-Suite, and/or Board of Directors strongly preferred. Experience within a credit union, bank, or similarly regulated organization preferred. Core Competencies include • Executive Presence • Discretion & Confidentiality •Accountability & Reliability • Strategic Thinking • Relationship Management • Attention to Detail • Adaptability EDUCATION/CERTIFICATIONS/LICENSES Associate's degree required; Bachelor's degree preferred (Business Administration or related field) INTERPERSONAL SKILLS A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers. OTHER SKILLS Advanced executive administrative expertise, preferably in a financial services or regulated environment Exceptional organizational, time management, and prioritization skills High degree of professionalism, discretion,and emotional intelligence Strong written and verbal communication skills, including executive level document preparation Ability to work independently, make sound decisions, and exercise judgment under pressure Proficiency with Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams) and Board portal technologies Ability to manage complex calendars, confidential information, and competing priorities with accuracy and poise ADA Requirements PHYSICAL REQUIREMENTS Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. WORKING CONDITIONS The position is based at the organizations headquarters in a professional office environment with regular interaction with executive leadership. Occasional extended hours may be required to support Board meetings, executive deadlines, or special initiatives. Community First Credit Union is an Equal Opportunity Employer. Community First values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.
Posted 1 week
Area Leader I or II – Metro Jacksonville
Truist - Jacksonville, FL 32258
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: The Retail Area Leader leads a group of branches and teammates assigned within a Region (approx. 14-27 branches) for the Retail Community bank in an effort to deliver on our purpose and achieve our sales and service goals. Responsible for continuous improvements in sales effectiveness of Retail/Small Business through sales leadership including coaching, counseling, feedback, reinforcement, and support of the Bank’s sales and credit cultures. Ensures feedback for improvement is delivered across teams to support continuous improvement. Essential Duties and Responsibilities Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Responsible for instilling purpose, mission and values within retail and small business teams. Responsible for continuous improvements in sales effectiveness of Retail/Small Business through sales leadership including coaching, counseling, feedback, reinforcement, and support of the Bank’s sales and credit cultures. Ensures feedback for improvement is delivered across teams to support continuous improvement. Collaborates across lines of business impacting retail and small business clients (Mortgage Banking, Wealth Management, Investment, Insurance Services, and Payment Solutions) to achieve financial Assist in managing the efficiency of retention, personnel management, facilities management, and product sales and service. For assigned branches, responsible for reviewing monthly Average Balance Analysis, Detailed Income and Expense and other management reports to ensure balanced financial performance of branch teams in the following key performance areas. Lead, coach and manage branch leaders to focus on their responsibilities: Sales and service performance planning; Identifying sales opportunities and achieving results on an individual and team level; Building branch teammate skill sets around sales effectiveness; Industry-leading service and transaction quality, Operational soundness and proper risk management. Succeeds in delivering retail and small business performance goals within the Region pertaining to growth, profitability and quality. Achieves area’s service & operations, sales, expense, and profit performance. Monitors area and branch effectiveness and progress towards service, sales, and other goals through financial and activity reports; Identifies gaps in performance and developing appropriate plans to improve performance when needed; Ensuring consistent execution of the Client Engagement Model. Qualifications Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor’s degree or equivalent education and related training Five years of financial services experience 3+ years of leadership experience managing group locations and leaders Strong interpersonal, sales and relationship management skills Strong written and verbal communication skills Demonstrated ability to provide group leadership and to handle multiple priorities under time constraints Sales execution and direct sales leadership experience Preferred Qualifications: Two years of commercial banking experience Completion or enrollment in an established management or career development program General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work
Posted 1 week
Service Delivery Management Analyst Lead
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you are ready to start learning, growing, and making an impact with a career in fintech, we would like to know: Are you FIS? What you will be doing: • Develops strong working relationships with assigned clients and FIS resources. • Demonstrates financial management and revenue achievement of assigned territory through use of appropriate tools to track accounts receivable, calculate service level credits and billing. • Manages and communicates expectations internally and externally. • Manages the service component of the client relationship. • Conducts service value reviews. • Educates clients on various FIS processes and procedures assisting with awareness, navigation and self-help tools (note: this role is not responsible for opening up requests or being the direct point of contact for support or project related items. • Conducts regularly scheduled status calls with client to discuss important key service topics, to review projects in clients queue and to discuss available service offerings. • Acts as an escalation point between client and request desk. • Reviews variance reports and invoices, conducts periodic billing reviews, ensures credits, write-offs and payments are properly applied, works with assigned clients, managing director/relationship manager or billing team to resolve billing issues and at times functions as a collection agent. • Monitors monthly service level/availability management reports to identify possible trends in service level agreement (SLA) “misses” and contacts appropriate product area if “misses” fall within guidelines of a contractual penalty. • In the event of a contractual penalty, calculates and processes service level credits, informs billing team and notifies client on timing of credit receipt. • Provides oversight on commitment requests including setting up commitment in system, participating in project kickoffs to ensure understanding of project expectations and scope, ensures proper resources are assigned, monitors target dates and ensures billing is accurate and on time. • Identifies additional opportunities to provide more products, services or other resources to customer and refers to managing director/relationship manager. • May participate in business reviews to learn about clients’ strategic direction as well as gain a good understanding of the products and/or services FIS is offering. • Participates in client loyalty process by informing assigned clients of process, encouraging clients to respond to survey information in a timely manner, participating in follow-up discussions and developing action plans to address any negative comments. • Other related duties assigned as needed. What you bring: Bachelor’s degree in business or related field or the equivalent combination of education, training, or work experience. • Communicates ideas both verbally and in written form in a clear, concise, and professional manner • Requires good working knowledge of FIS systems as well as the industries in which FIS competes for business • Ability to understand and apply concepts • Ability to handle projects commensurate with job expectations • Ability to analyze and solve problems using learned techniques and tools • Requires human relations, negotiation and documentation skills • Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally • Flexibility, versatility, dependability What we offer you: A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A modern, international work environment and a dedicated and motivated team A competitive salary and benefits A work environment built on collaboration, flexibility, and respect Varied and challenging work to help you grow your technical skillset Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 1 week
Representative II, BPS Client & Product Onboarding
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you are ready to start learning, growing, and making an impact with a career in fintech, we would like to know: Are you FIS? What you will be doing: Develop a strong understanding of client products and services through information‑gathering sessions to determine how FIS systems should be configured to meet client needs Gather, analyze, and assess client forms and data files using data analysis, product mapping, and client interviews Create detailed data maps and transaction workflow documentation that define how all data fields are converted and processed Share and refine data mapping documentation with programmers, clients, and internal stakeholders to ensure successful conversions Test customized software against client‑specific requirements and review conversion results, reports, balancing, and data loads with customers Obtain formal client acceptance of conversion results Examine client processes, forms, and reports to determine operational needs and document post‑conversion system usage Develop new procedures with clients as needed to ensure proper use of FIS software Validate conversion accuracy through testing, balancing, and report generation, including prior system‑to‑FIS balancing Coordinate and conduct conversion readiness reviews, guiding customers through test scripts, training validation, system setup, and reporting Customize FIS software using authoring tools, including modifying screens, data fields, forms, tables, and product sets Serve as a subject‑matter expert throughout the project, answering questions and guiding clients in system usage Conduct train‑the‑trainer sessions for internal and external customers Act as an on‑site resource during conversion, providing troubleshooting, training support, and issue resolution Review final conversion results with customers, obtain client sign‑off, and coordinate post‑conversion maintenance and issue resolution Perform other related duties as assigned **Experience with payroll integration What you bring: Bachelor’s degree in business or a related field, or an equivalent combination of education, training, and work experience Strong verbal and written communication skills Ability to understand, apply, and explain technical and business concepts Strong analytical, problem‑solving, and documentation skills High attention to detail, particularly in data mapping and validation activities Ability to translate client requirements into technical specifications Effective collaboration and relationship‑building skills with internal and external partners Ability to manage project responsibilities aligned with job expectations Flexibility, dependability, and adaptability in a fast‑paced environment What we offer you: A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A modern, international work environment and a dedicated and motivated team A competitive salary and benefits A work environment built on collaboration, flexibility, and respect Varied and challenging work to help you grow your technical skillset Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 1 week
Commercial Compliance & Risk Analyst
VyStar Credit Union - Jacksonville, FL 32202
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. Commercial Compliance & Risk Analyst ACCOUNTABILITY STATEMENT: The Commercial Compliance & Risk Analyst plays a critical role within the Commercial Lending team by ensuring full adherence to all applicable regulations, laws, and Credit Union policies related to commercial lending activities. This position is responsible for maintaining a strong compliance framework, supporting leadership with timely insights, and promoting a culture of risk awareness and operational excellence. Key responsibilities include leading the administration of the department’s compliance program, monitoring regulatory requirements, and ensuring that quality control standards are consistently met. The Commercial Compliance & Risk Analyst will also support and enhance department reporting, ensuring data accuracy, integrity, and actionable analysis for effective management decision-making. ESSENTIAL JOB FUNCTIONS: Support and maintain the Commercial Risk Management Compliance Program, ensuring adherence to all relevant commercial lending regulations and internal policies Monitor and interpret regulatory changes (e.g., ECOA/Reg B, FCRA/Reg V, HMDA/Reg C, Section 1071) and communicate impacts to leadership and business partners Advise on and support the development, revision, and implementation of policies, procedures, and first‑line compliance processes to strengthen operational efficiency and regulatory compliance Coordinate and participate in internal and external audits/exams, and assist with management action plans to address findings Conduct compliance reviews of commercial lending products, services, and initiatives to identify risks and recommend mitigation strategies Maintain quality control standards for Commercial Loan Operations and ensure consistent execution of required reviews Prepare, validate, and enhance departmental reporting, ensuring accuracy, data integrity, and usefulness for decision-making Assist leadership with enterprise risk management (ERM) activities, including identifying emerging risks and evaluating controls Provide training, guidance, and support to Commercial Lending staff on compliance matters and regulatory expectations Lead or support departmental projects, including regulatory-driven initiatives and operational enhancements Manage maintenance and periodic updates of departmental procedures, ensuring documentation remains current and compliant. Serve as team lead when needed and perform other related duties to support the Commercial Lending function. Perform other duties as assigned. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job: Focus - Focus your full attention by carefully listening to and observing client or member. Connect - Consistently be friendly and approachable. Demonstrate your care. Understand - Listen empathetically and ask questions (70%/30% rule). Counsel - Recommend solutions based on your member’s needs and objectives. Advance - Ensure that member’s expectations were exceeded. Verify necessary follow-up actions. JOB QUALIFICATIONS Education High school diploma or GED required Bachelor’s degree preferred Experience 5+ years of experience in lending within a financial institution preferred 5+ or more years of experience in compliance oversight or a related function; or equivalent combination of education and experience Experience using statistical/quantitative tools such as SQL, Power BI, or similar systems Familiarity with NCUA and CFPB regulations Knowledge, Skills, and Abilities Knowledge of financial services and lending regulations, with the ability to interpret and apply laws impacting credit unions and commercial lending. Strong interpersonal and communication skills, with the ability to work effectively across all levels of the organization and model professionalism and strong work ethic. Excellent writing and presentation abilities, with the skill to convey complex information clearly. Analytical mindset with strong data skills, including experience using tools such as SQL, Power BI, and advanced Excel. Ability to manage shifting priorities and deadlines, using sound problem‑solving and decision‑making abilities. Demonstrated capacity to work effectively in high‑pressure environments, maintaining accuracy and quality. High commitment to performance excellence and producing reliable, high‑quality work. Proficiency in Microsoft 365 and Microsoft Teams, with advanced Excel capabilities; experience with nCino is a plus. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources
Posted 1 week
Regional Corporate Security Manager
VyStar Credit Union - Jacksonville, FL 32202
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. Regional Corporate Security Manager ACCOUNTABILITY STATEMENT: The Regional Corporate Security Manager oversees and supervises organic and contract personnel engaged in carrying out protection of the physical environment. The position manages the manned security force and the day-today shift and maintenance operations within their assigned area of responsibility. ESSENTIAL JOB FUNCTIONS: Oversees the daily operation of the contract security team and provides direction as needed to ensure the sound execution of the site security contract and plan. Supervises Corporate Security Administrator(s) assigned to their region. Manages incidents ensuring swift resolution, minimal disruption, and identifying lessons to improve processes and responses continually. Builds partnerships with internal stakeholders to enable their work and to maintain a secure work environment. Develops relationships and serve as the site liaison to public safety agencies including, but not limited to; law enforcement, emergency medical responders, as well as local and state emergency management and homeland security. Partners with internal vested parties, including other Security Managers, Branch Operations, Call Center Operations, Security Operations Center, IT, and Cyber to understand and address their needs with security technology solutions. Acts as First Point of Contact for escalation of issues on Physical Security and responds accordingly. Oversees and manages the Security Department ticketing system to ensure the operations team is providing appropriate solutions within the required service level agreement. Manages and administers physical security operations at company offices in throughout assigned area of responsibility. Ensures compliance with all applicable policies, procedures, rules, and regulations. Identifies crime issues and develops effective responses. Ensures the creation and maintenance of contracted guard force Standard Operating Procedures (SOPs) and Post Orders. Ensures Global Security vendors, such as Guard Services Provider, Security Systems Integrator, and other vendors meet company standards and contractual requirements for accessing facilities. Generates and tracks key performance indicators (KPIs) for guard force operations and chosen vendor(s), including but not limited to: SLA performance, invoicing reliability, guard force incident response time, competence in training/real-world response, incident reporting accuracy, staffing levels, etc. Reviews and analyzes guard force KPIs and other physical security-related metrics to support continuous improvements and optimize physical security for the corporation and reduce operating costs. Liaises with contracted guard force Operations Manager(s) to professionalize, supervise and maintain all aspects of guard force operations including review of all training for the contracted guard force provided by company management. Assists and performs physical security audits and inspections of company owned or leased facilities and makes appropriate recommendations to improve the protection of assets. Works business units on physical security system health and maintenance, track system issues, apply updates, repairs, and ensure the system is running at its peak performance. Works quickly to address and remedy unanticipated faults within the Security Technology portfolio and ensure minimal system downtime. Ensures operational effectiveness of all security systems with updated monthly/weekly/daily audits of their performance. Troubleshoots security problems and assesses the need for external service. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job: Focus - Focus your full attention by carefully listening to and observing client or member. Connect - Consistently be friendly and approachable. Demonstrate your care. Understand - Listen empathetically and ask questions (70%/30% rule). Counsel - Recommend solutions based on your member’s needs and objectives. Advance - Ensure that member’s expectations were exceeded. Verify necessary follow-up actions. JOB QUALIFICATIONS Experience Minimum of seven years of experience appropriate for the knowledge and skills demanded by the position (e.g., armed forces security, military police, law enforcement, or private security preferred). Background consistent with the ability to obtain the necessary licenses as required by the position. Skills A solid understanding of the financial services industry and the laws and regulations that govern and/or impact the credit union is a plus. A high level of interpersonal skills and social sensitivity are required. The candidate comes into contact with employees on all levels of the organization. The candidate is a resource to the organization and must be an effective listener and communicator. The candidate must set the example in attitude, behavior, and work ethic. Demonstrates solid interpersonal skills, professional judgment, problem-solving skills, and an ability to handle and direct personnel in stressful situations. Demonstrates supervisory proficiency as it relates to performance monitoring, coaching, and performance review. Capable of interacting with executive staff, other company employees, clients, and vendors (as may be necessary for the completion of assigned duties). Demonstrates command of private security operations. Capable of evaluating a range of situations with minimal supervision to arrive at a proper solution. Possesses basic computer skills necessary for report writing, interdepartmental communication, and records management. Possesses and maintains a professional attitude and appearance. Demonstrates an ability to multitask, strong organizational, project management, and problem-solving skill. Proficiency with Windows-based operating systems. Basic to understanding of Physical Security Technology Systems and Software. Education Possess a bachelor’s degree in a relative field of study, maybe substituted on a 2:1basis with experience in Law Enforcement or Security Management. Professional Certification or ability to get attain certification within 1 yr. (PSP, CPP, BASA / FASA) DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 40 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources