Job Results
Financial Services
Posted 2 days
Agency Experience Internship – Summer 2026
Olympus Insurance - Jacksonville, FL 32256
Job Title: Agency Experience Intern Location: Jacksonville, FL (In-Office) Department: Agency Operations/Agency Experience Reports to: Agency Experience Manager Schedule: 25-30 hours per week from May through August 2026 (exact dates will be determined by school term) Who We Are Olympus Insurance Company is the premier insurance partner, providing the broadest coverage and superior service for Florida homeowners since 2007. We believe that insurance is a promise, and we honor our commitment to help homeowners navigate life's inevitable storms. Becoming an Olympian means joining a collaborative, people-first culture built on growth, accountability, and connection. Think Ahead. Think Olympus. About the Role The Agency Experience Intern will support the Agency Operations team in delivering a high-quality, “white-glove” experience to Olympus agency partners. This role will play a key part in coordinating agent communications, supporting training initiatives, and assisting with the rollout of new products and partnerships. This internship provides hands-on exposure to insurance operations, agency engagement, and cross-functional collaboration, while contributing to meaningful business initiatives. What You'll Do Agent Communication & Engagement Support Assist with outreach to agency partners to support onboarding, training participation, and ongoing engagement Help coordinate communications related to product updates, training opportunities, and key initiatives Support follow-ups to ensure agents have the resources needed for success Training & Webinar Coordination Assist in planning and executing webinars and training sessions (scheduling, invitations, attendance tracking) Help prepare training materials, presentations, and supporting documentation Support recurring monthly training programs, including onboarding sessions for new agency users Project & Partnership Support Support the Qualifying Agent Review initiative, including outreach coordination and training scheduling Assist with coordination efforts for the Mercury partnership, including communications and follow-up tracking Contribute to the rollout of new products by supporting training logistics and agent readiness efforts Content & Material Development Assist in creating and updating presentations, one-pagers, and training guides Support development of visually engaging materials using tools such as Canva and PowerPoint May assist with short training videos or walkthrough content Administrative & Organizational Support Track project progress, training attendance, and communication efforts Help maintain organized documentation and reporting for ongoing initiatives Assist with general administrative tasks to support Agency Operations What We're Looking For Currently pursuing a Bachelor’s degree in Business Administration, Marketing, Communications, Risk Management/Insurance, or a related field Candidates should be current juniors or seniors, or recent graduates. Strong written and verbal communication skills Ability to present information clearly and professionally Strong attention to detail and organizational skills Ability to manage multiple tasks and deadlines Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) Preferred (Nice to Have) Experience with Canva or similar design tools Exposure to video editing tools (for training content) Interest in insurance, agency operations, or client experience What You’ll Gain Hands-on experience supporting real business initiatives and partnerships Exposure to agency operations within the property & casualty insurance industry Opportunity to build communication, project management, and presentation skills Direct collaboration with cross-functional teams and leadership Insight into training development and agent engagement strategies EEO Compliance Olympus Insurance Company is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy, childbirth, and related medical conditions), age, disability, genetic information, marital status, sexual orientation, gender identity or expression, veteran or military status, or any other protected characteristic under federal, state, or local law. Agency Disclaimer: This job posting is not intended to solicit resumes from staffing agencies. Any unsolicited resumes sent to this posting, to employees, or to the Company without a valid written and signed agreement from Human Resources will be considered the property of the Company, and no fees will be paid. This position will remain open until April 24, 2026, or until a sufficient pool of qualified candidates has been identified.
Posted 2 days
Greenway Kia at the Avenues – Finance Manager
Jacksonville, FL 32256
Greenway Kia at the Avenues is looking for an experienced and motivated automotive dealership Finance Manager who can drive productivity through effective and values-centered leadership. This individual's past work history must exhibit a savvy management skill set and profile a sales-driven professional with a proven profitability history. The Finance and Insurance Manager coordinates all activities regarding finance and insurance for our valued customers, which includes working to help customers obtain financing, preparing all associated documentation, and selling extended service contracts and additional protection products. The ideal candidate has a positive attitude, a confident and outgoing personality, a professional appearance, strong business acumen and sales aptitude, great communication skills, and the ability to deliver world class customer service. We are looking for applicants with a proven track record of more than 2 years working in a dealership as a Finance/Insurance Manager and at least 5 years of automotive retail experience. Responsibilities: Offers vehicle financing and insurance to customers and provides them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies Works with customers to obtain financing through lenders on vehicle purchases in conformance with state and federal law Prepares all state and federal documents regarding vehicle purchases in a timely manner and in accordance with established laws and procedures Maintains good working relationships with lending institutions to secure competitive interest rates and financing programs Works with the Sales team to ensure all new sales are referred to the F&I department and that the Sales team has information on finance and lease programs and understands the benefits of the dealership’s financing and extended service programs Maintains Customer Satisfaction scores at or above company standards Understands and complies with all federal, state, and local regulations Performs other duties as assigned Qualifications: A proven track record of more than 2 years working in a dealership as a Finance/Insurance Manager, Required Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress Excellent interpersonal skills to interact professionally with customers, vendors, and staff Strong and confident personality Highly professional and dependable Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment Strong math skills Strong computer and internet skills, including Microsoft Office suite Benefits: Competitive Pay Paid Vacation Employee Purchase and Service Discounts Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance 401(k) Retirement Savings Plan State of the Art Facility with a Professional Working Environment
Posted 2 days
Patient Coordinator
Great Expressions Dental Centers - Jacksonville Beach, FL 32250
As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide exceptional customer service by greeting patients, scheduling appointments, managing patient records, and handling general administrative tasks. You will play a vital role in ensuring the smooth operation of the dental practice and maintaining a positive patient experience. Responsibilities: • Provide a warm and friendly welcome to patients as they arrive at the dental practice. • Ensure a comfortable and inviting waiting area for patients. • Maintain a professional and courteous demeanor when interacting with patients. • Schedule appointments for patients, considering their preferences and the availability of dental staff. • Confirm and remind patients about upcoming appointments via phone or other communication channels. • Coordinate with dental staff to manage the appointment calendar efficiently. • Collect and update patient information accurately, including personal details and medical history. • Create and maintain patient records in the dental practice management system. • Ensure patient records are kept confidential and comply with privacy regulations. • Verify and update patient insurance information. • Calculate and collect co-pays, deductibles, and other payments from patients. • Process insurance claims and coordinate with insurance providers for billing inquiries or issues. • Respond to patient inquiries via phone, email, or in person, providing information about dental services, appointment availability, and general practice policies. • Provide clear instructions to patients regarding pre-appointment preparations, forms, and paperwork. • Maintain the cleanliness and organization of the reception area.Coordinate with dental staff to ensure a smooth patient flow and optimize scheduling efficiency. • Communicate effectively with dental hygienists, assistants, and dentists regarding patient arrivals, emergencies, or changes in scheduling. Requirements: • High school diploma or equivalent; additional education or certification in healthcare administration or related field is a plus. • Proven experience as a receptionist or in a customer service role, preferably in a dental or healthcare setting. • Excellent interpersonal and communication skills to interact with patients, colleagues, and third-party stakeholders. • Proficient in using dental practice management software and general office applications (e.g., MS Office, email, appointment scheduling systems). • Strong organizational and multitasking abilities to handle multiple priorities in a fast-paced environment. • Attention to detail and accuracy in maintaining patient records and managing financial transactions. • Knowledge of dental terminology, procedures, and insurance processes is desirable. #IND6 GEDC is committed to diversity and inclusion and is proud to be an equal opportunity employer. All qualified applicants are welcomed and encouraged to apply.
Posted 2 days
Field Auto Adjuster – Davie, FL
Allstate Insurance - Jacksonville, FL 32202
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description As a Field Auto Adjuster, you will play a crucial role in our Auto claims handling process by writing estimates directly at customer homes, repair shops, or tow yards. Your job will involve a variety of customer/shop interactions, including face-to-face, virtual, and written communication, as you assess and finalize estimates. With a diverse range of workstreams, including repairable estimates, total loss assessments, and virtual inspections, you will enjoy a dynamic and engaging work environment. You must live in/near the Davie, FL area to be eligible for this role. You’ll wear a few hats to fill a few roles throughout your day that all require a level of experience. The Customer Service Expert– you’ll live into Allstate’s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Casualty claim. You lead with empathy, always. The Investigator– you’ll confidently and independently investigate casualty (and applicable LOB (line of business)) claims by performing detailed reviews of damage and interpreting policies to determine coverage. The Effective Communicator– you’ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You’ll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress. The Negotiator– you will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations. The Problem Solver– you’ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills. The Recorder– you’ll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on. You’ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim. Preferred Qualifications: • This is not an entry level position. Candidates must have 18+ months of experience writing auto collision estimates using auto estimating programs such as CCC One, Audatex, or Mitchell. • Proficient written and verbal communication skills to effectively interact with customers. • Strong attention to detail and ability to write precise and comprehensive estimates. • Comfortable with utilizing technology and various platforms for claims processing. • Excellent time management and organizational skills to manage multiple assignments effectively. • Valid driver's license and willingness to travel as part of the job requirements. Company Car: Based on our Company Car Guidelines, this role may qualify for a company car. Our leadership team determines this based on annual work mileage for this location. You may be required to use your personal vehicle until these guidelines are met. We offer mileage reimbursements for personal vehicle usage during work. Notice of Licensing Requirement: • As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license. If applicable, you will be required to secure license(s) within 60 days of hire. • If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed. Sign On Bonus: You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License. *Internal candidates and candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus.* Allstate Benefits: Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. That is why as an Allstater, you’ll enjoy a Total Rewards package that includes: • Competitive pay with needed support for continuous development and career advancement. • Flexibility in scheduling and a time off policy that helps support your work/life balance. • Initial and ongoing training to get you proficient in your new role • Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit www.allstategoodlife.com to learn more. Notes: The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job. Please note, you may be required to attend a 2-week training that will take place in Dallas, TX. This position is not available for Puerto Rico, California, Alaska, and Hawaii residents. #LI-BL1 Skills Compensation Compensation offered for this role is 60,000.00 - 97,125.00 annually and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Posted 2 days
Field Consultant (No Sales Required)
KIS Consulting - Jacksonville, FL
This is *NOT a traditional sales job*. You are not collecting money, closing deals, or selling anything. Instead, you’ll be speaking with homeowners, identifying a common issue, and connecting them with a *solution that costs them nothing out of pocket*. If you’re comfortable talking to people and want a high-income opportunity without the pressure of selling, this role is a strong fit. *What You’ll Do* * Speak with homeowners in targeted neighborhoods (door-to-door) * Perform simple exterior stucco inspections (we provide full training) * Educate homeowners on potential issues with their property * Explain how the issue may qualify for a *$0 out-of-pocket solution* * Set up the next step with our internal team *What This Job Is NOT* * No closing deals * No collecting money * No financing conversations * No high-pressure sales tactics *What We’re Looking For* * Comfortable speaking with homeowners face-to-face * Self-motivated and reliable * Coachable and willing to follow a proven process * Positive attitude and strong communication skills No prior experience required — we train you. *Compensation* * Average weekly earnings: *$1,600 – $4,000+* * Top performers: *$150,000 – $200,000+ annually* * Paid weekly + bonuses *Why People Succeed Here* * Simple, repeatable process * You’re offering a real solution to a real problem * No selling or financial pressure on homeowners * High income potential without traditional sales experience Job Type: Full-time Pay: $1,650.00 - $4,000.00 per week Benefits: * Dental insurance * Health insurance * Vision insurance Experience: * Sales: 1 year (Required) * Outside sales: 2 years (Preferred) * Door-to-door: 1 year (Required) * Canvassing: 1 year (Required) License/Certification: * Driver's License (Required) Ability to Commute: * Jacksonville, FL (Required) Work Location: On the road
Posted 2 days
Front Desk Team Member
ChenMed - Jacksonville, FL
Location Jacksonville, Florida, United States of America Category Operations Job Id R0047735 We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Care Facilitator is one of a patient’s first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness. Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days. Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system. Conducts “love” calls, mails birthday and greeting cards to patients commemorating special events. Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual. Clearly communicates information about ChenMed clinical personnel to patients and other individuals. Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary. Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving. Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc. Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. Participates in daily and weekly huddles to provide details on patients. Regulates and monitors aspects of transportation, including: Driver’s lists/patients, medication deliveries, grocery deliveries, driver’s behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients. Other responsibilities may include: Maintains the confidentiality of patients’ personal information and medical records. Reviews patients’ personal and appointment information for completeness and accuracy. Transmits correspondence by mail, email or fax. Performs other duties as assigned and modified at manager’s discretion. KNOWLEDGE, SKILLS AND ABILITIES: Exceptional customer service skills and passion for serving others Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems Knowledge of ChenMed Medical products, services, standards, policies and procedures Skilled in operating phones, personal computers, software and other basic IT systems Ability to communicate with employees, patients and other individuals in a professional and courteous manner Detail-oriented to ensure accuracy of reports and data Outstanding verbal and written communication skills Demonstrated strong listening skills Positive and professional attitude Knowledge of ChenMed Medical products, services, standards, policies and procedures Proficient in Microsoft Office Suite products including Excel, Word and Outlook Ability and willingness to travel locally and regionally up to 10% of the time Spoken and written fluency in English Flexible to work evening, weekends and/or holidays as needed EDUCATION AND EXPERIENCE CRITERIA: High school diploma or equivalent education required Graduation from a nationally accredited Medical Assistant program preferred A minimum of 1 year of work experience in a medical clinic or similar environment required BLS for Healthcare Providers preferred PAY RANGE: $14.3 - $20.42 Hourly The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS https://chenmed.makeityoursource.com/helpful-documents We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current employees, if you want to apply to our internal career site, please click HERE #LI-Onsite
Posted 2 days
Front Desk Team Member
ChenMed - Jacksonville, FL
Location Jacksonville, Florida, United States of America Category Operations Job Id R0047902 We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Care Facilitator is one of a patient’s first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness. Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days. Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system. Conducts “love” calls, mails birthday and greeting cards to patients commemorating special events. Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual. Clearly communicates information about ChenMed clinical personnel to patients and other individuals. Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary. Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving. Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc. Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. Participates in daily and weekly huddles to provide details on patients. Regulates and monitors aspects of transportation, including: Driver’s lists/patients, medication deliveries, grocery deliveries, driver’s behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients. Other responsibilities may include: Maintains the confidentiality of patients’ personal information and medical records. Reviews patients’ personal and appointment information for completeness and accuracy. Transmits correspondence by mail, email or fax. Performs other duties as assigned and modified at manager’s discretion. KNOWLEDGE, SKILLS AND ABILITIES: Exceptional customer service skills and passion for serving others Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems Knowledge of ChenMed Medical products, services, standards, policies and procedures Skilled in operating phones, personal computers, software and other basic IT systems Ability to communicate with employees, patients and other individuals in a professional and courteous manner Detail-oriented to ensure accuracy of reports and data Outstanding verbal and written communication skills Demonstrated strong listening skills Positive and professional attitude Knowledge of ChenMed Medical products, services, standards, policies and procedures Proficient in Microsoft Office Suite products including Excel, Word and Outlook Ability and willingness to travel locally and regionally up to 10% of the time Spoken and written fluency in English Flexible to work evening, weekends and/or holidays as needed EDUCATION AND EXPERIENCE CRITERIA: High school diploma or equivalent education required Graduation from a nationally accredited Medical Assistant program preferred A minimum of 1 year of work experience in a medical clinic or similar environment required BLS for Healthcare Providers preferred PAY RANGE: $14.3 - $20.42 Hourly The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS https://chenmed.makeityoursource.com/helpful-documents We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current employees, if you want to apply to our internal career site, please click HERE #LI-Onsite
Posted 2 days
Front Desk Team Member
ChenMed - Jacksonville, FL
Location Jacksonville, Florida, United States of America Category Operations Job Id R0047739 We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Care Facilitator is one of a patient’s first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness. Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days. Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system. Conducts “love” calls, mails birthday and greeting cards to patients commemorating special events. Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual. Clearly communicates information about ChenMed clinical personnel to patients and other individuals. Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary. Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving. Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc. Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. Participates in daily and weekly huddles to provide details on patients. Regulates and monitors aspects of transportation, including: Driver’s lists/patients, medication deliveries, grocery deliveries, driver’s behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients. Other responsibilities may include: Maintains the confidentiality of patients’ personal information and medical records. Reviews patients’ personal and appointment information for completeness and accuracy. Transmits correspondence by mail, email or fax. Performs other duties as assigned and modified at manager’s discretion. KNOWLEDGE, SKILLS AND ABILITIES: Exceptional customer service skills and passion for serving others Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems Knowledge of ChenMed Medical products, services, standards, policies and procedures Skilled in operating phones, personal computers, software and other basic IT systems Ability to communicate with employees, patients and other individuals in a professional and courteous manner Detail-oriented to ensure accuracy of reports and data Outstanding verbal and written communication skills Demonstrated strong listening skills Positive and professional attitude Knowledge of ChenMed Medical products, services, standards, policies and procedures Proficient in Microsoft Office Suite products including Excel, Word and Outlook Ability and willingness to travel locally and regionally up to 10% of the time Spoken and written fluency in English Flexible to work evening, weekends and/or holidays as needed EDUCATION AND EXPERIENCE CRITERIA: High school diploma or equivalent education required Graduation from a nationally accredited Medical Assistant program preferred A minimum of 1 year of work experience in a medical clinic or similar environment required BLS for Healthcare Providers preferred PAY RANGE: $14.3 - $20.42 Hourly The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS https://chenmed.makeityoursource.com/helpful-documents We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current employees, if you want to apply to our internal career site, please click HERE #LI-Onsite
Posted 2 days
Medical Assistant
Coastal Health - Fernandina, FL 32034
Medical Assistant – Coastal Health Location: Fernandina Beach Fl | Department: Clinical Operations | Position Type: Full-Time Coastal Health is seeking a motivated, career-oriented Medical Assistant to join our growing team! This role supports both clinical and administrative functions, helping to provide quality patient care and ensure efficient daily operations. Key Responsibilities Clinical: Record vital signs and prepare patients for exams Assist with procedures and administer medications/injections Collect and process lab specimens Maintain clean and stocked exam rooms Educate patients on treatment plans Administrative: Greet and register patients; verify insurance Schedule appointments and handle inbound calls Manage medical records and coordinate referrals Support billing, coding, and insurance documentation Maintain patient confidentiality (HIPAA compliance) Qualifications High school diploma or GED required Medical Assistant diploma (certification preferred) CPR certification + up-to-date immunizations (Hep B, TB) Minimum 3 years of MA experience (Athena EMR preferred) Must be skilled in EKGs, vital signs, venipuncture, and injections Able to multitask in a fast-paced primary care setting Benefits Competitive wages Medical, dental, vision, and life insurance Short- & long-term disability 401(k) plan Up to 3 weeks paid time off + 7 paid holidays Career growth in a supportive environment Apply Today! Join a team that values your experience and supports your professional growth. We’re excited to meet the next great addition to our care team!
Posted 2 days
Orthodontic Scheduling Coordinator
Faunce Orthodontics - Palm Coast, FL 32164
*Job Summary* We are seeking a dynamic and detail-oriented Orthodontic Scheduling Coordinator to join our vibrant orthodontic team. In this pivotal role, you will be the first point of contact for patients, managing appointment scheduling, coordinating treatment plans, and ensuring seamless communication between patients and the orthodontic team. Your energetic approach and excellent organizational skills will help foster a positive patient experience while supporting efficient clinic operations. This position offers an exciting opportunity to contribute to a thriving orthodontic practice committed to delivering exceptional care. Must be able to commute to our St. Augustine location if needed. *Duties* * Schedule patient appointments accurately, ensuring optimal clinic flow * Verify insurance coverage and perform insurance eligibility checks utilizing systems like Availity and other EHR platforms * Manage patient intake processes, including collecting medical history and updating records in dental software and patient charts * Coordinate with clinical staff to ensure care plans are communicated effectively and appointments are scheduled appropriately * Handle phone inquiries with professional phone etiquette, providing clear information about procedures, appointments, and billing processes * Review documentation for accuracy and completeness * Maintain organized medical records and ensure compliance with HIPAA regulations for patient privacy and data security * Assist with billing procedures related to orthodontic services, including collection of payments and follow-up on outstanding balances * Support front desk operations by managing multi-line phone systems, performing clerical tasks, following up on recall patients and marketing to promote our business *Experience* * Previous experience in a dental or medical office setting is highly preferred, especially within orthodontics or dental clinics * Strong knowledge of dental terminology, and insurance verification processes * Proven ability in dental billing and collections within a healthcare environment * Excellent organizational skills with attention to detail in documentation review and record management * Demonstrated customer service skills with a professional demeanor at the front desk or reception area * Proficiency in Microsoft Office Suite (Word, Excel) along with typing skills including 10-key typing for efficient data entry * Strong understanding of HIPAA compliance standards and confidentiality protocols in healthcare settings Join us to be part of a lively team dedicated to providing outstanding orthodontic care! Your energy, expertise in dental administrative support, and commitment to excellent patient service will make a meaningful difference every day. Pay: $17.00 - $21.00 per hour Benefits: * 401(k) * Employee discount * Paid time off * Uniform allowance Application Question(s): * What is your desired rate of pay? Work Location: In person