Job Results
Financial Services
Posted 4 weeks
Business Analyst
Community First Credit Union of Florida - Jacksonville, FL 32209
**This position is hybrid and located in Jacksonville, Florida.** All candidates must be authorized to work in the U.S., as we are unable to offer visa sponsorship or transfer sponsorship for this position. Role The Business Analyst is responsible for gathering, analyzing, documenting, and validating business requirements across business lines. Research and recommend solution alternatives that best align with organizational and project objectives. Develop clear functional requirements documentation, including inputs, processes, and outputs, to enable technical teams to design and deliver effective solutions that meet user needs. May perform limited programming or technical analysis as required Major Duties and Responsibilities Serve as a primary resource for departmental programming requests by analyzing and interpreting the business unit’s needs. Research and recommend alternatives that more effectively meet the business objectives. Review, analyze and evaluate business systems and user needs. Serve as a resource for corporate projects. Create and maintain detailed descriptions of the business unit’s needs, program functions and steps required to develop or modify programs. Translate documents into functional design. Create documentation/diagrams describing project workflow and information. Collaborate with other analysts and programmers on a regular basis to implement new and revised functionality. Assist in the testing of third party software and development. Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Knowledge and Skills Experience - Three years to five years of similar or related experience, including preparatory experience. Education/Certifications/Licenses - A two-year college degree or completion of a specialized course of study at a business or trade school equivalent to approximately 64 credit hours. Interpersonal Skills -A significant level of trust, credibility and diplomacy is required. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. ADA Requirements Physical Requirements - While performing duties of the job, employee may be required to use frequent physical activities include sitting, standing, reaching, walking, talking, bending, and constant use of hands. Employee must occasionally lift and/or move up to 10 pounds. Employee must occasionally work before/after the regular work shift or on weekends. These activities are not necessarily performed to the same degree and combination every day. Working Conditions - Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. Mental and/or Emotional Requirements - Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. Community First Credit Union is an Equal Opportunity Employer. Community First values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.
Posted 4 weeks
Business Development Representative (R-18926)
Dun & Bradstreet - Jacksonville, FL
Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Inside Sales function is responsible for selling the Company’s products and services to new and/or existing clients and developing or expanding accounts remotely via telephone or other electronic means. Primary responsibility is to maintain and grow the revenue stream through renewal management, cross-sell and up-sell of new opportunities. Essential Key Responsibilities Complete the required number of outbound calls on a daily basis to qualify prospects and schedule appointments for your dedicated Sales Reps to close. Collaborate with sales partners to identify accounts and prospects that have a propensity to buy, then act on this information using the resources at hand. Hunt new prospective accounts and contacts to qualify a lead through the earliest stages of the sales cycle process. Ask questions to uncover a customer’s need, authority, urgency, and ability to purchase and position D&B’s value against those needs. Actively manage time with an emphasis on daily prospecting, activities, and learning & development. Additional duties as assigned Education and Experience Years of Relevant Experience: 2 to 4 years Associate's Degree: Preferred Bachelor's Degree: Preferred Essential Skills and/or Certifications Minimum of two (2) years of sales/sales support/client service/account management experience Strong communication skills who can utilize their relationship skills to partner closely with customers and co-workers alike Strong knowledge of current Dun & Bradstreet solutions Creative and innovative thinker who can look outside of the box to demonstrate continued value from the relationship and maintain customer loyalty Strong execution skills—can get work done efficiently and effectively without direct supervision Ability to adapt and manage multiple projects and work under tight timelines Proven track record of successful performance in a busy work environment Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success Continuous growth mindset, keep learning through social experiences and relationships with stakeholder, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs Key Stakeholders External Clients, Sales Operations, Collections, Accounts Receivable, Finance, Technology, Quality Assurance Physical Requirements Employees must be able to perform the essential functions of this position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions. Ability to sit, speak and operate telephone and/or computer for long periods of time Ability to handle pressure, stressful conditions, and conflict resolution Ability to work day, evening and/or weekend hours as needed Benefits We Offer · Generous paid time off in your first year, increasing with tenure. · Up to 16 weeks 100% paid parental leave after one year of employment. · Paid sick time to care for yourself or family members. · Education assistance and extensive training resources. · Do Good Program: Paid volunteer days & donation matching. · Competitive 401k with company matching. · Health & wellness benefits, including discounted Wellhub membership rates. · Medical, dental & vision insurance for you, spouse/partner & dependents. All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com. Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever, a subsidiary of Employ Inc. Your use of this page is subject to Employ's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform. Equal Employment Opportunity (EEO): Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here. Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to [email protected] to let us know the nature of your accommodation request and your contact information. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please visit https://bit.ly/3LMn4CQ.
Posted 4 weeks
Personal Banker Palm Coast, FL
Wells Fargo - Palm Coast, FL
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Branch Network as part of the Consumer Banking and Lending division. Learn more about the career areas and business divisions at wellsfargojobs.com. In this role you will: Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications Receive direction from managers and exercise judgement within defined policies and procedures Develop understanding of bank products and services to connect to customers' needs Interact with customers to demonstrate care and build relationships Provide appropriate options for bank products and services to customer Refer customers' financial needs to other bankers and partners as needed This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Customer service focus with experience handling complex transactions across multiple systems Experience proactively engaging with customers through outreach via phone or email Ability to educate and connect customer to technology and share the value of mobile banking options Ability to help customers succeed financially by offering introductions to additional team members as appropriate Experience working with others on a team to meet customer needs Experience fostering and developing strong customer relationships Ability to build strong relationships with internal partners Ability to follow policies, procedures, and regulations Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss Ability to interact with integrity and professionalism with customers and team members Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues Support customers and employees in resolving or escalating concerns or complaints Job Expectations: Ability to work a schedule that may include most Saturdays Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (http://fedregistry.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary This position is not eligible for Visa sponsorship Posting Location: PALM COAST TOWN CENTER 836 Belle Terre Pkwy PALM COAST, FL 32164
Posted 4 weeks
Analyst II , Transformation
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. Are you FIS? About the role: As the Partnership & Vendor Management Lead for Wealth Management, you will serve as the strategic owner of third‑party vendors and partners that power FIS Wealth products across front, middle, and back-office capabilities. This role blends deep wealth management product understanding with disciplined vendor governance. You will evaluate vendors not just on cost and risk, but on their ability to advance advisor experience, client outcomes, regulatory readiness, and platform scalability. On a day‑to‑day basis, you will lead contract reviews and approvals, oversee vendor onboarding and risk assessments, and ensure partners are aligned to FIS Wealth product strategy, industry trends, and client expectations. Hybrid Schedule: Monday–Friday, 8:00 am – 5:00 pm | Onsite Tuesday, Wednesday & Thursday – Jacksonville, FL Current and future sponsorship are not available for this position. About the team: You will be part of a cross‑functional Wealth Management leadership ecosystem, working closely with Product Management, Banking Partnerships, Legal, Risk, Procurement, and Supply Chain. The team focuses on ensuring FIS Wealth partners with industry‑leading vendors that strengthen our digital platforms, operational cores, data capabilities, and regulatory posture while supporting long‑term product modernization. What you will be doing: In this role, you will be responsible for: Own the end‑to‑end lifecycle of Wealth Management vendors and partners, from strategy and selection through onboarding, renewal, and exit. Apply strong Wealth Management product knowledge to assess vendor fit across advisor workflows, digital experiences, custody, data, reporting, and operations. Lead contract review, negotiation coordination, approvals, and renewals in partnership with Legal, Procurement, and Product. Drive structured vendor onboarding using disciplined project management, ensuring alignment to Wealth product roadmaps and delivery timelines. Oversee vendor risk assessments including financial viability, operational resilience, data security, privacy, and regulatory compliance. Establish vendor governance models, including SLA definitions, performance scorecards, and executive‑level review forums. Partner with Product and Banking teams to ensure vendors support industry trends such as model portfolios, alternatives, unified managed accounts, digital advice, and AI‑enabled workflows. Continuously evaluate the vendor landscape to identify consolidation, modernization, and strategic partnership opportunities that reduce complexity and improve client outcomes. What you bring: Strong understanding of Wealth Management products, platforms, and operating models, including advisor desktops, digital client experiences, portfolio management, data, and reporting. Proven experience leading vendor management, partnerships, or third‑party governance in financial services or fintech. Ability to evaluate vendors through both a commercial and product‑strategy lens, not just procurement or risk. Hands‑on experience managing complex contracts, approvals, and renewals with multiple senior stakeholders. Strong project management and execution skills across cross‑functional teams. Executive‑level communication skills with the ability to influence Product, Legal, Risk, and external partners. 8+ years of experience in vendor management, partnerships, product operations, or related roles within Wealth Management, Banking, or Capital Markets. Experience working with Wealth Management platforms, custodians, market data providers, or fintech vendors strongly preferred. Required work hours: Standard business hours Overtime required: As needed Weekends required: No Travel percentage for this role: Up to 10% Added bonus if you have: Industry perspective on Wealth Management trends such as digital transformation, platform consolidation, and advisor productivity. Experience managing vendors supporting alternatives, model portfolios, data aggregation, or AI‑enabled capabilities. Background working with banking partnerships, custody platforms, or regulated third‑party environments. What we offer you: A strategic leadership role influencing the future of FIS Wealth platforms and partner ecosystem. Opportunities to work at the intersection of Wealth Management, fintech innovation, and industry transformation. Continuous learning and professional development in a highly collaborative environment. Competitive salary, incentive compensation, and comprehensive benefits. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 4 weeks
Engineer Lead, Software
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Job Description About FIS We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS? Current and future sponsorship are not available for this position About the team The AutoSuite Development organization at FIS enhances the Lending Automotive base and client custom code. Examples of this work includes enhancements, regulatory changes and corrections required for the base & hosted client product. Primary responsibilities are analyzing, designing, coding, testing, and supporting the applications. We are looking for talented resources to be a part of this dynamic team. What you will be doing Conduct code-level software analyses to identify root cause of bugs and/or system defects modifications as needed. Architect and design solutions for Product enhancements. Develops and executes scripts, utilities and associated test plans. Scripts may modify data that is not updateable via user interface. Interfaces with internal clients, vendors, managers, IT and Product Development to research and determine resolution of system defects. Analyzes problem, documents and communicates resolution and conducts follow up. Escalates problems to appropriate teams when necessary. Represents team on cross-functional teams for support and development activities. Interprets and presents data and conclusions to management as needed. What you bring Knowledge of the basic principles, processes, phases and roles of application development methodologies. Knowledge of a wide range of interface design, development and debugging tools, techniques and methodologies. Knowledge of programming languages. (COBOL/JCL) Knowledge of primary database engines. (VSAM/CICS) Excellent analytical, problem-solving and time management skills. Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors. Bonus if you have Expertise with the Systematics ALS-AF Application What we offer you • A voice in the future of fintech. • Always-on learning and development. • Collaborative work environment. • Opportunities to give back. • Competitive salary and benefits. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 4 weeks
Principal Sr Tax Accountant
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we’d like to know: Are you FIS? What you will be doing: Will work closely with the tax department and other corporate functions. Ensures accurate compilation, analysis and reporting of data. Acts as liaison between company, government and auditors in providing required information and ensures proper information is maintained for historical purposes. Submits various federal, state and local reports – ensuring timely and accurate filing of tax returns. Ensures costs are allocated according to established procedures. Manages preparation of budget versus actual reports. Identifies areas of potential improvement. What you will need: Bachelor’s degree in accounting or finance or the equivalent combination of education, training, or work experience. Certified Public Accountant (CPA) license required. Minimum 7 years experience with a mix of Big 4 and Industry The ideal candidate will have strong and broad tax technical and ASC 740 foundation with a strategic mindset. Strong research, technical documentation, and verbal communication skills. Requires general business skills, industry knowledge, financial management and planning skills, long-term vision and executive presence Requires extensive knowledge of generally accepted accounting principles and their application in a large, diverse organization Ability to meet tight deadlines Excellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner including presentations Ability to design, document and implement process improvements Strong system management/control experience What we offer you: A career at FIS is more than just a job. It’s the chance to shape the future of fintech. At FIS, we offer you: Ample development resources to help advance your skills. Opportunities to face the biggest challenges in financial services and technology. The time to give back to local charities in your community. A collegial environment where collaboration, flexibility and respect are top of mind. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 4 weeks
Analyst Senior, Product Technical Support
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS? About the team: The FIS Investor Services Manager team is a global team supporting clients worldwide for swift customer onboarding and enhanced investor screening. This role is an individual contributor position to independently work with clients and internal teams to ensure a great client experience and align teams for complex issue resolution, planning and continuous improvement, and related application support. What you will be doing: • Assist clients with a response to inquiries of a technical or complex nature as relates to FIS Investment Services Manager suite of products and/or services through case management. • Monitor ticket volumes, ticket turnaround times and other metrics. Analyze results and trends for allocated clients while ensuring the response times and communication standards are met. • Ensure that issues and incidents are managed according to procedures and customer SLAs including response times, resolution times, internal and external communication, escalation, and root cause analysis. • Ensure that change management is performed smoothly and according to client-specific procedures. • Assist in RCA content creation and delivery based on knowledge and understanding of the application and issues. • Ensure client interests are prioritized and well documented for internal and external team alignment. • Report new or recurring problems to management and work with different teams to drive client interest. • Attend and minute defined and as needed weekly and monthly governance meetings with clients, presenting KPIs and metrics relating to open issues, issue turnaround etc. • Prepare and track improvement plan for continuous service level excellence. • Ensure client expectations are managed across all active work streams to minimize escalations to senior management. • Best practices i.e. how to best utilize functionality to meet customer business needs and advise clients on the optimal use of application functionality. • Some flexibility of hours is required; Call Center 24x7 environment • Other related duties assigned as needed. Please note: This is a full-time position with a required hybrid schedule in the posted location. Current and future sponsorships are not available for this role. What you bring: - Strong communication and presentation skills - Good to have familiarity with fund accounting and investor services domain and clients - 3+ years of experience in a similar role. - Experience in support and/or client account management. - Familiarity with technology (SQL server) to understand how applications work (understanding of web server, app and DB servers how they interact). What we offer you: · A broad range of professional education and personal development possibilities – FIS is your final career step! · Attractive benefits including vacation/sick pay, private medical coverage, dental coverage, 401K match, Stock options, travel insurance and more! · Time to support charities and give back in your community Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 4 weeks
Software Engineer Sr Lead
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Job Description About FIS We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS? Current and future sponsorship are not available for this position About the team The AutoSuite Development organization at FIS enhances the Lending Automotive base and client custom code. Examples of this work includes enhancements, regulatory changes and corrections required for the base & hosted client product. Primary responsibilities are analyzing, designing, coding, testing, and supporting the applications. We are looking for talented resources to be a part of this dynamic team. What you will be doing Conduct code-level software analyses to identify root cause of bugs and/or system defects modifications as needed. Architect and design solutions for Product enhancements. Develops and executes scripts, utilities and associated test plans. Scripts may modify data that is not updateable via user interface. Interfaces with internal clients, vendors, managers, IT and Product Development to research and determine resolution of system defects. Analyzes problem, documents and communicates resolution and conducts follow up. Escalates problems to appropriate teams when necessary. Represents team on cross-functional teams for support and development activities. Interprets and presents data and conclusions to management as needed. What you bring Knowledge of the basic principles, processes, phases and roles of application development methodologies. Knowledge of a wide range of interface design, development and debugging tools, techniques and methodologies. Knowledge of programming languages. (COBOL/JCL) Knowledge of primary database engines. (VSAM/CICS) Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors. Excellent customer service skills that build high levels of customer satisfaction for internal customers. Bonus if you have Expertise with the Systematics ALS-AF Application Knowledge of applying base CAP code to Host client platform. What we offer you • A voice in the future of fintech. • Always-on learning and development. • Collaborative work environment. • Opportunities to give back. • Competitive salary and benefits. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 4 weeks
Sr Manager, Fraud Prevention
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you’re ready to start learning, growing, and making an impact with a career in fintech, we’d like to know: Are you FIS? About the role As a Sr Manager, Fraud Prevention, your day begins by setting direction across fraud, risk, compliance, and audit activities while serving as a primary leader for internal and external stakeholder engagement. While the fraud team reports into this role, the primary focus is on risk management, compliance oversight, audit execution, incident management, and executive- and client-facing communication, rather than day-to-day fraud operations. You will lead internal and external audits, manage fraud-related incidents and compliance defects, and represent FIS in leadership meetings, client discussions, and conference settings. This role works closely with product and operations teams to understand company goals and objectives, drive compliant fraud prevention solutions, and support fraud product strategy and sales. Work arrangement Schedule: Standard business hours with flexibility during audit cycles, client engagements, incident response activities, or conference participation About the team You will lead the Fraud Prevention team, providing strategic direction while partnering closely with Compliance, Risk, Product, Operations, Technology, and Client Services teams. The team supports fraud prevention capabilities across FIS platforms, while this role maintains primary accountability for audit readiness, regulatory engagement, cross-functional coordination, and leadership- and client-facing communication. What you will be doing In this role, you will be responsible for: Leading internal and external fraud-related audits, coordinating cross-functional stakeholders and driving all audit activities to timely and successful completion Serving as the primary owner for fraud risk, compliance, and audit management, including issue identification, remediation tracking, and executive reporting Owning incident management for fraud and compliance defects, including response coordination, root cause analysis, corrective action planning, and stakeholder communication Acting as a senior client- and leadership-facing representative, delivering presentations and leading discussions related to fraud, compliance, and risk in meetings and conference settings Partnering with product and operations teams to understand company objectives and drive solutions across compliance, fraud prevention, and fraud product sales What you bring Significant experience in fraud prevention, risk management, compliance, audit, or incident management within financial services, fintech, payments, or other regulated environments Proven experience coordinating internal and external audits and working directly with auditors, regulators, clients, and senior leadership Strong executive presence with the ability to communicate complex fraud and compliance topics clearly and effectively Demonstrated success working cross-functionally to drive outcomes across multiple teams and stakeholders Excellent written and verbal communication skills with a strong focus on clarity, accountability, and influence Added bonus if you have Experience supporting client-facing fraud programs or regulated government or public-sector clients Prior participation in industry conferences, panels, or speaking engagements Familiarity with fraud control frameworks, regulatory standards, or formal audit and incident management methodologies What we offer you A career at FIS is more than just a job. It’s the chance to shape the future of fintech. At FIS, we offer you: A voice in the future of fintech Always-on learning and development Collaborative work environment Opportunities to give back Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 4 weeks
Relationship Specialist I
VyStar Credit Union - Jacksonville, FL 32246
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. * SELECTION PROCESS: As part of our preliminary recruiting process, we kindly ask candidates to complete an online assessment sent to their email from our third-party vendor, HireVue. To be considered, please complete the assessment within the allotted time. If you don't receive it after applying, check your spam folder. Assessment results are valid for 6 months. ACCOUNTABILITY STATEMENT The Relationship Specialist I responsibilities include providing unbelievable member experiences with every member interaction both in-person and on the phone, identifying member cues, asking open-ended discovery questions, and growing consumer and business relationships by identifying member needs and properly positioning VyStar financial solutions. This key relationship building position must be able to describe VyStar Credit Union’s value proposition versus competitors and convey the importance of educating and proactively helping members with their financial goals. ESSENTIAL RESPONSIBILITIES Use each member interaction both on the phone and in-person to provide unbelievable member experiences from greeting and welcoming, to strengthening and enhancing member relationships through quality conversations and cross-selling credit union solutions effectively. Identify member cues, ask open-ended discovery questions, and grow consumer and business relationships by identifying member needs. Understand and position consumer and business deposit, credit, insurance, and investment solutions appropriately. Handle personal and business account transactions, open accounts, and process various types of loan applications. Explain basics of credit and savings options and effectively refer more complex business products, mortgage solutions, investments options, and insurance. Provide additional services to members such as account maintenance, notary, wire transfer, savings bond redemption, safe deposits box services, fraud claims, and credit card disputes. Support and participate in all Credit Union initiatives and campaigns. Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines. Work with relative independence to accomplish tasks. Exhibit a high degree of integrity, trustworthiness, and professionalism always. Exude a positive and professional attitude with members and partners consistently. Resolve member problems independently, seeking to find ways to a “yes” whenever possible, and escalating more complex concerns. Embrace VyStar’s Standards of Excellence, Behaviors of Excellence, Being Unbelievable, and the Great 8 Member Service Commitments. Actively lead by example through community service supporting the VyStar brand. Utilize excellent verbal and written communication skills. Utilize all available relationship-building and documentation tools to ensure comprehensive follow-up with members, fostering continued growth in member relationships through proactive engagement and personalized service. Engage proactively with members through outbound calls to understand needs and provide comprehensive solutions related to VyStar Credit Union’s products and services, resulting in booked sales. Address and overcome objections effectively while educating members about the wide array of offerings available. Perform other duties as assigned. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. JOB QUALIFICATIONS EDUCATION High School Diploma/GED is required. Associate’s degree is preferred. EXPERIENCE Previous experience in a sales and/or customer service position, community service, military service, asking questions, offering recommendations and making referrals is preferred, preferably with a financial institution. KNOWLEDGE, SKILLS & ABILITIES Ability to process accurate transactions and requests. Must possess and utilize excellent listening skills, verbal, and written communications skills. Proficient in the use of the Internet and Microsoft Office. Must have an outgoing personality and a strong desire to help people. Must be professional in appearance and attitude. Must be able to handle many tasks in a fast-paced environment. Must possess strong critical thinking and decision-making abilities. Strong communication skills and a genuine passion for sales are essential for success in this role. May stand throughout entire shift in order to assist members or other staff. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. ADDITIONAL JOB DESCRIPTION Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job. Focus Focus your full attention by carefully listening to and observing your client or member. Connect Consistently be friendly and approachable. Demonstrate you care. Understand Listen empathetically and ask questions. (70%/30%) Counsel Recommend solutions based on your client’s or member’s needs and objectives. Advance Ensure that member's expectations were exceeded. Verify necessary follow-up action. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources