Supervisor, Freight Operations
XPO | Jacksonville, FL 32254
What you need to succeed as a Freight Operations Supervisor at XPO Minimum qualifications: 2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: Bachelor’s degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience 2 years of supervisory experience LTL industry experience Positive attitude with the ability to multitask and motivate your team Exceptional leadership, communication, and administrative skills About the Freight Operations Supervisor job What you’ll do on a typical day: Lead and supervise all aspects of freight operations Develop and implement strategic work procedures to meet the evolving demands of the department Evaluate, manage, assign and supervise workloads and tasks Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions Ensure production goals are met by managing tonnage, payroll and other administrative functions Plan hourly employee schedules to meet daily operations goals and lower costs Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance Ensure customer freight is processed, handled, loaded and delivered timely and damage free Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO’s workplace policies Effectively direct a team to consistently meet or exceed productivity goals Make recommendations regarding hiring, suspension and termination Develop and present action plans to improve load average and model compliance Participate in internal safety and engagement committees Train employees on safety rules and processes Monitor and maintain organization within the shift to ensure safety and productivity Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center Act as a champion of XPO values by demonstrating them and holding your team to the same high standards Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards Freight Operations Supervisors are required to: Lift objects of various shapes, sizes and weights frequently up to 50 lbs. and occasionally greater than 75 lbs. Reach (including above your head), bend, climb, push, pull, twist, squat and kneel Walk and stand for extended periods on a loading dock that is not climate controlled Work outside in inclement weather XPO does not provide employment-based immigration sponsorship for employment in the United States for this role. Applicants must be authorized to work in the United States without current or future employer sponsorship. About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here.