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  • Source: Indeed

    Geek Squad Agent (Retail Store)

    Best Buy | Jacksonville, FL 32218

    As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We’ll provide the training and resources you need to assess customers’ needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you. What you’ll do Provide positive, timely service to customers during the check-in and checkout process Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps Help customers set up new devices and provide advice on whether to repair or replace old devices Monitor service queues and provide accurate status updates to customers Maintain knowledge and skillsets through certified training courses Clearly communicate and partner with fellow agents Basic qualifications 3 months of experience working in retail or customer service Ability to work a flexible schedule, including holidays, nights and weekends Preferred qualifications Passion for technology and desire to solve problems Ability to adapt and learn new skills in a fast-paced industry What’s in it for you We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life. Our benefits include: Competitive pay Great employee discount Financial savings and retirement resources Support for your physical and mental well-being Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service. Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary. For more information about benefits, LOA and paid time off, please refer to our Benefits Guide. About us As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™ Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Position Type: Part time

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  • Source: Indeed

    Sr. Software Engineering Manager, Firehouse Subs

    Firehouse Subs | Jacksonville, FL 32246

    Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $49 billion in annual system-wide sales and over 33,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities. RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc. At Restaurant Brands International (RBI), we recognize that exceptional digital experiences significantly influence our guests’ decisions. At Firehouse Subs, our digital platforms directly power guest engagement, ordering, promotions, loyalty, and franchise operations across North America. We are seeking a hands-on Sr. Manager, Software Engineering to lead technical design, architecture, and delivery of scalable, high-performance digital solutions. This role will directly impact millions of guest interactions while supporting franchisee-facing tools and operational systems. This is not a traditional people-management-only role. The ideal candidate is a senior technical leader who contributes production code daily (50–70% hands-on), drives architectural direction, elevates engineering standards, and mentors engineers to improve overall team capability. You will collaborate closely with Product, Design, Data, and Brand leadership to build innovative digital solutions that enhance guest satisfaction, drive sales growth, and modernize the Firehouse Subs technology ecosystem. RBI follows a 5 day, in-office work schedule to support collaboration. Candidates will be expected to work onsite 5 days per week out of our office in Jacksonville, FL. What You'll Do: Design, develop, and deliver robust technical solutions for critical guest-facing and franchisee-facing digital features. Lead architecture and system design decisions, creating clear and actionable Architecture Decision Records (ADRs). Contribute meaningful production code across React, Node.js, and TypeScript-based systems. Improve performance and scalability of services handling high transaction volumes. Raise the bar on engineering processes, CI/CD pipelines, automation, and developer experience. Elevate overall code quality through rigorous design and code reviews, mentorship, and engineering best practices. Lead development of new features from concept through deployment, ensuring reliability and maintainability. Implement strong observability and incident triage methodologies using tools such as Datadog or similar platforms. Collaborate with cross-functional teams to translate business requirements into scalable technical solutions. Drive modernization of legacy systems toward cloud-native and distributed architectures. Champion testing practices including unit, integration, and end-to-end testing. Mentor engineers and foster a culture of continuous improvement, accountability, and technical excellence. What You'll Need To Succeed: 6+ years of professional software engineering experience, including leading complex technical initiatives. Strong proficiency in JavaScript/TypeScript, React, and Node.js. Experience with GraphQL (Apollo Federation preferred). Cloud expertise, preferably AWS (Lambda, API Gateway, DynamoDB) and Infrastructure as Code (Terraform preferred). Experience designing and operating distributed, high-traffic systems. Strong understanding of relational and non-relational database systems. Experience with CI/CD tools (CircleCI, Jenkins, GitHub Actions) and automation pipelines. Familiarity with observability tools (Datadog, New Relic, CloudWatch). Strong understanding of testing methodologies (TDD/BDD). Proven mentorship and leadership capabilities. Excellent communication skills with the ability to articulate technical trade-offs to non-technical stakeholders. Experience in QSR, retail, or consumer-facing digital businesses preferred. Bachelor’s degree in Computer Science or related field, or equivalent industry experience. #Firehousesubs Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support. Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.

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  • Source: Indeed

    Systems Administrator

    Complete Recovery | Jacksonville, FL 32256

    *About us* Complete Recovery Corp is an accounts receivable management and recovery company. We run a contact center operation that depends on reliable systems, secure data handling, and strict compliance with federal and state collection laws. Over the past year we moved out of our data center and into AWS. Now we need someone to own that environment day to day and help us keep simplifying it. *The role* You will be our hands-on systems administrator. You will run our cloud infrastructure, network, endpoints, and the tools our agents and staff use every day. You report to our technology leadership and work closely with our data team, our file processing team, an AWS managed service provider, and offshore support partners. This is a small team, so you will touch a lot and own what you touch. This is a hybrid role. You will work remotely most of the week and spend regular time in our Jacksonville office for on-site work, hardware, and in-person meetings. *What you will do* * Administer our AWS environment: EC2, RDS, VPC networking, security groups, IAM roles and policies, SSM Session Manager, load balancers, backups, and cost monitoring * Manage AWS WorkSpaces for our agents, including provisioning, imaging, and right-sizing * Run our network and security stack, including FortiGate firewalls, site-to-site and client VPNs, and our Zscaler rollout * Support voice traffic (SIP/RTP) and our cloud contact center platform, working with the vendor to troubleshoot call quality and connectivity * Manage user accounts, access, and onboarding/offboarding across Google Workspace and our line-of-business systems, with least-privilege access as the default * Support our workflow orchestration and secure file transfer platforms (Kestra, SFTP), including monitoring, patching, and access * Work the IT ticket queue in ClickUp, push routine requests toward self-service, and write the documentation that makes self-service possible * Coordinate with our AWS managed service provider and offshore IT partners, and hold them to clear handoffs and standards * Retire legacy servers, storage, and network gear safely, with data disposal that meets our compliance requirements * Support audits and compliance reviews with evidence on access, patching, logging, and change history * Help stand up IT and network support for new agent sites, including international locations *What you bring* * 4+ years of systems administration experience, with at least 2 years running production workloads in AWS * Solid networking fundamentals: routing, DNS, DHCP, VPNs, firewall rules, and troubleshooting with packet captures * Hands-on experience with Fortinet or comparable firewalls * Windows and Linux server administration * Scripting in PowerShell, Bash, or Python to automate repeat work * Experience managing identity and access (Google Workspace, Entra ID, or Okta) and SSO * Clear written communication. You document what you build and you can explain a problem to a non-technical manager * Comfort working independently, both remotely and in the office, with good judgment about when to escalate *Nice to have* * AWS certification (SysOps Administrator, Solutions Architect Associate, or similar) * Experience with VoIP, SIP trunking, or contact center platforms * Experience in a regulated industry such as collections, financial services, or healthcare * Familiarity with infrastructure as code (Terraform or CloudFormation) * Experience with Zscaler or other zero trust network access tools * Exposure to workflow tools like Kestra, n8n, or Airflow, or to data warehouses like Redshift *Why Complete Recovery Corp* You will own a modern cloud environment we just finished building, without years of legacy to carry. Your work directly affects how well hundreds of agents can do their jobs. You will have real input on tools and process, and a leadership team that wants things automated and documented. *Compensation and benefits* *Salary range: *$85,000 to $110,000, based on experience. Complete Recovery Corp is an equal opportunity employer. Background check required. Pay: From $85,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Flexible schedule * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Retirement plan * Vision insurance Work Location: Hybrid remote in Jacksonville, FL 32256

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  • Source: Indeed

    Incident Management Specialist

    Intercontinental Exchange | Jacksonville, FL 32246

    Job Description: Job Purpose The Incident Management Specialist serves as the frontline support resource for clients, focusing on resolving technical issues, managing service incidents, and ensuring a positive customer experience. This role is responsible for troubleshooting problems across ICE Mortgage Technology platforms, coordinating incident response activities, communicating status updates to clients, and ensuring issues are resolved within established service-level agreements (SLAs). Responsibilities Follow established incident management and escalation procedures Participate in incident response activities such as triage, diagnostics, and customer updates Resolve client service requests and incidents within defined SLAs Provide technical troubleshooting across ICE Mortgage Technology platforms and integrations Document resolutions clearly within ticketing systems and contribute to knowledge base updates Communicate professionally with clients regarding issue status, next steps, and resolutions Collaborate with peers and technical teams to identify root causes of recurring issues Support quality assurance by validating fixes and workarounds Maintain accurate case documentation and operational records Continuously expand product knowledge and operational proficiency Knowledge and Experience Customer‑focused and execution‑oriented 2+ years of experience in technical support or client operations Experience with SaaS applications and client support workflows Knowledge of incident management processes, ticketing systems, and escalation procedures Proficiency with Windows desktop environments and basic networking concepts Strong troubleshooting and problem-solving skills Excellent communication, documentation, and customer service skills #LI-SF1 -: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

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  • Source: Indeed

    GFC Investigations Analyst

    Bank of America | Jacksonville, FL 32256

    Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This role is responsible for conducting financial crime investigations to identify, assess, and escalate potentially suspicious activity. Investigators analyze complex customer and transactional information, evaluate risk, identify patterns that may indicate financial crimes, and determine appropriate next steps based on the facts and available evidence. Successful investigators apply sound judgment, professional curiosity, and critical thinking to reach well-supported conclusions. They clearly document investigative findings, articulate risk-based decisions, and ensure work is completed in accordance with regulatory requirements, enterprise policies, and quality standards. The role requires strong analytical skills, attention to detail, effective communication, and the ability to manage multiple investigations while producing work that withstands regulatory and independent review. Responsibilities: Completes investigations to meet or exceed quality and production expectations Completes Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement Reports facts of the investigation to senior stakeholders Analyze financial transactions to assess whether activity is suspicious and warrants further investigation. Manage the full investigation lifecycle, from initial review through documentation and resolution. Gather and evaluate relevant information to support sound decision-making throughout the investigative process. Required Qualifications: Technical proficiency and the ability to quickly learn and navigate multiple investigative systems and tools simultaneously Possesses excellent verbal and written communication skills Acts with a sense of urgency and creates this in others Demonstrates problem-solving, analytical & organizational skills Acts decisively and with good judgment Must be flexible & adaptable; ability to handle multiple and shifting priorities Thinks strategically and willingly participates in projects and other opportunities Motivated individual who always maintains a positive and professional attitude High emphasis around identifying and managing risk Ability to work under pressure and meet deadlines Desired Qualifications: 1+ years in AML or financial crimes investigation Familiarity with transaction monitoring and case management systems CAMS certification (or working toward it) a plus Skills: Professional curiosity and investigative mindset Strong analytical and critical-thinking skills Attention to Detail and accuracy Ability to synthesize large amounts of data from multiple sources Sound risk judgment and escalation discipline Strong written communication skills Effective time management and organizational skills Technical proficiency and the ability to quickly learn and navigate multiple investigative systems and tools simultaneously Regulatory Compliance Adherence to policies, procedures, and guidelines Adaptability & Commitment to Continuous Improvement Shift: 1st shift (United States of America) Hours Per Week: 40

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  • Source: Indeed

    Associate Director-Success Manager (Government)

    AT&T | Orange Park, FL

    This is a customer facing role, no office requirement. AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission. Candidate will lead, direct, and optimize a team of Customer Success Managers who support Federal segment customers, driving revenue growth through effective seller and customer support while ensuring superior customer service and satisfaction. The job duties are as follows: Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following: Leadership and Customer Experience: Lead a team of Customer Success Managers to exceed customer experience objectives and manage people effectively with the Public Sector Federal Segment. Data Analysis and Strategy Development: Analyze data to develop and implement strategies that drive revenue generation and continuous improvement. Operational Management and Efficiency: Direct daily activities and execution of Ordering, Pricing and Contracting support requests to achieve revenue goals and reduce expenses. Strategic Policy and Innovation: Implement strategic policies and develop innovative initiatives for technology, corporate compliance, training, and workforce planning. Collaboration and Alignment: Collaborate with various business areas to drive strategic alignment, manage change, and maintain strong domestic and international vendor relationships. Required Clearance: Public Trust (#publictrust) (#clearable) Required Qualifications: Job Contribution: Oversees Federal CSM team, responsible for executing Support Requests, assigning tasks, and adherence to company policies. Manage large, complex business to business sales offload functions. Utilizes strong product and pricing knowledge, exercises judgment and resolves complex problems. Responsible for influencing decisions regarding the hiring, firing, disciplinary action, and promotional activity for subordinates Desired Qualifications: Bachelor’s degree (BS/BA) desired. 5+ years of related experience. Strongly prefer experience with Public Sector Our Associate Director - Success Manager's earn between $141,300 - $211,900 (Alpharetta and Orange Park) $158,200 - $197,800 - $237,400 (Chantilly, Columbia, Dallas and Middletown) Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Our Associate Director-Success Mgmt jobs earn between $158,200.00 - $237,400.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Alpharetta, Georgia, Chantilly, Virginia, Columbia, Maryland, Dallas, Texas, Middletown, New Jersey, Orange Park, Florida Salary Range: $158,200.00 - $237,400.00 AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.

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    KYC Senior Business Intelligence Analyst (US)

    TD | Jacksonville, FL

    Work Location: Jacksonville, Florida, United States of America Hours: 40 Pay Details: $72,280 - $117,520 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Analytics, Insights, & Artificial Intelligence Job Description: The Senior Business Intelligence Analyst provides specialized end to end BI support, visualization / presentation, and solutions for a significant business / function and/or projects / initiative. This role may be considered a subject matter expert in BI and Reporting. This role is accountable for the development, adoption and ongoing evolution of a best-in-class reporting and/or BI capability and may deliver on ad-hoc projects as assigned. Depth & Scope: Works independently as the senior analyst / subject matter expert and may provide technical support to others Requires advanced knowledge of reporting and BI platforms, tools and techniques, and ability to effectively leverage it to support diverse reporting and BI functions Considered a subject matter expert within a given area Expert knowledge of all main data sources for the data used within the business unit and ability to effectively utilize these data sources for reporting purposes Experienced professional role providing specialized data visualizations to support business needs May be expected to have a knowledge of broader enterprise reporting platforms and data sources and ability to integrate data across the enterprise May be expected to present to senior management or executives Oversees and/or independently performs tasks from end-to-end Generally focuses on broad range of moderately complex issues that may span from short to medium term (e.g. monthly-quarterly) Education & Experience: Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or; 3+ year of relevant experience; higher degree education and research tenure can be counted Customer Accountabilities: Produces specialized reporting packages, dashboards and scorecards for businesses, with a focus on understanding objectives and delivering insights for: (1) product design and development; (2) customer engagement; (3) account management; and (4) business decision making Uses various methodologies to rapidly generate impactful interactive visualizations or tools Leads the implementation of initiatives in support of overall business / function strategy Conducts analysis to provide enhanced BI to inform management leadership team Creates complex and comprehensive BI reporting packages and dashboards utilizing data infrastructure, localized DataMart's and external data sources and transforms into visual stories using appropriate systems to support client objectives Identifies and proposes data presentations to meet evolving business's needs; utilizes various technology / applications / methodologies to rapidly generate impactful visualizations Builds basic layouts and templates to be utilized by internal partners Validates the quality and integrity of the data included in the Reporting Packages and Dashboards Develops meaningful and insightful commentary / insights on new and existing reporting packages Works with business partners to understand business objectives and develops value-added reporting and provides ad-hoc data extracts Adopts, implements and effectively evolves report automation and/or visualization standards May as a subject matter expert, to provide advisory or consultative services for supported colleagues and/or businesses regarding multi-format data visualization techniques Shareholder Accountabilities: Adheres to enterprise frameworks or methodologies that relates to activities for our business area Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets) Participates in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provides guidance for complex situations Conducts internal and external research projects; supports the development / delivery of presentations / communications to management or broader audience Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs / policies / practices Monitors service, productivity and assesses efficiency levels within own function and implements continuous process / performance improvements where opportunities exist Leads / facilitates and/or implements actions / remediation plans to address performance / risk / governance issues Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Employee/Team Accountabilities: Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues / points of interest Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit Keeps current on emerging trends / developments and grows knowledge of the business, related tools and techniques Participates in personal performance management and development activities, including cross training within own team Keeps others informed and up to date about the status / progress of projects and/or all relevant or useful information related to day-to-day activities Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships Contributes to a fair, positive and equitable environment that supports a diverse workforce Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. #LI-USOther Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at [email protected] . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

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    Analyst Lead, Pricing

    FIS | Jacksonville, FL 32202

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS? About the Role As a Deal Manager, you will provide deal pricing expertise, financial insights and commercial support for new and renewal business within Banking Solutions. You will partner across Sales, Finance, Legal, Operations and Product to structure proposals that balance client value with sustainable economics. You will apply pricing and margin guidance, strengthen deal governance and develop pricing strategies that improve deal quality. Your work will also inform pricing methodology, go-to-market strategy and commercial negotiations. What You Will Be Doing • Manage pricing and financial analysis for complex new and renewal business opportunities. • Develop pricing packages that balance competitive positioning, client value, margins and long-term financial objectives. • Build financial models to evaluate deal economics, profitability, pricing scenarios, risks and commercial trade-offs. • Recommend deal structures and pricing strategies to Sales, Finance, Product and other business partners. • Apply pricing and margin guidance while identifying opportunities to improve deal attractiveness and financial outcomes. • Maintain pricing benchmarks and use historical and market insights to strengthen pricing decisions. • Partner with Legal, Sales, Finance, Operations and Product teams to resolve commercial issues and advance proposals. Required Qualifications • Strong experience in finance, deal pricing, commercial finance or comparable analytical roles, typically gained over 7+ years. • Bachelor’s degree in finance or business, or an equivalent combination of relevant education, skills and professional experience. • Advanced financial modeling skills, including profitability, margin, scenario and sensitivity analysis. • Proficiency with Microsoft Office applications, particularly Excel and PowerPoint. Preferred Qualifications • Experience in software as a service, banking, financial technology or payments technology. • Experience supporting complex business-to-business sales proposals, renewals or commercial negotiations. • Knowledge of pricing strategy, deal governance, benchmarking and commercial risk assessment. • Experience developing or improving pricing methodologies, processes or decision frameworks. What We Offer you At FIS, we are as committed to growing our employees’ careers as our own business. We offer: Opportunities to innovate in fintech Inclusive and diverse team atmosphere Professional and personal development Resources to contribute to your community Competitive salary and benefits FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $101,500.00 - $172,550.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

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    Data Analytics & Insights Specialist

    Deloitte | Jacksonville, FL 32202

    Join our Deloitte AI & Engineering team to transform technology platforms, drive innovation, and help make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and reengineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation. Work You'll Do As a Project Analytics & Insights Engineer III on the AI & Data team, you will design and develop AI enabled solutions to process unstructured data using client approved tools such as Azure AI Document Intelligence; Power Platform Tools; Python; Databricks. A successful candidate would possess: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to provide clear guidance to others The Team Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise. Our AI & Data offering provides a full spectrum of solutions for designing, developing, and operating cutting-edge Data and AI platforms, products, insights, and services. Our offerings help clients innovate, enhance and operate their data, AI, and analytics capabilities, ensuring they can mature and scale effectively. The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals. Qualifications Required: Bachelor's degree Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Must be able to obtain and maintain a Public Trust clearance 4+ years of experience in AI Model Build 4+ years of experience in Microsoft Azure Data Engineering, Intelligence and Analytics 4+ years of experience with Microsoft Power Platform 3+ years of experience in Financial Services, Banking, Mortgage, or related industry Preferred: 1+ years of experience with Databricks 3+ years of experience with MS Azure SQL Server The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $95,600 to $188,400. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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    Cyber Identity – SailPoint ISC Analyst – Security Engineer I

    Deloitte | Jacksonville, FL 32202

    Deloitte Cyber understands the unique challenges and opportunities businesses face in cybersecurity. Deloitte's Cyber team helps our clients navigate the ever-changing threat landscape. We simplify complexity, and enable businesses to operate with resilience, grow with confidence, and proactively manage their security posture. You will be responsible for individually delivering high quality products within due timelines. Need-basis you will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements. Recruiting for this role ends on 11/3/2026. Support the implementation, administration, and ongoing operations of Identity Governance and Administration solutions, with a primary focus on SailPoint Identity Security Cloud (ISC). This role supports application and source onboarding, identity lifecycle and access administration, issue resolution, documentation, and platform operations across on-premises, cloud, and hybrid environments. The role works with senior team members, engineers, and stakeholders to help strengthen identity governance and operational efficiency. Work you'll do As a Security Engineer I on the Cyber Identity team, you will be responsible for: Support implementation, administration, and daily operations of SailPoint ISC solutions Assist with onboarding sources, applications, identities, and platforms into SailPoint ISC Support source and platform administration, identity aggregation and correlation, access request, certification, and provisioning activities across Windows, Unix, and Linux environments Perform issue triage, maintenance support, testing, validation, and documentation activities Collaborate with cross-functional teams on integrations, automation, and process standardization A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to provide clear guidance to others The team The Cyber Identity team helps organizations govern identities, manage access lifecycles, and improve access controls across enterprise environments. The team supports SailPoint ISC implementations and operations across infrastructure, cloud, and application platforms. Team members work with internal and client stakeholders to support onboarding, administration, and continuous improvement. Qualifications Required: Bachelor's degree in cybersecurity, computer science, information systems, engineering, business, or equivalent experience 0-2 years of experience in IGA, SailPoint, cybersecurity, IAM, infrastructure support, systems administration, or a related technology role. Experience with Windows, Linux, or Unix administration Experience with enterprise infrastructure components, such as Active Directory, Lightweight Directory Access Protocol (LDAP), servers, databases, or HR and SaaS applications Experience documenting procedures, runbooks, test results, or support activities Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve. Limited immigration sponsorship may be available. Preferred: Experience gained through internship, coursework, lab work, or project work in SailPoint, identity governance and administration, identity and access management, or cybersecurity operations Exposure to SailPoint ISC capabilities such as sources and connectors, lifecycle states, access requests, certifications, roles, or workflows SailPoint Identity Security Cloud certification, or completion of SailPoint University training Experience supporting account onboarding, access administration, or identity lifecycle management activities Exposure to Windows, Linux, or Unix administration in an academic, lab, or professional setting The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $68,000-$133,900. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #CyberDTP27

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    Manager, Product Management

    Intercontinental Exchange | Jacksonville, FL 32246

    Job Description: Responsibilities Own the product strategy and execution for Workflow within the MSP DX platform, enabling clients to complete complex, multi-step servicing activities through a single, streamlined experience Leverage deep servicing expertise and MSP knowledge to identify manual processes and transform them into scalable workflow-driven solutions delivered through MSP DX and APIs Set the overarching roadmap for Workflow capabilities, balancing near-term client needs with the long-term vision for digital servicing automation Define and own the MSP DX Workflow strategy, translating client pain points and business objectives into a multi-quarter product roadmap Identify high-value manual servicing processes and opportunities to consolidate multiple actions into streamlined workflow experiences Partner with clients, servicing operations, engineering, and product teams to define requirements and priorities for Workflow capabilities Serve as the servicing subject matter expert, applying end-to-end servicing knowledge to ensure workflow solutions align with operations realities Drive API-enabled workflow initiatives that improve efficiency, reduce manual effort, and create consistent servicing experiences Evaluate current-state servicing processes and recommend automation, orchestration, and optimization opportunities across the servicing lifecycle Act as the primary product voice for Workflow in client engagements, internal leadership forums, and cross-functional planning discussions Manage trade-offs across competing priorities and communicate roadmap decisions clearly to stakeholders Knowledge and Experience 5+ years of mortgage servicing, product management, business analysis or operations transformation experience Strong understanding of end-to-end mortgage servicing processes and servicing operations Demonstrated knowledge of MSP functionality and how clients leverage the platform to support servicing activities Ability to identify manual processes, operational pain points, and opportunities for workflow automation and digital transformation Experience developing product strategies and roadmaps from concept through delivery Strong business acumen with the ability to connect workflow capabilities to operation efficiency, client value and business outcomes Excellent communication and stakeholder management skills with the ability to influence across product, technology, and operations teams Preferred Knowledge and Experience Deep familiarity with MSP and related servicing processes Experience with API-driven solutions, workflow orchestration, or servicing automation initiatives Understanding of client servicing operating models and common manual workarounds performed outside core systems Experience leading cross-functional efforts focused on operational efficiency, digital modernization or workflow transformation #LI-MA2 -: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

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    Senior Consultant Cyber Engineering – BISO

    Deloitte | Jacksonville, FL 32202

    Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte Technology US (DT - US). We are curious and life-long learners focused on technology and innovation. Recruiting for this role ends on 11/20/2026. Work you'll do The Security Operations Center (SOC) Tier 3 Analyst must be willing to work in a 24x7x365 Security Operations Center environment, as well as may be expected to work some holidays and allow for flexible scheduling. The Tier 3 analyst research relevant threat actors, attack vectors, and behaviors pertinent to Deloitte's member firms. The candidate should possess extensive knowledge on network, endpoint, threat intelligence, as well as the functioning of specific applications or underlying IT infrastructure, and have experience with SIEM technologies, EDR solutions, forensics tools, and malware analysis. An understanding of network traffic, well known ports, network assets, web traffic, protocols, and basic requests such as HTTP/S is mandatory. Responsibilities: Research trending campaigns, attack vectors, and search for these in multiple environments. Be tool agnostic - the Threat Hunting tools may differ from the access granted by the individual member firms, and we value concepts over tools. The ideal candidate must possess an acute ability to adapt to any tool. Maintain awareness of the Deloitte Member Firms' technology architecture, the architecture of the security solutions used for monitoring, imminent and pervasive threats as identified by the Threat Intelligence team, and recent security incidents. As needed, work with L1-L3 SOC Analysts pertaining to security alerts to perform in depth analysis and triage threat activity based on host and network activity, traffic, and protocol analysis to identify infection vectors, the extent of the infection, and prepare high-quality reports based on findings. Respond to requests from incident response teams for specific investigation requests around software/application vulnerabilities, zero days, and security incidents. Understand chain of custody and be able to properly document all actions taken. Present threat hunt findings to member firms on a regular interval, so proven presentation and communication skills are essential. Serve as a subject matter expert in at least one security-related functional area (e.g. specific malware solution, AI, python programming, digital forensics, etc.) Adhere to internal operational security and other Deloitte policies. Hunt for new patterns, activities, and ever-changing tactics associated with advanced threat actors. Perform ad hoc SIEM content development and testing. Provide recommendations for remediation of assets identified during hunting to assist the Deloitte with threat mitigations. These include but are not limited to security upgrades, configuration changes, and SIEM content recommendations. When necessary, devise and document new techniques, automation, and procedures along with the Threat Hunting Service Leadership and SIEM Engineers. Mentor junior threat hunters and deliver technical training sessions. Foster a culture of collaboration and build team members' strengths. Collaborate with the service leadership to help grow the service. The successful candidate would possess these skills Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to provide clear guidance to others The team Deloitte Technology US (DT - US) helps power Deloitte's success, which serves many of the world's largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence. The ~3,000 professionals in DT - US deliver services including: Cyber Security Technology Support Technology & Infrastructure Applications Relationship Management Strategy & Communications Project Management Financials Cyber Security Cyber Security vigilantly protects Deloitte and client data. The team leads a strategic cyber risk program that adapts to a rapidly changing threat landscape, changes in business strategies, risks, and vulnerabilities. Using situational awareness, threat intelligence, and building a security culture across the organization, the team helps to protect the Deloitte brand. Areas of focus include: Risk & Compliance Identity & Access Management Data Protection Cyber Design Incident Response Security Architecture Business Partnership Qualifications Required: Bachelor's degree or equivalent in Computer Science, Computer Engineering, Statistics, Data Science or related fields. Minimum 8 years of experience with Cyber Operations, Security Architecture, including AI Engineering Minimum 5 years of in-depth experience in Security Operation environment and working on SPLUNK or other SIEM tools. Must be able to obtain US Government security clearance. Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve. Preferred: Strong background in Security operations, Threat Hunting, Incident Response and threat intelligence Responsible for proactively discovering new attacks, or attacks currently underway using advanced security monitoring techniques and advanced cyber systems/tools. Experience with the following technologies: leading SIEM technologies, EDR solutions; Knowledge of IDS/IPS, Ant Virus Solutions, network- and host- based firewalls, data leakage protection (DLP), web proxies, DNS, windows/Unix system administration. Understanding of possible attack activities such as network reconnaissance probing/ scanning, DDOS, malicious code activity, etc. Strong knowledge of malware analysis Understanding of common network elements devices such as routers and switches. Understanding of basic networking protocols such as IP, DNS, HTTP, FTP, SMTP etc., and the OSI model. Basic knowledge in system security architecture and security solutions. Certifications include Certified Intrusion Analyst (GIAC), Continuous Monitoring (GMON), CISSP, Certified Ethical Hacker (CEH), Certified Incident Handler (GCIH) Excellent interpersonal and organizational skills. Experience implementing cloud-based AI/ML workloads on any of AWS, Microsoft and Azure A strong desire to understand the what as well as the why and the how of security incidents. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $102,500 to $210,600. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. EA ExpHire 001310

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    Cyber Identity – Saviynt Consultant

    Deloitte | Jacksonville, FL 32202

    Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat landscape. Through powerful solutions and managed services that simplify complexity, we enable our clients to operate with resilience, grow with confidence, and proactively manage to secure success. Recruiting for this role ends on 11/3/2026 Work you'll do As Identity and Access Management (IAM) solutions team Saviynt Senior Consultant, you will: Demonstrate advanced understanding of business processes, internal control risk management, IT controls and related standards Responsible to install, integrate, configure, and deploy Saviynt. Understand complex business and information technology management processes. Execute advanced services and supervise staff in delivering basic services. Communicate to clients and partners aspects of both the product and the implementation at the technical and functional level appropriate for the situation. Identify and evaluate complex business and technology risks, internal controls which mitigate risks, and IAM related opportunities for internal control improvement Post-sales requirements gathering, analysis and documentation. Manage project scope, schedule, status and documentation. Build and nurture positive working relationships with the clients with the intention to exceed client expectations. Identify opportunities to improve engagement profitability. Responsible for project support tasks and activities for Identity and Access Management solutions based on project service level agreement metrics The Team Enables trust and safety of online communications and digital products, protecting users, consumers, and patients from harm. Enables clients to provide consumer confidence in knowing with whom they are dealing and ensuring the integrity of access to data. Qualifications Required: 2+ years of total industry experience 1+ years of experience in developing, implementing, or architecting information systems. 1+ years of experience with technical architecture experience integrating identity management, access management and access governance software into clients' infrastructure and applications. 1+ years of experience with installation, integration, and deployment in Saviynt including connectors, approvals, access requests etc. 1+ years of experience with the following programming languages: Java, JavaScript, JSP/Servlets, SQL. Understanding and familiarity with Operating Systems (Unix, Linux, Windows). 1+ years managing projects through the full system development lifecycle. Ability to travel up to 75%, on average, based on the work you do and the clients and industries/sectors you serve BA/BS Degree in Computer Science, Cyber Security, Information Security, Engineering, Information Technology, Finance, Business or relevant field. Limited immigration sponsorship may be available. Preferred: Previous Consulting or Big 4 experience preferred CISSP certification a plus Identity & Access Governance experience including Role based access control, access request and certification Must be comfortable with troubleshooting core Saviynt issues Experience with implementation and operational support for Saviynt connectors like Active Directory, LDAP, Database, web service etc. Experience with working and coordinating with the onshore/offshore teams Identity Management familiarity in one or more of the following areas: Identity Governance and Administration (Lifecycle Management and Provisioning) Single Sign on and Advanced Authentication (Federation and Risk Based Authentication) Consumer Identity and Access Management Privilege Access Management Identity as a Service and Cloud related Identity Solution Enterprise Directory Architecture and Virtual Directories Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $82,600 - $162,800. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any depends on various factors, including, without limitation, individual and organizational performance. #CyberDTP27

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    GOVERNMENT OPERATIONS CONSULTANT II – 60040127

    State of Florida | Jacksonville, FL 32211

    Requisition No: 886555 Agency: Children and Families Working Title: GOVERNMENT OPERATIONS CONSULTANT II - 60040127 Pay Plan: Career Service Position Number: 60040127 Salary: $54,000.00-$57,000.00 annually Posting Closing Date: 11/20/2026 Total Compensation Estimator Tool Job Title: DCF Contract Monitor - Jacksonville - Career Service Full Time – GOC II 60040127 Previous applicants need not re-apply. Contract Oversight Unit (COU) Monitor DCF Contract Oversight seeks to hire a contract monitor. The individual in this position is responsible for monitoring the administrative and programmatic terms and conditions of the Department's contracts. The position is a Government Operations Consultant II. The individual selected for this position will work from the Jacksonville DCF office at 5920 Arlington Expressway. Employees in this position work from the office and do not telecommute. A Monday through Friday, 8-hour daily work schedule during typical business hours is required. The position is eligible for generous State of Florida career service benefits. Please see the following web resource To be considered, candidates must meet all the following minimum requirements. At least a bachelor's degree from a college or university with accreditation as recognized by the US Department of Education. At least one to three years full-time professional-level experience in health and human services. At least one to three years of professional-level experience in working with health and human services contracts. Working knowledge of computer software applications including Microsoft Office products. Must also have a working knowledge of SharePoint and Citrix ShareFile as well as a knowledge of SmartSheet. Resume and Cover Letter. If you do not submit a resume AND a cover letter, you will not be initially considered. Applicants are encouraged to submit original, tailored cover letters. Submissions that appear to be AI-generated or overly generic may be subject to additional review and could impact candidacy. Salary will be $54,000.00 to $57,000.00 annually. Prior or current salary is not taken into consideration. This position is part of the Contract Oversight function, which is responsible for monitoring the administrative terms and conditions of the Department's contracts. Contract monitoring is conducted in accordance with section 402.7305 and 402.7306, Florida Statutes, and Children and Families Operating Procedure 75-8. Position duties include but are not limited to: Prepares, manages, and performs the contract monitoring process. Participates as a solo reviewer, or as a team leader or a team member as assigned by the unit manager. Researches and analyzes contracts, statutes, laws, rules, regulations, policies, and other complex written information to identify compliance requirements and/or performance expectations that are applicable to contracted providers. Prepares monitoring tools and devises approaches to assess the performance and compliance of contracted providers. Reviews plans, reports, complex documents, records, and transactions to determine performance relative to compliance requirements. Conducts interviews and observes provider facilities as needed. Gathers and analyzes data and information from Department and provider sources, including Departmental automated systems. Compares requirements and provider performance and draws conclusions about the provider's implementation and performance of contract requirements. Conducts formal and informal meetings with Department and provider staff, including entrance and exit conferences. Completes, organizes, and maintains monitoring documentation in accordance with unit standards and record retention requirements. Gathers information from Department sources and incorporates necessary information into a written report. Prepares correspondence and reports that meet standards for content and style. Cooperation, communication, and teamwork are necessary skills for this position. Candidates must be highly proficient in written and verbal communication, use of automated systems, and research and analysis. The position incumbent must demonstrate self-direction and self-motivation, sound decision making, and the ability to create and maintain positive and respectful working relationships with Department colleagues and provider staff. Statewide travel is required, including overnight travel, potentially several times per year. Travel is scheduled in advance. A valid driver's license from your state of residency is required for this position, and your license must be maintained as a condition of employment. You must be willing to use a personal vehicle for work related travel if requested. You must be able to lift 20 pounds. You must apply for this vacancy electronically through People First. You will be asked to provide responses to qualifying questions along with the application. Your application will be initially screened for eligibility through review of responses to the qualifying questions. All responses provided to the qualifying questions for this vacancy advertisement must be verifiable on your State of Florida employment application. Candidates whose responses to the qualifying questions do not demonstrate eligibility for the position or are not verifiable may be disqualified from further consideration. You may be contacted to participate in a selection process which may consist of verification of eligibility, written exercises, work samples, and in-person interviews. You may be notified by email of the opportunity to participate in the selection process, using the email address in your Candidate Profile. If you do not reply via email within a designated time frame, you may be disqualified from further consideration. Please ensure your email in the candidate profile is current before you complete your application. Applications in People First must be fully completed. Candidates with incomplete applications may not receive employment consideration. This is an Open Competitive Opportunity. BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any candidate being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. No candidate may begin employment until the background investigation results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background investigations shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through focal law enforcement agencies. Also, employees are subject to background re-screening at least every five years. The Roberts Building is a tobacco free environment. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or the People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Applicants who are eligible to claim Veterans' Preference must specifically claim the preference on the employment application by completing the Veterans' Preference section and by furnishing supporting documentation by the close of the advertisement. DD Form 214, Certificate of Discharge or Separation from Active Duty, or other official documents (to include military discharge papers, or equivalent certification from the Department of Veterans' Affairs listing military status, dates of service, and discharge type) issued by the branch of service are required as verification of eligibility for Veterans' Preference. Additional information on Veterans' Preference is provided by the Florida Department of Veterans' Affairs. This position requires participation in direct deposit. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available. All documentation is due by the close of the vacancy announcement. Location: JACKSONVILLE, FL, US, 32202 JACKSONVILLE, FL, US, 32211 JACKSONVILLE, FL, US, 32212 JACKSONVILLE, FL, US, 32218 JACKSONVILLE, FL, US, 33207 JACKSONVILLE, FL, US, 32244 JACKSONVILLE, FL, US, 32224 JACKSONVILLE, FL, US, 32225 JACKSONVILLE, FL, US, 32259 JACKSONVILLE, FL, US, 32231 JACKSONVILLE, FL, US, 32206 JACKSONVILLE, FL, US, 32222 JACKSONVILLE, FL, US, 32221 JACKSONVILLE, FL, US, 32246 JACKSONVILLE, FL, US, 32205 JACKSONVILLE, FL, US, 32219 JACKSONVILLE, FL, US, 32207 JACKSONVILLE, FL, US, 32216 JACKSONVILLE, FL, US, 32250 JACKSONVILLE, FL, US, 32209 JACKSONVILLE, FL, US, 32256 JACKSONVILLE, FL, US, 32226 JACKSONVILLE, FL, US, 32204 JACKSONVILLE, FL, US, 32210 JACKSONVILLE, FL, US, 32208 JACKSONVILLE, FL, US, 32254 Nearest Major Market: Jacksonville

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    Senior Consultant Cyber Engineering – BISO

    Deloitte | Jacksonville, FL 32202

    Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte Technology US (DT - US). We are curious and life-long learners focused on technology and innovation. Recruiting for this role ends on 11/20/2026. Work you'll do The GPS BISO Consultant works with technical and non-technical stakeholders to support the Government and Public Services (GPS) Business Information Security Officer (BISO) function. The Consultant applies cybersecurity expertise to assess risks, recommend mitigation approaches, and help maintain the security posture of systems and applications that support business operations and client delivery. The role supports the development of IT solutions by contributing to security reviews of solution architectures, particularly cloud-based solutions. Responsibilities include helping define security requirements, design specifications, and compliance controls, and assessing alignment with security policies, standards, and industry practices. Working across technical and business teams, the Consultant helps apply a consistent security approach while supporting evolving technology, innovation, and cloud migration needs. . Responsibilities: Review detailed application security architecture for GPS solutions. Integrate security requirements into DevOps processes. Ensure application development follows Secure Development Lifecycle (SDLC) requirements. Serve as a trusted advisor to solution architects, developers, technical risk analysts, and others on information security principles, standards, and best practices. Assist in the socialization and adoption of enterprise security and compliance requirements. Create and validate application security requirements to meet business goals. Maintain awareness of evolving application security threats and counsel development, business, and risk stakeholders. Maintain awareness of AI tools and technologies; influence roadmaps to align with business needs. Oversee and drive the design and implementation of application security controls in support of compliance requirements. The successful candidate would possess these skills Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to provide clear guidance to others The team Deloitte Technology US (DT - US) helps power Deloitte's success. DT - US drives Deloitte, which serves many of the world's largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence. The ~3,000 professionals in (DT - US) deliver services including: Cyber Security Technology Support Technology & Infrastructure Applications Relationship Management Strategy & Communications Project Management Financials Cyber Security Cyber Security vigilantly protects Deloitte and client data. The team leads a strategic cyber risk program that adapts to a rapidly changing threat landscape, changes in business strategies, risks, and vulnerabilities. Using situational awareness, threat intelligence, and building a security culture across the organization, the team helps to protect the Deloitte brand. Areas of focus include: Risk & Compliance Identity & Access Management Data Protection Cyber Design Incident Response Security Architecture Business Partnership Qualifications Required: Bachelor's degree or equivalent in Computer Science, Engineering, Information Security, Information Systems, Information Technology. Minimum 8 years of various technology experience. Minimum 6 years of combined technical experience in cybersecurity, technology risk management, risk assessment experience, or previous client-service experience including Cloud and Security training course or certification. Must be able to obtain US Government security clearance Preferred: Advanced generalist - organizational skills and experience, including project- or role-based experience in the following: policy and standards, risk management and reporting, and change management/adoption. Must be able to plan, drive and deliver on assigned projects and initiatives with minimal supervision GCP or Azure Cloud training or experience AI/ML training or experience API security training or experience Master's degree in science or engineering Experience supporting SDLC processes with a deep understanding of Deloitte's Cyber Design Studio, Experience supporting and performing cyber reviews and security assessments of proposed application and software builds in accordance with member firm policies and standards Ability to review and understand cloud architecture and infrastructure drawings and provide compliance guidance to stakeholder teams Familiarity with ISO standards, NIST 800-53, 800-171, 800-218 guidelines Demonstrated experience driving strategy with cross-functional teams and executive level stakeholders and deliver on flowed down business goals Demonstrated ability to drive organizational change and work with multiple business units of an organization to effect change Exceptional verbal and written communication skills. Must be able to interact effectively with professionals at all levels and communicate recommendations with diplomacy and tact. Ability to frame and communicate security and risk-related concepts to technical and nontechnical audiences at various levels The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $102,500 to $210,600. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. EA ExpHire 001688

    Apply on Indeed : Senior Consultant Cyber Engineering – BISO (opens in new window)
  • Source: Indeed

    Lead Product Manager, Smart Room

    TigerConnect | Jacksonville, FL

    TigerConnect transforms healthcare with the industry’s most widely adopted clinical collaboration platform – uniquely modernizing the way doctors, nurses, care teams, patients, and data connect. With solutions spanning care team communication, scheduling automation, alarm management and event notifications, nurse call, patient engagement and more, we accelerate productivity, reduce costs, and improve patient outcomes, safely and securely. More than 8,000 healthcare organizations trust us to deliver enterprise-ready solutions, making this possible with the right group of dedicated, thoughtful trailblazers. Today, private practice doctor’s offices, small and large hospice centers, and some of the largest healthcare organizations in the United States rely on TigerConnect. We’re a fun, hungry, smart, innovative group of eclectic people who are passionate about transforming the way clinical care teams work and communicate. We are looking for a Lead Product Manager, Smart Room to own the strategy and roadmap for TigerConnect Smart Room, turning the patient room into a connected care setting. Interactive bedside TV, digital whiteboards and door signs, nurse call, alarm management, and virtual care all work together, orchestrated by our CareConduit workflow platform. This role is critical as health systems consolidate on EHR-native bedside tools, inpatient video becomes a primary entry point for smart room evaluations, and hospitals increasingly expect one partner to deliver hardware, software, and integration as a turnkey service. Your mandate is to make Smart Room the platform that completes the bedside experience around the EHR, not one more point solution competing for the screen. What You Will Do Own the vision, multi-year roadmap, and quarterly delivery plan across bedside TV and patient experience, digital whiteboards and door signs, nurse call assurance and service request workflows, alarm and alert routing, virtual care, and AI-powered patient experiences. Define distinct, clearly bounded offerings for EHR-dominant accounts, including Epic, and mixed-EHR accounts, with packaging and messaging that fits each. Make hard tradeoffs on what to build, defer, or retire, grounded in customer evidence, revenue impact, and engineering capacity. Ensure every Smart Room investment strengthens CareConduit as the integration and workflow layer, positioning the product as a platform rather than a point solution. Lead the product side of strategic partnerships with certified hardware, virtual care, and device partners, including requirements, joint roadmaps, integration design, and certification dependencies. Run build, partner, and buy evaluations, including product due diligence on hardware reliability, supply chain, and lifecycle risk. Translate EHR vendor ecosystem programs and certification requirements, such as Epic Toolbox, into clear product requirements and timelines. Own the interoperability strategy, including HL7v2 for real-time clinical data and FHIR for modern EHR integration and faster implementations. Lead consolidation of legacy integration paths onto CareConduit with a migration plan customers can adopt without disruption. Define success metrics tied to outcomes health systems buy on, including HCAHPS responsiveness, nurse call response time, alarm burden, adoption, ROI, and usage reporting. Engage directly with strategic and at-risk accounts to shape renewal offers, pilots, expansion proposals, and measurable outcome plans. Work closely with Engineering, Design, Clinical Innovation, Solutions Consulting, Sales, Marketing, Customer Success, and Business Development to bring well-sized initiatives into quarterly planning and communicate strategy, progress, and risk to executive leadership. What You Bring Must-Have: 6+ years of product management experience, including at least 3 years building products for hospitals or health systems. Experience shipping products that combine software, hardware, and third-party integrations in enterprise or hospital environments. Working knowledge of HL7v2, FHIR, and EHR integration, including how products get implemented with hospital IT teams. Track record leading technology partnerships with joint roadmaps and integration commitments. Clear evidence of making hard prioritization calls and saying no. Strong executive communication skills and the ability to lead without direct authority. Nice-to-Have: Experience in the Epic ecosystem, including Toolbox, MyChart Bedside, Epic integrations, or competing in Epic-dominant accounts. Domain experience in smart room or interactive patient care, nurse call, alarm management, virtual nursing or inpatient video, or RTLS. Familiarity with Android-based devices, mobile device management, and TV or set-top box control. Experience with partner evaluation or M&A product due diligence. Clinical or nursing informatics background. Perks & Benefits We Offer: Enjoy remote flexibility with teams across the US and globally - plus prime office space in El Segundo, California Excellent Medical, Dental, and Vision insurance for you and your family plus a 401k match Focus on your well-being through our wellness reimbursement program and company-wide wellness days (extra days off to rest and recharge) Our flexible time off lets you work hard and play hard—on your schedule Join a mission-driven team committed to making a real impact in the world of healthcare Our mission is to provide a healthcare communication solution that radically improves the way care is delivered. We’ve been recognized as one of the Best Places to Work in Los Angeles (2022, 2023, 2024, 2025, 2026), as well as on the list of Best Paying Companies (2022) with the Best Perks & Benefits (2022). Our team in Mexico was recognized as a Great Place to Work and Best Place to Code in 2026. We were also honored to be named to Inc. 5000’s list of Fastest Growing Companies (2023). TigerConnect is an equal opportunity employer and values diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. TigerConnect uses BrightHire to record our interviews, allowing your interviewer to focus more on the conversation and less on taking perfect notes. It also helps ensure a more fair and consistent hiring process for the best possible interview experience. Learn more about BrightHire, and how it promotes equitable hiring here. Our interviews are confidential and privacy is very important to us. You can ask the interviewer to stop the recording at any time. If you do not want BrightHire to record any of your interviews, click here. About TigerConnect TigerConnect is on a mission to transform and improve communication and workflows in hospitals and the healthcare industry overall. This is without a doubt a tall task, but one that we’ve been solving since 2010 and will continue to tackle with the right group of dedicated, thoughtful trailblazers. Headquartered in El Segundo, California, and with team members across seven countries, TigerConnect believes that the people building and supporting our products are the core to our success. From our outstanding benefits package to our focus on mental health & wellbeing to our life-saving products — working at TigerConnect allows you to build partnerships and truly make an impact on how healthcare communication is delivered.

    Apply on Indeed : Lead Product Manager, Smart Room (opens in new window)

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