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  • Source: Indeed

    Microsoft Security Active Directory Manager

    Deloitte | Jacksonville, FL 32202

    Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat landscape. Through powerful solutions and managed services that simplify complexity, we enable our clients to operate with resilience, grow with confidence, and proactively manage to secure success. Recruiting for this role ends on 4/01/2027. Work you'll do As a Engineering Manager II on the Deloitte Cyber team, you will be responsible for: Leading Active Directory and identity infrastructure engagements across assessment, design, migration, implementation, stabilization, and post-implementation phases. Performing and overseeing Active Directory assessments covering domain and forest architecture, domain controllers, Sites and Services, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), replication, trusts, Group Policy, privileged groups, service accounts, authentication protocols, and administrative processes. Designing and implementing Active Directory security and hardening improvements, including administrative tiering, role-based access controls, service account management, Group Policy controls, and identity threat detection and recovery capabilities. Architecting and supporting enterprise Active Directory environments, including hybrid identity integrations with Microsoft Entra ID, federation, synchronization services, and application dependencies. Leading or supporting domain and forest migrations, separations, and consolidations, including discovery, dependency analysis, cutover planning, validation, rollback, and post-migration stabilization. A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to provide clear guidance to others The team Deloitte Cyber's Digital Trust & Privacy practice helps organizations build and sustain confidence in their digital products, platforms, services, data practices, and customer experiences. Our work brings together digital trust, online protection, privacy, AI governance, identity, data protection, cybersecurity, and regulatory compliance capabilities. Qualifications Required: Bachelor's degree in Computer Science, Cybersecurity, Information Security, Engineering, Information Technology, another technical field . 6+ years of experience in technical consulting, enterprise infrastructure, identity security, or Active Directory engineering. 6+ years of hands-on experience designing, securing, assessing, migrating, or operating Microsoft Active Directory environments. Experience with enterprise Active Directory services, including domain and forest architecture, domain controllers and replication, DNS, DHCP, Sites and Services, Group Policy, trusts, service accounts, Lightweight Directory Access Protocol (LDAP), and domain or forest recovery. Experience leading or supporting Active Directory domain or forest migrations, separations, or consolidations. Experience with migration tooling such as Quest On Demand Migration (ODM) or Semperis migration capabilities. Experience with identity threat detection, identity resilience, cyber recovery, or recovery validation tooling such as Semperis, Rubrik, or Microsoft Defender for Identity. Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve. Limited immigration sponsorship may be available. Preferred: Advanced degree in Cybersecurity, Information Technology, Engineering, or another technical field. Experience with Active Directory security assessments, attack-path analysis, domain hardening, and privileged access management. Experience with enterprise identity security architectures, including Enhanced Security Administrative Environment (ESAE), tiered administration, administrative forests, or privileged access workstations. Experience supporting mergers, acquisitions, divestitures, carve-outs, spin-offs, or enterprise reorganizations involving Active Directory environments. Experience with Microsoft Entra ID, federation, synchronization, multifactor authentication (MFA), single sign-on (SSO), or hybrid identity architectures. Certifications such as Certified Information Systems Security Professional (CISSP), Certificate of Cloud Security Knowledge (CCSK), Microsoft SC-300, or Cisco Certified Network Associate (CCNA). The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $134,500 to $265,100. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #DeloitteNDO

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  • Source: Indeed

    Sr Manager, Network Financial Planning & Analysis (FP&A)

    FIS | Jacksonville, FL 32202

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description About the role As Senior Manager, Network Financial Planning & Analysis (FP&A), you will lead financial planning and analysis for FIS's Network, Loyalty, and Prepaid businesses. The role serves as a strategic finance partner to business and functional leaders, providing the financial insight, forecasting, and decision support needed to drive sustainable revenue growth, profitability, and investment decisions. You will own the planning, forecasting, performance management, and financial analysis processes across the portfolio, translating complex business and financial information into clear insights and recommendations for senior leadership. You will develop a deep understanding of the economic and operational drivers of each business, including transaction volumes, pricing, client activity, product mix, operating costs, and investment requirements. The Senior Manager will also lead and develop a team of two FP&A professionals, establishing priorities, improving analytical capabilities, and ensuring consistently high-quality financial support across the Network, Loyalty, and Prepaid businesses. Role location: Jacksonville, FL Work model: Hybrid, Tuesday through Thursday in office; Monday and Friday virtual Your key responsibilities Business Partnership & Financial Leadership Serve as the primary FP&A partner for the Network, Loyalty, and Prepaid businesses, developing a strong understanding of each business's strategy, economics, operating model, and key performance drivers. Partner with business leaders to evaluate revenue growth, pricing, margins, client and product performance, operating expenses, and investment opportunities. Translate business strategy and operating plans into actionable financial forecasts, targets, and performance metrics. Provide senior leadership with clear, data-driven recommendations on financial performance, risks, opportunities, and business trade-offs. Build strong partnerships across Commercial, Product, Operations, Technology, Accounting, and other Finance teams to ensure financial plans reflect the latest business assumptions and operational developments. Planning, Forecasting & Performance Management Lead the annual planning, monthly forecasting, and long-range planning processes for Network, Loyalty, and Prepaid. Develop and maintain driver-based financial models connecting key business drivers, such as transaction volumes, client activity, pricing, product mix, and operational costs, to financial outcomes. Own monthly performance and variance analysis, identifying underlying business drivers rather than simply reporting financial variances. Establish and monitor key financial and operational performance indicators, identifying emerging trends and potential risks or opportunities. Ensure forecasts accurately reflect commercial pipelines, client trends, product initiatives, expense investments, and other key business assumptions. Develop clear financial narratives for monthly business reviews, forecasts, annual plans, and other senior-management discussions. Strategic Analysis & Decision Support Develop financial models and scenario analyses to evaluate growth opportunities, investments, pricing decisions, client economics, cost initiatives, and strategic alternatives. Partner with business leadership to assess the financial implications of strategic initiatives and recommend actions that improve revenue, margin, and returns. Evaluate busines cases and investment proposals using disciplined financial modeling, sensitivity analysis, and return metrics. Identify opportunities to improve financial performance through better pricing, product mix, expense management, operating efficiencies, or capital deployment. Provide proactive analysis of risks and opportunities and help leadership understand both near-term financial implications and longer-term strategic impacts. Network, Loyalty & Prepaid Economics Develop reporting and analytical frameworks that provide transparency into the underlying economics of the three businesses. Evaluate relationships between transaction volumes, pricing/yield, revenue, variable costs, contribution margin, and operating expenses. Analyze performance across clients, products, channels, and other relevant dimensions to identify growth and profitability opportunities. Partner with Product and Commercial teams to understand pipeline activity, client wins and losses, pricing changes, and volume trends and incorporate those developments into forecasts. Support evaluation of new products, partnerships, client opportunities, and investments through financial modeling and scenario analysis. Team Leadership & Development Lead, coach, and develop two FP&A professionals, establishing clear priorities and accountability for financial deliverables. Build the team's capabilities in financial modeling, forecasting, business partnership, data analytics, and executive communication. Establish high standards for analytical rigor, accuracy, responsiveness, and financial storytelling. Create development opportunities that move the team beyond reporting results toward generating actionable business insights. Finance Transformation & Process Improvement Work with our Accenture partners and drive continued improvement in forecasting accuracy, planning processes, management reporting, data quality, and analytical capabilities. Simplify and automate recurring FP&A activities to create greater capacity for forward-looking financial analysis and business partnership. Partner with financial systems, data, and development teams to improve planning functionality, reporting capabilities, and financial data structures. Leverage modern analytics, automation, and AI-enabled tools to improve forecast accuracy, scenario modeling, and insight generation. Support broader Finance initiatives that improve consistency, governance, and analytical standards across the organization. What you bring Required qualifications 8+ years of progressive experience in FP&A, corporate finance, business finance, or financial strategy. Demonstrated experience leading planning, forecasting, budgeting, and financial performance management processes. Experience managing and developing finance professionals. Strong understanding of P&L, balance sheet, and cash flow dynamics, with particular strength in translating operating drivers into financial outcomes. Demonstrated ability to build complex financial and scenario models and use them to support business decisions. Strong analytical skills and ability to identify the underlying drivers behind financial performance. Demonstrated ability to communicate financial information clearly and influence senior business and finance stakeholders. Experience partnering effectively across Finance, Commercial, Product, Operations, Technology, and other functions. Proficiency with financial planning systems, analytics tools, and data visualization platforms. Bachelor's degree in Finance, Accounting, Economics, Business, or a related field, or equivalent professional experience. Preferred qualifications Experience supporting payments, network, loyalty, prepaid, fintech, or financial services businesses. Experience with transaction- or volume-driven business models, including pricing, yield, client economics, and contribution margin analysis. Experience within a large-scale, matrixed, publicly traded organization. Experience with Hyperion or comparable enterprise financial planning systems. Experience with Power BI and other modern financial analytics and visualization tools. Experience using automation, advanced analytics, or AI to improve forecasting and financial decision support. Experience supporting strategic investment decisions, business cases, capital allocation, or scenario analysis. MBA, CPA, CFA, or comparable advanced degree or certification. Experience with finance transformation and modernization initiatives. What success looks like Success in this role will be measured by: Forecast accuracy: Improving the accuracy and predictability of financial forecasts across Network, Loyalty, and Prepaid. Business insight: Moving beyond variance reporting to clearly identifying business drivers, risks, opportunities, and recommended actions. Financial performance: Helping business leaders improve revenue growth, margins, operating efficiency, and investment returns. Decision support: Providing timely, rigorous financial analysis that improves strategic and operational decisions. Business partnership: Becoming a trusted financial partner to senior leaders across the businesses. Team development: Building two strong FP&A professionals capable of independently supporting business leaders and delivering high-quality analysis. FP&A modernization: Reducing manual processes and expanding the use of automation, analytics, and AI to increase the speed and quality of financial insights. At FIS, you’ll have opportunities to grow your career, collaborate with talented colleagues, and make an impact that reaches far beyond your role. Our benefits include: Internal career growth opportunities Flexible and creative work environment Diverse and collaborative atmosphere Professional and personal development resources Opportunities to volunteer and support charities Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

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    Microsoft Identity Entra ID Manager

    Deloitte | Jacksonville, FL 32202

    Our Deloitte Cyber practice helps organizations address complex cybersecurity challenges across identity, access, and cloud transformation. As part of this team, you will help clients strengthen the security, resilience, and performance of their Microsoft identity environments, including Active Directory and Microsoft Entra ID. This role offers the opportunity to lead large-scale identity initiatives, deliver practical risk-based solutions, and support clients as they modernize critical infrastructure. Recruiting for this role ends on 4/01/2027. Work you'll do As an Engineering Manager II on the Deloitte Cyber team, you will be responsible for: Assessing Microsoft Entra ID and Active Directory environments and developing recommendations to improve security, configuration, and operational health Leading the architecture, design, and implementation of Active Directory and Microsoft Entra ID deployments, migrations, upgrades, and consolidation efforts Supporting identity modernization activities, including single sign-on, multifactor authentication, conditional access, identity provider migrations, and application integrations Performing health checks, security assessments, recovery planning, and remediation activities across Active Directory services, domain environments, and supporting infrastructure Delivering client-facing identity engagements across assessment, design, implementation, and post-implementation phases, while contributing technical insight to Deloitte eminence efforts A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to mentor and provide clear guidance to others The team Deloitte Cyber helps organizations build trust in their digital environments by strengthening security across users, systems, and data. Within this space, our identity capabilities support clients in securing access, modernizing platforms, and reducing risk across enterprise environments. The team works with organizations to improve confidence in how access is managed and how critical information is protected. Qualifications Required: Bachelor's degree in Computer Science, Cybersecurity, Information Security, Engineering, or Information Technology 6+ years of experience in technical consulting, solution architecture, or client delivery involving Microsoft identity and access management solutions 6+ years of hands-on experience with Microsoft Entra ID, including conditional access, single sign-on, multifactor authentication, Privileged Identity Management, and application integrations 6+ years of hands-on experience with Active Directory, including Active Directory Federation Services, group policy, domain cleanup, domain and forest recovery, trusts, and federation 5+ years of experience with identity protocols, including WS-Federation, Security Assertion Markup Language, OpenID Connect, and OAuth Ability to travel 25-50%, on average, based on the work you do and the clients and industries/sectors you serve. Limited immigration sponsorship may be available. Preferred: Experience leading enterprise Active Directory or Microsoft Entra ID migration, upgrade, or consolidation programs Experience implementing security solutions for Microsoft identity platforms, including Microsoft Defender for Identity Experience supporting mergers, acquisitions, or divestitures involving Active Directory domains and forests Experience with Microsoft Entra B2B, Microsoft Entra B2C, or identity provider migration activities Experience producing technical assessments, remediation plans, or compliance reporting for identity platforms One or more certifications such as Microsoft SC-300, Certified Cloud Security Professional, Certificate of Cloud Security Knowledge, Certified Information Systems Security Professional, Cisco Certified Network Professional, Cisco Certified Network Associate, Microsoft Certified Solutions Expert, or Microsoft Certified Solutions Associate The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $134,500 to $265,100. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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  • Source: Indeed

    Cyber Data Privacy – Consultant

    Deloitte | Jacksonville, FL 32202

    As a Consultant in Deloitte's Digital Trust & Privacy practice, you will support the design and implementation of privacy technology solutions that help organizations address regulatory requirements, strengthen data governance, and enable trusted business outcomes. You will contribute across configuration, integration, testing, and deployment activities while working with client, vendor, and cross-functional teams. This role offers the opportunity to take on increased ownership in privacy-by-design initiatives, Consent & Preference Management, and AI governance efforts, and large-scale technology implementations. Recruiting for this role ends on 12/31/2026. Work you'll do Strategize with clients to identify privacy technology gaps that can be addressed with technology to enable future state privacy goals and navigate complex IT architectures to incorporate privacy technology solutions. Lead working sessions with client stakeholders to gather technical, functional, and business requirements and establish use cases to inform future state architecture. General awareness of global and domestic privacy regulations and concepts, and how they relate to the deployment of technology in line with applicable laws and regulations, and general knowledge of integrating technologies with third-party tools and APIs. Configure, integrate, test, and deploy privacy tools and technologies to help clients automate their privacy capabilities and enhance customer experiences. Coordinate with client stakeholders and technology vendor representatives to clarify queries, troubleshoot implementation issues, and test end-to-end deployment and system integrations, and manage and execute project activities across the IT Software Development Life Cycle (SDLC) including leading regular check-ins with team members and vendors Develop and maintain technical configuration documentation, and manage and provide technical oversight to solution deployment and rollout. Required Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or similar Engineering disciplines 2+ years of experience in software design, architecture development, and technology implementation 1+ years of experience with OneTrust and other technologies 1+ years of implementation experience with OneTrust, Ketch, Transcend, Cassie, or Securiti's Consent & Preference Management solution Ability to travel 25-75%, on average, based on the work you do and the clients and industries/sectors you serve Preferred Qualifications: Technical skills Understand marketing technologies, including customer data platforms, consent, cookies, tag management solutions Ability to understand, develop and enhance existing client architectures and solution designs to meet data privacy requirements Prior experience in performing SaaS implementations for complex organizations and IT ecosystems. Ability to comprehend and execute basic technology concepts such as Application Programming Interfaces (API's), system requests methods (GET/POST), etc. Demonstrated experience in performing integrations with Marketing Platforms (e.g., Sales Force Marketing Cloud), Master Data Management (e.g., Informatica MDM) and middleware (MuleSoft, Kafka) Familiarity with privacy tools such as OneTrust, BigID, Securiti.ai, etc. Hands-on experience and knowledge of software engineering concepts/technologies, such as: JavaScript, RESTful APIs, HTTP Requests, JDBC, HTML CSS SQL, NoSQL, database management concepts API management tools such as Apigee, Postman Agile/Scrum methodology to build and rollout complex software solutions Understanding of privacy program requirements and capabilities such as data inventory, data subject rights, consent and preference management, privacy by design, privacy impact assessments, incident response, third-party risk, etc. Knowledge of Data Privacy Laws and Regulations: Familiarity with data privacy legislation such as GDPR, CCPA, LGPD, and other regional or industry-specific privacy regulations. Communication Skills: Strong written and verbal communication skills to effectively articulate complex privacy concepts to business-facing audiences, such as clients and other team members. Project Management Experience: Experience in managing projects, including planning, risk management, resource management, and meeting project timelines. Teamwork and Collaboration: Proven experience in working effectively with diverse teams. Change Management: Understanding of change management principles and approaches, to enable successful implementation and adoption of privacy solutions. Master's degree in Computer Science, Computer Engineering, Information Technology, or similar Engineering disciplines 2+ years of experience implementing privacy solutions such as OneTrust, BigID, Securiti.ai Certifications in one or more of the following: CIPT, CIPM, CISSP, CPDSE, CIPT, Agile/Scrum Master Experience with application development and testing using one or more programming or scripting languages (e.g., .Net, C#, Python) Understanding of Ad-Tech / Mar-Tech ecosystem, frameworks, tools, and solutions Limited sponsorship may be available The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $82,600-$162,800. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at [email protected] . #CyberDTP27

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    Coordinator Instructional Support

    University of North Florida | Jacksonville, FL 32224

    Department Office of Teaching & Learning (OTL), Online Learning Support Compensation $51,000.00 to Negotiable Annual General Description / Primary Purpose The Coordinator, Instructional Support in the Office of Teaching and Learning provides advanced end-user support for the university’s learning management system and functional support for other digital teaching and learning platforms and services. The position develops documentation and support procedures, tests system changes, coordinates with vendors and technical partners, supervises part-time support staff, and reports service metrics and operational needs. The Coordinator collaborates with faculty, students, OTL colleagues, and campus partners to promote reliable and effective use of university-supported online learning technologies. This is an on-campus position. Job Function Provide tier-three support for the university learning management system and tier-one support for other university-supported digital teaching and learning platforms and services through phone, email, virtual, and in-person channels. Diagnose and resolve complex user and system issues; document troubleshooting activities and resolutions; maintain accurate records of work performed; and coordinate escalations with technical staff, vendors, and other support personnel. Supervise, train, schedule, and evaluate assigned part-time staff who provide end-user support for learning management system features and other digital platforms. Develop, implement, maintain, and continuously improve internal documentation, knowledgebase resources, processes, and procedures for supporting faculty, students, and OTL staff using assigned systems and services. Collaborate with the Coordinator Training and other Instructional Support colleagues to develop clear, accurate, consistent, and accessible end-user documentation and resources for multiple instructional systems. Develop and carry out plans for application upgrades and implementation of new learning management system functionality and related instructional software by testing new features, tools, integrations, and upgrades and validate results before or after release as appropriate. Coordinate with vendors, Information Technology Services, and campus partners on the implementation, support, troubleshooting, and improvement of tools and services integrated with the learning management system. Participate in university learning management system team meetings and relevant cross-functional projects and communicate system changes, support needs, risks, and operational impacts to appropriate stakeholders. Collect, analyze, and report support metrics, learning management system requests, recurring issues, service trends, and operational needs to Instructional Support leadership and use findings to recommend process and service improvements. Interpret and apply university policies, standards, and procedures; recommend procedures for the effective support of faculty and students; provide occasional evening or weekend virtual support with flextime; and maintain the confidentiality of student and faculty information in accordance with institutional policies and applicable laws. Marginal Functions Other duties as assigned. During declared campus emergencies, this position may be required to perform specific job-related duties at a designated off-campus location or place of residence. Supervision Received General supervision. The incumbent independently manages a variety of complex support and technical responsibilities within established guidelines, develops procedures for assigned functions, exercises considerable professional judgment while work is in process, and receives direction on new assignments and institutional priorities. Required Qualifications Master's or Bachelor's degree and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Statement(s) of Understanding This position requires a background check. In conjunction with the University's policy, this position may also require a credit check. The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator Equal Opportunity The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation. Carnegie UNF is a Carnegie Community Engaged Institution. This designation celebrates the University’s collaboration with community partners from the local to the global level. It reflects UNF’s mission to contribute to the public good and prepare educated, engaged citizens.

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    Director of Security Architecture

    Fidelity National Financial | Jacksonville, FL

    FNF ® is the leading provider of title insurance and settlement services to the real estate and mortgage industries. FNF ®'s various mortgage and real estate services companies provide services that complement our title insurance business. From a full-service qualified intermediary, home warranties, UCC insurance, relocation services, and notary services, we provide essential services to fulfill the needs of a changing real estate industry. FNF ® believes the power of technology can elevate the real estate transaction. From investments in title and escrow software to industry-leading real estate partner solutions, we take our commitment to provide real estate professionals and consumers with a truly reimagined, transparent, connected, and trusted real estate experience to heart. POSITION OVERVIEW Fidelity National Financial (FNF) is seeking a skilled Director of Security Architecture to join its Information Security Office (ISO). The Director of Security Architecture will lead the strategic design and implementation of enterprise-wide security architecture initiatives. This role will report directly to the Chief Information Security Officer (CISO) and will be responsible for shaping the future of FNF’s security posture across cloud, application, and infrastructure domains. The ideal candidate will be a thought leader with deep technical expertise, strong leadership skills, and a proven ability to align and prioritize security strategies with business objectives. LOCATION While this role is preferably based at our headquarters in Jacksonville, FL, it may also be performed remotely. Remote candidates must be able to travel to our Jacksonville office on a monthly basis. DUTIES & RESPONSIBILITIES Lead the Security Architecture teams in designing scalable, secure, and resilient enterprise solutions across cloud, application, and infrastructure environments. Define and maintain enterprise security architecture frameworks, standards, and roadmaps aligned with business and regulatory requirements. Drive the advancement of our Zero-Trust Security Architecture across the enterprise, with a strong emphasis on Privileged Access Management (PAM). Establish and maintain security standards and reference architectures for the safe adoption of AI, including generative AI, agentic AI, and third-party AI services, in partnership with the AI Center of Excellence. Provide security architecture guidance for AI-assisted software development and Model Context Protocol (MCP) use cases, including access controls, data protection, and secure integration of AI tools with enterprise systems. Assess AI-specific risks (e.g., prompt injection, data leakage, model misuse, over-privileged agents) and embed mitigations into threat modeling and architectural review processes. Extend Zero-Trust and PAM principles to non-human and AI agent identities, ensuring least-privilege access and auditability. Collaborate with executive leadership, business units, and technology teams to integrate security into digital transformation initiatives. Oversee the development and implementation of secure design principles, threat modeling, and architectural risk assessments. Drive the adoption of secure DevOps practices and embed security into CI/CD pipelines. Evaluate emerging technologies and industry trends to proactively identify risks and opportunities for innovation. Provide strategic guidance on cloud security architecture, including multi-cloud and hybrid environments. Ensure third-party solutions and integrations meet FNF’s security standards and compliance requirements. Mentor and develop a high-performing team of security architects and engineers. Represent the security architecture function in governance forums, audits, and executive briefings. MINIMUM REQUIREMENTS Bachelor’s or master’s degree in computer science, Information Technology, or a related field. Requires 12+ years of progressive experience in information security, with at least 5 years in a leadership or architecture role. Proven experience designing and implementing enterprise security architectures in large, complex environments. Deep expertise in cloud platforms (e.g., AWS, Azure, GCP) and modern application architectures (e.g., microservices, containers, serverless). Strong understanding of regulatory frameworks (e.g., SOX, GLBA, HIPAA) and industry standards (e.g., NIST, ISO 27001). Ability to balance business needs with security requirements in a fast-paced environment. Exceptional communication and presentation skills, with the ability to influence stakeholders at all levels. Strong leadership and team-building capabilities. Strategic mindset with a hands-on approach to problem-solving. PREFERRED EXPERIENCE Advanced certifications such as CISSP, CISM, SABSA, or TOGAF are highly preferred. Experience working in or with financial services organizations is a strong plus. COMPENSATION & BENEFITS FNF, its affiliates, and subsidiaries carefully considers multiple factors to determine compensation, including a candidate's education, training, specialty, experience, and work location. The base salary (exempt) or hourly rate (non-exempt) is just one component of the total rewards package offered to our employees, including potential bonus or commission eligibility, insurance (medical/dental/vision/life/disability), matching 401(k) plan and matching employee stock purchase plan. EQUAL OPPORTUNITY POLICY FNF, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

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    IT Software Engineer

    Yusen Logistics | Jacksonville, FL 32216

    Overview: Salary Range: $61,568-$97,825 The Software Engineer is responsible for developing and managing systems that facilitate information exchange within the company’s infrastructure and with external trading partners. This includes system installation, configuration, maintenance, and support to ensure seamless data integration and operational efficiency. Responsibilities: Provide data and information systems support specifically for MultiValue databases. Plan, coordinate, and develop new software, hardware, networks, and applications alongside data integration initiatives. Offer technical expertise to identify projects that enhance customer and internal system integration strategies. Consult with users and customers to identify and improve inefficient processes. Develop reports to improve Service Level Agreement (SLA) visibility. Administer Universe/SQL databases in support of ERP systems. Support and enhance intranet and client web portals using .Net technologies. Follow sound Software Development Life Cycle (SDLC) processes to develop, test, and deliver application solutions. Collaborate effectively on cross-functional teams for organizational projects. Perform Electronic Data Interchange (EDI) mapping using third-party tools and develop custom alerts and reports using ODBC, SQL, and VB script. Qualifications: A Bachelor’s Degree or equivalent experience is required, with a preference for degrees in Computer Science or Software Engineering (BSCS/BSSE). At least 5 years of experience as a programmer/analyst, with proven work on data integration projects. Extensive knowledge in data processing, relational databases, Universe/Unidata/MV-db, SQL, Oracle, and Warehouse Management Systems. Technical proficiency with networking devices, web development, label generation, and end-user support. Strong background in the Transportation & Logistics industry. Proficiency with XML, X.12 EDI standards, SOAP, JSON, ASCII files, FTP, and ODBC. Experience in developing standards, procedures, and guidelines for technical and operational use. Over 5 years of experience with Universe and in integration solutions with Warehouse Management Systems. Ability to query and generate reports using SQL and Oracle. Strong research skills and adaptability to new technologies. Excellent communication skills, both verbal and written, with technical and business acumen. Strong interpersonal skills and ability to work as a team player. Flexibility in scheduling and ability to manage changing priorities with accuracy and self-initiative [4] [5] . Job-Specific Qualifications Results-oriented with the ability to thrive in fast-paced environments. Strong organizational and project management skills. Self-motivated with the ability to manage multiple tasks and meet deadlines. Flexibility to work independently and collaboratively. Capability to work directly with Taylored customers. Willingness to work outside normal business hours as part of a rotation supporting enterprise systems. Physical and Work Environment Requirements Ability to work under moderate to high stress, tight deadlines, and emergency situations. Must maintain confidentiality with access to sensitive and proprietary information. Position may require domestic travel and working closely with internal and external personnel, often involving confidential information. Subject to interruptions, multiple demands, and working outside regular business hours. The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required. Core Competencies Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Demonstrates ability to comply with YLA Core Competencies: Problem Solving & Decision Making, Accountability & Responsibility, Communication, Collaboration & Teamwork, and Customer Focus. Benefits Yusen offers a generous Employee Benefits Package including: Medical, Dental, and Vision beginning the 1st of the month following start date 401k with a company match Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more. Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources. About Yusen Logistics (Americas) Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice. www.yusen-logistics.com/ Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.

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    Salesforce Developer, Project-Senior Consultant, Technical Transformation

    Deloitte | Jacksonville, FL 32202

    Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Work You'll Do As a Project - Consultant, Technical Transformation on the project, you will: Develop and configure Salesforce platform features supporting the enlisted mission and special mission set workflows within a SAFe agile delivery structure Participate in sprint ceremonies and PI planning Deliver production-ready code in an IL4 Salesforce environment Contribute to a shared codebase across 8 feature teams serving 28,000 end users. The successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to provide clear guidance to others The Team Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise. Our Sales & Service offering designs and implements sales and service experiences, capabilities, and architectures required to bring customer strategies to life. The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals. Qualifications Required: Bachelor's degree in Computer Science, Information Systems, or related field. 5+ years of experience as a Salesforce Developer Salesforce, Salesforce.com APEX Development, Salesforce.com Flow, Salesforce.com, Lightning Components Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Must be a US Citizen U.S. with a Secret Clearance or Public Trust - Tier 2 or the ability to obtain and maintain one. Ability to travel 10-20%, on average, based on the work you do and the clients and industries/sectors you serve. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $125,000 to $155,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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    ConvergeCONSUMER, Senior Product Forward Deployed Engineer (pFDE)_Products & Platforms

    Deloitte | Jacksonville, FL 32202

    The Team ConvergeCONSUMER™ is a product-driven business that combines differentiated consumer insights with robust prediction and optimization capabilities to help consumer-focused businesses improve decision-making and deliver personalized experiences to drive growth, consumer loyalty, and profitability. We operate with the speed and agility of a startup within the world's largest professional services firm. We drive value for our clients by optimizing decisions and actions at a level of granularity only made possible with today's data and technology. ConvergeCONSUMER's suite of solutions helps consumer-facing businesses prosper in a world being re-shaped by convergence, where the lines between industries, competitors and collaborators, consumers and suppliers, and even human and artificial intelligence have blurred. Position Summary Are you a delivery-minded technologist who's just as comfortable in front of a client's executive team as you are leading a small team through a complex implementation? As a Senior Product Forward Deployed Engineer (pFDE) on ConvergeCONSUMER, you'll operate at the intersection of sales and delivery - building trust with senior client stakeholders, leading hands-on implementation teams, and feeding what you learn in the field back into our product roadmap. Recruiting for this role ends on 11/29/2026. Work you'll do As the Senior Product Forward Deployed Engineer (pFDE), you will: Own end-to-end delivery of ConvergeCONSUMER product implementations for enterprise clients, from kickoff through go-live Lead discovery and scoping conversations with client stakeholders to define engagement scope, timeline, and success criteria Lead small delivery teams - a mix of engineers and consultants - through the full lifecycle of a client implementation Serve as the primary client-facing point of contact during delivery, managing scope, timeline, and risk, and escalating issues before they threaten outcomes Partner with sales and account teams to identify opportunities to expand existing engagements or open new ones Present product capabilities and live demos to VP- and C-suite client stakeholders Translate client feedback and product gaps into structured input for product management teams, distinguishing one-off delivery needs from core product enhancements Develop reusable delivery playbooks, demo assets, and implementation patterns that accelerate future engagements Coach and unblock junior FDEs and consultants on the team, sharing delivery and client-management best practices The successful candidate would possess these skills: Comfortable operating autonomously across both sales-support and hands-on delivery work without close oversight Strong executive presence, with the ability to build credibility quickly with senior client stakeholders Natural people leader, comfortable guiding and unblocking a small team under deadline pressure Skilled at translating between technical delivery realities and business or product priorities Proactive communicator who surfaces risk and feedback early rather than waiting to be asked Resourceful and outcomes-oriented, comfortable navigating ambiguous or evolving client environments Genuine curiosity about the consumer industry and how our products create value for clients Qualifications Required: Bachelor's degree in Business, Engineering, Computer Science, or a related field, or equivalent practical experience. 8+ years of experience in client-facing technology consulting, professional services, or product delivery roles Demonstrated experience leading small delivery teams and managing client engagements from scoping through go-live Ability to travel 20-25%, on average, based on the work you do and the clients and industries/sectors you serve. Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Preferred: Experience delivering technology engagements within the consumer, retail, or transportation/hospitality sectors Experience contributing to business development activities such as client pitches, proposals, or product demonstrations The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $134,500-$265,100. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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    Clinical Informatics Support Analyst, Clinical Informatics team, Full Time, Baptist Medical Center

    Baptist Health | Jacksonville, FL 32207

    About Baptist Health Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. Clinical Informatics Support Analyst, Clinical Informatics team, Full Time, Baptist Medical Center The Clinical Informatics Support Analyst provides technical and user support for clinical information systems to ensure optimal performance and user satisfaction. Responsibilities include troubleshooting system issues, training healthcare staff, and collaborating with IT teams to implement updates and enhancements. The ideal candidate combines healthcare knowledge with IT expertise to bridge the gap between clinical needs and technological solutions. Strong communication skills, problem-solving abilities, and familiarity with electronic health records (EHR) systems are essential for success in this role For more than 25 years, health care consumers have named Baptist Health the "most preferred healthcare provider" in the region. At Baptist Health, we are proud to be local, providing multigenerational care to our community. We are the hospital Jacksonville trusts most. Our employees can take pride in their Baptist badge, knowing the impact they make on their friends, family, and neighbors. Baptist was recently recognized by Forbes magazine as one of America's top employers for diversity. Baptist Health offers competitive pay & comprehensive benefits packages as well as opportunities for professional growth & advancement. At Baptist Health, we provide an exceptional employment experience where team members can bring their authentic selves and belong to a larger purpose together. By fostering connections with our team members and our community, we offer a fulfilling and personal career. As an Clinical Informatics Support Analyst, you will be responsible for: Responsible for supporting end users of all levels across Baptist Health including ambulatory practices, hospitals, free-standing emergency rooms as well as our key affiliate partners. They will be responsible for ensuring that end-users have high levels of system proficiency, and understanding of system workflow that will ensure the proper, effective, safe, and efficient use of clinical information systems and equipment. They will be responsible for providing training, education, and support which fosters best practice process standardization with the ambulatory/hospital providers and staff. The team continuously monitors EHR adoption to track performance related to patient safety, regulatory, and financial goals. Onsite and remote user assistance with system navigation, troubleshooting of clinical application software, issue escalation, and just-in-time training needs. On Call Requirements to multiple ambulatory clinics (including Metro and other facilities) Provide technical and functional support for clinical information systems, ensuring minimal disruption to end-users. Educate healthcare staff on system functionalities, promoting efficient use of clinical tools and workflows. Monitor and maintain the accuracy and consistency of clinical data within information systems. Collaborate with clinical teams to identify opportunities to improve workflows and align systems with user needs. Act as a liaison between clinical teams and IT, escalating and resolving system-related issues promptly. Participate in testing, implementation, and evaluation of software updates and new clinical applications Experince Required 3-5 Years Healthcare Experience Required 1-2 years EPIC Experience Required System Support and Troubleshooting experience preferred User Training and Guidance experience preferred Data Integrity and Quality Assurance experience preferred Workflow Analysis and Optimization experience preferred Issue Escalation and Resolution experience preferred Issue Escalation and Resolution experience preferred Education/Degree Required: Related Degree High School Diploma Or Degree Preferred: Bachelor of Arts/Science (BA/BS) The Clinical Informatics Support Analyst opportunity will be located at the Baptist Jacksonville Downtown. If you are interested in this Full-Time opportunity please apply now! Primary Location: Downtown - Main Building 800 Prudential Dr Jacksonville, FL 32207 United States of America

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    Retail Field Operations Inspector

    NIM Research Corporation | Jacksonville, FL

    Perfect position for the person who wants. . . A flexible work schedule An opportunity to work independently outside of an office environment An opportunity to travel If this interests you, continue reading. We are seeking motivated, professional, full-time Retail Field Inspectors. In this role, you will be responsible for completing extensive questionnaires regarding the condition of convenience retail facilities and management's compliance with company standards. All aspects of the location are measured from the physical condition of the property to food safety to customer service. Inspectors introduce themselves to store managers upon arrival and review the survey results with retail associates and managers. The Inspector's ability to build and maintain strong relationships with store personnel are essential to achieve the goals of this program. Our Field Inspectors travel the country to provide our clients with the information needed to make effective decisions in managing their businesses. Work schedules and coverage areas are individually planned for each Inspector to ensure that both the individual Inspector and clients' needs are met. Our client locations are spread out from coast to coast. Applicants must be able to travel continuously from 14 days to 3 weeks in a month as the duration of work varies by geographic location. ESSENTIAL FUNCTIONS: Completion of reports on location Review of survey results with store management Strict adherence to deadlines Daily transmission of completed reports Daily communication with Project Director QUALIFICATIONS: Independent, self-motivated and organized Detail-oriented with ability to multi-task Effective communicator with capability to positively interact with retail store management and retail associates Relationship-building skills Goal-oriented with drive to consistently meet or exceed program objectives Experienced in using hand held device and digital camera and able to upload images Basic proficiency with Windows computers such as sending and receiving email, attaching files to email, downloading files, creating folders and sorting spreadsheets Professional demeanor and appearance in representing New Image Marketing Resourceful in working with maps to create efficient routes At ease driving and capable of locating clients' locations in all areas of the US, including rural and major metro areas. Capable of traveling 14 days to 3 weeks in a month Motivated to complete project guideline review and assessment for chosen project(s) Physical Requirements: The physical demands described here are representative of those that must be met by a Field Auditor to successfully perform the essential functions of this assignment. While performing the duties of this assignment, the Field Auditor is frequently required to operate a computer using both hands; stand and /or walk for up to 8 hours in a retail environment; sit; reach with hands and arms; read, talk and hear; count and perform basic arithmetic functions. Technical Requirements: Access to a computer, preferably a laptop Core computer skills including internet browser navigation, email and MS Excel Complete guideline reviews for chosen project(s). The guideline review and assessment takes approximately 3 to 5 days and is paid. About Our Company: New Image Marketing Research Corporation is a market research company that provides comprehensive and accurate intelligence to retail organizations nationwide. Since 1989, we have provided comprehensive and effective programs for quality assurance, franchise compliance, pricing strategies, market analytics, demographics, mapping, employee engagement surveys, rewards/incentives fulfillment, consulting and a variety of other valuable services to diverse industries including retail, food service, petroleum, convenience and telecommunications. Job Type: Full-time Pay: $50,000.00 - $65,000.00 per year Willingness to travel: * 100% (Required) Work Location: On the road

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    TECHNO FUNCTIONAL CONSULTANT L1

    Wipro | Jacksonville, FL

    Job Title: TECHNO FUNCTIONAL CONSULTANT L1 City: Jacksonville State/Province: Florida Posting Start Date: 10/28/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. The individual will work in Production Support within the Global Wealth and Investment Management line of business, focused on advisory and framework applications. Key Responsibilities: Provide production support services, including incident management for single-user issues, branch outages, and infrastructure triage. Coordinate with Problem Management teams for issue resolution and root cause analysis. Continuously build and maintain application and operational knowledge. Identify and implement process improvements, including runbooks, monitoring, and alerting enhancements. Partner with cross-functional teams to address process gaps, technology gaps, and stability concerns. Ensure timely communication and status updates to stakeholders, including senior leadership. Be accountable for the restoration and resolution of all production application issues within agreed timelines. Mandatory Skills: Unix - Implementation and Maintenance . Experience: 5-8 Years . The expected compensation for this role ranges from $60,000 to $135,000 . Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options. Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law. Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

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    Associate Application Reporting and Analytics Specialist

    Nemours Children's Health | Jacksonville, FL

    Nemours is seeking an Associate Application Reporting and Analytics Specialist to join our Nemours Children's Health team in either Jacksonville, Florida, Orlando, Florida or Wilmington, Delaware. The primary responsibility of the Associate Application Reporting and Analytics Specialist is to assist business process owners and customers to deploy out-of-the-box, readily available analytics solutions or develop custom analytics solutions using standard application toolsets as required to support core business processes including Finance and Clinical staff. Assists with the design and generates ad-hoc reports or data visualizations using Oracle Business Intelligence Enterprise Edition (OBIEE), Application Transactional Business Intelligence (OTBI), Financial Reporting Studio (FRS) or Fusion Analytics Warehouse (FAW) or Epic Radar, Reporting Workbench, SlicerDicer, SQL Metrics, and Clarity or Caboodle reporting. Assists with managing the application analytics toolsets and developed assets, ensuring data integrity, security, and accessibility. Contributes and expands entity relationship and data dictionary documentation for product development and analysis use. Collaborate with business process owners and customers to understand data requirements and reporting needs for various projects. Interface with business process owners to define, document and deliver functional requirements via analytics dashboards and reports to internal and external customers, ensuring these meet documented user requirements. Address customer inquiries and provide data-driven insights to support their understanding of the results. Collaborate with other technical and functional teams to establish data quality and data security procedures for analytics and to align reporting processes with project goals, timelines, and business strategies. Identify improvement opportunities within the system, including how users can best utilize the product to meet their analytics needs, optimizing data reporting capabilities, and enhancing the user experience. Contribute to the evaluation of current and new functionality to determine analytics related requirements and develop an action plan to correct deficiencies. Support, analyze, diagnose, and troubleshoot analytics & reporting issues to identify root causes and implement corrective and preventative actions accordingly. Help design and execute test plans and test cases for integration and user acceptance of analytics solutions, following through to validation of corrective actions. Job Requirements Associate's Degree required. Minimum of six (6) months to one (1) year experience required. Oracle certification in OTBI, BI Publisher, Fusion Analytics, or another similar platform or Epic Cogito certification is preferred. Prefer SQL skills for reporting and data model creation. #LI-EP1

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    Practice Growth Specialist

    Delfina | Jacksonville, FL

    Objective: Support sales, marketing, and growth initiatives through data analysis, market research, prospecting, and other key activities. About Us: Delfina provides a leading pregnancy care data platform to improve maternal and child health outcomes‍. About You: As a Delfina Practice Growth Specialist, you will be the face of our program within our partner OB/GYN practices in specified geographies within Florida. You’ll meet expectant mothers in the waiting room or during their visit to educate them about Delfina’s program, answer questions, and guide them through a simple digital enrollment process. This is a highly patient-facing role that combines compassion, communication, and attention to detail. You’ll work closely with clinic staff and Delfina’s implementation team to ensure a seamless experience for patients and providers. You'll additionally enable new practice partner opportunities. Responsibilities: Engage with patients onsite at OB/GYN partner clinics to introduce the Delfina program and assist with enrollment. Educate patients about the benefits of continuous support through Delfina’s platform, using clear and empathetic communication. Guide patients through secure enrollment, ensuring accurate data entry and patient consent in compliance with HIPAA. Collaborate with clinic staff (front desk, nurses, and providers) to integrate Delfina enrollment smoothly into patient flow. Document daily activity, including number of patients approached, enrollments completed, and feedback received. Relay insights from the field to Delfina’s growth and implementation teams to improve messaging and workflow. Champion the patient experience — build trust, answer questions, and represent Delfina’s mission with professionalism and empathy. Qualifications: Experience in healthcare or patient-facing roles, such as medical assistant, patient navigator, community health worker, or customer service in a clinical setting. Excellent communication and interpersonal skills — you’re warm, approachable, and confident engaging patients and clinic staff. Organizational strength and reliability — you can manage multiple conversations and maintain accurate records. Comfort with technology, including tablets, mobile apps, and HIPAA-compliant digital forms. Empathy and cultural sensitivity — ability to connect with patients of diverse backgrounds. Preferred: Experience in maternal health, OB/GYN clinics, or women’s health programs. Preferred: Bilingual (English/Spanish) We value that everyone at Delfina brings a unique background and perspective. Prospective applicants are encouraged to apply even if they do not meet 100% of the listed qualifications and are encouraged to use their resume and other application materials to demonstrate how their skills meet, or are equivalent to, the listed qualifications. Delfina provides equal opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy or family status, national origin, age, veteran or disability status. Note that Delfina does not currently sponsor or facilitate any U.S. work authorization for this position. All applicants must have unrestricted and independent authorization to work at Delfina.

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    Analyst, Order Management

    Tapestry | Jacksonville, FL

    We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible. At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach and Kate Spade New York – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. Job Title: Analyst, Order Management Shift: Day Shift (Mon - Thurs, 6:00am - 4:30pm) Location: On-Site, Jacksonville Fulfillment Center Primary Purpose: The Analyst, Order Management, is responsible for managing the order waves within our Jacksonville Fulfillment center and will play a vital role in planning, coordinating, and monitoring the efficient processing of orders within the facility. The successful individual will leverage their proficiency to... Collaborates with the fulfillment operations management team to plan and schedule order waves based on factors such as order volume, product availability, staffing levels, and operational capacity. Determine the appropriate timing and size of each wave to ensure efficient order processing. Analyze capacity and manage orders from retail and direct to consumer. Monitor the progress of each order wave and ensures that the workflow remains on track. Responsible for allocating individual orders to fulfillment associates or specific zones within the warehouse. They consider factors such as order priority, product characteristics, and available resources to assign orders to the appropriate personnel or areas for fulfillment. Collaborate with department supervisors and associates to address any bottlenecks, resolve issues, and optimize productivity – up to and including reallocating resources, adjusting workloads, and providing guidance to the team. Enter and update order wave-related data into the Warehouse Management System (WMS) or other relevant software – up to and including recording wave start and end times, updating order statuses, and maintaining accurate inventory levels to ensure real-time visibility of order wave progress. Performs audits during and after the order wave process to ensure that orders are picked, packed, and shipped accurately and in accordance with established standards Extract and analyze operational metrics from the Warehouse Management System (WMS) database using SQL querying skills. Monitor key performance indicators related to waving, task completion, replenishment activities, and daily workflow. Support inventory optimization and slotting initiatives by conducting data analysis on stock keeping unit (SKU) velocity and turnover rates. Pull relevant metrics from warehouse management and inventory systems through SQL queries. Provide data-driven insights and support for implementing lean inventory slotting strategies as required Leverage application programming interfaces (APIs) to interface with the Warehouse Management System (WMS) and make programmatic changes as needed. Responsibilities include updating task priorities, updating and making changes to pick ticket headers, and cancelling orders without available inventory through API calls and integration Maintain regular communication with Customer Support teams and other cross-functional groups to provide timely status updates on orders. Collaborate to resolve issues and ensure customer needs are met. The accomplished individual will possess... Bachelor’s degree in supply chain, analytics or related field preferred More than one year of experience in a customer service or related warehouse function. Intermediate Excel skills. Strong decision-making, problem solving, communication and follow up skills. Experience with WMS systems An outstanding professional will have… Bachelor’s degree in supply chain, analytics or related field Advanced Excel + analytical experience Experience with WMS reporting Experience with SQL and APIs Experience with WMS systems Three or more years of support roles within Logistics, Distribution or related warehouse functions Our Competencies for All Employees Courage : Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus : Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results : Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly : Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others : Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams : Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264. Visit Tapestry, Inc . Base Pay Range $58,000.00-$63,000.00 Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.

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    IT Service Manager

    Hueman People Solutions | Jacksonville, FL 32224

    CORE RESPONSIBILITIES Under the stewardship of the IT Director, the IT Service Manager will provide day-to-day operational oversight of all aspects of the IT service and support system (including user accounts, computer system and software installation, repair and maintenance and network connectivity for users). Please note: This is a hybrid position based in Jacksonville, FL. ESSENTIAL DUTIES AND RESPONSIBILTIES · In accordance with ITIL service, change, process and project management principles, actively manage and oversee all aspects of the IT Support operation including ensuring that departmental support imperatives are met, and that IT support personnel have the skills, resources and encouragement to effectively and efficiently serve users · Oversee and quarterback the ITSM (ticketing) system to ensure issues are resolved in a timely manner, and that recurring issues are addressed permanently · Supervise IT Support staff in effectively and efficiently fulfilling their duties · Manage regular and regional support schedule to ensure appropriate support coverage for the organization · Maintain up-to-date maintenance and asset records for all accounts, assets, endpoints, resources, equipment and devices · Provide timely feedback and support/maintenance metrics to IT Director on a routine basis for reporting and process improvement · Assist IT Director with system administration tasks, projects and processes, and server/cloud infrastructure maintenance/support as necessary · Prepare effective and professional training and technical documentation for system users · Coordinate training and orientation for new technology users and help them become proficient with equipment, applications, services and policies · Respond to support requests in a timely and effective manner; maintain defined support response times · Set up and administer local user and cloud service accounts (MS Entra ID) · Support and administer all cloud and managed services, including Zoom and UCaaS Platforms · Set up domain client computers and devices, and peripheral assets for deployment · Troubleshoot and repair hardware (desktops, laptops, phones, mobile devices, imaging devices, printers) as necessary · Support all information system usage and security policies and practices (Hueman is an ISO 27001 Certified environment) · Support the organization's cyber-security programs, training and initiatives · Always represent the IT Department and the organization in a responsive and professional manner · Perform other duties as assigned PREFERRED SKILLS AND EXPERIENCE A working understanding of the following: · Desktop and laptop computer hardware (maintenance, repair and troubleshooting) · At least 3 years in an IT Service Leadership role · At least 3 years MS365/Entra ID admin experience · IP voice systems and devices; Meeting tech like Zoom Rooms, Teams. etc. · Mobile devices (smartphones and tablets) management, maintenance, repair, security and troubleshooting · Network printers and imaging devices, basic wired and wireless networking · Mobile, IOT and cloud technologies · Emerging AI Technologies like MS Copilot, ChatGPT, Claude, etc. · MS Windows and Office, MS Outlook/Exchange Online, SharePoint, Cloud Service, Entra ID user and computer and account management. · SharePoint and OneDrive access and permissions administration · Excellent customer service, communication, organizational, supervisory and team-building skills · Excellent attention to detail in terms of follow-through, processes and documentation · Ability to work independently, solve complex problems, and coordinate resources to meet the needs of the organization's technology users · Capacity for learning new things and keeping up to date in a dynamic, fast-paced environment · Ability to lift computers and related equipment up to 50 pounds · Ability to travel between service locations as needed · IT Service Management (ITIL Foundation certification - preferred) About Hueman Hueman People Solutions is a globally and nationally recognized provider of talent solutions. Through a combination of experience, vision, expertise & passion, we deliver amazing outcomes and create great employment experiences. Hueman People Solutions is an ISO 27001 certified and governed environment. Compensation and Benefits The salary range for this position is $80,000-$90,000 depending on experience. Benefits include: · Paid time off · Health, dental, vision, and life insurance · Traditional and Roth 401(k) options with company match · Learning and development opportunities · Leadership development opportunities · Community service events · Wellness and mental health support · A collaborative work environment that emphasizes togetherness, diversity, and teamwork Equal Opportunity Employer Applicants requiring a reasonable accommodation to participate in the hiring process may contact [email protected]. Hueman is an Equal Opportunity Employer. We are committed to increasing workforce diversity, fostering inclusive environments, and sustaining those efforts through equitable practices not only across our own businesses but across our partners' as well. Hueman provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law. This mission is guided by our core values of excellence, trust, change, service, and teamwork.

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