Back to Jobs Board

Technology Services Jobs

Search by

424 Jobs

257–272 of 424

Dispatcher/Public Safety Analyst

Protective Enterprises Public Safety | Jacksonville, FL 32254

*Job Overview* Join our dynamic Public Safety team as a Dispatcher/Public Safety Analyst, where your quick thinking and exceptional communication skills will be vital in coordinating emergency responses and ensuring community safety. In this energetic role, you will serve as the central point of contact for law enforcement, emergency medical services, fire departments, and the public. Your expertise in emergency communication systems, GPS technology, and law enforcement procedures will help facilitate swift, accurate responses to incidents. This paid position offers an exciting opportunity to make a tangible difference in public safety operations while honing your technical and analytical skills. *Responsibilities* * Receive and prioritize incoming calls from the public, first responders, and other agencies using multi-line phone systems and telephony equipment. * Utilize Computer-Aided Dispatch (CAD) software to log incidents accurately and efficiently, ensuring all data entry is precise and timely. * Coordinate emergency response efforts by dispatching police, fire, EMS, or other relevant units based on established police dispatch procedures and emergency medical dispatch protocols. * Provide critical phone triage by assessing caller needs, offering first aid or CPR instructions when appropriate, and guiding responders during emergencies. * Maintain clear communication through radio communication systems with law enforcement officers, emergency personnel, and other stakeholders to facilitate effective incident management. * Conduct analysis of incident data to identify patterns or areas for improvement in response times or resource allocation. * Manage conflict situations with professionalism using negotiation and conflict management skills while maintaining calmness under pressure. * Document all interactions thoroughly through transcription and detailed reporting to ensure compliance with policies and procedures. *Requirements*. * Strong customer service orientation combined with excellent communication skills—both verbal and written—and phone etiquette. * Ability to handle high-pressure situations with professionalism while managing multi-line phone systems efficiently. * Technical proficiency in telephony systems, data entry, transcription, typing speed, and familiarity with radio communication equipment. * Demonstrated analysis skills with attention to detail for incident documentation and reporting. * Experience working with law enforcement agencies or emergency services is highly desirable. This role is ideal for motivated individuals eager to contribute to public safety through effective communication and swift action. We are committed to supporting your professional growth while providing a rewarding environment where your skills can truly shine! Pay: $14.00 - $15.00 per hour Benefits: * Dental insurance * Health insurance Work Location: In person

Apply on Indeed

Tech Strategy and Planning Lead

Deloitte | Jacksonville, FL 32202

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Tech Strategy and Planning Lead, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals. Work you'll do/Responsibilities Align business priorities with technology capacity by representing business requirements, coordinating effort estimation and sizing, and translating priorities into actionable delivery plans. Monitor execution against delivery plans and drive timely replanning as priorities, timelines, dependencies, or resource constraints evolve. Define and communicate enterprise technology strategies and multi-year roadmaps aligned with business objectives, regulatory requirements, and market trends. Evaluate emerging technologies-including AI, GenAI, cloud, and data platforms-through market scans, build-versus-buy analyses, and proof-of-concept evaluations. Develop data-driven business cases and investment recommendations that assess TCO, ROI, risk trade-offs, and technology portfolio priorities. Engage and influence C-suite and cross-functional stakeholders by translating complex technology considerations into clear strategic narratives and actionable recommendations. Lead technology portfolio planning, initiative prioritization, resource alignment, governance frameworks, program pipelines, and performance tracking. Coordinate architecture, engineering, data, and business teams to execute technology strategies with defined milestones, success metrics, and delivery objectives. The Team Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation. AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Engineering as a Service provides complete design, implementation, and technology operations, leveraging our core engineering expertise. We transform engineering teams, modernize technology, and deliver complex programs with a product engineering approach. Our flexible delivery models-traditional teams, pools, or pods-are tailored to each client's needs, offering engineering-led advisory, implementation, and operational capabilities to accelerate innovation. Qualifications Required 4+ years of experience in technology strategy, enterprise architecture, or IT management consulting within financial services or capital markets. Experience translating business goals into technical deliverables, coordinating estimation and sizing exercises, and managing replanning as priorities and project conditions change. Experience developing enterprise technology roadmaps and target-state architectures through capability assessments, scenario planning, and investment sequencing. Experience developing business cases, TCO models, and ROI frameworks to support executive technology investment decisions. Proven ability to engage senior executives and communicate complex technology trade-offs through compelling presentations, strategic memos, and clear recommendations. Experience with technology portfolio governance, program performance management, and emerging technology evaluation, including GenAI, LLM platforms, and cloud-native architectures. Preferred FSI Domain Expertise: Experience delivering technology strategy engagements exclusively within the Financial Services and Insurance (FSI) sectors, specifically across Capital Markets, Risk & Compliance, Digital Banking, or Regulatory Transformation domains. Cloud & Data Platform Strategy: Familiarity with major cloud platforms (Amazon Web Services [AWS], Microsoft Azure, Google Cloud Platform [GCP]) and modern data technologies (e.g., Databricks, Snowflake, AI/ML platforms) sufficient to evaluate architectural options and guide strategic investments. Agile & Transformation Delivery: Experience leading technology transformation programs using Agile, the Scaled Agile Framework (SAFe), or hybrid delivery methodologies, including operating model design and change management planning. Professional (PMP), SAFe Agilist, or equivalent strategy and architecture qualifications are strongly valued.

Apply on Indeed

Associate, Risk and Compliance Services – Confidentiality & Privacy Technology Assessment

Deloitte | Jacksonville, FL 32202

Confidentiality & Privacy (C&P) is seeking an Associate to support the strategic priorities and mitigation of confidentiality and privacy risks across the Deloitte US Firms. The successful candidate will be expected to have experience risk assessing technologies for confidentiality and privacy risks. In this role, in addition to completing risk assessments, they will be expected to provide impactful contributions to privacy operations and compliance activities. Recruiting for this role ends on 09/30/2026. Work you'll do As an Associate , Risk Compliance (Confidentiality & Privacy) on the Confidentiality & Privacy - Technology Assessment team, you will be responsible for: Conducting confidentiality and privacy impact assessments for technologies by evaluating system controls against established criteria, identifying gaps, documenting findings, and monitoring remediation activities. Collaborating with other risk and IT professionals throughout the system development lifecycle to support privacy and data protection compliance. Maintaining communications with business and Enterprise Solutions stakeholders on confidentiality and privacy matters, including risk identification and issue escalation. Supporting projects, analyses, and leadership reporting that strengthen the US Firms' privacy and confidentiality preparedness. A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to provide clear guidance to others The team US Confidentiality & Privacy is a highly collaborative team, serving as a trusted advisor to the US Firms Businesses and Enterprise Solutions. C&P's strategic priorities include: Advising and consulting on confidentiality and privacy risks Monitoring and facilitating compliance with regulatory and legal obligations Helping to secure Confidential Information and preventing data loss Assisting in the response and management of confidentiality and privacy incidents and insider violations Enabling innovative technology to be safely and quickly deployed in support of market opportunities Qualifications Required: Bachelor's degree and 1+ years of experience in confidentiality, privacy, technology risk, compliance, or risk management Experience conducting privacy, confidentiality, or technology risk assessments for systems, tools, or processes Experience evaluating system controls, identifying gaps, documenting findings, and tracking remediation activities Experience preparing analyses, summaries, reports, or presentations for leadership Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve. Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Preferred: Certified International Privacy Professional/United States (CIPP/US), Certified Information Privacy Manager (CIPM), or Certified Information Privacy Technologist (CIPT) certification Experience with Microsoft 365 applications, including SharePoint, Teams, and OneDrive Experience in professional services, risk management, client service, or consulting Experience producing management reports, presentations, or other leadership-ready deliverables The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $51,900 to $95,500. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #EA_ExpHire,EA_RBP_ExpHire

Apply on Indeed

New Ventures Technology & Innovation | Strategy & Transformation Team | L55 Strategy and Transformation Manager

Deloitte | Jacksonville, FL 32202

New Ventures Technology & Innovation - Strategy & Transformation Team - Strategy and Transformation Manager The Strategy & Transformation Manager sits at the center of NVTI's strategic priorities - partnering with the Strategy & Transformation Leader and NVTI Leadership Team to shape and execute the NVTI's highest-priority programs. This role will work across a portfolio of firm-level initiatives that touch technology, alliances, start-ups, innovation ecosystem and more - turning ambiguity into clear, executable strategy leaders can act on. It's a role built for someone with organizational knowledge and a bias for action - who thrives under tight deadlines, has the ability to make connections across initiatives, bringing sharp analytical and project management discipline. Estimated Date of Closure October 3, 2026 Work you'll do Portfolio management: Establish programs with clear plans, owners, decision points, and operating rhythms - with execution risks and dependencies surfaced early and practical mitigation paths in motion Track progress across concurrent NVTI workstreams - priorities, dependencies, owners, and decision points - and escalate execution risks with practical mitigation options Develop reusable templates, trackers, and decision-support tools that improve speed and consistency, leveraging AI and other technology systematically Cross-functional alignment: Coordinate across businesses, enabling functions, and Global to build alignment on shared priorities, translating input into clear next steps and decision pathways Build deeper knowledge of each of the projects, governance and stakeholder perspectives Support defined workstreams and also independently managing selected initiatives, broadening stakeholder relationships Executive engagement & events: Develop decision-ready materials (briefings, status updates, recommendations) for senior leaders and executives, synthesizing complex topics into clear narratives Orchestrate stakeholder meetings, working sessions and cross-functional engagements that are well-prepared and productive, translating into actionable next steps and greater transparency, pace, and discipline across matrixed teams The successful candidate would possess these skills Ability to lead projects independently and collaborate as part of a multi-disciplinary team Ability to manage and prioritize multiple tasks in a fast-paced, dynamic environment Meticulous attention to detail and quality of work product Effective written and verbal communication skills Strong interpersonal skills and professional demeanor The team New Ventures, Technology, and Innovation (NVTI) is a unique team in Enterprise Solutions focused on rapidly identifying, shaping, experimenting with, and incubating new business opportunities that leverage leading-edge technologies. The team focuses on the impact that strategy, innovation, and technology advances are having on Deloitte's marketplace offerings and internal operations - helping clients and the firm stay ahead of change and turn complexity and disruption into lasting value. Qualifications Required Experience: Bachelor's degree 6+ years of relevant experience in management consulting, strategy and transformation, business operations, portfolio management, program management, or a related business-focused discipline Preferred Experience: Prior experience working independently to translate strategic direction into organized execution - prioritizing competing demands, synthesizing complex business topics, preparing executive level materials, identifying execution risks, and driving workstreams through completion Prior experience working with cross-functional initiatives, particularly within a large, complex, or matrixed organization Practical understanding of GenAI tools and their application to business operations, including the ability to identify high-value use cases and translate them into scalable workflows and process improvements Wage Disclosure The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $118,700 to $243,700. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Apply on Indeed

Adobe Experience Platform

Deloitte | Jacksonville, FL 32202

As an Adobe Experience Platform (AEP), you will help clients design and implement scalable data solutions that power personalized customer experiences. In this role, you will bring together customer data architecture, platform configuration, integration, and governance to support activation across digital channels. You will work across business and technical teams to translate requirements into practical, high-quality solutions that drive customer and commercial outcomes. Recruiting for this role ends on September 30, 2026 Work you'll do Advertising, Marketing & Commerce team, you will be responsible for: Designing enterprise-level AEP data architectures and defining Experience Data Model (XDM) schemas to unify customer data for activation and analysis Configuring and optimizing AEP capabilities, including Real-Time Customer Data Platform (RT-CDP), Customer Journey Analytics (CJA), and Journey Optimizer (AJO) Building batch and streaming data ingestion pipelines using Data Prep, connectors, application programming interfaces (APIs), and cloud data platforms to support audience activation and campaign execution Developing identity resolution, profile unification, and governance approaches, including namespaces, merge policies, schema validation, and privacy controls Leading integration and solution delivery across Adobe Experience Cloud, third-party systems, and client stakeholder groups during implementation, technical design, and pre-sales activities A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to provide clear guidance to others The team Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey - AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Qualifications Required: 4+ years implementing Adobe Experience Platform (AEP) and Real-Time Customer Data Platform (RT-CDP) 2+ years with AEP Web Software Development Kit (SDK), Mobile SDK, datastreams, Edge Network, event forwarding, and instrumentation design 2+ years implementing consent management, data usage labels and policies, access controls, deletion workflows, hygiene workflows, and audit controls 5+ years in customer data, marketing technology, or data engineering with application programming interface (API)-first configuration, Git, continuous integration/continuous deployment (CI/CD), environment promotion, automated validation, production monitoring, and runbooks 5+ years with relational and non-relational databases and extract, transform, load (ETL) tools and methodologies, plus 3+ years designing customer datasets and data models across customer relationship management (CRM), call center, marketing, offline, or point-of-sale data sources Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve. Limited immigration sponsorship may be available. Preferred: Experience with emerging AEP artificial intelligence capabilities, including RT-CDP Collaboration, CX AI/Agent Orchestrator, AEP AI Assistant, and Journey Optimizer Experimentation Experience with cloud data platforms, including Snowflake, Databricks, Microsoft Azure, Amazon Web Services, or Google Cloud Platform Experience with digital marketing analytics Programming experience in Python, Java, or Bash Experience integrating marketing technology, advertising technology, and data integration tools, including Adobe, Salesforce, Oracle, Google, MuleSoft, Dell Boomi, Segment, Tealium, or custom APIs Bachelor's degree in Computer Science, Information Systems, Data Science, or a technical field The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $107,600 - $198,400. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US #AMC_US

Apply on Indeed

Security Architecture & Engineering Leader

Deloitte | Jacksonville, FL 32202

Serves as the senior subject matter expert and technical leader for Cybersecurity Architecture & Engineering within DT-US, directing the firm's security capabilities across Artificial Intelligence, Microsegmentation, Infrastructure & Cloud Security, Zero Trust Network Access, and Strategy & Governance. The Director sets technical direction for these capabilities and partners with the Deloitte Global security team to evaluate, implement, and continually mature the solutions that reduce risk to client and firm data while strengthening the resilience and adaptability of the network and cloud environment. The position is the primary advisor to DT-US leadership on architecture and engineering strategy within these domains and represents the firm in working groups focused on improving cybersecurity standards, policies, and hardening practices. Provides work leadership to engineering and architecture staff; leads projects including participants from other countries in cross border operations. Recruiting for this role ends on 9/26/2026 Work you'll do Oversee the design, development, and implementation of common security architecture and engineering processes and standards across Deloitte US entities and serve as subject matter expert on security requirements and compliance requirements. Directs microsegmentation architecture and strategy, segmenting application environments into isolated security zones with granular access policies to contain breaches at the point of entry and prevent lateral spread of ransomware. Provides security expertise and oversight to assess, implement, and evaluate infrastructure and cloud security solutions, including CNAPP, CWPP, and CSPM capabilities, to strengthen network resilience and adaptability; oversees security assessments and reviews of infrastructure and cloud policy enforcement changes for security impact. Directs the strategy for secure application access for employees, contractors, and clients by enforcing strong identity verification, removing implicit trust, and limiting lateral movement; oversee product evaluations, proof-of-concept testing, and access policy design for Zero Trust Network Access solutions. Serves as the firm's subject matter expert for strategic initiatives such as Zero Trust, DevSecOps, and AI security; represents the firm in working groups focused on improving cybersecurity standards, policies, and hardening practices. Provides input into the annual strategic planning and budget processes and identifies cost effective operations in a manner consistent with the strategic and budgetary requirements. Serves as a professional mentor for assigned staff regarding all professional development processes and builds strong relationships with and leads teams and individuals without direct reporting relationships. Works independently without supervision and leads teams to develop formal courses of action and recommendations for leadership, exercising decision-making authority on security architecture and engineering matters as necessary. Performs other job-related duties as assigned. The successful candidate would possess these skills Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to mentor and provide clear guidance to others The team Deloitte Technology US (DT - US) helps power Deloitte's success, which serves many of the world's largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence. The ~3,000 professionals in DT - US deliver services including: Cyber Security Technology Support Technology & Infrastructure Applications Relationship Management Strategy & Communications Project Management Financials Cyber Security Cyber Security vigilantly protects Deloitte and client data. The team leads a strategic cyber risk program that adapts to a rapidly changing threat landscape, changes in business strategies, risks, and vulnerabilities. Using situational awareness, threat intelligence, and building a security culture across the organization, the team helps to protect the Deloitte brand. Areas of focus include: Risk & Compliance Identity & Access Management Data Protection Cyber Design Incident Response Security Architecture Business Partnership Qualifications Required: Bachelor's degree or equivalent in Computer Science, Computer Engineering, Business Administration. Minimum 12 years of experience in security architecture, network/cloud security engineering, or IT governance. Must have proficiency in security architectures, tools, and processes across network, cloud, and Zero Trust environments. Minimum 5 years of managing a combination of individual contributors and managers. Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve Preferred: Experience designing and implementing microsegmentation solutions (e.g., Illumio Core, CloudSecure) to isolate workloads and contain lateral movement. Experience assessing and implementing infrastructure and cloud security solutions, including CNAPP, CWPP, and CSPM tools (e.g., Palo Alto Cortex/Prisma Cloud, Panorama, Strata Cloud Manager, or Infoblox Threat Defense). Experience designing and deploying Zero Trust Network Access solutions that enforce identity verification and reduce attack surface (e.g., Palo Alto Prisma Access Browser, Secure Agentless Access, or Akamai Enterprise Application Access). Ability to quickly analyze large amounts of information and formulate action plans based on that analysis. Working knowledge of DevSecOps and AI security practices (e.g., Palo Alto Prisma AIRS, Koi, PortKey) and their application to enterprise security strategy. Experience analyzing network and workload traffic data to establish baseline access policies and identify anomalous communication patterns. CISSP Wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $151,400 to $311,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. EA_ExpHire ES - US - 000108

Apply on Indeed

AI and Data Solution Architect

Deloitte | Jacksonville, FL 32202

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced AI and Data Solution Architect, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals. Work you'll do/Responsibilities Shape enterprise architecture strategies for complex technology programs, aligning solutions with client blueprints and long-term objectives. Design secure, scalable data platforms and AI-driven analytical solutions for capital markets and financial services organizations. Translate complex business challenges into innovative technology solutions that deliver measurable business outcomes. Develop technology roadmaps by evaluating emerging technologies, platforms, infrastructure, and AI capabilities. Architect advanced data pipelines and ETL solutions using Python and PySpark across relational, warehouse, and cloud-native environments. Design and manage distributed data processing solutions using Hadoop, Cloudera, distributed file systems, and NoSQL databases. Apply AI-assisted development tools, CI/CD practices, and container orchestration to improve quality and accelerate delivery. Serve as a senior technical advisor, mentoring development teams and governing architecture and engineering best practices across transformation programs. The Team Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation. AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Our AI & Data practice offers comprehensive solutions for designing, developing, and operating advanced Data and AI platforms, products, insights, and services. We help clients innovate, enhance, and manage their data, AI, and analytics capabilities, ensuring they can grow and scale effectively. Qualifications Required 6+ years of experience in IT architecture, systems design, or a related technical discipline, with experience delivering enterprise-scale data and/or AI solutions in complex environments. 6+ years of experience with distributed data platforms in the Hadoop ecosystem, preferably Cloudera, including HDFS, Hive, Pig, Sqoop, and MongoDB. Experience delivering AI and data architecture solutions within Financial Services, particularly Capital Markets, Fraud Detection, Risk Analytics, or Regulatory Reporting. Strong proficiency in Python and PySpark, including Pandas, NumPy, and Pydantic, as well as modern data architectures such as Lakehouse, Medallion, Kafka, Flink, Data Mesh, and OLAP/OLTP modeling. Hands-on experience designing enterprise Generative AI solutions, including RAG pipelines, LLM integration, prompt engineering, multi-agent workflows, and vector databases such as Pinecone, FAISS, or Azure AI Search. Experience with CI/CD, Git, Docker, and Kubernetes, along with the organizational skills to manage multiple workstreams, take ownership of complex challenges, and deliver under tight deadlines Preferred Master's degree in Computer Science, Data Science, Software Engineering, Mathematics, or a related quantitative discipline, and/or equivalent professional experience delivering enterprise AI and data solutions. Commercial & Strategic Vision: Familiarity with competitor technology products and services, with a deep understanding of how architectural specialisms contribute to commercial outcomes and Return on Investment (ROI). Cloud Platform & Infrastructure: Hands-on experience designing and deploying solutions on major cloud platforms (AWS, Azure, or GCP), including cloud-native data services (Databricks, Snowflake) and applying infrastructure engineering principles alongside software architecture. Project & Program Management: Experience managing and delivering complex, multi-workstream technology programs, including stakeholder management, resource planning, and milestone governance. Industry Certifications: Relevant certifications such as AWS Certified Data Analytics, Google Professional Data Engineer, Databricks Certified Associate, or equivalent cloud and data architecture qualifications.

Apply on Indeed

Cogito Project Manager, Enterprise Data Analytics, Remote Eligible, Baptist health Digital Solutions Center

Baptist Health | Jacksonville, FL 32218

About Baptist Health Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. Cogito Project Manager, Enterprise Data Analytics, Remote Eligible, Baptist health Digital Solutions Center Cogito Project Manager will be responsible for reviewing the team's active workstreams, new ticket submissions, and project priorities. Throughout the week, they prepare and distribute weekly and bi-weekly status reports (depending on the project or initiative prioritization) that provide leadership and stakeholders with visibility into project progress, upcoming milestones, risks, and resource needs. They then meet with business intelligence developers, analysts, and operational leaders to gather updates, validate timelines, and ensure projects remain aligned with organizational goals. During these discussions, the Project Manager helps clarify requirements, identifies dependencies, and addresses barriers that could impact delivery. Throughout the day, the Cogito Project Manager serves as a central point of coordination between stakeholders and the technical team. They lead project scoping discussions to define objectives, document requirements, and establish realistic expectations for new reports, dashboards, and analytics initiatives. When requirements are unclear or business priorities change, they work closely with stakeholders to refine project scope, resolve ambiguities, and develop actionable plans. By facilitating communication across teams, they ensure projects continue moving forward while minimizing delays and reducing rework. In addition to managing projects, the Cogito Project Manager plays a key role in maintaining and improving the team's Agile processes. They review incoming requests to ensure stories and tickets contain the necessary business context, acceptance criteria, and supporting documentation before entering the backlog. They monitor sprint progress, track incoming and outgoing ticket volume, and provide regular report-outs on workload, throughput, and project health. By identifying process gaps and implementing continuous improvement opportunities, they help create a more efficient and transparent workflow, enabling the Cogito team to deliver high-quality analytics solutions that meet stakeholder needs. The Cogito Project Manager will be responsible for: This role is responsible for intake, data governance and project management for the Cogito (analytics) team. Primary responsibilities will include promoting self-service tools, helping to identify opportunities to improve processes and requirements gathering. They will be knowledgeable regarding the Analytics Development Life Cycle, Epic's Cogito reporting solutions - including Radar, Reporting Workbench, Cognitive Computing, security. Provide weekly updates to Director of Data Analytics on completed work, barriers, and planned activities for the coming week. Leading and successfully implementing Epic Cogito projects from initiation through completion, which includes monitoring progress, tracking deliverables, and managing stakeholder input and action items maintaining required Epic certifications for Cogito and Cogito Project Manager. Developing and maintaining project plans, status reports, timelines, documentation, milestones, risks, and deliverables. Utilizing and improving Agile methodologies and processes within Cogito or analytics project teams. Working with stakeholders for requirements gathering, development, implementation, and optimization on Epic cogito tools. Understanding and scoping build for dashboards, reports, and SQL-based reporting and analytics solutions. Experience: Experience leading and successfully implementing Epic Cogito projects from initiation through completion. Experience developing and maintaining project plans, status reports, timelines, documentation, milestones, risks, and deliverables. Demonstrated experience utilizing and improving Agile methodologies and processes within Cogito or analytics project teams. Experience coordinating project teams, monitoring progress, tracking deliverables, and managing stakeholder input and action items. Experience managing reporting and analytics projects, including requirements gathering, development, implementation, and optimization. Experience developing and supporting dashboards, reports, and SQL-based reporting and analytics solutions. Education/Certifications Required High School Diploma Bachelors Preferred Scrum Master Certification Preferred Cogito Certification Preferred Cogito Project Manager Preferred Primary Location: Baptist Digital Solutions Center

Apply on Indeed

Applications Development – Customer Management Engineering, Director

Citi | Jacksonville, FL

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together. Position Overview Citi is looking for a Director of Applications Development to lead the Customer Management domain within the Banking Operations organization, a function at the heart of Citi's customer management technology across Retail Banking, Wealth Technology and Mortgage. In this role, you will direct a team of engineering professionals, own a portfolio of technology investments, and shape the architectural direction of platforms that millions of customers depend on. This is a senior leadership opportunity for an experienced technology executive ready to drive business growth, operational excellence, and digital transformation at scale within a global financial institution. The ideal candidate is a proven leader who excels at building, mentoring, and unifying teams of managers and engineers . You are not just a leader, but a master craftsman who understands the intricate connections between customer demographics, client onboarding, CRM, Advisor tools, and the data transformations that powers them all. Critically, this role requires a hands-on practitioner with proven experience in designing and building enterprise-scale banking and wealth management systems, and who is an active AI practitioner, well-versed in using AI to augment the software development lifecycle. Responsibilities Lead and develop a high-performing engineering organization of professionals across multiple technical teams, setting clear direction on roles, accountability structures, and performance standards to maximize delivery effectiveness. Own the architectural vision for the Customer Management domain, overseeing the design and evolution of systems spanning SOR platforms, Salesforce integrations, and Next-Generation Architecture built on Angular, Microservices, and Artificial Intelligence. Manage a complex portfolio of 50+ active technology investments, balancing competing priorities across Retail Banking, Wealth Technology and Mortgage business lines to ensure on-time, high-quality delivery. Provide executive oversight for a large portfolio of applications, including franchise-critical System of records and SaaS platforms , ensuring stability, compliance, govern safety & soundness and continuous improvement. Oversee large-scale strategic programs, such as infrastructure migrations to public cloud and major customer data conversions across LOBs and technology tool migrations leveraging AI tools. Exceptional communication skills with the ability to influence and build consensus with senior executives, peers, and engineers across technology organizations. Establish and govern technology delivery standards, ensuring all teams maintain current documentation, follow approved procedures, and operate within Citi's policy and control frameworks. Partner with senior business and technology stakeholders across multiple lines of business to align engineering priorities with strategic objectives, presenting regular program reviews and progress updates to executive leadership. Oversee change management processes for new and revised systems, ensuring appropriate controls, documentation, and approvals are in place for all implementations, including regulatory reporting changes. Manage disaster recovery planning across the portfolio, overseeing testing cycles and approving permit-to-operate status for new applications entering production. Assess technology and delivery risk across the organization, escalating issues with transparency and implementing corrective measures that protect the firm's operational integrity and client commitments. Required Qualifications & Skills 15 or more years of experience in technology delivery or applications development within a large-scale, complex organization. 8 to 10 or more years of direct people management experience, including leading senior engineering managers and managing multi-team organizations through performance cycles, hiring, and organizational development. Demonstrated ability to manage large engineering teams and multi-investment technology portfolios with accountability for quality, budget, and strategic outcomes. Experience delivering technology solutions within the financial services industry, with working knowledge of financial products and the competitive landscape. Advanced understanding of technology strategy and the ability to align engineering direction with business objectives at a senior organizational level. Bachelor's degree or equivalent professional experience in a relevant field. Beneficial Skills & Qualifications Master's degree in a relevant field such as Computer Science, Engineering, or Business Administration. Hands-on familiarity with modern engineering architectures including Microservices, Angular-based front-end frameworks, Salesforce platform integrations, or AI-enabled application development. Experience managing technology programs that span both legacy system environments and next-generation platform migrations. What We Offer Joining Citi at this level means taking ownership of technology that directly shapes the experience of Citi's customers and the performance of its most critical business lines. You will operate at the intersection of strategic leadership and technical delivery, with the authority and resources to make a lasting impact on one of the world's leading financial institutions. Strategic influence over a large-scale engineering organization and a broad portfolio of high-value technology investments that underpin Citi's customer-facing platforms. Hybrid working model with 3 days in the office and 2 days working remotely, providing flexibility alongside meaningful in-person collaboration. The opportunity to accelerate digital transformation by driving the transition from legacy infrastructure to next-generation architecture across a globally significant technology function. Direct partnership with senior business leaders and executives across multiple lines of business, positioning you at the center of Citi's technology decision-making. Access to Citi's global learning and development resources, supporting continued professional growth at the most senior levels of the organization. Competitive financial wellbeing package and benefits aligned to the seniority and scope of this role. A performance-driven environment within a global institution where engineering leadership is recognized as central to business success. Apply today to take senior ownership of Citi's Customer Management engineering organization and lead the technology transformation that will define the next generation of customer experience across a global financial institution. - Job Family Group: Technology - Job Family: Applications Development - Time Type: Full time - Primary Location: Irving Texas United States - Primary Location Full Time Salary Range: $170,000.00 - $300,000.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Anticipated Posting Close Date: Sep 11, 2026 - Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Apply on Indeed

Registered Nurse – RN – Dialysis

Fresenius Medical Care | Orange Park, FL 32073

PURPOSE AND SCOPE: The professional registered nurse Home Therapies RN CAP 2 may be an entry level designation into the Clinical Advancement Program (CAP) for new employees who meet the RN CAP 2 criteria or attained through advancement from RN CAP 1. This position is accountable and responsible for the provision and coordination of clinically competent care including assessment, planning, intervention and evaluation for an assigned group of patients. This may include delegation of appropriate tasks to direct patient care staff including but not limited to RNs, LVN/LPNs and Patient Care Technicians. As a member of the End Stage Kidney Disease (ESKD) health care team, this position participates in decision-making, teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and facility operations. PRINCIPAL DUTIES AND RESPONSIBILITIES: All duties and responsibilities are expected to be performed in accordance with Fresenius Kidney Care policy, procedures, standards of nursing practice, state and federal regulations. Performs all essential functions under the direction of the Supervisor and with guidance from the Educator, Preceptor or in collaboration with another Registered Nurse. Performs ongoing, systematic collection and analysis of dialysis data for assigned patients and documents in the patient medical record, makes adjustments or modifications to treatment plan as indicated and notifies Supervisor or physician as needed. Assesses, collaborates and documents patient/family’s basic learning needs to provide initial and ongoing education to patients and family. Directs and provides, in collaboration with the patient, home care partner, direct and ancillary patient care staff, all aspects of the provision of safe and effective delivery of dialysis therapies to assigned patients. Administers medications as prescribed or in accordance with approved algorithm(s), and documents appropriate medical justification and effectiveness. Initiates or assists with emergency response measures. Serves as a resource, leader, coach, mentor and role model for new and incumbent employees by setting examples of appropriate behavior, work habits and attitudes towards patients, co-workers, supervisors and the company at the facility and area level. Ensures correct laboratory collection, processing and shipping procedures are performed and reschedules missed or insufficient laboratory collections. Identifies expected outcomes, documents and updates the nursing assessment and plan of care for assigned patients through collaboration with the Interdisciplinary Team. Ensures patient awareness related to transplant and treatment modality options. Assists in the identification, evaluation, selection and education of Home Dialysis candidates and Home Partners. Performs assessment and identifies barriers of the Home Dialysis candidate’s home environment and partner/ family readiness and ability to perform dialysis treatments in the home. Trains home dialysis patients and / or Home Partners on the safe, effective operation and maintenance of all Home Dialysis equipment and treatment supplies through a formal standardized Home Dialysis Training Program. Participates in education and quality improvement projects at the facility and area level as directed by Supervisor. May serve as a Preceptor to new employees. Required to complete CAP requirements to either maintain or advance. Performs all other duties as assigned by Supervisor. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position provides direct patient care that regularly involves heavy lifting, moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. as high as 5 feet. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. Rotates coverage with other licensed home therapy staff as assigned to ensure reliable and adequate coverage. Position requires participation in on-call rotation, night, weekend, holiday or as defined by individual program needs. The position may require travel to training sites, other facilities and patient homes. May be asked to provide essential functions of this position in other locations including patient’s home with the same physical demands and working conditions as described above. Day to day work includes desk work, computer work, interaction with patients, facility/hospital staff and physicians. SUPERVISION: Assigned oversight of RNs, LPNs/LVNs, Patient Care Technicians and Home Therapies Care Team Assistants as a Team Leader or designated Nurse in Charge, after meeting all the following: Successful completion of all FKC education and training requirements for new employees. Must have a minimum of 3 months experience home dialysis therapies as a RN. EDUCATION and LICENSURE: Graduate of an accredited School of Nursing. Current appropriate state licensure. Current or successful completion of CPR BLS Certification Must meet the practice requirements in the state in which he or she is employed. EXPERIENCE AND REQUIRED SKILLS: Entry level for RNs with a minimum of 2 years or more of Nephrology Nursing experience within the last 2 years as a RN. Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. " EOE, disability/veterans

Apply on Indeed

Product Owner

EXL Service | Jacksonville, FL

Job Description: As a key member embedded in the Scrum team, you will translate business needs into actionable requirements and user stories, lead documentation efforts, and collaborate closely with engineering, QA, and business stakeholders to deliver high-quality products that solve critical challenges in the US healthcare payment space. *Base Pay Range: $60,100 - $98,700 For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits Responsibilities: Business Analysis: Elicit requirements, map current and future-state processes (As-Is / To-Be), perform gap analysis, and document functional specifications (FSDs) and acceptance criteria. Lead Documentation Efforts: Own the creation and maintenance of detailed documentation, including user stories, functional specifications, and acceptance criteria. Story Management: Write, refine, and manage user stories in the product backlog, ensuring clarity and alignment with business goals. Sprint Planning & Execution: Collaborate with engineering and Scrum teams to plan sprints, prioritize backlogs, and ensure timely delivery of features. Scrum Team Integration: Act as the voice of the customer within the Scrum team, participating in all agile ceremonies and ensuring continuous alignment between business and technical teams. Validation Leadership: Coordinate with QA and business users to validate features and ensure they meet acceptance criteria and business expectations. Business Translation: Serve as a liaison between business stakeholders and engineering, translating complex business needs into clear technical requirements. Qualifications: A Bachelor's degree along with 6+ years of experience as a Business Analyst, Product Owner, or in a similar role within an Agile/Scrum environment. Strong understanding of Agile methodologies and product lifecycle management. Excellent communication, documentation, and stakeholder management skills. Experience with tools such as Jira, Confluence, or similar. Ability to work cross-functionally and manage multiple priorities in a fast-paced environment. Preferred Experience: Experience with Healthcare IT and claims processing Skills and Core Strengths: Requirements elicitation, process mapping (As-Is / To-Be), and gap analysis Functional specifications (FSDs), acceptance criteria, and data/workflow analysis Translating complex business needs into clear, testable technical requirements User story writing and refinement, backlog prioritization, and grooming Sprint planning and execution as the voice of the customer within the Scrum team Participation in all agile ceremonies and continuous business-technical alignment Azure DevOps, Jira, Confluence, or equivalent backlog and documentation tools Familiarity with data analytics or reporting tools a plus Teamwork: Working collaboratively with others to achieve common goals and positive results. Continuous Learning: Creating the environment and processes for ongoing learning at an individual and organizational level. Customer Advocate: Keeping the customer top of mind, understanding current and future needs. Manage Change: Leading and enabling the process of change and its effect on individuals and the organization. What We Offer EXL Health offers an exciting, fast-paced, and innovative environment, bringing together sharp, entrepreneurial professionals eager to influence business decisions. From your very first day, you get the opportunity to work closely with highly experienced, world-class Healthcare consultants. You can expect to learn many aspects of the businesses our clients engage in, along with effective teamwork and time-management skills, key aspects for personal and professional growth. We provide guidance and coaching to every employee through our mentoring program, wherein each junior-level employee is assigned a senior-level professional as an advisor. The sky is the limit for our team members. The unique experiences gathered at EXL Health set the stage for further growth and development in our company and beyond. If you're ready to be more than an employee and join a team where your contributions shape the narrative of innovation, this is your moment. Apply now, and let's embark on a journey where your skills and ambitions find their perfect match. Become a vital part of EXL's mission to redefine what's possible. *The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.

Apply on Indeed

Deputy CAD Administrator

Hanson Professional Services | Jacksonville, FL 32216

Hanson Values Integrity | Commitment | Quality | Relationships | Innovation If you’re looking for a firm that encourages innovative thinking and challenges you every day, with an opportunity to learn and advance, a career at Hanson is right for you. The belief in sustainability within our company’s practices creates a focus on client success and partnerships that are important to our communities and our environment. Job Title: Deputy CAD Administrator Position Summary The Deputy CAD Administrator supports the overall management, maintenance, and continuous improvement of the company’s CAD and design technology environment. This role reports to the CAD Administrator and assists project teams by helping maintain CAD standards, supporting users, troubleshooting issues, and contributing to efficient and consistent design practices across the organization. The Deputy CAD Administrator plays a key role in enabling project delivery and supporting company growth through reliable, scalable CAD processes. Position can be located in any of our offices, hybrid or fully remote Key Responsibilities CAD Standards & Governance Assist in maintaining and enforcing company CAD standards, libraries, and best practices. Help document CAD procedures and workflows. Support quality control reviews to ensure deliverables comply with company and client standards. User Support & Training Provide day-to-day support to CAD users, including troubleshooting software, files, and plotting issues. Assist with onboarding new employees by setting up CAD profiles, permissions, and tools. Support the development and delivery of CAD training materials and learning sessions. System Administration & Coordination Assist with software installations, version updates, and license coordination. Support file management, project setup, and directory structures in coordination with client requirements, IT, and project managers. Assist with client Workspace deployment, troubleshooting and enhancements as needed. Help evaluate new CAD tools, plugins, and workflows to improve efficiency. Project & Team Support Collaborate with engineering, design, and project teams to resolve CAD related challenges. Assist in managing client-based CAD resources. Support cross-discipline coordination and data exchange between CAD platforms. Continuous Improvement Identify opportunities to improve CAD workflows, automation, and standardization. Gather user feedback and assist in implementing process enhancements to support scalability and growth. Required Qualifications Associate degree or higher in CAD, Engineering Technology, Drafting, or related field (or equivalent experience). 5 to 10 years of experience using CAD platforms in a professional environment. Proficiency with Bentley OpenX products MicroStation and/or ProjectWise Strong understanding of Bentley CAD standards, plotting, and file management. Ability to troubleshoot technical issues and communicate solutions clearly. Strong organizational skills and attention to detail. Preferred Qualifications Experience supporting multiple civil disciplines (roadway, structures, drainage etc.). Experience with CAD/BIM administration and standards of development. Experience supporting a common data environment (CDE). Familiarity with scripting, automation, and customization tools. Experience working in a consulting or project‑based environment requiring the preparation of engineering and technical deliverables. Key Competencies Technical problem-solving Collaboration and customer service mindset Process improvement orientation Communication and documentation skills Adaptability in a growing organization Team player Why This Role Matters The Deputy CAD Administrator helps ensure the company’s design tools and standards scale effectively as the organization grows. By supporting users, maintaining consistency, and improving workflows, this role directly contributes to project quality, efficiency, and employee success. The salary range for this position is $36-$50 per hour and it is a non-exempt position. Benefits Our focus on people means we offer a generous benefits program to help you create a solid foundation for health and security throughout your career, including: Competitive compensation Performance bonuses 401(k) with matching contribution Employee Stock Ownership Plan Comprehensive health & well-being plans Financial wellness plans Work-life balance programs Want to know more? Visit our benefits page for all the details. Culture We understand that selecting a job is about more than the day-to-day tasks. It’s important to feel like you belong and safe to grow and progress along your career path. You’ll find that at Hanson. We have an inclusive, diverse workforce awaiting to connect with you and numerous opportunities to cultivate your career, including: Monthly educational webinars Leadership training Lunch & learn development sessions 24/7 access to thousands of skill-building courses Mentorship opportunities Award-winning internship program Employee recognition And so much more! AN EQUAL OPPORTUNITY EEO — EMPLOYER We do not accept unsolicited resumes from recruiters or agencies/staffing firms. Resumes are only accepted from recruiters and agency/staffing firms if a signed agreement is in place at the inception of the recruiting effort and authorized for a specified position.

Apply on Indeed

Imaging Support Specialist

Monument Imaging | Jacksonville, FL 32225

Client Imaging Support Specialist *Monument Imaging* *Employment Type:* Full-Time *Position Type:* Primarily Office-Based with Client-Facing Responsibilities About the Position Monument Imaging is seeking a *Client Imaging Support Specialist* to join our team and support our PACS and diagnostic imaging workflows while working directly with our clients. This is a *primarily office-based position* with periodic onsite visits to client facilities for PACS portal setup, troubleshooting, staff training, workflow support, and ongoing education. An *X-ray/Radiologic Technology background is strongly preferred*. We are looking for someone who understands imaging from the clinical side—not just from an IT perspective—and can use that knowledge to help clients successfully navigate their imaging and PACS workflows. What You’ll Do * Monitor imaging studies from the time images are pushed to PACS through final report delivery. * Identify and resolve missing, delayed, incorrectly routed, or incomplete imaging studies and reports. * Assist with PACS portal setup, connectivity, and workflow testing. * Provide onsite training and ongoing education to client staff. * Troubleshoot PACS, DICOM, modality, and connectivity issues. * Work with radiologists, technologists, clients, and vendors to resolve imaging workflow issues. * Work closely with the Marketing Team during client onboarding and ongoing client relationships. * Participate in onsite client meetings when imaging or PACS expertise is needed. * Maintain strong, professional relationships with clients and provide excellent customer service. * Help identify workflow problems and communicate solutions clearly to both clinical and non-clinical staff. What We’re Looking For * *X-ray/Radiologic Technologist experience strongly preferred.* * Experience with PACS, radiology, medical imaging, or healthcare IT is preferred. * Understanding of diagnostic imaging workflows. * Strong computer, technical, and troubleshooting skills. * Excellent communication and customer-service skills. * Ability to work independently and manage multiple priorities. * Professional, approachable, and comfortable working directly with clients. * Strong attention to detail and problem-solving ability. * Willingness to travel periodically to client facilities. The Ideal Candidate The ideal candidate understands that *PACS is more than an IT system*. Clinical imaging experience provides an important understanding of what happens from image acquisition and modality operation through PACS, radiologist interpretation, and final report delivery. That clinical knowledge can make a significant difference when helping our clients identify problems and improve their imaging workflow. If you enjoy *technology, medical imaging, problem-solving, and working with people*, this could be a great opportunity to take your clinical experience in a new direction. Why Join Monument Imaging? At Monument Imaging, we believe successful imaging services depend on more than technology. They depend on *people who understand the workflow, care about the client experience, and know how to solve problems.* This position offers the opportunity to use your imaging knowledge in a role that combines *clinical experience, technology, client education, and relationship building*. *If you are an imaging professional who enjoys helping others and wants to expand your career beyond the traditional clinical setting, we would like to hear from you.* Benefits: * Paid time off Work Location: In person

Apply on Indeed

Network & Computer Systems Administrator, SME

Cayuse Holdings | Jacksonville, FL 32034

The Network and Computer Systems Administrator, SME, will be responsible for managing, overseeing, and optimizing the patch management process within our client’s program. This role involves ensuring all desktops, laptops, and remote desktops maintain compliance with security policies and are up to date with patches to mitigate vulnerabilities. As an integral part of the team, the SME will work in close collaboration with end users, IT staff, and security teams to coordinate the deployment of patches, address technical challenges, and implement solutions that ensure consistency and system reliability across the client’s environment. This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables. Take ownership and lead the end-to-end patch management process for desktops, laptops, and remote desktops within the client’s ecosystem to maintain security alignment and operational efficiency. Develop, implement, and maintain a comprehensive patch management schedule to ensure timely deployment of software patches across all relevant systems. Collaborate with end users to ensure clear communication regarding patch deployment schedules, system reboots, and the resolution of issues arising during the update process. Work directly with IT and security teams to evaluate, test, and apply patches, particularly for critical vulnerabilities, while minimizing disruptions to users and operations. Perform risk and impact assessments for missing or applied patches, documenting potential vulnerabilities and implementing remediation plans. Provide advanced troubleshooting, technical expertise, and resolution for patch-related user or system issues, escalating to other teams or vendors when necessary. Leverage tools such as Microsoft WSUS, SCCM, and similar platforms to automate the patching process and ensure efficient deployment. Develop and maintain up-to-date documentation, including standard operating procedures (SOPs) for patch management activities and system configurations. Conduct regular compliance audits and assessments to ensure adherence to policies, data security regulations, and best practices. Stay abreast of current cybersecurity trends, vulnerabilities, and patch technologies to anticipate and respond to evolving threats effectively. Other duties as assigned. Bachelor’s degree in Information Technology (IT), Computer Science, or a related field. Relevant and equivalent work experience (minimum 10 years) may be considered in lieu of a degree. At least 10 years of hands-on experience in patch management or a related IT role. Strong understanding of patch management principles, processes, and tools such as Microsoft WSUS, SCCM, or equivalent solutions. Proven experience implementing automated patch management solutions and ensuring deployment consistency across environments. Expertise in developing and maintaining documentation for patch management policies and ensuring compliance with security best practices. Demonstrated experience in assessments, audits, and other patch management compliance checks. Secret Security Clearance is required. Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. Minimum Skills: Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner. Exceptional verbal and written communication skills. Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. Must be self-motivated and able to work well independently as well as on a multi-functional team. Ability to handle sensitive and confidential information appropriately Proficient in MS Office, Word, Outlook, PowerPoint, and Excel. Desired Requirement: Familiarity with the client’s IT environment (highly preferred). Relevant certifications such as CISSP (Certified Information Systems Security Professional) or CPMP (Certified Patch Management Professional) are a bonus. Our Commitment to you / overview of benefits Medical, Dental and Vision Insurance; Wellness Program Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) Short-Term and Long-Term Disability options Basic Life and AD&D Insurance (Company Provided) Voluntary Life and AD&D options 401(k) Retirement Savings Plan with matching after one year Paid Time Off Reports to: Program Manager Working Conditions Professional office environment. Must be physically and mentally able to perform duties extended periods of time. Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. Occasional movement within office environments or secure technical facilities to inspect, diagnose, or maintain systems. Light physical activities, such as lifting and carrying IT equipment (e.g., laptops, peripherals) weighing up to 25 pounds, may be necessary. Must be able to establish a productive and professional workspace. Must be able to sit for long periods of time looking at computer screen. May be asked to work a flexible schedule which may include holidays. May be asked to travel for business or professional development purposes. May be asked to work hours outside of normal business hours. Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.

Apply on Indeed

PROJECT ENGINEER

Jacksonville, FL 32201

Job Description: About LSI LSI is an employee-owned company that employs dynamic teams of professionals – people with the finest technical expertise, a level of passionate creativity, and a truly visionary outlook who deliver innovative training solutions that exceed our customers’ expectations. Everyone at LSI has a personal stake in our success. LSI has over 300 training support experts, engineers, and craftsmen on staff who develop state-of-the-art high-fidelity training devices, complex computer-based, highly interactive distributed learning products, and comprehensive, dynamic technical publications. LSI employee-owners collaborate to deliver training products and services for a myriad of programs and customers, using leading-edge technology and proven processes. Mission Our mission is to prepare our military and allies to be battle-ready through cutting-edge training products and services. Vision Our vision is to be the premier provider of military training solutions, renowned for our innovation and excellence. Through employee-ownership and teamwork, we will shape a future where every military service member is equipped to succeed in their mission. Guiding Principles ESOP Sustainability: We do everything within our control to meet project budgets and schedules, so our ESOP prospers. Take Ownership: Each Employee-Owner takes ownership at the individual level for their words, actions, and results. Individual ownership breeds accountability. Accountability breeds trust. When we hold ourselves accountable and trust our fellow employee-owners to do the same, we realize success. Clear Communication: We project confidence in our communication using unambiguous language and providing clear purpose and direction. Pursuit of Excellence: We aggressively pursue continuous improvement both as teams and individual employee-owners. We strive to get better every day. There is no room for mediocrity. Pride in Our Work: We know the value of our work and are proud of what we produce. Customer Focus: Customers are both internal and external and we strive to give both our best efforts. Assume Positive Intent: Assume others are well-intentioned in their actions and seek additional information about the circumstances to help solve problems. Assuming positive intent in all interactions is the key to building strong teams and working together to solve problems. One Voice: Every Employee-Owner is expected to speak up if they have an idea for improvement or if they disagree with a potential course of action. Once a decision is made, the entire team commits to it and moves forward with one voice. Apply: https://www.lsijax.com/careers/ General Summary The Project Engineer serves as the technical lead for assigned projects, responsible for translating approved system requirements and system architecture into executable engineering plans and delivering real-time software and hardware systems for training devices. The role provides project-level technical leadership, coordinates engineering disciplines, supports testing and customer delivery, develops technical estimates and proposals, and manages project technical risk and schedule inputs. The Project Engineer works closely with Systems Engineering, Program Management, and the engineering team to ensure project requirements, architecture, interfaces, test plans, and delivery milestones are met. Their primary responsibility is to execute, integrate, test, and deliver approved technical solutions within project scope, schedule, budget, and quality constraints. Essential Job Functions • Develops project-level technical solutions that implement approved system requirements within project constraints. • Reviews approved system requirements and system architecture; develops project execution plans, implementation approaches, interface definitions, and test plans. • Analyzes, designs, implements, integrates, and troubleshoots real-time software and hardware systems for aviation aircrew and maintenance training devices. • Tasks and leads engineers assigned to their project. Conducts regular status meetings with engineering and production team members to ensure alignment with program management. • Identifies schedule conflicts, technical risks, and resource constraints; provide inputs to the Program Manager and recommends schedule or manpower changes. • Develops and maintains work packages, technical estimates, and execution plans based on a Work Breakdown Structure (WBS) when required. • Attends Systems Engineering Technical Review (SETR) events and In-Progress Reviews (IPR) ensuring discrepancies are recorded as Action Items and tracked to closure. • Works constructively with the engineering team, management, and customers to meet budget, schedule, and scope requirements. • Performs or coordinates testing at customer sites and early pre-release testing, including integration and pre-delivery validation. • Develops technical proposals and supports responses to Sources Sought, Request for Proposal (RFP), and Request for Information (RFI) with the Business Development team, ensuring technical accuracy and professional presentation. • Develops training level of effort estimates for customers. • Must be capable of safely handling government-furnished equipment and materials. • Must be available to work a standard weekly schedule with overtime as required. • Performs other duties as assigned. Supervisory Responsibilities • May be tasked to mentor less experienced engineers. Job Requirements: Knowledge, Skills, and Abilities • Must have a wide range of simulation knowledge in hardware and software in order to recommend solutions to best fit customer requirements. • Candidate must be self-motivated. • Excellent writing and presentation skills. • Ability to establish priorities to ensure tasks are accomplished on schedule. • Respond to tasks and mentorship from Engineering Manager. • Must be able to obtain a security clearance when required by the contract. Education and Experience • Bachelor's degree in an engineering major and five (5) years of experience in engineering discipline; or • Bachelor’s degree in computer science and seven (7) years of experience in an engineering discipline; or • HS diploma or equivalent and nine (9) years of experience in engineering. • Advanced degree in engineering preferred.

Apply on Indeed

Manager – Learning Technology

The Haskell Company | Jacksonville, FL 32202

At Haskell, you’ll join a nationally recognized Top Workplace where diverse perspectives, trust, and excellence drive meaningful results. Whether you’re growing your expertise or leading the way, you’ll have the flexibility, support, and opportunity to build your career while making an impact. Manager of Learning Technology Lead the strategy and evolution of Haskell’s learning technology ecosystem. In this role, you will oversee Haskell University, our Cornerstone OnDemand (CSOD) platform, and related tools that support learning, performance management, career development, workforce insights, and talent analytics. You’ll partner across Learning & Development, Talent Acquisition, Workforce Strategy, HR, IT, business leaders, and vendors to turn business needs into scalable, connected technology solutions. You’ll also lead and develop the Learning Technology team. What You’ll Do Set the strategy and roadmap for Haskell’s learning technology ecosystem, including platform enhancements, AI capabilities, and investments. Lead the administration, optimization, governance, and ongoing evolution of Haskell University and related learning and talent platforms. Oversee system implementations, upgrades, integrations, testing, and releases to create a seamless team member experience. Partner with HR, IT, Talent Acquisition, Workforce Strategy, business leaders, and vendors to deliver scalable technology solutions. Build reporting, dashboards, and data-governance practices that turn learning, talent, and workforce data into actionable insights. Lead the Learning Technology team and drive change management, adoption, vendor relationships, and continuous improvement. What You Bring Bachelor’s degree in Human Resources, Information Systems, Computer Science, Business Administration, Instructional Technology, Organizational Development, or a related field. Seven or more years of progressively responsible experience supporting or leading enterprise learning, talent, or HR technology. Strong knowledge of LMS, talent management, and HR technology platforms; Cornerstone OnDemand experience is preferred. Experience leading enterprise technology implementations, integrations, and continuous-improvement initiatives. Familiarity with reporting and business intelligence tools, including Microsoft Power BI. Knowledge of learning technology standards such as SCORM, AICC, and xAPI, along with AI applications in learning and talent management. Strong project management, analytical, communication, and relationship-building skills. Demonstrated ability to lead teams and collaborate effectively across HR, IT, business groups, and external partners. Proficiency with Microsoft Office tools, including Excel, Power BI, PowerPoint, and Teams. How You’ll Succeed You are a strategic, collaborative leader who combines strong technical knowledge with a focus on people and business outcomes. You bring sound judgment, clear communication, and a continuous-improvement mindset to every initiative. You build trust, deliver results, and create inclusive partnerships across teams. Haskell values teamwork, excellence, service, and trust. We are an Equal Opportunity Employer and Drug-Free Workplace. Reasonable accommodations are available in accordance with applicable law. Foundational Competencies Strategy – Planning for the Future: Developing talent, organizational alignment, strategic networking, and strategic thinking. Delivery - Achieving Results: Analytical thinking, problem solving and decision making, results driven, flexible thinking, managing resources, teamwork, and team leadership. Interpersonal - Building Relationships: Customer focus, influencing, negotiating, organizational knowledge, communication and presence, and diversity and inclusion. Values Team: Collaborate and demonstrate respect for team members, partners and everyone with whom we do business; ensure open communication. Excellence: Strive for quality and safety; execute best in class work ; creative and innovative; dedicated to continuous improvement. Service: Passionate about customer service to internal and external clients as well as to the community; creates superior value. Trust: High standards of ethics and personal accountability; transparency; credibility; fairness. Environmental Factors and Physical Requirements While performing the duties of this job, team members may be required to visit alternate locations, and therefore, must have ordinary ambulatory skills sufficient to do so. This position requires the ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10 - 50 pounds. Requires good hand - eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application/form information. The team member is frequently required to sit, reach with hands and arms, talk, and hear. Haskell will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the Americans with Disabilities Act Amendments Act of 2008. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification. Haskell is a Drug - Free Workplace, and an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender, gender identity or gender expression, sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. En Haskell, no solo te unes a una empresa; te unes a un lugar de trabajo reconocido a nivel nacional (*Top Workplace*) donde diversas perspectivas y una mentalidad inclusiva impulsan mejores resultados. Ya sea que estés comenzando, ampliando tus conocimientos o liderando el camino, encontrarás una cultura basada en la confianza, impulsada por la excelencia y diseñada para apoyar tus metas. Aquí tendrás la oportunidad, la flexibilidad y el sentido de pertenencia necesarios para desarrollar tu carrera a tu manera, generando al mismo tiempo un impacto real. Alcance del puesto El Gerente de Tecnología de Aprendizaje (*Manager – Learning Technology*) es responsable de definir y ejecutar la dirección estratégica de la tecnología de aprendizaje en toda la organización. Este gerente supervisa la administración, optimización, integración y evolución continua del ecosistema de tecnología de aprendizaje de Haskell, con responsabilidad principal sobre el sistema Cornerstone OnDemand (CSOD), denominado Haskell University. El gerente lidera el despliegue y la administración continua de soluciones tecnológicas que apoyan el aprendizaje, la gestión del desempeño, la planificación del desarrollo, el análisis de la fuerza laboral y los paneles de inteligencia empresarial. Este rol garantiza que las tecnologías de aprendizaje, los sistemas internos de talento, los proveedores de contenido externos, las herramientas de informes y las tecnologías de RR. HH. relacionadas operen como un ecosistema integrado que ofrezca una experiencia fluida y eficaz para los miembros del equipo. El puesto colabora estrechamente con las áreas de Aprendizaje y Desarrollo, Adquisición de Talento, Estrategia de Fuerza Laboral, Tecnologías de la Información, Recursos Humanos, líderes empresariales y proveedores externos para transformar las necesidades del negocio en soluciones tecnológicas escalables. Si bien brinda apoyo principalmente a Aprendizaje y Desarrollo, este rol también ofrece liderazgo tecnológico y asesoramiento a las áreas de Adquisición de Talento, Estrategia de Fuerza Laboral y otras iniciativas de Gestión de Talento. El gerente establece la gobernanza del sistema, prioriza las inversiones y mejoras tecnológicas, lidera las implementaciones y los esfuerzos de mejora continua, y garantiza la precisión, seguridad, usabilidad y sostenibilidad de las plataformas de tecnología de aprendizaje. Asimismo, este puesto proporciona liderazgo, orientación (*coaching*) y supervisión del desempeño para el equipo del LMS. Responsabilidades del puesto Desarrollar y ejecutar la hoja de ruta estratégica para la tecnología de aprendizaje, alineando las inversiones tecnológicas, las capacidades de IA, las mejoras del sistema y las prioridades con los objetivos de Gestión de Talento y de la organización. Liderar la administración, gobernanza, optimización y mejora continua del ecosistema de tecnología de aprendizaje de Haskell, incluyendo Haskell University y las plataformas de talento relacionadas. Supervisar la implementación, administración y mejora de los módulos de gestión del aprendizaje y gestión del talento, incluyendo la gestión del aprendizaje, la gestión del desempeño, la planificación del desarrollo y las tecnologías futuras. Garantizar una integración fluida entre los sistemas de talento, las tecnologías de RR. HH., los proveedores de contenido externos, las plataformas de inteligencia empresarial, las soluciones basadas en IA y otras aplicaciones corporativas para ofrecer una experiencia de usuario excepcional. Colaborar con las áreas de Aprendizaje y Desarrollo, Adquisición de Talento, Estrategia de Fuerza Laboral, Recursos Humanos, Tecnologías de la Información, líderes empresariales y proveedores externos para evaluar las necesidades del negocio y traducirlas en soluciones tecnológicas escalables. Liderar iniciativas de tecnología de aprendizaje a nivel corporativo —incluyendo nuevas implementaciones, actualizaciones de sistemas, despliegue de módulos, integraciones y proyectos de mejora continua— gestionando al mismo tiempo prioridades, cronogramas, recursos, riesgos y la comunicación con las partes interesadas. Establecer marcos de gobernanza, estándares, políticas, documentación y mejores prácticas para las plataformas de tecnología de aprendizaje, garantizando la integridad del sistema, la seguridad, el cumplimiento normativo y la excelencia operativa. Supervisar la configuración del sistema, las pruebas, el aseguramiento de la calidad, la gestión de lanzamientos y el despliegue de nuevas funcionalidades, evaluando a su vez las capacidades emergentes de la plataforma, las funciones basadas en IA y las innovaciones tecnológicas para mejorar la experiencia de los colaboradores y los resultados del negocio. Desarrollar y supervisar informes, paneles de control y soluciones de inteligencia empresarial que proporcionen información accionable sobre el aprendizaje, el desempeño, el desarrollo del talento, la adquisición de talento y las tendencias de la fuerza laboral. Colaborar con las áreas de Estrategia de Fuerza Laboral y Tecnologías de la Información para establecer una gobernanza de datos eficaz, estándares de informes, integraciones y análisis que mejoren la toma de decisiones empresariales. Gestionar las relaciones con proveedores de tecnología, socios de implementación, proveedores de contenido y socios estratégicos para asegurar una prestación de servicios de alta calidad, integraciones exitosas y la alineación con las necesidades de la organización. Liderar estrategias de gestión del cambio, comunicación, capacitación y adopción para respaldar la implementación exitosa de nuevas tecnologías, capacidades basadas en IA, mejoras del sistema y procesos empresariales. Brindar asesoramiento estratégico a líderes y partes interesadas sobre las capacidades de la tecnología de aprendizaje, mejoras de procesos, soluciones basadas en IA, funcionalidad del sistema y futuras oportunidades tecnológicas. Monitorear el rendimiento del sistema, la adopción, la experiencia del usuario, las métricas operativas y la eficacia tecnológica para identificar oportunidades de optimización, automatización y aumento del valor empresarial. Evaluar, implementar pruebas piloto y recomendar capacidades de IA y tecnologías emergentes de aprendizaje y gestión del talento que mejoren el aprendizaje, el rendimiento, el desarrollo profesional, el análisis de datos, la eficiencia operativa y la experiencia general de los miembros del equipo, garantizando al mismo tiempo una gobernanza, seguridad, privacidad de datos y uso responsable adecuados. Liderar, orientar y desarrollar al equipo de Tecnología de Aprendizaje, estableciendo expectativas de rendimiento, estándares de servicio, planes de desarrollo profesional y una cultura de mejora continua y servicio al cliente. Realizar otras funciones relacionadas con la gestión del talento, según se asignen. Viajar según sea necesario. Otras funciones que puedan asignarse según las necesidades. Puede supervisar a otras personas. Formación académica y años de experiencia Licenciatura en Recursos Humanos, Sistemas de Información, Informática, Administración de Empresas, Tecnología Educativa, Desarrollo Organizacional o un campo relacionado, con al menos siete años de experiencia de responsabilidad creciente en el soporte o liderazgo de tecnologías empresariales para la gestión del talento, el aprendizaje o los recursos humanos. Cualificaciones Conocimiento avanzado de sistemas empresariales de gestión del aprendizaje (LMS), tecnologías de aprendizaje, sistemas de gestión del talento y tecnologías de RR. HH. relacionadas; se prefiere experiencia con CSOD. Experiencia liderando implementaciones de tecnología empresarial, integraciones de sistemas e iniciativas de mejora continua, con familiaridad en herramientas de generación de informes e inteligencia empresarial como Microsoft Power BI. Conocimiento de estándares de tecnología de aprendizaje (SCORM, AICC, xAPI), tecnologías de contenido de aprendizaje y capacidades emergentes de IA en el ámbito del aprendizaje y la gestión del talento. Excelentes habilidades de organización, planificación y gestión de proyectos, incluida la capacidad demostrada para organizar, priorizar y gestionar iniciativas simultáneas. Sólidas habilidades analíticas y de resolución de problemas, con capacidad para traducir las necesidades empresariales en soluciones tecnológicas escalables. Excelentes habilidades de comunicación verbal y escrita, con capacidad para establecer colaboraciones efectivas entre Recursos Humanos, Tecnologías de la Información, grupos empresariales y proveedores externos. Habilidades de liderazgo demostradas, con capacidad para orientar, desarrollar y liderar equipos, fomentando al mismo tiempo la colaboración, la innovación y la mejora continua. Sólido conocimiento de las aplicaciones de Microsoft Office, incluidas Excel, Power BI, PowerPoint y Teams, así como capacidad para aprender rápidamente nuevos sistemas y tecnologías. Competencias fundamentales Estrategia – Planificación para el futuro: Desarrollo de talento, alineación organizacional, establecimiento de redes estratégicas y pensamiento estratégico. Ejecución – Logro de resultados: Pensamiento analítico, resolución de problemas y toma de decisiones, orientación a resultados, pensamiento flexible, gestión de recursos, trabajo en equipo y liderazgo de equipos. Interpersonales – Construcción de relaciones: Enfoque en el cliente, capacidad de influencia, negociación, conocimiento organizacional, comunicación y presencia, así como diversidad e inclusión. Valores Equipo: Colaborar y mostrar respeto hacia los miembros del equipo, los socios y todas las personas con las que hacemos negocios; garantizar una comunicación abierta. Excelencia: Aspirar a la calidad y la seguridad; realizar un trabajo de primer nivel; ser creativo e innovador; dedicarse a la mejora continua. Servicio: Pasión por el servicio a clientes internos y externos, así como a la comunidad; creación de valor superior. Confianza: Altos estándares de ética y responsabilidad personal; transparencia; credibilidad; equidad. Factores ambientales y requisitos físicos Al desempeñar las funciones de este puesto, es posible que los miembros del equipo deban visitar otras ubicaciones; por lo tanto, deben contar con la movilidad necesaria para hacerlo. Este puesto requiere la capacidad de permanecer de pie, caminar, inclinarse, arrodillarse, agacharse y manipular (levantar, transportar, mover) cargas de peso ligero a mediano (entre 10 y 50 libras). Requiere buena coordinación ojo-mano y destreza en brazos, manos y dedos (incluida la capacidad de agarre), así como agudeza visual para utilizar teclados, operar equipos y leer información de aplicaciones o formularios. Con frecuencia, se requiere que el miembro del equipo permanezca sentado, extienda las manos y los brazos, hable y escuche. Haskell realizará adaptaciones razonables en cumplimiento con la Ley de Estadounidenses con Discapacidades (ADA) de 1990 y la Ley de Enmiendas a la Ley de Estadounidenses con Discapacidades (ADAAA) de 2008. La descripción del puesto se revisará periódicamente a medida que las funciones y responsabilidades cambien según las necesidades del negocio. Las funciones esenciales y marginales del puesto están sujetas a modificaciones. Haskell es un lugar de trabajo libre de drogas y un empleador que ofrece igualdad de oportunidades, sin discriminar por motivos de raza, color, credo, religión, origen nacional, ascendencia, estatus de ciudadanía, edad, sexo o género, identidad o expresión de género, orientación sexual, estado civil, servicio militar o condición de veterano, discapacidad, información genética o cualquier otra característica protegida por las leyes y ordenanzas federales, estatales o locales aplicables, ya sean reales o percibidas. Chez Haskell, vous ne rejoignez pas simplement une entreprise : vous intégrez un employeur de premier plan reconnu à l'échelle nationale, où la diversité des points de vue et une approche inclusive favorisent de meilleurs résultats. Que vous débutiez, que vous développiez votre expertise ou que vous occupiez un rôle de leader, vous évoluerez dans une culture fondée sur la confiance, portée par l'excellence et conçue pour soutenir vos objectifs. Ici, vous bénéficierez des opportunités, de la flexibilité et du sentiment d'appartenance nécessaires pour faire progresser votre carrière selon vos propres termes, tout en ayant un impact réel. Portée du poste Le responsable des technologies d'apprentissage (Manager – Learning Technology) est chargé de définir et de mettre en œuvre l'orientation stratégique en matière de technologies d'apprentissage pour l'ensemble de l'entreprise. Il supervise l'administration, l'optimisation, l'intégration et l'évolution continue de l'écosystème technologique d'apprentissage de Haskell, avec une responsabilité principale concernant le système Cornerstone OnDemand (CSOD), baptisé « Haskell University ». Ce responsable pilote le déploiement et la gestion continue des solutions technologiques soutenant l'apprentissage, la gestion de la performance, la planification du développement, l'analyse des effectifs et les tableaux de bord de pilotage de l'activité. Il veille à ce que les technologies d'apprentissage, les systèmes internes de gestion des talents, les fournisseurs de contenu externes, les outils de reporting et les technologies RH connexes fonctionnent comme un écosystème intégré, offrant aux collaborateurs une expérience fluide et efficace. Le titulaire du poste collabore étroitement avec les équipes chargées de la formation et du développement (L&D), de l'acquisition de talents, de la stratégie des effectifs, des technologies de l'information (TI) et des ressources humaines, ainsi qu'avec les dirigeants d'entreprise et les fournisseurs externes, afin de traduire les besoins opérationnels en solutions technologiques évolutives. Bien qu'il soutienne principalement le service Formation et Développement, ce rôle implique également d'assurer un leadership technologique et un rôle de conseil auprès des équipes d'acquisition de talents, de stratégie des effectifs et d'autres initiatives de gestion des talents. Le responsable établit la gouvernance des systèmes, définit les priorités en matière d'investissements et d'améliorations technologiques, pilote les projets de mise en œuvre et les efforts d'amélioration continue, et garantit la fiabilité, la sécurité, la convivialité et la pérennité des plateformes technologiques d'apprentissage. Il assure également le leadership, le coaching et le suivi de la performance de l'équipe LMS. Responsabilités du poste Élaborer et mettre en œuvre la feuille de route stratégique pour les technologies d'apprentissage, en alignant les investissements technologiques, les capacités d'IA, les améliorations des systèmes et les priorités sur les objectifs de gestion des talents et de l'organisation. Piloter l'administration, la gouvernance, l'optimisation et l'amélioration continue de l'écosystème technologique d'apprentissage de Haskell, y compris « Haskell University » et les plateformes de gestion des talents associées. Superviser la mise en œuvre, l'administration et l'optimisation des modules de gestion de l'apprentissage et des talents, incluant la gestion de la formation, la gestion de la performance, la planification du développement et les technologies d'avenir. Assurer une intégration fluide entre les systèmes de gestion des talents, les technologies RH, les fournisseurs de contenu externes, les plateformes de Business Intelligence, les solutions basées sur l'IA et les autres applications d'entreprise afin d'offrir une expérience utilisateur exceptionnelle. Collaborer avec les équipes chargées de la formation et du développement, de l'acquisition de talents, de la stratégie de main-d'œuvre, des RH, de l'informatique, ainsi qu'avec les dirigeants et les prestataires externes, pour évaluer les besoins de l'entreprise et les traduire en solutions technologiques évolutives. Piloter les initiatives technologiques liées à la formation en entreprise (nouvelles mises en œuvre, mises à niveau des systèmes, déploiement de modules, intégrations, projets d'amélioration continue), tout en gérant les priorités, les délais, les ressources, les risques et la communication avec les parties prenantes. Établir la gouvernance, les normes, les politiques, la documentation et les meilleures pratiques pour les plateformes technologiques de formation afin de garantir l'intégrité, la sécurité, la conformité et l'excellence opérationnelle des systèmes. Superviser la configuration des systèmes, les tests, l'assurance qualité, la gestion des mises en production et le déploiement de nouvelles fonctionnalités, tout en évaluant les capacités émergentes des plateformes, les fonctionnalités basées sur l'IA et les innovations technologiques pour améliorer l'expérience des collaborateurs et les résultats de l'entreprise. Développer et superviser les rapports, les tableaux de bord et les solutions de Business Intelligence fournissant des informations exploitables sur la formation, la performance, le développement et l'acquisition de talents, ainsi que sur les tendances liées à la main-d'œuvre. Collaborer avec les équipes de stratégie de main-d'œuvre et d'informatique pour mettre en place une gouvernance des données, des normes de reporting, des intégrations et des analyses efficaces favorisant une meilleure prise de décision au sein de l'entreprise. Gérer les relations avec les fournisseurs de technologies, les partenaires de mise en œuvre, les fournisseurs de contenu et les partenaires stratégiques afin de garantir une prestation de services de qualité, des intégrations réussies et un alignement avec les besoins de l'organisation. Piloter les stratégies de gestion du changement, de communication, de formation et d'adoption pour soutenir la mise en œuvre réussie de nouvelles technologies, de fonctionnalités basées sur l'IA, d'améliorations des systèmes et de processus métier. Fournir des conseils stratégiques aux dirigeants et aux parties prenantes concernant les capacités technologiques de formation, l'amélioration des processus, les solutions basées sur l'IA, les fonctionnalités des systèmes et les opportunités technologiques futures. Surveiller les performances du système, le taux d'adoption, l'expérience utilisateur, les indicateurs opérationnels et l'efficacité technologique afin d'identifier des opportunités d'optimisation, d'automatisation et de création de valeur ajoutée pour l'entreprise. Évaluer, tester et recommander des fonctionnalités d'IA ainsi que des technologies émergentes liées à la formation et à la gestion des talents, visant à améliorer l'apprentissage, la performance, le développement de carrière, l'analyse de données, l'efficacité opérationnelle et l'expérience globale des collaborateurs, tout en garantissant une gouvernance, une sécurité, une confidentialité des données et un usage responsable appropriés. Diriger, encadrer et développer l'équipe chargée des technologies de formation en définissant les attentes en matière de performance, les normes de service, les plans de développement professionnel ainsi qu'une culture d'amélioration continue et de service client. S'acquitter d'autres tâches connexes liées à la gestion des talents, selon les besoins. Effectuer des déplacements professionnels si nécessaire. Assumer d'autres responsabilités selon les besoins. Possibilité d'encadrer du personnel. Formation et années d'expérience Licence (ou diplôme équivalent) en ressources humaines, systèmes d'information, informatique, administration des entreprises, technologies éducatives, développement organisationnel ou dans un domaine connexe, assortie d'au moins sept années d'expérience à responsabilités croissantes dans le soutien ou la direction de solutions technologiques d'entreprise dédiées aux talents, à la formation ou aux ressources humaines. Qualifications Connaissance approfondie des systèmes de gestion de l'apprentissage (LMS) d'entreprise, des technologies de formation, des systèmes de gestion des talents et des technologies RH connexes ; expérience avec CSOD (Cornerstone OnDemand) privilégiée. Expérience dans la direction de projets de mise en œuvre technologique à l'échelle de l'entreprise, d'intégration de systèmes et d'initiatives d'amélioration continue; maîtrise des outils de reporting et de Business Intelligence tels que Microsoft Power BI. Connaissance des normes technologiques de formation (SCORM, AICC, xAPI), des technologies de contenu pédagogique et des capacités émergentes de l'IA dans les domaines de la formation et de la gestion des talents. Excellentes compétences en organisation, planification et gestion de projet, incluant une capacité avérée à organiser, prioriser et gérer plusieurs initiatives simultanément. Solides compétences analytiques et de résolution de problèmes, avec la capacité de traduire les besoins de l'entreprise en solutions technologiques évolutives. Excellentes compétences en communication orale et écrite, et capacité à nouer des partenariats efficaces avec les services des ressources humaines, des technologies de l'information, les unités opérationnelles et les prestataires externes. Leadership avéré et capacité à encadrer, développer et diriger des équipes tout en favorisant la collaboration, l'innovation et l'amélioration continue. Solide maîtrise des applications Microsoft Office (notamment Excel, Power BI, PowerPoint, Teams) et capacité à assimiler rapidement de nouveaux systèmes et technologies. Compétences fondamentales Stratégie – Planification de l'avenir : Développement des talents, alignement organisationnel, réseautage stratégique et pensée stratégique. Exécution – Obtention de résultats : Esprit d'analyse, résolution de problèmes et prise de décision, orientation résultats, flexibilité intellectuelle, gestion des ressources, travail d'équipe et leadership d'équipe. Relations interpersonnelles – Établissement de relations: Orientation client, influence, négociation, connaissance de l'organisation, communication et présence, diversité et inclusion. Valeurs Esprit d'équipe: Collaborer et faire preuve de respect envers les membres de l'équipe, les partenaires et toutes les personnes avec qui nous traitons ; assurer une communication ouverte. Excellence: Viser la qualité et la sécurité; fournir un travail de premier ordre ; faire preuve de créativité et d'innovation; s'engager dans l'amélioration continue. Service: Passion pour le service aux clients internes et externes ainsi qu'à la communauté ; création d'une valeur supérieure. Confiance: Normes élevées d'éthique et de responsabilité personnelle ; transparence; crédibilité ; équité. Facteurs environnementaux et exigences physiques Dans le cadre de leurs fonctions, les membres de l'équipe peuvent être amenés à se rendre sur d'autres sites; ils doivent donc posséder les capacités de déplacement nécessaires pour le faire. Ce poste exige de pouvoir rester debout, marcher, se pencher, s'agenouiller, s'accroupir et manipuler (soulever, porter, déplacer) des charges légères à moyennes (de 10 à 50 livres / env. 4,5 à 22,7 kg). Le poste requiert une bonne coordination œil-main ainsi qu'une certaine dextérité des bras, des mains et des doigts (y compris la capacité de saisir des objets) et une acuité visuelle suffisante pour utiliser un clavier, faire fonctionner des équipements et lire des informations sur des applications ou des formulaires. Le membre de l'équipe est fréquemment amené à rester assis, à tendre les bras et les mains, à parler et à entendre. Haskell mettra en œuvre des aménagements raisonnables conformément à l'Americans with Disabilities Act (ADA) de 1990 et à l'Americans with Disabilities Act Amendments Act (ADAAA) de 2008. La description de poste sera révisée périodiquement à mesure que les tâches et responsabilités évolueront en fonction des besoins de l'entreprise. Les fonctions essentielles et secondaires du poste sont susceptibles d'être modifiées. Haskell est un employeur prônant un environnement de travail sans drogue et garantissant l'égalité des chances ; l'entreprise ne pratique aucune discrimination fondée sur la race (réelle ou perçue), la couleur, les convictions, la religion, l'origine nationale, l'ascendance, le statut de citoyenneté, l'âge, le sexe ou le genre, l'identité ou l'expression de genre, l'orientation sexuelle, la situation matrimoniale, le service militaire ou le statut d'ancien combattant, le handicap, les informations génétiques ou toute autre caractéristique protégée par les lois et réglementations fédérales, étatiques ou locales en vigueur.

Apply on Indeed

Newsletter Sign Up

Open Menu Icon