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  • Source: Indeed

    Senior Business Analyst

    Intercontinental Exchange | Jacksonville, FL 32246

    Job Description: Conducts various types of research and analysis to support the business operations to an internal business segment, division, group, or line of business. Assists management to resolve business issues in an effective and productive manner. Serves as a liaison between the client and the information technology organization from project inception through implementation to provide customer-centric solutions that solve business needs. Designs, documents business processes and publishes business metric results. Responsibilities Performs analysis of the business goals, objectives, and needs of the general business environment for ICE Mortgage Servicing Technology. Performs research and analysis to support business operations and presents findings to manager or, depending on level, the project leader. Plans and designs business processes and make recommendations and changes to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency. Utilizes systems and data to resolve business issues in the most effective and productive manner. Identifies and implements best practices and suggest how to improve current practices. Develops recommendations to solve problems and issues related to business operations. Analyzes and documents business processes and potentially metrics and identifies improvement opportunities. May perform special projects upon request and on occasion. May provide coaching and/or guidance to less experienced Business Analysts. Performs other related duties as assigned. Knowledge and Experience A Bachelor’s degree or equivalent combinations of education, training and work experience Prior Mortgage Servicing or Home Equity experience highly preferred Prior experience delivering technology integration solutions including APIs and web services is highly desirable. Knowledge of ICE MSP products and services preferred Knowledge of general business operations, operations, and structure Knowledge of mortgage and home equity servicing industries and/or financial services industry preferred Knowledge of basic analysis principles including working knowledge of systems development life cycles such as Iterative, Agile, etc. Familiarity of agentic tools such as Claude or similar Excellence in standard office software, such as MS Office (Excel, Outlook, etc.), Visio, etc. Experience with REST/JSON and SOAP XML and associated tools. Excellent verbal and written communication skills to audiences of various levels in the organization and at client organizations (e.g., executive, management, individual contributors) Willingly shares relevant knowledge and expertise to other resources Excellent analytical, decision-making, problem-solving, interpersonal, team, customer service, negotiation, conflict management and time management skills Ability to persuade and influence others on the best approach to take Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed Ability to work independently while delivering high-quality work and meeting planned deadlines while quickly adapting to changing priorities Is resourceful and proactive in gathering information, sharing ideas, and suggesting new solutions both internally and to clients (as applicable) -: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

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  • Source: Indeed

    Sr Director Architecture and AI Enablement

    Florida Blue (Blue Cross and Blue Shield of Florida) | Jacksonville, FL

    All of our team members and contributors are expected to deliver results with accountability while collaborating seamlessly across boundaries. They embrace change with resilience, staying curious and learning continuously in a rapidly evolving landscape. Grounded in business understanding and comfortable with AI and digital tools, they solve problems with critical thinking and creativity. Above all, they are driven to serve—ensuring their work creates meaningful impact for members and the community we support. For leadership roles, we seek individuals who think critically, embrace a future-focused mindset, and bring intentional perspective to their work —whether managing people, leading projects, or guiding teams. Our ideal candidates operate across matrix environments, applying systems thinking and evidence-based decision-making to drive sustainable results with economic discipline. We value those who lead change with courage and conviction, building trust across teams, and orchestrating both human and AI capabilities to amplify impact. Across all roles - managing direct reports, leading projects, or advancing individual expertise - they cultivate resources, strengthen capabilities, and create conditions for people and work to thrive. Above all, they are committed to building durable value—decisions and actions today that compound organizational strength tomorrow. Job Summary Critical leadership role responsible for setting technology strategy and architecture direction for Engagement Technology. Drives cloud migration, architectural simplification, and AI adoption across products and engineering practice. Partners with Enterprise Architecture, the AI COE, Data COE, Security, and peer engineering leaders. Must be credible with engineers and persuasive with executives. Key Requirements Engagement Technology strategy and architecture: drive the target-state architecture across product, platform, and integration domains; lead solution architecture for major initiatives; drive architectural simplification and legacy retirement; establish architecture governance and the design review process; and translate business strategy into technical direction. Enterprise collaboration and influence: serve as the primary interface to Enterprise Architecture; partner with the AI Engineering, Data, Security, and Infrastructure COEs; represent the group in enterprise architecture forums; and build relationships with peer leaders to secure alignment. AI SDLC transformation: own the AI SDLC transformation within Engagement Technology; select, pilot, and scale AI engineering tooling; establish standards, guardrails, and secure usage patterns; define and track adoption and productivity measures; and drive enablement, training, and change management. Cloud migration and modernization: own the cloud migration strategy and execution roadmap; define migration patterns and target cloud architecture; partner with Infrastructure, Security, and FinOps; and provide executive visibility into progress and cost. Leadership: lead and grow a high-caliber team, mentor senior engineers and architects, and operate as a member of the Engagement Technology leadership team. Qualifications 7+ years related work experience in software engineering and architecture, including enterprise-wide scope for the Senior Director level. Deep hands-on technical skills across web and mobile, API and event-driven integration, iPaaS, identity, and cloud-native architecture. Demonstrated ownership of target-state architecture in a multi-product environment. Experience leading cloud migration and modernization programs. Practical experience applying AI to the software development lifecycle. Proven ability to influence across Enterprise Architecture, Security, and Infrastructure organizations. Credible with engineers and persuasive with executives. Required Management Experience 5+ years direct supervisory/management experience Required Education Related Bachelor’s degree or additional related equivalent work experience Computer Science, Engineering, or a related field; equivalent combination of education and experience considered. Preferred Education Master’s degree Computer Science, Engineering, or a related technical discipline. Preferred Qualifications 15+ years of Software engineering and architecture, including enterprise-wide scope for the Senior Director level. 5+ years Leading architecture or technical transformation at scale. 10+ years of Hands-on cloud experience (AWS preferred), including cloud-native, web/mobile, API and event integration, iPaaS, and identity. Healthcare, insurance, or other regulated industry experience. AI/ML platform and GenAI solution architecture experience. Experience with AWS Bedrock and Snowflake Cortex. FinOps practices and cloud cost management. Business or platform transition and integration experience. Physical/Environmental Activities Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). Occasionally General Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally. What We Offer: As a Florida Blue employee, you will be at the heart of GuideWell’s vision – to lead the nation in transforming health through compassionate, connected, and technology-enabled care that delivers personalized value and empowered living. To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to: Medical, dental, vision, life and global travel health insurance; Income protection benefits: life insurance, short- and long-term disability programs; Leave programs to support personal circumstances; Retirement Savings Plan including employer match; Paid time off, volunteer time off, 10 holidays and 2 well-being days; Additional voluntary benefits available; and A comprehensive wellness program Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ. To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases. Annualized Salary Range: $180,000 - $292,500 Typical Annualized Hiring Range: $180,000 - $225,000 Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring. We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.

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  • Source: Indeed

    Senior Manufacturing Engineer – Onsite

    Medtronic | Jacksonville, FL 32216

    We anticipate the application window for this opening will close on - 23 Oct 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life At Medtronic Neuroscience, we bring innovation, expertise, and purpose together to improve outcomes and transform lives for people living with neurological, spine, and chronic pain conditions. At Medtronic ENT, we deliver innovative technologies that help clinicians treat complex ear, nose, and throat conditions with greater precision and confidence. Our solutions enhance patient outcomes across both office and surgical settings. Check us out on LinkedIn: Medtronic ENT Medtronic’s ENT Operating Unit is dedicated to advancing surgical care through innovative technologies that enhance precision, efficiency, and patient outcomes. With a comprehensive portfolio that includes the StealthStation™ ENT Navigation System, M4 & M5 Microdebriders, and NIM™ Nerve Monitoring Systems, we empower surgeons with cutting-edge tools for minimally invasive ENT procedures. Beyond technology, we are committed to clinical excellence, offering education, training, and research to support healthcare professionals. By continually pushing the boundaries of innovation, Medtronic is shaping the future of ENT surgery and improving patients' quality of life worldwide. This position is based in Jacksonville, Florida and requires onsite presence 4 days/week. The Senior Manufacturing Engineer is responsible for developing, implementing, and sustaining manufacturing processes, equipment, and production systems that support safety, quality, delivery, and cost objectives. This role drives process improvements, supports new product and process introductions, investigates manufacturing challenges, and ensures compliance with applicable regulatory and quality requirements. Primary Responsibilities Design, develop, and optimize manufacturing processes, production equipment, and workflow layouts to improve safety, quality, and operational efficiency. Lead process validation, equipment qualification, and manufacturing readiness activities for product and process changes. Analyze manufacturing performance data and implement corrective and preventive actions to address process variability and quality issues. Develop and maintain manufacturing documentation, including work instructions, process specifications, validation protocols, and standard operating procedures. Partner with Quality, Operations, and Research and Development teams to support product transfers, design changes, and continuous improvement initiatives. Evaluate and implement automation, tooling, fixtures, and equipment enhancements to increase productivity and process capability. Apply statistical process control methods and data-driven decision making to monitor and improve manufacturing performance. Ensure manufacturing processes comply with regulatory, quality system, and safety requirements. Required Qualifications Bachelor's degree with 4+ years of manufacturing engineering experience OR Master's degree with 2+ years of manufacturing engineering experience OR PhD with 0+ years of experience required. Experience developing and sustaining manufacturing processes in a regulated production environment. Experience with process validation, equipment qualification, or manufacturing process development. Preferred Qualifications Experience analyzing process performance data and implementing corrective actions. Experience collaborating with cross-functional teams to support manufacturing operations and product quality. Experience in medical device manufacturing. Experience with Statistical Process Control (SPC) and process capability analysis. Experience supporting new product introduction, product transfer, or manufacturing scale-up activities. Experience with Lean Manufacturing and continuous improvement methodologies. Experience with automation, tooling design, or advanced manufacturing technologies. For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. ‌ Recruitment Fraud Alert We are aware of phishing scams targeting job seekers. Please keep the following in mind: Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected] . ‌ Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$102,400.00 - $153,600.00 ‌ This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance , Health Savings Account , Healthcare Flexible Spending Account , Life insurance, Long-term disability leave , Dependent daycare spending account , Tuition assistance/reimbursement , and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match , Short-term disability , Paid time off , Paid holidays , Employee Stock Purchase Plan , Employee Assistance Program , Non-qualified Retirement Plan Supplement (subject to IRS earning minimums) , and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below: Medtronic benefits and compensation plans It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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  • Source: Indeed

    Mid-Level QA Analyst – Jacksonville

    Streamline Imaging | Jacksonville, FL 32256

    Mid-Level QA Analyst (Remote) Salary Range: $80,000 - $100,000 annually References required Applicants must reside in the Jacksonville, FL metropolitan area or a surrounding community within reasonable commuting distance of our Salisbury Road office. Applicants must be currently authorized to work in the United States in an approved state without current or future employer sponsorship or additional employment authorization requirements. About the Role We are seeking a skilled and detail-oriented Mid-Level QA Analyst to join our growing team. The ideal candidate will have a strong foundation in software quality assurance, experience testing APIs and databases, and the ability to work effectively within a collaborative Agile environment. This role is responsible for developing and executing test plans, identifying software defects, documenting testing results, and partnering with development teams to ensure high-quality software releases. Candidates who have a strong background in manual testing and test validation are encouraged to apply. Experience with test automation tools is considered a plus but is not required. This role is considered hybrid with no set schedule on remote and in-office work. Key Responsibilities Develop and execute comprehensive test plans and test cases to ensure software quality. Identify, document, and track defects through resolution. Collaborate with developers, business stakeholders, and crossfunctional teams to validate requirements and ensure product quality. Communicate testing progress, risks, and status updates to stakeholders. Provide feedback during product design and development to improve testability and quality. Develop and maintain testing documentation, including test cases, test scripts, and test results. Participate in Agile ceremonies and collaborate closely with development teams. Contribute to continuous improvement of QA processes, procedures, and best practices. Required Qualifications 3+ years of experience in Quality Assurance, Software Testing, or a related field. 3+ years of experience working with Microsoft SQL or other relational database platforms. 3+ years of experience testing APIs; experience with Postman is preferred. Strong analytical and problemsolving abilities. Excellent written and verbal communication skills. Experience working within Agile development environments. Understanding of software testing methodologies, tools, and best practices. Preferred Qualifications Experience with test automation tools such as Selenium, Appium, or similar frameworks. Familiarity with programming and web technologies such as C#, HTML, CSS, or JavaScript. Experience creating and maintaining detailed test documentation. Strong background in manual application testing and defect identification. The interview process consists of: An HR phone interview At least one interview with the hiring manager Due to our remote recruiting process, please do not call for application status updates. Recruiting staff are not onsite to receive calls, and application updates will not be provided over the phone. About Streamline Imaging LLC Streamline is a fast-growing company looking for capable individuals who want to grow with our company and establish a stable career in the workers’ compensation industry. Streamline strongly supports the internal advancement of our employees with promotional opportunities extended exclusively to in-house employees, along with annual, above-market merit increases and generous paid-time off and medical benefits.

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  • Source: Indeed

    Lic Clinical Social Worker

    AdventHealth Palm Coast Parkway | Palm Coast, FL 32137

    Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits Schedule: PRN Shift: Day (United States of America) Address: 1 ADVENTHEALTH WAY City: PALM COAST State: Florida Postal Code: 32137 Job Description: Communicates with and educates patients and families regarding emotional, social, and financial impacts of illness and mobilizes family/community resources to meet identified needs while advocating for patient and family empowerment in making health care decisions and accessing needed services. Assesses readmitted patients for the patient’s and family’s perceived reasons for the readmission. Organizes and facilitates patient and family care conferences with the multidisciplinary team. Documents discharge planning evaluation, ongoing assessment, discharge plans, MDRs, barriers to progression of care, avoidable days, and patient and family needs according to standard work. Provides patient and family advocacy, and support patient’s choice and patient rights during hospitalization. Communicates with Payors patient’s needs for authorization for post-acute care as needed. Provides grief counseling, disease adjustment support, crisis intervention, goals of care planning support, and de-escalation services for patients as appropriate. Assesses patients’ and families’ wholistically for discharge planning needs in the inpatient, observation and/or emergency departments, including prior functioning, support systems, financial, and psychosocial in a timely fashion to avoid delays in discharge planning. Reviews the medical record, including medications, history and physical, labs, and progress notes and incorporates the clinical, social, and financial factors into the transition of care plan. Develops discharge plans with appropriate contingency plans throughout the hospital stay to ensure timely care coordination and progression of care, making arrangements for post-acute care services and facilities as well as community care for social needs. Leverages technology and follows standard work and best practices to communicate with post-acute care services and facilities to ensure patient care information is communicated for continuity of care, medical records are complete, and discharge reconciliation is accurate. Actively participates in multi-disciplinary rounds to review changes in patient status, progression and level of care, and discharge plans for all assigned patients to identify resources necessary at discharge and ensure a timely transition, escalating care delays to leadership as appropriate. Other duties as assigned.Knowledge, Skills, and Abilities: • Excellent interpersonal communication and negotiation skills • Critical thinking and problem-solving skills • Psychosocial assessment skills • Customer service skills • Ability to work and communicate with people of all social, economic, and cultural backgrounds; be flexible, open-minded and adaptable to change • Effective organizational skills • Computer proficiency with Outlook e-mail and electronic medical records • Flexible in a complex and changing healthcare environment • Understanding of pre-acute and post-acute venues of care and post-acute community resources • Maintains a current working knowledge of services available in the local community, particularly services available to patients with limited or non-existent payment resources • Strong interview, assessment, and organizational skills • Leadership skills • Data analysis skills • Current working knowledge of discharge planning, utilization management, care management, performance improvement and managed care reimbursement • Knowledge of state and federal guidelines pertinent to Care Management • Ability to identify appropriate community resources and to work collaboratively with patients, families, multidisciplinary team and community agencies to achieve desired patient outcomes • Ability to act in an autonomous, self-directed manner while maintaining the ability to collaborate with other members of the team • Ability to utilize in-house and external resources • Flexibility in prioritization • Ability to analyze complex technical data and complex interpersonal dynamics in brief time • Ability to utilize stress management techniques effectively • Ability to adapt to cultural, ethnic and religious diversity • Skill in utilizing Microsoft Word and Outlook tools • Skills in advocacy • Diagnose and provide psychotherapy to children and adults with behavioral health disorders • Ability to gather individual patient assessment data, including individualized treatment plans, and referrals • Ability to analyze and assess data, techniques, methodology, equipment operations, and quality control to ensure that information is obtained and presented accurately • Ability to master educational, counseling, and administrative principles, theories, techniques, and practices • Ability to work collaboratively as a dynamic treatment team member • Must be able to read, write and speak conversational English • Suggest and participate in process improvement opportunities in the performance of duties • Psychosocial assessment skills across the age continuum from newborn to geriatric • Demonstrates the ability to connect patients and families with necessary services, both inside and outside the healthcare system • Must demonstrate patience and tact when dealing with patients, families, and other staff • Discharge Planning, Utilization Review, and Interdisciplinary Team Coordination • Grief counseling and crisis intervention skills Education: • Master's in Social Work (MSW) [Required] Field of Study: • N/A Work Experience: • 4+ years experience in social work [Required] • Experience in Care Management [Preferred] Additional Information: Additional Licensure or certification requirements may apply depending on the specific unit or state in which this position is located. Please consult the relevant credential grid for detailed information regarding these requirements. Licenses and Certifications: • Accredited Case Manager (ACM) [Preferred] • Certified Case Manager (CCM) [Preferred] Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/msy4mja2 Pay Range: $26.33 - $48.98 Background Screening Requirement (Florida Law) Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/ This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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    Business Analysis Associate II – Home Lending

    JPMorganChase | Jacksonville, FL 32256

    JOB DESCRIPTION Embark on a rewarding and challenging career as a Business Analysis with our dynamic team. You'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment. Join us and contribute to our mission while advancing your career. As a Business Analysis II - Home Lending within JPMorganChase, you'll work closely with business and IT partners to provide data, reporting and analytics to support Home Landing business operations, initiatives and business transformation projects. Your primary focus include database, reporting and analytic support, as well as documentation, quality/compliance controls, business analysis, and task and workflow analysis. Job Responsibilities Coordinate with Operations, Middle Office, Finance, Technology, and Senior Management to understand and build business requirements, procedures, and processes. This will include specifications, data sources, process mapping and design, user interfaces, compliance/quality control, documentation and maintenance Conduct data analysis, data collection, and synthesis to translate into actionable solutions that can optimize operation resources Work with business partners and IT to streamline and to automate existing data/reporting processes and business operations Update and improve current operations and workflows. Conduct workflow analysis, create detailed project plans, documenting business requirements, detailing issues and problems, and drafting business and technical implementation documents Required qualifications, capabilities and skills Bachelor's degree 3+ years of coding experience in SQL and equivalent 3+ years of working experience in Alteryx or Tableau or MS-Excel/Access 3-5 years business analysis experience Excellent analytical and logical thinking to understand and analyze business and operations Independent and detailed oriented Excellent team player, good communication and presentations skills Experience with AI-powered analytics or intelligent process tools. Preferred qualifications, capabilities and skills Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes. ABOUT US Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. For many, owning a home is the ultimate dream and we're here to help customers make responsible choices throughout the home buying process through our online tools and advice. Whether purchasing a first home or vacation home, refinancing an existing loan or tapping into a home equity line of credit, we offer comprehensive services to help homeowners at every stage of their journey.

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    P&C Actuary Analyst

    Deloitte | Jacksonville, FL 32202

    Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific insights and cross-domain perspectives to help organizations tackle their most challenging workforce issues and align talent strategies with their strategic visions. Our practice is renowned for making work better for humans and humans better at work. Be part of this exciting era of change and join us on this transformative journey. Recruiting for this role ends on 10/23/2026. Work you'll do As an Actuarial Analyst on the Insights, Innovation & Operate team, you will be responsible for... Conducting property and casualty (P&C) reserve analyses, including work supporting Statements of Actuarial Opinion and audits, and documenting results for client deliverables Contributing to the growth and development of artificial intelligence (AI) capabilities, solutions, and leading practices for internal teams and client engagements Supporting actuarial modernization engagements that transform actuarial processes, data, technology, and operating models to improve efficiency and business insights Building and evaluating pricing, financial, economic capital, and enterprise risk management models to support client decisions Supporting engagements involving mergers and acquisitions, new product development, strategic planning, pricing strategy, target-market assessments, competitive coverage and rating assessments, profitability analysis, and audit support A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines The team Insights, Innovation, and Operate Our Insights, Innovation & Operate Offering is designed to enhance key aspects of our clients' businesses by leveraging cutting-edge technology, data, and a blend of deep technical and human expertise. We innovate and deliver creative, industry-specific solutions that streamline operations and accelerate speed-to-value. Qualifications Required: Bachelor's degree 1+ years of property and casualty (P&C) actuarial experience Passed 1 actuarial examinations You must reside within a commutable distance of your assigned office with the ability to commute daily, if required, without the need for overnight accommodations Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve Limited immigration sponsorship may be available Preferred: 1+ years of experience applying loss reserving methods 1+ years of experience using one or more of the following: Microsoft Excel, Microsoft Word, Microsoft Access, or Visual Basic for Applications (VBA) 1+ years of experience applying Statutory Accounting Principles (SAP), Generally Accepted Accounting Principles (GAAP), accounting standards issued by the Financial Accounting Standards Board (FASB) or Governmental Accounting Standards Board (GASB), or insurance regulatory compliance requirements 1+ years of experience applying Actuarial Standards of Practice (ASOPs), pricing methods, or cost-allocation methods 1+ years of experience supporting insurance or reinsurance company operations or product development 1+ years of experience developing and utilizing AI capabilities and solutions 1+ years of experience using insurance data sources for actuarial modeling The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $74,900 to $147,600. #HCFY27, #IIOFY27

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    Business Development Manager | EMS

    UF Health | Saint Augustine, FL 32086

    Overview: EMS Business Development Manager Location: UF Health Flagler Hospital (St. Johns and Flager area) Work Style: Field-Based - This is a position that will be a part of our Gainesville based team but will work the geographic territory of Flagler County and St. Johns County, representing the UF Health St. Johns and Durbin campuses. FTE: Full-Time (1.0 FTE) Build and maintain strong relationships with local EMS leadership and providers, community leadership, emergency rooms, healthcare systems and their teams through regular outreach, while developing and executing targeted business development strategies that support the organization’s strategic growth goals. Gather and analyze market and competitive intelligence to inform leadership decisions, address and resolve barriers for patient access to the UFH system, support the growth needs of clinical service lines, programs, and system initiatives. Coordinate and collaborate on educational outreach activities throughout the market including but not limited to CME events, in-services, conferences, health fairs, and seminars to highlight organizational capabilities and foster engagement. Contribute to medical transport and hospital to hospital growth, strengthen medical transport and health system alignment, and ensure strategies implemented support system initiatives. Responsibilities: Responsibilities Build and maintain relationships with community EMS providers, medical transport providers, and healthcare systems Strengthen medical transport alignment and engagement Drive strategic growth for key service lines, clinical programs, and system initiatives Develop and execute business development plans and tactics for strategic growth Collect and report market intelligence with leadership Resolve ED throughput barriers through collaboration with clinical and operational leadership Coordinate educational outreach including CME programs, in services, field visits, etc. Qualifications: Education: Bachelor's Degree Minimum Qualifications: 5+ years of experience in business development, clinical services, EMS/medical transport, hospital emergency service, medical/pharmaceutical sales, or provider relations preferred Preferred Qualifications: An understanding of Emergency Department patient throughput from an EMS perspective, flight perspective, ED perspective or all of the above Experience and relationships within the ST. Johns and Flagler counties with local EMS bases and leaders Experience with County Commission and City Leadership Strong communication skills both written and verbal Experience in market assessments and data analysis preferred Professional presentation skills Experience within healthcare and/or a hospital system specifically preferred Experience in a provider relations role preferred High level of professionalism required

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    ADMINISTRATIVE ASSISTANT I – 64029788

    State of Florida | Jacksonville, FL 32202

    Requisition No: 885786 Agency: Department of Health Working Title: ADMINISTRATIVE ASSISTANT I - 64029788 Pay Plan: Career Service Position Number: 64029788 Salary: 34,759.92 - 45,000.00 Posting Closing Date: 10/23/2026 Total Compensation Estimator Tool Job posting category (Internal) Administrative Assistant I, Position Number 64029788. Jacksonville, Duval County Your Specific Responsibilities: The Bureau of Vital Statistics provides for the statewide registration of all Florida vital record events, which includes all Florida births, deaths, fetal deaths, marriages, and divorces. The bureau issues more than 2.8 million certified copies annually. A centralized database allows all 67 counties to issue birth certifications, 1850 to present: death and fetal certifications, 2009 to present. Marriages, and divorces, 1927 to present, are available for certification from the state office. The bureau maintains more than 22 ½ million vital records. The bureau produces routine and special analysis and reports of vital statistics data; provides policy, procedure and monitoring of 67 county local registrars of vital statistics; 118 birthing hospitals; funeral directors, medical examiners and certifying practitioners; and numerous tax collector offices, in accordance with Chapter 382 Florida Statutes and Chapter 64V, Florida Administrative Code. Position Description This position provides administrative and fiscal support in the operation of a records management and control program in the Administrative Services Unit. Review operational procedures for ordering, storing, shipping, inventory, and assist billing for safety paper to various agencies. Additional responsibilities include performing accounting, purchasing and fiscal duties within the Administrative Service Unit. 1.Maintains a continuous control of inventory of safety paper, vital records, archived records, and supplies in the Bureau of Vital Statistics (BVS) Office. This includes the assisting in ordering safety paper, tracking and receiving of shipment and storing safety paper in the Vital Statistics Warehouse. Meets with administrative and technical personnel to discuss problems involved in controlling safety paper. Recommends methods and procedures to improve the storing, inventory, and security of records. 2. Assists in collecting the cash, checks, money orders, and terminal settlement reports from the Client Service Unit for the daily deposit. This includes verifying totals collected match the All Teller Report for current day; and delivers it for the preparation of the daily bank deposit within established policies and procedures. 3. Receives and reviews requisitions from offices within the BVS and the 67 County Health Departments (CHD) to determine eligibility for issuance of safety paper. Prepares shipment of safety paper for delivery per requisition within established policies and procedures. Monitors inventory of safety paper by updating and editing spreadsheets by logging audit control numbers numerically. Provides fiscal data for invoicing CHD’s. 4.Assist in providing input preparing and updating reports and spreadsheets to monitor operating budget, printing various reports to monitor operating budget, and conduct daily administrative activities. 5.Assists in updating and editing the employee training spreadsheet which includes Train courses, People First classes, and other miscellaneous training environments. 6.Assists in maintaining and updating State Owned Property in the Asset Manager System. This includes new asset items, surplus items, property transfer items, etc. 7.Performs other related duties and special assignments as required and requested such as travel. Required Knowledge, Skills, and Abilities: 1. Knowledge of the principles and techniques of effective communication. 2. Knowledge of the methods of data collection. 3. Ability to understand and apply applicable rules, regulations, policies and procedures. 4. Ability to prepare correspondence and administrative reports. 5. Ability to collect, record, and analyze data relating to administrative functions such as accounting, fiscal, and purchasing. 6. Ability to plan, organize, and coordinate work assignments. 7. Ability to establish and maintain effective working relationships with others. 8. Ability to utilize problem solving techniques. 9. Ability to work independently. Qualifications: Excellent customer service skills and knowledge of Office 365 products such as Word, Excel and Outlook. Must have a valid Driver’s License in order to make deliveries if needed. Prefer to have the ability to lift boxes up to 55 pounds each. Florida Department of Health Mission, Vision, and Values: Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision: To be the Healthiest State in the Nation. Values: I nnovation: We search for creative solutions and manage resources wisely. C ollaboration: We use teamwork to achieve common goals & solve problems. A ccountability: We perform with integrity & respect. R esponsiveness: We achieve our mission by serving our customers & engaging our partners. E xcellence: We promote quality outcomes through learning & continuous performance improvement. Where You Will Work: 1217 N Pearl Street, Jacksonville, FL 32202 The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including: Annual and Sick Leave benefits; Nine paid holidays and one Personal Holiday each year; State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; Retirement plan options, including employer contributions ( Flexible Spending Accounts; Tuition waivers; And more! For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com. Please be advised: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available. All documentation is due by the close of the vacancy announcement. Location: JACKSONVILLE, FL, US, 32202 Nearest Major Market: Jacksonville

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    Cyber Manager – ASM Vulnerability Management – Patching

    Deloitte | Jacksonville, FL 32202

    Are you an experienced cybersecurity professional looking to help organizations reduce cyber risk and improve resilience? At Deloitte & Touche LLP, you'll work with leading organizations to strengthen security, enable innovation, and reduce threat exposure. Join Deloitte's Cyber Defense & Resilience Continuous Threat Exposure Management (CTEM) team to help clients identify, assess, and reduce their attack surface. In this role, you'll lead remediation efforts, work with cross-functional stakeholders, and deliver solutions aligned to business and security priorities. Recruiting for this role ends on 03/31/2027. Work you'll do As a Cyber Manager - ASM Vulnerability Management - Patching on the Cyber Defense & Resilience Continuous Threat Exposure Management (CTEM) team, you will be responsible for: • Manage exposure-based remediation and patching activities aligned to CTEM priorities and lead vulnerability and patch management operations across infrastructure, middleware, and applications. • Prioritize remediation activities using threat intelligence, exploitability, attack paths, asset criticality, and exposure data; support exception management, incident-driven response activities, and process improvements that reduce cyber risk. • Develop vulnerability management reporting metrics and dashboards that track remediation progress and exposure reduction for client stakeholders; develop client deliverables and mentor junior practitioners. • Support proposals and points of view, including contributing to proposal content, staffing and pricing models, and statements of work. • Support client advisory efforts on exposure and risk considerations introduced by artificial intelligence (AI) and large language model deployments, including AI-specific attack surface, data exposure, and model and supply chain risk. A successful candidate would possess these skills: • Ability to work independently and collaborate as part of a team • Effective written and verbal communication skills • Meticulous attention to detail and quality of work product • Ability to build and sustain professional relationships • Ability to lead projects or workstreams • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment • Strong interpersonal skills and professional demeanor • Ability to meet deadlines • Ability to mentor and provide clear guidance to others The team Deloitte's Cyber Specialists help organizations manage cyber risk through stronger security, greater visibility, and embedded privacy practices. The Cyber Defense & Resilience team works with clients to design, implement, and operate programs that help protect critical assets, support digital transformation, and respond to evolving threats. Within this practice, the CTEM team helps clients identify exposures, prioritize remediation, and reduce risk across complex technology environments. Qualifications Required: • Bachelor's degree in Computer Science, Cybersecurity, Information Systems, Engineering, Information Technology, or a related field • 6+ years of experience in information technology, information security, or both, including leading and executing vulnerability management, patch management, or continuous threat exposure management remediation programs; hands-on experience remediating vulnerabilities and executing patch management across Linux, Windows, middleware, and applications using one or more of the following tools: BigFix, Microsoft Endpoint Configuration Manager, Red Hat Satellite, Windows Server Update Services, Tenable, Rapid7, or Qualys. • Experience automating remediation workflows using PowerShell, Bash, Python, JavaScript Object Notation (JSON), Ansible, Terraform, or a combination of these; hands-on experience using and configuring Information Technology Service Management or configuration management database platforms, such as ServiceNow, to coordinate remediation activities and report exposure reduction. • Experience applying risk-based vulnerability prioritization approaches that weigh exploitability, asset criticality, and business risk in addition to severity scores; experience leading or supporting efforts to mature client attack surface management processes, tooling, and reporting. • Experience assessing artificial intelligence (AI) and Frontier AI risk considerations, including AI-related threat vectors such as prompt injection, data poisoning, and model supply chain risk, and applying them to exposure management programs; possession of one of the following cybersecurity certifications: Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), Offensive Security Certified Professional (OSCP), a Global Information Assurance Certification (GIAC), or Qualys Certified Specialist; experience supporting sales pursuits, Request for Proposal (RFP) responses, and solution development for cyber managed services engagements, translating technical security findings into client recommendations and status updates, mentoring and developing junior team members, and coordinating activities across a project team or workstream. • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve. • Limited immigration sponsorship may be available Preferred: • Master's degree in Computer Science, Cybersecurity, Information Systems, Engineering, Information Technology, or a related field • Experience working in a consulting environment or for a Big 4 firm • Experience with ServiceNow workflows, automation, or orchestration • Experience using one or more of the following frameworks: National Institute of Standards and Technology Cybersecurity Framework, Center for Internet Security, International Organization for Standardization 27001, or Cloud Security Alliance Cloud Controls Matrix • Experience supporting proposals, statements of work, or work orders • Experience with artificial intelligence (AI) security governance frameworks, including the National Institute of Standards and Technology AI Risk Management Framework or International Organization for Standardization/International Electrotechnical Commission 42001 (ISO/IEC 42001), or supporting clients on responsible AI adoption; experience assessing or advising on AI and machine learning (AI/ML)-specific attack surface as part of broader attack surface management (ASM) or continuous threat exposure management (CTEM) programs. Compensation and Incentive Disclosure The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $134,500 to $265,100. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #CyberCDR27

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    Cyber Senior Manager – ASM Vulnerability Management – Patching

    Deloitte | Jacksonville, FL 32202

    Are you an experienced cybersecurity professional looking to help organizations reduce cyber risk and improve resilience? At Deloitte & Touche LLP, you'll work with leading organizations to strengthen security, enable innovation, and reduce threat exposure. Join Deloitte's Cyber Defense & Resilience Continuous Threat Exposure Management (CTEM) team to help clients identify, assess, and reduce their attack surface across traditional and AI-driven technology environments. In this role, you'll lead remediation efforts, work with cross-functional stakeholders, and deliver services aligned to business and security priorities. Recruiting for this role ends on 02/01/2027. Work you'll do As a Cyber Senior Manager - ASM Vulnerability Management - Patching on the Cyber Defense & Resilience Continuous Threat Exposure Management (CTEM) team, you will be responsible for: • Leading teams that build and operate client CTEM programs, including: Managing exposure-based remediation and patching activities aligned to CTEM priorities Leading vulnerability and patch management operations across infrastructure, middleware, and applications Prioritizing remediation activities using threat intelligence, exploitability, attack paths, asset criticality, and exposure data Supporting exception management, incident-driven response activities, and process improvements that reduce cyber risk Developing vulnerability management reporting metrics and dashboards that track remediation progress, exposure reduction, and program maturity for client stakeholders • Contributing to proposals and points of view, including developing proposals, building staffing and pricing models, writing statements of work, and growing the program's sales and business pipeline • Advising clients on exposure and risk considerations introduced by AI and large language model deployments, including AI-specific attack surface, data exposure, and model and supply chain risk • Driving Defensive ASM practice growth through sales pursuits, request for proposal responses, client solution presentations, vendor relationships, and adoption of cybersecurity methodologies, architectures, and technologies • Leading a portfolio of cyber operations and managed security services engagements, including: Project delivery, financial forecasting, margin management, resource planning, service-level agreement performance, and engagement governance Serving as the senior escalation point and trusted advisor to client chief information security officers, chief information officers, and other executives for security incidents, strategic risk decisions, executive briefings, and post-incident reviews Setting operational and technical strategy across threat and vulnerability management, CTEM, and patch management in coordination with security operations and incident response, endpoint security, application security, identity and access management, and network security Leading, coaching, and developing Managers, technical leads, and analysts across engagements and geographies; overseeing engagement onboarding, transitions, reporting, and escalation management A successful candidate would possess these skills: • Ability to work independently and collaborate as part of a team • Effective written and verbal communication skills • Meticulous attention to detail and quality of work product • Ability to build and sustain professional relationships • Ability to lead projects or workstreams • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment • Strong interpersonal skills and professional demeanor • Ability to meet deadlines • Ability to mentor and provide clear guidance to others The team Deloitte's Cyber Specialists help organizations manage cyber risk through stronger security, greater visibility, and embedded privacy practices. The Cyber Defense & Resilience team works with clients to design, implement, and operate programs that help protect critical assets, support digital transformation, and respond to evolving threats. Within this practice, the CTEM team helps clients identify exposures, prioritize remediation, and reduce risk across complex technology environments. Qualifications Required: • 8+ years of experience in information technology, information security, or both • Bachelor's degree in Computer Science, Cybersecurity, Information Systems, Engineering, Information Technology, or a related field • Experience leading vulnerability management, patch management, or continuous threat exposure management remediation programs • Experience leading vulnerability remediation and patch management across Linux, Windows, middleware, and applications at scale in complex enterprise environments; experience with BigFix, Microsoft Endpoint Configuration Manager, Red Hat Satellite, Windows Server Update Services, Tenable, Rapid7, or Qualys • Experience automating remediation workflows using PowerShell, Bash, Python, JavaScript Object Notation (JSON), Ansible, Terraform, or a combination of these • Experience using Information Technology Service Management or configuration management database platforms, such as ServiceNow, to coordinate remediation and report exposure reduction • Experience applying risk-based vulnerability remediation approaches that prioritize exploitability, asset criticality, and business risk in addition to severity scores • Experience modernizing client attack surface management (ASM) programs, including maturing processes, tooling, and reporting to improve visibility and reduce exposure • Experience assessing artificial intelligence (AI) and frontier AI risk considerations, including AI-specific threat vectors such as prompt injection, data poisoning, and model supply chain risk, and applying them to exposure management programs • One of the following cybersecurity certifications: Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Chief Information Security Officer (CCISO), Offensive Security Certified Professional (OSCP), or a Global Information Assurance Certification (GIAC) • Experience leading sales pursuits, Request for Proposal (RFP) responses, and solution development for cyber managed services engagements Experience translating technical security findings into client recommendations and executive presentations Experience coaching and mentoring Managers into senior leadership roles Experience coordinating activities across multiple cyber workstreams and engagements • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve. • Limited immigration sponsorship may be available Preferred: • Master's degree in Computer Science, Cybersecurity, Information Systems, Engineering, Information Technology, or a related field • Experience in a consulting environment or with a Big 4 firm • Experience with ServiceNow workflows, automation, or orchestration • Experience with one or more of the following frameworks: National Institute of Standards and Technology (NIST) Cybersecurity Framework, Center for Internet Security, International Organization for Standardization 27001, or Cloud Security Alliance Cloud Controls Matrix • Experience supporting proposals, statements of work, or work orders • Experience with artificial intelligence (AI) security governance frameworks, including the National Institute of Standards and Technology (NIST) AI Risk Management Framework or International Organization for Standardization/International Electrotechnical Commission 42001 (ISO/IEC 42001), or experience supporting clients on responsible AI adoption • Experience assessing or advising on artificial intelligence and machine learning (AI/ML)-specific attack surface as part of broader attack surface management (ASM) or continuous threat exposure management (CTEM) programs The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $163,400 to $322,100. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #CDRCyber27

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    Cyber ServiceNow SIR – Business Process Consultant

    Deloitte | Jacksonville, FL 32202

    Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat landscape. Through powerful solutions and managed services that simplify complexity, we enable our clients to operate with resilience, grow with confidence, and proactively manage to secure success. Recruiting for this role ends on 05/31/2027. Work you'll do • Facilitate workshops, stakeholder interviews, and requirements gathering with security operations center (SOC), incident response, and threat intelligence teams to document current-state and future-state processes based on ServiceNow out-of-the-box principles. • Map incident lifecycles, supporting tools, and data to ServiceNow Security Incident Response (SIR) capabilities and data models; identify gaps and migration considerations. • Develop epics, user stories, requirements, Responsible, Accountable, Consulted, and Informed (RACI) matrices, data flows, and integration needs for security information and event management (SIEM), endpoint detection and response (EDR), Threat Intelligence Security Center (TISC), and configuration management database (CMDB) platforms. • Support functional design and configuration of the SIR workspace, incident forms and states, assignment and escalation rules, response tasks, playbooks, flows, notifications, service-level agreements (SLAs), dashboards, roles, and access controls. • Produce test scenarios, training materials, and release notes; manage user story assignment, backlog grooming, sprint preparation, story refinement, demonstrations, user acceptance testing, defect triage, cutover, and risk tracking with engagement managers. A successful candidate would possess these skills: • Ability to work independently and collaborate as part of a team • Effective written and verbal communication skills • Meticulous attention to detail and quality of work product • Ability to build and sustain professional relationships • Ability to lead projects or workstreams • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment • Strong interpersonal skills and professional demeanor • Ability to meet deadlines • Ability to provide clear guidance to others The team Our Cyber Strategy & Transformation offering develops and transforms cyber programs in line with our client's strategic objectives, regulatory requirements, and risk appetite. We support capabilities across a broad suite of ServiceNow products across SecOps, Integrated Risk Management, and IT Asset Management. We are a growing team and are looking for our next generation of leaders to steer the direction of practice. Qualifications Required: • Bachelor's degree in Computer Science, Information Systems, Cybersecurity, Engineering, Information Technology, or Business Administration • ServiceNow Certified System Administrator (CSA) and 2+ years supporting ServiceNow implementation projects in a client-facing consulting role • 2+ years gathering business requirements, facilitating workshops, and documenting process flows or user stories • 2+ years designing, configuring, or implementing ServiceNow Security Incident Response (SIR) • Experience supporting security operations center (SOC) and incident response processes • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve. • Limited immigration sponsorship may be available. Preferred: • One or more of the following credentials: ServiceNow Certified Application Developer (CAD), ServiceNow Certified Implementation Specialist - Security Incident Response (CIS-SIR), or Architecture Excellence (ArchX) • Experience with ServiceNow Major Security Incident Management, Data Loss Prevention, or Threat Intelligence Security Center (TISC) applications • Experience applying National Institute of Standards and Technology (NIST) Special Publication 800-61, NIST Cybersecurity Framework (CSF), or MITRE ATT&CK • Experience integrating ServiceNow with security information and event management (SIEM) or endpoint detection and response (EDR) tools, including Splunk, Microsoft Sentinel, CrowdStrike, or Microsoft Defender • Experience using Now Assist for Security Operations • Experience as a SOC analyst or incident responder The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $82,600 to $162,800. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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    IT Project Manager

    University of North Florida | Jacksonville, FL 32224

    Department Project & Portfolio Management Office Compensation $65,000.00 to Negotiable Annual General Description / Primary Purpose The IT Project Manager, under the direction of an Associate Director or above within the Project Management Office (PMO), is responsible for leading and managing all aspects of the project lifecycle from project initiation through project closure. This position serves as a key contributor in the planning, coordination, execution, and delivery of technology and business initiatives that support the strategic goals of the University of North Florida. The IT Project Manager applies established project management methodologies, governance standards, and best practices to ensure successful project outcomes. Responsibilities include leading the planning and implementation of projects of varying size and complexity; facilitating the definition of project scope, goals, objectives, and deliverables; coordinating activities among project teams, university departments, vendors, and stakeholders; and ensuring projects are completed on schedule, within budget, and in alignment with quality expectations and organizational objectives. The IT Project Manager fosters effective communication, collaboration, risk management, and stakeholder engagement throughout the project lifecycle to support successful delivery and institutional effectiveness Job Functions Lead the planning, execution, monitoring, and closure of technology and business projects of varying size and complexity, ensuring alignment with university strategic goals, project objectives, and established project management methodologies. Facilitate the definition of project scope, objectives, deliverables, success criteria, assumptions, constraints, and resource requirements in collaboration with stakeholders, sponsors, functional offices, and technical teams. Develop and maintain comprehensive project management artifacts, including project charters, schedules, work plans, risk registers, communication plans, status reports, and project budgets to support project governance and informed decision-making. Coordinate project activities and resources across multiple departments, project teams, vendors, consultants, and external partners to ensure project milestones and deliverables are completed on schedule, within budget, and in accordance with quality standards. Monitor and control project performance by tracking scope, schedule, budget, risks, issues, dependencies, and resource utilization; implement corrective actions as needed to maintain project health and achieve desired outcomes. Communicate project progress, risks, issues, and recommendations to sponsors, governance committees, executive leadership, and stakeholders through regular status reporting, presentations, and project reviews. Facilitate and lead meetings, workshops, and stakeholder engagements to build consensus, resolve issues, manage change, and support successful project implementation and organizational adoption. Contribute to the continuous improvement of Project Management Office (PMO) processes, standards, methodologies, templates, and governance practices to enhance project delivery effectiveness, customer satisfaction, and organizational maturity. Assist with the development, maintenance, and enhancement of Project Management Office (PMO) methodologies, standards, templates, tools, and governance practices. Provide guidance, training, and mentoring to project team members, business stakeholders, and colleagues on project management principles, processes, and best practices. Support portfolio management activities by contributing to project intake, prioritization, reporting, resource planning, and project governance reviews. Research emerging project management methodologies, technologies, and industry trends and recommend improvements to organizational practices and project delivery capabilities. Prepare and maintain project documentation, records, presentations, and knowledge repositories to support audit, compliance, reporting, and operational needs. Represent the Project Management Office at workshops, conferences, professional development activities, and university events as requested. Marginal Functions Participate in departmental, division, and university committees, task forces, and special initiatives as assigned to support institutional goals and continuous improvement efforts. Perform other related duties and special projects as assigned to support the mission, goals, and operational needs of Information Technology Services and the University. Required Qualifications Master's and 1+ years of relevant experience or Bachelor's degree and 3+ years of relevant experience. Or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Certified Associate in Project Management (CAPM) or the ability to obtain CAPM preferred. Leadership: Leads cross-functional teams, builds consensus, and drives projects to successful completion. Communication: Effectively conveys information to technical and non-technical audiences through written, verbal, and presentation formats. Collaboration: Establishes productive relationships with stakeholders, project teams, vendors, and university leadership Problem Solving: Analyzes complex issues, identifies solutions, and recommends appropriate courses of action. Organization and Time Management: Effectively manages multiple priorities, deadlines, resources, and competing project demands. Project Management Methodologies: Knowledge of project management principles, best practices, and methodologies, including Agile, Waterfall, and hybrid approaches. Project Planning and Execution: Ability to develop and manage project charters, schedules, work plans, milestones, and deliverables throughout the project lifecycle. Risk and Change Management: Ability to identify, assess, mitigate, and monitor project risks, issues, dependencies, and change requests. Project Governance and Reporting: Ability to prepare project documentation, executive-level status reports, dashboards, and governance materials to support decision-making. Technology Project Delivery: Knowledge of information technology systems, software implementations, system integrations, cloud-based solutions, and enterprise applications to support successful project outcomes. Statement(s) of Understanding This position requires a background check. In conjunction with the University's policy, this position may also require a credit check. The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator Equal Opportunity The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation. Carnegie UNF is a Carnegie Community Engaged Institution. This designation celebrates the University’s collaboration with community partners from the local to the global level. It reflects UNF’s mission to contribute to the public good and prepare educated, engaged citizens.

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    Registration/Helpdesk TELECOMMUNICATIONS SPECIALIST II – 64053404

    State of Florida | Jacksonville, FL 32202

    Requisition No: 885787 Agency: Department of Health Working Title: Registration/Helpdesk TELECOMMUNICATIONS SPECIALIST II - 64053404 Pay Plan: Career Service Position Number: 64053404 Salary: 34,759.92 - 45,000.00 Posting Closing Date: 10/24/2026 Total Compensation Estimator Tool Job posting category (Open Competitive) Registration/Helpdesk -Telecommunications Specialist II (Registration/Helpdesk) Position Number 64053404. Jacksonville, Duval County Your Specific Responsibilities: The Bureau of Vital Statistics provides for the statewide registration of all Florida vital record events, which includes all Florida births, deaths, fetal deaths, marriages, and divorces. The bureau issues more than 2.8 million certified copies annually. A centralized database allows all 67 counties to issue birth certifications, 1850 to present: death and fetal certifications, 2009 to present. Marriages, and divorces, 1927 to present, are available for certification from the state office. The bureau maintains more than 22 ½ million vital records. The bureau produces routine and special analysis and reports of vital statistics data; provides policy, procedure and monitoring of 67 county local registrars of vital statistics; 118 birthing hospitals; funeral directors, medical examiners and certifying practitioners; and numerous tax collector offices, in accordance with Chapter 382 Florida Statutes and Chapter 64V, Florida Administrative Code. Position Description This position is in the Records Registration Section of the Bureau of Vital Statistics, and provides technical assistance and system support to external users of the Electronic Death and Birth Registration systems. The position is primarily responsible for handling help desk calls, emails, system testing, and registration support for funeral directors, medical examiners, hospitals, and county health department staff. Specific responsibilities include the following: 1. Assists users via phone and email with system access issues. Coordinates with central or regional Department of Health help desk to ensure tickets are worked on a timely basis and closed once problem is resolved. Processes and tracks new user access forms. Assist and help with the day-to-day operation of the Records Registration unit, and to help with the manual entry of Birth, Death, Dissolution of Marriage, Fetal Death and Marriage records. 2. Develops and coordinates help desk procedures to ensure quality and consistency is maintained in the delivery of services to customers. 3. Troubleshoots and analyzes system performance; addresses user error issues received by phone or email. Troubleshoots and analyzes relational database components in connection with user error issues. 4. Trains staff engaged in program support activities that enable users to file vital statistics records electronically. 5. Develops and maintains user acceptance test scripts to ensure that system performs as designed in requirements documents including, but not limited to, any future enhancements of the system. Reviews and updates system user manuals and guides. 6. Prepares and submits to management detailed reports dealing with any and all user or facility activities within the system as requested. 7. Coordinates with staff to ensure help desk coverage is provided for weekends and holidays and may work a variable work week schedule. 8. Performs other duties as required. Required Knowledge, Skills, and Abilities: 1. Knowledge of computer equipment. 2. Ability to diagnose and resolve telecommunication problems. 3. Knowledge of records management system standards and procedures. 4. Knowledge of Florida Statutes and Florida Administrative Code. 5. Knowledge of the Department of Vital Records Registration and code manuals. 6. Ability to coordinate activities of technical staff engaged in records management system. 7. Ability to provide training and assessment, communicate effectively, and to identify and solve problems. Qualifications: Excellent customer service skills and knowledge of Office 365 products such as Word, Excel and Outlook. Ability to troubleshoot system issues and resolve. Florida Department of Health Mission, Vision, and Values: Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision: To be the Healthiest State in the Nation. Values: I nnovation: We search for creative solutions and manage resources wisely. C ollaboration: We use teamwork to achieve common goals & solve problems. A ccountability: We perform with integrity & respect. R esponsiveness: We achieve our mission by serving our customers & engaging our partners. E xcellence: We promote quality outcomes through learning & continuous performance improvement. Where You Will Work: 1217 N Pearl Street, Jacksonville, FL 32202 The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including: Annual and Sick Leave benefits; Nine paid holidays and one Personal Holiday each year; State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; Retirement plan options, including employer contributions ( Flexible Spending Accounts; Tuition waivers; And more! For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com. Please be advised: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available. All documentation is due by the close of the vacancy announcement. Location: JACKSONVILLE, FL, US, 32202 Nearest Major Market: Jacksonville

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  • Source: Indeed

    Data Analyst, Asset Data

    Canoe Intelligence | Jacksonville, FL 32246

    COMPANY: Canoe Intelligence WEBSITE: https://canoeintelligence.com/ TITLE: Data Analyst, Asset Data LOCATION: Hybrid in New York City or Jacksonville SALARY: $70,000 - $110,000 base salary + bonus (based on New York, will be adjusted for geo) The Role: You are an operations professional eager to grow your career at the intersection of private markets and cutting-edge AI. As a member of our Asset Data Team, you will apply your expertise in private market asset data to build, define, and execute on our product and service offering—while supporting day-to-day operations, ensuring data quality, and tackling the operational complexity of the private markets ecosystem. You will work alongside team members to manage delivery through our onshore and offshore teams, contribute to the accuracy and efficiency of our platform, and partner closely with Asset Data leadership and Product Managers to help shape the future product roadmap. This is an exciting opportunity to develop deep subject matter expertise in underlying asset data, own core functionality, and drive meaningful improvements across service delivery and ongoing operations. What You’ll Do: Operational Support & Workflow Management: Support Asset Data Processing Workflows: Assist in the intake, review, and processing of asset-level data—including cost basis, valuations, and operating metrics—ensuring data moves through the pipeline accurately and on time. Monitor & Triage Exceptions: Review automated outputs, identify processing exceptions or anomalies, and escalate or resolve issues in coordination with senior operations staff. Deliver Quality: Reconcile extraction data against source documents, manage conflicting data points, and maintain high standards across all client deliverables. Subject Matter Expertise & Data Quality: Be an SME: Be the go-to individual within Canoe's Asset Data team for underlying asset data points—including cost basis, valuations, and operating metrics—and support the manipulation and enrichment of such data. Own Quality: Take charge of ensuring the highest standard of output for our asset data product offering, including standardizing asset-level data points across the platform. Advocate for Standards: Champion best practices, perform quality checks, and drive consistency across the team to foster a culture of excellence. Derive Insights: Perform analysis on data trends to inform our product and service offering, and flag patterns that can inform process improvements or automation opportunities. Process Improvement & Product Development: Continuous Improvement: Identify technology and process improvements to efficiently and effectively process asset data, and assist in refining operating procedures. Document Operational Logic: Help capture and organize process notes, workflow rules, and exception-handling procedures to be shared across operations and product teams. Cross-Functional Coordination: Work closely with Data, Product, and Engineering teams to communicate operational needs, contribute to asset data product roadmap discussions, and flag issues that require systemic fixes. Collaboration & Client Support: Manage Offshore Coordination: Support delivery through onshore and offshore team structures, ensuring asset data work is executed accurately and on schedule. Client-Adjacent Support: Assist client-facing team members by preparing operational summaries and asset data quality reports that support client communications and onboarding. What We’re Looking For: Experience: 4+ years of experience in fund operations, fund administration, private market data, or a related financial services role. Internship experience in relevant fields will be considered. Domain Knowledge: Strong familiarity with asset-level data points including, but not limited to, cost basis, valuations, and operating metrics, as well as capital calls, distributions, and fund financial statements. Operational Mindset: Process-oriented and organized, with a proven ability to self-manage in a remote or hybrid work setting and balance individual focus with team collaboration. Attention to Detail: You take accuracy seriously and understand that clean, reliable data is the foundation of everything we do. Communication Skills: Strong communication, presentation, and interpersonal skills with the ability to work effectively across teams and time zones. Comfort with Ambiguity: Comfortable navigating complex, fast-paced environments and uncovering answers to open-ended product and operational questions. Technical Comfort: Comfortable working with structured data in Excel or similar tools. Exposure to SQL or data platforms is a bonus, but not required. What You’ll Get: Medical, dental, vision benefits Flexible PTO 401(k) Home office stipend Employee Assistance Program Gym/Wifi reimbursement Education assistance Parental Leave Our Values: Client First —> Listen, and deliver client-centric solutions Be An Owner —> Take initiative, improve situations, drive positive outcomes Excellence —> Always set the highest standard for yourself and others Win Together —> 1 + 1 = 3 Who We Are: Canoe is reimagining alternative investment data processes for hundreds of leading institutional investors, capital allocators, asset servicing firms and wealth managers. By combining industry expertise with the most sophisticated data capture technologies, Canoe’s technology automates the highly-frustrating, time-consuming, and costly manual workflows related to alternative investment document and data management, extraction and delivery. With Canoe, clients can refocus capital and human resources on business performance and growth, increase efficiency, and gain deeper access to their data. Canoe’s AI-driven platform was developed in 2013 for Portage Partners LLC, a private investment firm. Canoe is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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  • Source: Indeed

    Healthcare Data Analyst

    Pace Partners of North East Florida | Jacksonville, FL 32257

    Join us as we grow! Community Hospice and Palliative Care, a leading non-profit organization specializing in end-of-life healthcare, is hiring a *Healthcare Data Analyst* to join our growing team. Offering a competitive salary and benefits, generous PTO, and retirement options, Community Hospice provides a supportive work environment to grow your professional career. The *Healthcare Data Analyst*, Quality and Compliance transforms clinical, quality, operational, and compliance data into actionable insights that support organizational performance, regulatory readiness, and strategic decision-making. Reporting directly to the Chief Compliance and Quality Officer, this role serves as the primary analytics resource for Quality Assurance and Performance Improvement (QAPI), compliance monitoring, regulatory reporting, and survey readiness activities across all service lines. *Position Details* * *Work Location: * Alivia Care/Community Hospice and Palliative Care non-profit headquarters 4266 Sunbeam Road, Jacksonville FL. No work from home at this time * *Days/Hours:* Monday - Friday 8:0am to 5:00pm * *Compensation *$90,000+ commensurate with experience; plus full benefits package including 23 days annual PTO *Job Responsibilities* The analyst leads data collection, validation, analysis, and reporting for CMS quality programs and other key performance measures, ensuring the accuracy, integrity, and reliability of organizational data. This role leverages modern data platforms and approved AI tools to enhance reporting capabilities through automation, trend analysis, predictive modeling, and process improvement. In partnership with executive, operational, and clinical leaders, the analyst develops dashboards, scorecards, performance reports, and actionable insights that support quality outcomes, compliance oversight, performance improvement, and informed decision-making. * Partner with clinical and compliance leaders to define, calculate, and maintain certified quality and compliance KPIs, with documented definitions, data sources, and calculation logic in the enterprise KPI registry. * Monitor quality indicators, clinical outcomes, and performance trends across hospice, home health, palliative care, and PACE; identify variation by team, setting, and market and explain root causes. * Partner with Quality and Compliance to analyze CAHPS data, including response trends, patient feedback themes, and demographic patterns, and support quality improvement initiatives through detailed reporting and data analysis. * Partner with BI Engineers and other technical resources to build and maintain automated quality dashboards and scorecards, replacing manual data pulls and static spreadsheets. * Perform conversion validation and reconciliation testing for the Databricks platform and EMR transitions; document defects and confirm converted data matches source systems and certified definitions. * Provide baseline data, statistical process control, and results tracking for performance improvement projects (PIPs) and QAPI. * Develop predictive and early-warning analytics with clinical leaders, such as live discharge risk, length-of-stay outliers, and CAHPS decline. * Use approved AI tools (for example, Claude, Microsoft Copilot, and Databricks Genie) to speed analysis, comment coding, documentation, and report drafting; verify all AI output against source data before use. * Follow Alivia Care AI governance, HIPAA, and data privacy standards; use only approved tools with protected health information; and submit new AI use cases for governance review. * Identify manual quality and compliance processes that can be automated or AI-assisted and collaborate with operational, technology, and analytics partners to prioritize and implement solutions. * Provide data and analysis to support survey readiness, accreditation reviews, and compliance audits at the request of the Chief Compliance Officer. * Prepare and present executive, committee, and Board-level reports that translate complex quality and compliance data into meaningful, actionable information. * Develop executive-level dashboards, scorecards, and analytical summaries that support strategic decision-making, regulatory readiness, and performance improvement initiatives. * Serve as the data resource for quality committees, the Hospice Experience Committee, and interdisciplinary meetings. * Train clinical and quality staff to read dashboards and use data in improvement work. * Other duties as assigned. *Knowledge and Critical Skills* Data and Technology * Proficiency in SQL and advanced Excel, including Power Query and pivot tables. * Proficiency in Power BI or a comparable BI tool, including data modeling and basic DAX. * Working knowledge of Python or R for data analysis (preferred). * Familiarity with cloud data platforms such as Databricks. * Knowledge of data quality practices: validation, reconciliation, data lineage, and documentation. * Applied statistics, including rates, basic risk adjustment, significance testing, and statistical process control. AI Literacy and Governance * Understands how generative AI and predictive models work, including their limits and common failure modes such as inaccurate output and bias. * Writes effective prompts and verifies AI output against source data before sharing results. * Knows responsible AI use in healthcare, including HIPAA, protected health information handling, and Alivia Care AI governance policy. Healthcare Quality * Knowledge of CMS hospice and home health quality programs and of survey and accreditation standards. * Experience with external platforms such as HealthPivots, NPHI, Care Compare, iQIES, and RAND. * Ability to translate clinical and operational data into clear findings and recommendations for executives. * Detail oriented, with excellent written and verbal communication skills. *Skilled At: * * Demonstrates initiative, self-motivation, and the ability to complete multiple tasks in a timely and accurate manner. * Learns new tools quickly and adapts as technology and AI capabilities change. * Works effectively in a matrix, building partnerships with clinical, compliance, finance, and IT colleagues. * Explains technical results clearly to nontechnical audiences. * Excellent accountability and problem-solving skills. *Education, Licenses and Certifications* * Bachelor's degree in health informatics, healthcare administration, statistics, data analytics, nursing, public health, or related field (required), Master's degree or relevant certification such as CPHQ, CHDA, Microsoft Power BI Data Analyst, or Databricks (preferred) * Certification such as CPHQ, CHDA, Microsoft Power BI Data Analyst, or Databricks (preferred) *Experience* * 3 to 5 years of healthcare data analysis experience, including quality measurement or clinical outcomes reporting * Hospice or home health experience is strongly preferred, including HOPE, CAHPS Hospice, or OASIS * Demonstrated experience writing SQL and building dashboards in Power BI or a comparable BI tool * Experience validating data during an EMR or data platform conversion (preferred) Benefits: * Dental insurance * Employee assistance program * Health insurance * Life insurance * Paid time off

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