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Lead Enterprise Systems Analyst, IS Administration, Baptist Health Medical Center

Baptist Health | Jacksonville, FL 32207

About Baptist Health Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. Lead Enterprise Systems Analyst, Baptist Health Medical Center The Lead Enterprise Systems Analyst serves as a senior technical and functional expert responsible for the design, optimization, and ongoing support of enterprise platforms, with a focus on Workday and UKG Pro Workforce Management (WFM). This role provides technical leadership for enterprise application initiatives that drive operational efficiency, standardization, and continuous improvement across Human Resources, Finance, Payroll, and Workforce Management. Acting as both a technical lead and project leader, the Lead Enterprise Systems Analyst coordinates day-to-day application activities, manages prioritized work intake, and ensures the successful delivery of enhancements, integrations, upgrades, and issue resolution. This role leads solution design, system configuration, testing, implementation, and deployment activities while maintaining alignment with organizational governance, security, and data integrity standards. The Lead Enterprise Systems Analyst mentors application analysts, promotes technical best practices, and serves as the primary escalation point for complex application, integration, and system issues. The role requires close collaboration with business stakeholders, vendors, Enterprise Architecture, Infrastructure, Security, and cross-functional Information Systems teams to translate business requirements into scalable, sustainable technology solutions. Operating in a hybrid/on-site environment, this position plays a critical role in ensuring enterprise applications deliver measurable value, improve workforce productivity, and support Baptist Health's strategic initiatives. Lead Enterprise Systems Analyst Responsibilities: Serve as the senior technical expert for enterprise application initiatives, leading projects that drive innovation, operational efficiency, and continuous improvement while coordinating cross-functional project teams. Lead day-to-day technical operations, mentor application analysts, assign operational priorities, provide advanced production support, and serve as the technical lead for enterprise application design, implementation, optimization, and ongoing support. Provide 24/7 operational support for assigned enterprise applications and systems as part of an on-call rotation. Maintain advanced knowledge of Workday modules (HCM, Payroll, Benefits, Compensation, Recruiting, Talent, Finance) and UKG Pro Workforce Management (Timekeeping, Scheduling, Accruals, Workforce Analytics). Lead system configuration, business process design, integrations (APIs, middleware, web services), reporting, analytics, and enterprise application optimization. Ensure data governance, application security, compliance, and system integrity across enterprise platforms. Lead enterprise system implementations, upgrades, optimization initiatives, and post-go-live stabilization efforts. Collaborate with business leaders, vendors, and Information Systems teams to develop scalable technical solutions aligned with organizational goals. Troubleshoot and resolve highly complex application, integration, workflow, security, and system issues. Develop technical documentation, workflow diagrams, architecture documentation, implementation plans, and support standards. Experience: Proven ability to lead through influence while driving alignment across business and technical stakeholders. Strong critical thinking and problem-solving skills with a focus on root cause analysis and long-term, sustainable solutions. Excellent communication skills with the ability to translate complex technical concepts into business-friendly language. Demonstrated commitment to mentoring, team development, and establishing accountability across technical teams. Proven experience supporting enterprise Information Systems applications, including Workday and UKG, with strong organizational, technical leadership, and project coordination skills. Experience leading enterprise application implementations, enhancements, integrations, and optimization initiatives. Minimum of 2 years of experience in healthcare, healthcare operations, or information technology required. Working knowledge of project management methodologies, systems analysis, application architecture, and enterprise systems design required. Education and Certification Requirements: Bachelor's Degree required. Master's degree preferred. Experience supporting Workday and UKG enterprise applications preferred. Certification in relevant Workday, UKG, or other enterprise application modules preferred. Primary Location: Metro Square

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Human Resources Specialist (Talent Management)

Amphenol CIT | Saint Augustine, FL 32092

Req #12816 100 Tensolite Dr, St. Augustine, FL 32092, USA Job Description Posted Wednesday, September 9, 2026 at 12:00 AM Company Information Headquartered in St. Augustine, FL, with offices and manufacturing facilities all around the globe, Amphenol CIT is one of the world’s leading designers and manufacturers of high-performance wire, cable, and medical devices. We provide complete interconnect solutions to industries like Aerospace, Military & Defense Electronics, Space, Medical, Test & Measurement, and Industrial. Our talented team of employees worldwide helps bring movies to your seat on airplanes, deliver mission-critical information from drones to the command office, transfer heart rhythm to paper, route communications from space, connect power to downhill oil drills, and get planes back in the air faster. At Amphenol CIT, we make the amazing possible. Take the next step to become an integral part of our team by applying today and kickstart your journey with us. SUMMARY The HR Specialist is a core member of the ACIT Division HR team, providing support and guidance to management and employees. The HR Specialist provides support in many different areas, including recruitment, retention, employee performance management, employee engagement, employee development initiatives, goal setting, and succession planning. This position partners with leaders and employees and collaborates with other human resources professionals to offer specialized business knowledge and guidance to ensure the company attracts, develops, and retains top talent. The HR Specialist helps design and implement programs that build workforce capability, strengthen company culture, and drive employee success. ESSENTIAL JOB FUNCTIONS Partners with HR team to drive the implementation and administration of talent programs such as performance management, talent calibration, succession planning, and career development. Partners with HR and managers to support execution on talent and succession planning and development activities. Coordinates training programs, workshops, and learning opportunities to develop employee skills and leadership capabilities. Track and analyze talent metrics to inform workforce planning and program effectiveness, and to provide data-driven decision making. Assist in designing and executing initiatives that promote employee engagement, well-being, and retention. Partners with HR and marketing to strengthen ACIT’s employer brand, develop recruitment collateral, and develop relationships with technical schools and other sources of talent. Support recognition programs, communications strategies, and culture-building activities. Support ACIT-wide development initiatives such as mentoring programs, career pathways, and individual development plans. Owns ACIT internship program. Conduct stay interviews, exit interviews, and data analysis to identify trends and opportunities for improvement. Assists with evaluation of critical roles, high-potential employees, and readiness levels. Identifies training needs for sites and individual coaching needs. Provides coaching and feedback to employees and leaders where appropriate. Design, coordinate, and deliver in-person and virtual training programs across the organization, including leadership development, compliance training, skill-building workshops, and onboarding modules. Assess learning needs through surveys, interviews, performance data, and collaboration with leaders to identify skill gags and development priorities. Develop training materials such as presentations, facilitator and process guides, and e-learnings for various internal audiences. Manage the Learning Management System (LMS) by uploading courses and tracking participation; maintain accurate employee talent management records and documentation. Manages ACIT-wide required compliance trainings and may provide support for plant-specific trainings. Source and coordinate external training or vendors. Other duties as required in support of the department and the company. SUPERVISOR RESPONSIBILITIES This position does not have any direct supervisory responsibilities but does serve as a coach and mentor for other employees. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor’s degree in human resources, labor relations, business, or other related field or five (5) years of related experience. A minimum of three (3) years of experience in people and talent is required. Thorough knowledge of federal and state labor and employment laws. CERTIFICATES, LICENSES, REGISTRATIONS SHRM Certified Professional (SHRM-CP), SHRM Senior Certified Professional (SHRM-SCP) or Talent Management credential a strong plus. LANGUAGE SKILLS Ability to read, write, speak, and understand English. Proficient written and verbal communication skills. JOB SKILLS Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Teams, Outlook). Excellent interpersonal and customer service skills. Excellent time management skills with a proven ability to meet deadlines. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Ability to convey a positive and professional image to employees and external contacts. Ability to demonstrate an understanding of key business and mathematical concepts. Ability to lead the application of Amphenol-CIT policy, procedure and within client groups and contacts. Ability to speak effectively in front of groups of managers and employees, and influence stakeholders. Ability to maintain the highly confidential nature of human resources. PHYSICAL DEMANDS While performing the duties of this job, the employee must be able to be stationary for prolonged periods working on a computer. The employee is regularly required to use hands to finger, handle or feel, and talk or hear. The employee frequently is required to reach with hands and arms. The employee is required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This is an air-conditioned facility with many pieces of equipment that produce heat. The following are potential items encountered: fumes, dust, noise, hazardous/toxic chemicals, moderate noise level. Appropriate training is provided and documented based on job placement that complies with OSHA and EPA regulations. ENVIRONMENTAL POLICY ACIT is dedicated to identifying and reducing the environmental impact of its operations, activities, and products. It is our commitment to comply with all applicable laws and other regulatory requirements concerning the environment. We are committed to preventing pollution and continually improving our environmental performance in all our global operations. This will be achieved through a comprehensive Environmental Management System that provides the framework for setting and reviewing environmental objectives and targets of ACIT. PERSONAL PROTECTIVE EQUIPMENT REQUIREMENTS • ASTM F–2412–2005, ANSI Z41–1999, or ANSI Z41–1991 rated safety toe shoes in specific areas. • Clear ANSI Z87.1 safety-rated glasses in specific areas. • Hearing protection, in specific locations. EXPORT COMPLIANCE DISCLAIMER This position includes access or potential access to ITAR and/or EAR technical data. Therefore, candidates will need to qualify as a US Person which is defined as a US Citizen, or a Permanent Resident (Green Card Holder). TRAVEL Up to 10% travel to other sites; travel may be sporadic. Occasionally required to attend job fairs, trade shows, off-site training, and personal development events. I have read and understand the job description requirements, and I am able to accomplish the essential duties, responsibilities, and qualifications. AMPHENOL CIT RESERVES THE RIGHT TO MODIFY, INTERPRET, OR APPLY THIS JOB DESCRIPTION IN ANY WAY THE COMPANY DESIRES. THIS JOB DESCRIPTION IN NO WAY IMPLIES THAT THESE ARE THE ONLY DUTIES, INCLUDING ESSENTIAL DUTIES, TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION. THIS JOB DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE. THE EMPLOYMENT RELATIONSHIP REMAINS "AT-WILL." THE AFOREMENTIONED JOB REQUIREMENTS ARE SUBJECT TO CHANGE TO REASONABLY ACCOMMODATE QUALIFIED DISABLED INDIVIDUALS. Amphenol CIT is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. For more information regarding EEOC requirements please visit http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf Due to the nature of our business, the candidate must be able to legally work in the United States; we are unable to provide sponsorship. Position requires candidate to be a U.S. person as defined in ITAR, 22 CFR 120.15 (U.S. Citizenship or Resident Alien Status) and defined by 8 U.S.C. 1101(a) (20). Amphenol CIT participates in the United States Department of Homeland Security E-Verify program. The E-Verify program is a web-based employment eligibility verification system for newly hired employees operated by the U.S. Citizenship and Immigration Services. Any candidate that needs an accommodation or assistance with the application process should contact HR at [email protected] Job Details Pay Type Salary 100 Tensolite Dr, St. Augustine, FL 32092, USA

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Senior People Analytics Specialist

Moran Towing Corporation | Jacksonville, FL 32256

Position Summary The Senior People Analytics Specialist is a hands-on technical expert responsible for designing, building, and scaling Moran’s workforce intelligence and people analytics capabilities. Reporting directly to the VP of Total Rewards & People Analytics, this role transforms complex HR data into actionable, executive-ready insights. The ideal candidate is a data storyteller and technical problem-solver who will build the foundational reporting infrastructure, establish data governance, and run predictive analytics to support talent retention, compensation strategy, workforce planning, and organizational effectiveness across our organization. Specific Responsibilities include, but are not limited, to: Data Infrastructure and Dashboard Development Design, build, and maintain robust, automated executive dashboards and reporting suites tracking core workforce metrics. Establish clean, reliable data pipelines by partnering with HRIS to ensure data integrity. Define and standardize consistent metrics, definitions, and data governance standards across the organization. Workforce Intelligence and Predictive Modeling Conduct deep-dive analyses and predictive modeling on flight-risk factors, talent retention, and labor cost trends to support strategic decision-making. Partner with Finance and HR leadership to model workforce costs, organizational restructures, and compensation budget cycles. Translate complex datasets into clear, compelling visual narratives and presentations for executive leadership and business partners. Operational Reporting and Insights Manage ad-hoc data requests and deep-dive analytical inquiries. Support annual compensation and merit planning cycles by providing equity analysis and budget modeling support. Continuously audit data hygiene, identifying and resolving discrepancies to ensure high-confidence reporting. Compliance, Governance, and Confidentiality Ensure strict data privacy, security, and confidentiality controls are maintained across all employee records and analytics models. Support workforce-related regulatory reporting, pay equity analysis, and audit support. Required Qualifications Bachelor’s degree in Data Science, Statistics, Human Resources, Business Analytics, or a related quantitative field. 4+ years of specialized experience in people analytics, workforce planning, or HR data analysis; experience in construction or maritime industries preferred. Advanced technical proficiency in data visualization and reporting tools (e.g., Tableau, Power BI) and HRIS reporting modules (UKG Pro or similar). Strong proficiency in data manipulation and querying (SQL, advanced Excel/VBA, or R/Python preferred); experience with Python preferred. Demonstrated ability to translate technical data outputs into clear, strategic business recommendations for non-technical stakeholders. Exceptional attention to detail, data accuracy, and adherence to strict confidentiality standards. Working Conditions Ability and willingness to work in Jacksonville, FL or New Canaan, CT office 3 days a week. This job description does not cover or contain a complete list of responsibilities or activities. Responsibilities and activities may change, or other responsibilities and activities may be assigned at any time with or without notice. In Return, We Offer: Competitive compensation Career development opportunities Team-oriented work environment Medical, Dental, and Vision Insurance Health Care Flexible Spending Account (FSA) Company paid Life, AD&D, and Long-Term Disability Insurance Plans Employee Assistance, Health Advocate, and Wellness Programs Generous 401(k) Plan with employer non-elective, matching, and discretionary contributions Company paid Financial Advice Program Tuition Reimbursement Program Paid Vacation based on years of service PAY TRANSPARENCY: Moran Towing Corporation offers generous benefits, opportunities for professional growth, and competitive salaries based on geographic location. Our target pay range for the Senior People Analytics Specialist position is $83,000 - $92,000 per year. This pay range represents Moran's commitment to pay transparency and is a reasonable estimate of possible compensation for this role at the time of posting. The final salary for this role will be determined based on careful consideration of a variety of factors, such as the candidate’s exact location, experience, and expertise related to the qualifications. Moran Towing Corporation is an Equal Opportunity Employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, national origin, religion, gender, age, disability, veteran status, genetic data, or other legally protected status.

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WORDPRESS CORNERSTONE DEVELOPER

Jacksonville, FL

*Job Summary* We are seeking a dynamic and highly skilled WordPress Cornerstone Developer to join our innovative web development team. In this role, you will be responsible for creating, customizing, and optimizing WordPress websites using the Cornerstone page builder. Your expertise will drive the development of engaging, responsive, and scalable web applications that deliver exceptional user experiences. If you thrive in a fast-paced environment and are passionate about front-end development, this is your chance to make a significant impact by transforming design concepts into functional digital solutions. *Duties* * Develop and customize WordPress themes and plugins utilizing Cornerstone to build visually appealing and user-friendly websites. * Collaborate with UX/UI designers to implement wireframes, mockups, and prototypes into fully functional web pages. * Optimize website performance through code refinement, caching strategies, and responsive design techniques to ensure scalability across devices. * Integrate third-party APIs, RESTful services, and web services to enhance website functionalities. * Maintain version control using tools such as GitHub or SVN, ensuring seamless collaboration within agile development cycles. * Conduct unit testing and debugging to ensure high-quality deliverables that meet project specifications. * Implement SEO best practices and assist with e-commerce integrations to improve site visibility and sales performance. *Requirements* * Proven experience developing with WordPress, especially using Cornerstone page builder for custom theme creation. * Strong proficiency in front-end technologies including HTML5, CSS3 (Sass/SCSS), JavaScript frameworks (React, jQuery), and TypeScript. * Hands-on knowledge of developer tools such as Visual Studio, Chrome DevTools, and code editors like Visual Studio Code. * Familiarity with backend technologies including PHP, MySQL, PostgreSQL, SQL Server, MongoDB, and SQLite for database management. * Experience working with Docker containers, CI/CD pipelines (Jenkins or GitHub Actions), Ansible automation tools, and cloud platforms like AWS or Azure. * Understanding of system architecture principles for scalable web applications and experience with server environments like Tomcat or IIS. * Knowledge of Agile software development methodologies such as Scrum or Kanban; experience using Trello or Jira for project management. * Ability to develop responsive web designs ensuring optimal UX across devices; familiarity with wireframing tools is a plus. * Strong grasp of RESTful APIs, SOAP web services, JSON data interchange format, and web security best practices. * Experience working on e-commerce platforms with SEO optimization skills; familiarity with WordPress plugins related to SEO is advantageous. Join us to craft innovative digital experiences that captivate users worldwide! We’re dedicated to fostering a collaborative environment where your skills can flourish while contributing to impactful projects in the ever-evolving landscape of web development. Pay: $40.00 - $55.00 per hour Expected hours: 20.0 per week Benefits: * Flexible schedule Work Location: Remote

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Software Engineer, Data Infrastructure & Acquisition – Jacksonville, FL, USA

Speechify | Jacksonville, FL

The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies. Overview We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us. What You'll Do Be scrappy to find new sources of audio data and bring it into our ingestion pipeline Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform. Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models. Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team's dataset roadmap to power Speechify's next-generation consumer and enterprise products. An Ideal Candidate Should Have BS/MS/PhD in Computer Science or a related field. 5+ years of industry experience in software development. Proficiency with bash/Python scripting in Linux environments Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP) Experience with web crawlers, large-scale data processing workflows is a plus Ability to handle multiple tasks and adapt to changing priorities. Strong communication skills, both written and verbal. What we offer A fast-growing environment where you can help shape the company and product. An entrepreneurial-minded team that supports risk, intuition, and hustle. A hands-off management approach so you can focus and do your best work. An opportunity to make a big impact in a transformative industry. Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture. Opportunity to work on a life-changing product that millions of people use. Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more. Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio. Compensation: The United States base salary range for this full-time position is $140,000-$200,000 + bonus + equity depending on experience Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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Senior Software Engineer, Windows/Desktop Applications – Jacksonville, FL, USA

Speechify | Jacksonville, FL

Mission The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies What You'll Do Lead the design, architecture, and development of native Windows desktop applications using Windows App SDK, WinUI (or related UI frameworks), C#, XAML, and — when needed — C++. Define and enforce best-practices for Windows desktop development across the codebase: code architecture, performance, memory usage, responsive UI, cross-version compatibility (Windows 10/11+), and maintainability. Drive accessibility efforts: integrate and validate support for accessibility APIs (e.g. Microsoft UI Automation or other relevant Windows accessibility frameworks), ensure UI controls, focus management, keyboard navigation, screen-reader support, and usability for users with disabilities. Collaborate closely with product designers, UX researchers, QA, and other stakeholders to shape feature planning, UI/UX architecture, and long-term roadmap for the Windows platform. Take ownership of full lifecycle of features: conception → design → implementation → testing → release → maintenance. Ensure quality, reliability, and consistency across releases. Identify, diagnose, and resolve complex bugs, performance bottlenecks, memory leaks, rendering issues, or compatibility problems — and propose robust architectural or design solutions. An ideal candidate should have Required: 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM). Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code. Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability. Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software. Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant). Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions. Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus. A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users. Preferred / Bonus: Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks. Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load). Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions. Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications. Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications. Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management. What we offer A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience. A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker. Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect). Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision. A purpose-driven mission: building software that's reliable, accessible, and user-centered — making a real difference for people. The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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Senior Functional Analyst

Syms Strategic Group, LLC (SSG) | Jacksonville, FL 32201

Syms Strategic Group (SSG) is seeking a talented Senior Functional Analyst Location: Remote Department: Veterans Affairs Type: Full Time Min. Experience: Experienced Security Clearance Level: Public Trust (MBI) Salary Range: $78,167 - $103,855 If you have previously applied to Syms Strategic Group (SSG), there is no need to reapply. Applications are still under review. Military Veterans are highly encouraged to apply! Essential Duties and Responsibilities Previous Federal Government experience and Security Clearance highly desired! Lead the capture of business requirements for software development teams Collaborate with business users, Information Technology (IT), and leadership to elaborate and document requirements in an Application Lifecycle Management (ALM) tool Manage requirements in an ALM tool Perform Agile requirement management activities for a product team Perform the analysis of user needs to determine functional, cross-functional, and technical requirements Conduct user interviews, lead and facilitate sessions, and develop business process models and formal specifications Work with customers, team members, stakeholder users, and other contractors to gather and document business, functional, technical, and non-technical requirements Perform elaboration of user stories and decomposition of stories into backlog items and determine acceptance criteria Use an ALM tool (JIRA) for Requirements Management, Testing, and Defect Management to create and manage requirements, epics, sub-epics, and user stories Perform the collection, tracking, and monitoring of system and business requirements Validate requirements and integration Conduct backlog refinement sessions Coordinate with Systems Engineers to assess impact on technical solutions Manage and coordinate requirements for various projects Write and deliver project documents to the client Identify and manage risks and issues impacting the progress and outcome of the project Develop and maintain the scheduled project/product backlog(s) Own and manage requirements change control Develop Change Requests per established policies and procedures Facilitate accurate configuration management for project-related artifacts Identify, document, verify, and track traceability amongst requirements, test cases, and potential risks and impediments Collect, analyze, manage, and report key Program and Product Team execution status and metrics across all aspects of the Agile product development lifecycle using SAFe Perform analysis to identify required tasks and their interrelationships to establish well-documented stories Become a product functional Subject Matter Expert (SME) Lead and mentor junior analysts in accordance with strategy and direction established by the Team Lead Establish strong relationships with product and business owners Support development team as needed to help everyone understand the requirements’ details Follow Agile methodology (Scrum) and deliver requirements/specifications for Sprint teams Remove impediments from team members to achieve successful completion of Sprints Provide clear qualitative and quantitative information to teams and stakeholders Support change control processes established to monitor and control project scope Required Skills and Experience Must possess a strong background in software development and Agile/Scaled Agile Framework (SAFe) methodologies Must possess excellent oral and written communication skills with the demonstrated ability to communicate complex technical topics to the customer, management, and non-technical audiences Must possess excellent attention to detail, customer service skills, and problem-solving abilities Past experience conducting independent research to support the resolution of complex questions Must possess advanced experience with Microsoft (MS) Office, including Excel Must possess excellent analytical skills, including integrating information from several sources Expertise with JIRA tools Experience in large, Agile software development or data integration projects Professional Certifications None required Years of Professional Experience 10 years of professional (an additional 10 years of experience may be substituted for education) Desired experience Experience working in an Agile environment Working knowledge of VA’s Veterans Independence Program (VIP) VA SQA Testing experience Certified Scrum Master (CSM) or Professional Scrum Master (PSM) Experience working for a Federal Health Agency (VA, DHA, HHS, etc.) Healthcare billing and claims processing application knowledge Formal Education Master’s degree in Engineering or a related scientific or technical discipline Citizenship Requirement U.S. Citizenship required for this specific opportunity Security Clearance Requirements Must possess or qualify for a Public Trust (MBI) CRITICAL NOTES: SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume. Applications with inconsistencies will not be considered. Recruiters or Third parties will not be considered. This is a 100% U.S. based remote position. However, candidates from CA, CO, IL, MN, NJ, NY, OR, or WA will not be considered. U.S Citizenship is required for this specific opportunity. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness. Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information. RUncQmeIYT

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Collections GenAI Engineering Group Manager, SVP

Citi | Jacksonville, FL

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together. Position Overview Citi is looking for a Principal Generative AI Engineer to lead the design, development, and deployment of intelligent operations and automation platforms within the Collections technology team, part of Consumer Operations Technology division. In this senior role, you will set the technical direction for generative AI solutions from LLM orchestration and RAG pipelines to AI governance frameworks, ensuring our AI capabilities meet the highest standards of security, compliance, and reliability in financial services. This is a high-impact opportunity to shape how Citi applies cutting-edge AI at scale, working alongside senior technology leaders across a global organization. Responsibilities Architect and deliver end-to-end generative AI solutions for intelligent operations, including advanced chatbots, agentic workflow automation, and AI-assisted decision platforms that improve operational efficiency at scale. Lead the engineering of LLM pipelines by fine-tuning, prompt-engineering, and deploying open-source models such as Llama, Mistral, and Gemma alongside proprietary models via Google Vertex AI. Build and maintain Retrieval-Augmented Generation (RAG) pipelines using vector databases such as Pinecone, Milvus, and Chroma to enhance model accuracy and contextual relevance. Design and implement AI governance frameworks, including guardrails (NeMo Guardrails, Llama Guard), deterministic controls, semantic routing, and hallucination detection systems to ensure safe and compliant production AI. Deploy scalable, cloud-native AI infrastructure using Python, Docker, Kubernetes, and OpenShift, supported by robust CI/CD pipelines for continuous delivery. Apply deep knowledge of financial services technology to ensure all AI models meet strict risk management, auditability, and data security standards aligned with regulatory requirements. Partner with senior technology leaders and cross-functional teams to translate complex business challenges into production-ready AI solutions, setting credible technical direction throughout delivery. Required qualifications & skills 10 or more years of experience in application development or engineering, with a significant focus on AI and machine learning solutions in production environments. Deep expertise in LLM architectures, embedding models, and AI orchestration frameworks such as Google ADK and LangChain, applied to real-world operational use cases. Hands-on experience deploying open-source LLMs (Llama, Mistral, Gemma) and working with enterprise AI platforms including Google Vertex AI or equivalent cloud AI suites. Expert-level Python skills, including proficiency with AI/ML libraries such as PyTorch, Hugging Face, Pandas, and NumPy, and API development frameworks including FastAPI and Flask. Demonstrated ability to implement deterministic controls, bias detection, and hallucination mitigation in production AI systems operating under strict compliance requirements. Strong experience with containerisation technologies (OpenShift, Docker, Kubernetes) and cloud-native application delivery, including CI/CD pipeline management. Background in financial services technology, with working knowledge of financial products, compliance requirements, and data security standards in a regulated environment. Beneficial skills & qualifications Experience leading global technology teams or AI engineering programmes from concept through to production deployment. Familiarity with AI safety standards, emerging guardrail technologies, and the evolving regulatory landscape for AI in financial services. A Bachelor’s degree/University degree or equivalent experience. Master's degree in Computer Science, Artificial Intelligence, or a related technical discipline, preferred. Exposure to managing cross-functional stakeholder relationships and communicating complex technical decisions to senior non-technical audiences. What we offer At Citi, you will work at the forefront of AI innovation within one of the world's leading financial institutions, contributing to technology programs that operate at genuine global scale. Our Consumer Operations Technology team offers a performance-driven environment where senior engineers have real ownership, the space to lead, and direct influence over how AI reshapes financial services operations. A hybrid working model with 3 days in the office and 2 days working remotely, supporting effective work-life balance. Strategic ownership and technical leadership on high-visibility AI programmes that directly impact Citi's global consumer operations. Access to continuous learning and development resources, including exposure to state-of-the-art AI platforms, tools, and methodologies. Collaboration with senior technology leaders across a global organisation, with the opportunity to shape technical standards and influence delivery at scale. Competitive compensation and a comprehensive financial wellbeing package commensurate with a senior-level engineering role. Wellbeing support and family-friendly benefits designed to help you perform at your best, both professionally and personally. Apply now to lead the next generation of AI-powered operations at Citi and bring production-grade generative AI solutions to one of the world's most influential financial institutions. - Job Family Group: Technology - Job Family: Applications Development - Time Type: Full time - Primary Location: Irving Texas United States - Primary Location Full Time Salary Range: $156,160.00 - $234,240.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills Collections Recovery, Generative AI, Python (Programming Language). - Anticipated Posting Close Date: Sep 16, 2026 - Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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Oracle Integration Cloud, Technical Lead

Acosta Group | Jacksonville, FL

An OIC (Oracle Integration Cloud) Technical Lead is responsible for designing, developing, and implementing integration solutions using Oracle Integration Cloud (OIC). They would lead technical teams, provide expertise on integration best practices, and ensure seamless connectivity between on-premises and cloud applications. This is a Hybrid role, offering flexibility to work two (2) days Remote while collaborating closely with our technical stakeholders in TX and FL. We are not considering candidates requiring Visa sponsorship (i.e. H1, F1, OPT,etc.) Lead the design, development, and deployment of integration solutions using Oracle Integration Cloud (OIC). Collaborate with business analysts and stakeholders to gather integration requirements. Develop OIC integrations, including REST/SOAP APIs, adapters, and process automation. Troubleshoot and resolve integration issues, ensuring performance and scalability. Provide technical guidance and mentorship to developers and integration teams. Implement best practices for security, error handling, and logging in OIC solutions. Work with Oracle SaaS, PaaS, and on-premises applications to build end-to-end integration solutions. Perform code reviews and ensure adherence to integration architecture standards. Optimize and monitor OIC integrations for efficiency and reliability. Stay updated with Oracle Cloud updates and enhancements to recommend improvements. Bachelor's degree in Computer Science, Information Technology, or a related field. Seven (7) or more years of experience in integration development, with at least Five (5) or more years demonstrated experience with OIC. Oracle Cloud Infrastructure Application Integration certification is desirable Technical expertise in Oracle Integration Cloud (OIC), Oracle Service Oriented Architecture (SOA), and Oracle Service Bus (OSB). Experience with RESTful and SOAP web services, XML, XSD, XSLT, and JSON. Knowledge of Oracle ERP, HCM, SCM Cloud integrations is a plus. Proficiency in authentication and security protocols (OAuth, SAML, JWT). Experience with CI/CD tools, version control (Git), and DevOps practices. Strong problem-solving and analytical skills. Excellent communication and leadership skills. Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies—Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing. We recognize our associates are the foundation of our success. That’s why we prioritize your growth, development, and well-being to help you reach your full potential. With programs designed to support a fulfilling work-life balance, we offer opportunities that fit your lifestyle and ambitions—whether you’re looking for part-time flexibility or full-time career advancement. Ready for a career path that’s as unique as you? Discover your path at Acosta Group! Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [email protected]. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov) By applying, you agree to our Privacy Policy and Terms and Conditions of Use. #DiscoverYourPath

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Analyst Senior Lead, Strategy & Planning

FIS | Jacksonville, FL 32202

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Business Administration Job Description We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you’re ready to start learning, growing, and making an impact with a career in fintech, we’d like to know: Are you FIS? About the Role As an Analyst Sr. Lead, Strategy & Planning, you will shape and execute the Capital Markets AI agent strategy, accelerating the adoption of AI-powered capabilities across client-facing products and workflows. You will evaluate build, buy, and partner opportunities, develop business cases for AI investments, and collaborate across Product, Technology, Architecture, Data, Risk, and Commercial teams to deliver AI-enabled solutions. The ideal candidate combines strategic planning and financial analysis expertise with hands-on experience applying AI technologies to solve complex business challenges and drive measurable outcomes. What You Will Be Doing Lead strategic planning initiatives that support long-term business growth and organizational objectives. Analyze market trends, customer needs, competitive dynamics, emerging AI technologies, and business performance to identify opportunities and risks. Develop financial models, business cases, and scenario analyses to evaluate AI investments, partnerships, and innovation opportunities. Provide strategic recommendations to senior leadership on growth, transformation, and operational priorities. Lead cross-functional planning and execution efforts across Product, Technology, Data, Architecture, Risk, and Commercial teams. Design and improve operating models, planning processes, governance frameworks, and performance measures. Monitor KPIs and strategic metrics to inform decision-making, resource allocation, and execution priorities. Drive business transformation and process improvement initiatives that increase efficiency, decision quality, and customer value. Develop build, buy, and partner strategies for AI-enabled capabilities, assessing vendors, partnerships, and internal development options. Serve as the primary business stakeholder for strategic AI initiatives, defining objectives, success measures, governance, and executive reporting. Mentor team members in strategic planning, financial analysis, business modeling, and problem-solving. Required Qualifications Bachelor's degree in Business, Finance, Economics, Strategy, Analytics, or a related field, or equivalent experience. Significant experience in strategic planning, management consulting, corporate strategy, finance, product management, business analysis, or related disciplines. Expertise in financial modeling, forecasting, scenario planning, and business case development. Strong analytical, critical thinking, and problem-solving skills with the ability to navigate ambiguity. Proven ability to influence executive stakeholders and communicate complex recommendations effectively. Experience leading cross-functional initiatives across multiple stakeholders and business functions. Strong understanding of market analysis, strategic planning frameworks, and performance management. Exceptional communication, presentation, and stakeholder management skills. Hands-on experience using AI platforms, copilots, agentic technologies, reasoning models, or workflow automation tools to improve business outcomes. Experience developing business cases, operating plans, or strategic recommendations involving AI, automation, digital transformation, or emerging technologies. Preferred Qualifications Master's degree in Business Administration, Finance, Economics, Strategy, or a related field. Experience in financial technology, banking, payments, financial services, or other regulated industries. Expertise in analytics, business intelligence, data visualization, and enterprise transformation. Experience developing strategy and operating models, leading organizational change, and evaluating, implementing, and scaling AI-enabled solutions, including agents, copilots, automation, LLMs, RAG, AI governance, technology partnerships, and build-versus-buy decisions. What We Offer you At FIS, you can grow your career as far as you want to take it. Here’s what else we offer: Opportunities to make an impact in fintech Personal and professional learning Inclusive, diverse work environment Resources to give back to your community Competitive salary and benefits LI-BS1 FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $138,440.00 - $235,350.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

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Data Analyst| Patient Access Center| Full Time| Days

UF Health | Jacksonville, FL 32209

Overview: Applies strong analytical skills to compile data from reporting software. Using computer software, manipulate, format and combine text and numerical data to produce specific reports. Utilizes technical expertise to ensure the quality and accuracy of data. Processes data, in some cases designs and presents data. Remains in continuous communication with leadership to ensure continuity and succinctness of data. Creates reports from databases. Must be familiar with standard concepts utilized in the field of analysis, practices and procedures of the organization. Specific duties include: Responsibilities: Compiles data Managing and designing the reporting environment, including data sources, security, and metadata. Provides QA of imported data and data sets. Provide quality assurance of imported data, working with quality assurance analysts if necessary. Compile results into user-friendly reports and presentations. Assists with preparation of power point and other presentation materials preparation. Ensure the integrity of data, reporting, and the oversight of service. Create import definitions and perform group data updates into the necessary systems. Reports system issues to vendors through appropriate vendor solution. Monitor and test resolution of those issues sent to vendors. Continually evaluate internal processes to ensure data flow and proposes data changes required to ensure processes work. Works with data and systems in addition to specific software in conducting pre-analysis, selection, testing, and implementation of new protocols, and projects to enhance outcomes. Continuous learning by actively identifying new areas and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (e.g., courses, reading, self-study, coaching, and experiential learning). Qualifications: Experience Requirements 1 year Patient Access Center healthcare experience - preferred Education High School Diploma or GED equivalent required Bachelors preferred Certification Driver's License required - at time of hire Additional Duties Additional duties as assigned may vary. UFJPI is an Equal Opportunity Employer and Drugfree Workplace

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Transaction Management Operations Analyst – 401(k) Payroll Processing

Bank of America | Jacksonville, FL 32256

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members. Responsibilities: Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units Skills: Attention to Detail Customer and Client Focus Oral Communications Prioritization Problem Solving Account Management Analytical Thinking Coaching Written Communications Mentoring Research Result Orientation LOB Description: The Institutional Retirement Payroll, Benefits, and Disbursements Team within Wealth Management Operations is responsible for payroll and benefits processing, money movement, participant-level maintenance and tax reporting support for 401(k) Defined Contribution, Non-Qualified Deferred Compensation (NQDC), Institutional Trust and Custody, Defined Benefit and Health Benefits Solutions (HBS) products. The 401(k) Payroll Processing Team supports transaction processing for the Bank of America 401(k) and Non-Qualified Deferred Compensation (NQDC) Plans. This role will report directly to the Senior Operations Manager and work closely with Customer Service Managers (CSM), Plan Sponsors (PS), and management to support 401(k) inbound payroll processing functions. This candidate must have excellent communication This candidate must be a self-starter, who is able to work in a fast-paced dynamic environment. The role will include the following functions: Receive and process incoming Non-Qualified Contribution payrolls Process manual enrollments and various other miscellaneous process requests Correct incoming files to account for plan rejects Follow all established procedures, audit, and regulatory guidelines Work directly with the existing Plan Sponsors, CSM, and related supporting areas Monitor assigned plans as a scheduled Required Qualifications: Highly organized Self-starter attitude and demonstrates initiative Ability to multi-task and handle multiple projects in a short time period Exceptional attention to detail and the ability to hold others accountable without direct supervision Flexibility with ability to handle a variety of tasks and projects independently Strong written and verbal communication skills; able to influence/challenge and negotiate to keep all parties engaged in the process Proven ability to provide comprehensive solutions to complex needs and/or problem Ability to prioritize and meets established deadlines Proficient Microsoft Excel and Word skills Excellent verbal and written communication skills Ability to adapt to a changing environment College degree (preferred) Desired Qualifications: Advanced Microsoft Excel and Word skills Familiarity with 401(k) product and MLII/iGate applications Shift: 1st shift (United States of America) Hours Per Week: 40

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Intermediate Associate Executive Response Analyst

Citi | Jacksonville, FL

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview The Intmd Assoc Exec Resp Analyst is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of industry standards and practices; demonstrates good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. Responsibilities: Provide personalized service to customers who communicate with the Office of the Chairman, Other Senior Executives and other Regulatory/Legal channels. Resolve the customer issues and act as the client advocate while balancing decisions with prudent business judgment. Conduct in-depth investigations of the issues, interfacing with all external and internal partner organizations (Compliance, Legal, Marketing, CoreLogic etc.). Provide feedback to the client within specific case-type timeliness standards. Resolve complex issues, while valuing the client and using prudent business judgment. Write personalized responses, and ensure the escalation and speed of each response meets the customer’s and regulatory agency’s needs. Capture demographic information as well as the status of the investigation through progression noting in a centralized database/tracking tool. Route and track specific issues to business partner organizations (Originations, Doc Services, Transaction Services, Branch Bank, Credit, Fraud, etc.) for their input and inclusion in ERU’s response to the clients / regulatory agencies. Identify key problem areas that may affect larger segments of the client base and engage appropriate groups to eliminate those problems. Within established procedures, make decisions without manager approval. Work under little to no direct supervision. May support an expansive and/or diverse array of products/services. Applies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives; and, impacts the business by ensuring the quality of the tasks or services provided. Understands how assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function. Serve as point of contact for Sr. Mgmt., internal business partners and loan investors to assist in resolving complex cases prior to becoming an ERU issue in order to ensure a positive customer experience. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 2-5 years relevant experience Previous experience working directly with customers, preferably in an escalated queue. Subject Matter Expert in businesses supported. Excellent written and verbal communication skills. Self motivated, self directed and self managed. Excellent time and case management skills. Must possess excellent listening skills. Must be able to effectively communicate empathy and compassion when working with clients, while also supporting and upholding Citi guidelines and policies. Ability to clearly articulate findings in a large group setting in person, in writing, and via telephone conference calls . Education: Bachelors degree HOP to HOP eligible, for sites listed on this posting Candidates must be currently aligned to or have experience within BrandedCards, REQUIRED Schedules Monday to Friday between 7:00 am to 3:30 pm EST, 8:00 am - 4:30 pm EST or 9:00 am - 5:30 pm EST, with rotating weekend (averaging about 2 per year) - Job Family Group: Customer Service - Job Family: Escalation - Time Type: Full time - Primary Location: Jacksonville Florida United States - Primary Location Full Time Salary Range: $56,020.00 - $78,180.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Anticipated Posting Close Date: Sep 26, 2026 - Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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RCM Training and Quality Analyst

Deloitte | Jacksonville, FL

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced RCM Training and Quality Analyst, you will have the ability to share new ideas and collaborate on projects as an Analyst without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite and/or remote client service delivery. Recruiting for this role ends on 09/15/2026 Work you'll do As an RCM Training and Quality Analyst you will deliver Back End Revenue Cycle Management (RCM) services, including Billing and Claims Submission, A/R Follow-up, Denials Management, Payment Posting, and Credits and Refunds, for health care provider client Program Design and Implementation Participate in the design of the training and QA program, including curriculum structure, quality review criteria, and scoring methodology. Lead implementation of the program across the operations team, establishing workflows, cadence, and documentation standards. Maintain and refine training and QA materials to reflect updated SOPs, payer requirements, and process changes. Monitor payer guidelines and requirements on ongoing basis to incorporate into SOPs and workflows and educate production team on updated guidelines and requirements. Training Delivery Lead onboarding training for new staff on account and claim processing procedures, systems, and SOPs. Design and deliver ongoing refresher training for tenured staff to reinforce standards, incorporate changes to payer or client requirements, and address recurring gaps. Quality Assurance and Feedback Conduct in-depth quality reviews of staff account and claim processing to measure adherence to SOPs. Deliver structured feedback to staff based on quality review findings, both individually and at the team level. Develop and deliver targeted staff education in response to quality review trends and identified skill gaps. Oversee staff processing of accounts and claims following quality reviews to confirm corrective action is applied. Performance Monitoring and Improvement Monitor productivity reporting at the staff and team level against established productivity and quality targets. Identify root causes of productivity or quality performance issues using staff monitoring and account sampling. Develop and deliver targeted (staff-level) and team-wide interventions to address identified performance drivers. Track the effectiveness of interventions and adjust training and QA approach based on outcomes. A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to provide clear guidance to others The team AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector. Qualifications Required: 3+ years of experience in back end revenue cycle operations, with working knowledge of core functions (claims, denials, follow-up, credits, payment posting). 1+ years of experience specifically in training delivery, quality assurance, or performance coaching within an operations environment. Highly proficient in Epic HB Resolute Billing, with 2+ years of hands-on experience in this environment. Strong analytical skills with the ability to translate quality and productivity data into actionable insights. Clear, confident communicator able to deliver constructive feedback and lead training sessions for varied audience sizes. Bachelor's degree in information technology, business, healthcare, or a related field; or equivalent experience * * *Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. Limited immigration sponsorship may be available. Preferred: Experience using Microsoft Word, Excel, and PowerPoint Experience supporting clinical or healthcare business operations Experience managing multiple projects or workstreams Experience preparing and delivering technical demonstrations Experience analyzing billing workflows, claim issues, or operational data For individuals assigned and/or hired to work in a remote role, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $57,300 to $76,400. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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AI Governance & Compliance Analyst

Beeline | Jacksonville, FL 32256

Position Purpose: The Commercial Product team’s mission is to drive growth by executing Beeline’s business strategy. We support Beeline investment decisions, prioritization, and allocation of talent, by providing a holistic understanding of our products, markets, and relative advantages. We do so by closely monitoring the key trends driving our business and industry forward, building and maintaining internal and external relationships with customers, influencers and ecosystem partners, and setting the strategy and roadmaps for the products portfolio. This AI Governance & Compliance Analyst is an entry point into Beeline’s AI governance function, sitting within Beeline’s Commercial Products team and reporting to the Senior Director, AI Products. The individual will help monitor the evolving global AI regulatory landscape, define the AI compliance roadmap, and assist the Delivery and Product Operations Leads with governance documentation and process evolution across the PDLC and SDLC. This role is well suited to someone who is curious, organized, and eager to build hands-on experience with AI agents and automations, internal enablement, and Beeline’s public-facing trust content, while working closely with and learning from Product, Engineering, Delivery, Security, Legal, and Sales. Responsibilities: Monitor and research the global AI regulatory landscape (e.g., the EU AI Act, NIST AI RMF, ISO/IEC 42001, and emerging U.S. state-level AI statutes) under the guidance of AI Products leadership, and summarize implications for internal stakeholders. Define Beeline’s AI compliance roadmap by setting goals, tracking milestones, gathering input from stakeholders, and flagging regulatory developments that may affect prioritization. Assist the Delivery Manager and Product Operations Lead with AI governance and compliance processes and evidence-gathering across the PDLC and SDLC Build and maintain AI agents and automations that support Beeline’s compliance operations, including documentation generation and policy tracking. Participate in cross-functional AI governance discussions with Legal, Security, Data Science, and Product, capturing risk register updates and following up on action items. Help maintain governance policies, model documentation standards, and acceptable-use guidelines, keeping the repository current as Beeline’s AI footprint grows. Support internal AI compliance education by contributing to enablement materials and training content for internal teams. Own day-to-day updates to AI-related RFP content and assist with external representation of Beeline’s AI compliance posture, primarily through RFP responses and standard prospect inquiries. Contribute to Beeline’s public AI Trust Center, coordinating content updates with design and marketing partners. Requirements: 1-3 years of experience in compliance, risk, data privacy, governance, or a related analytical field; exposure to a SaaS or enterprise technology environment a plus Familiarity with global AI regulatory frameworks (EU AI Act, NIST AI RMF, ISO/IEC 42001) and data privacy regulations (GDPR, CCPA), with a genuine interest in deepening this expertise Bachelor’s degree required Strong research, writing, and organizational skills, with the ability to synthesize complex information for varied audiences Interest in building hands-on experience with AI agents and automation tools (e.g., Claude, CoPilot, and similar platforms); prior exposure a plus but not required Desired Competencies: Intensely curious, with a genuine appetite for tracking fast-moving regulatory, technical, and competitive developments in AI Emerging market research skills, comfortable synthesizing regulatory and industry information into clear, organized summaries Enthusiastic, hands-on user of AI tools in daily work, eager to learn how to build agents and automations that make operational processes smarter and faster Clear written and verbal communicator, comfortable supporting customer- and prospect-facing compliance conversations alongside more senior colleagues Collaborative and coachable, able to build working relationships across Product, Engineering, Security, Legal, and Sales Detail-oriented and highly organized, able to manage documentation, trust content, and RFP responses accurately and on time Self-motivated with a growth mindset, eager to take on progressively greater ownership as familiarity with Beeline’s AI strategy and regulatory landscape deepens Able to think beyond area of control to do what is right for Beeline’s broader AI strategy and reputation Our Company: For over 20 years, Beeline has empowered businesses worldwide to achieve competitive advantages with their extended workforce. The Beeline Extended Workforce Platform provides the visibility necessary to mitigate risks, realize cost savings, and adapt to dynamic business needs. With tailored solutions focused on the complexities of the extended workforce, clients can leverage Beeline products that meet their unique requirements. Through thousands of integrations, organizations can connect their extended workforce data across all technology stacks, including major procurement and HR systems. Join the ranks of renowned brands benefiting from Beeline’s seasoned expertise, collaborative innovation, and industry-leading partner network. Explore more at beeline.com. Our Vision: Every person, given the right opportunity, is capable of greatness. Every business, given the right talent, is capable of superior outcomes. Our Mission: Our trusted platform connects businesses to the remarkable talent within the global extended workforce. To learn more about Beeline, our solutions, our culture, and available positions visit https://www.beeline.com/. This list of "Requirements and Responsibilities" is not intended to be limiting. The Company reserves the right to revise this job description based on the actual job requirements as varied from time to time. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Financial Analyst

Earth Systems | Jacksonville Beach, FL 32250

Financial Analyst Jacksonville or Orlando, Florida | Hybrid | Full-Time Position Summary Earth Systems is seeking a sharp, detail-driven Financial Analyst who is intellectually curious, coachable, and an exceptional communicator. Reporting directly to the CFO, this role will support financial planning, forecasting, project analytics, and business performance while gaining cross-functional exposure to Finance, Accounting, Operations, and senior leadership. Location: Jacksonville or Orlando, Florida - Must be able to work out of the Orlando or Jacksonville office on a min of 2x per week schedule. Work Arrangement: Hybrid Compensation: $70,000–$80,000 annually, depending on experience and qualifications Reports To: Chief Financial Officer Travel: 10% or less Key Responsibilities Assist the CFO with annual budgeting and periodic reforecasting. Build expertise in Vena (financial planning software) and take ownership of its reporting and analytical capabilities. Perform project-level financial analysis and develop recommendations to improve margins. Assist the CFO and COO with tracking pricing changes and evaluating financial impact. Monitor key performance indicators and identify opportunities for improvement. Closely track corporate spending and support cost-savings initiatives. Develop financial reports and analysis to support business and leadership decisions. Work cross-functionally with Accounting and Operations, gaining broad business exposure and leadership development opportunities. Requirements Must be local to the Orlando or Jacksonville location. Bachelor's degree in Finance, Accounting, or a related field. 2–3 years of financial analysis, FP&A, accounting analytics, or related experience. Advanced Excel skills. Embraces and understands basic AI applications but fully owns and can explain AI-generated outputs. Vantagepoint or other AEC ERP software experience preferred. Vena, Adaptive Planning, SmartView, or Office Connect experience preferred. About Earth Systems Earth Systems and its affiliated companies provide environmental consulting, remediation, engineering, and compliance services across multiple states. We offer opportunities for employees to gain cross-functional experience, develop professionally, and build long-term careers within our growing organization. Equal Employment Opportunity Earth Systems is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Earth Systems maintains a Drug-Free Workplace and provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable law. Applicants must be legally authorized to work in the United States. Earth Systems does not provide employment visa sponsorship for this position. Earth Systems is part of AXIA Environmental, which includes EnviroTrac, Earth Systems, Earth Systems Response & Restoration, Bio-Tech Consulting, Envirotactics, and Spangler Environmental. Together, our companies provide environmental consulting, engineering, remediation, and compliance services across the United States.

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