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  • Source: Indeed

    Level I Technical Support Specialist – Jacksonville FL

    The Scarlett Group | Jacksonville, FL 32216

    Technical Support Specialist I (Onsite) Jacksonville, FL (Local Candidates Only) $18.25 - $20.65/hourly + Bonus + Benefits + Company-paid Certification Program Award-Winning Culture. Rapid Growth. Exceptional Careers. At Scarlett Group, we're more than a technology company. We're a team of problem-solvers, innovators, and relationship builders committed to delivering exceptional experiences for our clients and our people. As a JBJ Best Places to Work and one of the region's fastest-growing technology companies, we invest in our employees through professional development, career advancement opportunities, challenging work, and a culture built on collaboration, accountability, and having fun while doing meaningful work. We're looking for a Technical Support Specialist I to join our Support team and serve as a front-line resource for our clients. This role is ideal for someone early in their IT career who enjoys troubleshooting technology, helping people, and continuously learning new skills. If you're customer-focused, eager to grow your technical expertise, and thrive in a fast-paced, collaborative environment, we'd love to talk with you. What You'll Do Provide first-level technical support for hardware, software, peripheral devices, and basic network connectivity issues. Respond to, troubleshoot, and resolve support requests while delivering exceptional customer service. Document incidents, troubleshooting steps, resolutions, and technical information within the ticketing system. Escalate complex technical issues to senior engineers or appropriate support teams as needed. Assist with workstation setup, deployment, maintenance, and hardware replacement activities. Support Microsoft Windows environments, desktop applications, printers, and common business technologies. Follow established support processes, service standards, and documentation procedures. Collaborate with team members to ensure timely resolution of client issues and requests. Participate in rotating on-call responsibilities and occasional after-hours support when required. What We're Looking For High school diploma or equivalent required. 1+ year of Help Desk, Technical Support, Customer Service, or related experience preferred. Familiarity with Microsoft Windows operating systems, Microsoft 365 applications, and basic networking concepts. Strong troubleshooting and problem-solving skills. Excellent communication, interpersonal, and customer service abilities. Ability to manage multiple priorities and maintain attention to detail in a fast-paced environment. Strong desire to learn and grow within the IT field. CompTIA A+, ITIL Foundation, or other entry-level certifications are a plus. Valid driver's license and reliable transportation required. Why Scarlett Work for a JBJ Best Places to Work award winner. Join one of the fastest-growing technology companies in the region. Gain hands-on experience across a wide range of technologies, clients, and industries. Receive mentorship from experienced technical professionals who are invested in your growth. Build a strong foundation for long-term advancement within IT and Managed Services. Receive support for certifications, professional development, and career growth. Collaborate with a supportive team that values accountability, teamwork, and continuous improvement. Grow your career in an organization that promotes from within whenever possible. Compensation Hourly Pay Range: $18.25 - $20.65 Actual compensation is based on experience, skills, certifications, and other job-related factors. This position is classified as non-exempt and is eligible for overtime in accordance with applicable laws and company policies. Additional compensation may include: Annual bonus opportunity Mileage reimbursement Performance-based recognition and awards Benefits Scarlett offers a comprehensive benefits package designed to support the health, well-being, and professional growth of our employees, including: Medical, dental, and vision insurance Life insurance 401(k) with company match Paid Time Off (PTO) Paid company holidays Yearly bonus opportunity Internet reimbursement Professional development and certification program Employee referral bonus program Work Location To support onboarding, training, team collaboration, and professional development, this position is fully onsite and must be based in the Jacksonville, Florida area. Candidates must have the ability to work onsite daily and provide reliable transportation for business-related travel as needed. Why This Role Matters This position serves as the first point of contact for many of our clients and plays a critical role in delivering the exceptional support experience Scarlett is known for. By resolving technical issues efficiently and building strong client relationships, you'll help keep businesses running smoothly while developing the skills needed for long-term success within our technical organization. Ready to start or grow your IT career with Scarlett Group? We'd love to hear from you!

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    Software Support Engineer

    Sissines Office Systems | Jacksonville, FL 32216

    *Sissine’s Office Systems Employment Application – Software Technician Position:* Software Technician *Preferred Certification:* CompTIA Network+ *Position Overview * Sissine’s Office Systems is seeking a qualified Software Technician to install, configure, maintain, and support print management and document management software solutions. The ideal candidate will have a strong technical background in networking, operating systems, multifunction printers, scanners, and software deployment. *Key Responsibilities* * Install, configure, and support print and document management software. * Configure multifunction printers, scanners, network appliances, and related hardware. * Install and troubleshoot software on Windows and macOS computers. * Install and configure printer drivers, network folder shares, and scanning destinations. * Troubleshoot network connectivity, printing, scanning, and document workflow issues. * Configure and troubleshoot network protocols and services. * Provide technical support to customers and internal service personnel. *Supported Applications and Technologies* The candidate should have experience with one or more of the following applications and platforms: * Canon uniFLOW * PaperCut MF and PaperCut Hive * Kyocera Net Viewer and HyPAS applications * Lexmark Fleet Services * EtherFax / CoreFax * Ricoh Smart Integration *Required Technical QualificationsPrinter and Scanner Configuration* Must have experience configuring and troubleshooting printers, multifunction devices, and scanners from the following manufacturers: * Canon * Lexmark * Ricoh * Kyocera * HP *Operating Systems and Software Installation* Must be proficient in Windows and macOS environments, including: * Installing and troubleshooting software applications. * Installing and configuring printer drivers. * Creating and configuring network folder shares. * Setting up scan-to-folder and related document workflows. * Troubleshooting operating system and application compatibility issues. *Networking and Protocols* Must demonstrate proficiency with common network protocols and services, including: * SMTP * SNMP * FTP * Telnet * TWAIN * TCP/IP networking and network troubleshooting *Network Appliances and Devices* Must have experience configuring and troubleshooting network-connected equipment, including: * Wi-Fi routers and wireless extenders. * Network scanners and multifunction printers. * Network connectivity and device communication settings. * IP addresses, DNS, gateways, and other basic network configurations. *Preferred Qualifications* * CompTIA Network+ certification. * Experience supporting print management and document workflow solutions. * Strong troubleshooting and analytical skills. * Ability to work independently and communicate effectively with customers. * Experience providing onsite and remote technical support. Pay: $45,000.00 - $50,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Health savings account * Life insurance * Paid time off * Vision insurance Work Location: In person

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    Independent Sales Representative — Healthcare Software

    Jacksonville, FL 32245

    *About DARO Clinical:* DARO Clinical is a modern EMR and practice platform with a built-in AI scribe, built specifically for independent outpatient practices (chiropractic, physical therapy, behavioral health, podiatry, and primary care). *The Opportunity:* We are recruiting self-directed Independent Sales Representatives (1099) across Florida to introduce DARO Clinical to independent practice owners in their assigned territory. *What You Will Do:* * Work your assigned Florida territory: call, visit, and follow up with local practice owners. * Run 15-minute software demonstrations using our pre-configured sandbox practices. * Send quotes and handle subscription signups directly through your dedicated sales portal. * Maintain a current lead pipeline and hand new practices over to onboarding with clear notes. *Qualifications:* * Demonstrated experience selling to medical practices (software, billing services, devices, or practice marketing) or experience in medical billing/practice management. * Self-motivated and comfortable with a 100% commission-only pay structure. * Based in Florida with familiarity in local healthcare communities. *Compensation & Structure:* * Independent Contractor (1099), commission-only. * 50% of collected setup fees paid upon onboarding. * Tiered monthly recurring revenue commission (15% to 20%) on every subscribed practice for their first 12 months. * 5% ongoing recurring commission for the lifetime of the account thereafter. * No earnings cap. Top performers can build substantial recurring monthly income. *Experience* * Proven experience working in diverse healthcare settings such as hospitals (including emergency room, ICU, PICU), long-term care facilities, assisted living communities, or hospice programs * Demonstrated proficiency with EMR/EHR systems like Epic or Cerner for medical documentation and patient records management * Critical care experience including Level I or Level II trauma centers or acute care units is highly desirable * Background in managing complex cases involving infectious diseases, pain management, respiratory support (ventilators), or post-acute care is preferred * Familiarity with ICD-9/ICD-10 coding standards for accurate medical billing and documentation * Strong understanding of physiology, anatomy, pharmacology related to medication administration and diagnostic evaluation processes * Certification in Basic Life Support (BLS), CPR, sterile processing techniques, phlebotomy or injection administration is required or highly preferred * Prior experience working within hospital medicine, emergency medicine, urgent care settings or skilled nursing facilities will be considered an asset Benefits: * Flexible schedule Work Location: Hybrid remote in Jacksonville, FL 32245

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    Principal Solution Architect

    FIS | Jacksonville, FL 32202

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS? About the role As a Principal Solution Architect, you will shape and oversee the end-to-end architecture of a modern payments platform built on microservices. You will provide technical leadership across product and engineering teams, turn business strategy into a clear architectural roadmap, and ensure that solutions are secure, resilient, scalable, easy to integrate, and aligned with enterprise standards. What you will be doing Own the end-to-end solution architecture for complex, business-critical payment capabilities across multiple products, services, channels, and integration points. Define current, target, and transition architectures, and maintain technology roadmaps that guide platform modernisation and investment decisions. Turn business, product, regulatory, security, and operational needs into clear architecture principles, solution designs, and practical guidance for delivery teams. Lead architecture governance by creating and reviewing solution proposals, architecture decisions, interface specifications, and other key design documents. Define clear responsibilities for services and establish integration patterns for APIs, event-driven messaging, and batch processing. Ensure that solutions meet demanding requirements for resilience, availability, performance, scalability, observability, security, operability, upgradeability, and backward compatibility. Work with senior leaders and colleagues across product management, engineering, security, operations, and client-facing teams to resolve cross-functional trade-offs and align priorities. Provide architectural leadership for strategic client engagements, proposals, and complex implementations, presenting options and recommendations to technical and executive audiences. Support multiple delivery teams during implementation, confirm that solutions follow agreed designs, and address significant departures from the target architecture or enterprise standards. Mentor architects and senior engineers, strengthen architecture practices across the organisation, and serve as a recognised authority on payments and platform architecture. What you will need Extensive experience designing and delivering enterprise-scale software platforms throughout the development lifecycle, from iterative delivery to production deployment. Proven experience leading the architecture of complex, distributed, microservices-based systems across multiple teams and organisational boundaries. Demonstrated ownership of end-to-end solution architecture, target-state roadmaps, architecture governance, and major technical decisions. Deep knowledge of API design, event-driven architecture, domain-driven design, service decomposition, and systems integration. Strong understanding of distributed systems, including data consistency, idempotency, fault tolerance, circuit breaking, asynchronous processing, and backward-compatible change. Strong technical expertise in Java and JVM-based enterprise platforms, relational databases such as Oracle or PostgreSQL, and modern software delivery practices. Experience designing secure, resilient, highly available, scalable, observable, and operationally manageable systems for business-critical environments. Ability to influence senior stakeholders, guide decisions where priorities compete, and explain complex architecture clearly to technical and non-technical audiences. Track record of leading architecture across several concurrent initiatives and mentoring architects, technical leads, and engineering teams. Sound judgement when assessing architecture options in terms of business value, risk, cost, delivery impact, and long-term maintainability. Working knowledge of Agile delivery at scale and the ability to work effectively in organisations that use both iterative and plan-driven delivery models. Bonus if you have Deep knowledge of financial services and payments, including payment orchestration, clearing and settlement, payment networks, SWIFT, and ISO 20022. Experience modernising large payment platforms and defining clear responsibilities across payment initiation, payment execution, and integration services. Experience with event streaming, event sourcing, command query responsibility segregation (CQRS), workflow modelling, and API specifications, using technologies or standards such as Kafka, BPMN, OpenAPI, and YAML. Experience with container platforms and cloud-native architecture, including Docker, Kubernetes, and public, private, or hybrid cloud environments. Knowledge of distributed data platforms, including relational, NoSQL, and horizontally scalable databases. Experience creating architecture views such as context, container, sequence, domain, and deployment diagrams. Understanding of platform engineering and delivery practices such as infrastructure automation, contract testing, end-to-end testing across products, distributed tracing, and automated provisioning. Broad knowledge of infrastructure architecture, including networking, compute, storage, databases, security, middleware, identity, and systems management. What we offer you: A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you: A voice in the future of fintech Always-on learning and development Collaborative work environment Opportunities to give back Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

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    Senior AI Data Platform Engineer (Contract & FTE Both)-7

    Realign | Jacksonville, FL

    Jacksonville, Florida 32201 Posted October 20th, 2026 Job Type: Full Time Job Category: IT Job Description Role – Senior AI Customer Data Platform Engineer with Banking & Financial Domain Location – Irving, TX / Jacksonville, FL / Tampa, FL / New York City, NY (Onsite) Contract & FTE Both Experience: 10+ Years Domain: Banking & Financial Services (Preferred) Job Summary: We are seeking a Senior AI Customer Data Platform (CDP) Engineer with strong expertise in Customer Data Platforms, Generative AI, and Data-Driven Personalization. The ideal candidate will design and build AI-powered customer engagement solutions leveraging customer 360 data, LLMs, RAG, AI Agents, and enterprise data platforms to support banking and financial services use cases. Key Responsibilities: Design and implement AI-powered solutions using Customer Data Platforms (CDP) and Generative AI. Build customer intelligence, personalization, and customer 360 solutions. Develop AI chatbots, virtual assistants, and customer service automation platforms. Integrate LLMs with customer data, CRM systems, marketing platforms, and enterprise applications. Build RAG applications leveraging customer knowledge repositories and structured/unstructured data. Develop APIs and AI services using Python. Implement data ingestion, identity resolution, customer segmentation, and activation use cases. Optimize prompts, model performance, and AI response quality. Collaborate with business, product, data, and architecture teams to deliver AI-driven outcomes. Ensure compliance with data privacy, governance, and Responsible AI standards. Core Skills (Must Have): AI Customer Data Platform Customer Data Platforms (CDP) Customer 360 Architecture Customer Identity Resolution Customer Segmentation Data Activation & Personalization CRM Integration (Salesforce preferred) Generative AI Azure OpenAI / OpenAI APIs LLMs (GPT, Claude, Gemini, Llama) Prompt Engineering RAG Architecture Lang Chain / Llama Index AI Agents / Agentic AI Data & Integration Customer Data Modeling Data Pipelines & ETL SQL REST APIs Data Governance Development Python (Mandatory) FastAPI / Flask Microservices Cloud & DevOps Azure or GCP Git / GitHub Docker CI/CD Preferred Skills: Banking & Financial Services domain experience. Experience with customer onboarding, servicing, fraud, marketing, or personalization platforms. Knowledge of MLOps and AI Governance. Experience integrating AI with Salesforce Data Cloud, Adobe Experience Platform, Tealium, Segment, or similar CDP platforms. Exposure to GitHub Copilot and AI-assisted development. Nice-to-Have: Lang Graph Semantic Kernel Hugging Face Azure AI Foundry Pinecone / Chroma / FAISS Knowledge Graphs MCP (Model Context Protocol) Experience Expectations: 8+ years of software engineering, data engineering, or AI solution development experience. 2+ years of hands-on experience with Generative AI and LLM applications. Experience implementing Customer 360 or CDP solutions. Hands-on experience integrating customer data with AI/ML models. Experience building at least one production-grade AI or RAG application. Strong understanding of customer data privacy, security, and regulatory requirements. Required Skills DevOps Engineer

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    MedTech Field Service Software Tech Entry level – Southeast US

    IQVIA | Jacksonville, FL

    Jacksonville, United States of America | Part time | Field-based | R1575309 Our Field Service Technicians experience a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for troubleshooting, repairing, and updating medical devices in hospitals throughout the United States, with the support of an on-site team This is a great opportunity for you to advance your technical and leadership skills! You will have a flexible schedule and an opportunity to grow and expand into new opportunities while earning supplemental income and learning the medical device industry. Job Responsibilities: Organizing, testing, and updating medical devices, installing, and configuring hardware, software, and network products. Set-up and organization of equipment and workstations. Conduct routine checks and records data from product tests after installation and configuration. Manage project timelines and customer needs. Schedule: Part-time commitment requiring travel and flexibility with typical weeks entailing 40+ hours of work. Assignment-based schedule that typically require 1 – 3 weeks onsite. 3 weeks of open availability a month required. Travel nationally to support customer needs. Travel Needs: An active and unrestricted driver license is required for this position Must have a personal vehicle and be willing to use it for job related assignments up to 3 hours from home Must be located within 1 hour of a major airport Required Qualifications: Minimum 1 year related technical experience required 3+ years’ experience in field technical role with focus on both hardware and software installations preferred Experience in field service, engineering, biomedical, maintenance, electronics, electrical, technical work, or IT is preferred for this position Prior military veterans with experience in an electronics, maintenance, or IT related MOS encouraged to apply! Professional business acumen including communication and soft skills required Must be comfortable with basic software programs and Microsoft operating system Ability to assemble and disassemble equipment and devices Ability to sit and stand for long periods of time and lift up to 50 pounds Ability to work independently in customer settings with minimal supervision required Preferred Qualifications: Biomedical Technician experience is a plus but not necessary Benefits: This position is not eligible for our Medical Benefits. IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities. Vaccine/Immunization/Hospital Credentialing Requirement: A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically required to have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodation or exemptions for religious, medical, or other legally protected reasons, however, our client’s requirements may supersede this. Note: This role is not eligible for visa sponsorship. Candidates must have authorization to work in the US without the need for sponsorship. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role is $28-$30 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. Where you'll work Field-based You’ll work where the action is — out in the field, directly engaging with our customers, sites or partners. Field-based roles offer the opportunity to build relationships face-to-face, gain real-world insights and make a tangible impact. Culture Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.

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    Transaction Management Ops Analyst

    Bank of America | Jacksonville, FL 32256

    Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members. Lob Description: Cost Basis Operations is responsible for accurate reporting of covered securities and tax lots to the Internal Revenue Service and clients. The Cost Basis Ops Analyst is a key member of our Cost Basis Operations organization. The team handles branch inquiries and update requests received from clients submitted via Service Request Portal/New Service Gateway and email in regard to updates and research of cost basis reflecting in our Global Tax Lots system. Additionally, the team will research and resolve transactional breaks that result in inaccurate cost basis that requires manual update. A successful candidate will have exceptional analytical skills, a strong attention to detail, the ability to problem solve to find solutions, self-management skills, be able to balance competing priorities and have experience working with financial statements and records. Cost Basis is responsible for accurate reporting of covered securities and tax lots to the Internal Revenue Service so the ability to update tax lot records accurately and efficiently is required. Responsibilities: Handles Service Request Portal/email requests related to Cost Basis updates for complex cost basis scenarios including EXSOP, Versus Purchase, ACAT Transfers, and Corporate Actions Research and resolve transactions via exceptions report processing Maintains current tax lots and for unrealized and realized gains/losses Liaison between internal units/departments and Branch Offices in the immediate Resolution of escalations and all issues related to Cost Basis and Tax Reporting Lead/Support project-based work including SII remediations and tax season processes Assist with cross-training, new hire training, and mentoring Overtime may be offered to support business needs, especially during Tax Season (Jan – Apr) Be able to adhere to the industry and IRS rules and regulations Required Qualifictaions: Proficient with Microsoft Office, Outlook, Word and Excel Strong understanding of rules and regulations, policies and standards Excellent excel skills including the ability to run v-look-ups, pivot tables, run macros etc Excellent customer service, interpersonal, oral, and written communication skills Proven ability to effectively service/resolve client inquiries Strong analytical and problem-solving skills Ability to work effectively and efficiently as an individual contributor in a team environment Positive and professional attitude in a team oriented fast paced work environment College Degree preferred At least 1-2 years experience in a Financial Analyst role or similar Skills: Attention to Detail Customer and Client Focus Oral Communications Prioritization Problem Solving Account Management Analytical Thinking Coaching Written Communications Mentoring Research Result Orientation Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy Shift: 1st shift (United States of America) Hours Per Week: 40

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    Sr. Epic Prelude Application Analyst, Hybrid, Jacksonville, Baptist Digital Solutions Center

    Baptist Health | Jacksonville, FL 32207

    About Baptist Health Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. Eligible for a sign on bonus of up to 10% of the annual base salary! Sr. Epic Prelude Application Analyst, Hybrid, Jacksonville, Baptist Digital Solutions Center Epic Prelude Application Analysts application analysts acts as a vital link between operations and information technology, ensuring that Epic RTE/Prelude functions seamlessly across the organization. This role requires a strong understanding of patient access, referral management, scheduling workflows, and technical systems. Analysts must translate operational needs into system functionality, helping maintain system integrity, promote automation, improve efficiency, and enhance the patient and provider experience. A significant portion of an analyst's day is devoted to resolving break-fix issues, performing routine maintenance tasks, monitoring system performance, and troubleshooting issues related to referral workflows, interfaces, and integrations. These activities include troubleshooting issues, applying Epic quarterly updates, working with Epic Technical Services, validating workflows, and supporting referral management processes across multiple service lines. Much of the coordination and follow-up for these responsibilities is conducted through structured communication channels, including email, Microsoft Teams, and scheduled meetings. Epic Prelude Application Analysts collaborate with Patient Access, Revenue Cycle, Clinical Informatics, and other Epic teams to support registration, scheduling, eligibility verification, and patient intake workflows. They partner with operational leaders and end users to identify workflow improvements, implement system enhancements, and support organizational initiatives. As the Sr. Epic Prelude Application Analyst, you will be responsible for: Lead complex application initiatives, including project management responsibilities, while mentoring junior analysts and ensuring operational best practices. Provide technical expertise in the development, implementation, and support of highly complex, enterprise-wide, cross-functional applications, integrated applications, and technical projects. Analyze and translate workflow and documentation requirements for clinical and/or business processes into efficient and effective application solutions through collaboration with members of interprofessional care teams, operational leaders, technical team members, and other relevant stakeholders. Plan, design, develop, validate, test, implement, evaluate, maintain, and provide ongoing troubleshooting and support for comprehensive information system components to meet business needs and requirements. Perform quality assurance and integrated testing of current and newly released vendor functionality to ensure system reliability. Coordinate projects across applications and develop application-specific enhancements and reports aligned with organizational priorities. Provide 24/7 support for applications within your area of responsibility. Experience 1–2 years of project management experience required. Knowledge of clinical system applications preferred. Minimum of 2 years of related experience required. Experience with Epic Prelude, including build configuration and implementation, preferred. Epic RTE preferred Ability to analyze and translate clinical and/or business workflows and documentation requirements into efficient, effective application solutions preferred. Hybrid background in both clinical and technical domains strongly preferred. Education Required High school diploma. Degree Preferred Bachelor's degree. Certifications Epic certification required. Epic RTE/Prelude certification preferred. Academy of Health Information Professionals (AHIP) certification preferred. Primary Location: Baptist Digital Solutions Center 3451 Beach Blvd Jacksonville, FL 32207 United States of America

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    Senior Product Manager

    Intercontinental Exchange | Jacksonville, FL 32246

    Job Description: We are looking for a Senior Product Manager to own the vision, strategy, and roadmap for our work item management system within the mortgage servicing platform. This system routes, tracks, and resolves the operational tasks that keep a servicing portfolio running, including loss mitigation requests, escrow exceptions, borrower inquiries, investor reporting issues, and compliance-driven workflows. You will partner with engineering, design, servicing operations, compliance, and client-facing teams to make work item management more configurable, automated, and transparent for servicers of all sizes. Responsibilities Define and communicate the product vision and multi-year roadmap for work item management, aligned to servicer needs and company strategy Own the full product lifecycle, from discovery and requirements through launch, adoption, and iteration Translate complex servicing workflows, such as default management, bankruptcy, foreclosure, payment processing, and customer service, into clear product requirements and user stories Drive capabilities such as rules-based routing and priority management, SLA and aging tracking, audit trails, configurable workflows, and automation Partner with servicing clients, operations leaders, and internal SMEs to gather feedback and validate priorities Work with compliance and legal teams to make sure the product supports investor, agency, and regulatory requirements (for example CFPB, GSE, FHA, VA, and state-level servicing rules) Define success metrics and KPIs, including work item cycle time, backlog aging, first-touch resolution, SLA adherence, and user adoption, and use data to inform decisions Manage dependencies and integrations with adjacent systems such as the servicing core, document management, communications, and reporting and analytics Prioritize and groom the backlog, and run sprint planning and release activities with agile engineering teams Support go-to-market efforts by partnering with sales, client success, and marketing on positioning, enablement, and release communications Evaluate opportunities for AI and intelligent automation to reduce manual effort and improve work item accuracy and throughput Knowledge and Experience Bachelor's degree in business, finance, computer science, or a related field, or equivalent experience 6+ years of product management experience, including 3 or more years with enterprise or B2B software Hands-on experience in mortgage servicing, financial services, or another regulated, workflow-heavy domain Working knowledge of servicing operations such as loss mitigation, escrow, collections, investor reporting, and customer care Demonstrated experience with workflow, case management, task management, or business process management products Strong ability to turn ambiguous operational problems into clear, prioritized requirements Comfort working with data, including defining metrics, analyzing usage, and building a business case Excellent written and verbal communication, with the ability to engage both technical and operational audiences Preferred Knowledge and Experience Direct experience with a mortgage servicing platform (for example MSP) or a comparable servicing system Familiarity with rules engines, queue management, or workflow orchestration technology Experience with APIs, integration patterns, and data modeling concepts Exposure to AI or machine learning applied to operational workflows Product management certification (for example Pragmatic, SAFe, or CSPO) Master's degree or MBA #LI-MA2 -: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

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    MATERIALS COORDINATOR-DATABASE APP – 55010187

    State of Florida | Gainesville, FL 32641

    Requisition No: 882384 Agency: Department of Transportation Working Title: MATERIALS COORDINATOR-DATABASE APP - 55010187 Pay Plan: Career Service Position Number: 55010187 Salary: $56,036.33 - $72,517.60 Posting Closing Date: 11/03/2026 Total Compensation Estimator Tool STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION JOB POSTING DESCRIPTION 820 / STATE MATERIALS OFFICE OPEN COMPETITIVE CAREER SERVICE FULL-TIME CONTACT PERSON: Susan Musselman CONTACT PHONE NUMBER: 352-955-6669 CONTACT EMAIL ADDRESS: [email protected] HIRING SALARY RANGE: $2,155.24 - $2,789.14/biweekly range $56,036.33 - $72,517.60/annual range Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system. To ensure honesty and transparency, all applicants must provide their own work. Unless explicitly requested, the use of Artificial Intelligence (AI) tools to assist with qualifying questions, work samples, or interviews is strictly prohibited, and any breach of this requirement will lead to the applicant being removed from consideration. Candidates must be United States (U.S.) citizens or lawfully authorized alien workers. Visa sponsorship is not available. Our Mission The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities. Our Vision As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free. The Work You Will Do: Materials Coordinator-Database App/Engineering & Ops/State Highway Engineer/Office of Materials/Program Performance and Compliance This position is a part of the Database and Information team and performs a variety of functions related to database development, application maintenance, report writing and data analysis. You will provide technical support for the Materials Acceptance and Certification system (MAC) and other State Materials Office databases and applications. The position also supports the maintenance of the State Materials Office Website and SharePoint sites. The Difference You Will Make: Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication. How You Will Grow: FDOT encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses. Where You Will Work: State Materials Office, 5007 NE 39th Ave., Gainesville, FL 32609 Annual Salary Range: $56,036.33 - $72,517.60 Your Specific Responsibilities: Conducts all database activities for the Database and Information Systems Section and assists as needed with other State Materials Office Sections. Programs and maintains Materials Acceptance and Certification (MAC) specifications and protocol for all materials related items. Troubleshoots all materials related problems encountered by users associated with MAC and other related databases. Monitors materials related performance in MAC and other related databases. Assists with all necessary modifications, updates, and enhancements for database functions. Designs, deploys, and maintains the State Materials Office on-line resources for the purpose of disseminating information on program activities. Functions as Web Master for the State Materials Office internet website, the Office of Materials Intranet Web Site and SharePoint Sites. Maintain the content, working links, graphic design, and site layout. Extracts data from appropriate construction, materials, and pavement management databases for reporting and analysis purposes. Performs detailed statistical analyses on existing materials testing data and applies engineering judgement to formulate findings and conclusions. Prepares technical reports summarizing findings and conclusions. Provides background documentation of database applications for long-term maintenance efforts. Provides concise workflow explanations for user navigation of database workspace and reporting activities. Ensures that all assignments/projects are completed. Reviews and maintains service desk tickets for the Materials Acceptance and Certification applications. Directs tickets to appropriate personnel as needed. Designs, deploys, and maintains materials related Customer Satisfaction Surveys as needed to effectively measure the performance of the statewide Materials function. Tracks incoming statistical data and provides reports to managers of the Materials function once surveys are completed. Coordinates the resolution of customer complaints. Assists State Materials Office Management with interpretation of written responses and provides responses to participants of survey. The Successful Candidate will have the following required Knowledge, Skills, and Abilities: Knowledge of: Concepts, terminology, principles, and analytical techniques related to construction materials. Construction materials specifications. Statistics, data analysis principles, and methods of data collection.. Customer surveys and methodology Skills in: Collection, evaluation and analyzing data to develop recommendations to solve problems, document workflow and other activities relating to improvement of management practices Ability to: Organize data into logical format for presentation in reports, documents and other written or video formats. Use Microsoft SharePoint, Excel, Work, Access, and PowerPoint. Communicate engineering information effectively. Plan, organize, and complete multiple work assignments simultaneously Work as a team member. Work independently. Licensure/Registration/Certification Requirements: None Other Job-Related Requirements: This position must respond before, during, and after emergency situations. Minimum Qualifications: Prior experience operating a personal computer for word processing, spreadsheet, and/or database applications. Prior experience or education developing and/or maintaining websites. High school graduate or possess an acceptable equivalency diploma. The State’s total compensation package for employees features a highly competitive set of employee benefits including: Health insurance (over 90% employer paid) $25,000 life insurance policy (100% employer paid) Dental, vision and supplemental insurances State of Florida retirement package 10 paid holidays a year Generous vacation and sick leave Career advancement opportunities Tuition waiver for public college courses A variety of training opportunities Employee Assistance Program (EAP) SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES. If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans’ Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708. THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY. In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation’s Human Resources Office at (850) 414-5300 for assistance. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available. All documentation is due by the close of the vacancy announcement. Location: GAINESVILLE, FL, US, 32609 Nearest Major Market: Gainesville

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    Information Security Analyst – Analyst

    Deutsche Bank | Jacksonville, FL

    Job Description: Job Title Information Security Analyst Corporate Title Analyst Location Jacksonville, FL Overview We are looking for a knowledgeable Information Security Analyst to operating as a member of the Chief Security Office (CSO) Third Party Security team (TPS). As an Information Security Analyst, you will be responsible for supporting the development, execution, and maintenance of Deutsche Bank’s information security strategy and program under the management of the CSO. You will work in strategic alignment and partnership with Deutsche Bank’s Third Party Risk Management (TPRM) program under Third Party Management (TPM). What We Offer You A diverse and inclusive environment that embraces change, innovation, and collaboration A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days Employee Resource Groups support an inclusive workplace for everyone and promote community engagement Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits Educational resources, matching gift and volunteer programs What You’ll Do Conduct Information Security Third Party risk assessments, including onsite reviews Review Third Party policies and evidence against Deutsche Bank security requirements Analyze and document security gaps and their business impact Coordinate Third Party Information Security Review processes and escalate issues Support improvements to the security control framework and stakeholder communication Skills You’ll Need Strong knowledge of IT and Information Security controls and risk management Familiarity with ISO27001, NIST, ENISA, SOC2, PCI, and MITRE ATT&CK frameworks Understanding of financial regulations impacting InfoSec (e.g., DORA, GDPR, NYDFS) Experience with Cloud Security Alliance tools (CCM, CAIQ) and Shared Assessment Programs Proficiency in MS Office Suite and data reporting for metrics and analysis Skills That Will Help You Excel Communication Skills: Ability to clearly convey findings and recommendations both verbally and in writing to various stakeholders Critical Thinking: Capacity to analyze complex situations, identify potential risks, and evaluate Third Party responses objectively Attention to Detail: Precision in reviewing documents, contracts, and compliance evidence to spot inconsistencies or gaps Ethical Judgment: Commitment to integrity and confidentiality when handling sensitive Third Party information Time Management: Proficiency in prioritizing tasks and managing multiple Third Party assessments simultaneously Expectations It is the Bank’s expectation that employees hired into this role will work in the Jacksonville office in accordance with the Bank’s hybrid working model. Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion. The salary range for this position in Jacksonville is $48,000 to $74,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration. Deutsche Bank Benefits At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more! Learn more about your life at Deutsche Bank through the eyes of our current employees https://careers.db.com/life The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank’s California Privacy Notice please email [email protected] . #LI-HYBRID We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to view Deutsche Bank’s Equal Opportunity Policy Statement and the following notices: EEOC Know Your Rights ; Employee Rights and Responsibilities under the Family and Medical Leave Act ; and Employee Polygraph Protection Act .

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    Sr. Epic Cadence/Referrals Application Analyst, Hybrid, Jacksonville, Baptist Medical Digital Solution Center

    Baptist Health | Jacksonville, FL 32207

    About Baptist Health Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. Eligible for a sign on bonus of up to 10% of the annual base salary! Sr. Epic Cadence/Referrals Application Analyst, Hybrid, Jacksonville, Baptist Medical Digital Solution Center Epic Referral application analysts act as a vital link between operations and information technology, ensuring that Epic Referral functions seamlessly across the organization. This role requires a strong understanding of patient access, referral management, scheduling workflows, and technical systems. Analysts must translate operational needs into system functionality, helping maintain system integrity, promote automation and efficiency, and improve the patient and provider experience. A significant portion of an analyst's day is devoted to resolving break-fix issues, performing routine maintenance tasks, monitoring system performance, and troubleshooting issues related to referral workflows, interfaces, and integrations. These activities include troubleshooting issues, applying Epic quarterly updates, working with Epic technical support, validating workflows, and supporting referral management processes across multiple service lines. Much of the coordination and follow-up for these responsibilities is conducted through structured communication channels, including email, Teams chat, and scheduled meetings. Epic Referral application analysts also spend time collaborating with cross-functional teams, including Patient Access, Ambulatory Operations, Clinical Informatics, other application teams, and project managers. Their week may include team huddles, project meetings, and sessions with operational leaders to clarify requirements and identify opportunities for workflow optimization. Throughout the day, they work directly with end users to understand challenges, implement enhancements, and support strategic initiatives. The Senior Analyst will mentor junior analysts, promote operational best practices, perform quality assurance and integrated testing, and coordinate projects across applications to ensure reliable and efficient referral workflows that align with organizational priorities. Sr. Epic Cadence/Referrals Application Analyst Responsibilities: Lead complex application initiatives, including project management responsibilities, while mentoring junior analysts and promoting operational best practices. Provide technical expertise in the development, implementation, and support of highly complex, enterprise-wide, cross-functional applications, integrated applications, and technical projects. Analyze and translate referral management, patient access, scheduling, and business workflow requirements into efficient and effective Epic Referral solutions through collaboration with operational leaders, technical teams, and other stakeholders. Plan, design, develop, validate, test, implement, evaluate, maintain, and support information system components that meet organizational and operational needs. Perform quality assurance and integrated testing of optimization requests, projects, and newly released Epic functionality to ensure system reliability and performance. Coordinate projects across applications and develop application-specific enhancements, workflows, and reporting solutions aligned with organizational priorities. Provide 24/7 support for applications within assigned areas of responsibility. Experience: 1-2 years of project management experience required. Minimum of 2 years of related Epic application experience required. Experience with Epic Referral, including build, configuration, implementation, and optimization preferred. Strong understanding of referral management, patient access, provider-to-provider communication, and scheduling workflows preferred. Ability to analyze and translate operational and business workflows into effective application solutions preferred. Strong experience using Microsoft Visio for workflow documentation and implementation planning preferred. Experience collaborating with operational leaders and end users to identify and implement workflow improvements preferred. Hybrid background in healthcare operations and technical systems strongly preferred. Prior Authorization experience Education/Degree Required: High School Diploma Degree Preferred: Bachelor's Degree Certifications: Epic Certification Required within 6 months Epic Referrals Certification Preferred Academy of Health Information Professionals (AHIP) Preferred Primary Location: Baptist Digital Solutions Center 3451 Beach Blvd Jacksonville, FL 32207 United States of America

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    IDT Forward Deployed Engineer, Zora AI

    Deloitte | Jacksonville, FL 32202

    The Team This role sits within Zora AI™ by Deloitte, Deloitte's product-focused asset business for back office capabilities, part of Deloitte Consulting's Innovation & Delivery Transformation (I&DT) practice. I&DT brings an engineering- and innovation-led mindset to how Deloitte builds, delivers, and scales technology-enabled solutions. Forward Deployed Engineers operate at the intersection of client delivery, applied engineering, and product strategy - partnering with account and product teams pre-sale to qualify and shape opportunities, and with client and delivery teams post-sale to prove and accelerate agentic value, feeding real-world learnings back into the platform roadmap. Position Summary As a Product Focused Forward Deployed Engineer (pFDE) within Zora AI™ by Deloitte, you will work directly with clients, Deloitte Consulting's broader consulting practice, and Zora AI's product and engineering teams. Together, you'll advise, demonstrate and architect Zora AI's agentic use cases to meet client's needs - starting from Deloitte's Zora AI Platform and its inventory of Product based SKUs - into production-scale capabilities in each client's environment, powering performance improvement across financial, sourcing & procurement, Human resource and IT services domains. This is a techno-functional role: it requires both deep technical skill and deep functional domain knowledge, brought together to adapt agentic capabilities to the specific workflows, data, and nuances of each client. You'll operate at the intersection of client delivery, applied engineering, and product feedback: engaging with clients and core consulting teams both pre- and post-sale, and partnering with Zora AI's product and engineering teams to translate field learnings into reusable capabilities. The role draws on functional breadth rather than a single specialty, spanning many functional domains. Recruiting for this role ends on 10/22/2027. Work you'll do Presales & solution shaping. Partner with consulting teams and Zora AI's account and product teams during the sales cycle - running technical discovery, demonstrations, and use-case fit assessments that qualify client needs and shape a credible path to production value. Agentic use case development. Work hand-in-hand with clients to build out agentic use cases on Digital Worker Workbench (DWW) - sometimes adapting and extending Deloitte's library of proven use cases, other times building greenfield to solve a client-specific problem for proofs of concepts. Client enablement & value realization. Support client awareness, business case activities, and stay engaged post-launch to help identify expansion opportunities grounded in real usage. Field-to-product feedback. Capture recurring client needs, patterns, and delivery learnings, and translate them into concrete agentic capability requests and reusable extensions for product and engineering teams. The successful candidate would possess these skills: Client-facing credibility to translate technical tradeoffs and constraints into clear business decisions, carrying both technical and executive conversations within the same engagement Genuine techno-functional profile - deep technical capability paired with deep functional domain fluency, applying both together to adapt agentic solutions to real client workflows Strong functional domain knowledge spanning back office domains - such as finance, sourcing & procurement, human resources and IT services - with the versatility to apply it across multiple areas rather than a single specialty Strong hands-on configuration skills, including proficiency in agentic concepts and comfort working with APIs, data integration patterns, and cloud-based services (e.g., AWS) to solution production-grade capabilities in client environments Hands-on experience designing, adapting, or hardening agentic workflows - multi-agent coordination, tool invocation, memory/state management - using modern agent frameworks, with the judgment to take a working use case to a production-grade client deployment Intellectual curiosity and a strong pull toward what's next - actively following how agentic frameworks, tooling, and techniques are evolving, and quick to adopt new approaches in a field where today's stack may look very different in six months Judgment to size each engagement - recognizing when an agentic use case can be reused with light configuration, when it needs substantial extension, and when a client problem calls for building greenfield Comfort supporting commercial and sales-adjacent activities such as demos, use-case fit assessments, and solution qualification, alongside post-sale delivery and value realization work Ability to build trust and durable working relationships quickly with client stakeholders and account teams in predominantly virtual and distributed delivery environments Excellent written and verbal communication skills, including the ability to develop client-facing materials, lead technical discovery conversations, and work effectively across distributed teams and international time zones Qualifications Required: Bachelor's degree in Computer Science, Information Systems, Engineering, Health Informatics, or a related technical discipline 4+ years of experience in software engineering, solution deployment, data engineering, or client-facing technical delivery roles Ability to travel up to 25%, on average, based on client and business needs Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Preferred: Master's degree in Computer Science, Engineering, Information Systems, or a related technical discipline The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $159,100-$224,100. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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    SAP AP Functional Senior Consultant

    Deloitte | Jacksonville, FL 32202

    Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions. Recruiting for this role ends on 11/25/2026. Work You'll Do As a Senior Consultant, Functional Transformation on the Enterprise Performance team, you will be responsible for: Configure SAP Accounts Payable solutions, including invoice processing, payment runs, and treasury confirmations. Lead the functional design of interfaces that support Accounts Payable processes and data exchange. Facilitate workshops with business, technical, and other stakeholders to design SAP Accounts Payable solutions. Coordinate solution design, build, and testing activities across the project lifecycle. Provide production support by reviewing support tickets, engaging users to investigate issues, and testing resolutions. A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to provide clear guidance to others The Team Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise. Our SAP business transformation services drive to improve performance and value delivered by the full suite of SAP solutions. Qualifications Required: Bachelor's degree No Sponsorship) Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Must be able to obtain and maintain the required clearance for this role Ability to travel 25-50%, on average, based on the work you do and the clients and industries/sectors you serve 5+ years of SAP Finance implementation experience 1+ years of SAP AP module implementation experience to include; hands on configuration, functional design, testing, and execution of business transactions Preferred: Public sector experience Data mapping experience Training experience The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,700 to $218,300. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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    Principal FP&A Analyst

    BAE Systems USA | Jacksonville, FL

    Job Description BAE Systems Maritime Solution is searching for a Financial Planning & Control analyst to join our dynamic team. This role serves as a primary financial partner to the business unit, ensuring that operational decisions are backed by rigorous financial modeling and that the business remains aligned with BAE Systems' overarching financial goals. Key Responsibilities Budgeting & Forecasting: Lead the development of the annual operating plan (AOP) and periodic rolling forecasts. Analyze variances between actuals and budgets to identify trends, risks, and opportunities. Strategic Analysis: Develop complex financial models to evaluate new business opportunities, capital expenditures (CapEx), and program profitability within the maritime solutions business unit. Reporting & Dashboards: Create and maintain monthly financial reporting packages for executive leadership, translating raw data into actionable insights regarding revenue, margins, and overhead spending. Operational Partnership: Collaborate with program managers and operational leads to track project milestones and ensure financial alignment with technical execution. Cash Flow Management: Monitor working capital, including unbilled receivables and deferred revenue, to optimize the business unit's cash position. Required Education, Experience, & Skills Education: Bachelor’s degree in Finance, Accounting, Economics, or a related experience in a quantitative field Experience: 6 years of experience in corporate finance or FP&A, preferably within the defense, aerospace, or maritime industries. Technical Skills: Advanced proficiency in Microsoft Excel (complex modeling, macros, and data manipulation). Experience with Enterprise Resource Planning (ERP) systems (e.g., SAP, Oracle). Strong aptitude for data visualization tools (e.g., Power BI, Tableau). Analytical Mindset: Ability to synthesize large datasets into concise executive summaries. Preferred Education, Experience, & Skills Industry Knowledge: Familiarity with government contracting, Cost Accounting Standards (CAS), Defense Federal Acquisition Regulation (DFARS), and SOX Compliance. Communication: Ability to present financial data to non-financial stakeholders clearly and persuasively. Earned Value Management: Experience leading or working on a contractual EVMS or EVMS light program a plus. Pay Information Full-Time Salary Range: $92180 - $156707 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics. About BAE Systems, Inc. BAE Systems, Inc. is a defense, aerospace, and security company headquartered in Falls Church, Virginia, with more than 40,000 employees worldwide. We serve, supply, and protect those who protect us. As one of the most geographically diverse international defense companies, we deliver a full range of products and services spanning air, land, maritime, space, and cyber, including advanced electronics, intelligence solutions, and dedicated customer support. Our culture is performance-driven and values-led, built on curiosity, creativity, and collaboration. Purpose isn't a tagline here. It's what drives us. We're developing breakthrough technologies that defend national security and make a lasting impact on our communities and our planet. When you join BAE Systems, you're not just building a career. You're contributing to a mission that truly matters. This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.

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    Light Duty Tow Dispatcher

    MD Towing Services | Jacksonville, FL 32207

    *Overview* Join our dynamic team as a Light Duty Tow Dispatcher, where your energetic approach and attention to detail will keep our towing operations running smoothly and efficiently. In this vital role, you will coordinate dispatching light-duty tow trucks to assist stranded motorists, manage communication between drivers, customers, and service providers, and ensure timely response to roadside assistance requests. Your proactive mindset and excellent communication skills will help deliver exceptional service while maintaining safety and operational standards. This position offers an engaging environment where your problem-solving abilities and logistical expertise can truly shine. *Responsibilities* * Receive incoming calls via multi-line phone systems, providing courteous and professional assistance to customers requesting roadside aid or towing services * Utilize GPS, GIS (Geographic Information Systems), and transportation management systems such as Oracle Transportation Management to accurately locate vehicles, plan routes, and dispatch tow trucks efficiently * Coordinate with fleet management systems like AS400 and SyteLine to monitor vehicle availability, status, and maintenance needs * Enter data accurately into transportation management systems, ensuring all dispatch records, customer details, and service logs are up-to-date * Communicate clearly with drivers using phone etiquette and effective communication skills to relay instructions, updates, and safety information * Track freight movement using GPS technology and transportation planning tools to optimize routes and reduce response times * Collaborate with shipping & receiving teams and 3PL (third-party logistics) providers to facilitate smooth operations in support of supply chain objectives *Requirements* * Strong analysis skills with the ability to interpret GPS data, transportation management systems, and logistics information for effective dispatching * Experience with transportation planning, fleet management software, or logistics operations is highly desirable * Excellent communication skills with a professional phone manner and the ability to handle multi-line phone systems confidently * Proficiency in data entry using systems such as Oracle Transportation Management, AS400, or SyteLine * Knowledge of freight logistics, shipping & receiving procedures, and supply chain fundamentals * Ability to work in a fast-paced environment while maintaining attention to detail and safety standards * Basic typing skills for quick data entry and documentation Join us in delivering prompt roadside assistance that keeps motorists safe on the road! Your enthusiasm for logistics combined with your technical skills will make a real difference in our community’s mobility. We are committed to supporting your growth in transportation management while providing a positive work environment focused on teamwork and excellence. Pay: $20.00 - $28.44 per hour Benefits: * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Work Location: In person

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