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Clinical RN Coordinator Ortho

HCA Florida Memorial Hospital​ | Jacksonville, FL 32216

Introduction Do you want to be appreciated daily? Our nurses are celebrated for being on the front line, empathetic for patients. At HCA Florida Memorial Hospital our nurses set us apart from any other healthcare provider. We are seeking a Lead/Charge Registered Nurse (RN) to join our healthcare family. Benefits HCA Florida Memorial Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. At HCA Florida Memorial Hospital, our nurses play a vital part. We know that every nurse’s path and purpose is unique. Do you want to create your own personal career path in nursing? HCA Healthcare is your career destination! Our scale makes it possible for nurses to create the career path that fits their life – for life – and empowers their passion for patient care. Apply today for our Lead/Charge RN opportunity. Job Summary and Qualifications The Charge Registered Nurse (RN)/Clinical Nurse Coordinator (CNC) ensures and delivers high quality, patient-centered care and coordination of all functions on the 4 West Medical Surgical Ortho Unit during the designated shift. In collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance. What you will do in this role: Assists with admission and discharge processes to ensure efficient throughput and high quality, patient-centered care. Participates in the ongoing assessment of the quality of patient care services provided in the unit, in collaboration with other members of the management team. Collaborates with subject matter experts and other managers to create an environment of teamwork that supports improved outcomes and service. Supports a patient-first philosophy and engages in service recovery when necessary. Supports the efforts of the facility to improve engagement by operationalizing current nursing strategies, including employee rounding, hourly rounds, and other initiatives. Provides recommendations related to interviewing, selecting, and training new staff. Recommends and implements courses of action, including training and development, conflict resolution, personnel policy compliance, completion of performance evaluations, and/or disciplinary actions to ensure a competitively better organization. Assists with staff scheduling. Manages all practical aspects of staff labor in accordance with patient care needs and established productivity guidelines. Supports proper inventory control and assists with managing supplies and equipment. What qualifications you will need: Must be a graduate from an accredited school of Nursing: Bachelor's Degree in Nursing or higher is required, or obtained within 3 years of hire/transfer Must be licensed as a Registered Nurse in the state which you practice and/or hold an active Compact/Multi-State RN license A current American Heart Association (AHA) or American Red Cross Basic Life Support (BLS) Health Care Provider is required A current American Heart Association (AHA) or American Red Cross Advanced Cardiac Life Support (ACLS) Health Care Provider is required At least 2 years prior Hospital/Acute Care RN experience is required Leadership experience is preferred This is a Full Time, Night Shift position. Shifts are 12 hours in length (approximately 7:00 PM to 7:00 AM). Rotating Weekends and Holidays are required. Memorial Hospital has provided quality healthcare services since 1969, giving patients access to highly-trained physicians and advanced technology. With more than 50 years of pioneering healthcare, our 450+ bed hospital is one of the region's leading acute care facilities. We offer a range of services for our patients, including 24-hour emergency care at three different locations and a Level II trauma center. Other specialized programs include our accredited Chest Pain Center, certified Stroke Center, Heart Center, Bone and Joint Center, maternity center and much more. Memorial has received the Gold Seal of Approval for Primary Stroke Centers and is sepsis-certified by the Joint Commission. At Memorial Hospital, our care like family culture extends to our patients, our people and our Jacksonville community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Join a family that cares about every stage in your career! We are interviewing candidates for our Lead RN Ortho opening. Apply today and a member of our Talent Acquisition team will reach out. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Specialist I – Inpatient Clinical Documentation Integrity (ICDI)

Mayo Clinic | Jacksonville, FL

Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights Medical: Multiple plan options. Dental: Delta Dental or reimbursement account for flexible coverage. Vision: Affordable plan with national network. Pre-Tax Savings: HSA and FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future. Responsibilities Reviews inpatient and/or outpatient medical records to ensure accurate representation of severity of illness. Validates that clinical documentation supports medical necessity of services and accurate coding. Ensures documentation reflects patient’s clinical status, risk of mortality, and care complexity. Applies advanced knowledge of disease processes, pathophysiology, medications, and critical thinking to identify and remedy documentation gaps. Identifies opportunities for improvement in concurrent and retrospective documentation. Ensures compliance with regulatory standards related to documentation, coding, and billing. Collaborates with physicians, coders, case managers, nurses, and other staff to improve documentation quality. Acts as an educator and resource to clinical staff, promoting best practices in documentation. Acts as a change agent for improved documentation and enhanced documentation practices. May perform ICDI DRG Secondary Reviews as well as support audit related activities. Maintains compliance with ethical, legal, and coding standards. Demonstrates strong analytical thinking and problem-solving skills. Communicates effectively, both verbally and in writing, with physicians, leadership, and interdisciplinary teams. Self-motivated with the ability to work independently and without close supervision. Works collaboratively in a dynamic, team-oriented environment. Must be able to work flexible hours, including evenings and weekends, as needed to meet business demands. During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question — Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps. This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program. Qualifications Associate’s and 2 years of experience as an Inpatient Clinical Documentation Improvement Specialist (CDIS). Certifications (either are required): Certified Documentation Improvement Practitioner (CDIP) OR Certified Clinical Documentation Specialist (CCDS) certification Exemption Status Exempt Compensation Detail $78,270.40 - $117,312.00 / year Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details Monday - Friday, Business hours. This is a hybrid position and must be located within 100 miles of ANY Mayo Clinic campus for onsite expectations as business needs dictate. Weekend Schedule Not applicable International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Lynnette Fleshman

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Registered Nurse – Emergency Department, Swing – RN

Mayo Clinic | Jacksonville, FL

CityJacksonville StateFL RemoteNO DepartmentNursing Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights Medical: Multiple plan options. Dental: Delta Dental or reimbursement account for flexible coverage. Vision: Affordable plan with national network. Pre-Tax Savings: HSA and FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future. Responsibilities The registered nurse (RN) is accountable for the coordination of nursing care, including direct patient care, patient/family education and transitions of care. The RN supports professional nursing practice across practice settings and across the continuum of care to meet the needs of the patient and family. The RN will function within the Mayo Clinic Nursing Professional Practice Model, which includes accountability for planning, implementing, evaluating and communicating all phases of nursing care for assigned patients. The ANA Nursing: Scope and Standards of Practice provide a basis for the practice of the RN. The RN provides leadership through activities such as preceptor role, informal and formal leadership roles, and quality improvement efforts. The RN delegates patient care according to skill level, experience, patient acuity, fiscal accountability and availability of resources. The RN possesses excellent communication skills; is skillful in mentoring and teaching; and may participate on committees or projects. A subset of employees may be required to drive their personal vehicle as a part of the responsibility of their role. This role is eligible for TN sponsorship. Successful sponsorship will require state licensure and completion of the VisaScreen or equivalent certification. Qualifications Graduate of a nursing program. All entry-level associate degree registered nurses with a RN start date of April 1, 2020 and after must provide documented evidence of program completion of a baccalaureate degree in nursing program within five years from the last day of the month of the RN start date. All entry-level associate degree registered nurses with a RN start date prior to April 1, 2020 must provide documented evidence of program completion of a baccalaureate degree in nursing program as stipulated by the degree requirement program in place at time of hire. One year of RN experience in an applicable care setting or one year of LPN experience at Mayo Clinic is preferred. Additional Qualifications Excellent communication skills (verbal and written). Experience working in a team environment. Computer skills required, prior experience with electronic medical record systems preferred. Ability to work flexible hours, which may include days, evenings, nights, holidays, and weekends and on-call. Ability to adapt to unpredictable situations within the work setting. Demonstrated leadership, effective communicator, and excellent critical thinking skills. License and Certification Current RN license by applicable state requirements. Maintains Basic Life Support (BLS) competency. ACLS is also required. PALS within 6 months of start date. Additional state licensure(s) and/or specialty certification/training as required by the work area. Exemption Status Nonexempt Compensation Detail Mayo Clinic has an innovative nursing compensation model that rewards for experience, education, and dedication to the organization. When combined with our competitive tuition reimbursement program, the compensation approach empowers nurses to grow professionally and maximize their earning potential. Benefits Eligible Yes Schedule Full Time Hours/Pay Period 72 Schedule Details 12:00pm-12:30am; 6 shifts per two-week pay period - days vary Weekend Schedule 4 shifts per 6-week schedule period International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Emily Corey

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Respiratory Therapist

Mayo Clinic | Jacksonville, FL

Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights Medical: Multiple plan options. Dental: Delta Dental or reimbursement account for flexible coverage. Vision: Affordable plan with national network. Pre-Tax Savings: HSA and FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future. Responsibilities To perform specialized respiratory therapy services as directed by provider orders and in accordance with protocols, policies, and procedures established by the hospital. Qualifications Successful completion of a National Board for Respiratory Care (NBRC) approved Respiratory Therapy program. Additional Qualifications: Previous hospital experience preferred. Should be familiar with The Joint Commission standards and requirements. Understanding of computers. Good verbal and written communication skills required. Should be familiar with risks associated with exposure to infectious patients, needle puncture hazards, and hazards related to compressed gases. License/Certifications: National Board for Respiratory Therapist (RRT) credential is required upon hire or by the end of one year of employment and must be maintained throughout duration of employment. Required to have Florida Respiratory license prior to their first day of employment. Respiratory Therapists are required to maintain Basic Life Support. Exemption Status Nonexempt Compensation Detail Experience and tenure may be considered along with internal equity when job offers are extended. $32.43 - $48.66 / hour Benefits Eligible Yes Schedule Full Time Hours/Pay Period 72 Schedule Details 7a-7p Weekend Schedule Every other weekend. International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Casie Johnson

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Procedure Support Assistant – Urology Clinic

Mayo Clinic | Jacksonville, FL

CityJacksonville StateFL RemoteNO DepartmentNursing Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights Medical: Multiple plan options. Dental: Delta Dental or reimbursement account for flexible coverage. Vision: Affordable plan with national network. Pre-Tax Savings: HSA and FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future. Responsibilities Receives direction from Nurse Manager, Physician, Team Lead and Registered Nurses. Is supervised by registered nurses and physicians. Works cooperatively with members of the nursing staff, physicians, managers and support staff. Interacts professionally with patients and treats them with dignity and respect. Position Overview: (Major Functions and Non-Essential Functions): The procedural support assistant is an integral member of the procedural team and assists with delegated tasks of direct and indirect patient care under the supervision of a registered nurse and/or physician in the Department of Pain Medicine. The procedural assistant provides patient support and follows through with the designated plan of action as directed by the physician. The procedural assistant is responsible for the care, handling, and processing of pain medicine procedural equipment and turnover of the procedure room(s). The procedural assistant is responsible for assisting with diagnostic, interventional and therapeutic procedures such as Epidural Steroid Injections, Genicular blocks, Epidural blood patches, Spinal Cord Stimulator trials, Platelet-rich plasma (PRP) and bone marrow aspirate concentrate (BMCA), Peripheral Nerve Stimulator placements and trials. The procedural assistant works in the procedural unit in the fluoroscopy suites, ultrasound suites and recovery room. The procedural assistant is responsible for operation of the radiofrequency ablation machine as well as the ultrasound machine. They are responsible for setting up the sterile field as well as prepping the patient prior to the procedure. The procedural assistant may be cross-trained to work in other areas based at employer’s discretion. This individual must demonstrate knowledge of the principles of growth and development of the life-span, appropriately interpret information relative to the patient’s age-specific needs and be able to communicate data reflective of the patient’s status. Qualifications High school diploma or GED. One year of patient care experience required. Possible experience may include duties as a desk operations specialist, nursing assistant, patient care assistant, or licensed practical nurse. Highschool diploma or GED and one year of customer service experience required, such as administrative, physician's office, and appointment scheduler. Additional Qualifications: Requires computer skills including Windows- based applications and intranet/internet use with the ability to keyboard and navigate through multiple applications. Exposure to electronic health record preferred. Ability to work independently, be goal-directed and have strong organizational skills. Effectively multitask without compromising quality. Ability to comprehend and excel in both verbal and written communication, including proper telephone etiquette, face-to-face interactions, and electronic communications. Ability to communicate with individuals and small groups with credibility and confidence. Ability to handle difficult situations remains calm under stress, manage emotional situations, display empathy and maintain positive communication during a rapidly changing/dynamic environment. Turn problems into opportunities by developing innovative and creative solutions. Demonstrate a friendly, positive attitude, display energy and drive in performing daily responsibilities. Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenance of job-related skills/activities. Must be willing to adjust work schedules in response to department or clinical needs. License/Certifications Required: Maintains Basic Cardiac Life Support (BCLS) competency. Additional specialty certification/training as required by the work area. Exemption Status Nonexempt Compensation Detail Education, experience and tenure may be considered along with internal equity when job offers are extended. Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details Monday-Friday; 8:00am-5:00pm Weekend Schedule N/A International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Alexis DiRosa

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Medical Technologist MT – Human Cellular Therapy Lab

Mayo Clinic | Jacksonville, FL

Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights Medical: Multiple plan options. Dental: Delta Dental or reimbursement account for flexible coverage. Vision: Affordable plan with national network. Pre-Tax Savings: HSA and FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future. Responsibilities Perform STAT and routine moderately and highly complex clinical laboratory testing on biological specimens, using both manual methods and automated analyzers. Reports valid and accurate patient results in a timely manner. Interacts with physicians, nurses and other allied health individuals in a manner which is helpful in coordinating testing, correlating results, and/or promotes understanding of test availability. Participates in the operational support activities necessary to maintain and optimize testing capabilities. **This position is not eligible for visa sponsorship. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program** Visit the Clinical Labs career siteto watch a brief video of Dalena describing a role as a Clinical Laboratory Technology at Mayo Clinic. Qualifications Baccalaureate Degree in Medical Technology, Medical/Clinical Laboratory Science, or health related field. Completion of a clinical laboratory training program is required. Applicants with a Baccalaureate Degree in Biology or Chemistry with completion of a clinical laboratory training program or clinical laboratory experience will be considered in the appropriate field of study (i.e. Microbiology). Must have successfully completed an accredited Medical Laboratory Technologist/Technician program. Additional Qualifications: Must be capable of producing accurate results under time constraints, multi-tasking, and performing in a fast-paced and changing environment. Must possess good communication skills and be able to work closely with others. Must be able to accommodate scheduling adjustments, off shifts, holiday, on-call, and weekend work assignments. One year of experience is preferred as appropriate to assigned work area. Medical Technologists are required to have working knowledge of methods, instrumentation, and principles of all testing as appropriate to assigned work areas based on individual departmental competency checklists. Must have adequate use of both hands and be able to work with arms above shoulder level. Must be able to distinguish color. Must be able to work irregular hours (rotating shifts, evening, and nights). Must be able to work around machinery with moving parts, work with lasers (Barcode Scanners), and clinical instrumentation. Must be able to tolerate patient contact; be able to work with immunosuppressed patients (i.e., transplant program, Oncology). Must be able to tolerate occasional presence of chemical vapors from formaldehyde, acids (rarely), bases, and alcohols. Must be able to tolerate exposure to infection hazards: blood borne pathogens, microbiology, and fungal pathogens. Must be able to tolerate skin contact. License or Certifications: State of Florida Clinical Technologist license in the areas of chemistry, hematology, microbiology, serology, immunohematology, or histocompatibility, or as specified by the lab. Preferred: Medical Technologist/Medical Laboratory (American Society of Clinical Pathologists) certification or equivalent. Exemption Status Nonexempt Compensation Detail $32.43 - $48.66/ hour Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details Monday - Friday, 8:00 am -4:30 pm Weekend Schedule Occasional, as needed. 1/8-10 weekends International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Rhonda Wilson

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EMT – Ambulance Operations

Mayo Clinic | Jacksonville, FL

Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights Medical: Multiple plan options. Dental: Delta Dental or reimbursement account for flexible coverage. Vision: Affordable plan with national network. Pre-Tax Savings: HSA and FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future. Responsibilities The EMT/Basic is responsible for delivering and administering high quality care and transportation to ill and injured persons. The EMT/Basic must demonstrate clinical competency and compassion in providing for physical and emotional needs of patients. Qualifications High school diploma or equivalent (GED). Experience as an EMT preferred. A baccalaureate degree is preferred. Must be proficient in English; must have the ability to read, write, and speak in English . Current certification as a Nationally Registered EMT/Basic. Current Florida EMT/Basic Licensure/Certification. Basic Life Support (BLS) certification required. Must have and maintain a valid driver's license and acceptable driving record in accordance with Mayo Clinic policy. Exemption Status Nonexempt Compensation Detail $20.00 - $22.41 / hour Benefits Eligible Yes Schedule Full Time Hours/Pay Period 60 Schedule Details 0.75 fulltime. 12-hour shifts 7a-7p weekdays and weekends. Weekend Schedule may be required to work weekend and holidays International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Tammy Pfeifer

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Pathology Reporting Specialist – Pathology Support

Mayo Clinic | Jacksonville, FL

Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights Medical: Multiple plan options. Dental: Delta Dental or reimbursement account for flexible coverage. Vision: Affordable plan with national network. Pre-Tax Savings: HSA and FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future. Responsibilities Performs a variety of tasks in support of pathologists and other allied healthcare providers. Is accountable for ensuring accuracy and completeness of all documents, tests ordered, and patient case reports which allows the pathologists to focus on patient care. Tasks include transcribing pathology reports as well as research and administrative documents. Responsibilities also include coordinate patient case correspondence/materials, order tests and stains for cases, answering telephones and providing related follow-through, participation in process improvement which includes data collection, coordinating case conference materials, and maintain consultant calendar. Required to follow work unit standard operating procedures along with reviewing and ensuring accuracy of those procedures. Routinely serves as a resource and mentor to others by training, educating, and mentoring both new and existing members of the work unit, and trouble shooting and resolving problems. Demonstrates initiative, proficiency, and good judgment to optimize the use of consultants and other allied healthcare providers' time. Must be highly organized, efficient, and multifunctional with ability to work independently as well as in a team. Has excellent written and oral communication skills and experience in medical terminology and customer service. The individual needs to exhibit high motivation to start and complete tasks independently and in a timely manner. Strong organizational and communication skills, with a commitment to quality and excellence in service, are important components of the role. **This position is not eligible for visa sponsorship. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program** Qualifications Requires successful completion of a formal medical secretary and/or transcriptionist program and three years' recent experience gaining knowledge of operational functions (i.e., hospital services, medical secretarial, desk or appointment functions) or 5 years or more of secretarial experience. Experience working with computer software applications including word processing, spreadsheet, database and electronic calendaring/scheduling systems, and web applications is also required. Additional Skills and Qualifications: Must successfully complete a Mayo medical transcription test. Requires excellent application of grammar, punctuation, and English usage. Is able to understand diverse accents and speech variations. Requires the ability to prioritize work and follow through independently, support a variety of consultants along with multiple specialties, and handle an assortment of tasks. Must possess a high-level skill in organization, clerical aptitude, attention to detail, excellent written and oral communication skills, and interpersonal relations. Requires good decision-making and judgment. Must be able to adapt to a rapidly changing environment and work collaboratively and professionally with a variety of work areas. Works cooperatively with peers and gives and receives constructive feedback. Exemption Status Nonexempt Compensation Detail 23.29 - $33.36/ hour Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details Monday - Friday 9 a.m. to 5:30 p.m. International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Rhonda Wilson

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Medical Technologist II MT – Chemistry

Mayo Clinic | Jacksonville, FL

Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights Medical: Multiple plan options. Dental: Delta Dental or reimbursement account for flexible coverage. Vision: Affordable plan with national network. Pre-Tax Savings: HSA and FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future. Responsibilities Perform STAT and routine moderately and highly complex clinical laboratory testing on biological specimens, using both manual methods and automated analyzers. Reports valid and accurate patient results in a timely manner. Interacts with physicians, nurses and other allied health individuals in a manner which is helpful in coordinating testing, correlating results, and/or promotes understanding of test availability. Participates in the operational support activities necessary to maintain and optimize testing capabilities. **This position is not eligible for visa sponsorship. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program** Visit the Clinical Labs career site to watch a brief video of Dalena describing a role as a Clinical Laboratory Technology at Mayo Clinic. Qualifications Baccalaureate Degree in Medical Technology, Medical/Clinical Laboratory Science, or health related field. Completion of a clinical laboratory training program is required. Applicants with a Baccalaureate Degree in Biology or Chemistry with completion of a clinical laboratory training program or clinical laboratory experience will be considered in the appropriate field of study (i.e. Microbiology). Must have successfully completed an accredited Medical Laboratory Technologist/Technician program. Additional Qualifications: Must be capable of producing accurate results under time constraints, multi-tasking, and performing in a fast-paced and changing environment. Must possess good communication skills and be able to work closely with others. Must be able to accommodate scheduling adjustments, off shifts, holiday, on-call, and weekend work assignments. One year of experience is preferred as appropriate to assigned work area. Medical Technologists are required to have working knowledge of methods, instrumentation, and principles of all testing as appropriate to assigned work areas based on individual departmental competency checklists. Must have adequate use of both hands and be able to work with arms above shoulder level. Must be able to distinguish color. Must be able to work irregular hours (rotating shifts, evening, and nights). Must be able to work around machinery with moving parts, work with lasers (Barcode Scanners), and clinical instrumentation. Must be able to tolerate patient contact; be able to work with immunosuppressed patients (i.e., transplant program, Oncology). Must be able to tolerate occasional presence of chemical vapors from formaldehyde, acids (rarely), bases, and alcohols. Must be able to tolerate exposure to infection hazards: blood borne pathogens, microbiology, and fungal pathogens. Must be able to tolerate skin contact. License or Certifications: State of Florida Clinical Technologist license in the areas of chemistry, hematology, microbiology, serology, immunohematology, or histocompatibility, or as specified by the lab. Preferred: Medical Technologist/Medical Laboratory (American Society of Clinical Pathologists) certification or equivalent. Exemption Status Nonexempt Compensation Detail $32.43 - $48.66/ hour Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details Monday - Friday 3:00pm - 11:30pm; Rotating Holidays, weekends and possible on call. Weekend Schedule Alternating weekends. International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Rhonda Wilson

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Medical Technologist II MT – Chemistry

Mayo Clinic | Jacksonville, FL

Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights Medical: Multiple plan options. Dental: Delta Dental or reimbursement account for flexible coverage. Vision: Affordable plan with national network. Pre-Tax Savings: HSA and FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future. Responsibilities Perform STAT and routine moderately and highly complex clinical laboratory testing on biological specimens, using both manual methods and automated analyzers. Reports valid and accurate patient results in a timely manner. Interacts with physicians, nurses and other allied health individuals in a manner which is helpful in coordinating testing, correlating results, and/or promotes understanding of test availability. Participates in the operational support activities necessary to maintain and optimize testing capabilities. Visit the Clinical Labs career site to watch a brief video of Dalena describing a role as a Clinical Laboratory Technology at Mayo Clinic. **This position is not eligible for visa sponsorship. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program Qualifications Baccalaureate Degree in Medical Technology, Medical/Clinical Laboratory Science, or health related field. Completion of a clinical laboratory training program is required. Applicants with a Baccalaureate Degree in Biology or Chemistry with completion of a clinical laboratory training program or clinical laboratory experience will be considered in the appropriate field of study (i.e. Microbiology). Must have successfully completed an accredited Medical Laboratory Technologist/Technician program. Additional Qualifications: Must be capable of producing accurate results under time constraints, multi-tasking, and performing in a fast-paced and changing environment. Must possess good communication skills and be able to work closely with others. Must be able to accommodate scheduling adjustments, off shifts, holiday, on-call, and weekend work assignments. One year of experience is preferred as appropriate to assigned work area. Medical Technologists are required to have working knowledge of methods, instrumentation, and principles of all testing as appropriate to assigned work areas based on individual departmental competency checklists. Must have adequate use of both hands and be able to work with arms above shoulder level. Must be able to distinguish color. Must be able to work irregular hours (rotating shifts, evening, and nights). Must be able to work around machinery with moving parts, work with lasers (Barcode Scanners), and clinical instrumentation. Must be ale to tolerate patient contact; be able to work with immunosuppressed patients (i.e., transplant program, Oncology). Must be able to tolerate occasional presence of chemical vapors from formaldehyde, acids (rarely), bases, and alcohols. Must be able to tolerate exposure to infection hazards: blood borne pathogens, microbiology, and fungal pathogens. Must be able to tolerate skin contact. License or Certifications: State of Florida Clinical Technologist license in the areas of chemistry, hematology, microbiology, serology, immunohematology, or histocompatibility, or as specified by the lab. Preferred: Medical Technologist/Medical Laboratory (American Society of Clinical Pathologists) certification or equivalent. Exemption Status Nonexempt Compensation Detail $32.43 - $48.66/ hour Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details M-F 3 pm - 11:30 pm Weekend Schedule Rotating weekends and Holidays International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Rhonda Wilson

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Registered Nurse – Emergency Department, Nights – RN

Mayo Clinic | Jacksonville, FL

CityJacksonville StateFL RemoteNO DepartmentNursing Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights Medical: Multiple plan options. Dental: Delta Dental or reimbursement account for flexible coverage. Vision: Affordable plan with national network. Pre-Tax Savings: HSA and FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future. Responsibilities The registered nurse (RN) is accountable for the coordination of nursing care, including direct patient care, patient/family education and transitions of care. The RN supports professional nursing practice across practice settings and across the continuum of care to meet the needs of the patient and family. The RN will function within the Mayo Clinic Nursing Professional Practice Model, which includes accountability for planning, implementing, evaluating and communicating all phases of nursing care for assigned patients. The ANA Nursing: Scope and Standards of Practice provide a basis for the practice of the RN. The RN provides leadership through activities such as preceptor role, informal and formal leadership roles, and quality improvement efforts. The RN delegates patient care according to skill level, experience, patient acuity, fiscal accountability and availability of resources. The RN possesses excellent communication skills; is skillful in mentoring and teaching; and may participate on committees or projects. A subset of employees may be required to drive their personal vehicle as a part of the responsibility of their role. This role is eligible for TN sponsorship. Successful sponsorship will require state licensure and completion of the VisaScreen or equivalent certification. Qualifications Graduate of a nursing program. All entry-level associate degree registered nurses with a RN start date of April 1, 2020 and after must provide documented evidence of program completion of a baccalaureate degree in nursing program within five years from the last day of the month of the RN start date. All entry-level associate degree registered nurses with a RN start date prior to April 1, 2020 must provide documented evidence of program completion of a baccalaureate degree in nursing program as stipulated by the degree requirement program in place at time of hire. One year of RN experience in an applicable care setting or one year of LPN experience at Mayo Clinic is preferred. Additional Qualifications Excellent communication skills (verbal and written). Experience working in a team environment. Computer skills required, prior experience with electronic medical record systems preferred. Ability to work flexible hours, which may include days, evenings, nights, holidays, and weekends and on-call. Ability to adapt to unpredictable situations within the work setting. Demonstrated leadership, effective communicator, and excellent critical thinking skills. License and Certification Current RN license by applicable state requirements. Maintains Basic Life Support (BLS) competency. ACLS is also required. PALS within 6 months of start date. Additional state licensure(s) and/or specialty certification/training as required by the work area. Exemption Status Nonexempt Compensation Detail Mayo Clinic has an innovative nursing compensation model that rewards for experience, education, and dedication to the organization. When combined with our competitive tuition reimbursement program, the compensation approach empowers nurses to grow professionally and maximize their earning potential. Benefits Eligible Yes Schedule Full Time Hours/Pay Period 72 Schedule Details 1845-0715; 6 shifts per two-week pay period - nights vary Weekend Schedule 4 shifts per 6-week schedule period International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Emily Corey

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Medical Technologist II MT – Auto Chem Lab

Mayo Clinic | Jacksonville, FL

Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights Medical: Multiple plan options. Dental: Delta Dental or reimbursement account for flexible coverage. Vision: Affordable plan with national network. Pre-Tax Savings: HSA and FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future. Responsibilities Perform STAT and routine moderately and highly complex clinical laboratory testing on biological specimens, using both manual methods and automated analyzers. Reports valid and accurate patient results in a timely manner. Interacts with physicians, nurses and other allied health individuals in a manner which is helpful in coordinating testing, correlating results, and/or promotes understanding of test availability. Participates in the operational support activities necessary to maintain and optimize testing capabilities. **This position is not eligible for visa sponsorship. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program** Visit the Clinical Labs career site to watch a brief video of Dalena describing a role as a Clinical Laboratory Technology at Mayo Clinic. Qualifications Must be capable of producing accurate results under time constraints, multi-tasking, and performing in a fast-paced and changing environment. Must possess good communication skills and be able to work closely with others. Must be able to accommodate scheduling adjustments, off shifts, holiday, on-call, and weekend work assignments. One year of experience is preferred as appropriate to assigned work area. Medical Technologists are required to have working knowledge of methods, instrumentation, and principles of all testing as appropriate to assigned work areas based on individual departmental competency checklists. Must have adequate use of both hands and be able to work with arms above shoulder level. Must be able to distinguish color. Must be able to work irregular hours (rotating shifts, evening, and nights). Must be able to work around machinery with moving parts, work with lasers (Barcode Scanners), and clinical instrumentation. Must be able to tolerate patient contact; be able to work with immunosuppressed patients (i.e., transplant program, Oncology). Must be able to tolerate occasional presence of chemical vapors from formaldehyde, acids (rarely), bases, and alcohols. Must be able to tolerate exposure to infection hazards: blood borne pathogens, microbiology, and fungal pathogens. Must be able to tolerate skin contact. License or Certifications: State of Florida Clinical Technologist license in the areas of chemistry, hematology, microbiology, serology, immunohematology, or histocompatibility, or as specified by the lab. Preferred: Medical Technologist/Medical Laboratory (American Society of Clinical Pathologists) certification or equivalent. Exemption Status Nonexempt Compensation Detail $32.43 - $48.66/ hour Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details 3 pm to 11:30pm, with rotating weekends and holidays Weekend Schedule Weekend assignment International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Rhonda Wilson

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Medical Assistant | Oncology | Day Shift | Full-time

UF Health | Jacksonville, FL 32209

Overview: A professional multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician. Qualifications: Position Requirements: High School Diploma or GED required Less than one year - Medical Assistant experience. Prefer one year Medical Assistant experience. Must be graduate from approved Medical Assistant program. Necessary Skills: Ability to communicate both orally and in writing. Ability to prioritize work and handle multiple tasks. Knowledge of ambulatory health care or related health care fields. Skilled in conflict resolution. Ability to use computers. Required Licensure/Certifications: Employees must obtain medical assistant certification within 6 months of date of hire/transfer into the position. Current BLS from the American Heart Association.

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MD/DO Required Clinical Assistant | Surgery ENT| Full-Time Days

UF Health | Jacksonville, FL 32209

Overview: A professional multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician.Degree in medicine or other fields, with plans for career in dental, medicine, advanced medical practice, pharmacy, chiropractor, physical and occupational therapy, or other allied fields. Responsibilities: Assist with patient examinations or treatments. May perform scribe functions by documenting all provider/patient interactions in the medical record under the supervision and responsibility of a licensed clinician Observe and report patients' signs or symptoms. Participates in performance improvement projects. Participates as an active care team member in the coordination of patient care. Provides a standard of excellence as it relates to customer service for patients, staff members, and other customers. Assists with test scoring Assists with report documentation Qualifications: Experience Requirements: 1 year - Clerical/Customer Service experience, ideally in a healthcare related industry, experience with third party payors and computer experience for inputting data and reviewing patient demographic material. - preferred Education: Degree in medicine, with plans for a career in dental, medicine, advanced medical practice, pharmacy, chiropractor, physical/occupational therapy, or other allied health fields. Required Certifications/Licensure: Basic Life Support (BLS) - required - at time of hire Travel: Up to 10% Additional Duties: Additional duties as assigned may vary. UFJPI is an Equal Opportunity Employer and Drugfree Workplace

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Patient Relations Representative | Full-Time

UF Health | Jacksonville, FL 32209

Overview: Performs under the supervision of the Patient Relations Manager or Supervisor . Patient Relations Representatives are responsible for facilitating a welcoming and supportive environment for patients and families visiting UF Health Jax and UF Health North hospitals and clinics. Functions as a liaison between patients, families, visitors and staff by facilitating the highest level of patient experience. Orients and supports patients/families regarding hospital environment, amenities and resources. Assist patients requiring treatment with arrival process to include but not limited to the Welcome Kiosk in the Emergency Department and the Pre Registratioin process in the Pre-Admissions areas. Staff will assist patients and visitors accessing UF Health and its entities for all hospital and clinical visits. Proactively facilitates communication and problem resolution betweem staff, other departments as well as the patient and their families. Manage lobby and waiting rooms for potential concerns. Participates in the hospital's provision of high quality services which includes, but is not limited to; coordinating services, providing crisis intervention and providing community resource information. Qualifications: Required Education: High School Diploma or GED. Preferred Education: Associate degree or foreign language. Required Experience: Less than one (1) year use of a personal computer -AND- One to two (1-2) years customer service experience. Required Licensure/Certifications: Effective 7/1/2023, Basic Life Support from the American Red Cross or American Heart Association required. Necessary Skills: Sincerely likes to work with people and interested in helping them. Must possess strong problem solving, communication, interpersonal and computer skills. Ability to handle stressful situation in a professional and courteous manner. Capable of working with diverse groups of people. De-escalation skills. Preferred Experience: Two (2) years of customer service experience in a health care related industry.

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Chargemaster Coordinator | Revenue Integrity

UF Health | Jacksonville, FL 32209

Overview: Responsible for managing and maintaining the hospital chargemaster to insure consistency and accuracy in claims processing and data collection. Read, interpret and distribute payer coding and reimbursement information to all departments affected to ensure regulatory compliance. Establishes and maintains appropriate internal and external working relationships, and represents the hospital in a professional manner. Responsibilities: Responsibilities: To validate CPT and HCPCS Level 11 code and modifier assignments, APC grouping appropriateness,missed procedures and insure compliance with all APC mandates and outpatient reporting requirements. Coordinatequarterly (or as needed) chargemaster review of pricing versus fee schedule or APC payment. Coordinate the annualupdating of CPT codes. (30%) Monitors outpatient procedures and ancillary APCs assigned in the facility to Medicare assigned APC groups. Evaluate any reimbursement change and take appropriate steps in collaboration with the right department to effect resolution of the variance. (10%) Monitors compliance with department, hospital and administrative directives. Develops reports and collects and prepares data for studies involving outpatient financial impact and profitability. (10%) Attends outpatient coding and reimbursement workshops as approved by manager and brings back information to the appropriate departments. Communicates all APC updates published in third-party payer newsletters/bulletins and provider manuals to all relevant staff. Ensure that everyone has the necessary resources, i.e.: CPT/HCPCS level 11 manuals, fee schedules to evaluate their department chargemaster. Keep abreast of new technology in chargemaster analysis and other future issues impacting the chargemaster function. (10%) Coordinates regular periodic APC/Chargemaster meetings to inform staff of changes in policies and to provide in-service training. Establishes controls and review mechanisms to ensure that system changes and procedures are being followed correctly. Provides and/or arranges for training of department Directors and/or their designee in use of coding within the chargemaster to insure compliance. (10%) Responsible for reports, studies, analyses or projects as requested by the Revenue Integrity Manager and/or Associate Administrator/CFO. (10%) Assist the billing office and the coding department with resolving issues or denials that are chargemaster related. Research billing, coding and pricing requirements when new procedures and or products are introduced. (10%) Insures compliance with all Federal, State and local regulations. Works closely with Ancillary Departments with the monitoring of their department chargemasters to insure accurate coding of procedures. (10%) Qualifications: Required Education High School Diploma or GED Preferred Education bachelor's degree in business administration or healthcare administration. Minimum Qualification: Necessary Skills Must be familiar with Information Systems mapping to insure appropriate codes map to chargemaster to bill. Must have an extensive background in CPT and HCPCS coding, third party billing and reimbursement. Must be able to read, interpret, apply and distribute to appropriate personnel, regulations and information obtained from various State and Federal sources. Must be able to explain to appropriate personnel how their chargemasters translate into codes that translate into reimbursement. Must be proficient in EXCEL spreadsheets and WORD processing applications. Must be able to work independently and use good judgment when making decisions/recommendations regarding changes/additions and/or corrections to the chargemaster. Must be considered a resource to all departments regarding charge items/services/procedures. Required Licensure/Certifications Licensed to practice nursing or practical nursing in the state of Florida OR Coding Certification

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