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  • Source: Indeed

    Internal Auditor

    Everbank | Jacksonville, FL 32202

    Internal Auditor The Internal Auditor serves as a team member on complex audits, working under the direction of audit management and more senior auditors. Under moderate supervision, this job works on problems of diverse scope performing complex financial, operational and integrated audits of the company's operations using the organization's risk based internal auditing methodology. Key Responsibilities and Duties Participates in activities such as the execution of detailed programs for audits, the review of financial, operational, compliance and risk systems, processes and procedures to determine efficiency, effectiveness and alignment with internal policies, procedures, regulations and industry standards. Analyzes audit data and observations and documents audit conclusions and findings. Prepares remediation plans and makes recommendations which are subject to review by audit management. Reviews and evaluates control structures to determine the adequacy of internal controls, operating efficiency and customer service. Performs tests of records and accounts and verifies compliance with regulations and sound business practices. Utilizes Microsoft Excel skills and working knowledge of data analytics and other relevant tools (e.g. Power BI, Tableau, Python) to perform effective and efficient audits. Collaborates with and leverages data analytics and information technology specialists, as appropriate, to identify and implement advanced testing methods. Minimum Qualifications 3+ years of experience as an Internal Auditor or Accountant Experience working on complex audits, performing tests of records and accounts Preferred Qualifications ICFR, SOX, Internal Audit or Accounting experience Experience working within the Financial Services Industry Educational Requirements University (Degree) Preferred Role Specific Work Experience 3+ years Required 5+ years Preferred Physical Requirements Physical Requirements: Sedentary Work Career Level 6IC Requirements: Posting end date: 10/25/26 Req Benefits: EverBank, N.A. is committed to the well-being of its associates. That's why we offer a comprehensive Total Rewards package commensurate with the position and job-related qualifications, skills and knowledge. The Company's comprehensive Total Rewards package provides choice and flexibility and respects differences. The following benefits are available through the Company: Medical, dental, vision & HSA/FSA 401(k) savings Paid holidays & generous PTO Additional wellness & voluntary benefits Additional Company-provided benefit options (subject to plan terms): Tuition reimbursement Commuter Benefits Life and Disability Insurance Compensation: $73,200 - $99,000 Additional Details : EverBank, N.A. is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers. The Company's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money. VEVRAA Federal Contractor Member FDIC Notice to Job Seekers

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  • Source: Indeed

    FINANCIAL CRIME INVESTIGATOR I – 43061936

    State of Florida | Jacksonville, FL 32207

    Requisition No: 884181 Agency: Financial Services Working Title: FINANCIAL CRIME INVESTIGATOR I - 43061936 Pay Plan: Career Service Position Number: 43061936 Salary: $41,000.04 Posting Closing Date: 11/05/2026 Total Compensation Estimator Tool *****OPEN COMPETITIVE EMPLOYMENT OPPORTUNITY***** CLASS TITLE: FINANCIAL CRIME INVESTIGATOR I (NON-SWORN) DIVISION: CRIMINAL INVESTIGATIONS DIVISION BUREAU: PUBLIC ASSISTANCE FRAUD CITY: JACKSONVILLE COUNTY: DUVAL This advertisement is for the Division of Public Assistance Fraud. This advertisement is for a Financial Crime Investigator I position which is a NON-SWORN position. SPECIAL NOTES: TO APPLY FOR THIS POSITION, SUBMIT A STATE OF FLORIDA EMPLOYMENT APPLICATION VIA PEOPLE FIRST AND SUBMIT A SUPPLEMENTAL APPLICATION TO THE FOLLOWING EMAIL ADDRESS: [email protected] This supplemental application MUST be received no later than five (5) business days after the closing date of this advertisement in order to be considered for this position. THIS IS NOT A TELEWORK POSITION. CANDIDATE WILL BE REQUIRED TO WORK IN THE OFFICE. To maintain fairness and integrity, applicants are required to provide honest and authentic responses during all stages of the evaluation and selection process. Applicants must rely on their own personal knowledge, thoughts, and impressions. A candidate’s use of Artificial Intelligence (AI) tools at any stage of the process is strictly prohibited and will result in disqualification for the position. Requirements: A minimum of four (4) years of professional work experience in one or more of the following areas: criminal justice, law enforcement, conducting research/interviews, data analysis, investigations, financial auditing, or public assistance programs, is required. A post-secondary degree from an accredited university/college may be used as an alternative for the years of professional work experience on a year-for-year basis. “Professional work experience” generally includes roles with administrative, supervisory, analytical, or operational responsibilities in structured or corporate settings. Entry-level roles in the service or retail industry (e.g., McDonald’s, Publix) typically do not qualify. VALID Driver’s License from the Florida Department of Safety and Motor Vehicles by time of employment. Preferences: Special consideration may be given to eligible candidates who have bilingual verbal and written skills that meet a critical need of the agency’s mission. Experience working in law enforcement agency, law firm, fire service industry, or government investigative agency. Minimum Qualifications for this position include the following REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES: Ability to effectively communicate verbally and in writing. Ability to establish effective working relationship with others. Ability to work as a part of a team with shared mission and goals. Ability to plan, organize, and prioritize assignments to ensure timely completion of tasks. Ability to use deductive reasoning. Ability to analyze and evaluation information. Ability to be flexible and adjust investigative plans-based developments. Ability to maintain strict confidentiality. If selected for an interview, interview will be conducted in person. Candidate Profile (application) must be completed in its entirety. Please read below: Please include the names and phone numbers for the supervisor(s) and/or Human Resource Department for all periods of employment. Account for and explain any gaps in employment so that the hiring process is not delayed. Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. It is unacceptable to use the statement “See Resume”. Each field (address, city, and state, dates, phone numbers, etc.) should be completed. If claiming Right to Interview, candidate MUST attach a copy of your official layoff letter when applying. Upon the selection of the top candidate, a current supervisory reference contact will be required. Experience and education requirements must be met at the time of application submission to be considered. This position requires a security background check, including fingerprint as a condition of employment. Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process. WHAT IS THE SELECTION PROCESS? Selection is a three-to-six-month process where the successful applicants MUST PASS the Oral Interview and Written Exam, CJSTC background prior to beginning. The annual salary for this position is $41,000.04. A Competitive Area Differential (CAD) of $1,248.00 will apply only to those applying for positions in the following counties Palm Beach, Broward and Dade. Employees of the Department of Financial Services are paid on a monthly pay cycle. THE BENEFITS OF WORKING FOR THE STATE OF FLORIDA: Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive employee benefits including: State Group Health Insurance Coverage; $25,000 Life Insurance Policy (100% paid by employer); Dental, vision, and other supplemental insurance options available; Annual and Sick Leave benefits; 10 paid holidays each year; Retirement plan options, including employer contributions ( Flexible Spending Accounts; and Tuition waivers to attend State of Florida community colleges, colleges, and universities! For a more complete list of benefits, click https://www.mybenefits.myflorida.com/. BRIEF DESCRIPTION OF DUTIES: Incumbent of position is a member of DFS' Disaster Response Team and, in that capacity, may be required on short notice to perform duties and necessary attendant travel in support of disaster relief efforts. The mission of the Bureau of Public Assistance Fraud is to aggressively identify and eliminate fraud, waste, and abuse to safeguard the integrity of taxpayer funded public assistance programs administered by the State of Florida. The Financial Crimes Investigator I is an entry level position that supports this mission by conducting the following investigative activities under the direct supervision of an Investigations Manager. Administer oaths and affirmations in accordance with Chapter 414.411, Florida Statutes Serve department-issued subpoenas in accordance with Chapter 414.411, Florida Statutes Reviews case files related to suspected fraud in public assistance programs Identifies documentary evidence pertinent to the suspected fraud Prepares investigative plans Gathers information necessary to investigate allegations Utilizes public and private data systems as part of the investigative process Interviews targets of the investigation and other community contacts as needed Obtains written and/or verbal statements as required Documents investigative efforts in automated information system Applies Florida Statutes and public assistance policy as appropriate Prepares affidavits with supporting documentary evidence and witness testimony Works closely with Investigation Manager to determine outcome of investigations based on available evidence. Cases may be referred to the States Attorney for criminal prosecution or to an administrative hearing process managed by the social service agency. Should the investigation result in a lack of evidence to support referral for either criminal or administrative process, the investigation may be terminated. Provides testimony in court, depositions, and hearings Training The Financial Crimes Investigator I is an entry level position that will be in training status to ensure the incumbent acquires specific knowledge of investigative techniques; public assistance program policy, and Departmental procedures to satisfactorily perform the duties of the position. As part of that process, the incumbent is expected to: Successfully complete all required training programs Work closely with the Investigation Manager and experienced investigators as appropriate to develop skills Administrative Activities Follows all Department of Financial Services Administrative Policies and Procedures Documents investigative hours and expenses for cost accounting purposes Utilizes automated information systems to enter, track, and update assigned cases Performs other Duties as Required If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available. All documentation is due by the close of the vacancy announcement. Location: JACKSONVILLE, FL, US, 32207 Nearest Major Market: Jacksonville

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  • Source: Indeed

    Claims Operations Analyst

    Fortegra | Jacksonville, FL 32256

    Job Summary The Claims Operations Analyst is responsible for supporting data-driven decision-making across claims operations through reporting, analysis, operational insights, and process optimization. Responsibilities can include, but are not limited to, developing and maintaining recurring and ad hoc reports, analyzing operational and claims data, supporting billing oversight activities, and assisting with operational workflows related to claims administration and vendor management. This role is expected to leverage reporting tools, analytics, and emerging AI-enabled technologies to improve reporting accuracy, efficiency, and visibility across the organization. The Claims Operations Analyst will partner with operational leaders and cross-functional teams to provide meaningful insights, identify trends and opportunities, and support informed business decisions through accurate and impactful reporting. Additional responsibilities may include supporting servicer maintenance and compliance tracking efforts, monitoring operational performance metrics, validating data integrity, and contributing to continuous improvement initiatives that enhance operational effectiveness and scalability. The Claims Operations Analyst must demonstrate strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment while adapting to evolving business needs and operational priorities. Qualifications Education: High School Diploma or equivalent work experience Experience: At least 2-3 years of experience in related field Duties & Responsibilities Develop, enhance, and maintain recurring, monthly, and ad hoc claims operations reporting to support business visibility and performance management. Analyze claims, billing, and operational data to identify trends, patterns, and actionable insights for leadership decision-making. Leverage AI-enabled tools and reporting capabilities to improve data accuracy, reporting efficiency, and analytical depth. Translate complex data sets into clear, executive-ready summaries, dashboards, and performance narratives. Support billing oversight activities including reconciliation, discrepancy identification, and resolution tracking. Assist with claims-related operational processes such as payments, reimbursements, and vendor incident reporting. Ensure data integrity across claims operations systems, reporting platforms, and operational datasets. Partner cross-functionally with leadership and operational teams to define reporting needs and performance metrics. Monitor operational performance indicators and proactively surface insights that support strategic and tactical decisions. Support servicer and vendor compliance tracking, including Certificates of Insurance and required documentation management. Contribute to continuous improvement initiatives by identifying opportunities to automate, streamline, or enhance reporting processes. Support data validation, system updates, and reporting governance standards to ensure consistency and reliability. The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform. Skills & Competencies Strong analytical mindset with advanced ability to interpret data and generate actionable insights. Proficiency in reporting tools, data visualization platforms, and advanced Excel functionality. Working knowledge of AI-driven analytics tools and a willingness to expand capabilities in emerging technologies. Strong ability to translate data into executive-level insights and business recommendations. High attention to detail with strong focus on data accuracy and reporting integrity. Ability to manage multiple priorities and deliver within tight reporting cycles. Strong communication skills with the ability to present findings clearly to leadership and cross-functional partners. Critical thinking skills with a focus on root cause analysis and performance improvement. Strong collaboration skills with the ability to influence and support decision-making without direct authority. Adaptability in a fast-evolving operational and data environment. Strong understanding of claims operations, billing processes, or insurance workflows preferred. Commitment to continuous improvement and operational excellence through data-driven decision support. Additional Information: Full benefit package including medical, dental, life, vision, company paid short/long term disability, 401(k), tuition assistance and more Job Posting Disclaimer: Fortegra has recently been made aware of unauthorized communications regarding career opportunities by individuals not associated with Fortegra or our recruitment team. Fortegra will only contact you from the Fortegra domain address (@fortegra.com). If you receive a message from someone posing as a Fortegra recruiter via text message, WhatsApp, Telegram or other messaging platform, please report it as phishing and block the sender. Fortegra is not accepting unsolicited resumes from search firms for this position. Internal Notice: As part of our commitment to talent development, this position is open for internal promotion applications at the time of public posting. #LI-Onsite Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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  • Source: Indeed

    Laboratory Assistant

    AdventHealth Palm Coast Parkway | Palm Coast, FL 32137

    Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 1 ADVENTHEALTH WAY City: PALM COAST State: Florida Postal Code: 32137 Job Description: May perform cytopreparatory staining and accessions surgical cases with knowledge of anatomy. May receive and set up primary specimen cultures, inoculating petri dishes for bacterial growth. May clean and disinfect laboratory equipment and spaces, maintaining inventory control and supply stocking. Participates in laboratory and hospital performance improvement activities, including evaluating new equipment and procedures. Provides resolution to customer service issues within guidelines and supports education to clinical staff. Follows appropriate safety policies including the appropriate use of PPE, handwashing, and hazardous chemical handling. Demonstrates understanding and adheres to Chemical Hygiene plan and Infection Control policies. Collects patient, physician, and test order information to create patient accounts, verifying identification, insurance, credentials, and requirements. May perform blood specimen collection, including phlebotomy and skin puncture for all age groups. Performs various support activities to facilitate operation of assigned department or work area, which may include answering the telephone, clerical and receptionist duties. May perform point of care testing, and associated, quality control, maintenance, troubleshooting, documentation and result reporting. Receives, processes, and transports patient specimens, including centrifugation and aliquoting sample types. Loads preanalytical instruments or delivers specimens to the testing department. May include transport of hazardous waste from the point of generation to a designated secure storage area; employee will be required to complete initial training (prior to handling hazardous waste) and refresher training to include proper handling and transport of hazardous waste, and proper selection, use and disposal of personal protective equipment. May perform blood and/or blood component processing, storing, shipping, modifying and selecting compatible products using a validated Transfusion Information System. Other duties as assigned. Knowledge, Skills, and Abilities: Technical skills and aptitudes related to the laboratory procedures or processes performed in department or work area assigned. [Required] Able to effectively communicate verbally and in written form in English with patients, staff, and customers of varied backgrounds in a respectful, effective, and professional manner. [Required] Ability to read text and numbers in English, with demonstrated ability to comprehend, measure, reason, match, problem solve, and exercise judgment under supervision. [Required] Ability to learn and apply computer related applications and programs, including using electronic keyboards and other peripheral devices. [Required] Mature judgment and the ability to handle confidential information within guidelines and applicable regulations. [Required] Ability to handle infectious biological specimens, caustics, toxic chemicals and/or irritants appropriately and safely. [Required] Must be able to read, write, speak, and have good comprehension of conversational English. [Required] Basic computer skills and knowledge of Microsoft Office. [Required] Performs waived testing with uniformity, consistency, reliability, reproducibility, quality, and integrity of results, if applicable. [Required] Phlebotomy skills. [Required] Excellent customer service skills. [Required] Education: High School Grad or Equiv [Required] Technical/Vocational School [Preferred] Field of Study: Completion of a phlebotomy training program [Preferred] Additional Information: Additional licensure or certification requirements may apply depending on the specific unit or state in which this position is located. Please consult the relevant credential grid for detailed information regarding these requirements. Licenses and Certifications: Driver's License (DL) [Preferred] Phlebotomy Technician (PBT(ASCP)) [Preferred] Medical Lab Associate (MLA-ASCP) [Preferred] Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/msy4mja2 Pay Range: $16.02 - $25.63 Background Screening Requirement (Florida Law) Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/ This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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    Store Manager 1348

    Hibbett | Jacksonville, FL

    HB: 01348 Jacksonville, Florida (Dames Pointe Plaza) R301US Hibbett Retail, Inc. Hourly: $20.00 - $20.00 Job Title: Store Manager Department: Operation FLSA Status: Non-Exempt Reports To: District Sales Manager SUMMARY The Store Manager oversees and is responsible for the store's sales efforts in each department in the store and supervises the store's overall operation to ensure efficiency and profitability. Enforces, conveys, and upholds the organization's policies, goals, and standard to the store's sales team to meet sales goals. The Store Manager consistently communicates with the District Sales Manager and the Store Support Center to drive initiatives and business growth. Represents the company's brand in appearance, attitude, and professionalism portrayed to employees, customers, and the community. The Store Manager is knowledgeable in each product area or department in our store. The Store Manager is passionate about giving outstanding customer service and promoting the merchandise in stores. ESSENTIAL DUTIES AND RESPONSIBILITIES Is responsible for driving store sales and sales goals, consistently focused on company growth. Manage and control the assets of the company by managing their designated store. Directs and oversees entire sales efforts in the store. Training and mentoring store associates in sales strategies and skills. Constantly and consistently acquainted with all aspects of the store including sales statistics, inventory and expenses that together produce profit. Consults and collaborates with District Sales Manager as needed in establishing and enforcing policies, goals, and procedures. Directs staff to ensure all responsibilities and standards in each department are completed. Mentor and cultivate a team of outstanding Sales Associates, Assistant Managers, and Managers in Training. Carry out personnel recruiting, hiring, training, discipline, and evaluation. Manages the store's payroll and schedule to ensure the store is meeting labor goals. Maintain proper security for the store. Partners with Asset Protection to prevent theft and lower shrink. Communicates with District Sales Manager and keep them informed as to inventory movement. Driving inventory goals and strategies. Provides information and consistently and vigorously follows through on all marketing and advertising plans and stays aware of customer trends. Keeps abreast of competition and new ideas and keeps informed on community related events, to take advantage of potential opportunities. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods. Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk. SUPERVISORY RESPONSIBILITIES Manages subordinate supervisors and non-management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training. Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS Bachelor's degree in business or a related field or equivalent experience. Experience working in a retail environment, preferably in footwear and athletic apparel. Experience in managing and cultivating a sales team. 3-5 years of customer service experience. 3+ years of management experience. Excellent interpersonal and communication skills. Ability to work in a fast-paced environment. Analytical thinker with demonstrated business acumen. Ability to problem solve and juggle multiple tasks and priorities. A strong commitment to customer service. Strong leadership and communication skills. Hibbett's Privacy Policy Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett’s Privacy Policy to understand how the information you provide will be utilized and safeguarded. By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy . Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.

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    Cash Management Specialist – JAX

    FCT | Jacksonville, FL 32207

    Who We Are ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. What We Do A Cash Management Specialist is responsible for all activities related to payment processing. Processes payments promptly and accurately and clears all exception items in a timely manner. How You'll Contribute Process transactions accurately and timely in accordance with departmental and investor guidelines Ensures exception items are identified and resolved in a timely manner Document the system with comments regarding disposition of work items Identify, research, and resolve issues Make recommendations for the improvement of controls and processes within the department Assist with internal or external audit requests Communicate any trends and / or problems with recommended solutions to management Assist with the creation and maintenance of department documentation; including, but not limited to, policies and procedures Other duties and tasks, as assigned What You'll Bring Required Education, Experience, Licensure & Certification High School diploma or equivalent 1-3 years of experience Financial Services Industry experience a plus Knowledge, Skills & Abilities Strong PC skills and knowledge of MS Office products and company operating systems Analytical Problem-solving skills; organized Customer service, team and goal oriented Working knowledge of fundamental concepts, practices and procedures of department Good verbal and written communication skills Establishes effective working relationships at the work group level Pay Range: $21.24 - $28.31 Hourly This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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    Quality Supervisor

    Saint Augustine, FL 32086

    *Company Description:* Active Confectionery Co. is a full-service contract manufacturer specializing in scalable gummy production for consumer brands. The company offers end-to-end capabilities to bring market-ready gummy products from concept to finished goods, all under one roof. Teams collaborate closely with clients to meet strict quality, consistency, and regulatory standards. This integrated approach supports rapid growth, efficient production, and reliable product launches, making it an attractive environment for professionals interested in food manufacturing and quality. *Position Summary: * The Quality Supervisor is a full-time, permanent, and exempt position responsible for overseeing day-to-day quality & sanitation operations within a manufacturing plant and warehouse facilities to ensure products are received, manufactured, tested, stored, and released in compliance with applicable regulatory requirements, customer specifications, and internal quality standards. This role supervises quality and sanitation personnel on the production floor, enforces GMP compliance, supports NSF and other third-party certification requirements, and partners with Production and Operations to ensure product quality, safety, and regulatory compliance. *Responsibilities:* * Supervise daily quality control and sanitation activities on the production floor and within the facility, including in-process inspections, line clearances, sanitation activities and finished product release support. * Lead JSA review/development, timekeeping, training, performance evaluations, and implement performance improvement plans as needed. * Ensure adequate quality control/sanitation staffing levels and lead departmental cross-training initiatives. * Ensure compliance with Good Manufacturing Practices (GMP) and applicable regulatory and certification requirements (e.g., NSF) * Verify that SOPs, work instructions, and quality protocols are followed consistently * Conduct internal audits, GMP walkthroughs, and routine inspections of manufacturing and warehouse areas, as well as follow-up to sanitation activities. * Support customer, regulatory, and third-party audits; assist with preparation and corrective action responses * Review and maintain accurate quality records, logs, batch documentation, and inspection reports * Investigate quality deviations, nonconformances, complaints, and out-of-specification results * Initiate, document, and manage deviations and CAPA activities; monitor effectiveness of corrective actions * Collaborate with Production, Warehouse, and Maintenance to resolve quality issues and make production decisions as needed * Support material review processes including holds, releases, and disposition of nonconforming materials * Track and report key quality performance indicators (KPIs) to management * Promote a culture of quality, food safety, and continuous improvement throughout the facility * Assist with development, revision, and implementation of quality-related SOPs and training materials * Ensure compliance with cGMP, Food Safety, and Food Defense guidelines at all times. * Manage environmental testing programs and related activities. * Supervise Pest Control Program, Portal, and Records as necessary. * Complete all required Food Defense and Food Safety Training including, but not limited to GMP, GDA, Food Defense, and Job Safety Analysis (JSA) Training * Assist in the Release Lab for sample collection and/or testing information. * Perform other duties as assigned *Qualifications:* * High school diploma or equivalent required; Bachelor’s degree preferred * Minimum of 3–5 years of experience in a regulated manufacturing environment * Prior supervisory or lead experience in Quality Control or Quality Assurance preferred * Working knowledge of GMPs and quality management systems * Experience with audits, deviations, and CAPA processes * Experience in food, dietary supplement, pharmaceuticals,AND or similar regulated industries preferred *Skills & Competencies:* * Strong leadership and team management skills * Thorough understanding of quality systems and regulatory requirements * Excellent attention to detail and documentation accuracy * Strong analytical, problem-solving, and root cause analysis skills * Effective written and verbal communication skills * Ability to work cross-functionally with Production and Operations * Proficiency with basic computer applications and electronic quality systems *Physical Requirements: * The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential functions of this position, with or without reasonable accommodation. As part of a dietary supplement manufacturing environment, this position requires regular and sustained work in industrial conditions. *Postural Activities:* Walking and standing for prolonged periods, totaling 8+ hours per shift. *Lifting Requirements:* * Frequently lift and/or move up to 20 pounds. * Occasionally lift and/or move 21–50 pounds. * Occasionally lift over 50 pounds with appropriate mechanical or team assistance. *Mobility:* * Frequent bending, carrying, reaching above shoulder height, twisting, grasping, and balancing. * Occasional kneeling and other physical movements necessary to complete production and packaging tasks. *Environmental Exposure:* * Frequent exposure (8–10 hours per shift) to heat, humidity, and airborne dust/particles associated with manufacturing operations. This position is performed in a food manufacturing environment and may involve exposure to temperature-controlled conditions and machinery noise. Employees are required to wear designated personal protective equipment (PPE), including gloves, hairnets, beard nets, hearing protection, and safety footwear, in accordance with safety and regulatory requirements. *Active Confectionary is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. * *We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone*. Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Work Location: In person

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    Accounting Clerk

    Appreciation Capital and its portfolio companies | Jacksonville, FL 32256

    *About Us* Carlyle Acquisition is a fast-growing, multi-entity organization committed to operational excellence and financial integrity. We are seeking a detail-oriented *Accounting Clerk* to support our on-site finance team in Jacksonville, FL. This is an excellent opportunity to join a dynamic environment and contribute to critical accounting operations. *Responsibilities* * Process and record transactions * Prepare and post *general journal entries* in QuickBooks Desktop * Maintain organized and accurate *financial files and records* * Reconcile bank statements and company credit card accounts * Ensure compliance with *state and local tax filings* * Support month-end and year-end close processes * Maintain *Excel spreadsheets* used for tracking financial data and audit support * Assist with other accounting and administrative tasks as needed *Requirements* * *Proficiency in QuickBooks Desktop* is required * Strong working knowledge of *Excel*, including formulas and formatting * Minimum of *2 years of accounting experience*, preferably in a multi-entity or fast-paced environment * Solid understanding of *AP, AR, journal entries*, and *tax compliance* * Exceptional attention to detail and *organizational skills* * Ability to work *on-site* Monday through Friday * High school diploma or equivalent; Associate’s degree in Accounting or related field preferred Job Type: Full-time Pay: $20.00 - $25.00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Work Location: In person

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    Inventory Auditor A32

    MSI Inventory Service | Jacksonville, FL 32221

    *Inventory Auditor – Retail Inventory Specialist* *Starting Pay: From $17.00/hour + Attendance Bonus + Advancement Opportunities* MSI Inventory Service Corporation is now hiring dependable and motivated individuals for the position of Inventory Auditor. MSI is one of the nation’s largest independent inventory service companies, providing professional physical inventory audits for grocery stores, convenience stores, pharmacies, department stores, and wholesale operations throughout the United States. This is an excellent opportunity for individuals looking for: · Early morning part-time position with consistent scheduling opportunities · Performance-based pay growth · Leadership advancement opportunities · Team-oriented work environments Many of our current Crew Leaders, Crew Managers, and Area Managers started as Inventory Auditors. What You’ll Do As an Inventory Auditor, you will work with a team to perform professional physical inventory counts at retail and warehouse locations. · Counting and verifying merchandise inventory · Using handheld inventory scanning technology · Maintaining accuracy and productivity standards · Working efficiently in fast-paced retail environments · Assisting Team Leaders as needed No experience is required — MSI provides training for motivated individuals. What We Offer · Starting pay from $15.00/hour · Additional pay based on experience and performance · $1.00/hour attendance bonus · MSI provides paid training for team members who successfully complete onboarding and begin active field assignments · Performance-based pay increases · Referral bonus opportunities · Advancement opportunities into leadership positions · Opportunity to travel and work with different retail environments Schedule · Early morning part-time position with consistent work opportunities · Typical start time: 5:00 AM · Daily shift lengths vary based on customer inventory requirements · Weekly hours may vary and can be substantial during busy periods · Work schedules are based on client inventory needs · Some weekend and travel work may be required Requirements · Reliable transportation to and from assigned office or meet locations · Cell phone or reliable contact number · Ability to arrive on time for early morning shifts · Ability to stand, walk, bend, and work in retail store environments · Ability to work well in a team setting · Attention to detail and dependability Why MSI? At MSI, we believe in promoting from within and rewarding strong performance. We are committed to developing dependable team members into future leaders within our organization. If you are dependable, motivated, and ready to grow with a company that values hard work and advancement, we encourage you to apply today. Apply Online Today Apply now at www.msi-inv.com Job Type: Part-time Pay: From $17.00 per hour Benefits: * Referral program Work Location: In person

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    Regional Quality Control Manager

    Oldcastle Infrastructure | Jacksonville, FL 32204

    Job ID: 530104 Exempt Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies. Oldcastle Infrastructure - Built For Life from Oldcastle Infrastructure on Vimeo. Job Summary The Regional Quality Manager is responsible for providing leadership and direction for the Quality Managers and Technicians in accordance with the vision and values of Oldcastle Infrastructure. They must model and demonstrate a “Culture of Quality” for all plant QC Managers and all employees by actively utilizing systems and processes that foster this quality culture. They will hold themselves, Quality Managers, Quality Technicians, and all employees accountable for adherence to all national standards, internal policies & regulations for the safe, environmentally compliant production of quality pipe and precast concrete products. The incumbent will implement and manage all aspects of the IPG Quality Program to meet customer expectations and all compliance requirements. In addition, they will actively participate in training and development of self and others as part of the regional succession planning program. To succeed in this role, you must be strongly driven to hold to a high level of quality standards to earn and maintain customer trust. You’ll also need to be self-motivated to learn new information quickly. As a Regional Quality Manager, you will need to have strong written and verbal communication to communicate clearly with non-technical stakeholders. You should be able to identify patterns from large sets of data and are motivated by a fast-paced dynamic environment. Manage the entire lifecycle of multi-stakeholder and multi-site operations from a quality management and continuous improvement perspective. Job Location This is an on site position traveling to our facilities within the Southeast Region. This candidate must be located in Tennessee, Alabama, South Carolina, Kentucky, Georgia or Florida. Job Responsibilities Manages and directs Quality Managers for complete compliance with all IPG Quality Program requirements as well as all ACPA, NPCA, PCI, DOT, and local requirement. Ensures full Krinkle Application utilization in all facilities within the region. Participates in Bi-Annual Internal Quality Assessment Plan (IQAP) which includes documenting all findings and creating action plans to correct all deficiencies identified in assessments. Ensures all required QC employee certifications are up-to-date and in compliance with all applicable regulations. Ensures daily activities for each plant’s Quality Assurance program are complete, which includes overseeing and auditing all inspections and testing, as needed. Ensures plants meet compliance documentation (DOT, ACPA, NPCA, PCI, ACI & IPG) and record keeping for the facilities. Holds monthly regional QC meetings to review corrective actions for specific quality issues/concerns and KPI’s. Leads/assists each plant with all internal and external quality issues (back charges) with a full RCA to prevent future quality-related chargebacks and losses. Provides monthly training for plant QC managers and technicians. Ensure plants are following all third-party requirements. Assists third-party agencies with facility audits (DOT, NPCA, ACPA, PCI, and other customers as required). Reports-out on quality issues/deficiencies to regional management team and ensure proper corrective actions are assigned and closed out in a timely manner. Recommends repairs for product, as needed. Recommends corrective actions on mix and steel designs to engineering, as needed. Assists in the corrective action/progressive disciplinary process, as required. Maintains regional database for key quality control documents. Maintains thorough knowledge of precast processes and equipment, have workable knowledge of industry technological developments and best practices. Job Requirements Demonstrated ability to effectively plan and allocate resources. Written and oral communication skills across all levels of the organization. Ability to effectively implement and utilize process and procedures. Basic knowledge of effective and efficient quality & continuous improvement methods. Basic knowledge of company products, policies, and procedures. Interpersonal & organizational skills. Demonstrated successful application of supervisory skills. Proven problem-solving skill set. Basic mathematical ability. Ability to operate a computer and support software packages. Ability to work on multiple projects simultaneously. Ability to effectively implement change. Ability to facilitate meetings and lead teams. Ability to effectively manage conflict. 7+ years of precast concrete experience or related industry experience. Associate’s degree preferred in Business, Manufacturing, Engineering, Technology, Production, Quality Systems or related fields. Bachelor’s degree preferred Travel expectations are approximately 75% What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs An inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization. If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.

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    Infection Preventionist – Exempt

    AdventHealth Palm Coast | Palm Coast, FL 32164

    Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 60 MEMORIAL MEDICAL PKWY City: PALM COAST State: Florida Postal Code: 32164 Job Description: Leverages technology for surveillance and reporting, ensuring data integrity and timely submission to applicable regulatory systems. Collaborates with internal teams and external partners including public health officials, healthcare coalitions, and vendors to enhance infection prevention outcomes. Advocates for evidence-based practices, maintaining adherence to ethical standards and regulatory requirements. Participates in research and quality improvement initiatives, differentiating between QI and research, and disseminating results through education and consultation. Contributes to product evaluation and cost-effectiveness initiatives, supporting organizational goals through informed decision-making and business case development. Other duties as assigned. Leads the implementation and continuous improvement of the Infection Prevention and Control (IPC) program, aligning initiatives with organizational quality and safety goals. Monitors compliance with IPC standards and conducts surveillance using epidemiologic principles and statistical tools to detect disease trends, clusters, and outbreaks. Evaluates the effectiveness of infection surveillance systems and modifies plans based on outcome data and benchmarking. Conducts facility rounding, audits, and IPC assessments, identifying gaps in cleaning, disinfection, sterilization, and providing actionable feedback. Develops and delivers IPC education programs customized to the audience’s needs, improving staff competency and compliance. Provides subject matter expertise for interdisciplinary teams, driving quality improvement and risk mitigation strategies through data analysis. Performs detailed risk assessments, develops measurable action plans, and contributes to performance improvement activities. Collaborates with internal teams on antimicrobial stewardship programs. Knowledge, Skills, and Abilities: Analytical skills Strong problem-solving skills Collaboration abilities Ability to work independently and as part of a team Ability to work with and maintain the confidentiality of data and information Self-management, prioritization, and organizational skills Strong verbal and written communication skills Ability to implement evidence-based guidelines Conflict management and negotiation skills Application of program and project management skills Data collection and analysis, report writing, and data presentation skills Ability to use and leverage a variety of computer programs, software applications, and information and diagnostic technologies Understands role of consultant to provide resources and support Education: Associate [Required] Bachelor's [Preferred] Field of Study: health science, healthcare delivery, public health, laboratory science, or related field. Advanced degree/ internship could be considered in lieu of experience. Work Experience: 2+ in clinical setting, infection control or public health. [Required] Licenses and Certifications: Infection Control Certification (CIC) [Preferred] Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/mte9kpcf Pay Range: $66,268.80 - $123,281.60 Background Screening Requirement (Florida Law) Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/ This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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    Senior Golang Developer (Core Application)

    Fiserv | Jacksonville, FL 32207

    Available in 4 locationsAvailable in 4 locations Senior Golang Developer (Core Application) Available in 4 locations Jacksonville, Florida, United States of America Alpharetta, Georgia, United States of America Berkeley Heights, New Jersey, United States of America King of Prussia, Pennsylvania, United States of America Job ID: R-10399400 Category: Technology Onsite Posting Start Date: Posting Start Date: 21-October-2026 Posting End Date: Posting End Date: 23-November-2026 Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Senior Golang Developer (Core Application) About your role: You will be working in an application design and development leadership role on Finxact Core as a Service platform, building backend services and APIs in Golang. You will be creating new software and enhancing existing software to provide banking and financial institution services. You will work with business analysts, engineers, and other system users to understand and implement their application requirements Could work with partners to understand their implementations and gain a breadth of knowledge in cloud-based SaaS implementations and technologies Provide quality software, improve test coverage and the overall quality of the systems. Lead other developers on the team and assist them in designing solutions, understanding the principles of financial services software and programming best practices. What you'll do: Lead the design, development, and implementation of software applications to support Fiserv's business goals. Collaborate with cross-functional teams to gather requirements and translate them into technical specifications. Perform coding, testing, and debugging of applications to ensure optimal performance and reliability. Maintain and improve existing codebases and lead peer review processes. Mentor junior developers and provide technical guidance to enhance team capabilities. Must be willing to work under deadlines and be detail oriented Required qualifications: 6+ years of experience in software development 3+ years of experience in Golang, Java, C, C#, C++, or similar programming languages 3+ years of experience in SQL databases 3+ years of experience in RESTful services, Swagger, Json data interchange, and GIT. 3+ years of experience with Agile methodologies 6+ years of an equivalent combination of educational background, related experience, and/or military experience Experience that would be great to have: Industry experience in software application design and development for payments such as ACH, Fedwire, RTP, cards, or other iso20022/iso8583 related payment types. Familiarity with Golang AI driven development practices Microservices development strategies and best practices Sponsorship You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F‑1 (OPT, CPT, STEM), H‑1B, H‑2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered. #LI-IH1 Salary Range $109,000.00 - $182,400.00 These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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    Operations Consultant – Enterprise Correspondence Operations

    Bank of America | Jacksonville, FL 32256

    Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for the day-to-day resolution of complex problems and the research and execution of complex transactions for a single site/business unit or smaller business unit(s). Key responsibilities include strategically advising upon the design, development, and implementation of products, systems, and services using discretion within the project management methodologies. Line of Business Job Description & Responsibilities: The Enterprise Correspondence (ECO) – Letter Setup & Implementation (LS&I) team manages letter content for new & existing clients in print and digital channels. LS&I partners with front line units (FLUs) and support areas to align strategic priorities and develop solutions to create, publish, and govern content change management needs. LS&I delivers for Consumer & Small Business Card, Deposits, Mortgage & Vehicle Servicing, and other product & servicing organizations. Schedule: Monday - Friday | 8:00am - 5:00pm Responsibilities: Advises on the design, development, and implementation of complex products, systems, and services in an operations environment using discretionary judgment Advises on projects and directs activities of a team related to special initiatives Advises as a technical expert in assigned area, providing an understanding of the business unit's operations processes and implications on other groups within the operations function Consults on present-state, develops alternative future-state approaches, and facilitates implementations by creating a clear and coherent approach to guide effective program/initiative setup, execution, and control Identifies and recommends responsibilities and accountabilities for key programs/projects Analyze business and correspondence requirements and translate them into data mapping specifications. Lead the development, maintenance, and governance of data mapping documentation, including target codes, MPIDs, variables, and correspondence requirements. Identify mapping discrepancies, risks, dependencies, and impacts, driving resolution with business and technology partners. Manage mapping activities throughout the project lifecycle, including requirements, peer review, approvals, development handoff, provisioning, and implementation readiness. Partner with Development, Testing, Operations, Provisioning, and Client Engagement teams to ensure accurate and timely delivery of correspondence solutions. Support MessagePoint & Exstream provisioning requirements and validate final configurations align with approved business requirements. Participate in project planning, intake reviews, release readiness activities, and issue resolution efforts across correspondence programs. Drive continuous improvement opportunities to enhance data quality, operational efficiency, and governance practices. Required Qualifications: 3 to 5 years of experience in data mapping, business analysis, or requirements management. Strong analytical, problem-solving, and stakeholder management skills. 3 to 5 years experience leading large-scale initiatives across multiple business and technology teams with competing timelines. Excellent communication and influence skills with the ability to drive decisions and outcomes. Ability to multi-task, work within short deadlines and perform well under pressure Outstanding interpersonal skills and ability to solicit input from others Ability to work independently as well as part of a virtual team Effectively communicate project requirements, expectations, and status to leaders at all levels Identify, solve, or escalate issues in order to ensure timelines are met Confidence and experience leading calls, meetings, and strategy sessions with medium sized audiences Proficient in Microsoft Office Applications (Word, Excel, Outlook) Issue management ability to identify, diagnose and resolve production issues in collaboration with partners Desired Qualifications: Ability to influence stakeholders at various levels of leadership Jira and Agile methodology Experience utilizing enterprise systems including Messagepoint, C3/PAS, and SWFT 5+ years of project management or operational management skills or related experience Operational process or process design experience Skills: Customer and Client Focus Problem Solving Risk Management Adaptability Attention to Detail Collaboration Critical Thinking Issue Management Analytical Thinking Decision Making Oral Communications Presentation Skills Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy. Shift: 1st shift (United States of America) Hours Per Week: 40

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    RPS Registered Client Service Associate

    Citi | Jacksonville, FL

    Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Job Description The Client Services Associate is a developing professional role, fully responsible for servicing and supporting internal and/or external clients primarily through inbound and outbound phone calls and adhering to Know-Your-Customer (KYC) and Anti-Money Laundering (AML) procedures for Citi’s Investment and/or Banking clients. The ideal candidate possesses knowledge of the financial industry, with the ability to identify channel and account solutions that best meet the needs of the client, which may include digital platforms, centralized team-based advice, or in-market, dedicated advice. Responsibilities: Fully accountable for servicing and supporting Citi’s Investment and/or Banking clients. Able to clearly articulate business value proposition, matching clients with the correct set of products and services. Responsibly and professionally engage with clients to facilitate the transition of individuals whose needs are better aligned with digital solutions. Confidently articulate the value proposition for Citigold and Citi Private Client and digital programs available. Directly responsible for providing timely responses to client service requests, received via telephone or email. Provides exceptional support and issue resolution– all client issues will be owned end to end by the associate and will be treated with a closed loop process. Ensures customer claims and complaints are handled in accordance with FINRA and firm policy. Refer opportunities to segment partners where appropriate (including, but not limited to Senior Wealth Advisor, Small Business Partners, Home Lending Officer, Digital Wealth Solutions, etc.) Manage client follow-up and adhere to all Regulatory and Compliance operating procedures Ensure that KYC/AML and other compliance norms are strictly adhered to Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 2-5 years’ relevant experience in Customer Service with emphasis on investments or investment-related products preferred. Prior work experience in a related job; that would provide a comprehensive understanding of activities, policies, procedures, and concepts of the work area. Basic understanding of investment and financial planning strategies preferred. Understanding of multiple products across business lines combined with exceptional networking and relationship building skills. Excellent verbal and written communication skills. Ability to communicate at a professional level. Capable of working independently within established procedures and making decisions without manager approval. Able to perform multiple functions with a high degree of accuracy. Ability to support a diverse array of products and services. Knowledge of Microsoft Office (Excel, Outlook, and Word) preferred. Required current US FINRA Registration: SIE, Series 7, 66 (or 63 and 65) . Must meet ALL USA FINRA Registration requirements within 150 days of starting in the role Education: Bachelor’s/University degree, Master’s degree preferred - Job Family Group: Consumer Sales - Job Family: Telesales - Time Type: Full time - Primary Location: Jacksonville Florida United States - Primary Location Full Time Salary Range: $62,620.00 - $87,380.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Anticipated Posting Close Date: Oct 29, 2026 - Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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    Registered Wealth Investment Service Associate

    Citi | Jacksonville, FL

    Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview The Intermediate Associate Telesales Representative is a Client Service and Sales support position, fully responsible for servicing and supporting internal and/or external clients primarily through inbound and outbound phone calls and adhering to Know-Your-Customer (KYC) and Anti-Money Laundering (AML) procedures for Citi’s Investment and/or Banking clients. Position is responsible for providing best in class service on Banking and/or Investment inquiries, and ensuring risk is prudently managed. Responsibilities: Fully accountable for servicing and supporting Citi’s Investment and/or Banking clients. Able to clearly articulate business value proposition, matching clients with the correct set of products and services. Directly responsible for providing timely responses to client service requests, received via telephone or email. Provides exceptional support and issue resolution– all client issues will be owned end to end by the associate and will be treated with a closed loop process. Handles all inquiries/requests related to banking and /or investment operations – including placing unsolicited securities trades (Series 7 & 63 required). Ensures customer claims and complaints are handled in accordance with FINRA and firm policy. Ensures that KYC/AML and other compliance norms are strictly adhered to. Builds a rapport with clients; utilizes Salesforce regularly for communication of issues/tasks/opportunities. Builds a rapport with back-office staff and seek out highest level of support from those teams. Provides timely feedback to senior management to identify client pain points and barriers to exceptional service; offers suggestions on process improvement. Responsible for responding to client requests for investment products, referring clients to Financial Advisors, if requested. Accountable for identifying prospective clients interested in becoming new clients. Responsible for executing specific client contact campaigns as defined by Sales Management/Segments. Responsible for proactively contacting clients to identify needs and deepen relationships. Complete all required trainings pertaining to the function in a timely manner. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 2-5 years of experience in Client Service and/or Sales within financial services (banking, insurance, investments) preferred. Prior work experience in a related job that would provide a comprehensive understanding of activities, policies, procedures, and concepts of the work area. Understanding of multiple products across business lines combined with exceptional networking and relationship building skills. Excellent verbal and written communication skills. Ability to communicate at a professional level. Positive and can-do attitude. Excellent people skills and ability to work in a team environment. Capable of working independently within established procedures and make decisions without manager approval. Able to perform multiple functions with a high degree of accuracy. Strong desire to create a top-notch client experience with every client every day. Open to receiving feedback on a frequent basis, continuous feedback will be crucial to the success of the team. Ability to support a diverse array of products and services. Knowledge of Microsoft Office (Excel, Outlook, and Word) preferred. US Registered FINRA Series 7 & 63 Required. In addition, Series 66/65 preferred Education: Bachelor’s/University degree, Master’s degree preferred - Job Family Group: Consumer Sales - Job Family: Telesales - Time Type: Full time - Primary Location: Jacksonville Florida United States - Primary Location Full Time Salary Range: $62,620.00 - $87,380.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Anticipated Posting Close Date: Oct 29, 2026 - Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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    Support Analyst

    Canoe Intelligence | Jacksonville, FL 32246

    COMPANY: Canoe Intelligence WEBSITE: https://canoeintelligence.com/ TITLE: Support Analyst LOCATION: New York City or Jacksonville SALARY: $70,000 - $80,000 USD Annual + Benefits + Bonus The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. The Role: As a Support Analyst, you’ll be working alongside the Support team to manage client inquiries and act as a point of contact for client requests. In this role, you’ll have the unique opportunity to act as a subject matter expert, educate clients on our breakthrough technology, and build Canoe’s business alongside our growing team. What You’ll Do: Become a Canoe product expert and understand how Canoe’s proprietary machine learning technology adds value to our clients workflows Be first line of contact for Canoe’s production customer base, answering cases related to how-to’s, troubleshooting, and training Work cross-functionally with Canoe teams to solve client inquiries and streamline processes Respond to client inquiries in a consistent, concise and timely manner Collaborate with Canoe’s Product team to relay ideas/feedback and track the resolution of reported bugs Coordinate with Canoe’s Data Team to absorb client feedback into Canoe’s technology to positively impact future systematic collection of data Facilitate enhanced client experience by contributing to maintenance of the Canoe Help Center Conduct client trainings focused on foundational functionality and best practices Contribute to Support roadmap project items concerning AI adoption and workflow optimization What We’re Looking For: Required Client-centric; a genuine interest to deliver results for customers Enjoys working in a collaborative environment, sharing best practices, and supporting teammates Analytical, data-driven self-starter that is detailed-oriented and resourceful Problem-solver who thrives in diving into details when required Technically Proficient; able to troubleshoot technical issues and relay technical information in a digestible manner Someone that enjoys leaning in on new initiatives; specifically AI initiatives that will propel the Canoe Support team into the future Preferred Experience (including internships) with Client Support tooling & reporting, such as Zendesk, Salesforce, Jira, Confluence, Snowflake, Datadog Experience streamlining workflows with the use of AI tooling Knowledge of alternative investments Prior experience (including internships) with management consulting, business process outsourcing, or technology related professional services What You’ll Get: We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns. Our Values: Client First —> Listen, and deliver client-centric solutions Be An Owner —> Take initiative, improve situations, drive positive outcomes Excellence —> Always set the highest standard for yourself and others Win Together —> 1 + 1 = 3 Who We Are: Canoe Intelligence ("Canoe"), a Bloomberg Company, is the data management and intelligence platform powering how the world invests in alts. Our AI-native platform automates the manual data processing, cutting operational costs and risk while future-proofing alts infrastructure for long term growth. Timely, accurate, and comprehensive data arms investment teams to act with the decisiveness of public markets. Canoe’s AI-driven platform was initially incubated in 2013 for Portage Partners LLC, a private multi-family office investment firm, and launched commercially in 2017. In October 2026, Canoe became a part of Bloomberg, combining our private markets data expertise with Bloomberg’s technology, data management capabilities, and global scale. Together, we’re building a connected experience across public and private markets, and investing in the Canoe platform, people, and dedicated client service that got us here. With Canoe, it’s all about making Alts, smarter. Canoe is an equal opportunity employer and prohibits discrimination in employment. It is Canoe’s policy to provide equal opportunity and access for all persons, and the Company is committed to attracting, retaining, developing, and promoting the most qualified individuals without regard to age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, self-identified or perceived sex, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy, childbirth or related medical conditions, or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law (each, a “Protected Characteristic”).Canoe prohibits treating applicants or employees less favorably in connection with the terms and conditions of employment, in all phases of the employment process, because of one or more Protected Characteristics.

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