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Licensed Property & Casualty Agent

UNITY Systems | Jacksonville, FL

*Job Overview:* *Must Have:* * Active *Resident P&C License* * License state must match current residence * CE valid *60+ days* * HS Diploma/GED + strong computer skills * Must reside in the *U.S.* *Role:* * Handle customer/agent inquiries via *phone, chat & video* * Support *Auto, Home & P&C* policies, billing and policy changes * Resolve issues, document interactions and identify cross-sell opportunities * Strong communication, empathy, listening, problem-solving & attention to detail *Schedule:* * *7 days/week | 7 AM–1:59 AM* * Evenings & weekends required * Schedules based on business needs; *no modifications* *Training:* * *14 weeks:* 7 weeks training + 7 weeks transition * Must attend all training days * Training/production schedules may change *Important:* * Must live in resident-license state Pay: $18.00 per hour Benefits: * 401(k) * Dental insurance * Disability insurance * Flexible schedule * Health insurance * Vision insurance * Work from home Application Question(s): * Do you have active Resident P&C License? Work Location: Remote

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Mate

American Cruise Lines | Jacksonville, FL 32226

Mate American Cruise Lines seeks experienced Mates for our U.S. flag fleet. American Cruise Lines cruise along inland and coastal waterways, including the East Coast, Alaska, Pacific Northwest, Columbia & Snake Rivers, Mississippi, Tennessee, Ohio, Cumberland Rivers, and Great Lakes. American Cruise Lines modern vessels accommodate 100 to 200 guests designed for safe navigation and exceptional service. Mates are senior shipboard officers reporting directly to the Captain and are responsible for safe vessel operations, adherence to company and regulatory standards, and representing the company as a professional leader. Our Mates are experienced mariners with firsthand piloting experience in challenging coastal and river waterways. Our Mates are skilled team and time managers, supervising daily deck teams while also developing piloting expertise on our coastal and river routes. Our Mates are prudent decision-makers continually reducing risk by keeping our crew tasks ahead of daily and weekly schedules. Our Mates are people-oriented leaders and meticulous professionals, in service to our guests and as examples to our crews. Mates enjoy comfortable onboard accommodations and chef prepared meals. American Cruise Lines operates our own bridge simulator, enabling rigorous recurrent training and development focused on critical decision-making and advanced piloting skills. American Cruise Lines recruits and retains the best professional mariners in the industry. At American Cruise Lines, we are driven by our values—Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America’s Story on the Finest American Ships. Responsibilities: Ensure safety and security of passengers, crew, and vessel. Operate the vessel in compliance with company and regulatory standards. Conduct daily inspections of all vessel spaces. Supervise, lead, and develop deck officers. Execution of Vessel cleaning, sanitation, maintenance, and logistics. Execution of Crew orientation, training, watch standing, and emergency drills. Teamwork with Hotel Officers and Service Crew ensuring five-star guest service. Administrative documentation of cleaning, sanitation, maintenance, and logistics. Leadership of safe, secure, clean, and comfortable onboard environment for passengers and crew. Work Schedule: Typical February through December Cruise Season: 6 weeks on / 3 weeks off. Additional work periods may be possible during winter months. This is a full-time, exempt position. Qualifications: U.S. Coast Guard Mate’s license: minimum 100 GRT with Near Coastal endorsement; 1,600 GRT preferred. Transportation Worker Identification Credential (TWIC). Mate experience on coastal and river waterways: minimum 2yrs, desired 5yrs with Z-drive experience. Basic marine engineering knowledge of diesel machinery, hydraulics, and liquid load management. Excellent communication skills and team-building skills. Pre-employment drug test and continual participation in random testing. Great Lakes Mate: Route familiarization and recency in all or several areas including: St. Lawrence Seaway, Welland Canal, St. Mary's River, and U.S. port routes in Lake Ontario, Lake Erie, Lake Huron, and Lake Michigan. Ability to perform the essential functions of the job with or without accommodation. Essential Functions: Ships experience forces from wind, waves, and currents, prompting them to exhibit six distinct motions known as ship motions. The six motions are surge, sway, heave, roll, pitch, and yaw. This position requires the ability to live and satisfactorily perform job duties in an environment that is subject to constant motion. Ability to work around 12 hours per day. Ability to assist in the event of an on-board emergency by quickly climbing up a ladder, opening, and passing through a 20” diameter hatch. Ability to stand for your entire shift. Ability to frequently lift up to 20 lbs. and occasionally lift up to 50 lbs. Ability to frequently bend, squat and reach. Ability to live and work on board a vessel for extended periods of time. Ability to use stairs frequently. Compensation and Benefits: Competitive daily rate. Health, dental, vision, and 401(k) with match. Access to advanced simulator-based training. Covered Expenses: American Cruise Lines provides travel, room and board, uniforms, and training. Applicant Acknowledgment By proceeding to apply for the above position, I acknowledge that I have read and understand the description of the job position for which I am applying, I agree that it accurately reflects the essential functions of the position, and I represent that I can complete the essential functions of the position. Equal Opportunity Employer American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. ‎American Cruise Lines bases all employment decisions on business needs, job requirements, and individual ‎qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. ‎This policy applies to all aspects of employment and employment decisions, including, but not limited to, ‎hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access ‎to benefits.‎ *Job sites across the nation. **This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.

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Director of Member Intelligence

YMCA of Florida's First Coast | Jacksonville, FL 32202

Position Summary: The Director of Member Intelligence provides strategic leadership for the YMCA of Florida’s First Coast member intelligence operations, business analytics, data governance, and member management systems administration. This position serves as the association’s primary subject matter expert for our Member Management System and related operational reporting systems while leading organization-wide initiatives that support data integrity, operational consistency, business intelligence, and strategic decision-making. The Director is responsible for developing and maintaining operational standards, configuring system architecture and sales structures, implementing quality assurance and audit processes, and producing dashboards and analytics used to drive organizational strategy, revenue growth, operational effectiveness, and member experience outcomes. This position plays a critical role in aligning operational procedures, system configuration, and data governance practices to support accurate business intelligence, informed decision-making, scalable growth, and organizational accountability across the association. Essential Functions: 1. Leads and supervises the Member Intelligence department, including recruitment, hiring, coaching, performance management, staff development, and operational oversight. 2. Develops, implements, and maintains association-wide Standard Operating Procedures (SOPs) related to membership operations, program setup, sales configuration, reporting standards, and system usage practices. 3. Establishes and manages operational quality control processes and audit procedures to ensure compliance with SOPs, operational consistency, and organizational data integrity standards. 4. Conducts routine and strategic audits of membership, program, sales, and operational data to identify discrepancies, improve accuracy, minimize risk, and ensure reliable business reporting. 5. Oversees the setup, structure, and configuration of membership and program sales within Daxko Operations while ensuring alignment between operational workflows, financial reporting requirements, and business intelligence objectives. 6. Designs and maintains scalable reporting structures and operational system processes that support accurate analytics, organizational efficiency, and long-term strategic initiatives. 7. Creates and delivers weekly, monthly, and ad hoc dashboards, scorecards, and analytical reports related to membership, program performance, retention, operational trends, and key organizational metrics. 8. Ensures association-wide data integrity by developing processes, controls, and operational standards that support accurate reporting and informed business decision-making. 9. Leads organizational efforts related to system training, operational consistency, user adoption, and best practices for Daxko Operations and related platforms. 10. Oversees user administration, security access, role permissions, and onboarding for all Daxko Operations users. 11. Identifies opportunities for process automation, operational enhancements, reporting improvements, and increased system utilization across the association. 12. Serves as the organizational point of contact for external operational and reporting partnerships, vendors, and system integrations as assigned. 13. Develops a strong understanding of association-wide operational needs and maintains advanced knowledge of organizational systems, reporting requirements, and business objectives. 14. Performs additional duties as assigned by supervisor in support of association goals and operational priorities. NOTE: This job description reflects management’s assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. YMCA Competencies (Multi-Team Leader): Values: Models and teaches the Y’s values. Communication: Effectively tailors communications to the appropriate audiences. Developing Others: Provides staff with feedback, coaching, guidance, and support. Project Management: Develops plans and manages best practices through engagement of team. Quality Results: Holds staff accountable for high-quality results using a formal process to measure progress. Qualifications: 1. Bachelor’s degree in related field required. 2. Five years of leadership experience in operations, business intelligence, analytics, system administration, or related field. 3. Experience in a not-for-profit environment is preferred. 4. Knowledge of multiple YMCA software systems preferred. 5. Strong understanding of operational workflows, system configuration, reporting structures, data governance, and business intelligence principles. 6. Experience developing and implementing Standard Operating Procedures, quality assurance initiatives, compliance processes, and operational audits. 7. Advanced proficiency in Microsoft Excel, dashboard reporting, analytics tools, and business reporting systems. 8. Strong strategic thinking skills with the ability to align operational processes and reporting structures with organizational goals. 9. Excellent communication, collaboration, and presentation skills with the ability to work effectively across all levels of the organization. 10. Ability to manage multiple priorities, projects, and deadlines while maintaining a high level of organizational accuracy and operational effectiveness. 11. Demonstrated ability to lead operational improvement initiatives and support data-driven organizational decision-making. 12. Must pass Level 2 Background Screening. Level 2 is a fingerprint check of state and federal criminal history information conducted through the Florida Department of law Enforcement (FDLE) and Federal Bureau of Investigation (FBI). https://info.flclearinghouse.com

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Supervisor Client Support

Solera | Jacksonville, FL 32256

The Role As a Call Center Supervisor, you will play a critical role in driving the success and efficiency of our call center. You will lead a team of customer service agents, ensuring smooth daily operations, performance optimization, and the delivery of exceptional customer experiences. Your leadership will be vital in motivating, training, and mentoring the team while overseeing quality assurance, performance metrics, and issue resolution. You will be the bridge between management and agents, working to align team efforts with organizational goals. What You Will Do Team Leadership & Development Oversee daily operations and team performance, ensuring service level attainment and meeting business objectives. Lead one-on-one coaching sessions, conduct performance reviews, and provide feedback to motivate and support agents. Foster a team-oriented environment, reinforcing the company’s vision through everyday actions and decision-making. Empower agents by providing opportunities for input on process improvements and developing new ways to enhance customer interactions. Training & Development Manage the onboarding process for new agents and identify ongoing training needs for skill enhancement. Create and implement structured development plans and training programs based on business requirements. Work closely with agents to ensure they are meeting key performance indicators (KPIs) and drive continuous personal and professional growth. Performance Oversight Monitor key performance metrics and quality assurance standards for agents, ensuring adherence to company goals. Address performance issues by analyzing call center data and offering actionable feedback to drive improvement. Celebrate achievements, reinforce milestones, and acknowledge efforts that contribute to the team’s success. Quality Assurance Maintain a high standard of service quality through regular call monitoring and performance reviews. Conduct audits, deliver constructive feedback, and develop corrective action plans to ensure compliance with quality benchmarks. Utilize Live Monitoring and other tools to provide real-time feedback and continuously improve performance. Problem Resolution Handle complex customer queries and issues escalated from agents, ensuring timely and effective resolutions. Address behavioral issues and conflicts in a fair, tactful manner, while working to prevent future issues. Maintain professionalism when handling sensitive situations, ensuring customer satisfaction at all times. Scheduling & Staffing Monitor and manage agent attendance, addressing issues such as callouts and absenteeism. Enforce attendance policies fairly and consistently while supporting agents in improving attendance and productivity. Reporting & Analysis Generate and analyze daily performance reports, utilizing data to make informed decisions and implement strategic improvements. Help agents set SMART goals, track their progress, and ensure that individual and team objectives align with business priorities. Process Improvement Continuously evaluate call center processes and implement strategies to enhance operational efficiency and effectiveness. Identify roadblocks, suggest improvements, and streamline operations to achieve optimal results. What You Will Bring Leadership Skills Strong ability to inspire and motivate a team, fostering a positive and productive work environment. Empathy & Emotional Intelligence Strong understanding of the emotional needs of both customers and team members, addressing concerns with care and building trust. Critical Thinking & Problem-Solving Able to quickly identify issues, analyze root causes, and implement effective solutions to operational challenges. Accountability Take responsibility for team performance and actions, ensuring goals and targets are met. Results-Oriented Driven by a focus on performance outcomes, consistently striving to meet and exceed goals. Communication Skills (Verbal/Written) Excellent verbal and written communication skills, able to provide clear and concise feedback and maintain open communication channels. Organizational Skills Highly organized, capable of managing multiple tasks, prioritizing work, and ensuring deadlines are met. Adaptability Ability to adapt to changing business needs, new technologies, and evolving customer expectations. Interpersonal Skills Strong ability to build relationships with agents, management, and clients, creating a positive and supportive work culture. Integrity Demonstrates honesty, respect, and ethical behavior in all interactions, following through on commitments and delivering results. EQUAL OPPORTUNITY EMPLOYER The Solera group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

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Senior Financial Analyst

Fanatics | Jacksonville, FL

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. ROLE OVERVIEW The Senior Finance Analyst is a key business partner who leads forecasting and performance management, delivers clear insights on P&L, balance sheet, and cash flow drivers, and supports strategic initiatives that improve profitability and operational efficiency across Fanatics Commerce. This role operates independently on highly complex projects with extensive latitude for independent judgment, pairing strong financial acumen with the ability to translate complex data into concise recommendations for leadership. The Senior Finance Analyst delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Team & Leadership Impact (Build Championship Teams) Partner cross-functionally with business segment leaders and operational stakeholders to ensure forecasts and financial plans reflect business realities and strategic priorities. Serve as a trusted finance partner to leadership, communicating complex financial information clearly and influencing decision making across levels and functions. Collaborate with finance systems and data teams to roll out, maintain, and enhance consolidation, reporting, and planning tools used across the organization. Fan & Customer Impact (Obsessed with Fans) Translate financial performance data into actionable insights that help the business make smarter investments and deliver better outcomes for fans and customers. Establish and maintain KPIs and scorecards — including margin, productivity, and inventory turns — that keep teams focused on the metrics that matter most. Prepare executive-ready reporting packages and dashboards (monthly close, forecast updates, KPI scorecards) that enable leadership to act with speed and confidence. Support month-end close activities including journal support, reconciliations, and accruals, ensuring timely and accurate financial reporting. Innovation & Problem Solving (Limitless Entrepreneurial Spirit) Identify and implement process improvements and automation opportunities to streamline forecasting, reporting, and data quality at scale. Build and maintain driver-based financial models and run scenario and sensitivity analyses to pressure-test forecasts and inform growth decisions. Leverage AI and automation tools (e.g., Claude, Power BI, internal AI applications) to accelerate forecasting cycles, variance analysis, and reporting workflows. Conduct ad-hoc ROI analyses to evaluate strategic initiatives and support leadership in making data-driven investment decisions. Ownership & Execution (Determined & Relentless Mindset) Lead monthly, quarterly, and annual forecasting and budgeting processes, ensuring alignment with business plans and operational realities. Consolidate results across segments and partners, proactively highlighting trends, risks, and opportunities across P&L, balance sheet, and cash flow. Operate independently with strong prioritization and deadline management in a fast-paced, high-stakes environment, demonstrating a continuous-improvement mindset with unwavering attention to detail and data integrity. AI & DIGITAL CAPABILITY We are building a future-ready organization. This role is expected to: Apply AI and technology to improve efficiency, quality, and outcomes Use data and digital tools to inform decisions and enhance performance Demonstrate curiosity and adaptability in adopting new technologies and ways of working Contribute to a culture of innovation and continuous improvement CAPABILITIES & EXPERIENCE YOU BRING Required Qualifications: 3–5 years of progressive experience in FP&A, corporate finance, or related roles; experience in retail, wholesale, CPG, or manufacturing is a plus. Advanced Excel skills and strong experience with ERP and planning systems (e.g., Oracle, SAP, Anaplan, Adaptive, Hyperion) and BI/reporting tools (e.g., Power BI, Tableau). AI and automation experience (e.g., Claude, Power BI, internal AI applications) to accelerate forecasting, reporting, and variance analysis. Strong grasp of accounting principles and financial statements — P&L, balance sheet, and cash flow — including working capital mechanics. Demonstrated ability to distill large and complex datasets into clear insights and leadership-ready materials, with excellent communication and executive presence. Proven track record of operating independently, prioritizing effectively, and meeting deadlines in a fast-paced environment with a continuous-improvement mindset. Commitment to data integrity, scalability, and detail in all deliverables. Education: Bachelor's degree in Finance, Accounting, Economics, or a related field required; MBA, CPA, CFA, or similar credential preferred. WORK LOCATION Hybrid: The primary place of performance of this role is the Company's office located in Jacksonville, Tampa or New York, subject to the Company's current hybrid work policy. This role currently requires in-office presence Tuesday, Wednesday, Thursday. At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we're Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you're ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team. ABOUT US Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. ABOUT THE TEAM Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com. Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA). At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do: · Build Championship Teams · Obsessed with Fans · Limitless Entrepreneurial Spirit · Determined and Relentless Mindset By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy.

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Sr. Clinical Research Finance & Compliance Analyst, Baptist MD Anderson Clinical Trial

Baptist Health | Jacksonville, FL 32218

About Baptist Health Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. This role provides advanced financial and administrative support for oncology clinical trials and research programs, ensuring full compliance with Baptist Health policies research office guidelines and Standard operating procedures ( SOP) . This position oversees all aspects of budget development, MCA negotiation, and pre- and post-award financial management, ensuring alignment with institutional, NCI, and sponsor requirements. The role serves as a strategic partner to investigators, clinical operations, and finance leadership, supporting trial start-up, activation, and ongoing fiscal performance. Key responsibilities include CTMS financial oversight, sponsor invoicing, grant tracking, and comprehensive financial reporting across industry sponsored, cooperative group, and investigator-initiated studies Primary Location: Downtown - BMDA Building

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SQL Server DBA

Kemper | Jacksonville, FL 32207

Location(s) Chicago, Illinois, Downers Grove, Illinois, Jacksonville, Florida Details Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. Kemper is seeking an SQL Server DBA. This Database Administrator (DBA) is a principal-level Microsoft SQL Server technical expert responsible for the architecture, administration, performance, security, and operational excellence of enterprise SQL Server database environments within a large Property & Casualty (P&C) insurance organization. This role provides advanced technical leadership in designing, implementing, optimizing, and supporting highly available, secure, and resilient SQL Server platforms that support mission-critical business applications and regulatory requirements. As a trusted SQL Server subject matter expert, the DBA establishes database standards, drives SQL Server modernization and automation initiatives, and provides technical guidance on database platform strategy and operational best practices. This individual leads complex SQL Server initiatives, mentor’s database professionals, and collaborates with application teams, infrastructure teams, cloud engineering, cybersecurity, enterprise architecture, and business stakeholders to ensure database platforms deliver exceptional performance, reliability, security, and business continuity. Position Responsibilities Serves as a senior technical authority for Microsoft SQL Server database platforms, providing expertise in architecture, administration, performance optimization, security, and operational support. Designs, installs, configures, upgrades, patches, and maintains enterprise Microsoft SQL Server environments across development, test, staging, and production environments. Provides advanced administration and support for SQL Server technologies, including SQL Server Database Engine, Always On Availability Groups, Failover Cluster Instances, replication, SQL Agent, SSIS, SSRS, and related components. Develops and implements SQL Server architecture standards, configuration baselines, operational procedures, and best practices to ensure consistency, reliability, and scalability. Performs advanced SQL Server performance tuning, including query optimization, execution plan analysis, indexing strategies, statistics management, database configuration tuning, and workload analysis. Monitors SQL Server environments using database monitoring tools and proactively identify issues related to performance, availability, capacity, storage, and resource utilization. Designs and maintains SQL Server high availability and disaster recovery solutions, including backup strategies, restore procedures, replication, failover testing, and recovery planning. Implements and manages SQL Server security controls, including authentication, authorization, role-based access, encryption, auditing, vulnerability remediation, and compliance requirements. Supports SQL Server environments hosted in AWS and hybrid cloud platforms, collaborating with cloud and infrastructure teams to deploy and optimize database solutions using services such as Amazon EC2, Amazon RDS, Amazon EBS, Amazon VPC, AWS IAM, AWS KMS, Amazon CloudWatch, S3, and AWS Backup. Leads SQL Server migration, modernization, and consolidation initiatives, including migrations to AWS and implementation of cloud-based database solutions where applicable. Develops automation solutions using PowerShell scripting, Python, Infrastructure as Code (IaC), and database administration tools to improve operational efficiency and reduce manual processes. Partners with application development teams to support database design, data modeling, schema changes, release deployments, and production application support. Troubleshoots complex SQL Server incidents, performs root cause analysis, and implements permanent corrective actions to improve platform stability. Provides technical guidance during production incidents, change activities, upgrades, and major database-related initiatives. Maintains SQL Server documentation, architecture diagrams, standards, configuration records, and operational runbooks. Mentors and provide technical guidance to database administrators, promoting knowledge sharing and continuous improvement. Evaluates SQL Server tools, technologies, and industry practices to improve database reliability, performance, and operational maturity. Participates in on-call support, incident response, and critical production issue resolution as required. Position Qualifications Minimum of ten (10) years of hands-on experience administering enterprise database environments, with a strong focus on Microsoft SQL Server. Extensive experience installing, configuring, upgrading, patching, securing, and supporting Microsoft SQL Server in large-scale enterprise environments, including AWS. Advanced knowledge of SQL Server architecture, including SQL Server Database Engine, Always On Availability Groups, Failover Cluster Instances, replication, backup/recovery, and performance tuning. Strong experience with query optimization, execution plan analysis, indexing strategies, and database troubleshooting. Experience supporting SQL Server environments across on-premises, hybrid, and AWS cloud platforms. Working knowledge of AWS services supporting SQL Server database platforms, including Amazon EC2, Amazon RDS, Amazon VPC, Amazon EBS, AWS IAM, AWS KMS, Amazon CloudWatch, AWS Backup, Route 53, S3, and Elastic Load Balancing. Experience implementing database security practices, access controls, encryption, masking, auditing, and compliance requirements. Experience designing and supporting high availability, disaster recovery, backup, and recovery solutions for enterprise SQL Server environments. Hands-on experience with database monitoring, performance analysis, and observability tools such as SolarWinds Database Performance Analyzer (DPA), AppDynamics, SQL Server Extended Events, SQL Server Profiler, and similar monitoring platforms. Ability to analyze database monitoring metrics, identify performance bottlenecks, correlate application and database performance issues, and implement corrective actions to improve system reliability. Experience with database automation, scripting, monitoring, and operational improvement initiatives using PowerShell, Python, Terraform, AWS CloudFormation, or similar technologies. Ability to analyze complex database performance issues and provide solutions that improve availability, scalability, and reliability. Experience collaborating with application developers, infrastructure teams, cloud engineers, cybersecurity teams, and business stakeholders. Experience developing and maintaining technical documentation, standards, procedures, and operational runbooks. Bachelor’s or master’s degree in computer science, Information Technology, Information Systems, or a related technical field; equivalent combination of education, training, and professional experience will be considered. Relevant professional certifications are preferred, such as Microsoft Certified: Azure Database Administrator Associate, Microsoft Certified: Azure Database Fundamentals, Microsoft Certified Solutions Associate (MCSA) / Microsoft Certified Solutions Expert (MCSE) in SQL Server (legacy), AWS Certified Database – Specialty, AWS Certified Solutions Architect, or other database/cloud-related certifications. This position works onsite at the Kemper office. The range for this position is $111,000 to $186,700. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is eligible for an annual discretionary bonus and Kemper benefits (Medical, Dental, Vision, PTO, 401k, etc.). Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it. #LI-AK1

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VP, Universal Retail Banking

VyStar Credit Union | Jacksonville, FL 32204

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. * SELECTION PROCESS: As part of our preliminary recruiting process, we kindly ask candidates to complete an online assessment sent to their email from our third-party vendor, HireVue. To be considered, please complete the assessment within the allotted time. If you don't receive it after applying, check your spam folder. Assessment results are valid for 6 months. ACCOUNTABILITY STATEMENT The Universal Servicing Vice President has the ultimate responsibility for all Branch and Contact Center facets of their assigned location(s) to include coaching, developing, and leading all Branch personnel to achieve individual, branch growth, and contact center efficiency goals while delivering an unbelievable member experience. In addition, the Universal Vice President is responsible for growing new consumer and business memberships as well as deposit, loan, and investment balances along with insurance and other protection products in alignment with the strategic plans of the credit union. This key leadership position must be able to precisely describe VyStar Credit Union’s value proposition versus competitors and convey the importance of educating and proactively helping members with their financial goals. If you are passionate about people and proactively helping to improve the lives of our members through financial solutions, education, and advice, then join us at VyStar Credit Union. ESSENTIAL JOB FUNCTIONS Proactively looks for areas of continuous improvement and ensures opportunities to improve are communicated effectively to the executive team and/or support departments with the goal of providing the best employee and member experience possible in the pursuit of providing the best overall financial services experience in the industry. Reinforce Sr. Leadership’s direction. Must be able to develop strong alignment & collaboration across departments as this is a heavily matrixed role. Must be able to manage branch and contact center processes and priorities to ensure all risk management guidelines are followed. Develops and implements tactical plans for the assigned location/s & departments that are aligned with VyStar’s goals and objectives documented in the annual business plan. Coaches assigned branch and contact center leaders to lead by example and consistently exhibits the behaviors of VyStar’s culture to successfully establish and grow strong member relationships. Performs the job with autonomy in driving membership growth, business activities, and financial results in the specific location/s. Supports and promotes a “Culture of Yes” to find solutions for all member needs. Develops assigned employees to accomplish internal succession planning for future career growth opportunities within the credit union. Hold assigned branch and contact center leaders accountable to timely ownership around employee issues. Serves as a key integrator to ensure the success of business partners through referrals, including but not limited to Mortgage, Business Services, Insurance, and Investment Services. Maintains a high level of engagement while proactively asking for feedback and fostering a culture of idea sharing. Accountable for operating the assigned departments & location/s efficiently and in line with corporate policies and procedures. Respond timely and consistently with well researched and accurate details. Oversees & collaborates with audits in all areas of branch & contact center operations through the branch Self-Monitoring Program (SMP) to ensure compliance with regulations and credit union policies. Adheres to solid risk management guidelines in a highly regulated environment. Conducts joint outside business calls and VyStar at Work presentations to accelerate new member growth and profitability of all business units within the credit union. May hold key leadership positions with civic, not-for-profit, charitable, and service organizations within the local market to support the VyStar brand. Takes direction, applies to business situations, and owns assigned tasks to completion. Know your numbers, plan, acknowledge areas of improvement, adjust, and execute to ensure objectives are met. Performs other duties as assigned. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. Demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job. Focus – Focus your full attention by carefully listening to and observing your clients or member. Connect – Consistently be friendly and approachable. Demonstrate you care. Understand – Listen empathetically and ask questions (70% to 30%). Counsel – Recommend solutions based on your client’s or member’s needs and objectives. Advance – Ensure that member’s or client’s expectations were exceeded. Verify necessary follow-up actions were completed. JOB QUALIFICATIONS EDUCATION & EXPERIENCE A four-year college degree is preferred. Comparable experience in a financial institution may be substituted for college degree. 8+ years’ experience managing people and process management in a financial institution is preferred. Previous branch & contact center management experience is preferred. JOB KNOWLEDGE, SKILLS & ABILITIES Proven track record of leading a high performing sales & service teams in exceeding superior business and member service results. Creates a climate in which people want to do their best, own their business results, possess a drive to win, and a spirit of always doing the right thing. Must possess exceptional coaching and mentoring skills and be able to foster an environment of coaching and developing employees for performance and growth. Ability to hold self and others accountable for achievement of key business priorities via effectively leading managers remotely. Must be able to work in a fast-paced environment, have a strong desire to motivate and empower others, and set the tone of commitment to diversity and inclusion. Must possess a positive can-do attitude and the ability to relate well with others. Must have an intense focus on delivering an unbelievable member experience and a commitment to looking for and championing areas for continuous improvement while maintaining high quality standards. Possesses excellent written, verbal, and problem-solving skills. Must be able to independently resolve escalated member issues or inquires in an expedient and professional manner. Must be able to multi-task, prioritize effectively and execute with a sense of urgency. Experience in a matrixed leadership environment or management position is preferred, preferably in a financial institution. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources

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Specialized Fiduciary Administrator I (SFO I), Fiduciary Tax

Bank of America | Jacksonville, FL 32256

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Specialized Fiduciary Administrator I (SFA I), Fiduciary Tax, Private Bank- This job is responsible for providing administrative support to key Fiduciary Tax Accountants in the Private Bank space. Key responsibilities include providing operational support, performing routine administrative duties required to administer accounts and serve client needs. Job expectations include serving as an additional point of contact for clients, and collaborating with business partners. Responsibilities: Assists in administrative and office management duties, such as conducting account maintenance and preparing letters, monitoring and preparing reports, and ordering office supplies and equipment Participates in projects, prepares reports, and supports research efforts Supports addressing client issues and concerns, while adhering to policies and procedures Assists with ensuring accounts are in line with the fiduciary standard by complying with internal policy and industry regulations Prior Fiduciary or tax support experience required of the qualified candidate Skills: Account Management Administrative Services Attention to Detail Client Management Problem Solving Referral Identification Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent For internal employees: participation in a work from home posture does not make you eligible to post. Shift: 1st shift (United States of America) Hours Per Week: 40

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Market Financial Center Manager – Jacksonville South Market

Bank of America | Saint Johns Park, FL

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for supporting a cluster of financial centers in designated markets in the absence of the assigned financial center manager and as a market-level resource. Key responsibilities include managing as a business owner, fostering a team environment, and instilling an effective client-centric and risk culture. Job expectations include driving operational excellence, ensuring that all aspects of the financial center run effectively and cohesively. Responsibilities: Operates as a back up financial center leader within a market Manages client traffic, engaging and appropriately routing clients, and fostering client retention Manages business results through formalized management routines and coaching Creates a world class client experience environment Manages market-level initiative prescribed by market leaders Drives operational excellence Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully. Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement. Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results. Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks. People Manager & Coach: Knows and develops team members through coaching and feedback. Financial Steward: Manages expenses and demonstrates an owner’s mindset. Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth. Driver of Business Outcomes: Delivers results through effective team management, structure, and routines. Required Qualifications: Minimum of one year of leadership experience demonstrated through one or a combination of the following: coaching, training and/or motivating a work team Demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals Proven customer service skills and the ability to resolve problems independently or escalate as needed to promote customer satisfaction Strong financial and business acumen including experience in leading managers and interpreting financial reports to drive profitability Proven record of balancing risk and making sound decisions while achieving business goals Strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building/deepening relationships and demonstrate a commitment to providing personalized service Strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results Strong communication skills (including verbal, non-verbal, written and presentation) and active listening skills Proficiency in computer skills and professional programs (for example, Microsoft Office) Must be able to work weekends and/or extended hours and travel to any financial center within the defined market Desired Qualifications: One year of management experience including hiring, coaching and developing direct reports Experience in the following industries: Consumer banking/financial services, mortgage, retail and/or hospitality Bachelor’s Degree in related field Bilingual (fluent verbal and written) Skills: Coaching Customer Service Management Customer and Client Focus Performance Management Talent Development Business Operations Management Recruiting Result Orientation Risk Management Sales Performance Management Inclusive Leadership Leadership Development Prioritization Problem Solving Referral Management Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40

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DOL TAP Facilitator (Part-time) – NAS Jacksonville, FL

Serco | Jacksonville, FL 32212

Jacksonville, Florida, US, 32212 Category: Counseling/Support/Outreach Job ID: 35281 widget: Part-Time None No - Teleworking not available for this position $41600-$49920 Position Description & Qualifications Join our team to assist and prepare ~200,000 service members who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemembers through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, as well as connection to approved government and non-government partners. Our team ensures servicemembers and their families have the necessary career tools and information to seamlessly transition into the civilian workforce. The DOL VETS TAP program is in need of a skilled and compassionate Facilitator who has prior experience teaching and/or instructing military personnel transitioning to civilian professional and vocational occupations. In this role, you will: Teach and/or instruct military personnel transitioning to civilian professional and vocational occupations. Guide transitioning military service members in identifying goals along with recognizing any employment or education gaps. Provide transitioning service members (Active, Reserve, National Guard), family members, and veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities and credentialing. Assist in preparing for civilian employment and participation in technical programs and schools. Conduct small and large group instruction on the job search process. Deliver standardized curriculum via in-person or virtual classrooms. Complete administrative tasks in a timely manner to include travel expense and classroom reports. Additional information: Facilitator will be assigned to a location within a hub that has designated satellite locations. Any facilitation assignment that is greater than 50 miles from facilitator’s assigned location, then, travel will be reimbursed. 80 hours of paid comprehensive initial training is provided and expected to be completed within the first month of employment. Part-time facilitators’ schedules can vary weekly. Generally, facilitators work 2 – 3 days consecutively. To be successful in this role, you will have: A High School Diploma and 3 years of experience as a professional trainer, facilitator, and/or classroom instructor. OR an Associate’s degree Experience as a classroom instructor. Experience which demonstrates understanding of private and public sector employment processes. Must be knowledgeable of the workplace, jobs, and requirement for entry into those jobs. Must demonstrate the ability to provide standardized training to groups with up to 50 participants. Familiar with MS Windows and Office. Effectively communicate with Military clients and Government representatives. Comfortable instructing and speaking in front of a group, be observant of others, possess the ability to professionally engage with a diverse audience. May require extended hours, including weekdays, weekends, and some holidays. Must have excellent time management skills, able to work independently and follow directions. Must respond to emergent facilitation assignments. Meet country specific employment requirements. The ability to travel up to 10% Military Veterans and Spouses encouraged to apply. If you are interested in supporting and working with our military and a passionate Serco team - then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected]. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: [email protected].

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Teller

Ameris Bank | Saint Augustine, FL

Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app. Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you’ll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer’s needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and purpose and how you can bring it to life as an Ameris Bank teammate. Job Summary Responsible for providing prompt and efficient customer service, operating the teller drawer, and accurately processing transactions. Responsible for identifying customer needs, cross-sell and up-sell opportunities, and making referrals within the branch. Provide assistance to team members and perform complex, specialized transactions. Performs other projects and duties as assigned. Essential Functions, Duties and Responsibilities Provide prompt, professional customer service to customers and prospective customers. Operate the teller drawer and perform advanced, specialized teller functions including researching cash discrepancies, and handling complex customer transactions. Work to understand the root causes of complex customer service issues and identify and implement resolutions. Accountable for achievement of defined sales and service goals. Maintain a working knowledge of banking products and promotions. Responsible for performing accurate transactions, balancing each day, and verifying cash totals. Scan daily proof work to the remote capture machine. Identify customer needs, cross-sell and up-sell opportunities, and should make referrals within the branch. Ensure adequacy of currency and coin supply. Provide backup support to other branches as needed. May provide assistance and training to other colleagues and serve as a mentor. May perform all sales and service functions of the branch as needed. Practice ethical sales behaviors in accordance with the Bank’s Core Values of Integrity and Honesty. Always act in the best interest of the customer when offering additional products and services. Required Knowledge, Skills and Competencies Ability to perform accurate transactions. Successful completion of Teller training program and passing score on training post-test. Demonstrated commitment to customer service excellence and the ability to meet or exceed sales and service objectives. Strong written and verbal communication skills. Intermediate PC proficiency. Intermediate proficiency in Google Docs and Microsoft Office products. Industry and Work Experience 1 or more years of customer service experience. Cash handling or sales experience preferred. Academic High school diploma or GED required. Bachelor’s degree in finance or related field preferred. Benefits Available to Employees: Ameris Bank provides a comprehensive employee benefit package to all eligible employees. Medical, Dental and Vision Insurance Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment Life Insurance provided at no additional cost to employees Accidental Death & Dismemberment Coverage Long-Term Disability Coverage Paid Sick and Vacation Leave 11 Holidays Volunteer/Service Day Employee Stock Purchase Plan 401(k) Retirement Plan Ameris Bank matches 50% of your first 8% of contributions to the plan Flexible Spending Accounts Health Savings Account Health Reimbursement Arrangement Supplemental Life & Other Insurance Plans Identity Theft Protection Pet Insurance Legal Insurance Employee Assistance Program Employee Advocacy Program Tickets at Work (Entertainment discounts for Ameris Bank Employees) AT&T Employee Discount Wellness Discounts for Medical Premiums and Other Rewards Employee Referral Incentive Education Assistance Employee Resource Groups Banking Advantages for Employees: In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services. Free Interest Checking Free Safe Deposit Box Free Money Orders, Travelers’ Checks and Cashier Checks Discount on Mortgage Origination Fee Free Online Banking and Free Unlimited Online Bill Payment Employee Banking Perks Disclaimer: The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicantss of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Underwriter, Personal Lines – Multiple Levels

Olympus Insurance | Jacksonville, FL 32256

Job Title: Underwriting Assistant | Underwriter I | Underwriter II | Senior Underwriter Direct Reports: None Location: Jacksonville Office Position type: Full-Time Normal Working Hours: Monday-Friday, 8:00AM-5:00PM Who We Are Olympus Insurance Company is the premier insurance partner, providing the broadest coverage and superior service for Florida homeowners since 2007. We believe that insurance is a promise, and we honor our commitment to help homeowners navigate life's inevitable storms. Becoming an Olympian means joining a collaborative, people-first culture built on growth, accountability, and connection. Think Ahead. Think Olympus. What Olympus Offers We extend our signature White Glove Service to our employees through a comprehensive total rewards package, including: Employer-sponsored medical, dental, and vision plans Company-paid life insurance, short-term disability, and long-term disability 401(k) with company match Paid Time Off to include annual PTO, Holidays, Floating Holidays, and Volunteer Time Off Education Assistance Program and ongoing professional development opportunities Wellness Lunch N Learns Employee perks such as pet insurance, discount programs, and a welcoming office environment At Olympus, we empower you to grow, contribute, and thrive both professionally and personally. What You'll Do Join our Personal Lines Underwriting team and help us deliver thoughtful solutions and exceptional service to our agency partners and policyholders. Whether you’re building your insurance career or bringing years of underwriting experience, you’ll have the opportunity to contribute your skills, collaborate with a supportive team, and continue growing with Olympus. You’ll help evaluate risks, solve problems, build strong partnerships, and make decisions that support our customers and our business. We’re looking for people who are curious, collaborative, and ready to make an impact—and we’d love to learn more about what you can bring to our team. Key Responsibilities Make Thoughtful Underwriting Decisions Review new business, renewals, inspections, quote exceptions, and policy changes for eligibility, appropriate rating, and alignment with underwriting guidelines. Evaluate risk information and claims activity to make informed underwriting decisions within your level of authority. Build Strong Partnerships Provide responsive, solutions-focused support to agency partners and clearly communicate underwriting decisions. Collaborate with Sales, Claims, and other teams to resolve policy questions and support shared business goals. Deliver Quality Service Process underwriting transactions accurately and efficiently while maintaining strong service and documentation standards. Help identify opportunities to improve processes and the experience we provide to our agency partners. Learn, Grow & Support Others Continue developing your underwriting knowledge and take on greater authority and complexity as your experience grows. At more experienced levels, evaluate complex risks and provide guidance, training, and mentorship to teammates. What You'll Bring Experience in Personal Lines underwriting, insurance, agency operations, or a related field; the level of the position will be based on your experience and underwriting knowledge. Strong organizational skills and attention to detail, with the ability to balance multiple priorities. A collaborative, service-focused approach and an interest in building positive relationships with agency partners and teammates. Strong written and verbal communication skills. Thoughtful problem-solving skills and the ability to use sound judgment when making decisions. Comfort using Microsoft Office, including Word, Excel, and Outlook. College degree preferred. Property & Casualty license and/or insurance designations are a plus. EEO Compliance Olympus Insurance Company is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy, childbirth, and related medical conditions), age, disability, genetic information, marital status, sexual orientation, gender identity or expression, veteran or military status, or any other protected characteristic under federal, state, or local law. Agency Disclaimer: This job posting is not intended to solicit resumes from staffing agencies. Any unsolicited resumes sent to this posting, to employees, or to the Company without a valid written and signed agreement from Human Resources will be considered the property of the Company, and no fees will be paid. This position will remain open until October 15, 2026, or until a sufficient pool of qualified candidates has been identified.

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Retail Banker | Palatka West

Capital City Bank | Palatka, FL 32177

Retail Banker - Capital City Bank - More than your bank, your banker. Full Time - M-F 40 hours General Summary The Retail Banker (RB) position provides prompt, efficient and friendly service to clients. This role assists clients with their banking needs, which may include introducing clients to technology. Provides information about Bank products and services as well as identifies opportunities through conversations to satisfy clients’ and prospective clients’ financial needs and goals. Follows established policies and procedures. A Retail Banker will be responsive to both Personal Banker and Teller needs of clients. All associates at Capital City Bank, Capital City Wealth, and Capital City Home Loans have access to confidential client information and must practice discretion at all times. Principal Duties and Responsibilities Are Reflective of a Retail Banker and Not Necessarily in Order of Frequency or Importance Must be energetic, engaging and able to handle various client interactions with innovative banking technologies. Opens, closes, services and supports all accounts, products and services. Uses various programs to ensure work is completed accurately and in compliance with regulations, such as: Bank Secrecy Act, Reg CC, Privacy, Currency Transaction Reporting. Responds to client questions or concerns in a quick, courteous and friendly manner. Cross-sells Bank products and services, marketing campaigns and initiatives, to new and existing clients to meet their needs as well as attain individual, division and Bank goals. Enters data, updates and maintains client information and status of referrals and leads, in Synapsis. Follows procedures for open/close office and robbery response. Educate clients regarding ID fraud, phishing scams. Process consumer and commercial transactions, i.e.: account deposits/withdrawals, check cashing, loan payments, Official Checks, wires, and safe deposit box payments, when applicable. Keeps cash secure and maintains a high level of safety and security. Maintains cash levels; balances cash drawer daily; scans Teller work. Follows procedures including researching, and locating outages, thereby limiting violations of Teller and Personal Banker Performance Balancing Standards. Attends meetings and training sessions, as required. Employer determines the essential functions of the job. All associates must understand and adhere to the non-negotiable Banker Standards and commit to practicing SGNNT (smile, greet, name, name, thank you) at all times. Associates will consistently follow policies and procedures as established by Capital City Bank, Capital City Wealth, and Capital City Home Loans, with department managers setting the standard. Associated Duties Provides additional support to manager and department colleagues. Completes all assigned/required Bank training within established timelines. Knowledge, Skills and Abilities (KSA) Required The following KSAs are usually acquired through 1-2 year’s work experience and/or a combination of work and education. Experience in client service, sales, cash handling is required. Excellent interpersonal skills required to verbally communicate effectively and interact positively with clients, associates and business partners. Ability to follow detailed instructions and a wide range of procedures requiring some judgement. Requires concentration to avoid mistakes in counting cash. Proficiency in data entry/typing. Ability to perform basic mathematical computations using various business machines and/or computers. Ability to stand and/or sit for long periods of time. Ability to apply initiative and work with minimal supervision. Ability to exercise sound and reasonable judgement. Sales, retail and/or referral experience is preferable, particularly in cross-marketing products and service. Must have attained the age of 18 for coverage under insurance bond. Use of and/or understand of Capital City Bank products and services is a plus. Education Minimum high school diploma or equivalent required. Some college preferred, but not required. Relevant experience may substitute for the education requirement. Successful completion of in-house training program or other approved training program is a plus. Working Conditions 1. Works at desk in lobby and behind Teller line. 2. Regular contact with clients, associates and supervisor. 3. Repetitive motions. 4. Close visual acuity. 5. Some lifting of heavy coins. 6. Position requires sitting, standing, stooping, kneeling, and squatting. 7. Receiving currency from all sources may cause environment to be temporarily unclean. 8. Lobby environment requires professional demeanor, conduct and appearance. 9. In the rare instance of a major or extensive natural disaster, epidemic or pandemic occurrence, or other disruption within our footprint, it may be necessary for associates to relocate or telecommute before, during or after, to ensure business continuity. Capital City Bank associates are our greatest asset. We offer the following benefits Medical, Dental and Vision Life Insurance 401(k) with Matching Flexible Spending Accounts Tuition Assistance Stock Purchase Discounts on Products and Services EOE/Protected Veterans/Disabled/Drug Free The above declarations are not intended to be an “all-inclusive” list of the duties and responsibilities of the job described nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job. THIS JOB DESCRIPTION DOES NOT CONSTITUTE AN EMPLOYMENT AGREEMENT. This job description does not restrict Capital City Bank, Capital City Investments, Capital City Trust Company, and Capital City Home Loans from the ability to assign, reassign or eliminate duties and responsibilities of this job at any time. This job description describes the current assignment of essential functions. These functions may change at any time as the needs of the Bank or department change or for other reasons deemed appropriate. Experience Required Please indicate work experience when applying. Education Required High School or better Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Agent Recruiter

Integrity Marketing Group | Fernandina Beach, FL 32034

Primary Responsibilities: • Expand agent base and increase profitability through the implementation of strategic marketing workflows, policies, and practices. • Learn, retain, and deliver product / industry information and sales support to agents and agencies. • Self-motivate, learn, and apply sales techniques to achieve set goals for outreach calls and recruit new agents. • Directly responsible for achieving monthly growth in production of writing agents and enrollments specified plans. • Communicate effectively and professionally in person, over the phone, and in writing with agents, carriers, and supervisors. • Constantly search for ways to improve efficiency and effectiveness. • Attend sales meetings, trade shows, and industry training seminars as needed. • Identify, troubleshoot, and resolve operational issues quickly. • Appropriately track and prioritize volume, productivity, and issues. • Navigate various websites and computer systems, adding necessary information / documentation within required time frames. • Create and distribute materials (web tutorials, carrier documents, contracts, etc.) to agents to ensure company information is available. • Help develop and present messaging and presentation material for agents. • Learn, retain, and deliver product / industry information to agents. • Perform tasks and duties within deadlines given. Skills & Requirements: • Previous insurance industry experience, knowledge of industry standards and practices, previous sales and/or client relations experience preferred. • Microsoft Office skills & basic computer comprehension required. • Self-starter and complete tasks with minimum supervisory. Benefits Available • Medical/Dental/Vision Insurance • 401(k) Retirement Plan • Paid Holidays • PTO • Community Service PTO • FSA/HSA • Life Insurance • Short-Term and Long-Term Disability Additional Compensation and Company Perks: • Periodic bonuses • Salary plus commissions • Flexible time off • Holidays and weekends off • Family friendly • Periodic offsite activities Skills • Sales Support • Tradeshows • Troubleshooting • MS Office • Customer Relations • Documentation • Technical • Supervisory Experience • Senior Market About Integrity Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com. Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

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Assistant Store Manager

Extra Space Storage | Orange Park, FL 32073

-Day shift only: Office closes at 6pm. -Will work between multiple stores in the district. -This location is closed on Sundays. -Pay Rate $16.00/hr The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. If you’d like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people. Benefits We Offer You A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location) Outstanding company culture with growth opportunities throughout the U.S. Competitive starting pay. Paid Time Off accrued throughout the year, increasing with years of service. Generous 401(k) match with Traditional and/or ROTH choices. Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution. EXTRA Healthy Wellness Program with rewards towards your medical premium. BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your Responsibilities Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. Maximize sales objectives through unit rentals, unit insurance, and moving supplies. Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas. Perform daily site safety inspections, including lock checks. Address and resolve customer concerns related to billing, security, auctions, and proper site usage Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees. Perform additional duties as assigned. Your Qualifications 1+ year of customer-facing work experience . Sales experience preferred. Current valid driver’s license and access to a reliable personal vehicle; except in New York City and Brooklyn. High School diploma or GED is required; college education is a plus. Work Environment & Physical Requirements Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions. Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting. Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs. Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled. #IND25

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