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  • Source: Indeed

    Portfolio Community Association Manager

    Associa | Jacksonville, FL 32256

    With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com. Job Description The Licensed Community Association Manager (LCAM) is responsible for providing the overall supervision of the assignedcommunities. The successful Community Association Manager (LCAM) effectively interacts with internal and external customers including homeowners, vendors, board members and committee members, as well as onsite staff, Client Shared Service Center (CSSC) and within the branch office. Salary is contingent uponexperience:$62,000.00 - $68,000.00 annually. Location: Jacksonville, FL What do we offer? Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest. Responsibilities: Supervise the operation and administration of the Association in accordance with management agreement, Florida Statutes and the Association's policies and procedures Primary liaison with the Association Board of Directors and homeowners Attend evening Board meetings and community events Ensure Board of Directors are aware of legal actions involving the Association Monitor client delinquency and collections process Maintain unit and contract files relating to the operations of the Association Prepare Board packages according to established time frames Oversee Covenant Enforcement process Regular site inspections Obtain vendor proposals Timely Communications Review financial reports Other duties as assigned Requirements Requirements: Valid Florida Community Association Manager (LCAM) License Minimum 1-3 years of experience managing HOA's/Condos Professional customer service skills Exceptional communication skills both written and verbal with polished, professional and friendly demeanor Self-starter Thrives in a fast paced environment Time management and time critical prioritization skills On call for emergencies (including evening and weekends) We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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    Engineer III, IV, or PE

    St. Johns River Water Management District | Palatka, FL 32177

    Engineer III, IV or PE DIVISION OF ENGINEERING Two positions will be filled from this posting. Make an Impact on Florida's Water Resources The St. Johns River Water Management District is an environmental agency whose work is focused on ensuring a long-term supply of drinking water, and to protect and restore the health of water bodies in the District’s 18 counties in northeast and east-central Florida. Enjoy work-life balance in a professional culture with competitive pay and benefits. The District is seeking engineers to support the operation, maintenance, and improvement of flood protection and water control infrastructure. The ideal candidate will have experience in water resources engineering, infrastructure operations, and project management, with strong skills in data analysis, telemetry and SCADA systems, technical communication, and coordination of field activities and emergency response. What You'll Do Analyze hydraulic, hydrologic, operational, and telemetry data; establish quality checks and resolve data gaps. Develop advanced spreadsheets and decision-support tools and prepare daily, weekly, and monthly reports for public web displays. Support telemetry and SCADA systems by reviewing data, alarms, and configuration records and coordinating troubleshooting and upgrades with vendors and integrators. Perform periodic field activities including site visits to flood protection structures, panels, telemetry cabinets, pump stations, gated structures, and levee systems ensuring operational readiness. Develop deficiency list(s) for repairs as required. Assist with development of summary reports. Review operational and telemetry data to identify trends, anomalies, and performance issues and prepare summary analyses and reports. Operate lift gates, pump stations, overshot gates, and pumping systems as assigned; coordinate water control activities with District staff and partner agencies. Prepare and review calculations, drawings, specifications, cost estimates, scopes of work, permit applications, and technical reports; direct consultants and contractors. Sign and seal documents when licensed and assigned. Inspect water control structures, levees, and supporting civil, mechanical, electrical, telemetry, control, and backup power systems for condition, reliability, risk, and readiness. Investigate deficiencies, recommend improvements, and track repairs and corrective actions through completion. Maintain levee and dam Emergency Action Plans, diesel and alum tank inventories, and annual Spill Prevention, Control, and Countermeasure plans. Develop and maintain flood control protocols, guidelines, operating procedures, readiness criteria, inspection and testing plans, system diagrams, and asset records. Represent the District in technical meetings, brief management on findings and recommendations, and coordinate with the U.S. Army Corps of Engineers on federal flood control project operations and maintenance. Support storm and high-water operations including pre-event preparation, monitoring, emergency operations, and post-event assessments; recommend timely operational actions. Coordinate with management, technical and communications staff, agencies, and the public in support of state and local emergency management. Mentor junior staff and provide technical direction on flood control operations, inspections, reporting, and engineering projects. Key Skills for Success Applying civil, environmental, and water resources engineering principles to flood protection and water control projects. Engineering design, permitting, and construction management for infrastructure operation, maintenance, and improvements. Planning and coordinating complex projects, schedules, budgets, and workloads. Interpreting engineering drawings, specifications, system diagrams, and operating procedures. Evaluating hydrologic, operational, and SCADA data to identify trends, data gaps, and system performance issues. Using advanced Microsoft Excel functions and programming to organize data, perform analyses, and develop operational reports. Using Microsoft Office, GIS, and project management tools to support technical work and project delivery. Preparing clear technical reports, inspection findings, emergency plans, and presentations. Communicating technical information, facilitating decisions, and coordinating with staff, contractors, vendors, agencies, and other stakeholders. Work independently with minimal supervision while following direction, established procedures, and District priorities. Apply sound technical judgment to engineering, operational, and project challenges. Understand and apply the relationships among river hydrology, water storage, flood protection, and water control structures. Conduct timely field inspections, recognize operational deficiencies, and develop clear findings and recommended actions. Organize competing priorities, coordinate resources, and follow projects and assignments through completion. Interpret engineering and operational information and translate analyses into practical recommendations. Explain technical issues clearly to technical and nontechnical audiences, orally and in writing. Provide technical guidance and build effective, courteous working relationships across disciplines and agencies. Adapt to changing priorities and field conditions, including storm and high-water events. Work collaboratively to support routine water control operations, emergency preparation, response, and post-event assessments. What You'll Bring | Minimum Qualifications Engineer III – requires a bachelor's degree from an accredited college or university in environmental, civil, hydraulic, agricultural or water resource engineering and four years engineering experience directly related to the field in which the position is assigned. Engineer IV – requires a bachelor's degree from an accredited college or university in environmental, civil, hydraulic, agricultural or water resource engineering and six years engineering experience directly related to the field in which the position is assigned; or State of Florida as a Professional Engineer license. An advanced degree may substitute for a portion of the required experience. Professional Engineer – State of Florida Professional Engineer license; candidate licensed in another state must be able to obtain Florida licensure within one year of employment. Working Environment Work is performed in an office and at flood protection structures and other District facilities. The position requires travel and field work, sometimes in adverse or extreme weather, environmental conditions, and remote locations. Work outside normal business days, including weekends and holidays, may be required, especially during extreme hydrologic conditions. Some overnight travel may be required. Location Palatka, Jacksonville or Palm Bay Licenses Valid State of Florida Driver’s License. A State of Florida Professional Engineer license is required when filled at the Professional Engineer level. Candidate licensed in another state must be able to obtain Florida licensure within one year of employment. Salary is based on qualifications and experience. Why Join Us? In addition to meaningful work and opportunities for professional growth, benefits include: Florida Retirement System Health and dental insurance Life and long-term disability insurance Paid parental leave Paid leave and holidays Professional development opportunities Wellness program Eligibility for the Public Service Loan Forgiveness program Your application will receive careful consideration. Candidates selected for an interview will be contacted to schedule an appointment. The St. Johns River Water Management District participates in E-Verify. Certain service members, veterans, and qualifying spouses and family members receive preference in employment and are encouraged to apply. Closing Date Open until filled Equal Employment Opportunity/Veterans’ Preference/Drug-Free and Tobacco-Free Workplace

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    Program Administrator

    Jacksonville, FL 32206

    Program Administrator Who We Are Jacksonville Arts & Music School (JAMS) is a Creative Youth Development organization committed to empowering the next generation of leaders through the arts, leadership training, and real-world experiences. Our What A Leader (WAL) program is a flagship leadership experience designed to build confidence, critical thinking, communication, professionalism, and relationship development through training, competition, and exposure. Mission To empower the creative leaders of tomorrow. Vision To create positive change in our community by developing tomorrow’s problem-solvers, creative thinkers, and innovative leaders. Position Summary The Program Administrator is responsible for supporting the administrative operations of JAMS programs, with a focus on student enrollment, parent engagement, program scheduling, data entry, and records management. This role serves as a primary point of contact for families and ensures that program information, student records, and administrative processes are accurate, organized, and consistently maintained. The Program Administrator works collaboratively with internal teams to support efficient program operations and a positive experience for students and families. Key Responsibilities Establish Trust Build and maintain positive relationships with students, families, and staff Serve as a primary point of contact for parent inquiries and program communications Ensure clear, timely, and professional communication with families Manage student enrollment, registration, and onboarding processes Follow up with families regarding incomplete registrations, required documentation, and program updates Coordinate parent communications, reminders, and announcements Maintain accurate student and family contact information Support parent engagement initiatives and collect family feedback Ensure confidentiality and appropriate handling of student and family information Cultivate Creativity Coordinate and maintain program schedules, calendars, and room assignments Collaborate with program leadership to communicate scheduling changes and updates Support administrative planning and coordination for special programs, events, and activities Develop and maintain organized administrative workflows and tracking systems Identify opportunities to improve enrollment, communication, and scheduling processes Utilize digital platforms and technology to improve administrative efficiency Collaborate across departments to ensure program information is accurate and accessible Develop Leadership Take ownership of assigned administrative processes and ensure timely completion Maintain accurate enrollment, attendance, and student participation records Monitor student attendance and identify students below established participation requirements Coordinate follow-up communications regarding attendance and participation concerns Support staff with access to accurate program schedules, rosters, and student information Identify administrative gaps and proactively communicate concerns and potential solutions Reinforce accountability, professionalism, and the JAMS LIFE WAY through daily interactions Demonstrate initiative, organization, and consistent follow-through Deepen Impact Perform accurate and timely data entry across designated program and administrative systems Maintain student databases, enrollment records, attendance reports, and program documentation Review and verify data for completeness, accuracy, and consistency Conduct routine record audits to identify missing information, duplicate entries, and discrepancies Track enrollment numbers, program capacity, attendance, and student participation Prepare and maintain reports, spreadsheets, and administrative dashboards Support data collection and reporting for organizational leadership, grant requirements, and compliance Maintain organized digital records and ensure required documentation is current Monitor administrative performance indicators and identify trends requiring attention Support continuous improvement of administrative systems and processes Ensure administrative records and reports are completed within established deadlines Qualifications Associate or Bachelor's Degree (or equivalent experience) in Business Administration, Education, or a related field 2–3 years of experience in administrative support, program administration, enrollment, or a related role Experience working in education, nonprofit, or youth development environments preferred Strong organizational, communication, and time-management skills Proficiency in Microsoft Office, Google Workspace, and digital data management systems Experience with data entry, database management, and reporting Familiarity with Procare, Jotform, or similar administrative platforms preferred Strong attention to detail and ability to maintain accurate records Ability to manage multiple priorities and meet deadlines Strong customer service and interpersonal skills Level II background screening required Additional Qualities Needed Ownership Mindset: Takes responsibility for assigned processes and ensures completion Detail-Oriented: Maintains accuracy and consistency in data entry, records, and reporting Execution-Driven: Demonstrates strong follow-through and meets established deadlines Relationship Builder: Creates positive, professional relationships with families and staff Organized: Effectively manages multiple administrative responsibilities and priorities Problem Solver: Proactively identifies gaps and recommends practical solutions Adaptable: Responds effectively to changing program needs and schedules Tech-Savvy: Comfortable learning and utilizing digital systems to improve efficiency Cultural Alignment: Embodies the JAMS LIFE WAY Growth-Oriented: Open to feedback, continuous improvement, and evolving organizational needs Working Conditions Primarily on-site at Jacksonville Arts & Music School Regular interaction with students, families, and staff School Year: 10:00 AM – 7:00 PM Summer: 8:00 AM – 4:00 PM Occasional evenings and weekends for organizational events and activities Ability to work in a fast-paced, youth-centered environment

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    Patient Care Technician – PCT – Dialysis Preceptor

    Fresenius Medical Care | Jacksonville, FL 32207

    PURPOSE AND SCOPE: Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP). PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Related Education: • Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Treatment: • Welcome assigned patients and inquire as to their wellbeing since their last treatment. • Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law. • Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre- treatment • Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD). • Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed. • Monitor patients’ response to dialysis therapy. • Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document. • Discontinue dialysis treatment according to established procedures and evaluate patient prior to termination of venous access - standing & sitting blood pressure • Obtain Hemostasis and apply appropriate dressings. • Evaluate the patient prior to discharge. • Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identification • Responsible for calculating and entry of individual patients’ dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed. • Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160. • Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification • Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes. • Report any significant information and/or change in patient condition directly to the registered nurse or supervisor. • Observe patients and conduct machine safety checks according to facility policy. Report any change or unusual findings to the registered nurse or supervisor. • Perform and document any intervention for unusual patient status and document patients' response to intervention. • Evaluate patients’ vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the registered nurse or supervisor. • Obtain all prescribed laboratory testing and prepare specimens for collection. • Ensure that all blood spills are immediately cleaned with appropriate disinfectants according to facility policy. • Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage. • Monitors patients performing self-care under the supervision of RN. Assist patients in performing self-care as applicable Staff Related • Participates in the recruitment process for new clinical staff • Assists with clinical orientation and on-going training of all appropriate direct patient care personnel as well as the orientation of all facility staff to organization. • Will function as a preceptor in direct patient care training, as determined by state specific guidelines and regulations, to support the delivery of quality patient care as per the standards set forth in the organization Clinical Services Clinical Training Manual(s), organization policies and procedures, and organization training standards. • Delivers and maintains on-going competency evaluations/audits to ensure ongoing performance of other PCT’s. • Collaborates with the Clinical Manager and Education Coordinator in driving organization quality standards through education regarding all ESRD regulatory and legal requirements and the practice of Continuous Quality Improvement. • Assists in training of applicable direct patient care staff on appropriate programs under the supervision of a nurse. • Provides developmental support to applicable clinical and facility staff. Education/Communication: • Partners with RN and IDT staff to educate the appropriate personnel regarding the integrity and safety of the facility water systems, as allowed by local regulations. • Partners with RN and IDT staff to educate the appropriate personnel regarding the maintenance of environmental integrity, including patient and staff safety, of the facility. • Ensures a strong communication process between the Clinical Managers, Education Coordinators, direct patient care staff, and all support staff at the facility regarding appropriate training and organizational development programs and initiatives • Participates in implementing and potentially designs creative educational programs for PCT staff including contests and other team-based programs. • Collaborates with Clinical Managers and Education Coordinators in the scheduling and implementation of training programs and processes as directed. • Monitors processes in the delivery of patient care through regular Continuous Quality Improvement (CQI) activities. • Ensures all organization business policies, procedures and systems incorporated into training, including compliance with ethical business practices MAINTENANCE/TECHNICAL: • Maintain environmental integrity and aesthetics - ensure all areas are safe and clean. • Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy. • Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate and perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT). • Initiate Solution Delivery System (SDS) system. RECORD KEEPING: • Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities. • Enters all treatment data into the designated clinical application in an accurate and timely manner. • Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure omitted entries are completed or corrected by appropriate staff. • Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart. • Prepare/print lab requisitions for prescribed or stat Lab specimens according to laboratory destination. • Collect, label, appropriately prepare and store lab samples according required laboratory specifications. • Ensure collection of lab specimens by appropriate lab courier. INFECTION CONTROL: • Assists with facility QAI infection control audits. • Acts as a change agent for infection control practices within clinic. Under the direction of the CM or designee monitors staff and patient adherence to infection control practices. • Reinforces new hire employee adherence to infection control Policies and Procedures • Supports ongoing staff and patient engagement on infection control practices under the direction of CM or designee for example participation in patient lobby days and staff meetings to reinforce infection control practice. • Quarterly and under the direction of the CM reinforces patient and staff adherence to infection control Policies and Procedures through visual media such as posters, flyers, or bulletin boards. • Under the direction of the Education Dept. participates in education response to internal and external facility surveys. • Participates in and reinforces infection control education of patients and families under the direction of the CM or designee as allowed by state law TRANSITIONAL CARE UNIT: • Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care • Reinforces all education and care related matters as it relates to the new patient as allowed by state law • Liaisons with appropriate FKC staff members to provide the best patient experience including making sure all disciplines are scheduled to see patient according to plan. • Assists in assuring patient understanding or home dialysis products, benefits of home and how home dialysis can work for them. • Sets and preforms a treatment on all machines used in the transitional care unit. • Assist in assuring patient understanding of treatment options including demonstration of the peritoneal dialysis set-up. • Assists with coordination of transition to patient’s modality choice. • Assists with supply ordering and inventory for TCU PHYSICAL DEMANDS AND WORKING CONDITIONS: • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodation can be made. • Day-to-day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required. • The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials • The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist” devices for the heavier items. EDUCATION AND LICENSES: • High School diploma or its equivalent required • Must have a valid PCT national certification or state specific certification as defined by Center for Medicaid/Medicare (CMS)All appropriate state licensure, education, and training (if any) required. • Demonstrated commitment to organization culture, values, and customer service standards • Attendance and active participation in all applicable preceptor training programs as established by education leadership • Attends Fresenius and publicly offered skill-based training as assigned by Clinical Manager. EXPERIENCE AND REQUIRED SKILLS: • At least five years patient care experience in a hospital setting or a related facility preferred. • Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification. EOE, disability/veterans

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    Veterinarian – Area Chief of Staff

    Banfield Pet Hospital | Palm Coast, FL 32164

    If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. AREA CHIEF OF STAFF This posting will remain open for a minimum of two weeks from the position posted date. The pay range for this role (full-time) is $128,635 - $185,806 annually. This role is also eligible for variable pay based on production in all states except in Puerto Rico. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, abilities, and education, and may vary depending on location and schedule. SUMMARY OF JOB PURPOSE AND FUNCTION The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care. ESSENTIAL RESPONSIBILITIES Live and exemplify the Five Principles of Mars, Inc. within self and team. Act as Responsible Veterinarian for Veterinary and Pharmacy Board Permits, as required by federal, state, or local law. Responsible for the ownership and management of the controlled substance inventory for relief doctors. Own doctor engagement and retention by consistently assessing risk, ensuring a proactive retention strategy, and creating a culture of community and engagement where doctors feel supported and can be successful. Provide effective medical leadership to their hospital teams by driving an inclusive and collaborative work environment in their assigned hospitals in partnership with the practice managers. Validate the clinical skillset and alignment with quality standards of doctors, veterinary assistants, and veterinary technicians by performing medical record reviews, veterinary quality assignments, audits and patient safety event reviews in their assigned hospitals. Provide veterinary services. The amount of time spent in clinical role, seeing patients, will depend on various factors. These include the numbers of hospitals, number of direct reports, the productivity and performance of each hospital. All ACOS should expect to spend a percentage of their time in role, and this will be aligned upon a case-by-case basis in partnership with the DVQ. This role is 100% hospital based and considered a working manager role. Oversee the coaching program for newly hired veterinarians to ensure an engaging experience which results in a productive doctor knowledgeable in Banfield quality standards, Optimum Wellness Plans, processes, and workflows. Ensure experiential learning to develop clinical, surgical, and dental skills based on individual veterinarian needs. Partner with the Director of Veterinary Quality and Talent Acquisition team to recruit veterinary talent. Act as a brand ambassador in the local veterinary community. Deliver an excellent hospital experience to student externs, student job program participants, and veterinary candidates during hospital observations. Work with associate doctors to ensure they have the skills to achieve their productivity goals through delivery of high-quality medicine, a focus on preventive care, providing a great client experience, and partnership with the hospital team. Deliver veterinary operations KPI's of assigned hospitals through their leadership of the hospital and their partnership with the practice managers. Partner with practice manager to develop, execute, and revise plans which achieve targeted KPI's through hospital performance. Accountable to hospital OGSM performance as quality medicine delivers operational outcomes. Develop a veterinary leadership talent bench and have a succession plan in place for assigned hospital pod. Ensure compliance to Banfield's clinical essentials, government regulations and legislation, and veterinary industry standards through veterinary quality assessments, medical record reviews, audits, and patient safety event reviews. Hospital operations must meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety. Create and execute timely plans to resolve identified gaps. Champion preventive care culture by communicating, demonstrating, and validating behaviors which drive optimum wellness plan growth and retention. Create a say yes culture by driving access to care and superior client service resulting in meeting or exceeding client experience scorecard goals. Responsible for the appropriate and timely resolution of client complaints related to medical standard of care. Manage the medical equipment inventory and new medical equipment requests in partnership with their Director of Veterinary Quality in their assigned hospitals. Deliver the highest level of veterinary care to every pet in a professional and ethical manner while ensuring that the client and their pet have an exceptional experience. Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits. Other job duties as assigned. THE FIVE PRINCIPLES Quality – The consumer is our boss, quality is our work, and value for money is our goal. Responsibility – As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency – We use resources to the full, waste nothing and do only what we can do best. Freedom – We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIES Leadership Plans and Aligns Drives Vision and Purpose Develops Talent Manages Conflict Financial Acumen Managers Complexity Functional Attracts Top Talent Communicates Effectively Drives Results Ensures Accountability Functional/Technical Skills CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Surgical skills – Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning. Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. Computer skills - Comfortably and confidently uses a computer and specialized software. ATTITUDES (WILL DO) Initiative – Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand. Integrity – Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. Cooperativeness – Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others. Flexibility – Is open to changing situations and opportunities and is willing to perform all tasks assigned. Independence – Able and willing to perform tasks and duties without supervision. Tolerance for Stress / Resiliency – Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS Ability to work at a computer for long periods of time. Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job. Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables. Requires sufficient ambulatory skills in order to perform duties while at hospital. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate necessary equipment. The noise level in the work environment is moderately high. Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. Some travel required, to assist other area hospitals as well as for vendor visits and associate education. Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control. DEA: Candidate must obtain state-controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which working. USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment. EXPERIENCE, EDUCATION AND/OR TRAINING Doctor of Veterinary Medicine (DVM/VMD) or equivalent foreign degree required. Veterinary license in good standing or eligibility for licensure with all applicable state veterinary boards for assigned hospitals. 3 years of experience in small animal medicine and surgery practice. BENEFITS Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection. Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*). WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS.

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    Credit Representative

    Farmers Home Furniture | Starke, FL 32091

    Description: The purpose of this classification is to perform work functions associated with locating, notifying, and securing payments from customers with delinquent accounts. ESSENTIAL FUNCTIONS The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Sends text messages, mails form letters and/or late charge notices to customers to encourage payment of delinquent accounts. Confers with customers by text or telephone attempting to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer in an attempt to gain payment. Documents all correspondence and attempted correspondence with customers concerning accounts. Receives payments and posts amount paid to customer’s account. Responsible for maintaining and balancing their assigned cash drawer ensuring that the drawer is locked and the key removed when the drawer is left unattended. The key will remain in the possession of the employee assigned to that cash drawer by the Store Manager. Travels to customers’ homes as required to collect on late payments; assists with repossessions of merchandise, if necessary, upon approval of the Store Manager. Prepares paperwork prior to legal action to be initiated against severely late-paying customers. Initiates credit investigations by telephone for new credit account applicants under the direction of the Credit Manager. Logs details of work activities on a daily, weekly, and monthly basis. Receives various documentation and reports; reviews, processes, responds, distributes, forwards, files, maintains, and/or takes other action as appropriate. Operates a personal computer, printer, calculator, copy machines, telephone, or other equipment as necessary to complete essential functions, to include the use of word processing, spreadsheet, database, or other system software. Logs customer service requests into PQA and schedules merchandise repairs for customers. Assist customers on the sales floor as assigned by management to include participation in the sales floor rotation, greeting customers, demonstrating products, completing sales write ups, and updating CRM. Maintains an acceptable sales quota as established in weekly, monthly, and annual store goals as assigned by the Store Manager. Complies with Store Operations Customer Service Counter and Telephone Standards. Upholds and promotes our H.O.M.E. values: Helping others, developing Ordinary people to do extraordinary things, being a Motivated owner that cares, and Ensuring that excellence is a habit personally and for those entrusted to them to lead. ADDITIONAL FUNCTIONS Assists in other store departments as required. Performs other related duties as required. Requirements: MINIMUM QUALIFICATIONS High School Diploma or GED required; six months experience in payment collections or general office procedures; or any combination of training, experience and education which provides the required knowledge, skills, and abilities for this position. Must possess and maintain a valid State Driver’s License. PERFORMANCE APTITUDES Data Utilization: Requires the ability to review, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships. Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations. Equipment, Machinery, tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions. Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive and/or advisory data and information. Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; the ability to interpret graphs. Functional Reasoning: Requires the ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action. Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against measurable or verifiable criteria. Farmers Furniture is an Equal Opportunity Employer. The Company is committed to maintaining an environment free of harassment and discrimination. ADA COMPLIANCE Physical Ability: Tasks require the ability to exert moderate physical effort, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-50 pounds). Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, depth, and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, temperature extremes, electric currents, or toxic agents/chemicals. Farmers Furniture is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Company will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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    Hotel Front Desk Agent AM

    Courtyard by Marriott St. Augustine I-95 | Saint Augustine, FL 32084

    *Job Overview* We are seeking a dedicated and friendly Front Desk Agent to join our team in providing exceptional service to our guests. The ideal candidate will be the first point of contact for guests, ensuring a warm welcome and efficient check-in and check-out processes. This role requires excellent communication skills, attention to detail, and a passion for hospitality. *Duties* * Greet guests upon arrival with a friendly demeanor and assist with the check-in process. * Manage reservations and handle guest inquiries via phone, email, or in-person. * Conduct night audits as required, ensuring accurate financial reporting and record-keeping. * Provide information about hotel amenities, local attractions, and services to enhance guest experience. * Address guest concerns promptly and professionally, maintaining high standards of guest relations. * Operate phone systems efficiently to manage incoming calls and relay messages as needed. * Collaborate with housekeeping and maintenance teams to ensure guest satisfaction throughout their stay. *Skills* * Strong customer service skills with a focus on guest relations. * Proficiency in phone etiquette and effective communication techniques. * Experience in hospitality management or working within a resort environment is preferred. * Multilingual or bilingual abilities are highly desirable to cater to diverse clientele. * Familiarity with night audit procedures is a plus but not mandatory. * Ability to work flexible hours, including nights and weekends as needed. Join us in creating memorable experiences for our guests while advancing your career in the hospitality industry! Job Types: Full-time, Part-time Pay: From $16.00 per hour Work Location: In person

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    Relationship Specialist I

    VyStar Credit Union | Palatka, FL 32177

    At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. * SELECTION PROCESS: As part of our preliminary recruiting process, we kindly ask candidates to complete an online assessment sent to their email from our third-party vendor, HireVue. To be considered, please complete the assessment within the allotted time. If you don't receive it after applying, check your spam folder. Assessment results are valid for 6 months. ACCOUNTABILITY STATEMENT The Relationship Specialist I responsibilities include providing unbelievable member experiences with every member interaction both in-person and on the phone, identifying member cues, asking open-ended discovery questions, and growing consumer and business relationships by identifying member needs and properly positioning VyStar financial solutions. This key relationship building position must be able to describe VyStar Credit Union’s value proposition versus competitors and convey the importance of educating and proactively helping members with their financial goals. ESSENTIAL RESPONSIBILITIES Use each member interaction both on the phone and in-person to provide unbelievable member experiences from greeting and welcoming, to strengthening and enhancing member relationships through quality conversations and cross-selling credit union solutions effectively. Identify member cues, ask open-ended discovery questions, and grow consumer and business relationships by identifying member needs. Understand and position consumer and business deposit, credit, insurance, and investment solutions appropriately. Handle personal and business account transactions, open accounts, and process various types of loan applications. Explain basics of credit and savings options and effectively refer more complex business products, mortgage solutions, investments options, and insurance. Provide additional services to members such as account maintenance, notary, wire transfer, savings bond redemption, safe deposits box services, fraud claims, and credit card disputes. Support and participate in all Credit Union initiatives and campaigns. Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines. Work with relative independence to accomplish tasks. Exhibit a high degree of integrity, trustworthiness, and professionalism always. Exude a positive and professional attitude with members and partners consistently. Resolve member problems independently, seeking to find ways to a “yes” whenever possible, and escalating more complex concerns. Embrace VyStar’s Standards of Excellence, Behaviors of Excellence, Being Unbelievable, and the Great 8 Member Service Commitments. Actively lead by example through community service supporting the VyStar brand. Utilize excellent verbal and written communication skills. Utilize all available relationship-building and documentation tools to ensure comprehensive follow-up with members, fostering continued growth in member relationships through proactive engagement and personalized service. Engage proactively with members through outbound calls to understand needs and provide comprehensive solutions related to VyStar Credit Union’s products and services, resulting in booked sales. Address and overcome objections effectively while educating members about the wide array of offerings available. Perform other duties as assigned. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. JOB QUALIFICATIONS EDUCATION High School Diploma/GED is required. Associate’s degree is preferred. EXPERIENCE Previous experience in a sales and/or customer service position, community service, military service, asking questions, offering recommendations and making referrals is preferred, preferably with a financial institution. KNOWLEDGE, SKILLS & ABILITIES Ability to process accurate transactions and requests. Must possess and utilize excellent listening skills, verbal, and written communications skills. Proficient in the use of the Internet and Microsoft Office. Must have an outgoing personality and a strong desire to help people. Must be professional in appearance and attitude. Must be able to handle many tasks in a fast-paced environment. Must possess strong critical thinking and decision-making abilities. Strong communication skills and a genuine passion for sales are essential for success in this role. May stand throughout entire shift in order to assist members or other staff. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. ADDITIONAL JOB DESCRIPTION Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job. Focus Focus your full attention by carefully listening to and observing your client or member. Connect Consistently be friendly and approachable. Demonstrate you care. Understand Listen empathetically and ask questions. (70%/30%) Counsel Recommend solutions based on your client’s or member’s needs and objectives. Advance Ensure that member's expectations were exceeded. Verify necessary follow-up action. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources

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    Head of the Global Fraud Fusion Center, MD, C16

    Citi | Jacksonville, FL

    Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview The Head of the Global Fraud Fusion Center is an executive leadership role responsible for directing Citi’s enterprise proactive fraud intelligence, macro-detection, and adversarial threat simulation capabilities. Operating within the 1st Line of Defense, this executive will drive threat assessment and rapid containment across all global lines of business by uniting Cyber, Fraud, and Anti-Money Laundering (AML) intelligence into an integrated, actionable defense framework. This senior leader will oversee three foundational operational pillars: Fraud Fusion Center Core Operations & Intelligence: Proactive detection and alerting, OSINT/cyber intelligence gathering, and dark web monitoring to safeguard product fraud, merchant operations, and rewards integrity. Fraud Vulnerability Testing & Ecosystem Orchestration: Cross-functional coordination across internal Data & Analytics, Technology, Cyber Security Operations (CISO/SOC), and external AI Frontier Model research partners. Fraud Red Team & Adversarial Simulation: Offensive threat testing, red teaming, and control validation across customer journeys and digital products. The Head of the Global Fraud Fusion Center represents Citi with international law enforcement agencies, regulatory bodies, and industry alliances, positioning Citi at the leading edge of fraud defense and AI-driven security innovation. Key Responsibilities 1. Strategic Leadership & Fusion Operations Oversight Provide executive leadership and operational governance over Core Fusion Operations (Detection & Alerting, OSINT, Product Fraud, and Merchant & Rewards Integrity) and the Fraud Red Team. Champion an agile, accountable, and high-performance culture across a globally distributed, multi-disciplinary organization of fraud analysts, cyber intelligence specialists, data scientists, and offensive testers. Break down organizational silos across business units, technology teams, CISO/SOC, Compliance, and 2nd/3rd Lines of Defense to enable rapid threat sharing and operational alignment. 2. Convergence, Intelligence Integration & Emerging Threats Lead the end-to-end integration of Cyber, Fraud, and AML threat intelligence to proactively uncover organized crime networks, dark web exposures, account takeovers, and multi-vector financial crime schemes. Continuously monitor the evolving criminal landscape to anticipate next-generation fraud vectors—including Generative AI, synthetic media/deepfakes, automated bot networks, and synthetic identity fraud—before they materialize at scale. Translate emerging external trends and tactical threat intelligence into strategic enterprise investment priorities, policy adjustments, and proactive defensive measures. 3. Red Team, Adversarial Simulation & Vulnerability Testing Direct the buildout, scaling, and continuous operation of Citi’s dedicated Fraud Red Team. Conduct continuous offensive simulations, stress tests, and scenario-based attacks across digital banking platforms, customer onboarding journeys, and modern payment ecosystems to uncover hidden systemic vulnerabilities and harden internal controls. Oversee fraud vulnerability testing by managing deep technical collaborations between internal Fraud Data & Analytics, Cyber engineering, Technology, and frontier AI research partners. 4. AI & Advanced Analytics Strategy Define and execute the Fusion Center’s technology roadmap, addressing the dual nature of AI as both an accelerant of criminal tradecraft and an enterprise force multiplier for proactive fraud defense. Partner with Enterprise Technology, Data Science, Cyber, and Risk teams to deploy advanced machine learning models, telemetry tools, graph/network linkage analytics, and behavioral biometrics across intelligence, real-time detection, investigations, and automated response workflows. Drive enterprise-wide macro anomaly detection to convert high-volume telemetry and transaction data into rapid containment actions and measurable loss avoidance. 5. Industry Alliances, Law Enforcement & External Engagement Serve as Citi’s principal ambassador across the global fraud intelligence ecosystem, establishing strategic partnerships with federal and international law enforcement bodies (e.g., FBI, Secret Service, Europol, Interpol). Actively participate in intelligence alliances (e.g., NCFTA) and industry consortia, driving adoption and standardization of frameworks such as MITRE Fight Fraud (F3)™. 6. Governance, Executive Communication & Performance Metrics Establish and track executive-grade Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) measuring Fusion Center efficacy, including speed-to-detection, mean time to containment (MTTC), control improvement velocity, and direct/indirect loss avoidance. Deliver clear, high-impact briefings, strategic threat assessments, and performance dashboards to Executive Committees, the Board of Directors, and global regulatory supervisors. Balance risk management decisively with customer experience, ensuring robust defense mechanisms preserve friction-free client journeys. Required Qualifications Experience: 15+ years of progressive leadership experience in fraud risk management, cyber-fraud intelligence, financial crimes prevention, or security operations within global financial institutions, top-tier fintechs, or relevant intelligence/defense/government agencies. People Leadership: 15+ years of demonstrated success leading, mentoring, and scaling large, multi-disciplinary, and globally distributed technical teams. Threat & Domain Expertise: Deep mastery of cyber-fraud convergence, organized financial crime tradecraft, red teaming/adversarial testing, and enterprise digital payment systems. AI & Emerging Technologies: Strong, practical working knowledge of modern AI/ML technologies (including Generative AI, LLMs, automated agentic workflows, and synthetic media) and their application in fraud prevention, threat intelligence, and detection. Data & Telemetry Acumen: Working knowledge of advanced anomaly detection platforms, graph/linkage analytics, customer behavioral profiling, and cloud-scale telemetry tools. Stakeholder Management: Proven track record of briefing and advising executive committees, board members, regulatory authorities, and international law enforcement agencies. Communication & Execution: Exceptional communication, executive negotiation, crisis management, and cross-functional execution capabilities. Education: Bachelor’s degree from an accredited university (or equivalent global credential); extensive executive management experience required. Preferred Qualifications Advanced Education: Master’s degree in Cybersecurity, Computer Science, Data Science, Information Systems, Criminal Justice, Financial Crime Risk Management, or Master of Business Administration (MBA). Professional Certifications: Relevant industry credentials, such as: Certified Fraud Examiner (CFE) Certified Information Systems Security Professional (CISSP) Certified Anti-Money Laundering Specialist (CAMS) Certified Threat Intelligence Analyst (CTIA) / GIAC Cyber Threat Intelligence (GCTI) Framework Experience: Practical experience implementing and operationalizing the MITRE Fight Fraud (F3)™ or MITRE ATT&CK® frameworks within large-scale enterprises. Public-Private Partnerships: Prior leadership experience within public-private information sharing bodies (e.g., NCFTA, FS-ISAC, Europol Financial Crimes Centre). Core Competencies & Leadership Attributes Executive Presence & Influence: Ability to articulate a compelling strategic vision, build consensus across highly matrixed global stakeholders, and drive transformative change. Adversarial & Investigative Mindset: Instinctive grasp of threat actor psychology, attack vectors, and systemic vulnerabilities, enabling proactive defense before exploitation occurs. Future-Focused & Intellectually Curious: Continually anticipating technological shifts and emerging criminal trends, translating abstract threats into concrete operational strategies. Decisive & Crisis-Resilient: Proven track record of leading under high-pressure security incidents, making rapid, risk-balanced decisions that protect the enterprise. Client & Commercial Balance: Pragmatic approach focused on minimizing fraud loss and protecting institutional integrity while championing frictionless client experience. Talent Developer & Cultural Champion: Passion for cultivating top-tier talent, fostering psychological safety, inspiring followership, and advancing diversity, equity, and inclusion. Technical Skills & Toolsets Intelligence & Dark Web: OSINT collection frameworks, dark web monitoring platforms, threat intelligence platforms (TIPs), and commercial threat data feeds. Analytics & Detection: Big data analytics platforms, entity resolution, graph/link analysis, real-time transaction monitoring engines, and behavioral biometrics telemetry. AI/ML & Frontier Models: Experience evaluating and utilizing generative AI models, machine learning classification/clustering algorithms, and automated adversarial simulation tooling. Frameworks & Standards: MITRE Fight Fraud (F3)™, MITRE ATT&CK®, NIST Cybersecurity Framework, and standard financial regulatory guidelines. Compensation & Benefits Competitive base salary aligned with senior executive global compensation benchmarks. Annual discretionary incentive compensation (cash bonus and equity/long-term incentive awards). Comprehensive health, dental, and vision insurance coverage. Retirement savings plans with generous employer matching contributions. Executive wellness programs, parental leave, tuition assistance, and flexible workplace arrangements. About Citi Citi is a preeminent banking partner for institutions with cross-border needs, a global leader in wealth management, and a valued personal bank in its home market of the United States. Citi does business in nearly 160 countries and jurisdictions, providing corporations, governments, investors, institutions, and individuals with a broad range of financial products and services. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity. - Job Family Group: Risk Management - Job Family: Operational Risk - Time Type: Full time - Primary Location: Jacksonville Florida United States - Primary Location Full Time Salary Range: $250,000.00 - $500,000.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. - Most Relevant Skills Analytical Thinking, Controls Lifecycle, Credible Challenge, Governance, Policy, Procedure, and Regulation, Risk Management Lifecycle. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Anticipated Posting Close Date: Nov 02, 2026 - Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right (opens in new window) - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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    Staff Accountant/Payroll Specialist (Entry-Level Growth Opportunity)

    Joint Venture | Jacksonville Beach, FL 32250

    *Job Overview* We are looking for a motivated, detail-oriented *Staff Accountant/Payroll Specialist* to join our growing restaurant group. This is an excellent opportunity for an early-career professional who wants to build a strong foundation in accounting and payroll while contributing to a high-performing, team-oriented environment. You'll handle payroll processing, assist with financial reporting, support administrative operations, and help streamline key business processes that keep our restaurants running smoothly. *Key responsibilities* * *Process biweekly payroll* for approximately 350 employees including tips, bonuses, and adjustments. * *Maintain accurate employee records* for onboarding, raises, promotions, terminations, and PTO reporting. * *Prepare and file sales tax returns* for multiple restaurant locations. * *Compile and summarize credit card expenses* in Excel and post journal entries into QuickBooks. * *Generate weekly reports* for management, including cash over/short, labor hours, minors' hours, performance metrics, etc. * *Collaborate with our external bookkeeping team* to support month-end close activities. * *Identify opportunities to improve efficiency* by documenting and refining workflows * Perform *other administrative and accounting tasks* as assigned. *What We're Looking For* * Strong attention to detail with the ability to manage high-volume payroll processing accurately. * Proficient in *Excel, Word, OneDrive, and QuickBooks* (or eager to learn quickly). * Analytical thinker with solid *problem-solving and time-management* skills. * Ability to work *independently and collaboratively* in a fast-paced environment. * Excellent communication and a positive, professional attitude. * Ability to maintain confidentiality and pass a background check. * *Education:* Bacherlor's degree in Accounting, Business, or related field preferred (or equivalent experience). College graduates encouraged to apply. *WhyJoin Us* * Hands-on exposure to *real-world accounting and payroll operations* across multiple locations. * Opportunities to *learn from experienced financial professionals* and grow your career. * Be a part of a *supportive, high-performance team* that values accuracy, accountability, and innovation. * Competitive compensation commensurate with experience, plus growth potential for the right candidate. We look forward to welcoming a dedicated professional who is eager to make an impact within our organization. *Join us and build your career in accounting while helping our restaurants thrive.* Job Type: Full-time Pay: $55,000.00 - $65,000.00 per year Benefits: * Dental insurance * Disability insurance * Health insurance * Life insurance * Paid time off * Vision insurance Education: * Bachelor's (Preferred) Experience: * Bookkeeping/Payroll: 2 years (Required) Ability to Commute: * Jacksonville Beach, FL 32250 (Required) Work Location: In person

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    Compliance Specialist

    First Florida Credit Union | Jacksonville, FL 32202

    Do you want to be part of a dynamic institution that is one of the fastest growing credit unions in the country? Become a part of the First Florida Credit Union team where our employees create a culture that enables our organization to be among one of the 100 Best Companies to Work For in Florida as designated by Florida Trend magazine for over a decade. Our employees are the critical element in fulfilling the First Florida Credit Union mission of being a thriving credit union creating value for members by deepening relationships with current members and engaging with potential members. Also, First Florida Credit Union recognizes the importance of benefits that provide financial security for our employees and their families and is committed to providing a competitive benefits package to eligible employees. Role: Responsible for assigned audit functions within the Risk Management Department as well as reporting findings to supervisor. Essential Functions & Responsibilities: Conduct quality control on all new accounts, dormant accounts and address changes on a monthly basis; provide reports to branch staff and management. Assist staff with Compliance related topics as needed. Review various daily reports to ensure credit union policy and procedure are followed. Process and maintain IRA files. Review daily IRA transactions for accuracy. Perform IRA task and responsibilities with minimal errors according to federal laws and regulations. Review IRA guidelines and stay updated on new IRA regulations. Responsible for reviewing deceased account funds disbursements, guardianship requests, possible fraudulent transactions, and other unusual requests. Make decisions up to established approval limits regarding release of funds. Responsible for SSI/Treasury Verification of Account Requests. Assist with staff training as requested by supervisor. Responsible for compliance with all credit union policies including the Bank Secrecy Act and Customer Identification Program. Perform other job related duties as assigned. Performance Measurements: 1. Adhere to the Credit Union Service Standards in all interactions both internal and external as well as employing CML (Creating Member Loyalty) skills. 2. Ensure departments and staff are made aware of all new changes affecting their compliance within the required time frame as established by management. 3. Prepare the periodic reports timely, accurately and professionally. 4. Keep management informed of key operation issues affecting the department. 5. Keep informed of current fraud trends and methods to prevent loss. 6. Provide information to supervisor concerning the results of audit findings. 7. Attend assigned meetings and seminars relating to compliance/security regularly to keep abreast of trends and changes and report findings to supervisor. Knowledge and Skills: Experience Three years to five years of similar or related experience. Education (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program. Interpersonal Skills Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Other Skills Must possess excellent oral and written communication skills; be detail oriented and able to work independently. Excellent organizational and editing skills, able to create reports using various software systems as provided by the Credit Union. Physical Requirements This is sedentary work which requires the following physical activities: bending, stooping, kneeling, crouching, sitting, walking, finger dexterity, feeling, repetitive motions, talking, hearing and visual acuity. Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. As required or requested, may exert up to 25 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. Work Environment Generally inside work with occasional exposure to weather conditions. This Job Description is not a complete statement of all duties and responsibilities comprising the position.

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    Sales Representative

    Jacksonville, FL 32221

    *Job Type:* Full-Time *Compensation:* $48,000–$75,000+ annually, based on performance and applicable compensation terms *Work Location:* Remote *Build Your Career. Make an Impact. Grow Into a Leader.* Are you competitive, driven, and motivated by helping people? Do you want a career where your communication skills, work ethic, and ambition can make a difference? We are seeking motivated *Sales* *Representatives* to help individuals and families understand their available benefits and coverage options. We’re looking for professionals who take initiative, communicate confidently, and are ready to grow in a performance-driven environment. This is an opportunity to develop valuable sales skills, build lasting client relationships, and work toward your professional and financial goals. *What You’ll Do* * Connect with individuals and families to discuss available benefits and coverage options. * Conduct client appointments virtually or by phone, as applicable. * Explain benefit programs clearly and professionally. * Build strong relationships through communication, follow-up, and service. * Help clients understand their options and make informed decisions. * Participate in training, coaching, and professional development. * Work toward individual and team performance goals. *What We’re Looking For* * Strong communication and interpersonal skills. * A positive attitude and a competitive, goal-oriented mindset. * Self-motivation, discipline, and accountability. * A willingness to learn, accept coaching, and improve. * The ability to build trust and connect with people. * Sales, customer service, or leadership experience is a plus, but not required. * Must meet applicable state licensing requirements for insurance sales. *What We Offer* * Performance-based earning potential. * Training and ongoing professional development. * Opportunities to develop sales and leadership skills. * A team-oriented environment focused on growth and accountability. * The opportunity to build a long-term career in the insurance industry. *Who Thrives Here?* We’re looking for people who take ownership of their results, embrace challenges, and are committed to becoming better every day. You don’t need to have everything figured out on day one. You do need the drive to learn, the willingness to work, and the determination to follow through. *If you’re ready to turn your ambition into action, we want to hear from you.* *Apply Today* Take the next step toward building your career as a Sales Representative. Submit your application today to learn more about the opportunity and our team. Pay: $48,000.00 - $75,000.00 per year Benefits: * Flexible schedule * Life insurance * Opportunities for advancement * Paid training * Professional development assistance Work Location: Hybrid remote in Jacksonville, FL 32221

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    F&I Manager

    Blue Compass RV | Saint Augustine, FL 32086

    Start your journey with Blue Compass RV as we are looking for an F&I Manager and turn your passion for people and numbers into a rewarding career. As an F&I Manager at Blue Compass RV, you’ll help our customers navigate the exciting world of RV ownership by guiding them through financing options and protection plans that fit their lifestyle. We’re looking for enthusiastic, driven individuals with previous sales or F&I experience in a dealership setting—someone who knows how to close deals, build trust, and create a smooth, professional buying experience. If you’ve got the energy, confidence, and hustle, this could be the adventure-filled career you’ve been waiting for! COMPENSATION: $100k-$150k OUR BENEFITS: Medical, dental, vision, disability, FSAs, and life insurance Paid Time Off and paid holidays Structured Career Path 401K Gas Discount Pet Insurance 5-day work week Employee Assistance Program Training and Development Programs Referral Program Legal Coverage Identity Theft Protection And so much more.... THE ROLE: Selects appropriate lender, secures approval, obtains customer commitment, and finalizes delivery Manages placement of contracts while maximizing F&I PVR Assists sales desk in structuring deal Consistently adheres to all F&I office process and flow of contracts Manages contracts in transit and ensures funding with constant communication with business office Tracks and monitors F&I PVR, product penetration and lender penetrations Participates weekly in sales meetings regarding F&I training and issues Assists General Manager and Sales Manager in training sales staff Adhere to all company policies and procedures WHAT YOU CAN BRING TO THE TABLE: 3-5 years of working knowledge in Finance and Insurance products Menu selling experience is required Business management experience in the automobile industry is a plus Effective oral and written skills, good time management skills, and professional dress, speech, and behavior are all required for this position. Strong Closing skills are necessary Strong organizational skills Ability to train finance and sales personnel Valid driver's license WHAT WE HAVE TO OFFER Blue Compass RV based out of Fort Lauderdale is the fastest growing RV Company with more than 100+ RV dealerships across the country! We staff each dealership with the best people in the business. We are known for the great care we take with customers and associates alike. You are not just an employee with our company, you are family. We invest in our employees with our training and development programs and want to see you advance in your career with us. APPLY WITH US! If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Blue Compass RV organization. Be a part of the best customer experience team in the RV industry... apply with us today! Blue Compass RV is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

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    Senior Premier Banker Harbour Place

    Wells Fargo | Jacksonville, FL 32202

    Job Description Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top five on the 2026 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: Wells Fargo is seeking a Senior Branch Premier Banker (SAFE) to play a pivotal role within our National Branch Network. This role grows, deepens, and manages relationships with affluent customers and those with more complex financial needs, serving as their primary point of contact for banking products and services through scheduled appointments, lobby engagement, and proactive outreach. This role is designed for growth oriented professionals who lead with advice to acquire and deepen relationships through meaningful discovery and translate customer goals into comprehensive financial strategies. You will own and actively grow a defined book of business, leveraging goals based planning, and prudent risk oversight to deliver integrated solutions across deposits, investments, credit, home lending, and business banking. In addition, you’ll help customers with everyday banking needs-opening accounts, handling service requests, and ensuring a seamless experience making it easier for them to manage their banking with confidence. Success in this role is driven by strong relationship acumen, proactive customer engagement, and seamless collaboration with internal partners across Wealth, Home Lending, and Business Banking to deliver a differentiated customer experience. Wells Fargo rewards behaviors that consistently create long term customer value and support customers in making informed financial decisions. You’ll be supported with digital tools, industry leading training, ongoing coaching, and backed by one of the most recognized brands in banking. This role offers a clear platform for career growth for experienced professionals who excel at building trust, managing a portfolio, and delivering holistic, multi product solutions. In this role you will: Proactively acquire new affluent consumer and business customers while deepening existing relationships through strategic outreach, referrals, and pre-planned customer appointments Lead discovery‑driven conversations to understand customer goals and deliver tailored banking and credit strategies that strengthen relationships, increase retention, and drive balanced growth across deposits, lending, and investments Serve as the primary financial partner delivering comprehensive, multi‑product guidance and ongoing reviews across life stages and evolving financial needs Partner with a team of professionals across Wealth, Home Lending, and Business Banking to deliver integrated solutions by coordinating warm introductions, setting clear expectations, and taking personal ownership to convert qualified opportunities into closed outcomes Champion digital adoption by educating customers on self-service and mobile banking options to elevate satisfaction, engagement, and service efficiency Serve as an active member of the branch team by advising colleagues on relationship development and the management of complex client needs Demonstrate risk excellence through accurate documentation, sound judgment, timely issue escalation, and adherence to policies and regulations to support strong control outcomes The Senior Branch Premier Banker LP (license pending) role is a temporary position until employee has successfully completed licensing requirements and SAFE registration. Upon successful completion, employees will transition to the Senior Branch Premier Banker (SAFE) role. Employees hired into the Senior Branch Premier Banker LP role who are not fully licensed will participate in the Branch Network Licensed Banker program. Required Qualifications: 4+ years of customer service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 3+ years of experience building and maintaining effective relationships with customers and partners 3+ years of experience recommending products and services Desired Qualifications: Experience recommending financial products and translating customer goals into clear, actionable recommendations Demonstrated ability to proactively source, acquire, and deepen relationships through proactive outreach and building strong internal partnership to support the customer experience Proven experience managing a book-of-business, documentation of planning conversations, and consistent follow-through to drive retention and growth across deposits, lending, and investments Experience coaching or supporting peers to strengthen team performance and customer impact Demonstrated ability to communicate clearly and confidently, listen with empathy, and build credibility and trust quickly with others Financial services industry experience in one or a combination of the following: consumer, home lending, business banking, or investments 3+ years of experience in a licensed financial services position Successfully completed Financial Industry Regulatory Authority (FINRA)Series 6 and 63 exams (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration State Insurance license(s) Job Expectations: Ability to work a schedule that will include most Saturdays This role requires FINRA Series 6 and Series 63 (or FINRA recognized equivalents), and State Insurance license(s) which must be active or completed within a designated timeframe. For any FINRA qualification exams earned after Sept. 30, 2018, the Securities Industry Essentials (SIE) exam is also required. For the following states where hired, FINRA Series 65 (or equivalent) examination will also be required within a specified period of time: AK, AL, CT, DE, HI, IA, ID, IN, KS, MD, MI, MN, MS, NC, ND, NE, NM, SC, SD, TN, TX, UT, VA, WA, WI, and WY. Wyoming allows referral-only licensed bankers to receive the IAR registration without the Series 65/66. Requirements may change based on current state regulations. Obtaining and maintaining required FINRA licenses is necessary for continued employment. This role also requires meeting enhanced financial fitness and criminal background standards. Wells Fargo will begin the FINRA review process once an offer is accepted. SAFE registration is required at the time of employment and Wells Fargo will initiate the process after your start date. Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background. A credit report may be reviewed (credit score not included) and additional ongoing screening may apply. This position is not eligible for Visa sponsorship Posting Location: 13166 Atlantic Blvd, JACKSONVILLE, FL 32225-3126 Posting End Date: 5 Nov 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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    Trust Administration Associate

    Seacoast Bank | Jacksonville, FL

    JOB SUMMARY: The Trust Administration Associate is responsible for directly assisting the Trust Administration Officers with the daily workflow of managing accounts within the Trust department. They assist Officers to ensure smooth flow of activities and responsibilities necessary in the opening and closing of accounts; performance of bill paying and maintenance of account files. Consistently gains the confidence and trust of others through honesty, integrity, and authenticity. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operations Responsible for monitoring and maintaining account records in accordance with governing instruments which includes, but is not limited to: Opening Accounts Transferring Assets Performing Cash Management Processing Discretionary Distributions Closing Accounts Work closely with Trust Administration Officers, clients, CPA’s, attorneys, investment advisors, agents, etc. for account processes and problem resolution and maintain proper file documentation for client accounts. Understanding of governing instruments of clients to understand terms, responsibilities and duties of company. Conduct all activities in accordance with fiduciary compliance requirements. Assist with new business opportunities through existing client relationships and cross-selling of other bank products. Adhere to the highest legal and ethical standards applicable to our industry, while observing both the spirit and letter of all government regulations and laws, Bank policies and procedures. Adhere to Seacoast Bank’s Code of Conduct. EDUCATION and/or EXPERIENCE: High School Diploma or equivalent required 3 years of experience in Trust Administration Strong technical knowledge of Trust software platforms including FIS TrustDesk Ability to handle multiple tasks with high degree of accuracy Detail oriented Ability to work with high net worth customers and professionals Strong communication and relationship skills Strong written, verbal, problem-solving, and analytical skills Demonstrated proficiency in basic computer applications, such as Microsoft Office software products Ability to travel, occasionally overnight The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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  • Source: Indeed

    Personal Banker Associate I – Jacksonville, FL (Southwest)

    Fifth Third Bank | Orange Park, FL

    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews. Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed. Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions. Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L. Provide guidance to CSRs with respect to the sales and referral process. Promote customer satisfaction with a friendly, helpful demeanor and professionalism. Act with confidence by answering customer questions and owning customer issues. Maintain a position of trust and responsibility by keeping all business confidential. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Adhere to established policies and procedures while opening/servicing the full range of Retail products. Participate in the consumer loan and bankcard process, owning sourced loans from application through closing. Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager. Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or work experience providing transferrable skills, or, combination of education and experience. Experience in the financial industry preferred. Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers. Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information. Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication. Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions. This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. WORKING CONDITIONS: Normal office environment. Extending viewing of computer screens. This program will require the ability to travel within the affiliate for training as well as scheduling flexibility. Travel outside of the affiliate will be required for various classroom training sessions. #LI-DS1 Personal Banker Associate I - Jacksonville, FL (Southwest) At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. LOCATION - Fleming Island, Florida 32003 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

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