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  • Source: Indeed

    Quality Control Auditor, Compliance

    Intercontinental Exchange | Jacksonville, FL 32246

    Overview: Job Purpose The Quality Control Auditor, Compliance is responsible for auditing mortgage loan files to ensure compliance with state and federal regulations. The position requires accurately documenting audit findings with clear, professional language, while meeting a daily quota of 18 file reviews and reporting production numbers to management. Responsibilities Audit mortgage loan files for compliance with state and federal regulations, including, but not limited to, UDAPP, RESPA, TILA, TRID/QM/ATR, Fair Lending/Regulation B, Dodd/Frank and all other applicable requirements on a State and Federal Level. Accurately record audit findings in quality control software in professional manner, using correct grammar and ensuring wording for all findings are clear and easy to understand. Be open and accepting of feedback and make changes within an acceptable time frame to your work/behavior based on the feedback given. E-mail daily production numbers to management daily. Follow company policies and procedures; ensure work is completed accurately and timely. Meet daily file review quota of 18 files Work with VP Quality Control Compliance to ensure all compliance goals are met. Work with VP Quality Control Compliance to ensure Key Performance Measures are met. Perform other duties as required or assigned. Knowledge and Experience Ability to manage a pipeline of mortgage loan files for compliance reviews Demonstrate consistent attention to detail. Strong verbal & written communication skills Proficiency with Microsoft Office applications, specifically Word & Excel & other PC applications -: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

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  • Source: Indeed

    Tax Manager, Global Employer Services – M&A

    Deloitte | Jacksonville, FL 32202

    Looking for a role where your expertise in executive compensation and benefits can influence high-stakes business decisions? Join Deloitte Tax LLP's Global Employer Services (GES) Rewards - M&A team, advising clients through complex transactions and helping them navigate the compensation, benefits, equity, and tax considerations that can shape deal outcomes. You'll lead impactful M&A work, partner with senior stakeholders and deal teams, and translate complex tax requirements into practical solutions-while expanding your technical expertise, leadership skills, and career within a collaborative, nationally connected practice. Recruiting for this role will end on May 31, 2027. Work you'll do As a Deloitte Tax Manager on the Global Employer Services, Rewards - M&A team, you will be responsible for: Due Diligence - Compensation & Benefits Conduct comprehensive tax due diligence on all compensation, benefits, retirement, and equity programs of target companies. Review plan documents, employment agreements, and incentive arrangements for compliance with relevant tax laws (e.g., Section 409A, Section 162(m)), plan qualification, and reporting requirements. Assess risks and opportunities related to deferred compensation, stock options, health and welfare benefits, retirement plans, and global mobility arrangements. Prepare findings and recommendations for deal teams and senior leadership, highlighting areas of tax exposure, compliance gaps, and integration challenges. IRC Section 280G ("Golden Parachute") Analysis Identify and analyze executive employment agreements, change-in-control provisions, and severance arrangements for Section 280G implications. Quantify potential excise tax liabilities and prepare 280G calculations, including safe harbor analyses and mitigation strategies. Advise deal teams on structuring and negotiating executive compensation to minimize 280G-related risks and costs. Support shareholder approval processes and documentation for 280G mitigation. Compliance & Regulatory Oversight Ensure all rewards programs comply with relevant tax laws and regulations, including IRC Section 280G, Section 409A, Section 162(m), FICA, and global tax requirements. Monitor and mitigate risks related to tax reporting, withholding, and plan qualification. Maintain documentation for all tax-related M&A rewards activities. A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to mentor and provide clear guidance to others The team At Deloitte Tax LLP, our Global Employer Services Rewards professionals help clients design and manage compensation and rewards programs for their global workforce. The practice advises on rewards strategy, compensation structures, benchmarking, and related tax and regulatory considerations to support effective business and talent outcomes. Learn more about Deloitte Tax Global Employer Services. Qualifications Required: Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2 - 3 days per week Bachelor's degree in business, finance, accounting, human resources, information systems, or a related field 5+ years of experience in executive compensation, including relevant consulting and in-house corporate experience with demonstrated knowledge of tax rules related to compensation and benefits programs (162(m), 280G, 409A, 401(k), etc) Ability to travel up to 20%, on average, based on the work you do and the clients and industries/sectors you serve. Limited immigration sponsorship may be available. One of the following active accreditations: Licensed Certified Public Accountant (CPA) in state of practice/primary office If not CPA eligible: Licensed Attorney Enrolled Agent (EA) Certified Executive Compensation Professional (CECP) Certified Equity Professional (CEP) Global Professional in Human Resources (GPHR) Certified Employee Benefits Specialist (CEBS) Certified Pension Consultant (CPC) Certified Payroll Professional (CPP) Project Management Professional (PMP) Preferred: Strong analytical, consultative, quantitative, and project management skills Attention to detail with a focus on quality, consistently meeting deadlines and achieving results Proficiency in Excel, Microsoft PowerPoint, Word. Qualtrics is a plus Strong communication (verbal & written) and presentation skills Capable of working within large, complex engagements and able to work efficiently and with a sense of urgency An aptitude for working as part of a global team with diverse members Leadership skills in managing client relationships and the ability to develop customized solutions to meet client needs with the ability to prioritize tasks, work on multiple assignments, and manage assignments in a team environment The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,700 to $226,125. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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  • Source: Indeed

    Relationship Banker Nocatee

    Wells Fargo | Ponte Vedra, FL 32081

    Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top five on the 2026 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: Wells Fargo is seeking a Relationship Banker (SAFE) to join our National Branch Network, where trusted advice, disciplined growth, and long-term customer relationships define success. This role serves customers across all segments, including affluent customers, as the primary point of contact for everyday banking needs, products and services through scheduled appointments, lobby engagement, and proactive outreach. The role helps customers progress toward their financial goals through planning, digital engagement, and customized deposit, credit, and investment solutions. In addition, this role supports everyday banking activities such as opening accounts, handling service requests, and delivering a seamless experience that makes it easier for customers to manage their banking with confidence. Relationship Bankers will build credibility and loyalty by leading with curiosity and insight, turning meaningful discovery conversations into enduring customer partnerships. You will work in a collaborative branch environment, backed by one of the most recognized banking brands and ongoing coaching, while partnering with colleagues to meet customer needs through appropriate referrals. Success in this role is driven by strong relationship acumen, proactive customer engagement, and seamless collaboration with partners across Wealth, Home Lending, and Business Banking to deliver a differentiated customer experience. Wells Fargo recognizes and rewards the behaviors that create meaningful customer value and support customers in making informed financial decisions. This role is well suited for professionals who aspire to build a long-term career in financial services, deepen their consultative expertise, and support customers as their financial needs become more complex over time. In this role you will: Proactively acquire, manage, and grow a portfolio of consumer and business customer relationships Lead discovery‑driven conversations to understand customer goals and deliver tailored banking and credit strategies that strengthen relationships, increase retention, and drive balanced growth across deposits, lending, and investments Partner with a team of professionals across Wealth, Home Lending, and Business Banking to deliver integrated solutions by coordinating warm introductions, setting clear expectations, and taking personal ownership to convert qualified opportunities into closed outcomes Champion digital adoption by educating customers on self-service and mobile banking options to elevate satisfaction, engagement, and service efficiency. Resolve account inquiries and service requests within authorized limits, documenting actions and setting follow-up plans that reinforce trust and ease. Demonstrate risk excellence through accurate documentation, sound judgment, timely issue escalation, and adherence to policies and regulations to support strong control outcomes The Relationship Banker LP (license pending) role is a temporary position until employee has successfully completed licensing and SAFE requirements. Upon successful completion, employees will transition to the Relationship Banker (SAFE) role. Employees hired into the Relationship Banker LP role who are not fully licensed will participate in the Branch Network Licensed Banker program. Required Qualifications: 2+ years of customer service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 1+ year of assessing and meeting the needs of customers or helping with issue resolution, demonstrated through work or military experience 1+ year of building and maintaining effective relationships with customers and partners Desired Qualifications: Proven ability to source, acquire, and deepen relationships through proactive outreach and building strong internal partnerships to support the customer experience Knowledge of book of business management practices, documentation of planning conversations, and consistent follow-through to drive retention and balanced growth across deposits, lending, and investments Experience assessing needs and recommending products and services for consumer and business customers Champion digital adoption by educating customers on self-service and mobile banking options to elevate satisfaction, engagement, and service efficiency Demonstrated ability to communicate clearly and confidently, listen with empathy, and build credibility and trust with others 1+ year of financial services experience in one or a combination of the following: consumer, home lending, business banking, or investments Successfully completed Financial Industry Regulatory Authority (FINRA) Series 6 and Series 63 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration State Insurance license(s) Job Expectations: Ability to work a schedule that will include most Saturdays This role requires FINRA Series 6, Series 63 (or FINRA recognized equivalents), and State Insurance license(s) which must be active or completed within a designated timeframe. For any FINRA qualification exams earned after Sept. 30, 2018, the Securities Industry Essentials (SIE) exam is also required. For the following states where hired, FINRA Series 65 (or equivalent) examination will also be required within a specified period of time: AK, AL, CT, DE, HI, IA, ID, IN, KS, MD, MI, MN, MS, NC, ND, NE, NM, SC, SD, TN, TX, UT, VA, WA, WI, and WY. Wyoming allows referral-only licensed bankers to receive the IAR registration without the Series 65/66. Requirements may change based on current state regulations. Obtaining and maintaining required FINRA licenses is necessary for continued employment. This role also requires meeting enhanced financial fitness and criminal background standards. Wells Fargo will begin the FINRA review process once an offer is accepted. SAFE registration is required at the time of employment and Wells Fargo will initiate the process after your start date. Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background. A credit report may be reviewed (credit score not included) and additional ongoing screening may apply. This position is not eligible for Visa sponsorship Posting Location: 152 Capital Green Dr Ste 28, PONTE VEDRA, FL 32081 Posting End Date: 8 Oct 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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    Account Manager- Employee Benefits

    Insurance Office of America | Atlantic Beach, FL 32233

    Job Description: Title: Account Manager – Employee Benefits Work Mode: Remote/ Eastern and Central Times Zones Only | Location/Supporting: Longwood, FL | Experience: Level-Funded and Self-Funded Plans Supporting: Shared Services - provides service support to other IOA account teams during their first 3-6 months with account management and service. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: Responsible for IOA Benefits Account Management activities under Producer direction. Responsibilities include client service and communication, team leadership, directing daily tasks and work activities of Account Coordinators, team and individual productivity, quality, and service levels, implementation of client benefits administrative processes, tracking, renewals, new client setup, data management/entry, Producer communication, team and individual professional development, identification of sales opportunities, and upholding IOA core values. Key Responsibilities: Client Management: Manage an assigned book of business, ensuring performance requirements are met and no liability occurs. Client Service: Deliver outstanding service, anticipate client needs, maintain professional communication, and respond quickly to requests. Team Leadership: Lead the account team with a strong work ethic, positive attitude, and willingness to assist others. Daily Activities: Direct daily activities of Account Coordinator(s), assign tasks, communicate expectations, monitor execution, and recommend corrective actions. Business Growth: Identify and act on sales opportunities to grow IOA business. New Business Setup: Manage new business setup, including data gathering, client file creation, communication, AOR notifications, carrier rates, internal services setup, compliance audits, client education, and employee meetings. Renewal Process: Manage renewals by verifying client data, updating files, liaising with clients and carriers, obtaining rates, ensuring internal services usage, performing audits, coordinating training, and conducting meetings. Client Relationships: Build and improve client relationships, seek feedback, and implement improvements. Intermediary Role: Advocate for clients and carriers to ensure mutually beneficial outcomes. Value-Added Solutions: Identify and implement value-added solutions for clients. Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement. Communication: Maintain transparent communication with Producers and team members. Compliance: Ensure adherence to company policies and industry standards. Champion IOA core values and demonstrate integrity and leadership. Ideal Candidate Qualifications: 5+ years of industry experience Required active licensing Exceptional customer service and communication skills Strong organizational, delegation, and decision-making skills High accuracy in handling large work volumes Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is 70-90K annually, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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  • Source: Indeed

    Account Manager- Employee Benefits

    Insurance Office of America | Jacksonville Beach, FL 32233

    Job Description: Title: Account Manager – Employee Benefits Work Mode: Remote/ Eastern and Central Times Zones Only | Location/Supporting: Longwood, FL | Experience: Level-Funded and Self-Funded Plans Supporting: Shared Services - provides service support to other IOA account teams during their first 3-6 months with account management and service. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: Responsible for IOA Benefits Account Management activities under Producer direction. Responsibilities include client service and communication, team leadership, directing daily tasks and work activities of Account Coordinators, team and individual productivity, quality, and service levels, implementation of client benefits administrative processes, tracking, renewals, new client setup, data management/entry, Producer communication, team and individual professional development, identification of sales opportunities, and upholding IOA core values. Key Responsibilities: Client Management: Manage an assigned book of business, ensuring performance requirements are met and no liability occurs. Client Service: Deliver outstanding service, anticipate client needs, maintain professional communication, and respond quickly to requests. Team Leadership: Lead the account team with a strong work ethic, positive attitude, and willingness to assist others. Daily Activities: Direct daily activities of Account Coordinator(s), assign tasks, communicate expectations, monitor execution, and recommend corrective actions. Business Growth: Identify and act on sales opportunities to grow IOA business. New Business Setup: Manage new business setup, including data gathering, client file creation, communication, AOR notifications, carrier rates, internal services setup, compliance audits, client education, and employee meetings. Renewal Process: Manage renewals by verifying client data, updating files, liaising with clients and carriers, obtaining rates, ensuring internal services usage, performing audits, coordinating training, and conducting meetings. Client Relationships: Build and improve client relationships, seek feedback, and implement improvements. Intermediary Role: Advocate for clients and carriers to ensure mutually beneficial outcomes. Value-Added Solutions: Identify and implement value-added solutions for clients. Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement. Communication: Maintain transparent communication with Producers and team members. Compliance: Ensure adherence to company policies and industry standards. Champion IOA core values and demonstrate integrity and leadership. Ideal Candidate Qualifications: 5+ years of industry experience Required active licensing Exceptional customer service and communication skills Strong organizational, delegation, and decision-making skills High accuracy in handling large work volumes Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is 70-90K annually, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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    Account Manager- Employee Benefits

    Insurance Office of America | Green Cove Springs, FL 32043

    Job Description: Title: Account Manager – Employee Benefits Work Mode: Remote/ Eastern and Central Times Zones Only | Location/Supporting: Longwood, FL | Experience: Level-Funded and Self-Funded Plans Supporting: Shared Services - provides service support to other IOA account teams during their first 3-6 months with account management and service. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: Responsible for IOA Benefits Account Management activities under Producer direction. Responsibilities include client service and communication, team leadership, directing daily tasks and work activities of Account Coordinators, team and individual productivity, quality, and service levels, implementation of client benefits administrative processes, tracking, renewals, new client setup, data management/entry, Producer communication, team and individual professional development, identification of sales opportunities, and upholding IOA core values. Key Responsibilities: Client Management: Manage an assigned book of business, ensuring performance requirements are met and no liability occurs. Client Service: Deliver outstanding service, anticipate client needs, maintain professional communication, and respond quickly to requests. Team Leadership: Lead the account team with a strong work ethic, positive attitude, and willingness to assist others. Daily Activities: Direct daily activities of Account Coordinator(s), assign tasks, communicate expectations, monitor execution, and recommend corrective actions. Business Growth: Identify and act on sales opportunities to grow IOA business. New Business Setup: Manage new business setup, including data gathering, client file creation, communication, AOR notifications, carrier rates, internal services setup, compliance audits, client education, and employee meetings. Renewal Process: Manage renewals by verifying client data, updating files, liaising with clients and carriers, obtaining rates, ensuring internal services usage, performing audits, coordinating training, and conducting meetings. Client Relationships: Build and improve client relationships, seek feedback, and implement improvements. Intermediary Role: Advocate for clients and carriers to ensure mutually beneficial outcomes. Value-Added Solutions: Identify and implement value-added solutions for clients. Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement. Communication: Maintain transparent communication with Producers and team members. Compliance: Ensure adherence to company policies and industry standards. Champion IOA core values and demonstrate integrity and leadership. Ideal Candidate Qualifications: 5+ years of industry experience Required active licensing Exceptional customer service and communication skills Strong organizational, delegation, and decision-making skills High accuracy in handling large work volumes Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is 70-90K annually, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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    Account Manager- Employee Benefits

    Insurance Office of America | Fernandina Beach, FL 32034

    Job Description: Title: Account Manager – Employee Benefits Work Mode: Remote/ Eastern and Central Times Zones Only | Location/Supporting: Longwood, FL | Experience: Level-Funded and Self-Funded Plans Supporting: Shared Services - provides service support to other IOA account teams during their first 3-6 months with account management and service. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: Responsible for IOA Benefits Account Management activities under Producer direction. Responsibilities include client service and communication, team leadership, directing daily tasks and work activities of Account Coordinators, team and individual productivity, quality, and service levels, implementation of client benefits administrative processes, tracking, renewals, new client setup, data management/entry, Producer communication, team and individual professional development, identification of sales opportunities, and upholding IOA core values. Key Responsibilities: Client Management: Manage an assigned book of business, ensuring performance requirements are met and no liability occurs. Client Service: Deliver outstanding service, anticipate client needs, maintain professional communication, and respond quickly to requests. Team Leadership: Lead the account team with a strong work ethic, positive attitude, and willingness to assist others. Daily Activities: Direct daily activities of Account Coordinator(s), assign tasks, communicate expectations, monitor execution, and recommend corrective actions. Business Growth: Identify and act on sales opportunities to grow IOA business. New Business Setup: Manage new business setup, including data gathering, client file creation, communication, AOR notifications, carrier rates, internal services setup, compliance audits, client education, and employee meetings. Renewal Process: Manage renewals by verifying client data, updating files, liaising with clients and carriers, obtaining rates, ensuring internal services usage, performing audits, coordinating training, and conducting meetings. Client Relationships: Build and improve client relationships, seek feedback, and implement improvements. Intermediary Role: Advocate for clients and carriers to ensure mutually beneficial outcomes. Value-Added Solutions: Identify and implement value-added solutions for clients. Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement. Communication: Maintain transparent communication with Producers and team members. Compliance: Ensure adherence to company policies and industry standards. Champion IOA core values and demonstrate integrity and leadership. Ideal Candidate Qualifications: 5+ years of industry experience Required active licensing Exceptional customer service and communication skills Strong organizational, delegation, and decision-making skills High accuracy in handling large work volumes Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is 70-90K annually, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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    Account Manager- Employee Benefits

    Insurance Office of America | Jacksonville, FL 32233

    Job Description: Title: Account Manager – Employee Benefits Work Mode: Remote/ Eastern and Central Times Zones Only | Location/Supporting: Longwood, FL | Experience: Level-Funded and Self-Funded Plans Supporting: Shared Services - provides service support to other IOA account teams during their first 3-6 months with account management and service. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: Responsible for IOA Benefits Account Management activities under Producer direction. Responsibilities include client service and communication, team leadership, directing daily tasks and work activities of Account Coordinators, team and individual productivity, quality, and service levels, implementation of client benefits administrative processes, tracking, renewals, new client setup, data management/entry, Producer communication, team and individual professional development, identification of sales opportunities, and upholding IOA core values. Key Responsibilities: Client Management: Manage an assigned book of business, ensuring performance requirements are met and no liability occurs. Client Service: Deliver outstanding service, anticipate client needs, maintain professional communication, and respond quickly to requests. Team Leadership: Lead the account team with a strong work ethic, positive attitude, and willingness to assist others. Daily Activities: Direct daily activities of Account Coordinator(s), assign tasks, communicate expectations, monitor execution, and recommend corrective actions. Business Growth: Identify and act on sales opportunities to grow IOA business. New Business Setup: Manage new business setup, including data gathering, client file creation, communication, AOR notifications, carrier rates, internal services setup, compliance audits, client education, and employee meetings. Renewal Process: Manage renewals by verifying client data, updating files, liaising with clients and carriers, obtaining rates, ensuring internal services usage, performing audits, coordinating training, and conducting meetings. Client Relationships: Build and improve client relationships, seek feedback, and implement improvements. Intermediary Role: Advocate for clients and carriers to ensure mutually beneficial outcomes. Value-Added Solutions: Identify and implement value-added solutions for clients. Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement. Communication: Maintain transparent communication with Producers and team members. Compliance: Ensure adherence to company policies and industry standards. Champion IOA core values and demonstrate integrity and leadership. Ideal Candidate Qualifications: 5+ years of industry experience Required active licensing Exceptional customer service and communication skills Strong organizational, delegation, and decision-making skills High accuracy in handling large work volumes Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is 70-90K annually, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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    Account Manager- Employee Benefits

    Insurance Office of America | Middleburg, FL 32068

    Job Description: Title: Account Manager – Employee Benefits Work Mode: Remote/ Eastern and Central Times Zones Only | Location/Supporting: Longwood, FL | Experience: Level-Funded and Self-Funded Plans Supporting: Shared Services - provides service support to other IOA account teams during their first 3-6 months with account management and service. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: Responsible for IOA Benefits Account Management activities under Producer direction. Responsibilities include client service and communication, team leadership, directing daily tasks and work activities of Account Coordinators, team and individual productivity, quality, and service levels, implementation of client benefits administrative processes, tracking, renewals, new client setup, data management/entry, Producer communication, team and individual professional development, identification of sales opportunities, and upholding IOA core values. Key Responsibilities: Client Management: Manage an assigned book of business, ensuring performance requirements are met and no liability occurs. Client Service: Deliver outstanding service, anticipate client needs, maintain professional communication, and respond quickly to requests. Team Leadership: Lead the account team with a strong work ethic, positive attitude, and willingness to assist others. Daily Activities: Direct daily activities of Account Coordinator(s), assign tasks, communicate expectations, monitor execution, and recommend corrective actions. Business Growth: Identify and act on sales opportunities to grow IOA business. New Business Setup: Manage new business setup, including data gathering, client file creation, communication, AOR notifications, carrier rates, internal services setup, compliance audits, client education, and employee meetings. Renewal Process: Manage renewals by verifying client data, updating files, liaising with clients and carriers, obtaining rates, ensuring internal services usage, performing audits, coordinating training, and conducting meetings. Client Relationships: Build and improve client relationships, seek feedback, and implement improvements. Intermediary Role: Advocate for clients and carriers to ensure mutually beneficial outcomes. Value-Added Solutions: Identify and implement value-added solutions for clients. Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement. Communication: Maintain transparent communication with Producers and team members. Compliance: Ensure adherence to company policies and industry standards. Champion IOA core values and demonstrate integrity and leadership. Ideal Candidate Qualifications: 5+ years of industry experience Required active licensing Exceptional customer service and communication skills Strong organizational, delegation, and decision-making skills High accuracy in handling large work volumes Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is 70-90K annually, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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    Account Manager- Employee Benefits

    Insurance Office of America | Saint Johns, FL 32233

    Job Description: Title: Account Manager – Employee Benefits Work Mode: Remote/ Eastern and Central Times Zones Only | Location/Supporting: Longwood, FL | Experience: Level-Funded and Self-Funded Plans Supporting: Shared Services - provides service support to other IOA account teams during their first 3-6 months with account management and service. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: Responsible for IOA Benefits Account Management activities under Producer direction. Responsibilities include client service and communication, team leadership, directing daily tasks and work activities of Account Coordinators, team and individual productivity, quality, and service levels, implementation of client benefits administrative processes, tracking, renewals, new client setup, data management/entry, Producer communication, team and individual professional development, identification of sales opportunities, and upholding IOA core values. Key Responsibilities: Client Management: Manage an assigned book of business, ensuring performance requirements are met and no liability occurs. Client Service: Deliver outstanding service, anticipate client needs, maintain professional communication, and respond quickly to requests. Team Leadership: Lead the account team with a strong work ethic, positive attitude, and willingness to assist others. Daily Activities: Direct daily activities of Account Coordinator(s), assign tasks, communicate expectations, monitor execution, and recommend corrective actions. Business Growth: Identify and act on sales opportunities to grow IOA business. New Business Setup: Manage new business setup, including data gathering, client file creation, communication, AOR notifications, carrier rates, internal services setup, compliance audits, client education, and employee meetings. Renewal Process: Manage renewals by verifying client data, updating files, liaising with clients and carriers, obtaining rates, ensuring internal services usage, performing audits, coordinating training, and conducting meetings. Client Relationships: Build and improve client relationships, seek feedback, and implement improvements. Intermediary Role: Advocate for clients and carriers to ensure mutually beneficial outcomes. Value-Added Solutions: Identify and implement value-added solutions for clients. Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement. Communication: Maintain transparent communication with Producers and team members. Compliance: Ensure adherence to company policies and industry standards. Champion IOA core values and demonstrate integrity and leadership. Ideal Candidate Qualifications: 5+ years of industry experience Required active licensing Exceptional customer service and communication skills Strong organizational, delegation, and decision-making skills High accuracy in handling large work volumes Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is 70-90K annually, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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    Client Service Representative – Merrill Wealth Management

    Bank of America | Jacksonville, FL 32256

    Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Merrill, we empower you to bring your whole self to work. We value the unique perspectives in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different skills and experiences that individuals bring from all backgrounds and careers; whether gained through military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Job Description: This job is responsible for providing exceptional customer service to clients in an inbound call center environment. Key responsibilities include receiving calls from clients, branch offices, banking centers, and various internal associates and adhering to the bank's policies and procedures, while thinking critically to determine the best course of action to resolve the issue at hand. Job expectations include providing appropriate account maintenance and resolving client requests in a timely and accurate manner, while demonstrating empathy. WM Field Services is a critical service organization supporting Financial Advisors and Client Associates through the Merrill Service Network (MLSN). The team provides guidance and operational expertise across a wide range of client and account servicing needs, including account opening and maintenance, monetary transactions, asset transfers, platform support, and complex operational inquiries. Field Services teammates serve as trusted resources, helping navigate processes and platforms, troubleshoot issues, and connect the field with solutions that enable efficient service and a strong client experience. Responsibilities: Navigates through multiple applications, systems, tools, and resources to clearly articulate complete and accurate information on client inquiries around retail, retirement, and brokerage account information Handles escalated and complex inquiries on accounts with care, aiming to resolve concerns in a timely manner and deliver exceptional customer service Manages risk by accurately authenticating clients, fully adhering to policies and procedures, and proactively identifying/escalating potential risk Communicates effectively while offering empathy and demonstrating professionalism during all interactions with clients Navigates multiple systems to migrate clients to on-line and self-service delivery channels that enable constant account access Required Qualifications: 1+ years of customer service experience Has the ability to learn and adapt to new information and technology platforms Must be flexible to work various shifts; Monday – Friday, 8:30 am – 6:30 pm EST; 40 hours per week Desired Qualifications: Currently holds or is pursuing a Bachelor's Degree Experience in a call center and/or a financial/banking center Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce Skills: Account Management Customer and Client Focus Issue Management Oral Communications Active Listening Adaptability Problem Solving Risk Management Attention to Detail Business Acumen Valuation Ethics and Practice Standards Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy. Shift: 1st shift (United States of America) Hours Per Week: 40

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    Senior Consultant, Pharmacy Consulting

    Deloitte | Jacksonville, FL 32202

    Join Deloitte's Employer Health team as a Senior Consultant, Pharmacy Consulting, where you will advise employers and public-sector plan sponsors on pharmacy benefit manager (PBM) strategy, contracting, procurement, and financial performance. You will combine prescription drug benefits expertise with broader health and group benefits consulting to help clients make informed decisions, manage cost and risk, and implement benefit programs. Recruiting for this role ends on 10/12/2026. Work you'll do As a Senior Consultant, Pharmacy Consulting on the Employer Health team, you will be responsible for: Evaluate PBM contracts, deal terms, financial proposals, performance guarantees, and pricing arrangements Lead or support PBM and health and welfare benefit requests for proposal (RFPs), including pricing analysis, vendor evaluation, negotiation, and implementation Analyze pharmacy claims, utilization, and financial data; prepare self-insured financial projections; and support premium-rate, employee-contribution, and administrative-fee renewal decisions Develop health and group benefits strategies, plan design recommendations, benchmarking analyses, and guidance on regulatory developments and compliance deadlines Manage client projects and workstreams; prepare and present client-ready reports and presentations; partner with client Human Resources (HR) teams; and mentor junior team members A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to provide clear guidance to others The team Human Capital helps organizations enhance performance through their workforce by addressing business issues that matter to executives and business leaders. Within Insights, Innovation, and Operate (IIO), our team helps clients reimagine talent management strategies across leadership, learning, rewards, inclusion, performance management, career mobility, and talent acquisition. The Employer Health team applies this perspective to health and group benefits programs, helping clients evaluate strategy, plan design, and vendor relationships. Learn more about Human Capital: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-human-capital-consulting-jobs.html Qualifications Required: Bachelor's degree 5+ years of consulting or brokerage experience supporting United States (U.S.) health and welfare benefits programs 5+ years of experience leading or supporting pharmacy benefit manager (PBM) requests for proposal (RFPs), including pricing analysis and vendor evaluation 5 years' experience analyzing PBM contract financial components and performing health and welfare benefits underwriting beyond basic model use 2 years of experience managing multiple concurrent client projects Ability to travel 0-30%, on average, based on the work you do and the clients and industries/sectors you serve. Limited immigration sponsorship may be available. Preferred: Master's degree in mathematics, statistics, actuarial science, economics, finance, or data analytics Experience working for a PBM Experience supporting U.S. life, disability, and dental benefit programs Experience supporting U.S. total rewards programs, including compensation and retirement Experience using generative artificial intelligence (AI) tools, such as Claude, to support benefits analysis, plan documentation, client communications, or process improvement The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $116,200 to $229,100. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #HCFY27

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    Program Director

    New Season | Orange Park, FL 32065

    Description Job Summary: Provides management and leadership direction to the clinic on a day-to-day basis. Works with the Medical Director, Regional Director, clinic staff, and corporate staff to ensure the overall well-being and safety of patients. Essential Functions: Ensure compliance with all local, state, federal, and Colonial Management Group, LP rules, regulations, and policies. To ensure that the clinic operates within all operating budgets, including payroll, supplies, and overtime. Actively recruits all clinic staff, including contract labor. Responsible for accurate daily accounting of all cash transactions (including deposits) and daily accounting of medication inventory at the clinic. Manage the provision of administrative and clinical supervision for all staff. Monitor all clinic staff and contract labor in the performance of their duties and responsibilities. Keep Colonial Management Group, LP informed, through the Regional Director, of any significant events or regulatory issues that may occur. Make timely recommendations to address any regulatory concerns or significant issues that occur within the clinic. Establish and maintain positive working relationships with local, state, and federal authorities as necessary. Guides, coaches, and disciplines all staff within their clinic according to Colonial Management Group, LP standards. Ensure appropriate staff levels of qualified personnel are maintained in accordance with local, state, and federal regulations and Colonial Management Group, LP policies. Provide quarterly quality assurance reviews. Achieve a three-year accreditation award from recognized accrediting bodies through daily application and conformance with national accreditation standards. Prepare and submit annual, quarterly, monthly, weekly, and daily reports as requested and required. Ensures that all patients and staff have completed all intake, admission, discharg,e and aftercare paperwork. Develop a patient group session schedule for counseling staff to further strengthen the patient’s bond with the clinic. Ensures proper training and development for all clinic staff and contract labor. Ensures patient progress is accurately documented by staff in all patient charts. Identifies any clinic needs and works to address those needs. Reports abuse, maltreatment, and patient grievances to the Regional Director and CCO. Educates patients in all aspects of treatment, corresponding health issues, and steps to recovery. Assists in monitoring all patient activities on the center premises. Actively participates in community relations activities. Ensures that staff members have a clear understanding of Colonial Management Group, LP’s policies and procedures. Ensures staff compliance with 42 CFR Part 2 and 45 CFR Parts 160 & 164. Responsible for obtaining and maintaining proper licensure and/or certification according to specific state requirements. Actively participates in CARF conformance and the state audit process. Conducts treatment team and staff meetings on a regular basis. Acts always in the best interest of the program and company; honors, supports, and protects the proprietary rights of the company. Responsible for reporting all incidents at the clinic level to the Regional Director, Zone Director, Director of Human Resources and the Corporate Compliance Officer. Holds the first interaction with all legal documents and is responsible for ensuring that they are handled according to policy. Complete all staff and contract employees’ annual performance reviews in a timely manner Ensure completion of Stakeholder Surveys at the clinic level Responsible for all end-of-year data gathering efforts Other Responsibilities: Minnesota Staff Only: Responsible for completing the Freedom From Chemical Use Form. Third-party billing clinics only: cross-train all clinic staff on deductible conversion and all third-party billing requirements. Supervisory Responsibilities: (Scope of the person’s authority, including a list of jobs that report to this job). All clinic staff members and all contract labor in the region. Essential Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Licensure/Certification: Education, Licensure, and/or Certification needed per individual state requirements Required Knowledge: Knowledge of Methadone, general counseling practices, Federal Confidentiality Law, HIPAA & ethics. Must be computer literate and have basic knowledge of all Microsoft products. Experience Required: Minimum of four (4) years of experience in one or more of the following fields: substance abuse, psychology, sociology, counseling, or another related field. Multi-unit healthcare experience preferred. Skill and Ability: Must possess excellent interpersonal and communication skills, be able to multitask, and prioritize workload Job or State Requirements Minimal of 1 year leadership/management experience required, Budget experience Required, Bachelor's Degree Preferred, MAT experience Preferred.

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    Senior Director of Development for ArtsUNF and MOCA Jacksonville

    University of North Florida | Jacksonville, FL 32224

    Department Engagement & Stewardship Management Compensation $110,000.00 to Negotiable Annual General Description / Primary Purpose: The Senior Director of Development for ArtsUNF and MOCA Jacksonville leads philanthropic strategy and fundraising for ArtsUNF initiatives and the Museum of Contemporary Art Jacksonville, the University of North Florida's largest arts and cultural component. The position works collaboratively with University Development and Alumni Engagement, ArtsUNF, and MOCA leadership to secure support from individuals, corporations, foundations, government sources, and community partners. The position manages a major-gift portfolio and directs fundraising for annual operations, programs, endowment, capital initiatives, exhibitions, collections, education, and student engagement. The largest portion of effort supports MOCA and its approximately $2.5 million annual operating budget. The position reports administratively through University Development and Alumni Engagement and maintains a collaborative reporting relationship with ArtsUNF and MOCA leadership. Job Functions: Develop and execute a comprehensive fundraising plan for ArtsUNF and MOCA, with primary emphasis on MOCA's annual operating and programmatic needs and alignment with University fundraising priorities. Identify, cultivate, solicit, and steward major-gift prospects and donors, emphasizing gifts of $100,000 or more. Manage a portfolio of approximately 100 or more qualified prospects and conduct five to seven substantive donor or prospect meetings per week. Secure philanthropic support for operations, exhibitions, collections, educational and public programs, student opportunities, endowment, capital needs, and other approved strategic priorities through individual, corporate, foundation, government, sponsorship, planned-giving, and campaign strategies. Prepare and coordinate proposals, grant applications, sponsorship materials, case statements, donor presentations, reports, and stewardship communications in collaboration with appropriate University and Museum partners. Engage University and MOCA leaders, the MOCA Board of Trustees, ArtsUNF advisory groups, faculty, staff, and volunteers in prospect identification, cultivation, solicitation, stewardship, campaign activity, and community advocacy. Coordinate donor engagement and fundraising opportunities associated with exhibitions, programs, special events, and community initiatives, and represent ArtsUNF, MOCA, and the University at donor and professional functions. Oversee donor and prospect data management, revenue tracking, proposal activity, and fundraising metrics to support strategic decision-making, effective stewardship, and compliance with institutional policies and donor requirements. Marginal Functions: Represent ArtsUNF, MOCA, and the University at occasional evening, weekend, off-site, or travel-related donor and community activities. Participate in special campaigns, task forces, or institutional initiatives as assigned when those activities fall outside routine fundraising responsibilities. Perform designated job-related duties during a declared emergency at an assigned off-campus location or place of residence. May serve on the Search & Screen Committee for Director-level and above positions. Required Qualifications Master's and 8+ years of relevant experience or Bachelor's degree and 10+ years of relevant experience. Or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Professional Qualifications Fundraising strategy and major-gift portfolio management Donor cultivation, solicitation, stewardship, and relationship management Persuasive written, verbal, and presentation communication Strategic planning, analytical thinking, financial awareness, and sound judgment Collaboration across University, Museum, board, volunteer, and community stakeholders Discretion, attention to detail, project management, and constituent relationship management system proficiency Required documents to be uploaded: Cover letter Resume Statement(s) of Understanding This position requires a background check. In conjunction with the University's policy, this position may also require a credit check. The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator Equal Opportunity The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation. Carnegie UNF is a Carnegie Community Engaged Institution. This designation celebrates the University’s collaboration with community partners from the local to the global level. It reflects UNF’s mission to contribute to the public good and prepare educated, engaged citizens.

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    Portfolio Community Association Manager

    Associa | Jacksonville, FL 32256

    The Licensed Community Association Manager (LCAM) is responsible for providing the overall supervision of the assigned communities. The successful Community Association Manager (LCAM) effectively interacts with internal and external customers including homeowners, vendors, board members and committee members, as well as onsite staff, Client Shared Service Center (CSSC) and within the branch office. Salary: Contingent upon experience Location: Jacksonville, FL What do we offer? Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest. Responsibilities: Supervise the operation and administration of the Association in accordance with management agreement, Florida Statutes and the Association's policies and procedures Primary liaison with the Association Board of Directors and homeowners Attend evening Board meetings and community events Ensure Board of Directors are aware of legal actions involving the Association Monitor client delinquency and collections process Maintain unit and contract files relating to the operations of the Association Prepare Board packages according to established time frames Oversee Covenant Enforcement process Regular site inspections Obtain vendor proposals Timely Communications Review financial reports Other duties as assigned Requirements: Requirements: Valid Florida Community Association Manager (LCAM) License Minimum 1-3 years of experience managing HOA's/Condos Professional customer service skills Exceptional communication skills both written and verbal with polished, professional and friendly demeanor Self-starter Thrives in a fast paced environment Time management and time critical prioritization skills On call for emergencies (including evening and weekends)

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