Job Results
Technology Services
Posted 4 weeks
Network Engineer
Gibraltar Industries - Jacksonville, FL 32218
Responsibilities include: Design, implement, and support scalable enterprise network infrastructure across LAN, WAN, wireless, SD‑WAN, and cloud environments to ensure high availability, performance, and security. Deploy, manage, and troubleshoot network security technologies, including firewalls, network segmentation, NAC, VPNs, and traffic prioritization to protect business‑critical systems. Operate and maintain multi‑vendor network environments (switching, routing, wireless, and firewalls), ensuring consistent standards, configurations, and documentation across all sites. Support large‑scale network projects and rollouts, including site upgrades, new facility deployments, hardware refreshes, and technology initiatives with minimal disruption to operations. Monitor network performance and proactively resolve issues, leveraging monitoring, logging, and alerting tools to identify risks before they impact users or production systems. Collaborate with IT, cybersecurity, and application teams to align network design with business requirements, security policies, and application performance needs. Maintain accurate network documentation and runbooks, including diagrams, IP addressing, VLAN standards, and change procedures to support scalable operations and knowledge sharing. Provide escalation‑level support for complex network incidents, performing root cause analysis and implementing long‑term corrective actions. Engage with vendors and service providers to support circuit provisioning, troubleshooting, upgrades, and lifecycle management. Candidate Qualifications: Required Qualifications 3+ years of hands‑on experience supporting enterprise network environments (LAN, WAN, wireless). Experience deploying, configuring, and troubleshooting network infrastructure such as switches, firewalls, wireless access points, and SDWAN. Strong documentation skills, including network diagrams, standards, and operational runbooks. Excellent communication skills with the ability to collaborate across IT, security, and business teams. Preferred Qualifications Cisco CCNA certification (or equivalent practical experience). Experience working in multi‑site or manufacturing/industrial environments. Exposure to network security technologies such as firewalls, VPNs, NAC, or network segmentation. Familiarity with multi‑vendor networking environments and SD‑WAN solutions.
Posted 4 weeks
Healthcare Provider, Business Operations – Senior Manager
PwC - Jacksonville, FL
At PwC, our people in Corporate Technology Strategy consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As part of the Corporate Technology Strategy team at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Corporate Technology Strategy team, you will support delivery of digital and technology transformation engagements. You will utilize your deep technology skills to support delivery of digital transformation engagements across the entire lifecycle. As a Senior Manager, you will play a significant leadership role within our Provider Business Operations team, helping healthcare providers execute large, tech-enabled transformation programs for healthcare providers. Responsibilities Advise clients on their most complex technology strategy problems using the latest frameworks, methodologies, and technologies Build technology solutions using AI and other platforms to enable outstanding client outcomes Lead large, multi-year transformation workstreams with structured planning, governance, and high-quality delivery, managing complex project activities including issue resolution, dependency management, and executive reporting Shape solution design and transformation strategies across multiple healthcare administrative domains (e.g., finance, HR, supply chain), leveraging deep expertise and a strong understanding of provider operations, business case development, and process improvement Oversee change management and user adoption through readiness assessments, stakeholder engagement, communications, and training, while building trusted relationships and aligning diverse clinical, operational, and functional teams Guide, coach, and develop Managers and Senior Associates to strengthen delivery capabilities, functional expertise, and overall team performance Drive business and practice development by shaping pursuit content, developing proposals, owning initiatives like internal tool creation or AI-enabled accelerators, and identifying growth opportunities during delivery Support client decision-making and transformational outcomes by applying data analysis, benchmarking, structured problem-solving, capturing lessons learned, codifying industry standard practices, and contributing to internal knowledge and offering evolution What You Must Have Bachelor’s degree At least 7 years of consulting and/or healthcare provider industry experience, with at least 4 years leading teams, major workstreams within business, or technology-enabled transformation programs Understanding and experience executing the software development lifecycle in large enterprise In-depth technical experience with enabling platforms such as Oracle, Workday, or UKG, and understanding of how they support provider operational processes. What Sets You Apart Master’s degree preferred Core Technology Strategy Skills Understanding of foundational IT domains (infrastructure, cloud, applications, data, cybersecurity) Experience with IT cost analysis, operating model design, sourcing strategies, or portfolio analysis Knowledge of enterprise architecture concepts and common architecture frameworks Experience assessing IT capabilities and identifying gaps to better align technology with business needs Ability to support performance management through KPIs/OKRs, dashboards, and governance processes Experience supporting IT governance, process design, and role clarity within modern operating models Digital & AI Strategy Skills Experience using GenAI / Agentic tools for analysis, research, or workflow automation Exposure to AI strategy, governance, responsible AI, or AI adoption frameworks Experience contributing to digital transformation roadmaps by integrating customer needs, data insights, and technology enablers Ability to support workforce strategy initiatives including skill assessments and capability-building plans Experience supporting technology-enabled change management, including stakeholder engagement and adoption planning Provider Business Operations Skills Experience leading multi-disciplinary functional transformation for healthcare providers. Experience influencing pursuit strategy, shaping win themes, developing competitive proposal content, or supporting solution design for provider clients Familiarity with financial management, performance tracking, and project financials Experience with automation, analytics, or AI-enabled approaches that enhance delivery quality and efficiency Substantial functional depth in at least one provider administrative domain (e.g., finance, HR, supply chain, workforce, shared services) and broad exposure to others Proven ability to lead workstreams, manage cross-functional teams, and drive high-quality execution in complex environments Having the ability to shape transformation strategies and work with provider leaders to translate goals into actionable plans Possessing proven communication, facilitation, and executive presentation skills Demonstrating the ability to coach teams and foster a high-performing, collaborative culture Applying functional and technical depth and cross-functional insight to help clients modernize operations, improve performance, and align business and technology capabilities to their strategic goals The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. Learn more about how we work: https://pwc.to/how-we-work For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines #LI-Hybrid
Posted 4 weeks
Business Systems Analyst III
City National Bank - Jacksonville, FL 32202
Overview: BUSINESS SYSTEMS ANALYST III WHAT IS THE OPPORTUNITY? Develop, test, implement, and end-user training and support of a wide variety of the Bank's systems involved in the various division specific systems and processes. Serve as the business expert for the development, maintenance, training, regulatory compliance and support of all processes related to systems. Coordinate business unit efforts required for project implementation and oversees all required post-implementation tasks to ensure business unit satisfaction. Perform system administrative, configuration and reporting functions in the division which are NOT the responsibility of Business and Technology Services. Runs database queries or creates Reports in support of management information needs. WHAT WILL YOU DO? Determine business unit system needs and objectives and consults with business unit regarding problems with current business applications or systems, enhancements, or new functionality. Prepare business and system requirements for maintenance/enhancements and present recommendations to division management. Gather and writes-up business and system requirements, prepare test scripts, quality controls all changes, develop and code documents and supports the division credit, loan documentation and loan services teams for trouble shooting hardware and software Conduct all user and quality assurance testing on current systems, new systems and future maintenance. Develop test scripts to quality control all changes. Interact with software vendors and BATS to implement software enhancements. Collaborate with Credit Administration, BATS, Legal, Product Management and others to create and implement correct forms, products and services as they relate to the system application. Provide system application support to end-users and effectively troubleshoot system application problems. Make system configuration changes or coordinate changes with vendors or BATS to correct identified problems. Prepare end-user documentation on system enhancements. Communicate key system changes to the user community. Provide continuous training and instruction to users on system application use and business processes. Monitor development activities relating to meeting project objectives, budget, quality standards and schedule. Run queries against application databases and/or the Bank’s data warehouse and assists with the preparation of periodic or ad hoc reports for distribution to line units, senior management, risk management units (e.g. Audit, Compliance and/or Credit Risk Review) or third parties (e.g. OCC, external auditors). Maintain current knowledge of related regulatory and bank policies and procedures. Represent the Bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as appropriate. Complies fully with all Bank Administrative, Operational and Credit policies and procedures as well as all regulatory requirements (e.g., Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.). WHAT DO YOU NEED TO SUCCEED? Required Qualifications* Minimum 5 years experience developing and customizing databases/systems for reporting purposes required. Minimum 5 years experience designing and generating weekly, monthly and ad hoc reports using reporting/query tools such as Brio, MS Query, MS Access, Crystal Reports or Business Objects required. Minimum 3 years experience working in a loan servicing/operations environment required. Additional Qualifications Excellent process management and problem solving skills. Prior banking experience and extensive writing and developing reports, and sales and financial modeling. Thorough knowledge of PC computing environments, experience with database/data warehouses, and experience using reporting/query tools such as Brio, MS Query, MS Access, Crystal Reports and Business Objects. Strong knowledge in MS Word, Excel and MS Access. Working Knowledge of financial analysis techniques. Strong organizational and analytical skills. Excellent verbal and written communications skills. Highly preferred work experiences: Using Oracle and/or Oracle Analytics Using/programming Java Server Pages & Scripts Writing Oracle Procedures & Views Experience with any web based loan origination workflow system (preferably FinanceCenter aka HCL CapitalStream) Experience developing and customizing databases/systems for reporting purposes required. Experience designing and generating weekly, monthly and ad hoc reports using reporting/query tools such as Brio, MS Query, MS Access, Crystal Reports or Business Objects required. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Posted 4 weeks
Commercial Product Manager
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we’d like to know: Are you FIS? About the role As a Product Manager, you’ll support a consumer card management product that enables financial institutions to deliver secure, intuitive, and scalable credit card management experiences to their retail clients. This leader assists with the execution of the roadmap, assists with client billing research, review of SOW and other business and revenue-related goals. The Product Manager collaborates closely with a Senior Product Manager who is setting vision and establishing a high-level roadmap. This role works closely with vendors, billing and finance, implementation teams and other product team members to help deliver a cohesive, revenue‑generating product that empowers consumers to manage their cards. What you will be doing Help maintain a clear product roadmap aligned to market needs. Communicate clear expectations and priorities Stay current on pain‑points, user experience trends and regulatory expectations to drive continuous product improvement. Gather insights through analytics, client feedback, and beta programs; synthesize findings into product enhancements. Understand business characteristics and their card management needs (e.g., spend controls, reporting, integrations). Partner with product team and vendor to ensure features are well‑defined and meet acceptance criteria. Work with billing teams and finance to ensure revenue goals are met Monitor KPIs (usage, revenue, client satisfaction, operational performance). Ensure that audit trails, reporting features, and administrative controls support FI compliance needs. Leverage product analytics to evaluate feature performance and guide prioritization. Communicate roadmap and status to stakeholders clearly and consistently What you will need Bachelor’s degree in computer science, information systems or equivalent experience Experience with digital user trends and card‑related products or programs. Understanding of card controls, reporting, and consumer digital financial. Strong thought leader with ability to convert market needs into clear product solutions. Skilled in communicating priorities and cross‑team coordination. Passion to challenge the status quo and drive innovative solutions. Excellent communicator capable of influencing key stakeholders and motivating teams. Added bonus if you have Experience with business or commercial credit card programs Exposure to virtual cards, alerts, expense management workflows, or fraud insights Understanding of financial institution operations and regulatory considerations impacting card solutions What we offer you At FIS, you can grow your career as far as you want to take it. Here’s what else we offer: Opportunities to make an impact in fintech Personal and professional learning and development Inclusive, diverse work environment Resources to give back to your community Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 4 weeks
Commercial Product Manager
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we’d like to know: Are you FIS? About the role As a Product Manager, you’ll help lead a Business Card Management Solution that enables financial institutions to deliver secure, intuitive, and scalable card management experiences for their business and commercial customers. You’ll own execution of the product roadmap and manage the end‑to‑end product lifecycle, ensuring the solution evolves to meet market needs, regulatory expectations, and business goals. In this role, you’ll partner closely with a Senior Product Manager who defines product vision and long‑term strategy. You’ll collaborate with product owners, engineering, design, and business analysts to deliver a cohesive, revenue‑generating solution that empowers businesses to manage cards, control spend, access reporting, and administer users effectively. What you will be doing Define and maintain a clear product roadmap aligned to market needs and overall value stream priorities Communicate product direction, priorities, and trade‑offs clearly to internal teams and stakeholders Partner with agile teams to execute a multi‑year product roadmap Translate market knowledge, customer insights, and industry trends into actionable epics, features, and release priorities Stay current on user experience trends, customer pain points, and regulatory expectations to drive continuous product improvement Gather and synthesize insights from analytics, client feedback, and pilot or beta programs Partner with product owners and technology leads to ensure features are well‑defined and meet acceptance criteria Lead cross‑functional collaboration across engineering, user experience, shared services, and subject matter experts Support platform modernization and delivery of new capabilities such as virtual cards, enriched data, and mobile enhancements Monitor key performance indicators including usage, revenue, client satisfaction, and operational performance Ensure audit trails, reporting tools, and administrative controls support financial institution compliance needs What you will need Bachelor’s degree in computer science, information systems or equivalent experience Experience managing digital products, preferably in financial services, payments, or card‑related solutions Strong understanding of digital user experiences and card products or programs Ability to translate market and customer needs into clear, executable product solutions Proven ability to define priorities, drive execution, and coordinate across multiple teams Strong analytical skills and comfort making data‑driven decisions in ambiguous environments Familiarity with APIs, integrations, mobile applications, payment flows, and authorization processes Excellent communication and collaboration skills with the ability to influence stakeholders at various levels Added bonus if you have Experience with business or commercial credit card programs Exposure to virtual cards, alerts, expense management workflows, or fraud insights Understanding of financial institution operations and regulatory considerations impacting card solutions What we offer you At FIS, you can grow your career as far as you want to take it. Here’s what else we offer: Opportunities to make an impact in fintech Personal and professional learning and development Inclusive, diverse work environment Resources to give back to your community Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 4 weeks
Data Warehouse Analyst Seniors: Cloud Engineering
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description FIS Management Services, LLC seeks Data Warehouse Analyst Seniors: Cloud Engineering in Jacksonville, FL to architect, develop, and sustain comprehensive data warehouse systems and their corresponding data marts using cloud-based solutions. Engineer and implement advanced data extraction, transformation, and loading (ETL) processes in a cloud-agnostic platform. Conduct thorough analysis and translation of business requirements into sophisticated, long-term data models. Oversee and ensure the optimal performance and reliability of cloud-based data warehouse operations. Collaborate extensively with data architects, reporting teams, and various business units to ensure alignment of data solutions with organizational objectives. Rigorously test cloud data warehouse systems and perform necessary upgrades to maintain system efficacy. Generate detailed data reports, visualizations, and dashboards to support business decision-making. Enhance data reliability, efficiency, and quality through continuous process improvements and robust data governance practices in the cloud. Design and implement robust database solutions and models to meet organizational needs. Evaluate database implementation procedures to ensure adherence to internal and external regulatory standards. Prepare comprehensive database design and architecture reports for management and executive review. Ensure the accuracy and integrity of data loaded into the cloud data warehouse. Assist in the development, maintenance, troubleshooting and support of the enterprise’s cloud data warehouse system and related data marts. Innovate and develop new or enhanced components for the data warehouse system. Develop and enforce data security policies and procedures to ensure compliance with regulatory requirements. Implement and maintain security measures to protect data warehouse systems from unauthorized access and breaches. Ensure data encryption and secure data transmission methods are in place to protect sensitive information in the cloud. Manage the distribution of data across various cloud platforms and systems to ensure efficient data flow and accessibility. Develop and implement strategies for data distribution in the cloud to optimize performance and minimize latency. REQUIREMENTS: Bachelor’s degree or foreign equivalent in Computer Science, Computer Engineering or related field and seven (7) years of progressively responsible experience in the job offered or a related occupation: utilizing Databricks for data engineering, analytics, and machine learning tasks, including proficiency in setting up and managing Unity Catalog for data discovery, classification, and lineage tracking; working with Python scripting skills with libraries including PySpark, Pandas, NumPy, and Scikit-learn for data manipulation and analysis; leveraging BigID for compliance with regulations (GDPR, PII, PCI) and implementing data governance frameworks; managing and supporting API platform infrastructure both on-premises and in the cloud, including installation, configuration, upgrades, troubleshooting issues, and API script development for pipeline support on Azure APIM and WSO2 platforms; identifying, analyzing, and mitigating security vulnerabilities in data products using CheckMarx and Blackduck; working with CI/CD tools including Jenkins for automation, Git/Bitbucket for version control, and Harness for continuous delivery; utilizing containerization Docker/AKS/EKS technologies for creating, deploying, and managing containers; and working with Azure cloud services including Azure Storage, Azure Data Factory, Data Lake Storage, Azure Logic Apps, Azure Functions, Web Apps, Key Vaults, and Azure Containers. Telecommuting and/or working from home may be permissible pursuant to company policies. QUALIFIED APPLICANTS: Please apply directly through our website by clicking on “Apply Now.” Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 4 weeks
Data Engineers III (AAI Data Engineer- Enterprise Platform)
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description FIS Management Services, LLC seeks Data Engineers III (AAI Data Engineer- Enterprise Platform) in Jacksonville, FL to develop a next-generation financial technology platform to support data-driven decisions in finance and operations. Build and manage scalable data pipelines and enterprise data warehousing for cross-service analysis and automation. Collaborate with internal teams and external partners to migrate legacy systems to a secure, resilient FIS cloud data platform. Architect and deploy full-scale data applications across the stack—from ingestion to analytics and customer-facing products. Optimize OLAP/BI platforms and data workflows for performance, reliability, and cost-efficiency, ensuring data integrity. Maintain thorough documentation and implement quality checks to support strategic data initiatives and continuous improvement. REQUIREMENTS: Bachelor’s degree or foreign equivalent in Information Systems Technology, Information Technology, Computer Science, Computer Engineering, or related field and five (5) years of progressively responsible experience in the job offered or a related occupation: designing and optimizing data pipelines using ETL/ELT technologies; writing SQL queries; managing data warehousing solutions; implementing performance tuning strategies; implementing programming skills in Python for data manipulation, ETL development, and scripting automation tasks, and built reusable and scalable products for common use across Lines of Business within cloud data platform; identifying short- term and long term solutions for data ingestion and consumption patterns. In the alternative, the employer will accept a master’s degree in the above listed fields and three (3) years of experience in the above listed skills. Telecommuting and/or working from home may be permissible pursuant to company policies. QUALIFIED APPLICANTS: Please apply directly through our website by clicking on “Apply Now.” Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 4 weeks
Software Test Analyst Specialists – Cloud Banking Technologies
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description FIS Management Services, LLC seeks Software Test Analyst Specialists – Cloud Banking Technologies in Jacksonville, FL to ensure the quality, reliability, and performance of a complex suite of cloud-native banking applications. Work across the network, implementation, operating system, deployment, and development stacks with a strong focus on modern cloud banking technologies (Common Account Processing Engine) and international and U.S.-based banking standards. Design, develop, and maintain comprehensive test strategies for cloud-native banking platforms, ensuring compliance with both U.S. and international banking regulations. Validate integrations across core banking systems, digital channels, and third-party APIs with a focus on security, scalability, and performance. Leverage REST APIs, Java, and test automation frameworks to validate microservices and distributed systems. Utilize OpenShift for container orchestration and deployment validation in cloud environments. Use Dynatrace and Splunk to monitor application health, trace issues, and validate system behavior under load and in production-like environments. Collaborate with DevOps and SRE teams to ensure observability is embedded in the testing lifecycle. Conduct security-focused testing to ensure applications meet stringent banking security standards. Validate encryption, authentication, and authorization mechanisms across cloud services and APIs. Perform end-to-end testing across the network stack, implementation stack, OS stack, deployment stack, and development stack. Conduct quality audits, software measurements, and continuous improvement initiatives. Communicate testing activities, results, and risks through detailed documentation and reporting. Support test leads in identifying risks and developing mitigation strategies. Organize and maintain a robust test script library, ensuring reusability and traceability. Develop and manage test data sets, simulators, and utilities to support complex test scenarios. Validate system performance, reliability, and scalability under real-world banking workloads. REQUIREMENTS: Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Technology, or related field and nine (9) years of progressive experience in the job offered or a related occupation: performing software quality assurance for cloud-native financial platforms, including Testing across multi-cloud banking environments (AWS, Azure, OpenShift); conducting cross-stack testing with network, OS, deployment, and application layers; implementing security and compliance testing in regulated banking environments; utilizing programming tools and technologies including Java, Oracle SQL, Azured Red Hat OpenShift, Bitbucket, Jenkins, Putty, and GitHub/GitBash; performing the quality assurance ensuring the quality, reliability, and performance of a complex suite of cloud-native banking applications including modern cloud banking technologies and international and U.S. based banking standards; utilizing functional and domain knowledge in Banking including Retail Deposits, Commercial Deposits, Flex Transfer, Term Deposits, Loans, Debit card and POS transactions; and providing work around solutions for critical and major issues created by clients using Modern cloud Banking Platform. In the alternative, the employer will accept a Master’s degree in the above listed fields and seven (7) years of experience in the above listed skills. Telecommuting and/or working from home may be permissible pursuant to company policies. QUALIFIED APPLICANTS: Please apply directly through our website by clicking on “Apply Now.” Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 4 weeks
Client Operations Associate
Intercontinental Exchange - Jacksonville, FL 32246
Overview: Job Purpose ICE Mortgage Technology seeks a motivated and client-focused professional to join its Client Operations organization in the role of Client Operations Associate. This position is an entry-level opportunity at the intersection of financial technology and client services. Prior experience in the mortgage industry is not required; comprehensive training will be provided. Candidates are expected to demonstrate intellectual curiosity, strong communication skills, and a commitment to professional growth. The Client Operations Associate will develop proficiency across three core disciplines within the client-facing organization: Client Support, Product Delivery, and Implementations & Professional Services. Responsibilities Client Support Serve as a primary point of contact for clients utilizing ICE Mortgage Technology software solutions, responding to inquiries with professionalism and urgency Troubleshoot and resolve client issues in a timely manner, leveraging available resources including knowledge bases and internal tools Accurately document all client interactions and case details within the organizational CRM system (Salesforce) Identify and escalate complex or systemic issues to appropriate internal teams, ensuring clear and timely communication with clients throughout the resolution process Support first-call resolution objectives while maintaining high standards of service quality and client satisfaction Product Delivery Support the coordination and delivery of product updates, enhancements, and releases to clients Participate in the product defect and enhancement feedback process by accurately identifying issues and communicating resolution status to relevant stakeholders Collaborate with cross-functional teams including Product, Engineering, and Account Management to ensure a consistent client experience throughout product changes Assist in the preparation and distribution of client-facing communications, release documentation, and training materials Implementations & Professional Services Support the onboarding and implementation of new clients onto ICE Mortgage Technology platforms Assist project teams in coordinating client-facing activities, system configuration tasks, and project documentation Guide clients through system setup, workflow configuration, and integration processes to facilitate a successful go-live experience Contribute to process documentation, workflow mapping, and continuous improvement initiatives across client operations Knowledge and Experience Bachelor’s degree in Business, Finance, Communications, Information Technology, Operations Management, or a related field No prior mortgage industry experience required; comprehensive onboarding and role-specific training will be provided Exceptional written and verbal communication skills, with the ability to convey information clearly and professionally to varied audiences Strong organizational skills with demonstrated ability to manage competing priorities and meet established deadlines Ability to work collaboratively across teams and adapt effectively in a fast-paced, dynamic environment Commitment to professional development and a strong interest in mortgage technology and client-facing operations Technical and Preferred Skills Proficiency in Microsoft Office Suite, with particular emphasis on Excel Familiarity with data analysis or reporting tools such as Power BI, Tableau, SQL, or AI tools is preferred Demonstrated aptitude for technology and willingness to develop proficiency in mortgage-specific software platforms, including ICE’s MSP and Encompass solutions Analytical mindset with the ability to identify trends, diagnose problems, and formulate solutions Foundational knowledge of APIs, webhooks, or technical integration concepts is beneficial but not required -: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
Posted 4 weeks
TPDD Analyst, Information Security GRC
Intercontinental Exchange - Jacksonville, FL 32246
Overview: Job Purpose The TPDD Analyst, Information Security GRC (Governance, Risk, and Compliance) is part of a team responsible for aiding customers in understanding the global Information Security program and Enterprise controls. The role would gain exposure to the full suite of businesses and products which underpin the Parent ICE company. Information Security (“IS”) is charged with: Preventing impactful cybersecurity and physical security incidents, maintaining a reputation with customers, regulators, and key stakeholders as running a best-in-class cybersecurity and physical security program, and avoiding negative impact to business agility and growth from cybersecurity and physical security policies and controls. Governance, Risk, and Compliance maintain said policies, ensure controls are operating effectively via assessment and attestation, and own the vulnerability management program to identify and correct any problems within. The TPDD team within GRC coordinates responses to customer inquiries regarding these controls and ensures proper due diligence materials are provided to satisfy both customer requirements and ensure the protection of ICE intellectual property and security, Responsibilities Security Metrics – Uses automated and manual processes to produce regular reports communicating the status of the Information Security program Policies and Procedures – Maintains corporate Information Security policies and departmental procedures and maps them to relevant control standards Regulator, Audit, and Customer Inquiries – Organizes and updates departmental documentation and responds to inquiries in an organized and repeatable fashion Security Awareness – Builds and maintains company awareness and education programs Risk Assessment – Builds and operates the company platform to document, measure, and report assessments, risks, controls, findings, and remediation activity Knowledge and Experience University degree in Information Security, Engineering, MIS, CIS, or related discipline or equivalent years of experience required Experience with Systems Administration and/or IP Networking is a plus Experience in an exchange, trading facility, or financial services is a plus Experience with senior management and board metrics generation and communication is a plus Advanced certifications (for example, the CISSP) Advanced technical writing and/or communication education and experience Specific Technologies: Excel, Workflow automation tools, Data collection, normalization, indexing, correlation, and visualization. Scripting, regular expressions, string-parsing, light SDLC, and project management. NIST Cyber Security Framework, CIS, and GRC Platforms. -: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.