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Posted 4 weeks
Clinical Team Lead (Nassau/Home Care)
Community Hospice and Palliative Care - Fernandina Beach, FL 32034
Awarded Best Quality of Care — Once Again! Behind every award is a story, and ours is written every day by more than 900 dedicated employees and hundreds of compassionate volunteers who walk alongside patients and families when they need us most. At Community Hospice & Palliative Care, we’re honored to be recognized with the Hospice Honors Elite award, a testament not just to our clinical excellence, but to the compassion we bring to every bedside, every home, every conversation. Every day, we serve approximately 1,500 patients living with advanced illness, wherever they call home, be it a private residence, a long-term care or assisted living facility, a hospital, or in one of our nine inpatient care centers. We’re here to improve quality of life, to ease pain and lift burdens, and to be the Compassionate Guide that families need when time matters most. And most importantly, as the only non-profit hospice provider in the region, we never turn anyone away due to an inability to pay. Position Summary Under the direction of the Clinical Manager of Home Care/Long Term Care, the Team Lead serves as the primary clinical resource for nurses, aides and other team members while managing caseload flow and fostering strong communication among staff, patients, and families. Acts as role model and preceptor to new team members and existing staff. Essential Functions • Assist manager with managing day-to-day operations of team and assumes managerial responsibilities when manager is absent • Coach, mentor, and develop hospice nursing staff to promote clinical excellence. • Assist in crisis intervention, urgent visits, or field support when necessary. • Assist manager in making patient assignments based on daily acuity and/or geographic location and apprise Director of staffing patterns, needs. • Attend weekly IDG meetings and facilitate meetings when needed. • Assist manager in maintaining quality staff by supervision, orientation, training, evaluation, and support of the nursing, CNA and administrative staff assigned. • Provide constructive feedback, performance guidance, and support in collaboration with leadership. • Responsible for ensuring accurate and timely completion and submission of assigned employee’s payroll information. • Monitor compliance with federal, state, and hospice regulatory standards. • Participate in quality improvement initiatives and audits. • Assist manager with ensuring that patient occurrences, compliments, and complaints are addressed and documented per organization standards. • Act as a bridge between frontline staff and leadership to communicate needs, concerns, and workflow challenges. • May be assigned caseload of patients as needed or fill in as RNCM when a caseload does not have coverage. • Performs other duties as assigned. Qualifications Knowledge and Critical Skills • Principles and practices of nursing and hospice care. • Working long and occasionally irregular hours as needed. • Effective written and oral communication skills. Experience • Two (2) years of clinical nursing experience, with at least one (1) year hospice nursing care preferred. • Certification as a Hospice and Palliative Care nurse (CHPN) preferred. License / Certification • Certification as a Hospice and Palliative Care nurse (CHPN) preferred. • Current licensure as registered nurse in State of Florida. • Current State of Florida driver’s license with driving record acceptable to Community Hospice and Palliative Care insurance carrier. • Current CPR certification. Education • Possession of a degree from an accredited school of nursing in a 2 (two) year program or a Bachelor’s degree in nursing. Other Requirements • Participates in organizational operations so that: • Operational systems are maintained regarding Federal, State hospice standards. • Compliance with Community Hospice Pharmacy and State regulations regarding obtaining, disposing, dispensing pharmaceuticals. • Takes initiative in addressing areas of need noted regarding facility operations/services, advising appropriate department for resolution. • Participates in total organization program so that: • Demonstrates professional relationships with internal and external customers. • Promotes organization image within Community Hospice and the community. • Uses chain of command for problem solving. • Demonstrates appropriate dress and grooming. • Displays courteous, tact, patience, respect. • Maintains a good attendance record; notifies organization of absences according to policy. • Participates in organization Quality Assurance as appropriate. • Follows and supports the Clinical Care standards as established. • Medical clearance for communicable diseases and current immunizations required before participant contact. The knowledge, skills and abilities listed above are typically acquired through the levels of education and experience listed. However, any equivalent combination of education and/or experience, which provide an applicant with the listed knowledge, skills, and abilities to perform the essential duties and responsibilities of the job, is acceptable. This description is intended to describe the general nature and level of work performed by employees assigned to this role. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions required of employees in this position. The organization reserves the right to modify or amend the duties of the position or to require that additional tasks be performed as organizational needs change. This description does not constitute a contract of employment, and employment with the organization is at-will, meaning either the employee or the organization may terminate the relationship at any time, with or without cause or notice. Community Hospice & Palliative Care, including all of its subsidiaries and affiliated companies, is committed to complying with all applicable provisions of the Americans with Disabilities Act (ADA), as amended. We provide reasonable accommodations to qualified individuals with disabilities to ensure equal access to employment opportunities and the ability to perform the essential functions of a position. If you require an accommodation to complete the application process, interview, or perform the essential functions of a role, please contact Human Resources at [email protected]. We participate in E-Verify to confirm the employment eligibility of all newly hired employees. Where applicable, and as required by law, employment with Community Hospice & Palliative Care may be contingent upon successful completion of a background screening initiated by the organization through the Florida Agency for Health Care Administration (AHCA) Background Screening Clearinghouse. More information about the Clearinghouse, including positions that require screening, can be found here: https://info.flclearinghouse.com. Equal Opportunity Employer
Posted 4 weeks
Clinical Team Lead (Nassau/Home Care)
Community Hospice and Palliative Care - Jacksonville, FL 32257
Awarded Best Quality of Care — Once Again! Behind every award is a story, and ours is written every day by more than 900 dedicated employees and hundreds of compassionate volunteers who walk alongside patients and families when they need us most. At Community Hospice & Palliative Care, we’re honored to be recognized with the Hospice Honors Elite award, a testament not just to our clinical excellence, but to the compassion we bring to every bedside, every home, every conversation. Every day, we serve approximately 1,500 patients living with advanced illness, wherever they call home, be it a private residence, a long-term care or assisted living facility, a hospital, or in one of our nine inpatient care centers. We’re here to improve quality of life, to ease pain and lift burdens, and to be the Compassionate Guide that families need when time matters most. And most importantly, as the only non-profit hospice provider in the region, we never turn anyone away due to an inability to pay. Position Summary Under the direction of the Clinical Manager of Home Care/Long Term Care, the Team Lead serves as the primary clinical resource for nurses, aides and other team members while managing caseload flow and fostering strong communication among staff, patients, and families. Acts as role model and preceptor to new team members and existing staff. Essential Functions • Assist manager with managing day-to-day operations of team and assumes managerial responsibilities when manager is absent • Coach, mentor, and develop hospice nursing staff to promote clinical excellence. • Assist in crisis intervention, urgent visits, or field support when necessary. • Assist manager in making patient assignments based on daily acuity and/or geographic location and apprise Director of staffing patterns, needs. • Attend weekly IDG meetings and facilitate meetings when needed. • Assist manager in maintaining quality staff by supervision, orientation, training, evaluation, and support of the nursing, CNA and administrative staff assigned. • Provide constructive feedback, performance guidance, and support in collaboration with leadership. • Responsible for ensuring accurate and timely completion and submission of assigned employee’s payroll information. • Monitor compliance with federal, state, and hospice regulatory standards. • Participate in quality improvement initiatives and audits. • Assist manager with ensuring that patient occurrences, compliments, and complaints are addressed and documented per organization standards. • Act as a bridge between frontline staff and leadership to communicate needs, concerns, and workflow challenges. • May be assigned caseload of patients as needed or fill in as RNCM when a caseload does not have coverage. • Performs other duties as assigned. Qualifications Knowledge and Critical Skills • Principles and practices of nursing and hospice care. • Working long and occasionally irregular hours as needed. • Effective written and oral communication skills. Experience • Two (2) years of clinical nursing experience, with at least one (1) year hospice nursing care preferred. • Certification as a Hospice and Palliative Care nurse (CHPN) preferred. License / Certification • Certification as a Hospice and Palliative Care nurse (CHPN) preferred. • Current licensure as registered nurse in State of Florida. • Current State of Florida driver’s license with driving record acceptable to Community Hospice and Palliative Care insurance carrier. • Current CPR certification. Education • Possession of a degree from an accredited school of nursing in a 2 (two) year program or a Bachelor’s degree in nursing. Other Requirements • Participates in organizational operations so that: • Operational systems are maintained regarding Federal, State hospice standards. • Compliance with Community Hospice Pharmacy and State regulations regarding obtaining, disposing, dispensing pharmaceuticals. • Takes initiative in addressing areas of need noted regarding facility operations/services, advising appropriate department for resolution. • Participates in total organization program so that: • Demonstrates professional relationships with internal and external customers. • Promotes organization image within Community Hospice and the community. • Uses chain of command for problem solving. • Demonstrates appropriate dress and grooming. • Displays courteous, tact, patience, respect. • Maintains a good attendance record; notifies organization of absences according to policy. • Participates in organization Quality Assurance as appropriate. • Follows and supports the Clinical Care standards as established. • Medical clearance for communicable diseases and current immunizations required before participant contact. The knowledge, skills and abilities listed above are typically acquired through the levels of education and experience listed. However, any equivalent combination of education and/or experience, which provide an applicant with the listed knowledge, skills, and abilities to perform the essential duties and responsibilities of the job, is acceptable. This description is intended to describe the general nature and level of work performed by employees assigned to this role. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions required of employees in this position. The organization reserves the right to modify or amend the duties of the position or to require that additional tasks be performed as organizational needs change. This description does not constitute a contract of employment, and employment with the organization is at-will, meaning either the employee or the organization may terminate the relationship at any time, with or without cause or notice. Community Hospice & Palliative Care, including all of its subsidiaries and affiliated companies, is committed to complying with all applicable provisions of the Americans with Disabilities Act (ADA), as amended. We provide reasonable accommodations to qualified individuals with disabilities to ensure equal access to employment opportunities and the ability to perform the essential functions of a position. If you require an accommodation to complete the application process, interview, or perform the essential functions of a role, please contact Human Resources at [email protected]. We participate in E-Verify to confirm the employment eligibility of all newly hired employees. Where applicable, and as required by law, employment with Community Hospice & Palliative Care may be contingent upon successful completion of a background screening initiated by the organization through the Florida Agency for Health Care Administration (AHCA) Background Screening Clearinghouse. More information about the Clearinghouse, including positions that require screening, can be found here: https://info.flclearinghouse.com. Equal Opportunity Employer
Posted 4 weeks
EHR Clerical Trainer (Administration-Palatka)
Aza Health - Palatka, FL 32178
This is a full-time position. Monday-Thursday, 8:00 am-6:30 pm. POSITION RESPONSIBILITIES Ability to stand or sit for extended time periods during the workday. Must adhere to universal precautions, to include blood borne pathogen protection, at all times. As an applications expert, train end-users, as necessary. Perform an employee orientation program for new employees. Provide Level 1 end-user application support for Practice Management System, Electronic Medical Records, Electronic Dental Records, Population Health, etc. Verify correct use of software systems. Conduct proficiency checklist for all end-users on a regular basis. Submit to IT Director. Consult with Center Management team to develop performance improvement measures. Evaluate training effectiveness to ensure that employees learn and that the training helps AH to meet its strategic goals and achieve results. Analyze training needs to suggest to the IT Director new training programs or modifications to improve existing programs. Document and monitor completion of end-user training utilizing Training Manager software. Perform and submit various monthly audits to the IT Director. Review all results with the end-user, including audits performed by Corporate, for appropriate remedial training, as necessary. Maintain training spreadsheet of existing employees that have completed retraining. Submit to IT Director on a monthly basis. Participate and disseminate pertinent information at Center and/or Department meetings. Assist with software revisions/updates and test thoroughly before implementing in the Production Database by partnering with appropriate staff. Provide training related to revisions. Understand and stay current with company processes and procedures and operating manuals are current. Understands the different health related documents and files them into the legal health record with accuracy. (Inclusive of correct document type, correct patient and correct PAQ). Asks questions about documents that are not easily identifiable for filing into the right document type in ICS. Communicates with Supervisor about documents that are not easily identifiable or when a pattern of incorrect documents being sent is noticed. Reviews EHR to obtain the Clinician who ordered the referral and files document to the correct Clinician’s Provider Approval Queue (PAQ). Identifies documents that should not be sent to the Clinician’s PAQ and moves them to the appropriate folder on the shared drive (i.e., requests for medical records, center documents). EDUCATION High School diploma or equivalent. Minimum of 2 years’ experience in a clinical setting and Minimum of 2 years on Medical Billing/Collections. EXPERIENCE Two to four years
Posted 4 weeks
Facilities Coordinator
Borland-Groover Clinic - Jacksonville, FL 32256
Position Summary: The Facilities Coordinator supports efficient facilities operations by analyzing processes, ensuring/validating quality departmental data, and maintaining highly organized digital files and records. This role assists in tracking critical budget, contract, and warranty information, requiring the interpretation of various technical and compliance documents. Essential Job Functions: Examine departmental processes, reporting standards, and departmental key metrics. Interpret construction documentation and develop useful visualizations and floorplans to be used internally within the company and externally with contractors and vendors. Ensure organization of departmental documents, maintaining high quality filing standards. Audit the work order reports to ensure quality data inputs and outputs. Work closely with the Director of Facilities to track and report the departmental budget. Read and interpret, contract agreements (including leases), warranty requirements, and compliance documentation. Work closely with the Director of Facilities to log and track critical dates and costs on warranties, leases, and contracts. Assist with developing and modifying Standard Operating Procedure documents. Comply with all departmental and company policies and standard operating procedures (SOPs). Other duties as assigned. General Qualifications: Excellent time management skills with a proven ability to meet deadlines. Good problem solver with the ability to make timely and sound decisions. Flexible and adaptable with a growth mindset for continuous improvement. Strong work-ethic, self-motivated and able to manage and complete work independently or in a team environment. Ability to learn quickly and leverage new information effectively. Proficient with Microsoft Office Suite. Education and Experience: High School diploma and driver’s license required. Basic mathematical skills. Physical Requirements: Ability to sit, stand, squat and walk for an extended period of time. Ability to communicate in English. Ability to see within normal parameters. Ability to hear within normal range. Ability to use hands, arms and legs within specifications of the job. BENEFITS (FOR FULL-TIME EMPLOYEES) Health Insurance Dental Insurance Vision Insurance 401K Retirement Plan Life Insurance Short- and Long-term disability Profit Sharing Supplemental Insurance Education and Tuition Reimbursement funding Initial Uniform Allowance Employee Assistance Program (EAP) Paid Time Off (PTO) Volunteer Time Off (VTO) Paid Holidays IMPORTANT NOTE The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhausted list of duties, responsibilities and skills. Borland Groover is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We thank all applicants for their interest, however only those selected for an interview will be contacted.
Posted 4 weeks
Quality Assurance Technician
St. Johns Ship Building, Inc. - Palatka, FL 32177
ST. JOHNS SHIP BUILDING Quality Assurance Technician Department: Quality Assurance Job Status: Full Time FLSA Status: Non-Exempt Reports To: Operations Manager Grade/Level: High School Diploma or GED Amount of Travel Required: No travel required Work Schedule: Monday thru Friday Positions Supervised: None 7:00am – 4:00pm Weekends and evenings as needed POSITION SUMMARY This position is responsible for auditing and validating all aspects of the organization’s quality assurance (QA) compliance. The position will lead efforts to enhance quality of service (QOS) policy and procedure to mitigate risk and escape points through administration of internal corrective action requests (CARs) to the organization’s quality assurance department. Responsible for establishing compliance plans, policies, and procedures at all levels so quality improvement efforts will meet or exceed internal and external customers’ needs and expectations. Key Performance Indicators (KPI) are as follows: quality control inspections and tasks are completed on time, to specifications, and within scope of the project 100% of the time, completes all required company training 100% of the time and follows all company policies and procedures 100% of the time. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) Works across the organization to develop and promote a culture of Quality by conducting and validating QA audits across projects. Develop and revise QA compliance policies, procedures, and templates to mitigate risk. Lead company efforts to resolve QA discrepancies identified by the customer or outside agencies. Advise, coach and train operations, QA team, and supply base, as needed. Ensure ISO certification and compliance for Marinette Marine Participate in strategic and business planning and in setting business goals and objectives. Oversees development of Training techniques that provide consistency while utilizing technology and cutting edge approaches to optimize performance and compliance. Maintains a commitment to and promotes the company vision statement and the Quality Policy of the organization. Demonstrate leadership skills that align with the mission, vision, and values of the Company. POSITION QUALIFICATIONS Competency Statement(s) Accuracy - Ability to perform work accurately and thoroughly. Applied Learning - Ability to participate in needed learning activities in a way that makes the most of the learning experience. Detail Oriented - Ability to pay attention to the minute details of a project or task. Organized - Possessing the trait of being organized or following a systematic method of performing a task. Resource Management (People & Equipment) - Ability to obtain and appropriate the proper usage of equipment, facilities, materials, as well as personnel. Responsible - Ability to be held accountable or answerable for one’s conduct. Safety Awareness - Ability to identify and correct conditions that affect employee safety. Technical Aptitude - Ability to comprehend complex technical topics and specialized information. Accountability - Ability to accept responsibility and account for his/her actions. Reliability - The trait of being dependable and trustworthy. Communication, Oral - Ability to communicate effectively with others using the spoken word. Energetic - Ability to work at a sustained pace and produce quality work. SKILLS & ABILITIES Education: High School Graduate or General Education Degree (GED), Degree preferred. Experience: Five to ten years of related experience; SHIPYARD EXPERIENCE PREFERRED. FAMILIAR WITH: AIR TESTING/ WATER TESTING/ VAC- BOX Computer Skills General Computer Skills, Microsoft Office PHYSICAL DEMANDS Physical Demands Lift/Carry Stand C (Constantly) Walk C (Constantly) Sit O (Occasionally) Handling / Fingering C (Constantly) Reach Outward C (Constantly) Reach Above Shoulder C (Constantly) Climb C (Constantly) Crawl C (Constantly) Squat or Kneel C (Constantly) Bend C (Constantly) 10 lbs or less F (Frequently) 11-20 lbs F (Frequently) 21-50 lbs F (Frequently) 51-100 lbs N (Not Applicable) Over 100 lbs N (Not Applicable) Push/Pull 12 lbs or less F (Frequently) 13-25 lbs F (Frequently) 26-40 lbs F (Frequently) 41-100 lbs F (Frequently) N (Not Applicable) Activity is not applicable to this occupation. O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day) F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day) Other Physical Requirements Vision (Near, Distance, Peripheral, Depth Perception) Sense of Sound (hear alarms and radios) Sense of Touch Ability to wear Personal Protective Equipment (PPE) (hard hats, safety glasses, steel toed shoes, shields, hoods, sleeves, jackets) WORK ENVIRONMENT Outdoor Environment, Excessive Heat, Excessive Cold The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
Posted 4 weeks
Clinical Team Lead (St.Johns/LTC)
Community Hospice and Palliative Care - Saint Augustine, FL
Awarded Best Quality of Care — Once Again! Behind every award is a story, and ours is written every day by more than 900 dedicated employees and hundreds of compassionate volunteers who walk alongside patients and families when they need us most. At Community Hospice & Palliative Care, we’re honored to be recognized with the Hospice Honors Elite award, a testament not just to our clinical excellence, but to the compassion we bring to every bedside, every home, every conversation. Every day, we serve approximately 1,500 patients living with advanced illness, wherever they call home, be it a private residence, a long-term care or assisted living facility, a hospital, or in one of our nine inpatient care centers. We’re here to improve quality of life, to ease pain and lift burdens, and to be the Compassionate Guide that families need when time matters most. And most importantly, as the only non-profit hospice provider in the region, we never turn anyone away due to an inability to pay. Position Summary Under the direction of the Clinical Manager of Home Care/Long Term Care, the Team Lead serves as the primary clinical resource for nurses, aides and other team members while managing caseload flow and fostering strong communication among staff, patients, and families. Acts as role model and preceptor to new team members and existing staff. Essential Functions • Assist manager with managing day-to-day operations of team and assumes managerial responsibilities when manager is absent • Coach, mentor, and develop hospice nursing staff to promote clinical excellence. • Assist in crisis intervention, urgent visits, or field support when necessary. • Assist manager in making patient assignments based on daily acuity and/or geographic location and apprise Director of staffing patterns, needs. • Attend weekly IDG meetings and facilitate meetings when needed. • Assist manager in maintaining quality staff by supervision, orientation, training, evaluation, and support of the nursing, CNA and administrative staff assigned. • Provide constructive feedback, performance guidance, and support in collaboration with leadership. • Responsible for ensuring accurate and timely completion and submission of assigned employee’s payroll information. • Monitor compliance with federal, state, and hospice regulatory standards. • Participate in quality improvement initiatives and audits. • Assist manager with ensuring that patient occurrences, compliments, and complaints are addressed and documented per organization standards. • Act as a bridge between frontline staff and leadership to communicate needs, concerns, and workflow challenges. • May be assigned caseload of patients as needed or fill in as RNCM when a caseload does not have coverage. • Performs other duties as assigned. Qualifications Knowledge and Critical Skills • Principles and practices of nursing and hospice care. • Working long and occasionally irregular hours as needed. • Effective written and oral communication skills. Experience • Two (2) years of clinical nursing experience, with at least one (1) year hospice nursing care preferred. • Certification as a Hospice and Palliative Care nurse (CHPN) preferred. License / Certification • Certification as a Hospice and Palliative Care nurse (CHPN) preferred. • Current licensure as registered nurse in State of Florida. • Current State of Florida driver’s license with driving record acceptable to Community Hospice and Palliative Care insurance carrier. • Current CPR certification. Education • Possession of a degree from an accredited school of nursing in a 2 (two) year program or a Bachelor’s degree in nursing. Other Requirements • Participates in organizational operations so that: • Operational systems are maintained regarding Federal, State hospice standards. • Compliance with Community Hospice Pharmacy and State regulations regarding obtaining, disposing, dispensing pharmaceuticals. • Takes initiative in addressing areas of need noted regarding facility operations/services, advising appropriate department for resolution. • Participates in total organization program so that: • Demonstrates professional relationships with internal and external customers. • Promotes organization image within Community Hospice and the community. • Uses chain of command for problem solving. • Demonstrates appropriate dress and grooming. • Displays courteous, tact, patience, respect. • Maintains a good attendance record; notifies organization of absences according to policy. • Participates in organization Quality Assurance as appropriate. • Follows and supports the Clinical Care standards as established. • Medical clearance for communicable diseases and current immunizations required before participant contact. The knowledge, skills and abilities listed above are typically acquired through the levels of education and experience listed. However, any equivalent combination of education and/or experience, which provide an applicant with the listed knowledge, skills, and abilities to perform the essential duties and responsibilities of the job, is acceptable. This description is intended to describe the general nature and level of work performed by employees assigned to this role. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions required of employees in this position. The organization reserves the right to modify or amend the duties of the position or to require that additional tasks be performed as organizational needs change. This description does not constitute a contract of employment, and employment with the organization is at-will, meaning either the employee or the organization may terminate the relationship at any time, with or without cause or notice. Community Hospice & Palliative Care, including all of its subsidiaries and affiliated companies, is committed to complying with all applicable provisions of the Americans with Disabilities Act (ADA), as amended. We provide reasonable accommodations to qualified individuals with disabilities to ensure equal access to employment opportunities and the ability to perform the essential functions of a position. If you require an accommodation to complete the application process, interview, or perform the essential functions of a role, please contact Human Resources at [email protected]. We participate in E-Verify to confirm the employment eligibility of all newly hired employees. Where applicable, and as required by law, employment with Community Hospice & Palliative Care may be contingent upon successful completion of a background screening initiated by the organization through the Florida Agency for Health Care Administration (AHCA) Background Screening Clearinghouse. More information about the Clearinghouse, including positions that require screening, can be found here: https://info.flclearinghouse.com. Equal Opportunity Employer
Posted 4 weeks
Clinical Team Lead (St.Johns/LTC)
Community Hospice and Palliative Care - Saint Johns, FL 32259
Awarded Best Quality of Care — Once Again! Behind every award is a story, and ours is written every day by more than 900 dedicated employees and hundreds of compassionate volunteers who walk alongside patients and families when they need us most. At Community Hospice & Palliative Care, we’re honored to be recognized with the Hospice Honors Elite award, a testament not just to our clinical excellence, but to the compassion we bring to every bedside, every home, every conversation. Every day, we serve approximately 1,500 patients living with advanced illness, wherever they call home, be it a private residence, a long-term care or assisted living facility, a hospital, or in one of our nine inpatient care centers. We’re here to improve quality of life, to ease pain and lift burdens, and to be the Compassionate Guide that families need when time matters most. And most importantly, as the only non-profit hospice provider in the region, we never turn anyone away due to an inability to pay. Position Summary Under the direction of the Clinical Manager of Home Care/Long Term Care, the Team Lead serves as the primary clinical resource for nurses, aides and other team members while managing caseload flow and fostering strong communication among staff, patients, and families. Acts as role model and preceptor to new team members and existing staff. Essential Functions • Assist manager with managing day-to-day operations of team and assumes managerial responsibilities when manager is absent • Coach, mentor, and develop hospice nursing staff to promote clinical excellence. • Assist in crisis intervention, urgent visits, or field support when necessary. • Assist manager in making patient assignments based on daily acuity and/or geographic location and apprise Director of staffing patterns, needs. • Attend weekly IDG meetings and facilitate meetings when needed. • Assist manager in maintaining quality staff by supervision, orientation, training, evaluation, and support of the nursing, CNA and administrative staff assigned. • Provide constructive feedback, performance guidance, and support in collaboration with leadership. • Responsible for ensuring accurate and timely completion and submission of assigned employee’s payroll information. • Monitor compliance with federal, state, and hospice regulatory standards. • Participate in quality improvement initiatives and audits. • Assist manager with ensuring that patient occurrences, compliments, and complaints are addressed and documented per organization standards. • Act as a bridge between frontline staff and leadership to communicate needs, concerns, and workflow challenges. • May be assigned caseload of patients as needed or fill in as RNCM when a caseload does not have coverage. • Performs other duties as assigned. Qualifications Knowledge and Critical Skills • Principles and practices of nursing and hospice care. • Working long and occasionally irregular hours as needed. • Effective written and oral communication skills. Experience • Two (2) years of clinical nursing experience, with at least one (1) year hospice nursing care preferred. • Certification as a Hospice and Palliative Care nurse (CHPN) preferred. License / Certification • Certification as a Hospice and Palliative Care nurse (CHPN) preferred. • Current licensure as registered nurse in State of Florida. • Current State of Florida driver’s license with driving record acceptable to Community Hospice and Palliative Care insurance carrier. • Current CPR certification. Education • Possession of a degree from an accredited school of nursing in a 2 (two) year program or a Bachelor’s degree in nursing. Other Requirements • Participates in organizational operations so that: • Operational systems are maintained regarding Federal, State hospice standards. • Compliance with Community Hospice Pharmacy and State regulations regarding obtaining, disposing, dispensing pharmaceuticals. • Takes initiative in addressing areas of need noted regarding facility operations/services, advising appropriate department for resolution. • Participates in total organization program so that: • Demonstrates professional relationships with internal and external customers. • Promotes organization image within Community Hospice and the community. • Uses chain of command for problem solving. • Demonstrates appropriate dress and grooming. • Displays courteous, tact, patience, respect. • Maintains a good attendance record; notifies organization of absences according to policy. • Participates in organization Quality Assurance as appropriate. • Follows and supports the Clinical Care standards as established. • Medical clearance for communicable diseases and current immunizations required before participant contact. The knowledge, skills and abilities listed above are typically acquired through the levels of education and experience listed. However, any equivalent combination of education and/or experience, which provide an applicant with the listed knowledge, skills, and abilities to perform the essential duties and responsibilities of the job, is acceptable. This description is intended to describe the general nature and level of work performed by employees assigned to this role. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions required of employees in this position. The organization reserves the right to modify or amend the duties of the position or to require that additional tasks be performed as organizational needs change. This description does not constitute a contract of employment, and employment with the organization is at-will, meaning either the employee or the organization may terminate the relationship at any time, with or without cause or notice. Community Hospice & Palliative Care, including all of its subsidiaries and affiliated companies, is committed to complying with all applicable provisions of the Americans with Disabilities Act (ADA), as amended. We provide reasonable accommodations to qualified individuals with disabilities to ensure equal access to employment opportunities and the ability to perform the essential functions of a position. If you require an accommodation to complete the application process, interview, or perform the essential functions of a role, please contact Human Resources at [email protected]. We participate in E-Verify to confirm the employment eligibility of all newly hired employees. Where applicable, and as required by law, employment with Community Hospice & Palliative Care may be contingent upon successful completion of a background screening initiated by the organization through the Florida Agency for Health Care Administration (AHCA) Background Screening Clearinghouse. More information about the Clearinghouse, including positions that require screening, can be found here: https://info.flclearinghouse.com. Equal Opportunity Employer
Posted 4 weeks
Relationship Specialist I
VyStar Credit Union - Macclenny, FL 32063
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. * SELECTION PROCESS: As part of our preliminary recruiting process, we kindly ask candidates to complete an online assessment sent to their email from our third-party vendor, HireVue. To be considered, please complete the assessment within the allotted time. If you don't receive it after applying, check your spam folder. Assessment results are valid for 6 months. ACCOUNTABILITY STATEMENT The Relationship Specialist I responsibilities include providing unbelievable member experiences with every member interaction both in-person and on the phone, identifying member cues, asking open-ended discovery questions, and growing consumer and business relationships by identifying member needs and properly positioning VyStar financial solutions. This key relationship building position must be able to describe VyStar Credit Union’s value proposition versus competitors and convey the importance of educating and proactively helping members with their financial goals. ESSENTIAL RESPONSIBILITIES Use each member interaction both on the phone and in-person to provide unbelievable member experiences from greeting and welcoming, to strengthening and enhancing member relationships through quality conversations and cross-selling credit union solutions effectively. Identify member cues, ask open-ended discovery questions, and grow consumer and business relationships by identifying member needs. Understand and position consumer and business deposit, credit, insurance, and investment solutions appropriately. Handle personal and business account transactions, open accounts, and process various types of loan applications. Explain basics of credit and savings options and effectively refer more complex business products, mortgage solutions, investments options, and insurance. Provide additional services to members such as account maintenance, notary, wire transfer, savings bond redemption, safe deposits box services, fraud claims, and credit card disputes. Support and participate in all Credit Union initiatives and campaigns. Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines. Work with relative independence to accomplish tasks. Exhibit a high degree of integrity, trustworthiness, and professionalism always. Exude a positive and professional attitude with members and partners consistently. Resolve member problems independently, seeking to find ways to a “yes” whenever possible, and escalating more complex concerns. Embrace VyStar’s Standards of Excellence, Behaviors of Excellence, Being Unbelievable, and the Great 8 Member Service Commitments. Actively lead by example through community service supporting the VyStar brand. Utilize excellent verbal and written communication skills. Utilize all available relationship-building and documentation tools to ensure comprehensive follow-up with members, fostering continued growth in member relationships through proactive engagement and personalized service. Engage proactively with members through outbound calls to understand needs and provide comprehensive solutions related to VyStar Credit Union’s products and services, resulting in booked sales. Address and overcome objections effectively while educating members about the wide array of offerings available. Perform other duties as assigned. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. JOB QUALIFICATIONS EDUCATION High School Diploma/GED is required. Associate’s degree is preferred. EXPERIENCE Previous experience in a sales and/or customer service position, community service, military service, asking questions, offering recommendations and making referrals is preferred, preferably with a financial institution. KNOWLEDGE, SKILLS & ABILITIES Ability to process accurate transactions and requests. Must possess and utilize excellent listening skills, verbal, and written communications skills. Proficient in the use of the Internet and Microsoft Office. Must have an outgoing personality and a strong desire to help people. Must be professional in appearance and attitude. Must be able to handle many tasks in a fast-paced environment. Must possess strong critical thinking and decision-making abilities. Strong communication skills and a genuine passion for sales are essential for success in this role. May stand throughout entire shift in order to assist members or other staff. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. ADDITIONAL JOB DESCRIPTION Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job. Focus Focus your full attention by carefully listening to and observing your client or member. Connect Consistently be friendly and approachable. Demonstrate you care. Understand Listen empathetically and ask questions. (70%/30%) Counsel Recommend solutions based on your client’s or member’s needs and objectives. Advance Ensure that member's expectations were exceeded. Verify necessary follow-up action. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources
Posted 4 weeks
Relationship Specialist
VyStar Credit Union - Jacksonville, FL 32218
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. * SELECTION PROCESS: As part of our preliminary recruiting process, we kindly ask candidates to complete an online assessment sent to their email from our third-party vendor, HireVue. To be considered, please complete the assessment within the allotted time. If you don't receive it after applying, check your spam folder. Assessment results are valid for 6 months. ACCOUNTABILITY STATEMENT The Relationship Specialist's responsibilities include providing unbelievable member experiences with every member interaction both in-person and on the phone, identifying member cues, asking open-ended discovery questions, and growing consumer and business relationships by identifying member needs and properly positioning VyStar financial solutions. This key relationship-building position must be able to describe VyStar Credit Union’s value proposition versus competitors and convey the importance of educating and proactively helping members with their financial goals. ESSENTIAL RESPONSIBILITIES Use each member interaction both on the phone and in-person to provide unbelievable member experiences from greeting and welcoming, to strengthening and enhancing member relationships through quality conversations and cross-selling credit union solutions effectively. Identify member cues, ask open-ended discovery questions, and grow consumer and business relationships by identifying member needs. Understand and position consumer and business deposit, credit, insurance, and investment solutions appropriately. Handle personal and business account transactions, open accounts, and process various types of loan applications. Explain basics of credit and savings options and effectively refer more complex business products, mortgage solutions, investments options, and insurance. Provide additional services to members such as account maintenance, notary, wire transfer, savings bond redemption, safe deposits box services, fraud claims, and credit card disputes. Support and participate in all Credit Union initiatives and campaigns. Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines. Work with relative independence to accomplish tasks. Exhibit a high degree of integrity, trustworthiness, and professionalism always. Exude a positive and professional attitude with members and partners consistently. Resolve member problems independently, seeking to find ways to a “yes” whenever possible, and escalating more complex concerns. Embrace VyStar’s Standards of Excellence, Behaviors of Excellence, Being Unbelievable, and the Great 8 Member Service Commitments. Actively lead by example through community service supporting the VyStar brand. Utilize excellent verbal and written communication skills. Utilize all available relationship-building and documentation tools to ensure comprehensive follow-up with members, fostering continued growth in member relationships through proactive engagement and personalized service. Engage proactively with members through outbound calls to understand needs and provide comprehensive solutions related to VyStar Credit Union’s products and services, resulting in booked sales. Address and overcome objections effectively while educating members about the wide array of offerings available. Perform other duties as assigned. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. JOB QUALIFICATIONS EDUCATION High School Diploma/GED is required. Associate’s degree is preferred. EXPERIENCE Previous experience in a sales and/or customer service position, community service, military service, asking questions, offering recommendations and making referrals is preferred, preferably with a financial institution. KNOWLEDGE, SKILLS & ABILITIES Ability to process accurate transactions and requests. Must possess and utilize excellent listening skills, verbal, and written communications skills. Proficient in the use of the Internet and Microsoft Office. Must have an outgoing personality and a strong desire to help people. Must be professional in appearance and attitude. Must be able to handle many tasks in a fast-paced environment. Must possess strong critical thinking and decision-making abilities. Strong communication skills and a genuine passion for sales are essential for success in this role. May stand throughout entire shift in order to assist members or other staff. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. ADDITIONAL JOB DESCRIPTION Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job. Focus Focus your full attention by carefully listening to and observing your client or member. Connect Consistently be friendly and approachable. Demonstrate you care. Understand Listen empathetically and ask questions. (70%/30%) Counsel Recommend solutions based on your client’s or member’s needs and objectives. Advance Ensure that member's expectations were exceeded. Verify necessary follow-up action. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources
Posted 4 weeks
Front Office Manager-Hilton Garden Inn Ponte Vedra
Coury Hospitality - Ponte Vedra Beach, FL 32082
Why Work at Hilton Garden Inn Jacksonville Ponte Vedra Sawgrass? At Hilton Garden Inn Ponte Vedra, we don’t just offer jobs—we create a welcoming place to grow your career in the heart of Florida’s coastal golf country. Steps from the shops and dining of Sawgrass Village and minutes from the legendary TPC Sawgrass, our hotel blends relaxed beach-town charm with the reliability and perks of a trusted global brand. From comfortable, thoughtfully designed guest rooms to flexible meeting spaces and a lively lobby scene, every detail is crafted to make guests—and our curators—feel at home. Here, you’ll join a supportive, close-knit team that values collaboration, celebrates wins, and takes pride in delivering genuinely warm service. If you’re passionate about hospitality, coastal living, and creating easy, memorable stays, Hilton Garden Inn Ponte Vedra is where your next chapter begins. FRONT OFFICE MANAGER DEPARTMENT: Front Office REPORTS TO: Director of Front Office / General Manager STATUS: Exempt POSITION SUMMARY: The Front Desk Manager is responsible for the overall leadership, operation, and performance of the front desk team, ensuring exceptional guest service, operational efficiency, and adherence to luxury and boutique hotel standards. This role oversees staffing, training, service quality, and financial accuracy while fostering a professional, service-driven culture at the front desk. PRIMARY JOB DUTIES: • Oversee daily front desk operations to ensure seamless guest arrivals, departures, and stay experiences. • Lead, train, coach, and evaluate front desk team members to uphold luxury service standards. • Develop schedules, manage labor, and ensure adequate staffing levels. • Handle escalated guest concerns and service recovery with professionalism and authority. • Ensure accurate execution of check-in, check-out, billing, and cash-handling procedures. • Monitor room inventory, upgrades, and availability in coordination with revenue and housekeeping teams. • Oversee and ensure the timely, accurate delivery of guest amenities, welcome gifts, and special requests in coordination with bell services, housekeeping, and other departments. • Maintain compliance with hotel policies, brand standards, and service expectations. • Conduct regular audits of guest accounts, reports, and operational procedures. • Support budget goals, expense controls, and revenue opportunities at the front desk. • Maintain a polished front desk environment and professional team appearance. • Ensure adherence to security, privacy, emergency, and safety procedures. • Collaborate with housekeeping, bell services, engineering, and other departments to ensure seamless operations. • Lead by example, demonstrating exceptional guest service and professionalism at all times. Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time. KNOWLEDGE, SKILLS AND ABILITIES: • Previous front desk leadership or management experience in a luxury or boutique hotel. • Strong leadership, coaching, and performance management skills. • Excellent verbal and written communication skills. • Strong problem-solving and decision-making abilities. • Proficiency with property management systems and front office reporting. • Strong organizational and time-management skills. • Professional demeanor and ability to manage sensitive situations discreetly. • Ability to lead in a fast-paced, guest-focused environment. PHYSICAL DEMANDS: • Ability to stand and walk for extended periods. • Ability to use computers, phones, and standard office equipment. • Ability to move throughout the property as needed. • Must wear required personal protective equipment per job responsibilities. This job description is not intended to create a contract of employment. Employment with the Company is at-will and may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.