Revenue Fraud Analyst
KACE Company | Jacksonville, FL
Title: Revenue Fraud Analyst Location: Miami, Tampa, West Palm Beach, Orlando, Jacksonville or Tallhassee, Florida Security Clearance: Public Trust/MBI Schedule: Due to the nature of law enforcement work and operation, position may require occasional support outside of core working hours, as well as intermittent weekend support, mission dependent Salary: Approximately $105,000/Annually Level: Revenue Fraud Analyst Division: Revenue Investigations About KACE: KACE delivers technology-enabled mission services that advance public health, public safety, and national security, combining our large-scale operational capabilities with advanced technologies and data insights to meet the government’s most complex challenges. At KACE, purpose and service are at the heart of everything we do, and every role plays a part in the mission. Our employees bring a wide range of skills, experiences, and perspectives to the critical government operations we support, making a measurable impact every day. This is purpose-driven work, and we are committed to delivering a workforce that is mission-focused, accountable, and dedicated to advancing the nation’s safety, security, and performance. We’re proud to be certified as a Great Place to Work! This is an honor that reflects the voices of our employees and the culture we’ve built together. This certification recognizes our commitment to creating an inclusive, supportive, and engaging workplace where employees feel valued, heard, and empowered. At KACE, being a Great Place to Work means we prioritize professional growth, celebrate achievements, encourage collaboration, and foster an environment where innovation thrives. The KACE Way is our commitment to our employees, to our customers, and to our communities. Join KACE and make a difference! Job Summary: Retrieve and analyze data from the Postal Service and Inspection Service-related information systems to support the revenue fraud investigative process. Essential Functions and Responsibilities: Ability to communicate orally and in writing is sufficient to express thoughts and ideas to a variety of people. Ability to identify vulnerabilities associated with a wide variety of USPS systems and programs. Compile case data, identify the amount of potential financial losses, fraudulent activities, and suspicious transactions, assist in the prosecution of revenue fraud related investigations. Proficiency performing internet and commercial database searches. Proficiency in utilizing and analyzing various Postal systems and databases. Demonstrated and relevant experience including, but not limited to extensive knowledge of analytical techniques, experience in gathering, analyzing, and evaluating data to support complex investigations and production of reports in support of analytical conclusions. Ability to plan and carry out assigned complex tasks to completion in support of investigations. program initiatives and projects. Ability to work both independently and in group settings. Demonstrated ability to understand OR experience in one or more of the following areas depending on the requirements of the projects tasked Knowledge and comprehension of: Domestic Mail Manual, Postal Operations Manual, Administrative Support Manual, Business Mail Acceptance Handbook, Handbook DM109, Business Mail Entry, Handbook PO 804, Drop Shipment Procedures for Destination Entry. In-depth experience data mining Postal Service databases included but not limited to: Accounting Data Mart, Enterprise Data Warehouse, PostalOne! National Meter Accounting Tracking System, Address Management System. Web Box Accounting and Tracking System, Web APAT, and Product Tracking and Reporting. Knowledge of postal and mailing operations involving: First Class and Standard, Periodicals, eVS, ePostage, PC Postage, Postage Meters, Manifest mailing systems, Optional Procedure Agreements. Post Office Box and Caller Service regulations Business Reply Mail, Plant Verified Drop Shipment Enhanced Carrier Route, Media Mail. Non-profit, Automation rate requirements Preferred Rate Discounts, Business Mail Entry and Mail Processing Work Duties and Tasks Include but are not limited to: Analysis Review revenue fraud complaints, referrals, data, and related information; Evaluate and make recommendations to improve and secure various USPS systems. Research Data-mine Postal Service records and databases to identify instances of revenue-related deficiencies, fraud, and other misuse committed against the USPS. Planning Coordinate assigned tasks to ensure completion within requested timeframe supporting the revenue fraud investigation. Reporting Responsibilities Prepare reports documenting analytical results; create graphic displays and reports that present clear and concise representations of the information analyzed; disseminate data as instructed. Expected performance outcomes and Timelines Complete assigned task/project under specific jacketed investigation as provided. Minimum Qualifications & Skills: A four-year college degree from an accredited college or university in a research-oriented field such as finance, economics or business is desired. The educational requirement can be met by extensive demonstrated experience performing analytical work involving Postal Service business and financial system. Clearance: Applicants selected may be subject to a government background investigation and may be required to meet the following conditions of employment. Security Requirements/Background Investigation Requirements: Must be a U.S Citizen. Favorable credit check for all cleared positions Successfully passing a background investigation including drug screening. Residency requirement - 3 consecutive years in the last 5 years. Physical Requirements/Working Conditions: Standing/Walking/Mobility: Must have mobility to attend meetings with other managers and employees. Climbing/Stooping/Kneeling: 10% of the time. Lifting/Pulling/Pushing: 10% Fingering/Grasping/Feeling: Must be able to write, type, and use a telephone system 100% of the time. Sitting: Sitting for prolonged and extended periods of time. This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Management may revise duties as necessary without updating this job description. For more information about the company please visit our website at www.kacecompany.com KACE is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability or any other federal, state or local protected class. KACE complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].