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  • Source: Indeed

    Cash/Corporate Accounting Consultant

    Intercontinental Exchange | Jacksonville, FL 32246

    Job Description: The Cash/Corporate Accounting Consultant serves as a subject matter expert in mortgage servicing cash management and corporate accounting within ICE Mortgage Technology’s product suite, particularly MSP. The role centers on helping clients use ICE MT tools effectively, troubleshooting issues, and ensuring accurate, timely resolutions related to user interfaces, documentation, and platform functionality. This is an in‑office role based in Jacksonville, FL; Provo, UT; or Omaha, NE Responsibilities Support clients using ICE Mortgage Technology software with a focus on cash and corporate accounting functions Provide detailed research and analysis specific to client requests, within the environment and workflows Professionally communicate status and resolutions with clients, within established timeframes Act as a liaison between clients and IT teams to define requirements, document needs, and support system enhancements or regulatory changes Provide best‑practice consulting on mortgage servicing processes and their impact on integrated systems Perform system, integration, and acceptance testing—often using client data—to validate solutions. Train clients and internal teams on new features or processes Maintain high case‑resolution performance, aiming for first‑call resolution and minimal backlog Identify systemic issues, communicate defects/enhancements, and provide status updates Document all client interactions thoroughly and leverage knowledge bases and resources effectively Required Qualifications Extensive knowledge of funds processing, asset or corporate accounting Strong loan servicing experience Functional expertise in one or more of the following areas: Payments and reversals Corporate advances Payoffs Suspense management Drafting Lockbox operations Reconciliations FASB accounting rules Daily balancing Curtailments Experience in working directly with clients through complex operational and technical workflows Analytical, proactive problem‑solving abilities with strong communication skills. Ability to multitask, remain composed under pressure, and collaborate across teams Proficiency with Microsoft Office applications, including Word, Excel and PowerPoint Demonstrated ability to make sound decisions, maintain professionalism and deliver positive client outcomes Preferred Qualifications Experience working in mortgage servicing industry Hands on experience with MSP (Mortgage Servicing Platform) #LI-SF1 -: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

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  • Source: Indeed

    Artificial Intelligence/Machine Learning Engineers

    FIS | Jacksonville, FL 32202

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description Every day at FIS, innovators, problem solvers and changemakers work together to create technology that advances the world of finance. We embrace new ideas, challenge what's possible and empower our teams to make a lasting impact. If you're ready to help shape the future of fintech, unlock your next chapter with FIS. About the role As an Artificial Intelligence and Machine Learning Engineer, you will design and build generative artificial intelligence and agent-based solutions used across the organization. You will develop applications powered by large language models, create automated workflows, connect artificial intelligence systems with enterprise platforms, and evaluate solutions for accuracy, reliability and safety. Your key responsibilities Design and build generative artificial intelligence applications using open and proprietary large language models. Develop agent-based systems that use planning, memory, tools and orchestration to complete complex tasks. Create multi-agent, human-in-the-loop and autonomous workflows. Integrate artificial intelligence solutions with enterprise platforms, application programming interfaces and business workflows. Evaluate and improve model and system performance, including accuracy, grounding, reliability and safety. What you bring Required qualifications At least four years working with artificial intelligence, generative artificial intelligence or agent-based systems. Hands-on experience with large language models, prompting techniques, structured outputs, model routing, context management and memory management. Strong Python skills and experience with machine learning frameworks such as scikit-learn, TensorFlow, PyTorch, Keras or Pandas. Experience with retrieval-augmented generation, vector databases, hybrid retrieval patterns and the evaluation of generative artificial intelligence systems. Experience building and deploying RESTful services with Flask or FastAPI and working with AWS, Google Cloud Platform or Microsoft Azure. Preferred qualifications Experience with large language model fine-tuning or parameter-efficient tuning methods such as LoRA or QLoRA. Familiarity with orchestration frameworks and tools such as LangChain, LlamaIndex, AutoGen, OpenAI Assistants API or Model Context Protocol. Experience with production machine learning operations, monitoring, observability, security, compliance or data governance for generative artificial intelligence systems. The impact you’ll make The Artificial Intelligence and Machine Learning Engineer will join a team of solution architects, data scientists and machine learning engineers focused on identifying and delivering valuable artificial intelligence solutions. Your work will help teams across FIS use emerging technology responsibly, improve business processes and create new opportunities through scalable generative artificial intelligence and agent-based systems. What we offer you Bring your ideas. Build your future. At FIS, you'll find the support, resources and opportunities to develop your career while helping shape the future of financial technology. We offer: Internal career growth opportunities Opportunities to innovate in fintech Inclusive and diverse team atmosphere Professional and personal development Resources to contribute to your community Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

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  • Source: Indeed

    Information Management Analyst

    Bank of America | Jacksonville, FL

    Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for moderately complex activities supporting the assignment, sourcing, gathering, furnishing and movement of financial and client information and data. Key responsibilities include fund setup, client identification data, pricing, and cost basis reporting. A Job expectations include providing quality service and effective operations support for internal business partners and external clients. LOB Description: The Securities Settlement and Custody Operations group plays a significant role within Wealth Management Operations (WMO). The organization is responsible for Clearing & Settlement for various Pierce and Private Bank distribution channels, servicing Private Bank Securities on PACE, Fund Relationship and Onboarding Mutual Fund & Alternative Investments. The Marketing Services and Support Team is responsible for the initial setup and maintenance of Mutual Funds, Alternative Investments, Unit Investment Trusts, and various other product types for Merrill Lynch Wealth Management and US Trust. There are over 1,400 system indicators supporting more than 31,000 cusips. The team also participates in evaluations and subsequent scoring of the fund company's performance in accordance with operating standards at Merrill Lynch. Opportunities exist for team members to develop leadership, project management and technological skills. The role provides an opportunity to liaise with fund companies and transfer agents to acquire knowledge related to technology business requirements, product fees and billing as well as trading. Responsibilities: Review of onboarding documents received from fund companies which provide instructions for the setup of Mutual Funds, Alternative Investments, Unit Investment Trusts, and various other products Analysis of received data to ensure system supportability Data entry to add products to the proprietary platform Quality review of data entered Testing of system enhancements based upon business initiatives Frequent communication with internal and external business partners Assist with project work as needed Required Qualifications: Ability to provide effective ownership and accuracy with an emphasis on attention to detail Intellectually curious with a desire to identify and implement innovative solutions Ability to prioritize and handle multiple job related duties including day to day tasks and project work in a deadline oriented environment Ability to think critically while effectively managing and finding resolutions to complex situations independently Ability acts proactively to identify, control, and mitigate risks Excellent follow-up and organizational skills Provide outstanding personalized service and exhibit professionalism in all situations Proficient in Microsoft Office Suite with a strong background in Excel Desired Qualifications: Knowledge of Alternative Investments Skills: Account Management Attention to Detail Customer and Client Focus Written Communications Analytical Thinking Oral Communications Prioritization Problem Solving Collaboration Recording/Organizing Information Research Result Orientation Numerical Reasoning Shift: 1st shift (United States of America) Hours Per Week: 40

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  • Source: Indeed

    Specialty Transplant Billing Operator

    Deloitte | Jacksonville, FL 32202

    Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Healthcare IT Infrastructure & Clinical Applications Consultant, you will have the ability to share new ideas and collaborate on projects as an Analyst without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite and/or remote client service delivery. Work you'll do As a Healthcare IT Infrastructure & Clinical Applications Consultant you'll support client teams in implementing, upgrading, and supporting enterprise business and clinical applications. You'll deliver assigned project activities, coordinate with client, vendor, onshore, and offshore teams, and help resolve issues through deployment and ongoing support. Responsibilities Support application implementation, upgrades, and production support. Coordinate day-to-day activities with client, delivery, offshore, and vendor teams; track actions and handoffs. Assist with application configuration, integrations, testing, defect triage, release coordination, and deployment readiness. Investigate issues, coordinate resolution, and support transition to steady-state operations. Maintain project plans, status updates, technical documentation, and operational-readiness materials. Raise risks, dependencies, and issues promptly; communicate progress clearly to stakeholders. Support healthcare infrastructure and data exchange activities involving Windows Server, networking, HL7 v2.x, Epic Bridges, interface engines, REST/SOAP APIs, or FHIR. Follow applicable security, privacy, and compliance practices when handling healthcare information A successful candidate would possess these skills: * Ability to work independently and collaborate as part of a team * Effective written and verbal communication skills * Meticulous attention to detail and quality of work product * Ability to build and sustain professional relationships * Ability to lead projects or workstreams * Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong interpersonal skills and professional demeanor * Ability to meet deadlines * Ability to provide clear guidance to others The team AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector. Qualifications Required: 3+ years of relevant experience in healthcare IT, enterprise applications, infrastructure, systems integration, or technology implementation. Experience supporting application implementation, upgrades, or production support. Familiarity with configuration, integrations, testing, defect management, or release coordination. Working knowledge of Windows Server and networking fundamentals, such as TCP/IP, VLANs, firewalls, or load balancing. Experience with healthcare integration technologies such as HL7 v2.x, interface engines, or Epic Bridges. Familiarity with security concepts such as encryption, identity, TLS/PKI, or HIPAA. Bachelor's degree in information technology, business, healthcare, or a related field; or equivalent experience Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. Limited immigration sponsorship may be available. Preferred Qualifications Experience coordinating work across client, vendor, onshore, and offshore teams. Familiarity with REST/SOAP APIs, FHIR, DICOM, Azure or AWS, VMware, Hyper-V, Citrix VDI, ServiceNow, or monitoring tools. Python or PowerShell scripting experience; familiarity with Git or CI/CD. Exposure to clinical applications such as Mindray Patient Monitors, Telcor CPN, GE Centricity Perinatal, GE MUSE, Lumedx, West-Com, Philips Xper, BD Pyxis, Merge Cardio/Hemo, Dragon Medical One, GE ViewPoint, MagView, Natus XLTek/NeuroWorks, EndoManager, TrackCore, Varian Aria, RightFax, OnBase, iMedConsent, GE Advantx, or 3M 360 Encompass. Certifications Relevant certifications in Azure or Windows Server administration, networking, cybersecurity, or HL7/FHIR are preferred but not required. Equivalent hands-on experience may be considered. For individuals assigned and/or hired to work in a remote role, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $104,400 - $124,000 You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at [email protected] .

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  • Source: Indeed

    ConvergeHEALTH Life Sciences – Product Forward Deployed Engineer – Products & Platforms _CMAT

    Deloitte | Jacksonville, FL 32202

    The Team The Innovation & Delivery Transformation (I&DT) team is building the future of Deloitte's business through new AI-native platforms and products. The team is responsible for identifying, nurturing, scaling, and winning in new markets through new capabilities. Rather than relying on what the firm has historically done, I&DT looks ahead and invests in areas where growth is expected three, five, and ten years into the future. This role is aligned to the Converge for Life Sciences portfolio, Deloitte's AI-enabled platform portfolio for the modern life sciences enterprise. Converge by Deloitte combines proprietary data assets, advanced analytics, and AI-driven decision intelligence to help pharmaceutical, biotech, and medical product organizations accelerate the pace of discovery, development, and commercialization, while improving compliance and operational visibility across the enterprise. This role is 100% dedicated to FastForward. Fast Forward is a flagship offering within this portfolio that supports commercial field operations for pharmaceutical organizations. Position Summary As a Product Forward Deployed Engineer (pFDE), this role is the technical engine of the FastForward pre-sales cycle. Working across Product Management, Engineering, Account, and Pursuit teams, and in close partnership with the FastForward Sales Executive, the pFDE builds and leads product demonstrations, proves technical fit and feasibility, and translates client workflows into credible solution approaches that move opportunities from qualification through proof of value. Recruiting for this role ends on 11/30/2026. Work you'll do We're seeking a seasoned Senior Consultant Product Forward Deployed Engineer (pFDE) to own the technical side of the FastForward pre-sales cycle. This is an experienced individual-contributor role for someone who operates independently: building and running product demonstrations end to end, shaping solutions directly with clients and internal teams, and raising the technical quality of every FastForward pursuit. Success is measured by technical wins, demonstration quality, and the strength of the pursuits it enables. Day to day, the pFDE will have the following key responsibilities: Pre-Sales Discovery & Technical Qualification: Lead technical discovery sessions with prospective clients, alongside account, pursuit, and product teams, to understand commercial workflows, data, integration needs, and success criteria for Salesforce Life Sciences Cloud. Independently qualify product fit and feasibility, distinguishing standard capability from client-specific customization, and help determine whether an opportunity stays product-led or is routed elsewhere. Partner closely with the FastForward Sales Executive to shape opportunities, sequence pursuit milestones, and resolve technical objections throughout the sales cycle. Product Demonstrations & Proofs of Concept Build, own, and lead FastForward product demonstrations end to end, configuring demo environments, tailoring scenarios to the client's needs, and presenting them to both technical and business audiences. Independently stand up and configure demo orgs and proof-of-concept environments. Run fit-gap assessments and proof-of-value exercises that give prospects a credible, hands-on view of the platform before contracting. Solution Shaping & Cross-Functional Support Develop credible solution approaches and technical narratives in partnership with account, pursuit, product, and engineering teams. Serve as the technical bridge between the field and the product organization, feeding client requirements, objections, and market signals back to Product Management and Engineering to inform the product roadmap. Support account teams with technical inputs to proposals, scoping boundaries, and transition-to-delivery clarity so qualified opportunities hand off cleanly. Reusable Assets & Enablement Build reusable technical assets, reference configurations, and demo scripts from pursuit work so the team scales without rebuilding from scratch each time. Develop go-to-market and strategic documentation that supports pursuit strategy and product positioning. Share demonstration and technical best practices with newer pFDEs and pursuit-team members, raising the technical bar across FastForward pre-sales. The successful candidate would possess these skills: Clear, audience-aware communication: explains technical concepts credibly to both technical and business stakeholders and tells a compelling product story in a live demo. Strong organization and prioritization: manages multiple concurrent pursuits and demo builds at once, and sequences competing priorities well. Collaborative, team-first mindset: works fluidly across Sales, Product Management, Engineering, Account, and Pursuit teams, and is comfortable being the connective tissue between the field and the product organization. Self-directed ownership: drives demos and technical qualification end to end and moves work forward without needing close direction. Qualifications Required: Bachelor's degree in Business, Life Sciences, Engineering, Computer Science, or a related field, or equivalent professional experience defined as an additional 4+ years of relevant work experience in lieu of a degree. 4+ years of professional experience in solution consulting, sales engineering, technical pre-sales, forward-deployed engineering, or comparable client-facing technical roles, with a demonstrated ability to operate independently. Hands-on technical experience configuring or building on Salesforce (e.g., administrator-level configuration, flows, validation rules, and other declarative/point-and-click tools), sufficient to build and run product demonstrations without engineering support. Experience independently building and delivering 5+ product demonstrations, proofs of concept, or comparable client-facing technical deliverables. Experience supporting the pre-sales cycle, including technical discovery and translating client needs into solution approaches. Demonstrated ability to distinguish standard product capability from custom work and to communicate that distinction clearly to technical and non-technical stakeholders. Strong collaboration skills across Product Management, Engineering, Account, and Pursuit teams, including experience working directly with sales professionals in a pursuit setting. Ability to travel 20-25%, on average, based on the work you do and the clients and industries/sectors you serve. Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Preferred: Hands-on experience with Salesforce Life Sciences Cloud, Health Cloud, or Veeva CRM. Prior hands-on experience in the client delivery and implementation of field force technology such as Veeva CRM, IQVIA OCE or Salesforce. Experience with Salesforce Agentforce or comparable AI-agent / GenAI capabilities embedded in enterprise applications. Experience in life sciences or healthcare commercial technology environments (e.g., CRM, field engagement, patient services, or market access). Prior experience as a Managed Services Consultant leading full-cycle technology implementation projects, ideally within Life Sciences Commercial or Customer engagement platforms. Prior experience stepping in after go-live to provide ongoing admin support, acting as the product specialist for clients already up Experience building reusable demo assets, reference configurations, or accelerators for a product or pursuit team. Familiarity with data loading, integration patterns, and CRM data models common to life sciences commercial operations, as well as CLI-based deployment or configuration-as-code approaches. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $105,400-207,800. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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    Converge for FSI – RAE Lead Product Forward Deployed Engineer_Products & Platforms

    Deloitte | Jacksonville, FL 32202

    The Team Are you looking for a unique opportunity with both start-up spirit AND enterprise strength? Deloitte's Converge for FSI business offers both! We are looking for a talented individual with an innovative mindset to join the Converge for FSI team in our mission to develop differentiated financial services products that achieve product-market fit. This role is focused on the Retirement Agentic Ecosystem (RAE), an AI-enabled platform that connects retirement systems and coordinates workflows across plan onboarding, ongoing operations and participant servicing-helping providers reduce manual work, improve accuracy and deliver more connected experiences. This is a great opportunity to be on the frontlines of Deloitte's innovation & product strategy while staying close to industry/sector priorities. Position Summary We are looking for a highly skilled and client-facing Forward Deployed Engineer (FDE) to sit at the intersection of engineering excellence and customer partnership. In this role, you will embed directly with our most strategic clients - particularly in the financial services sector - to understand their toughest technical challenges and help them design and implement world-class solutions using our platform. This is a high-impact, high-visibility role with direct influence on product direction. You are equally comfortable whiteboarding microservices architecture with a client's principal engineer, running a hands-on technical workshop for a team of developers, and standing up a compelling proof-of-concept in days. You thrive in fast-moving, high-stakes environments and know how to earn the trust of deeply technical stakeholders. Recruiting for this role ends on 11/30/2026. Work you'll do Serve as a technical point of contact for strategic client accounts, building deep relationships with architects, engineers, and technical leaders Lead discovery sessions to understand client architectures, pain points, and business objectives Translate complex technical concepts into clear, compelling narratives for both technical and non-technical audiences Collaborate with client architects and internal engineering teams to design scalable, production-ready solutions Provide authoritative guidance on microservices architecture, event-driven systems, and cloud-native deployment patterns Review and advise on client system designs, identifying risks and recommending best practices Rapidly prototype and build POCs that demonstrate platform value in the context of a client's real-world use cases Own and deliver polished, technically rigorous demos tailored to the client's specific technology stack and business domain Maintain a library of reusable demo assets and reference implementations Design and facilitate deep-dive technical workshops, hackathons, and onboarding bootcamps for client engineering teams Produce high-quality technical documentation, runbooks, and integration guides Accelerate client time-to-value by enabling their teams to build confidently and independently Act as the voice of the customer - surface product gaps, integration friction, and feature requests to internal product and engineering teams Partner with Sales, Solutions Architecture, and Product to shape the technical go-to-market strategy The successful candidate would possess these skills: Deep expertise in Java and Spring Boot, including building production-grade microservices Strong understanding of event-driven architecture - Kafka, event sourcing, CQRS, async messaging patterns Hands-on experience with microservices design principles: service decomposition, API design, resiliency patterns, observability Proficiency across multi-cloud environments, with AWS as a primary platform; working knowledge of Azure and GCP Familiarity with containerization and orchestration (Docker, Kubernetes) Exposure to Agentic AI frameworks and tooling - including LangGraph, LangChain, or similar orchestration frameworks Practical understanding of LLM integration patterns, prompt engineering, and AI-powered application design Interest in staying current with the rapidly evolving AI/ML landscape and translating it into client-relevant use cases Exceptional communicator - able to lead technical conversations with senior engineers and C-suite stakeholders alike Strong facilitation skills for running workshops, design reviews, and working sessions Self-directed, highly organized, and comfortable managing multiple client engagements simultaneously Natural curiosity and a bias for building - you'd rather spin up a demo than write a slide about one Qualifications Required: Bachelor's Degree in Engineering, Business, Marketing or equivalent field. MBA a plus. 5+ years of software engineering experience, with significant time spent in client-facing, solutions engineering, or field engineering roles Ability to travel 20-40%, on average, based on the work you do and the clients and industries/sectors you serve. Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Preferred: Background in financial services, specifically retirement & wealth, strongly preferred Experience with CI/CD pipelines and DevSecOps practices Contributions to open-source projects or public technical content (talks, blogs, repos) Prior experience in a startup or high-growth SaaS environment Prior experience using AI and LLMs to rapid prototype in a sales, business development or product demonstrations Relevant cloud certifications (AWS Solutions Architect, GCP Professional, etc.) The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $134,500-$265,100 You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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    Accounts Receivable Analyst

    Deloitte | Jacksonville, FL 32202

    Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Accounts Receivable Analyst, you will have the ability to share new ideas and collaborate on projects as an Analyst without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite and/or remote client service delivery. Recruiting for this role ends on 11/20/2026 Work you'll do As an Accounts Receivable Analyst you will deliver Back End Revenue Cycle Management (RCM) services, including Billing and Claims Submission, A/R Follow-up, Denials Management, Payment Posting, and Credits and Refunds, for health care provider client Review AR aging reports and work queues to identify unpaid and delayed claims. Follow up with third party payers, including commercial and government payers, on outstanding balances to understand claim status and payer requirements to adjudicate claim. Analyze claim status, remittance advice, and Explanation of Benefits (EOBs) to determine root causes of non-payment. Document claim status details and payer-provided information Provide account information to payers and required and resolve issues related to eligibility, authorizations, claim edits, coordination of benefits, and missing documentation. Rebill corrected claims and route issues to coding, billing, credentialing, denials, and/or clinical teams as needed. Review payments, contractual adjustments, denials, and patient responsibility balances to validate accurate account resolution. Adhere to defined SOPs and workflows and work within Epic Resolute Hospital Billing, claims clearinghouse, payer websites and portals, and other systems and required by workflows. Meet and exceed minimum productivity and quality standards; submit to performance improvement plans as required according to guidance from engagement management. Support team members in resolving complex claims. Support engagement management in pulling performance reporting. A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to provide clear guidance to others The team AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector. Qualifications Required: Bachelor's degree in information technology, business, healthcare, or a related field; or equivalent experience 2+ years of experience in hospital accounts receivable follow-up operations or related revenue cycle functional area; intermediate proficiency in ; experience working according to high performing productivity and quality standards; experience working in claims clearinghouse system; familiarity with Epic Analytics and Reporting applications. Experience using Epic Resolute Hospital Billing application Experience working in claims clearinghouse systems Experience using Epic Analytics and Reporting applications Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. Limited immigration sponsorship may be available. Preferred: Experience using Microsoft Word, Excel, and PowerPoint Experience supporting clinical or healthcare business operations Experience managing multiple projects or workstreams Experience preparing and delivering technical demonstrations Experience analyzing billing workflows, claim issues, or operational data For individuals assigned and/or hired to work in a remote role, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $53,000 to $62,700.

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    Mergers and Acquisitions Product Technology Diligence Senior Manager

    Deloitte | Jacksonville, FL 32202

    Our Deloitte Strategy & Transactions team helps guide clients through their most critical moments and transformational initiatives. We offer comprehensive end-to-end support and advisory services, covering areas such as valuation modeling, cost optimization, restructuring, business design and transformation, infrastructure and real estate, mergers and acquisitions (M&A), and sustainability. The team works closely with clients at every stage of their journey, helping them navigate challenges, avoid financial pitfalls, and implement practical solutions before, during, and after major transformational projects or transactions creating lasting impact. Our IT and Product Technology (product tech) Diligence Specialists focus on delivering successful, informed business decisions by identifying the key IT and software / product tech risks and opportunities associated with the most challenging M&A transactions. If you're a trailblazer in product technology and software diligence, this role was designed for you-seize your seat at the table and take your career to new heights! Recruitment efforts will end on 6/26/2026 Work You'll Do As a Senior Manager, you will sell, lead and deliver complex strategic engagements that help refine our clients' IT and product tech / software strategy with a focus on inorganic growth. This is done by conducting operational diligence, divestiture support and post-merger support for clients as they assess JVs, partnerships, acquisitions or potential sales. Senior Managers also use their existing transferable skills across other core IT domains. Product tech diligence Senior Managers are self-starters who are comfortable in energetic and dynamic cultures. Senior Managers are expected to contribute to the firm's growth and development in a variety of ways including but not limited to: Partner with senior executives to define how they employ M&A - in alignment with their corporate strategy Partner with private equity clients as they evaluate their portfolio and engage in buy-side and sell-side inorganic opportunities Facilitate M&A product tech / software diligence discussions with clients and target companies across industries with a focus on identifying risks and value creation opportunities across the IT organization, processes, applications (custom-developed and off-the-shelf), infrastructure, cloud technology, and cyber-security; and demonstrate a keen understanding of how technology enables business strategy and operational capabilities Identify gaps and risk associated with software enablement, product maturity and IT technical debt and provide recommendations on how to mitigate the risks in the M&A context Demonstrate a keen understanding of technology costs and financials, and quickly conduct cost transformation and cost estimation analysis through a combination of 3 rd party benchmark and proprietary data and tools Develop key diligence artifacts including agendas, data request lists, interview guides, high-level roadmaps, one time and recurring cost analysis models, benchmark analysis, synergy analysis, contract analysis, tech-related transition service agreement schedules, high-level integration, divestiture and/or standup roadmaps, client deliverables and other related artifacts Identify and collaborate with appropriate subject matter advisors to best serve clients with excellence Own and present project deliverables that reflect a high standard of analysis, as well as manage direct on-time, quality delivery of work products Serve as the primary day-to-day contact for client executives Execute on multiple projects concurrently and work with Manager-level personnel to ensure excellence Work effectively as the leader of a team and as an individual Mentor and develop staff through informal coaching and day-to-day project interactions Improve internal processes and promote knowledge sharing in the team, by contributing to the community of practice, blogs, and other forms of market eminence Develop "point- of-view" documents, participate in public speaking events and get published in industry periodicals Provide a broad continuum of advisory services to support mergers, acquisitions, carve-outs, and partnerships including developing strategy, target scans, and IT/product, commercial and operational diligence The successful candidate would possess these skills: Ability to work independently and collaborate as part of a team • Effective written and verbal communication skills • Meticulous attention to detail and quality of work product • Ability to build and sustain professional relationships • Ability to lead projects or workstreams • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment • Strong interpersonal skills and professional demeanor • Ability to meet deadlines • Ability to mentor and provide clear guidance to others The Team Our M&A team offers expert guidance to corporate and private equity clients in navigating complex growth and divestiture scenarios. Our services encompass M&A strategy and transaction diligence, integration and separation planning and execution, as well as transaction financing. Within Deloitte's M&A Offering, we have strategy and diligence specialists who focus on the value creation potential of each transaction and its inherent operational risks. The Deloitte IT Diligence team executes across several services through evaluating technology systems and operations of companies, identifying potential risks, and helping ensure IT is a successful enabler for an M&A transaction. Each service has a focus across an organization's people, process, applications, infrastructure and software, and incorporates unique industry considerations. Product tech diligence helps our clients by reviewing proprietary technology products, cyber security, initial carve out/standup requirements and initial integration/separation planning requirements. This is done through an integrated platform which more clearly checks the alignment of the deal macros with our clients' investment theses, focusing on the foundational maturity of the target company. This brings more value creation concepts to the diligence effort and applies a metrics-driven perspective. Qualifications: Required: 8+ years of software / technology experience in the following areas: IT organization, IT processes, applications (custom-developed and off-the-shelf), infrastructure, cloud technology, and cyber-security; with a keen understanding of how technology enables business strategy 8+ years of experience synthesizing data, identifying risks and value-creation opportunities, and developing perspectives and implications (drawing directionally correct conclusions about the assessed target company) as part of an overall concrete assessment of the subject company 8+ years of M&A product tech / software diligence or M&A product tech / software diligence service delivery experience in the following areas: Leading product tech diligence engagements for large and/ or mid-market PE clients and portfolio companies Assessing technology architecture from data, infrastructure and integration standpoint to provide comments on reliability and scalability of software or IT environment 6+ years of experience setting, leading and managing engagement objectives by defining the scope, plan and budget, as well as engagement economics risk 6+ years of experience business development by building and maintaining contact with top decision makers at key clients, participating in and leading aspects of the proposal development process, and contributing to the development of proposal pricing strategies Lead responsibility and delivery of at least 40+ product tech projects for strategic or financial clients Experience either in client service or in a consultative role (e.g., Corp Dev, Business Development, or Strategy) Bachelor's degree and 8+ years consulting and/or industry experience; alternatively, an MBA with 6+ years relevant work experience Limited immigration sponsorship may be available Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve Preferred: Experience at a top strategy consulting firm or private equity / M&A Strategy focused boutique consulting firm MBA or technology-related advanced degree with 8+ years relevant work experience with at least 8+ years of consulting experience, 4+ years of M&A consulting, and at least 8+ years of practical IT operational experience Experience leading digital transformation efforts across ERP, cloud, infrastructure, custom-developed technologies, etc. Experience leading pre- and post- merger M&A IT activities Lead responsibility for the delivery of at least 50+ IT diligence projects for strategic or financial clients or other similar experience from other industry or consulting roles The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $155,600 to $306,800. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at [email protected] .

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    Senior Consultant Cybersecurity Architecture – Cloud Security

    Deloitte | Jacksonville, FL 32202

    We are seeking a talented, passionate cyber security specialist who will serve as a technical interface and subject matter expert in designing, implementing, and supporting an enterprise-class application-centric micro-segmentation service for Deloitte US Member Firm. The professional will lead and collaborate with application teams, infrastructure teams, and vendors to support all phases of product integration, deployment, operations, and maintenance for critical business applications and workload isolation. Recruiting for this role ends on 11/2/2026. Work you'll do Assist in the design, implementation, and sustainment of zero trust architectures to safeguard critical assets and data against emerging cyber threats. Serve as the subject matter expert (SME) for application micro-segmentation and zero-trust principles, methodologies, and technologies. Collaborate with Network and Firewall Teams, Application Teams, Server Teams, Cloud Engineering Teams etc. to design, implement, and support an enterprise-class application-centric micro-segmentation solution and service. Lead implementation of micro-segmentation to safeguard critical applications as part of a multi-year program. Identify new service requirements in support of our Zero Trust strategy. Lead and support troubleshooting for micro-segmentation service. The successful candidate would possess these skills Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to provide clear guidance to others The team Deloitte Technology US (DT - US) helps power Deloitte's success, which serves many of the world's largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence. The ~3,000 professionals in DT - US deliver services including: Cyber Security Technology Support Technology & Infrastructure Applications Relationship Management Strategy & Communications Project Management Financials Cyber Security Cyber Security vigilantly protects Deloitte and client data. The team leads a strategic cyber risk program that adapts to a rapidly changing threat landscape, changes in business strategies, risks, and vulnerabilities. Using situational awareness, threat intelligence, and building a security culture across the organization, the team helps to protect the Deloitte brand. Areas of focus include: Risk & Compliance Identity & Access Management Data Protection Cyber Design Incident Response Security Architecture Business Partnership Qualifications Required: Bachelor's degree or equivalent in Information Technology, Computer Science, or Engineering. Minimum 8 years of various technology experience. Minimum 4 years of related Cyber Security experience with a focus on network security engineering, including firewall policy design, rule management, and hands-on experience securing east-west traffic in enterprise environments. Proficiency in Python development for automation and scripting, including experience building security tooling, policy automation, or infrastructure-as-code workflows. Networking fundamentals with demonstrated experience across both cloud environments (AWS, Azure, or GCP) and on-premises data center infrastructure, including VLANs, subnetting, routing protocols, firewall policy, and east-west traffic segmentation. Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve. Preferred: Experience with micro-segmentation platforms (e.g., Illumio, Guardicore, Cisco Secure Workload) and practical application of Zero Trust principles such as least-privilege access, identity-aware policy enforcement, and network segmentation strategy. Experience deploying, managing, and tuning micro-segmentation security policies. Networking knowledge and experience in traffic analysis using tools such as Wireshark. Experience with virtualization technologies such as VMware, Hyper-V. Experience with cloud platforms such as Azure, GCP and/or AWS. Understand application tiering architecture (web, application, database), communication patterns and application connectivity. Experience with Windows server/Linux operating systems. Knowledge of the Zero Trust Framework or NIST 800-207 (Zero Trust Architecture). Experience working with all levels of management, stakeholders, and vendors. Familiarity with technologies such as Infrastructure-as-a-Service (IaaS), Software-Defined Networking (SDN) and containers. Experience designing and managing firewalls or other network segmentation tools. Experience setting up, configuring, policy creation, and troubleshooting firewalls such as Palo Alto, Cisco, Windows Packet Filtering, and IP Tables. Well versed in one of the scripting languages (e.g. PowerShell, Python and BASH). System forensics and investigation skills, including analyzing system artifacts (e.g. file system, memory, running processes, network connections, logs). CISSP, GIAC, CCNA or other related Information Security certifications. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $102,500 to $210,600. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. EA ExpHire RITM10406999

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    Senior Tax Analyst – US Indirect Tax, Deloitte Global Finance

    Deloitte | Jacksonville, FL 32202

    Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization. Work you'll do The Senior Analyst, Tax - US Indirect Tax supports the Deloitte Global's US indirect tax function, with a focus on sales and use tax, gross receipts taxes, business license taxes, and other state and local indirect taxes. The role is responsible for accurate and timely compliance, research, reporting and analysis of multistate tax matters, coordination of notices and audits, and continuous improvement of indirect tax processes. The Senior Analyst works closely with Tax leadership, Finance, Accounts Payable, Procurement, and external advisors, and interacts with stakeholders both within the United States and outside the United States. Prepare and review multistate sales and use, commercial rent tax, OH CAT, gross receipts (e.g., Washington B&O), business license tax returns and etc. Maintain the compliance calendar, tax registrations, and business license updates, including partner information changes. Reconcile indirect tax accounts and support month-end and year-end accruals. Review accounts payable data for use tax accruals and maintain exemption certificates. Analyze taxability, nexus, and sourcing across jurisdictions. Respond to tax notices and coordinate audits with external advisors. Streamline and automate processes, including tax engine and ERP configuration, and maintain process documentation and controls. Partner with Finance, Accounts Payable, Procurement, Payroll, and Legal on indirect tax matters. Review loan staff work and provide concise updates to tax leadership. The team Global Finance provides the most cutting-edge and insightful research and analysis of the financial health of the entire Deloitte organization around the world. We advise, guide, and monitor global initiatives in five major areas: tax, member-firm reporting, finance and accounting, strategic projects, and financial analysis. Qualifications Bachelor's degree in Accounting, Finance, Taxation, or a related field or equivalent experience. Minimum 4 years of experience in US state and local or indirect tax, in public accounting, a professional services firm, or a corporate tax department, CPA or equivalent is preferred. Working knowledge of sales and use tax, gross receipts taxes, business license requirements, etc., across multiple states. Experience preparing and reviewing multistate indirect tax returns and account reconciliations. Advanced proficiency in Microsoft Excel (e.g., lookups, pivot tables, data analysis) and the Microsoft 365 suite. Strong analytical, research, and written communication skills. Ability to manage multiple deadlines and priorities with a high degree of accuracy.Technical expertise: Applies indirect tax knowledge to reach sound, well-documented conclusions. Attention to detail: Delivers accurate, complete, and audit-ready work. Communication: Explains tax matters clearly to tax and non-tax stakeholders. Collaboration: Builds effective working relationships across Finance, business teams, and external advisors. Continuous improvement: Proactively identifies risks, inefficiencies, and opportunities for automation. Limited immigration sponsorship may be available.

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    ConvergeCONSUMER, Backend DevOps_Products & Platforms

    Deloitte | Jacksonville, FL 32202

    The Team ConvergeCONSUMER™ is a product-driven business that combines differentiated consumer insights with robust prediction and optimization capabilities to help consumer-focused businesses improve decision-making and deliver personalized experiences to drive growth, consumer loyalty, and profitability. We operate with the speed and agility of a startup within the world's largest professional services firm. We drive value for our clients by optimizing decisions and actions at a level of granularity only made possible with today's data and technology. ConvergeCONSUMER's suite of solutions helps consumer-facing businesses prosper in a world being re-shaped by convergence, where the lines between industries, competitors and collaborators, consumers and suppliers, and even human and artificial intelligence have blurred. Position Summary Are you the person people call when a delivery-blocking issue needs to be found fast? As a Backend DevOps & UAT Engineer on ConvergeCONSUMER, you'll be the technical backstop for our product delivery teams - troubleshooting backend issues, owning UAT coordination, and making sure problems get tracked to resolution instead of falling through the cracks. Recruiting for this role ends on 11/30/2026. Work you'll do As the Backend DevOps & UAT Engineer, you will: Troubleshoot backend issues surfacing during product delivery and client implementations, working across environments to isolate root cause Own User Acceptance Testing (UAT) coordination for product releases, catching and resolving issues before go-live Escalate and track defects and delivery blockers across engineering, delivery, and product teams until resolved Build and maintain test scripts and scenarios to validate backend functionality ahead of releases Partner with delivery teams to validate environment configuration, data, and integration issues during implementations Support CI/CD pipeline health and flag recurring failure patterns to engineering Document recurring issues and troubleshooting steps to build the team's shared knowledge base The successful candidate would possess these skills: Methodical troubleshooter who can isolate root cause across multiple layers of a system under time pressure Comfortable working across engineering, delivery, and product teams to track an issue through to resolution Detail-oriented tester who thinks through edge cases and the downstream effects of changes Clear written communicator, able to document issues and steps so others can follow them Stays calm under pressure when a delivery-blocking issue needs fast triage and escalation Continuous-improvement mindset toward reducing recurring issues over time Qualifications Required: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. 5+ years of backend development or DevOps experience supporting product delivery or implementation troubleshooting Hands-on experience with UAT coordination, defect tracking, and escalation management across engineering and delivery teams Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve. Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Preferred: Experience with CI/CD tooling and pipeline troubleshooting Experience supporting client-facing product implementations or deployments The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,700 -$218,300. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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    Oracle HCM Cloud Technical Integration Lead

    Deloitte | Jacksonville, FL 32202

    Our Deloitte Human Capital team helps organizations create value through people performance. We work with clients to reimagine work, the workforce, and the workplace across the enterprise and to transform their HR functions with AI and emerging technology. With the rapid pace of change in today's world, you will help clients answer questions like: How do I access, develop, and motivate my workforce? What should my AI strategy be for the HR function? Do I have the right organization and culture to enable performance? Join our team to make work better for humans and humans better at work. Recruiting for this role ends on 12/30/2026. Work You'll Do As a Consultant on the team, you will be responsible for: Leading the design, coordination, and delivery of Oracle HCM Cloud technical integrations across enterprise systems Defining integration strategy and overseeing inbound/outbound interfaces, middleware coordination, data mapping, and end-to-end validation Partnering with HR, security, and technology stakeholders to ensure solutions are aligned to functional, technical, and compliance requirements Leading data conversion planning and execution, including extraction, cleansing, transformation, load support, reconciliation, and cutover readiness Managing technical risks, dependencies, defects, and issue resolution across integrations and conversions throughout the project lifecycle Supporting testing, deployment, go-live, and post-production stabilization to help ensure successful Oracle HCM Cloud implementation outcomes A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to provide clear guidance to others The Team Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise. Our HR Strategy & Technology offering develops leading global HR strategies and implements HR technologies that drive transformation, maximize the workforce experience, and sustain HR effectiveness and value while navigating a world of disruption. Qualifications Required: 3+ years of experience delivering Oracle HCM Cloud technical solutions 2+ years of experience with leading the integrations for a full-life cycle implementation of Oracle Cloud HCM Ability to obtain and maintain the required Public Trust clearance for this role Bachelor's degree Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Preferred: Experience delivering across multiple Oracle HCM Cloud implementations within large-scale, multi-stakeholder public sector programs supporting 10,000+ employees Experience in government and public sector implementations Oracle HCM Cloud certified The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $93,100 to $131,100. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #GPSHC2026 #GPSOracle2026

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    Customer Experience Consultant

    Deloitte | Jacksonville, FL 32202

    Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting for this role ends on 12/31/26 Work You'll Do As a Consultant, Strategy, Growth, and Transformation on the Customer Strategy & Design team, you will be responsible for: Requirements gathering & strategy implementation Translating business goals into an XM solutions - define survey types, workflows, data models, and integration points Setting up surveys, dashboards, automations, and embedded logic within Qualtrics Connecting Qualtrics to CRM, HRIS, data warehouses, or other systems via APIs, web services, or SSO Verifying data flow, intercepts, and reporting before live rollout Engaging stakeholders, providing training, and embedding experience management into team culture A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to provide clear guidance to others The Team Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise. Our Customer Strategy & Design team discovers, designs, and prototypes customer growth strategies and innovation portfolios. Qualifications Required: Bachelor's degree preferably in computer science, information systems, data analytics, software engineering, or business analytics. 2+ years of experience advising clients on best-practices of configuration for data collection. 1+ years of experience delivering platform demos and technical walkthroughs to business stakeholders, translating data-driven findings into clear action. 2+ years of experience analyzing customer feedback data and creating dashboard-based reporting. Ability to travel 0-25%, on average, based on the work you do and the clients and industries/sectors you serve. Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Preferred: Qualtrics certification. 1+ years of experience using JavaScript or Python to create survey logic, automate platform workflows, or deploy website feedback code. 1+ years of experience configuring Qualtrics Experience Management (XM) Platform surveys, workflows, embedded data, dashboards, and reporting. 1+ years of experience designing integrations between cloud platforms and customer relationship management (CRM), human resources information systems (HRIS), or data warehouse platforms using application programming interfaces (APIs), web services, or single sign-on (SSO). 1+ years of experience integrating Qualtrics with Salesforce, SAP, or Slack. 1+ years of experience supporting federal, state, or local government agencies or public higher education institutions. 1+ years of experience configuring solutions in environments subject to Federal Risk and Authorization Management Program (FedRAMP) requirements. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $82,600 to $162,800 You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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    Windows/Linux Admin with Splunk & Dynatrace

    LTM Limited | Jacksonville, FL

    Role description Job Summary We are seeking an experienced Application Production Support Engineer to provide daytoday support for critical applications within the Global Wealth and Investment Management GWIM organization The role focuses on production stability incident management infrastructure triage monitoring process improvement and stakeholder communication The ideal candidate will have strong experience supporting enterprise applications across Windows and Linux environments with a proven ability to troubleshoot complex issues and restore services in highpressure production environments Primary Skills Application Production Support Windows Linux Server Administration Incident Problem Management Log Analysis and Troubleshooting Monitoring and ing Tools Infrastructure Support Triage Production Issue Resolution Root Cause Analysis RCA Runbook Development Service Restoration Availability Management Secondary Skills ITIL Processes Automation Scripting PowerShell Shell Python Knowledge Management Process Improvement Initiatives Application Performance Monitoring Change Release Management Middleware and Infrastructure Support Stakeholder Communication Service Stability Engineering Key Responsibilities Provide daytoday production support for businesscritical applications Review application server and infrastructure logs to identify and resolve issues proactively Manage production incidents including userimpacting issues branch outages and infrastructurerelated events Coordinate with problem management teams to perform root cause analysis and implement permanent fixes Develop and maintain operational runbooks monitoring dashboards and ing mechanisms Partner with infrastructure application and support teams to address technology and process gaps Ensure timely communication and status updates to stakeholders management and senior leadership during incidents Drive continuous service improvement initiatives focused on availability stability and operational efficiency Support production releases maintenance activities and change implementations Contribute to knowledge sharing and operational readiness across support teams Preferred Experience Experience supporting applications in the Banking or Financial Services domain Strong understanding of enterprise production support and service management processes Experience working in 24x7 support environments Exposure to monitoring tools such as Splunk Dynatrace AppDynamics or similar platforms Familiarity with infrastructure and application support across distributed systems Skills Mandatory Skills : Monitoring & Observability, ServiceNow ITSM Other details Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity. Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”): Benefits and Perks: Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Benefits Compensation range: $52,000.00 to $114,000.00 per year About LTM LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltm.com/careers/recruitment-fraud-alert

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    Business Development Executive 3

    Genpact | Fleming Island, FL 32003

    Business Development Executive Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook. Job Description Responsibilities: Generate $10M in annual contract value by positioning Genpact’s BPO, ITO, and consulting offerings. Develop and communicate a strategic sales plan to achieve assigned business development goals. Close outsourcing engagements ranging from $25M to $100M+ with EVP and C-level buyers. Maintain a consistent pipeline of opportunities in the applicable vertical and work to secure new clients. Collaborate closely with account management and delivery organizations to foster a client-centric culture. Serve as a trusted advisor, providing thought leadership on current business issues and strategy to C-level executives. Leverage executive-level relationships to enhance Genpact’s brand and improve market position in the vertical. Represent Genpact at industry events, including conferences and tradeshows, to promote the brand and expand networks. Qualifications Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics Certifications Required Skills Business Development, Client Relations, Data Analytics, Negotiation, Sales, Strategic Planning Language English Language Proficiency - Proficient - C2 Additional Job Location - Job Type Regular Master Skill List - Business Development Remote Type - Remote Work Shift - Any (United States of America) The approximate annual base compensation range for this position is: 100,000 to 125,000 USD “Los Angeles California-based candidates are not eligible for this role” The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity. Why join Genpact? • Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter • Make an impact – Help global enterprises solve business challenges that matter • Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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    Logistics Analyst

    Republic Services | Jacksonville, FL 32256

    POSITION SUMMARY: A Logistics Analyst is responsible for the coordination and oversight of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers. Additional responsibilities include the oversight of safety, customer experience, and productivity. PRINCIPAL RESPONSIBILITIES: • Ensure compliance with all required safety policies and procedures. • Analyze daily route information and implement changes to daily routing to ensure efficient, proactive, and immediate improvements to route standardization, efficiency and accuracy using the internal routing platform. • Use routing system visibility and flexibility to analyze and respond to same day changes or next day planning for the service needs of our customers to ensure on-route efficiencies and improve route design by identifying patterns and improvement areas. • Ensure all routes are closed on time by verifying the data for accuracy and making the close route process durable. • Quickly and proactively evaluate and resolve problems that may arise while trucks and drivers are in transit. • Proactively manage driver safety and security of Company assets and provide direction to drivers. • Collect, interpret, and analyze various types of logistics data including inventory, asset reliability, and other route data to make decisions that increase overall routing accuracy. • Be in constant communication with drivers to evaluate route progress and make sure they have all necessary information. • Evaluate and escalate driver performance issues or concerns for resolution. • Understand route sequencing to drive efficiency. • Respond to missed pickups and service commitments by scheduling customers accordingly. • Evaluate and educate drivers regarding missed pickups and develop strategies to avoid any future missed pickup failures. • Create routes with maximized capacity and review loads per driver per day goals to maximize profitability. • Monitor daily routing activities and resolve issues to ensure pickup and delivery is on time. Evaluate and assess need for swing routes and verify all swing opportunities have been identified. • Analyze trends in swing percentage to identify improvement opportunities. • Ability to expect the unexpected and monitor and adjust today and tomorrow’s plans throughout the day. • Understand daily disposal plans to help identify optimal disposal sites for each load to hold drivers accountable to adhering to the assigned disposal sites. • Meet to discuss disposal plans and recommendations with the Operations Manager and make updates if any intercompany or 3rd party changes occur. • Determine if service requests can be pulled forward to drive efficiency while also providing the best experience for our customers. • Perform other job-related duties as assigned. CUSTOMER EXPERIENCE: • Courteously interact with customers, as required. • Route design is the first defense against customer service issues, and non-compliance from both hours of service and weight compliance standpoint. Routes must be set up in a way that allows drivers to be safe, successful, and efficient. • Analyze and prioritize the promises that we make to customers to ensure that these customers are serviced, and our promises are kept. • Call Center communication must be updated daily. Continual assessments and communications are required to reduce missed pickups and improve the communication channel between the division and the customers. • Evaluate route issues that may cause delays and utilize the tools available to communicate to the impacted customers. • Continually review routing media to process service exceptions/general messages/extra services information in order to meet the customer’s needs. • Ensure the highest level of customer satisfaction by adhering to and executing our universal service commitments. QUALIFICATIONS: • Analytical and problem-solving skills. • Strong written and verbal communication skills. • Ability to work in a fast-paced environment with rapidly changing priorities. • Skillful with Microsoft Office Suite or similar software. • Ability to understand and execute time-sensitive tasks. • Experience in a customer-facing position. • Two years of prior experience working in a Dispatcher or similar leadership role preferred. Rewarding Compensation and Benefits Eligible employees can elect to participate in: • Comprehensive medical benefits coverage, dental plans and vision coverage. • Health care and dependent care spending accounts. • Short- and long-term disability. • Life insurance and accidental death & dismemberment insurance. • Employee and Family Assistance Program (EAP). • Employee discount programs. • Retirement plan with a generous company match. • Employee Stock Purchase Plan (ESPP). • Paid Time Off (PTO) • Benefits: https://jobs.republicservices.com/us/en/about-us/benefits The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. EEO STATEMENT: Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. For any concerns relating to Republic Services’ commitment to equal opportunity employment, you may contact the AWARE Line at 1-866-3-AWARE-4. ABOUT THE COMPANY Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world. In 2025, Republic’s total company revenue was $16.6 billion, and adjusted EBITDA was $5.3 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills. Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer. Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 42,000 team members understand that it's not just what we do that matters, but how we do it. Our company values guide our daily actions: • Safe: We protect the livelihoods of our colleagues and communities. • Committed to Serve: We go above and beyond to exceed our customers’ expectations. • Environmentally Responsible: We take action to improve our environment. • Driven: We deliver results in the right way. • Human-Centered: We respect the dignity and unique potential of every person. We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 5.1 million people in 2024 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods. STRATEGY Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets. We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation. With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers. Recycling and Waste We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs. Environmental Solutions Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need. Sustainability Innovation Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth. The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. These innovative sites process rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America. Our customers are increasingly looking for decarbonization solutions, and we are leveraging our network of landfills to meet that need. Republic is committed to harnessing landfill gas, a natural byproduct of decomposing waste, and converting it to energy. Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year). RECENT RECOGNITION • Barron’s 100 Most Sustainable Companies • CDP Discloser • Dow Jones Best-In-Class Indices • Ethisphere’s World’s Most Ethical Companies • Fortune World’s Most Admired Companies • Great Place to Work • Sustainability Yearbook S&P Global

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