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  • Source: Indeed

    Manager, Private Equity / Fund of Funds Accounting

    SS&C | Jacksonville, FL

    SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Job Title: Manager, Private Equity / Fund of Funds Accounting Locations: Jacksonville, FL (hybrid) or New York City (hybrid) About the Role Join a growing team supporting some of the most sophisticated private equity and fund-of-funds managers in the market. As a Manager on our team, you’ll serve as a trusted advisor to clients, lead a team of accounting professionals, and oversee the full lifecycle of complex alternative investment structures. This role offers a unique combination of technical depth, client exposure, and people leadership. You’ll partner directly with investment managers, auditors, tax professionals, and senior stakeholders while helping develop the next generation of fund accounting talent. Whether you’re looking to expand your private markets expertise, broaden your leadership experience, or increase your visibility with premier fund sponsors, this role provides a strong platform for long-term career growth. Why Join SS&C SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence. You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments. How You Will Make an Impact Serve as the primary relationship manager for key private equity and fund-of-funds clients, delivering exceptional service and acting as a trusted advisor Lead the preparation and review of fund accounting, investor reporting, and financial statement deliverables across complex fund structures Mentor, coach, and develop team members while fostering a collaborative, high-performing culture Oversee fund activity including capital calls, distributions, carried interest allocations, accruals, and valuation adjustments Review capital account statements, investor allocations, management fee calculations, and supporting workpapers Build, review, and maintain distribution waterfall models and other complex fund calculations Partner with clients, auditors, and internal teams throughout year-end reporting and audit cycles Drive process improvements and operational efficiencies that enhance the client experience and team effectiveness Contribute to strategic initiatives and help shape best practices across the broader fund administration organization Manage multiple client engagements while ensuring accuracy, quality, and timely delivery Prepare and review workpaper files, capital account statements, investor allocations, and management fee calculations Build and maintain distribution waterfall models in accordance with fund terms Provide significant input into hiring and termination decisions as well as providing continuous performance feedback to staff Review financial statements, supporting schedules, and disclosures for accuracy and completeness Required Experience Bachelor’s degree in Accounting, Finance, or a related field 7+ years of accounting experience with alternative investment funds, including private equity and/or fund-of-funds structures 2+ years of experience leading, supervising, or mentoring accounting Strong knowledge of U.S. GAAP and investment partnership accounting Strong analytical, problem-solving, and communication skills Collaborative mindset with a desire to contribute to team success and continuous improvement Demonstrated ability to lead teams, develop talent, and drive results in a client-focused environment Ability to balance technical excellence with outstanding client service Proven project management and organizational skills, with the ability to manage multiple priorities effectively Proficiency in Microsoft Office suite, with advanced Excel skills What Sets You Apart CPA designation preferred Experience with Investran or similar private equity accounting platforms Join SS&C, where innovation meets global opportunities. Click here to apply. #LI-TR1 #LI-Hybrid Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity. Actual base salary will vary based on several factors, including but not limited to relevant skills, prior experience, education, demonstrated performance, and geographic location. New York: The expected base salary for the position is between 130000 USD to 160000 USD. Other States expected base salary for the position is between $78,000 USD to $165,000 USD. In addition, employees in this role may be eligible for consideration on an annual basis for a discretionary bonus and/or equity awards, such as restricted stock units or stock options, based upon individual and business performance at the company’s discretion. Applications will be accepted on an ongoing basis until the position is filled. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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  • Source: Indeed

    Supervisor, Finance Operations

    Catalis | Jacksonville, FL 32216

    Who We Are Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal levels. Our innovative solutions are designed to streamline processes, enhance efficiency, and improve the delivery of government services to the public. At Catalis, we are committed to leveraging technology to make government interactions simpler, faster, and more accessible. The Opportunity The Finance Operations Supervisor is responsible for leading the daily activities of a team of Finance Analysts and Financial Processors supporting multiple College Savings programs. This position oversees financial transaction processing, account maintenance, reconciliations, exception management, and operational controls to ensure the accurate and timely execution of financial activities while maintaining compliance with contractual obligations, regulatory requirements, and service level agreements. This role is a hands-on operational leader responsible for developing employees, driving operational excellence, implementing process improvements, and maintaining a culture of accountability, accuracy, and customer service. The supervisor serves as the primary escalation point for operational and financial issues and partners closely with Client Services, Technical Support, Business Analysts, Accounting, Compliance, and Systems teams to ensure seamless service delivery and financial integrity. What You Will Do: Core Responsibilities Operational Leadership Lead the daily operations of the Finance department. Ensure all contractual service levels and client commitments are consistently achieved. Oversee the accurate and timely processing of contributions, distributions, account maintenance transactions, returned payments, exception processing, and other financial transactions. Ensure daily, weekly, and monthly reconciliation activities are completed accurately and within established timelines. Monitor operational workloads and balance resources to meet production and quality expectations. Identify operational and financial risks and implement corrective actions before service levels or financial controls are impacted. Serve as the primary escalation point for complex transaction and reconciliation issues. People Leadership Supervise, coach, mentor, and develop a team of Finance Analysts and Financial Processors. Conduct regular one-on-one meetings, performance reviews, and coaching sessions. Establish clear performance expectations related to productivity, quality, accuracy, and timeliness. Monitor employee performance and hold team members accountable for results. Develop succession plans and reduce operational dependency on individual employees. Foster a collaborative, customer-focused, and accountable team culture. Recognize and develop high-performing employees for future advancement opportunities. Training & Employee Development Develop and maintain structured onboarding and training programs. Create individual development plans for each employee. Implement cross-training plans with measurable completion milestones. Coordinate professional development opportunities, including Udemy learning paths. Maintain training documentation and competency records. Operational Oversight Ensure quality standards are consistently met across financial processing and reconciliation activities. Monitor key operational and financial performance metrics. Identify and implement opportunities for process automation and workflow improvements. Support system enhancements, testing activities, and operational readiness initiatives. Develop and maintain reporting that provides visibility into operational performance, reconciliation activity, and exception trends. Promote continuous improvement initiatives that enhance efficiency, scalability, and financial accuracy. Compliance & Risk Management Ensure adherence to Client contracts, Internal controls, Financial policies, Regulatory requirements and Audit standards Support internal and external audits. Monitor compliance with operational procedures and quality standards. Escalate operational or compliance risks appropriately. Requirements What You Will Need to Succeed Bachelor's degree in Business Administration, Finance, Accounting, Operations Management, or a related field or equivalent combination of education and experience. 3–5+ years of progressive experience in financial operations, payment processing, banking operations, or account servicing. Minimum two years of direct supervisory experience leading operational teams. Preferred Experience supporting 529 College Savings, prepaid tuition, financial services, banking, or investment operations. Skills and Experience Strong leadership, coaching, and employee development skills. Excellent organizational and time management abilities. Strong analytical and problem-solving skills. Ability to prioritize multiple competing responsibilities. Excellent written and verbal communication skills. Strong customer service orientation. Experience managing operational metrics and KPIs. Knowledge of financial transaction processing and reconciliations. Working knowledge of internal controls and compliance requirements. Advanced Microsoft Excel and Microsoft Office skills. Ability to lead organizational change and drive continuous improvement. What we Offer A dynamic and supportive work environment in a mission driven organization Competitive salary and benefits package, including health, dental, vision insurance Paid time off HSA and FSA options 401(k) plan with matching contributions Paid parental leave ABLE matching contributions for the disability community Employer paid short term and long-term disability insurance and group term life insurance Financial and legal assistance through our EAP (Employee Assistance Program) Opportunities for personal development and career advancement with free access to unlimited courses via Udemy The chance to make a significant impact on the delivery of government services and the lives of citizens EEO Statement We are an equal opportunity employer and value diversity. We are committed to an inclusive environment for all. All candidates will be considered based on qualifications, merit, and business needs without regard to race, color, religion, national origin, age, non-qualifying mental or physical disability, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.

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  • Source: Indeed

    Benefits Representative

    Jacksonville, FL 32221

    *Job Type:* Full-Time *Compensation:* $48,000–$75,000+ annually, based on performance and applicable compensation terms *Work Location:* Remote *Build Your Career. Make an Impact. Grow Into a Leader.* Are you competitive, driven, and motivated by helping people? Do you want a career where your communication skills, work ethic, and ambition can make a difference? We are seeking motivated *Benefits* *Representatives* to help individuals and families understand their available benefits and coverage options. We’re looking for professionals who take initiative, communicate confidently, and are ready to grow in a performance-driven environment. This is an opportunity to develop valuable sales skills, build lasting client relationships, and work toward your professional and financial goals. *What You’ll Do* * Connect with individuals and families to discuss available benefits and coverage options. * Conduct client appointments virtually or by phone, as applicable. * Explain benefit programs clearly and professionally. * Build strong relationships through communication, follow-up, and service. * Help clients understand their options and make informed decisions. * Participate in training, coaching, and professional development. * Work toward individual and team performance goals. *What We’re Looking For* * Strong communication and interpersonal skills. * A positive attitude and a competitive, goal-oriented mindset. * Self-motivation, discipline, and accountability. * A willingness to learn, accept coaching, and improve. * The ability to build trust and connect with people. * Sales, customer service, or leadership experience is a plus, but not required. * Must meet applicable state licensing requirements for insurance sales. *What We Offer* * Performance-based earning potential. * Training and ongoing professional development. * Opportunities to develop sales and leadership skills. * A team-oriented environment focused on growth and accountability. * The opportunity to build a long-term career in the insurance industry. *Who Thrives Here?* We’re looking for people who take ownership of their results, embrace challenges, and are committed to becoming better every day. You don’t need to have everything figured out on day one. You do need the drive to learn, the willingness to work, and the determination to follow through. *If you’re ready to turn your ambition into action, we want to hear from you.* *Apply Today* Take the next step toward building your career as a Sales Representative. Submit your application today to learn more about the opportunity and our team. Benefits: * Flexible schedule * Life insurance * Opportunities for advancement * Paid training * Professional development assistance Pay: $48,000.00 - $75,000.00 per year Benefits: * Flexible schedule * Work from home Work Location: Hybrid remote in Jacksonville, FL 32221

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    Service Plumber | No Sales Pressure

    Advantage Plumbing | Atlantic Beach, FL 32233

    *About Advantage Plumbing* Advantage Plumbing is a locally owned plumbing leader in Atlantic Beach, backed by 23 years of trusted service and over 2,000 5-star reviews across major rating sites. We are fiercely committed to quality and integrity in everything we do. We are looking for solid, honest, and highly skilled Plumbers—we hire technicians, not salesmen. If you are a seasoned professional ready for a stable career with excellent compensation, join a team that values technical excellence. *Overview* We seek an experienced, reliable, and versatile Journeyman Plumber capable of handling the full spectrum of our work, from emergency service/repair calls to water softener installations to backflow testing. You must be comfortable working independently, interpreting blueprints, communicating clearly with customers, and maintaining the highest safety and quality standards on every job site. *Key Responsibilities* Your duties will span commercial and residential service environments: * *Diagnostics & Repair:* Accurately troubleshoot and resolve complex issues, including leaking pipes (in-wall, slab, yard), fixture malfunctions, and general mechanical issues within plumbing systems. * *Installation & Assembly:* Plan, assemble, and install pipe sections, fittings, valves, fixtures (toilets, faucets, disposals), and appliances (including Water Heaters, Purifiers, and Softeners), adhering strictly to local plumbing codes and blueprints. * *Technical Execution:* Perform installation and maintenance on all common piping materials (CPVC, PVC, PEX, Copper, Metal Pipe). Utilize hand tools, power tools, pipe threading equipment machinery. * *Project Support:* Conduct Whole-Home Repiping projects, perform necessary Leak Detection, and conduct service-related remodeling work. Experience performing heavy lifting on construction sites may be required. * *Customer & Site Management:* Professionally interact with customers, clearly communicating work orders and repair options. Interpret blueprints, schematics, and technical drawings as needed for accurate work. * *Documentation & Compliance:* Utilize a provided iPad to accurately create invoices and document all work in the HouseProCall tool. Follow all safety protocols and building codes. * *Schedule:* Standard 40-hour work week, with overtime (OT) consistently available for those looking to maximize earnings. *Experience* * *Experience Level:* Minimum 4+ years of professional, documented plumbing experience, with significant focus on large-scale installation and assembly. (Note: While 4+ years is listed, we encourage licensed Journeymen with 3+ years of strong field experience to apply). * *Technical Proficiency:* Expert ability to read and accurately interpret blueprints, schematics, and technical diagrams to plan layouts and ensure correct installation. * *System Knowledge:* Comprehensive knowledge of plumbing systems, including Water Heater Installation/Troubleshooting. * *Material & Tool Mastery:* Proficiency working with all common piping materials (CPVC, PVC, PEX, Copper, and Metal Pipe), utilizing hand tools, power tools, pipe threading equipment, and welding machinery. * *Complex Tasks:* Proven ability to execute complex tasks unassisted, including Whole-Home Repiping (Water Service/Drains) and Leak Detection. * *Site & Logistics:* Basic math skills for accurate measurements and calculations are required. * *Additional Skills:* Experience in assembly, remodeling, or general maintenance is advantageous. * *Compliance & Ethics:* A positive attitude and strong commitment to honesty and integrity are essential. Must possess a Valid Driver's License and clean driving record. Job Type: Full-time Pay: $25.00 - $40.00 per hour Benefits: * Company truck * Dental insurance * Employee assistance program * Flexible schedule * Flexible spending account * Health insurance * Life insurance * Paid time off * Professional development assistance * Referral program * Tuition reimbursement * Vision insurance Experience: * Service Plumbing: 3 years (Required) License/Certification: * Journeyman Plumber (Preferred) Work Location: In person

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  • Source: Indeed

    Foreman

    Jacksonville, FL 32246

    About Norlee Group Norlee Group, Inc., is a multi-trade building systems organization delivering integrated electrical, mechanical, and technology solutions across commercial, industrial, institutional, and specialty markets. As part of our continued growth under the One Norlee platform, we are seeking a Electrical Foreman. Position Summary The Electrical Foreman is responsible for leading and supervising electrical crews on residential projects. This role ensures work is completed safely, on schedule, within budget, and in compliance with company standards, project specifications, and applicable electrical codes. The Electrical Foreman acts as the primary on-site leader, coordinating manpower, materials, and communication between the field and project management. Must have Custom Home Experience Key Responsibilities Supervise, direct, and coordinate the daily activities of electrical crews on assigned job sites. Plan and schedule work activities to meet project milestones and deadlines. Read, interpret, and enforce electrical drawings, blueprints, specifications, and scopes of work. Ensure all work complies with NEC, local codes, safety regulations, and company policies. Conduct daily job briefings, safety talks, and toolbox meetings. Monitor productivity, quality of workmanship, and crew performance; provide coaching and corrective action as needed. Coordinate with Project Managers, Superintendents, General Contractors, inspectors, and other trades. Order, track, and manage materials, tools, and equipment to avoid delays or waste. Review job progress and report labor hours, material usage, and job status accurately and timely. Identify potential issues or change conditions and communicate them promptly to management. Maintain a clean, organized, and safe job site at all times. Mentor and train apprentices and helpers in proper electrical methods and safety practices. Qualifications Journeyman Electrician license required (Master license preferred, where applicable). Minimum of 5–7 years of electrical experience, including prior leadership or foreman experience. Strong knowledge of commercial and/or industrial electrical systems and installations. Thorough understanding of NEC and local electrical codes. Proven ability to read and interpret construction documents and electrical drawings. Strong leadership, communication, and problem-solving skills. Ability to manage multiple tasks and adapt to changing job site conditions. Proficient with basic technology (smartphones, tablets, timekeeping, and reporting tools). Physical Requirements Ability to stand, walk, bend, climb, and work in confined spaces for extended periods. Ability to lift up to 50 pounds regularly. Comfortable working at heights and in various weather conditions. Work Environment Active construction job sites including commercial, industrial, and institutional projects. Exposure to electrical hazards, noise, dust, and outdoor conditions. Preferred Skills & Attributes OSHA 10 and OSHA 30 certification. Strong organizational and time-management skills. Ability to motivate crews and lead by example. Commitment to safety, quality, and continuous improvement. Compensation & Benefits Competitive pay based on experience and licensing. Health, dental, and vision insurance. Retirement plan with company match. Paid time off and holidays. Opportunities for advancement and continued training. Norlee group, Inc., are equal opportunity employers. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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    Compliance Coordinator

    Florida Physician Specialists | Jacksonville, FL

    Description: We are seeking a detail-oriented Compliance Coordinator to support our in-office medication dispensing program. In this role, you will help us maintain accurate records, monitor compliance requirements, and support consistent program processes. We welcome candidates interested in either full-time or part-time employment, with scheduling based on our program needs and your availability. Essential Job Functions: Monitor our program’s adherence to applicable federal and state requirements, organizational policies, and program standards. Maintain compliance documentation, policies, procedures, training records, and dispensing program records. Track applicable licenses, registrations, certifications, and renewal deadlines. Conduct routine internal audits of dispensing records, inventory documentation, storage practices, and staff workflows. Monitor inventory controls, including receiving, reconciliation, expiration dates, returns, recalls, and disposal documentation. Review documentation for accuracy and completeness, working with our staff to resolve discrepancies. Monitor medication storage conditions, access controls, and temperature logs, as applicable. Identify and report compliance concerns, coordinate corrective actions, and track follow-up. Assist with developing and updating our procedures, checklists, and staff training materials. Support preparation for inspections, audits, and program reviews. Maintain patient confidentiality and protect sensitive information. Provide our leadership team with updates on compliance activities, outstanding concerns, and opportunities for improvement. Collaborate with our licensed clinical personnel on matters requiring clinical judgment or professional authorization. Requirements: Experience in healthcare compliance, medical practice operations, pharmacy operations, or medication dispensing support preferred. Strong attention to detail, organization, and recordkeeping skills. Ability to follow requirements, manage deadlines, and communicate concerns professionally. Proficiency with electronic health records, inventory systems, and Microsoft Office or similar software. Ability to work independently and collaborate with our clinical and administrative teams. Relevant healthcare, compliance, or pharmacy-related education or certification preferred.

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    Planning and Evaluation Director

    Jacksonville, FL 32257

    Position Summary The Planning and Evaluation Director provides strategic leadership for agency-wide planning, emergency preparedness, research, evaluation, performance management, compliance monitoring, quality improvement, and data analytics activities. This position is responsible for directing the development, implementation, monitoring, and evaluation of ElderSource's Area Plan, Strategic Plan, Disaster Preparedness Plan, Continuity of Operations Plan (COOP), and other planning initiatives. The Director ensures organizational compliance with applicable federal, state, local, contractual, and accreditation requirements while utilizing data-driven decision-making to improve organizational performance and outcomes for older adults, caregivers, and persons with disabilities. The Planning and Evaluation Director serves as the agency's lead resource for needs assessments, research, program evaluation, performance measurement, consumer satisfaction, quality improvement, compliance monitoring, and reporting. The position works closely with executive leadership, management staff, community partners, funding agencies, and regulatory entities to ensure accountability, transparency, continuous improvement, and strategic alignment with ElderSource's mission. I. Essential Duties and Responsibilities The following duties are representative of the responsibilities assigned to this position. Other duties may be assigned. A. Strategic Planning and Evaluation Direct all activities related to planning for ElderSource and Planning and Service Area (PSA) 4. Lead the development, revision, implementation, monitoring, and evaluation of the Area Plan. Works with the CEO to coordinate the development, implementation, and ongoing evaluation of the agency's Strategic Plan. Conduct community needs assessments and demographic analyses to identify emerging trends, service gaps, unmet needs, and opportunities. Conduct public meetings and hearings for community input. Utilize data from eCIRTS, GIS, referral systems, census data, consumer surveys, and other databases to support planning and evaluation activities. Support department leadership as needed with development and and evaluation of organizational performance measures and outcome indicators. Track and evaluate agency and PSA performance against established goals, objectives, and contractual requirements. Prepare reports, presentations, and recommendations for executive leadership, the Board of Directors, advisory councils, funding agencies, and community stakeholders. Conduct annual consumer satisfaction surveys and other evaluation activities to measure service effectiveness and quality. B. Compliance, Quality Assurance, and Risk Management Direct and oversee agency compliance monitoring activities to ensure adherence to federal, state, local, contractual, accreditation, and regulatory requirements. Develop and implement monitoring systems to assess compliance with funding source contracts, laws, regulations, policies, and procedures. Conduct internal reviews, audits, and assessments of programs, operations, and contracted services. Review organizational policies and procedures on a regular basis and recommend revisions as needed to maintain compliance and improve organizational effectiveness. Collaborates with department leadership regarding organizational quality improvement initiatives utilizing data analysis and performance outcomes. Monitor implementation of corrective action plans and quality improvement initiatives. Assist departments in interpreting regulatory requirements and translating those requirements into operating procedures and business practices. Support preparations for accreditation reviews, state monitoring visits, audits, and other external evaluations. C. Data Analytics and Research Direct the collection, validation, analysis, interpretation, and reporting of organizational and programmatic data. Ensure data integrity and effective utilization of agency information systems and reporting tools. Evaluates data related to aging services, caregiver support, health equity, social determinants of health, grant opportunities, and community needs. Develop meaningful dashboards, reports, and metrics to support executive and operational decision-making. Utilize research findings and evaluation results to support program development, innovation, and continuous improvement. Establish collaborative relationships with universities, research organizations, and community partners to advance research and evaluation efforts. D. Emergency Preparedness and Continuity Planning Serves as the agency’s Emergency Coordinating Officer. Direct the development, maintenance, testing, and implementation of the Disaster Preparedness Plan and Continuity of Operations Plan (COOP). Represent ElderSource in disaster preparedness and emergency response coalitions, including VOAD, emergency management organizations, and other applicable community partnerships. Coordinate planning activities with local emergency operations centers, the Florida Department of Elder Affairs, FEMA, the American Red Cross, and other partners. Support disaster preparedness and recovery activities for older adults, caregivers, service providers, and community partners. E. Grants, Reporting, and Organizational Development Identify, research, and support grant opportunities that align with organizational priorities. Assist with grant development, proposal preparation, evaluation design, and outcome measurement. Assist with completion of required annual reports, performance reports, and special studies. Communicate findings and recommendations to internal and external stakeholders through written reports, presentations, and public meetings. Facilitate stakeholder engagement activities including public hearings, focus groups, advisory council meetings, surveys, and community forums. II. Working Relationships Executive Leadership Team: Works with all members of the Executive Leadership Team to ensure internal compliance and to provide them with timely data for their work. Alternate Emergency Coordinating Officers: Works with COO and VP of Community Services related to Disaster Preparedness and Response activities. Board and Advisory Council members: Responds member input as well as requests for information; engages members in planning activities including staffing ad hoc committees as needed and appropriate. Contracted Providers: Supports contract providers by providing them with needed data for their planning, seeking their input and support related to database requirements. Community Partners: Works collaboratively with partners to identify and address present and emergent needs. Community Members: Seeks input as to the needs of the community, ensuring they are represented in the agency’s plans. DOEA: Responding timely to DOEA requests. Grantors: Responding timely to grantors requests for information/data. III. Supervisory Responsibilities Directly supervises the e-CIRTS LAN Administrator and the e-CIRTS LAN Administrator Assistant. IV. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; uses sound judgment and reasoning. Analytical Skills - Synthesizes complex information; designs and evaluates processes; develops meaningful conclusions and recommendations from data. Strategic Thinking - Develops long-term objectives and strategies; aligns planning activities with organizational mission and goals. Customer Service - Responds promptly to stakeholder needs; seeks feedback; demonstrates commitment to service excellence. Leadership - Provides direction, motivation, and support to staff and teams; promotes accountability and results. Interpersonal Skills - Builds effective relationships; maintains confidentiality; manages conflict constructively; works collaboratively across departments. Oral Communication - Communicates effectively with diverse audiences; presents complex information clearly; facilitates meetings and discussions. Written Communication - Writes clearly and effectively; develops reports, plans, policies, grant proposals, and presentations. Professionalism - Demonstrates integrity, accountability, diplomacy, and sound judgment. Quality Management - Promotes continuous improvement, accuracy, compliance, and organizational excellence. Project Management - Successfully plans, organizes, coordinates, and monitors multiple initiatives simultaneously. V. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Bachelor’s Degree in Public Administration, Planning, Public Health, Health Services Administration, Human Services, Social Sciences, Business Administration, Evaluation, Research, or a related field. Three years experience in planning, evaluation, quality improvement, compliance, performance management, program development, research, program administration, or related functions. Two years of supervisory experience.. Experience with government-funded programs, grants management, contract compliance, and performance measurement preferred. Experience in aging services, healthcare, human services, or nonprofit organizations strongly preferred. VI. Language Skills Ability to read, analyze, and interpret governmental regulations, contracts, technical procedures, and professional publications. Ability to prepare reports, plans, policies, grant applications, and business correspondence. Ability to effectively present information and respond to questions from leadership, boards, regulatory agencies, community organizations, and the public. VII. Mathematical Skills Ability to analyze statistical information and performance data. Ability to work with percentages, ratios, forecasting methods, trends, and outcome measurement tools. Ability to interpret and communicate quantitative findings effectively. VIII. Reasoning Ability Ability to define complex problems, collect relevant information, establish facts, and develop practical recommendations. Ability to interpret regulatory requirements and apply them to organizational operations. Ability to manage multiple priorities and make sound decisions with limited information. IX. Computer Skills To perform this job successfully, an individual should possess proficiency in: Microsoft Office Suite Database and reporting software Spreadsheet and statistical analysis tools Business intelligence and dashboard applications eCIRTS and related aging network data systems Geographic Information Systems (GIS) preferred Survey and evaluation software platforms X. Other Skills and Abilities Advanced data analysis and performance measurement skills. Knowledge of quality improvement methodologies and compliance frameworks. Excellent organizational, project management, and facilitation skills. Ability to work independently while managing multiple priorities and deadlines. Ability to establish productive partnerships with governmental agencies, community stakeholders, providers, and funding organizations. XI. Physical Demands The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to sit; use hands to operate computer equipment; reach with hands and arms; and talk and hear. The employee may occasionally lift and/or move up to 25 pounds. XII. Work Environment The work environment characteristics described here are representative of those encountered while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. XIII. Equal Opportunity Employer ElderSource values all people in everything we do. We welcome the unique insights and perspectives of all persons in our pursuit of fulfilling our mission and serving the aging community with excellence.

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    Mortgage Resolution Specialist

    VyStar Credit Union | Jacksonville, FL 32202

    At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. Mortgage Resolution Specialist ACCOUNTABILITY STATEMENT The Mortgage Resolution Specialist contacts members to effectively reduce VyStar’s exposure to financial losses caused by delinquent mortgage loan accounts. Activities must be conducted in compliance with federal and state regulations to avoid possible harassment claims and litigation. In addition, the incumbent must be well versed in secondary market and private mortgage insurance guidelines regarding mortgage loan collections and loss mitigation efforts. ESSENTIAL RESPONSIBILITIES Reviews delinquent mortgage loan accounts in the core collection system, which have been assigned to gain information to determine appropriate collection activity to effectively elicit monies due from members. Contacts members to discuss reason for delinquency and possible solutions to resolve delinquency. Obtains information to effect collection on account and make payment arrangements. Determines appropriate and timely follow-up contact with member. Skip traces unlocated members to establish contact. Locates member and recommends legal action, which may ultimately reduce loss to VyStar. Daily works the collection system queues to ensure each delinquent account has been followed for activity and account is accurately documented in the core collections systems. Initial contact with member, mortgage resolution specialist assesses the reason for the delinquency and proposes solutions to the member for consideration in resolving the delinquency. Notates core collection system. Provides member hardship request information and list of documentation required to provide management to consider note modification, payment deferment, payment plan, or other special arrangements to resolve the delinquency. Provides documentation to Sr. Mortgage Loss Mitigation Specialist, Mortgage Servicing Manager, and/or Vice President Mortgage Servicing. Converses with members to discuss account information or make loan payment arrangements. Accepts funds and enters information to voucher to post transactions on data processing system or process check by phone requests. Recommends financial counseling and/or budgeting services to member’s who are experiencing temporary financial challenges that are curtailing their ability to make the mortgage/equity payments in a timely manner. Updates delinquent accounts in Fannie Mae and PMI portals in compliance within insurer and investor guidelines. Works daily/weekly/monthly reports as assigned. Cross-sells other credit union services. Consistently adheres to VyStar core values and Code of Ethics and acts in accordance with those values. Performs the activities and projects as assigned and requested by the Mortgage Loss Mitigation Manager, Mortgage Servicing Manager and Vice President Mortgage Servicing. Identify and make recommendations to Mortgage Loss Mitigation Manager, Mortgage Servicing Manager and/or Vice President Mortgage Servicing regarding process improvements, quality service and increased efficiencies along with on all normal filings, any abnormal filing trends, and volume and filing demographics on a monthly basis. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors and to provide support and feedback to employees assigned to the closing unit to consistently practice and demonstrate VyStar Excellence behaviors in performing the duties and responsibilities of their position. Expected VyStar behaviors are defined as: Focus Focus your full attention by carefully listening to and observing your client or member. Connect Consistently be friendly and approachable demonstrate you care. Understand Listen empathetically and ask questions (70%/30%) Counsel Recommend solutions based on your client’s or member’s needs and objectives. Advance Ensure that member’s expectations are exceeded. Verify follow-up action. JOB QUALIFICATIONS EDUCATION The minimum formal education required is completion of high school. Specialized classes in bankruptcy, foreclosure, and mortgage collections and loss mitigation will be required. Continuing education via local conferences and workshops is required for updates on federal and state regulations. EXPERIENCE A minimum of two years’ experience in mortgage loan collections with a financial institution or mortgage loan company is preferred. Previous loss mitigation related experience is a plus Knowledge of Fair Dept Collections Practice Act (FDCPA), Federal Bankruptcy Laws, Fair Credit Reporting (FCRA), state laws governing repossession and liquidation of residential real estate and secondary market requirements for servicing derogatory loans. Equipment to be used in the daily performance of job duties include HP calculator, PC, and multi-function equipment (fax, scanner, and copier) is required. Knowledge of all Microsoft Office applications and credit union software and/or core operating systems pertinent to completing various tasks and responsibilities of the position is required. KNOWLEDGE, SKILLS, & ABILITIES Knowledge of Fair Dept Collections Practice Act (FDCPA), Federal Bankruptcy Laws, Fair Credit Reporting (FCRA), state laws governing repossession and liquidation of residential real estate and secondary market requirements for servicing derogatory loans. Applicant must have positive, well-developed communication skills, both written and oral, be detail oriented, have good organizational and active listening skills, the ability to work in a fast-paced environment, and proven ability to work with others. Must have professional conduct and appearance and be self-motivated. Must work under the philosophy of “people helping people” and be able to communicate with members and legal counsel at all levels. Applicants must demonstrate the qualities of a self-starter and one who follows through on all job duties. Equipment to be used in the daily performance of job duties include HP calculator, PC, and multi-function equipment (fax, scanner, and copier) is required. Knowledge of all Microsoft Office applications and credit union software and/or core operating systems pertinent to completing various tasks and responsibilities of the position is required. DISCLAIMERS AND WORK ENVIRONMENT The work environment characteristics described here are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Nothing in this position description is an implied contract for employment. The functions are not all encompassing and are subject to change at any time by management. As required or requested, may exert up to 20 pounds of force occasionally and/or negligible amount of force constantly to lift, carry, push, pull, or otherwise move objects. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources

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    Clinical Manager

    Florida Skincare Testing | Bunnell, FL 32110

    *Position Overview* Florida Skincare Testing is seeking an experienced, organized, and motivated Clinical Manager to oversee and coordinate clinical testing operations, with a primary focus on SPF and sunscreen efficacy studies. This individual will be responsible for managing clinical personnel, overseeing study execution, maintaining regulatory compliance, and ensuring the accuracy, integrity, and quality of study data. The ideal candidate will possess strong leadership skills, a thorough understanding of clinical testing procedures, and the ability to manage multiple studies while maintaining high standards for participant safety, data integrity, and client satisfaction. *Key Responsibilities* *Clinical Operations & Study Management* * Oversee daily clinical operations related to SPF testing. * Coordinate and manage clinical studies from initiation through completion. * Communicate professionally with clients regarding study progress. * Ensure study procedures are performed in accordance with approved protocols, applicable regulatory requirements, and established standard operating procedures (SOPs). * Review panelist documentation and results for completeness, accuracy, and compliance. * Identify operational challenges and implement effective corrective actions. *Team Leadership & Personnel Management* * Supervise, train, and mentor clinical staff to ensure competency and consistency in study procedures. * Promote teamwork, professionalism, productivity, and effective communication. *SPF Testing & Panelist Safety* * Oversee the execution of SPF testing and related sunscreen efficacy evaluations in accordance with applicable testing standards and approved study protocols. * Ensure appropriate subject screening, enrollment, scheduling, and monitoring throughout the study. * Confirm that study participants meet eligibility requirements before testing procedures are performed. * Ensure testing procedures are conducted appropriately, with particular attention to participant safety and the prevention of unnecessary UV exposure. * Recognize and escalate technical failures, adverse events, protocol deviations, and other issues that may affect participant safety or study validity. *Quality Assurance & Regulatory Compliance* * Maintain compliance with applicable FDA requirements, Good Clinical Practice (GCP) principles, relevant industry standards, and internal quality procedures, as applicable to each study. * Ensure study records are complete, accurate, traceable, and properly maintained. * Support internal audits and quality improvement initiatives. *Qualifications* * Previous experience in clinical research, clinical testing, laboratory operations, or human subject testing preferred. * Experience with SPF testing, sunscreen efficacy studies, or dermatological testing strongly preferred. * Knowledge of clinical study protocols, SOPs, documentation practices, and quality systems. * Familiarity with applicable FDA regulations, GCP principles, and relevant SPF testing standards strongly preferred. * Strong organizational, analytical, problem-solving, and leadership skills. * Excellent written and verbal communication skills. * Ability to manage competing priorities and meet deadlines in a fast-paced environment. *Position Expectations* The Clinical Manager is expected to take ownership of daily clinical operations, maintain consistent oversight of study activities, ensure staff accountability, and proactively address operational issues. This individual must balance productivity and efficiency with the highest standards of panelist safety, scientific integrity, and regulatory compliance. Pay: $45,000.00 - $55,000.00 per year Work Location: In person

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    Payment Services Specialist

    Everbank | Jacksonville, FL 32202

    Payment Services Specialist The Payment Services Specialist is responsible for managing and executing all aspects of check issuance and check lockbox payments clearing for the bank. This role involves ensuring the accurate and timely issuance of checks, processing of lockbox payments, reconciling payment data, and providing exceptional service to clients. The specialist will work closely with internal teams and external clients to ensure compliance with all banking regulations and internal policies. Key Responsibilities and Duties Prepare and process check payments for various internal business units. Verify accuracy and completeness of check requests and related documentation. Manage check printing and distribution processes ensuring secure handling of sensitive financial information. Maintain records of issued checks while working independently with low levels of supervision required. Process lockbox payments received from customers, ensuring accurate and timely deposit into the correct accounts. Review and validate payment details, matching payments to supporting documentation. Work with internal accounting teams to resolve any issues related to payment discrepancies. Ensure all lockbox transactions comply with the bank's policies, regulatory requirements, and department procedures. Reconciles daily check issuance and lockbox processing activities, ensuring all transactions are accounted for and discrepancies are resolved. Prepares regular reports on check issuance and lockbox processing activities for management review. Monitors outstanding check issues and take appropriate action on uncashed checks, including stop payments and reissuance when necessary. Serves as a point of contact for internal stakeholders regarding check payments and lockbox processing. Responds to inquiries and resolve issues related to check issuance and lockbox processing in a timely and professional manner. Ensures adherence to all relevant banking regulations, policies, and procedures related to check payments and lockbox processing. Participates in audits and provide necessary documentation to auditors as required. Identifies and escalates potential risks or issues related to check issuance and lockbox processing to management._ Identifies opportunities for process improvements in check issuance and lockbox processing. Collaborates with technology and operations teams to implement new systems or enhancements that improve efficiency and accuracy. Conducts effective and courteous communication with peers, business partners, and management Supports user acceptance testing (UAT), audit responses, and other ad hoc requests. Supports training of new team members Educational Requirements High School Preferred Preferred qualifications 2+ years of experience working in payment services as a Banking Specialist Experience managing and executing aspects of check issuance and check lockbox payments clearing for a financial institution. Ability to accurately review and timely print issuance of checks, processing of lockbox payments, reconciling payment data, etc. Proven ability to provide exceptional service to clients. Role Specific Work Experience No Experience Required; 2+ Years Preferred Physical Requirements Physical Requirements: Sedentary Work Career Level 3IC Requirements: Posting end date: 10/30/2026 Req Benefits: EverBank, N.A. is committed to the well-being of its associates. That's why we offer a comprehensive Total Rewards package commensurate with the position and job-related qualifications, skills and knowledge. The Company's comprehensive Total Rewards package provides choice and flexibility and respects differences. The following benefits are available through the Company: Medical, dental, vision & HSA/FSA 401(k) savings Paid holidays & generous PTO Additional wellness & voluntary benefits Additional Company-provided benefit options (subject to plan terms): Tuition reimbursement Commuter Benefits Life and Disability Insurance Compensation: $25 - $29 Additional Details : EverBank, N.A. is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers. The Company's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money. VEVRAA Federal Contractor Member FDIC Notice to Job Seekers

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    Program Quality Control Analyst

    Amentum | Jacksonville, FL 32212

    Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability. Our people apply undaunted curiosity, relentless ambition and boundless imagination to challenge convention and drive progress. Our commitments are underpinned by the belief that safety, collaboration and well-being are integral to success. Amentum is currently seeking a Program Quality Control Analyst to support a government contract based in Jacksonville, Florida at Mayport. POSITION SUMMARY The Program Quality Control Analyst performs Quality Assurance (QA) and Quality Control (QC) in accordance with the Quality Management System (QMS). The QMS provides the governing processes and controls for our personnel to successfully execute the diverse and complex scope of the MBOS1 work requirements. PRIMARY RESPONSIBILITIES Prepare. manage, and implement the MBOS1 Quality Management System (QMS) and inspect work for quality workmanship and consistency with task requirements. ESSENTIAL FUNCTIONS Accurate documentation of work processes. procedures. and output measures. A systematic procedure for assessing compliance with performance objectives and standards. Accurate documentation of quality inspections conducted throughout the execution of work. Assessment-driven corrective actions and process adjustments in a timely manner. Document any non-conformance or corrective action that has occurred and follow through to end results. Assist with the development of audit schedules and checklist. Perform routine Quality audits on MBOS1 work and processes. Perform final system walk downs for completion and generate punch list as needed. Maintain the Quality Inspection and Surveillance Report. Prepare and submit the Quality Inspection and Surveillance Report as required. This report shall include the summary and results of the quality inspection and surveillance events performed and assessment-driven corrective actions and process adjustments during the previous month. Communicate with Navy Contract Monitors on a regular basis to understand and discuss concerns and issues associated with performance of contract. Ensures that all applicable quality issues associated with MBOS contract are correct to meet contract requirements. Perform other duties as requested. QUALIFICATIONS / EDUCATION / EXPERIENCE High School Diploma or equivalent. Five (5) years’ experience in project coordination. Ability to understand relationship between QA/QC activities and contract performance. Ability to work with personnel at all levels to effectively and efficiently implement the Program QC Plan. Proficient in Microsoft Office software. Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location. OTHER RESPONSIBILTIES Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams. Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities. Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job. Compensation Details: $75,000.00 The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws. Benefits Overview: Our health and welfare benefits are designed to support you and your priorities. Offerings include: Health, dental, and vision insurance Paid time off and holidays Retirement benefits (including 401(k) matching) Educational reimbursement Parental leave Employee stock purchase plan Tax-saving options Disability and life insurance Pet insurance Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits. Original Posting: 10/27/2026 - Until Filled Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.

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    Site Manager

    Whistle Express Car Wash | Orange Park, FL 32065

    The Site Manager serves as the primary leader responsible for overall performance, culture, and customer experience at our Take 5 and Whistle Express car wash locations. This role oversees all aspects of site operations, team leadership, safety, equipment reliability, sales performance, and community reputation. The Site Manager ensures the site delivers the high quality, efficient, and friendly experience our brand is known for. This position sets the tone, establishes expectations, and drives excellence—developing team members, solving operational challenges, and creating an environment where both employees and customers thrive. What You’ll Do Lead & Develop the Team As the senior on-site leader, you will: Recruit, hire, train, coach, and performance manage all team members, including the Assistant Site Manager, Shift Leads and Team Members Build and reinforce a positive, growth minded culture grounded in company values (Based on the expectation to build a positive, growth minded culture) Conduct ongoing development conversations and ensure readiness of future leaders Ensure all staff follow safety, customer service, and operational standards consistently Deliver an Exceptional Customer Experience Champion a welcoming, service-oriented environment where every customer feels valued Resolve escalated concerns and coach the team on best-in-class customer engagement Lead membership growth strategies, including sales coaching and service recommendations, based on promoting memberships and services, addressing concerns, and assisting customers Oversee Site Operations & Equipment Performance Own all daily operational workflow and ensure efficiency, accuracy, and safety Maintain equipment reliability by managing preventative maintenance, repairs, and vendor support Ensure the site consistently meets company standards for quality, cleanliness, and throughput Analyze operational metrics and implement improvements to increase performance and reduce downtime Drive Sales, Profitability & Business Results Set and manage site-level sales, membership, labor, and operational targets Lead sales initiatives, promotions, and team‑wide upselling behaviors Monitor KPIs and adjust staffing, processes, or workflow to achieve results Manage site expenses, inventory, and cost controls Ensure Safety, Compliance & Brand Standards Enforce all health, safety, and environmental protocols Ensure adherence to company policies, operating procedures, and quality standards Address risks, incidents, or equipment failures promptly and effectively Conduct regular audits and site inspections to ensure consistency and compliance Qualifications Required Strong customer service mindset and excellent communication skills Demonstrated leadership, teambuilding, and performance management abilities Ability to operate effectively in a fast paced, hands-on outdoor environment Strong problem-solving and decision-making skills Reliable, self-motivated, organized, and capable of independently running all aspects of site operations (Expanded from reliability and eagerness to learn) Flexible schedule, including weekends and holidays Ability to stand for long periods and perform light physical tasks Preferred (but not required!) Previous site management or multi‑team leadership experience Experience in retail, service, hospitality, or other customer facing roles Mechanical aptitude for overseeing equipment checks and maintenance Experience with sales-driven environments or membership programs What We’re Looking For We are looking for a leader who treats the site like a business and the team like the reason it works. You have led teams before and know how to create accountability without losing trust. You own outcomes. Sales, labor, safety, quality, culture — you do not point at the scoreboard. You move it. You develop people. The best Site Managers build Assistant Site Managers and Shift Leads who are ready for more. You solve problems quickly and communicate clearly. Silence creates confusion. Leadership creates direction. You are comfortable in a fast-paced, physically active, outdoor environment and willing to be present where the work happens. Prior management experience in car wash, retail, restaurant, service, or field operations preferred. A track record of ownership matters more than a specific industry. The site reflects the leader. Make it a place people notice. The best version of this industry is being built one site at a time. If you are ready to own the site, build the team, and leave the operation stronger than you found it, we want to hear from you. Base Pay Range $60,000.00 - $82,700.00

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    Rent A Center- Credit Assistant Manager

    Starke, FL

    Build your future with Impact RTO! We are the largest Rent A Center franchise with room for growth and yet a family feel! This is a position with a emphasis on advancement and training for future management positions! Oh, and we are hiring immediately! We are looking for people like you to add to the success of our company. Between our tight-knit professional environment, training opportunities, and competitive benefits, you will not only grow your career but invest in an incredible future for yourself and your family. Our coworkers enjoy a total rewards package that pays for performance and includes: $17.00- $17.50 hourly Paid Weekly Exceptional performance rewarded with monthly profit sharing Earn recognition for doing great work through our WorkTango rewards platform, this is where your performance turns into prizes 5-day workweek with every Sunday off Paid sick, vacation and holidays Employee purchase plan Grow your career with Impact YOUniversity, our internal development program built to prepare future leaders for what’s next. 401(k) Retirement Savings Plan plus company matching up to 4% As a Credit Assistant Manager, you would be responsible for: Drive daily account management performance to meet and exceed company standards Ensure all policies, procedures and standards are followed and adhered to Managing and maintaining the store's inventory Assisting with product maintenance, delivery, service, and returns on a daily basis Set up and maintain an attractive and clean show room Providing exceptional customer service by greeting and assisting customers and responding to customer inquiries and complaints When needed, must go out on truck to perform deliveries and set-up in customer’s location Direct and supervise employees engaged in sales, account management, inventory, cash reconciliation, deliveries, and overall customer service Manage and secure the assets of the store Other duties as assigned by Store Manager and Regional Manager Requirements Proficient in both sales and account management functions Heavy lifting required Possess a valid state Driver’s License for a minimum of 1 year Be at least 18 years of age Be legally permitted to work in the US Must be able to pass a background check and motor vehicle records check Benefits Impact RTO Holdings dba Rent A Center a comprehensive benefits package that includes medical, dental, and vision insurances, plus company paid life and AD&D insurance, critical illness and accident coverage, short term and long-term disability.

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    Cyber Threat Intelligence, SIEM, EDR

    FIS | Jacksonville, FL 32202

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description About FIS Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. Current and future (OPT) sponsorship are not available for this position Jacksonville, FL Hybrid (three days in-office, two days virtual) About the team The Cyber Threat Intelligence (CTI) team identifies, analyzes, and communicates cyber threats that could impact FIS, our clients, and the financial services industry. The team monitors the global threat landscape, including threat actors, campaigns, emerging vulnerabilities, attack techniques, and industry-specific threats, and translates that information into actionable intelligence. CTI partners across security teams, including Security Operations, Incident Response, Vulnerability Management, and Attack Surface Management, to help drive threat hunting, detection, vulnerability prioritization, and proactive defensive measures. The team uses intelligence requirements, internal security telemetry, commercial and open-source intelligence, and industry information sharing to provide timely, relevant intelligence to both technical teams and security leadership. What you will be doing You will serve as a key subject matter expert and partner across the organization, helping translate the evolving threat landscape into intelligence that supports proactive risk identification, detection, vulnerability prioritization, and defensive decision-making. This includes: Provide technical and operational leadership for the CTI function, setting priorities, mentoring analysts, reviewing intelligence products, and promoting consistent, high-quality analysis across the team. Drive the continued maturity of the CTI program, including intelligence requirements, collection, analysis, tooling, workflows, reporting, dissemination, and integration with other security functions. Lead research and analysis of threat actors, campaigns, emerging threats, vulnerabilities, and TTPs relevant to FIS and the financial services sector, using frameworks such as MITRE ATT&CK and structured analytic techniques. Manage and optimize intelligence collection, including commercial platforms, open-source intelligence, information-sharing communities, and internal security telemetry, ensuring collection aligns with Priority Intelligence Requirements (PIRs) and stakeholder needs. Produce and review actionable intelligence for technical and executive audiences, clearly communicating threat relevance, potential impact, analytic confidence, and recommended actions to support informed security decision-making. Partner with SOC, Incident Response, Vulnerability Management, Attack Surface Management, and other security teams to translate intelligence into threat hunting, detection, vulnerability prioritization, investigations, and proactive defensive actions. What you bring 7+ years of cybersecurity experience, including 4+ years of experience in Cyber Threat Intelligence or a closely related security intelligence discipline. Previous experience leading or maturing a Cyber Threat Intelligence program or function. Excellent verbal and written communication skills, with the ability to communicate complex cyber threats clearly to both technical and executive audiences. Strong understanding of cyber threat actors, malware, attack techniques, vulnerability exploitation, and the broader cyber threat landscape. Experience using threat intelligence, SIEM, EDR, and other security platforms to investigate threats and support intelligence-driven security operations. Experience producing intelligence assessments and translating technical findings into actionable business and security recommendations. A bachelor's degree in computer science, cybersecurity, intelligence studies, or a related field, or equivalent professional experience. Bonus if you have Experience working in financial services, payments, fintech, or another highly regulated industry. Experience with commercial threat intelligence platforms, intelligence-sharing communities, and security automation. Relevant certifications such as GCTI, GCIH, CISSP, CISM, or equivalent advanced cybersecurity/intelligence certifications. What we offer you Attractive benefits including private medical cover, dental cover, and travel insurance. A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities. The chance to work on some of the most challenging, relevant issues in financial services & technology. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

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    Commercial Product Manager, Senior Lead – Horizon

    FIS | Jacksonville, FL 32202

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description Big ideas have the power to change industries. At FIS, we bring those ideas to life through technology, collaboration and a shared commitment to progress. Here, your perspective matters, your growth is supported, and your work helps move the financial world forward. Join FIS and make your mark on the future of financial technology. About the role: The HORIZON Product Manager will be responsible for defining how AI-powered agents are integrated into core banking workflows, enabling autonomous task execution, decision support, exception management, client servicing, relationship management, lending operations, deposit operations, fraud monitoring, and back-office processes. The role coordinates across multiple teams with executive visibility, influencing enterprise AI strategy, product investment decisions, and go-to-market execution. The role collaborates closely with AI engineering, product management, client executives, compliance leaders, operations teams, and strategic partners to deliver differentiated intelligent banking solutions. Your key responsibilities: Define and articulate the product vision, strategy, and roadmap for core Agentic AI initiative ensuring alignment with FIS’s business objectives and client needs. Prepare and present product plans, identifying risks, opportunities, and revenue growth strategies. Monitor market trends, competitor offerings, and regulatory changes to drive product innovation and identify opportunities for growth. Oversee product launches, enhancements, and releases to market, ensuring high-quality delivery and client satisfaction Convert business problems into requirements and acceptance criteria in epics for development teams. Manages project inventory during the budget planning process, interlocks with companion partners, and prioritizes work as needed to deliver against the annual plan. Develops and maintains product roadmap content, drives timely delivery, and communicates business rationale for roadmap updates. Partners closely with development teams to evaluate enhancement requests for strategic value and align resources to high‑priority initiatives. Engages and interacts with clients during feedback sessions, focus groups, user groups and requirements gathering sessions. Presents product capabilities and industry thought leadership to external audiences via webinars and client conferences. Responsible for commercialization of new products and services. Coordinates and facilitates pilot initiatives, acting as the primary client contact, securing pilot agreements, and tracking progress. Acts as an escalation point for client issues requiring product change or resolution. May require up to 20% travel. What you bring: 5+ years of banking experience or related banking software development experience 5+ years of product management experience, ideally in financial services or fintech Knowledge of core banking processing and cross-application processing Technical aptitude to define requirements for system-level modifications Experience with Agile development processes Understanding of AI product design principles, including grounding, tool orchestration, human oversight, agent autonomy, and responsible AI practices Familiarity with AI evaluation concepts, including reliability, consistency, safety, and performance measurement for AI-powered experiences Ability to communicate AI capabilities, limitations, risks, and tradeoffs effectively to technical, business, executive, and client audiences What we offer you: At FIS, your career journey is yours to shape. We provide the tools, experiences and support to help you reach what's next. Here’s what else we offer: Opportunities to make an impact in fintech Internal career growth opportunities Personal and professional learning Inclusive, diverse work environment Resources to give back to your community #LI-MA13 FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $125,850.00 - $213,950.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

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    Site Reliability Engineer, Sr Lead

    FIS | Jacksonville, FL 32202

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description Current and future sponsorship are not available for this position. Every day at FIS, innovators, problem solvers and changemakers work together to create technology that advances the world of finance. We embrace new ideas, challenge what's possible and empower our teams to make a lasting impact. If you're ready to help shape the future of fintech, unlock your next chapter with FIS. Role location Hybrid - Jacksonville, Florida About the role We are hiring a Senior Lead Site Reliability Engineer to design, build and operate always-on, low-latency and highly secure payment platforms that support large-scale financial transactions. This is a senior, hands-on engineering role focused on highly available, mission-critical platforms. You will work across distributed systems, cloud platforms, observability and reliability engineering to improve stability, performance, scalability and operational efficiency. You will collaborate with engineering, development and infrastructure teams while remaining deeply involved in day-to-day technical work. Your key responsibilities Design and implement reliability architecture and engineering standards for scalable, resilient and operationally efficient services, platforms and infrastructure. Build and evolve enterprise-grade observability capabilities across metrics, logs and traces, including service-level objectives and service-level indicators, to provide actionable insights into system health and customer experience. Implement and continuously improve site reliability engineering practices, including error budgets, capacity modeling, resilience testing, graceful degradation and operational readiness. Architect automation and self-service capabilities, and design secure continuous integration and continuous delivery pipelines, deployment automation, quality gates and rollback strategies. Troubleshoot complex production issues, perform deep root-cause analysis and collaborate across engineering, platform and infrastructure teams to deliver long-term reliability improvements. What you bring Required qualifications Deep software engineering expertise designing, building and operating large-scale, distributed, application programming interface-driven systems in production. Strong continuous integration and continuous delivery experience with tools such as Azure DevOps, GitHub Actions, Jenkins or Harness, including pipeline design, deployment automation and release engineering. Expertise in observability, alerting and reliability engineering using technologies such as Prometheus, Grafana, Datadog, Splunk or the Elastic Stack. Strong cloud experience with Amazon Web Services, Microsoft Azure or Google Cloud Platform, including infrastructure as code, platform automation and cloud-native design patterns. Hands-on experience with Linux, including Red Hat Enterprise Linux, Windows, SQL Server or Oracle databases, and complex enterprise technology environments, combined with experience operating highly available, mission-critical platforms. Preferred qualifications Strong automation and scripting skills using Python, Bash, Ansible, PowerShell or similar technologies; C# and .NET experience is an additional advantage. Experience owning reliability strategy or platform initiatives spanning multiple teams or business units. Experience modernizing legacy financial systems into cloud-native or hybrid architectures with a focus on resilience and compliance. The impact you’ll make As a Senior Lead Site Reliability Engineer, you will help strengthen the reliability, scalability and performance of mission-critical payment platforms. Your work will reduce operational risk and manual effort through automation while improving visibility into platform health. By driving reliability engineering practices from design through production, you will help teams deliver stable and efficient technology that supports large-scale financial transactions. What we offer you At FIS, you’ll have opportunities to grow your career, collaborate with talented colleagues, and make an impact that reaches far beyond your role. Our benefits include: Internal career growth opportunities Flexible and creative work environment Diverse and collaborative atmosphere Professional and personal development resources Opportunities to volunteer and support charities Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

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