Job Results
Financial Services
Posted 4 weeks
Indirect Sourcing Director
Paysafe - Jacksonville, FL 32256
Date: 13 Mar 2026 Location: Jacksonville, FL, US, 32256 Company: Paysafe About Paysafe Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences. Summary The Director, Indirect Sourcing – Risk & Finance is responsible for developing and executing sourcing strategies for all risk management and finance-related categories, with the expertise and ability to support other indirect spend areas as required. This role ensures cost optimization, supplier innovation, and favorable business terms that deliver measurable value to the organization. This hybrid position can be based in our Jacksonville, FL office and requires three days per week on-site. Core Competencies Expertise in risk and finance procurement, with the ability to manage other indirect categories as needed Deep strategic sourcing, cost optimization, and competitive bidding expertise Procurement leadership and vendor management expertise Expert negotiation and commercial contract management skills Financial acumen including working capital optimization Supplier relationship management and performance management Trusted advisor to business stakeholders Cross-functional collaboration and engagement expertise Strategic thinker and ability to drive innovation Key Responsibilities Develop and implement sourcing strategies for risk management (insurance, compliance, audit, fraud prevention, etc.) and finance (banking, treasury, financial services, consulting, etc.) Support sourcing for other indirect categories (e.g., IT, Marketing, HR, Facilities, Travel, Professional Services) as required by business needs Conduct market analysis and benchmarking to identify cost-saving opportunities and innovative solutions Negotiate contracts inclusive of favorable business terms such as working capital optimization, performance-based incentives, and risk-sharing mechanisms Build and maintain trusted advisor relationships with business stakeholders Manage strategic relationships with risk and finance service providers, as well as suppliers in other indirect categories as needed Work in concert with Vendor Management and Stakeholder community to implement supplier performance management Partner with internal organizations (Finance, Operations, Technology, Legal, Risk, and Compliance) to align sourcing strategies with business objectives Ensure adherence to regulatory requirements and company policies Lead continuous improvement initiatives and support governance frameworks Measurements Cost Savings: Achieve annual cost reduction targets (e.g., hard and soft savings based on annual target) Working Capital Impact: Improve cash flow through optimized payment terms and discount programs Supplier Performance: Maintain compliance and quality standards via SLAs and other measurements Contract Compliance: Ensure 100% adherence to negotiated terms Innovation: Introduce supplier strategies (e.g., consolidations, new suppliers that improve client and/or stakeholder experience) Stakeholder Satisfaction: Via net-promoter scores and other tools, receive positive feedback from business community on sourcing expertise, partnership, and responsiveness Education & Qualifications Bachelor’s degree in Business Administration, Supply Chain Management, Finance, or related field 10+ years of experience in strategic sourcing or procurement, with at least 5 years in risk, finance, or indirect category leadership Strong negotiation and contract management skills, including working capital strategies Experience managing risk and finance categories, with the ability to support other indirect categories Preferred: Master’s degree (MBA or equivalent) Professional certifications: CPSM, CSCP, or equivalent Working knowledge of use of AI Equal Employment Opportunity Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you. Nearest Major Market: Jacksonville
Posted 4 weeks
Indirect Sourcing Manager
Paysafe - Jacksonville, FL 32256
Date: 13 Mar 2026 Location: Jacksonville, FL, US, 32256 Company: Paysafe About Paysafe Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences. Position Summary The Manager, Strategic Sourcing is responsible for developing and executing category plans, and driving value across spend areas. This role partners closely with internal stakeholders and suppliers to deliver cost savings, innovation, and risk mitigation, while ensuring compliance with company policies and regulatory requirements. This hybrid position can be based in our Jacksonville, FL office and requires three days per week on-site. Core Competencies Strategic thinking and category management Strong negotiation and contract management skills Relationship management with stakeholders and suppliers Analytical skills and process improvement orientation Key Responsibilities Develop and execute category plans to drive value, cost savings, and innovation. Manage sourcing events, including RFPs, negotiations, and contract reviews. Drive process improvements and manage operational KPIs within the sourcing function. Build and maintain strategic relationships with key stakeholders and suppliers. Collaborate with Procurement Operations, Supplier Risk & Reporting, and VMO to ensure alignment and integration of sourcing strategies. Define risk frameworks and lead critical supplier reviews. Oversee vendor governance and lead contract renewals and performance actions. Ensure adherence to company policies, regulatory requirements, and best practices. Measurements Achievement of annual cost savings and value targets Successful execution of category plans and sourcing initiatives Stakeholder satisfaction and engagement Supplier performance and compliance with SLAs Timely and accurate reporting for regulatory and internal compliance Education & Qualifications Bachelor’s degree in Business, Supply Chain Management, Finance, or related field 8–12 years of experience in procurement or strategic sourcing, with significant category management experience Strong negotiation and contract management skills Experience leading teams and managing complex sourcing initiatives Preferred: Professional certifications (CPSM, CSCP, or equivalent); Master’s degree (MBA or equivalent) Equal Employment Opportunity Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you. Nearest Major Market: Jacksonville
Posted 4 weeks
Software Engineer Specialists – DevOps Lead Engineer
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description FIS Management Services, LLC seeks Software Engineer Specialists – DevOps Lead Engineer in Jacksonville, FL to design, implement, and manage continuous integration and continuous deployment (CI/CD) pipelines using industry-standard tools such as Jenkins, Harness, and Ansible. Utilize deep understanding of cloud computing platforms and concepts to optimize and manage cloud infrastructure. Oversee the tools, procedures, and processes related to the build, deployment, and running of the InvestOne application. Work closely with development, QA, and operations teams to ensure smooth and reliable application delivery. Implement monitoring solutions to ensure system reliability, performance, and optimization of processes for efficiency. Ensure that all systems and applications are secure and compliant with industry standards. REQUIREMENTS: Bachelor’s degree or foreign equivalent in Computer Science, Computer Engineering, or related field and ten (10) years of progressively responsible experience in the job offered or a related occupation: working with CI/CD tooling including Jenkins, Harness, Artifactory, and Ansible for the automation of CI/CD pipeline for delivery and deployment of application software from development to production; working with cloud computing concepts and platforms to support development/production environments; utilizing Cloud computing platforms including AWS, Azure, and/or Google Cloud; utilizing EC2, S3, and RDS services; performing scripting and automation with Python and Bash scripts; managing and automating Kubernetes through deployment, scaling, and operation of containerized applications; working with Linux operating system; and utilizing Docker to package applications and their dependencies into portable containers. Telecommuting and/or working from home may be permissible pursuant to company policies. QUALIFIED APPLICANTS: Please apply directly through our website by clicking on “Apply Now.” Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 4 weeks
Analyst II, Product Technical Support
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS? About the role: Interact daily with clients to address their questions and respond to client issues and requests. Performing functional investigations and communicating back the results of the investigation to the client. Collaborating with cross functional teams to plan remediation and resolution of internal/external issues. Leading meetings with clients to discuss expectations and maintain client relationships. About the team: The Adaptiv CX team supports the Adaptiv solution for a global client base and handles all client interactions with regards to the support of the product. The team investigates and troubleshoots issues which impact customers and identifies/validates bugs in the software. What you will be doing: · Provides in-depth product support to FIS clients by resolving incoming inquiries. · Responds to customer product inquiries via telephone or email. · Uses interpersonal skills and product knowledge to respond to daily Client-facing activities. · Resolves customer concerns raised for their software solutions which may be hosted by the client or by FIS. · Troubleshoots problems with malfunctioning software applications and recommends corrective action or reaches out internally within the group for resolution. · Recreates client issues in test environments. · Must be flexible to work rotating shift hours. Additional paid shifts may be available on weekends/holidays. · Documents client information and recurring technical issues to support product quality programs and product development. What you bring: · Knowledge of the business goals, objectives, and business operations for the appropriate FIS organization · Bachelor’s degree in computer science, Math, Physics, Engineering or other related degree · 2-4 years of work experience · Knowledge of SQL desired · Strong analytical skills · Organizational and time management skills required · Self-starter with proven ability to work independently · Extremely comfortable working with computers and a variety of applications Added Bonus if you have: · Interest or knowledge of financial risk · Experience in programming languages like C# and Delphi · Knowledge in programming, business analysis or implementation of software products What we offer you: · A competitive salary and benefits · A variety of career development tools, resources, and opportunities · Paid time off to support charities to give back to your community · A fantastic range of benefits designed to help support your lifestyle and wellbeing Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 4 weeks
Analyst Senior, Production Operations
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Job Description We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS? About the role: Responsible for maintaining the job scheduling system and new/improved work procedures; testing programs/applications, systems, and/or hardware/software changes and efficiency; responding to processing problems and client requests; and environmental issues. Please note: This is a full-time position with a required hybrid schedule in the posted location. Current and future sponsorship are not available for this position About the team: This team demonstrates a strong commitment to FIS and its client by providing consistent, reliable test environment support and maintaining operational stability across critical systems. The team works collaboratively across shifts and functions to respond quickly to testing requirements for projects, incidents, manage turnovers effectively, and ensure transparent communication with all stakeholders. Their dedication to service excellence and accountability plays a key role in maintaining client trust (internal and external) and supporting uninterrupted business operations. What you will be doing: As the Production Operations Analyst Senior, you will analyze and implement changes or additions to systems and test environmental procedures. Make effective use of tools and resources, utilize manuals, write-ups and other tools as an aid in solving environment or application issues. Coordinates and executes testing of applications, systems, processes and procedures, hardware and/or software. Research and resolves user reported environmental issues. Follow escalation procedures when appropriate to resolve processing problems and user problems in a timely manner and meet service levels and standards. Recognizes abnormal processing conditions and determines appropriate actions required to resolve issue(s) and complete processing. In this role, you will be responsible for: Incident resolution Client Relationship and Communication Collaboration & Escalation Execution of project testing requirements What you bring: Experience –Systematics application background Experience –Systematics mainframe experience Experience - CA7 Scheduler Zeke, CA7 Experience- MVS/TSO Experience- JCL experience (abend Resolution) Experience- Running Batch cycles Experience- Performing System refreshes Experience- Service Now Experience - Typically requires five or more years of demonstrated experience in test environment support, application support, or a related technical discipline. Required work hours: M – F 730am- 430pm Travel percentage for this role: 0% On call rotation requirements Added Bonus if you have: Operations background Endevor Specific knowledge of Systematics applications What we offer you: A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you: A modern, international work environment and a dedicated and motivated team A broad range of professional education and personal development possibilities – FIS is your final career step! A competitive salary and comprehensive benefits package, including private medical and dental coverage, travel insurance, and participation in 401(k) and ESPP matching programs. Growth opportunities from working on complex, high‑impact challenges in financial services and technology, gaining hands‑on experience through varied and demanding work that accelerates your technical growth and career development. A nurturing work environment that values collaboration, flexibility, and respect for every team member. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 4 weeks
Strategy & Planning Analyst I, FIS University Program
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Associate Development Program (Full Time Hire) Education Desired : Bachelor of Business Administration Job Description Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we’d like to know: Are you FIS? Join the 2026 FIS University Program! As a full-time employee in the FIS University Program, you will have the opportunity to participate in team projects, community service activities, professional development seminars and work with a team that is invested in your growth, development, and success; including bi-annual performance connects with your manager. This two-year full-time program has start dates in January, March, June, and September with a dedicated “Learning Week” where you will: Learn how to work within a corporate environment Learn about the exciting world of Fintech and the role FIS plays Hear from FIS leadership about their journey and participate in senior leader networking opportunities Build a network of your peers from across the organization This position is for a June 2026 start. About the Role FIS is looking for an entry-level Business Analyst to join our team. In this role, you will support business, financial, and technology teams by helping analyze data, document requirements, and assist with forecasting and pricing-related activities. You will gain exposure to how financial models and pricing structures are evaluated and used to support business decisions. This role provides hands-on experience while building foundational analytical, financial, and communication skills. About The Team You will join a team that supports business decision-making through analysis of operational, financial, and pricing-related information. The team works closely with product, finance, technology, and operations partners to help evaluate solutions, costs, and business impacts. Team members collaborate to identify risks, gaps, and opportunities that support the successful delivery of financial technology initiatives. You will work alongside experienced professionals who provide guidance and mentorship. What You Will Be Doing Assist with gathering, documenting, and organizing business, financial, and vendor requirements Support basic financial analysis, including reviewing cost data, pricing inputs, and forecasts Help analyze pricing models or fee structures to understand assumptions, drivers, and impacts Assist with forecasting activities by compiling data, validating inputs, and comparing scenarios Support vendor onboarding activities, including documentation tracking, status reporting, and coordination with internal partners Learn how vendor, financial, and pricing considerations influence product and business decisions What You Bring Bachelor’s degree in a relevant field of study Proficiency in Microsoft Office Suite Strong written and verbal communication skills Comfort working with numbers, data, and basic financial concepts Strong organizational skills and attention to detail Adaptability, a drive to learn, and strong problem-solving skills Ability to work well independently and within a team Bonus If You Have Coursework, internship, or project experience involving finance, data analysis, forecasting, or vendor management Experience using spreadsheets for analysis, tracking, or reporting Exposure to pricing models, cost analysis, or forecasting Familiarity with documentation, risk reviews, or compliance processes Interest in financial services, fintech, or business operations What We Offer You Competitive salary and excellent benefits The chance to work on some of the most challenging, relevant issues in financial services & technology A broad range of professional education and personal development possibilities – FIS is your final career step! Time to support charities and give back to your community A work environment built on collaboration, flexibility, and respect Student Loan Repayment Program: FIS will PAY OFF participants’ undergraduate loan balance over 10 years of service! Eligibility starts after one year of tenure in the program. The benefit applied to undergraduate student loans for US-based degrees and must be in the employee’s name. *Current and future sponsorship are not available for this position* #FISUJUNE2026 Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 4 weeks
Software Engineer Lead, COBOL
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Job Description About FIS We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS? Current and future sponsorship are not available for this position About the team The AutoSuite Development organization at FIS enhances the Lending Automotive base and client custom code. Examples of this work includes enhancements, regulatory changes and corrections required for the base & hosted client product. Primary responsibilities are analyzing, designing, coding, testing, and supporting the applications. We are looking for talented resources to be a part of this dynamic team. What you will be doing Conduct code-level software analyses to identify root cause of bugs and/or system defects modifications as needed. Architect and design solutions for Product enhancements. Develops and executes scripts, utilities and associated test plans. Scripts may modify data that is not updateable via user interface. Interfaces with internal clients, vendors, managers, IT and Product Development to research and determine resolution of system defects. Analyzes problem, documents and communicates resolution and conducts follow up. Escalates problems to appropriate teams when necessary. Represents team on cross-functional teams for support and development activities. Interprets and presents data and conclusions to management as needed. What you bring 10+ years of the related skills below. Knowledge of the basic principles, processes, phases and roles of application development methodologies. Knowledge of a wide range of interface design, development and debugging tools, techniques and methodologies. Knowledge of programming languages. (COBOL/JCL) Knowledge of primary database engines. (VSAM/CICS) Excellent analytical, problem-solving and time management skills. Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors. Bonus if you have Expertise with the Systematics ALS-AF Application What we offer you • A voice in the future of fintech. • Always-on learning and development. • Collaborative work environment. • Opportunities to give back. • Competitive salary and benefits. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 4 weeks
Senior Cloud Engineer
VyStar Credit Union - Jacksonville, FL 32202
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. Senior Cloud Engineer ACCOUNTABILITY STATEMENT: The Senior Cloud Engineer will plan, design, configure and maintain VyStar’s enterprise Azure cloud server and storage environments and will lead the management and further development of VyStar’s private and public cloud infrastructure. The person in this role will work closely with the architecture team, development team, system engineering team and InfoSec team to design and implement cloud resources in an optimal manner. They will review the cloud environments to validate implemented technologies and improve performance and reliability by ensuring security practices are followed. The incumbent will also manage cost optimization and ensure correct structure and tagging are in place for cost awareness and departmental chargeback. This role will serve as a technical subject matter expert by actively participating in configuration consultation, vendor evaluation, and problem resolution of multiple systems. The candidate should have a clear understanding of how to research, design, implement and troubleshoot information systems, cloud technologies and technology solutions in support of business needs. Under limited supervision, the candidate will be required to effectively manage and prioritize assigned tasks and projects, as well as design complex multi-system solutions to meet the needs of the business. They will be required to make recommendations in these areas with a high level of technical competency. Assigned hours will primarily be standard VyStar corporate business hours but may also include evenings, nights, and weekends to implement changes or for support purposes. This role also participates in an on-call support rotation. ESSENTIAL JOB FUNCTIONS: Responsible for day-to-day Azure cloud infrastructure operational tasks such as monitoring metrics and logs, responding to alerts, and system troubleshooting. Design, develop, and deploy modular cloud-based systems. Manage and maintain cloud infrastructure resources, including compute instances, storage, network configurations, and security. Participate in troubleshooting issues in the environment and takes part in the on-call rotation with other cloud engineers. Develop and maintain cloud solutions in accordance with best practices. Foster a DevOps mindset among the various engineering teams utilizing BICEP, ARM, Terraform and YAML templates. Use of automation such as Infrastructure as Code to create infrastructure and CI/CD pipelines to apply changes. Participate in production deployments with other cloud and software engineers. Develop scripts and other automation to streamline cloud and on-premises operations. Maintain documentation of infrastructures design, related technical procedures, operations manuals, and other guidance. Other duties as assigned by the supervisor All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job: Focus - Focus your full attention by carefully listening to and observing client or member. Connect - Consistently be friendly and approachable. Demonstrate your care. Understand - Listen empathetically and ask questions (70%/30% rule). Counsel - Recommend solutions based on your member’s needs and objectives. Advance - Ensure that member’s expectations were exceeded. Verify necessary follow-up actions. JOB QUALIFICATIONS Education This position requires a 4-year degree in Information Systems, Computer Engineering or a related academic area and a minimum of 5 years’ experience as a systems engineer or in a related position. Additional years of related experience in the field may be substituted for the formal education. Experience 5 - 7 years of Enterprise level work experience in Systems Engineering or in a related position with physical and virtual Microsoft-based systems; ideally in a financial services organization (or related industry). 3+ years of experience managing a production Azure cloud environment Experience with establishing technology guidelines based on best practices in enterprise level systems engineering. Demonstrated ability to lead project initiatives from beginning to end. Knowledge, Skills and Abilities Strong analytical and problem-solving skills are required. Understanding of IT, software development, and DevOps best practices Expert knowledge of multiple Windows Server versions (2016/2019/2022/2025). Knowledge and experience in Microsoft Azure. Google Cloud or AWS (Amazon Cloud Services) a plus. Experience with automation technologies and the ability to streamline processes Experience with Infrastructure as Code tools such as Terraform. Experience with containerization technologies such as Docker and container orchestration platforms like Azure Kubernetes Services (AKS) a plus. Experience with bash, Python, PowerShell, or equivalent scripting language. Experience with version control tools such as Git a plus. Familiarity with Continuous Integration/Continuous Deployment tools such as Azure DevOps Advanced troubleshooting abilities across multiple technologies and vendors. Able to calmly provide support on bridge lines during outages. Solid understanding of networking concepts and protocols, including TCP/IP, DNS, load balancing, and VPN. Knowledge of security best practices, compliance standards (e.g., GDPR, HIPAA), and data protection mechanisms in the cloud. A solid understanding of the financial services industry and the laws and regulations that govern and/or impact the credit union is a plus. A high level of interpersonal skills and social sensitivity are required. The candidate encounters employees on all levels of the organization. The candidate is a resource to the organization and must be an effective listener and communicator. The candidate must set the example in attitude, behavior, and work ethic within multiple teams. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources
Posted 4 weeks
Financial Advisor
VyStar Credit Union - Jacksonville, FL 32202
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. Financial Advisor ACCOUNTABILITY STATEMENT A VyStar Investment Services Financial will offer financial solutions through a wide variety of products and services to members. This task will be accomplished through the use of a Total-Needs Based selling approach. A Financial Advisor will help members identify financial goals and objectives from in depth fact finding process and financial analysis which will identify appropriate insurance and securities products to meet member’s goals and objectives. Establishing a relationship with continuous periodic reviews is an essential part of the Total-Needs Based Sales process. A VyStar Investment Services Financial Advisor will present a professional image and cultivate a strong working relationship with credit union staff and members. ESSENTIAL JOB FUNCTIONS • Present a professional image from a personal and professional level that will be beneficial to VyStar Credit Union. • Cultivate strong working relationships and build trust among VCU staff and members. • Consistently generate a minimum of 15-20 appointments/interviews per week with members. • Follow the sales process and procedures as established through VyStar Investment Services’ broker-dealer. • Follow the established insurance and securities compliance guidelines, and strictly adhere to all company policies. • Follow established policies and procedures of ethical market conduct. Conduct business according to high standards of honesty, fairness, and integrity and render service to members which in the same circumstance we would demand for ourselves. • Follow the established guidelines for maintaining client files in accordance with company practices and FINRA requirements. • Meet or exceed the minimum revenue standards, as outlined in the Financial Advisor Employment Agreement, along with a breadth product mix to meet all financial needs of members. This product mix should be well diversified to show that the Financial Advisor is uncovering the needs of our members. Meet VCU cross selling goals through the use of VyStar Excellence. • Attend all required training, informational meetings scheduled by VIS and VCU management. • Complete and submit weekly activity reports promptly • Identifies potential clients using advertising campaigns, personal contacts and seminars. • Interviews clients to determine financial position, resources, assets available to invest, and financial goals. • Provides clients with information and advice on purchase or sale of securities, financial services, investment plans and insurance products. • Opens and services new accounts. • Completes sales and routes documents for processing. • Reads status reports and performs calculations to monitor client accounts and verify transactions. • Develops and implements financial plans. • Builds long-term financial advisory relationships with clients. • Is accountable for learning all VCU products and services and is expected to reciprocate referrals to the members’ services network for the various needs uncovered through the fact finding process. • Maneuvers and manages databases and resources on computer. • Conducts offline or online research to resolve client problems. • Assures area is in compliance with pertinent laws and regulations. • Performs other essential job-related duties as assigned by Management, subject to reasonable accommodations. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job: Focus - Focus your full attention by carefully listening to and observing client or member. Connect - Consistently be friendly and approachable. Demonstrate your care. Understand - Listen empathetically and ask questions (70%/30% rule). Counsel - Recommend solutions based on your member’s needs and objectives. Advance - Ensure that member’s expectations were exceeded. Verify necessary follow-up actions. JOB KNOWLEDGE, SKILLS & ABILITIES Required: • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. • Complete knowledge of investment and insurance products. • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. • Knowledge of applicable state and federal laws and regulations. • Series 7, 63, 65 or 66 • Life and Health and Variable Annuity insurance license within 90 days of employment • Other securities licenses as needed Preferred: • Commitment to ongoing educational designations such as the CRPC EDUCATION Required: • Bachelor's degree in a related field is preferred, but not required if the applicant has 2 years of sales experience per year of bachelor’s degree. • 2-5 years proven financial services sales success experience. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources
Posted 4 weeks
Assistant Branch Manager
VyStar Credit Union - Jacksonville, FL 32222
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. * SELECTION PROCESS: As part of our preliminary recruiting process, we kindly ask candidates to complete an online assessment sent to their email from our third-party vendor, HireVue. To be considered, please complete the assessment within the allotted time. If you don't receive it after applying, check your spam folder. Assessment results are valid for 6 months. JOB SUMMARY The Assistant Branch Manager responsibilities are to coach, develop and lead branch employees to obtain individual, branch and organizational growth goals while delivering unbelievable member service experiences and maintaining operational excellence. This key position is accountable to work with the Branch Vice President to create, implement, and maintain branch strategies aligned with VyStar’s objectives in a fast-paced environment. They also develop and implement tactical plans and establish objectives for the branch which are documented in the annual business plan. The Assistant Branch Manager must maintain a high level of participation within the VyStar leadership team and promote, reinforce, and support decisions of the credit union and management. The leader must also establish strong member and partner relationships and engage in community volunteer and leadership opportunities. ESSENTIAL JOB FUNCTIONS: Partner with the Branch Vice President (BVP) to ensure day-to-day branch operations, choreography, and implementation result in unbelievable service experiences for members and achieve or exceed organizational strategic goals and profitability requirements. Train, encourage, enable, and coach employees to embrace VyStar’s Standards of Excellence, Behaviors of Excellence, Being Unbelievable, and the Great 8 Member Service Commitments to successfully establish, maintain, and grow strong member relationships. Model all VyStar Excellence behaviors while performing job duties. Develop staff for succession planning within the branch network and other lines of business. Work closely with Human Resources and Training to ensure the recruiting and training curriculum are appropriate, timely, and a positive experience for VyStar employees. Assist the BVP by partnering with internal departments dependent upon referrals for success. Establish and validate performance objectives for the branch consistent with VyStar Excellence and branch scorecards. Provide ongoing coaching for direct reports including side-by-side evaluations, Member Assist Call assessments, monthly performance reviews, and career progression discussions. In partnership with the BVP, conduct daily team huddles and weekly sales meetings which include training on products and services and skill practice to increase knowledge and comfort level with making recommendations to members. Prepare and administer performance appraisals for direct reports. In partnership with the BVP, analyze data to determine and implement staffing changes and modifications as needed. Support and participate in all Credit Union initiatives and campaigns. Ensure compliance with regulations, policies, and procedures and perform audits. Adhere to solid risk management guidelines in a highly regulated environment. At applicable locations, collaborate with Branch Operations Analysts to ensure compliance. Exhibit a high degree of integrity, trustworthiness, and professionalism at all times. Work from home during branch closures, such as during disaster recovery events. Actively lead by example through community service supporting the VyStar brand. Create and maintain an inclusive and professional environment where all team members are respected, and diversity is valued. As applicable, support a high school branch and Collegiate employees, including mentoring, training, and development of the student interns, and ensuring sound branch operations and compliance with rules and regulations. Resolve member concerns independently and escalate more complex concerns as appropriate. Provide counseling to members and employees on all financial matters and make appropriate recommendations. Performs other duties as assigned. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. JOB QUALIFICATIONS EDUCATION High school Diploma/GED is required. Associate’s degree is preferred. EXPERIENCE 3 + years in a customer service, sales, community service, military service, or leadership role is required. 2 years’ experience in a lead role within a financial institution is preferred. KNOWLEDGE, SKILLS & ABILITIES A congenial attitude, excellent written and verbal communication skills, problem solving skills and the ability to relate well with others are required. Must possess strong teaching and mentoring skills and a commitment to quality service. Must be able to work in a fast paced, changing environment and have a strong desire to assist members in meeting their financial needs. May stand throughout entire shift in order to assist members or other staff. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 50 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. ADDITIONAL JOB DESCRIPTION Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job. Focus Focus your full attention by carefully listening to and observing your client or member. Connect Consistently be friendly and approachable. Demonstrate you care. Understand Listen empathetically and ask questions. (70%/30%) Counsel Recommend solutions based on your client’s or member’s needs and objectives. Advance Ensure that member's expectations were exceeded. Verify necessary follow-up action. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources