Certified Medical Assistant
Job Description: CNA/CMA
Position Identification
Job Title: CMA/CNA Experience: Minimum 0-2 years Department: Nursing
Reports to: Nursing Supervisor
Employment Status: Non-Exempt
Supervisory Responsibilities: None, except when chosen as a nursing team leader
Job Summary
The certified medical assistant/ certified nursing aide is responsible for obtaining and documenting patient history and vital signs, performing assigned procedures, and providing patient education. Medical Assistant/ Nursing aide will accompany the patients’ parent/ foster/ guardian in the room and document clinical notes, laboratory results, prescription refills, procedures, demographic information, and any other documentation as directed by the provider.
Must exhibit excellent professional and friendly demeanor while providing care.
Essential Job Functions
Assists Providers in the care of pediatric patients in an outpatient clinic setting
Demonstrates a professional and friendly demeanor while performing daily nursing tasks
Interviews patients/parents/guardians as part of the patient work-up process
Obtain basic pertinent medical history and enter the data in the EMR.
Ability to record activities, document assessments, medication administration, procedures performed, etc. in accordance with accepted principles of nursing documentation
Acts as a liaison between Providers and their patients, in the clinic and over the phone
Utilizes a computer and various electronic programs to document all services rendered to patients
Maintains confidentiality according to HIPAA guidelines
Provides medical advice and direction, within the appropriate scope of practice and under the appropriate supervision, to patients and families when directed by assigned provider
Basic skill in assessing vital signs in the pediatric patient including height, weight, temperature, heart rate, head circumference, blood pressure, 02 saturations, etc.
Records activities, document assessments, medication administration, procedures performed, etc. in accordance with accepted principles of nursing documentation
Adheres to infection control procedures and safety precautions including always keeping patient rooms/ Nursing area clean and tidy.
Manages inventory and submits order requests for medical supplies and materials to the Supervisor.
Follows proper procedures for specimen collection, storage, and processing
Operates medical equipment to administer routine diagnostic and laboratory tests for patients.
Performs basic patient/parent education appropriate for each laboratory testing/procedure and medical procedure.
Administers vaccinations and medications through subcutaneous, intramuscular, or oral route
Performs other duties as assigned including scanning/filling pertinent forms to patient chart.
Ability to work scheduled shifts, and at minimum one weekend a month, and/or approved overtime
Mandatory CEU (Continuing Education Units) training as assigned by NFP Management.
Following COVID protocol as mandated by CDC, State, and local Health departments and by NFP.
Knowledge, Skills, and Abilities
Ability to assess basic nursing needs of acute and chronically ill patients and their families.
Ability to take inventory and submit order requests for medical supplies and materials to the Supervisor.
Ability to use proper phone etiquette when communicating with patients or other health care providers.
Ability to schedule appointments.
Capable of multitasking in a fast-paced acute ambulatory clinic environment
Ability to work collaboratively with other health care professionals and care team members.
Ability to establish and maintain effective working relationships.
Ability to maintain confidentiality according to HIPAA guidelines.
Skill in communicating clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership, and others.
Ability to teach patients and families in accordance with patient and family needs and as appropriate in the medical office setting within scope of practice.
Ability to work with patients and families in a variety of educational and socio-economic levels.
Basic skill in time management and multi-tasking
Skill in using sensory and cognitive functions to assess, process, and prioritize information.
Ability to use fine motor skills for tasks related to patient care.
Basic skill in BLS and/or other specialized emergency response, as appropriate within the scope of practice
Ability to record activities, document assessments, medication administration, procedures performed, etc. in accordance with accepted principles of nursing documentation.
Ability to use the computer and learn new software programs.
Ability to document and communicate pertinent information using computer and/or paper documentation tools.
Ability to withstand prolonged standing and walking with the ability to move or lift at least fifty pounds.
Ability to remain focused and organized.
Basic knowledge of procedures and techniques involved in administering routine and special treatments to pediatric patients.
Basic knowledge of infection control procedures and safety precautions
Ability to work closely and well with others.
Ability to work scheduled shifts, and at minimum one weekend a month, and/or approved overtime
Education and Experience
High School Diploma
Active Certified Nurse Assistant Florida Licensure and/or Current Medical Assistant Certification and/or National Registration
Current BLS certification
Experience in pediatrics and/or rural health preferred but not required
Ability to speak and write using proper English
Ability to use computers and the E.H.R
Bilingual (English/Spanish) preferred but not required
Physical Requirements
Seeing: Must be able to see well enough to read emails, documents, reports, etc.
Hearing: Must be able to hear well enough to communicate with other staff, clients, vendors, etc. Must be able to hear well enough to assess blood pressure manually using a stethoscope
Standing/Walking: Must be able to move about the office, including up and down stairs
Climbing/stooping/kneeling: Must be able to stoop or kneel to pick up items, assist parents and children in performing necessary tasks (removing shoes, stepping onto the scale, assuming the correct position for height assessment, etc.).
Lifting/pulling/pushing: Must be able to lift to 50 pounds
Fingering/grasping/feeling: Must be able to type and perform technical tasks.
Working Conditions: Normal working conditions absent extreme factors
Note: The statements herein are intended to describe the general nature and level of work being performed but are not to be seen as a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the discretion of the employer.
