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Experienced Accountant

DORCO Enterprises CPA Firm | Fernandina Beach, FL 32034

*Position Overview* This position is ideal for someone looking to build a career as a public accountant serving the needs of our clients. *Key Responsibilities* * Full-Cycle Bookkeeping: Manage full-cycle bookkeeping for multiple clients, including Accounts Payable (A/P), Accounts Receivable (A/R), and general ledger maintenance. * Reconciliation: Perform monthly bank and credit card reconciliations, ensuring accuracy and discrepancy resolution. * Financial Reporting: Prepare timely and accurate monthly, quarterly, and annual financial statements. * Payroll Processing: Process payroll and prepare required payroll tax returns and sales tax filings. * Tax Preparation Work: Work closely with our CPA and tax professionals to prepare files for year-end corporate and individual tax returns. * Audit Work: Assist our CPA and audit professionals with audit work papers. * Client Communication: Serve as a point of contact for clients, answering questions and providing excellent customer service regarding their bookkeeping needs. *What You’ll Gain* * Direct exposure to client work and business operations * Ongoing mentorship and training from experienced professionals * Opportunities for professional growth, continuing education, and licensing support *Qualifications* * Associate’s or Bachelor’s degree in Accounting (Preferred, but equivalent experience accepted) * Minimum of 2-5 years of recent hands-on bookkeeping experience, ideally within a CPA firm, accounting firm, or multi-client environment. * Strong proficiency in QuickBooks (Online and Desktop) and advanced Microsoft Excel skills. * High attention to detail, strong organizational skills, and the ability to manage time effectively across multiple client accounts. *Why Join Us?* At Dorco, you are not just filling a position; you are building your future with a growing team focused on developing professionals. We are committed to helping small businesses succeed, and we invest in employees who are eager to learn, grow, and make a meaningful impact. If you are ready to gain real-world experience, develop your skills, and grow with a company that values your contributions, we would love to hear from you. Pay: $50,000.00 - $80,000.00 per year Benefits: * 401(k) * 401(k) matching * Paid time off Work Location: In person

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Health Actuary Consulting Senior Manager

Deloitte | Jacksonville, FL 32202

Our Human Capital practice is adding an Actuarial Senior Manager to our Insights, Innovation & Operate Offering. Recruiting for this role ends on 9/30/2026. Work you'll do As an Actuarial Senior Manager, you will apply actuarial, strategic, and analytical experience to help clients evaluate business issues, improve decision-making, and support transformation in a rapidly evolving market. This role offers the opportunity to engage with executives across the health care landscape, ranging from health plays to large health systems, and lead teams that drive network coverage decisions, value-based care models and performance, product and pricing, and financial performance. You will be responsible for delivering strategic and technical consulting services to help clients address complex challenges, such as: Engage with payers and provider clients to support a transition from current models to ones focused on outcomes for patients and members Examine the root cause issues for drivers of cost and reimbursement and formulate strategic paths for remediation Advise clients on alternative plan designs, reimbursement models, and value-based care strategies, including analysis of return on investment for medical management initiatives Lead actuarial modeling and analysis to assess the impact of trend changes in the health care landscape, review plan design changes and pricing decisions, and enterprise cost strategies for health plan and insurance clients Review and apply trend forecasting, predictive modeling, underwriting, and risk analysis methodologies to support client decision-making Advise clients on alternative plan designs, reimbursement models, and value-based care strategies, including analysis of return on investment for medical management initiatives Develop and present reports and recommendations for senior client stakeholders and Deloitte leadership while leading teams across engagements A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to mentor and provide clear guidance to others The Team Insights, Innovation, and Operate Our Insights, Innovation & Operate Offering is designed to enhance key aspects of our clients' businesses by leveraging cutting-edge technology, data, and a blend of deep technical and human expertise. We innovate and deliver creative, industry-specific solutions that streamline operations and accelerate speed-to-value. Qualifications Required: Bachelor's degree 10+ years of health actuarial experience Associate of the Society of Actuaries (ASA) with progression to Fellow of the Society of Actuaries (FSA), FSA, or career ASA designation Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve. Limited immigration sponsorship may be available. Preferred: 8+ years of consulting, health plan, or insurance company experience 6+ years of experience leading teams 6+ years of experience with product design or product strategy 6+ years of experience with reimbursement models, including value-based care or accountable care organization (ACO) modeling 6+ years of experience with risk adjustment mechanisms, group insurance products, mergers and acquisitions, or health care reform involving individual medical, small group, or state Medicaid markets The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $180,200 to $355,100. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #HCFY27

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Universal Banker – Palm Coast

SouthState Bank | Palm Coast, FL 32164

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here! SUMMARY/OBJECTIVES The Universal Banker serves as a full service, single point of contact in the branch for SouthState customers’ financial needs. The position operates in the dual capacity of a Teller and FSR providing exceptional customer service in both transactional and account management. The Universal Banker seeks to attract, expand, and retain customer relationships and is responsible for contributing to the financial growth of the bank. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Serves customers quickly, accurately, efficiently, and confidentially according to the South State Bank Service Standards. Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered. Able to identify customer needs and expectations by listening for clues. Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position. Presents a neat and professional personal appearance, in accordance with bank policy. Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act. Develop a strong understanding of customer facing technology with the ability to discuss with and enroll customers in self-service options. Teller Duties: Processes transactions for savings, checking, and loan accounts. Maintains a neat and orderly work area. May assist in guiding and training new tellers. May allow customers access to safe deposit boxes. Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures. Sells certified checks. Balances transactions daily. May service/balance ATM. May utilize the branch capture system. Knows and follows policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow. Knows and follows the branch’s security and audit procedures and understands the function and operation of the security devices. FSR Duties: Opens new deposit accounts and understands the products and financial services offered by the bank. Also handles other services such as stop payments, wire transfers, and other maintenance functions within assigned limits. Explains policies and procedures as necessary, keeping in mind most customers’ unfamiliarity with them. Resolves customer problems and complaints with courtesy and discretion and direction and directs customers with difficult problems to other sources for assistance. Considers problems and complaints as opportunities to satisfy the customer and promote additional services. Is knowledgeable of financial services offered by the bank. Shows sincere appreciation for each customer’s time and business. Gives business card if not already given. Knows and follows the branch’s security and audit procedures and understands the function and operation of the security devices. Assures that branch records, reports and other correspondence resulting from customer development attempts are correct, timely and are properly distributed. UNIVERSAL BANKER FUNCTIONS One year of teller or cash handling experience and six months customer relationship building or sales experience Demonstrated expertise in the Teller II and basic FSR job functions Additional Responsibilities may include Vault Responsibilities or Back-Up Vault Responsibilities Other duties as assigned Qualifications, Education, and Certification Requirements Education : High School diploma or equivalent Experience : Cash handling, sales, customer service. Previous banking experience preferred. Specific Knowledge : Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English TRAINING REQUIREMENTS/CLASSES The SouthState Way New Team Member Orientation Teller Foundations Banker Foundations All assigned Regulatory Compliance Training Acknowledgement of all policies through DocuSign as assigned Additional training may be required dependent upon experience PHYSICAL DEMANDS Must be able to lift, up to 50 pounds, must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers. WORK ENVIRONMENT This position is most likely in an open lobby area with an individual workstation. The position is located inside a cooled and heated facility. TRAVEL Travel may be required to come to meetings or training as needed. Work Location: 175 Cypress Point Pkwy Palm Coast, Florida 32164 Equal Opportunity Employer, including disabled/veterans.

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Senior Vice President, Marketing – Finance & Credit and Risk (R-19808)

Dun & Bradstreet | Jacksonville, FL

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Senior Vice President, Marketing – Finance & Credit and Risk is a global commercially-minded, strategic leader with a proven track record of translating strategy into measurable growth, market impact and commercial outcomes. This role translates business strategy, product innovation, and customer insights into compelling market narratives, differentiated go-to-market programs, and measurable commercial outcomes that advance Dun & Bradstreet's leadership in data and AI. This role comes at an exciting inflection point for the business. Dun & Bradstreet enters its next chapter with strong market momentum, deep customer relationships, and a growing portfolio of AI-powered capabilities that are creating new opportunities for differentiation and growth. Building on an established marketing foundation, this leader will elevate the company's market impact, sharpen its competitive positioning, and help accelerate the next phase of growth. Essential Key Responsibilities Go-to-Market & Growth: • Develop and execute an integrated marketing growth strategy that increases awareness, engagement, pipeline, and revenue performance across priority markets and customer segments for D&B’s Finance & Credit and Risk Operating Units. • Bring market, customer, competitive, and performance insights to influence product, commercial, and growth strategies. • Own Marketing's contribution to pipeline generation and revenue growth across the assigned operating units. • Develop and execute integrated go-to-market strategies that increase demand, customer engagement, and market penetration. • Ensure marketing investments are aligned to business priorities and deliver measurable commercial outcomes. • Partner with Corporate Communications and Brand/Content/Event teams to strengthen executive visibility, thought leadership, industry influence, and brand reputation. Positioning & Product Marketing: • Partner with OU General Managers and Product leaders to define and evolve positioning, messaging, and go-to-market strategy. • Translate product innovation, customer value, and competitive differentiation into clear, compelling narratives that resonate across customer and partner channels. • Drive ownership, accountability, and alignment across product marketing, demand generation, communications, events, and sales and partnership activities. Commercial Partnership: • Serve as a strategic advisor to business leaders by bringing customer, market, competitive, and performance insights into planning and decision-making. • Partner closely with sales leadership to strengthen go-to-market execution, improve conversion performance, and accelerate growth. • Equip commercial teams with the messaging, content, proof points, and sales tools needed to succeed throughout the customer lifecycle. AI & Operational Excellence: • Champion the adoption of AI and agentic capabilities across marketing to improve productivity, accelerate execution, enable personalization at scale, and create competitive advantage. • Identify opportunities to apply AI across research, content creation, campaign development, analytics, and workflow optimization. • Manage marketing investment decisions and resource allocation to maximize business impact and return on investment. • Lead and own disciplined planning, measurement, reporting, and optimization across all marketing initiatives. Leadership: • Act as the primary marketing advisor to Operating Unit General Managers, influencing portfolio, investment, and commercial decisions through customer, market, and competitive insights. • Represent Marketing in executive-level planning and business reviews, ensuring alignment between corporate strategy, operating unit priorities, and go-to-market execution. • Serve as a member of the Marketing, Brand & Communications leadership team, helping to shape enterprise growth priorities, resource allocation, and long-term business strategy. • Manage significant marketing investments and resources across multiple business units to maximize growth and business impact. • Lead a multi-disciplinary marketing organization spanning product marketing, demand generation, and go-to-market strategy across multiple operating units. • Lead and coach a high-performing team, fostering a culture of accountability, collaboration, speed, and innovation. • Establish clear priorities, performance expectations, and ownership across the organization. • Maintain strong alignment with Marketing, Brand & Communications team members, sales, product, and executive leadership teams on business objectives and growth priorities. Measures of Success: • Increased market awareness and category leadership. • Stronger positioning and differentiation across key markets. • Growth in marketing-influenced pipeline, demand generation, and revenue contribution. • Improved commercial effectiveness through stronger sales enablement and go-to-market execution, in partnership with the OUs and Commercial teams. • Greater adoption and market visibility of AI solutions. • Clear measurement of marketing performance and return on investment. Education and Experience • Bachelor's or Master’s Degree Required • 20+ years of progressive B2B marketing experience, including significant executive leadership responsibility leading global marketing teams and strategies. • Demonstrated success leading global marketing organizations through periods of growth, transformation, and market expansion • Proven success driving growth, pipeline, customer engagement, and market impact in complex enterprise environments • Experience building and leading high-performing, geographically dispersed teams • Strong business acumen with the ability to translate strategy into measurable commercial outcomes • Deep expertise in product marketing, demand generation, sales enablement, and go-to-market strategy • Demonstrated ability to leverage data and AI to improve marketing effectiveness and business performance • Exceptional executive presence, communication, and stakeholder management skills • Willing to travel for the interest of business Benefits We Offer · Generous paid time off in your first year, increasing with tenure. · Up to 16 weeks 100% paid parental leave after one year of employment. · Paid sick time to care for yourself or family members. · Education assistance and extensive training resources. · Do Good Program: Paid volunteer days & donation matching. · Competitive 401k with company matching. · Health & wellness benefits, including discounted Wellhub membership rates. · Medical, dental & vision insurance for you, spouse/partner & dependents. All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com. Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever, a subsidiary of Employ Inc. Your use of this page is subject to Employ's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform. Equal Employment Opportunity (EEO): Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here. Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to [email protected] to let us know the nature of your accommodation request and your contact information. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please visit https://bit.ly/3LMn4CQ.

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Safety Coordinator – Phoenix Products

Ring Power Corporation | Jacksonville, FL 32206

Main Duties & Responsibilities: Primary Job Role Maintain a daily presence on the shop floor throughout all production areas, conduct routine safety observations/audits and coach employees on safe work practices. Build positive relationships with hourly employees and supervisors Identify unsafe conditions and behaviors, process risks in real time, & promote a proactive “See Something, Say Something” culture. Assist in maintaining compliance with OSHA, NFPA, EPA, & company standards Support all safety programs including PPE, LOTO, Haz. Com., respiratory protection, fall protection, electrical safety, ergonomics, hot work, etc. Conduct scheduled daily, weekly, & monthly safety inspections Respond to all injuries, near misses, property damage, spills, and safety concerns. Lead or assist investigations, determine root cause, and develop corrective actions. Assist Safety Manager with plant-wide initiatives, participates in risk assessments/JHA’s, participates in Branch Safety Meetings and Production Committee Meeting. Support fire drills, evacuation plans, severe weather readiness, and emergency response procedures. Help prepare KPI reports – RIF rate, near misses, hazard ID’s, audit scores, etc. Performs other duties as assigned. Essential Job Competencies Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace. Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS. Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises. Information Gathering: Checks all appropriate sources in identifying the information needed for analysis and decision making. Uses skillful methods in obtaining high quality relevant information. Checks work to ensure accuracy and completeness. Compares observations or finished work to what is expected to find inconsistencies. Clearly documents sources and organizes the information according to the research needs. Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work. Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures. Managing Change: Demonstrates support for innovation and for organizational changes needed to improve the organization's effectiveness. Helps individuals and groups manage the anxiety associated with significant change. Establishes processes to manage the orderly implementation of change. Interpersonal Skill: Anticipates, notices, and understands concerns of others, involving them in a process or decision to ensure their support. Develops and maintains positive relationships. Considerate and discreet in handling challenging, awkward or tense interpersonal situations, focusing on issues and interests instead of people or positions. Knows when to escalate critical issues when unsuccessful in gaining support. Personal Development: Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities. Analytical: Uses a logical, systematic, sequential approach breaking down complex tasks into its component parts and considering each part in detail. Compares alternatives, evaluating the costs, benefits, risks, and chances for success, in making decisions. Identifies patterns and trends to determine root cause. Generates a range of creative solutions, choosing the most appropriate option. Company Overview: In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida. Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has eight facilities outside of Florida - The Carolinas, Georgia, Texas & Tennessee- to serve the needs of other specialized industries and customers. Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale. Currently, more than 2,300 employees at 20+ locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level. Qualifications: Education and Experience Formal Education: High school diploma or GED Experience: 3-4 years Required / Credentials Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers. 2+ years of safety experience in manufacturing, industrial, construction, or warehouse environment preferred. Knowledge of OSHA 1910 General Industry standards. Experience conducting safety audits, incident investigations, root cause analysis and employee safety training. Strong communication and coaching ability. Able to work in fast-paced production environment. Be comfortable confronting unsafe behaviors professionally. Basic computer skills (Excel, Outlook, reporting systems). Not Required but Highly Desired Criteria OSHA 10/30 General Industry First Aid / CPR Certification Forklift trainer experience Incident investigation training Bilingual (English/Spanish) Associate Safety Professional Updating of Knowledge Job requirements change requiring re-training to stay current every 1-2 years. Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness Problem Solving Job requires basic problem-solving ability using established examples / guidance. Creativity Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries. Autonomy Job is not normally monitored, but overall objectives are clearly defined. Use of discretion in how the work is done, setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process. Working Environment Stress Load Regular exposure to these stresses (20-80% of the time). Workload Fluctuation Job involves occasional changes in priorities, complexity and/or quantity of work. Work Schedule Work is routinely performed during regular business hours with rare exceptions. Organizational Impact A person's performance in this job has noticeable immediate impact on expense, efficiencies or achievement of overall department objectives. Supervisory Responsibility Job has no subordinates / no supervisory responsibility (may work independently or as a member of a team) Physical Demands "NA": Not Applicable "O": Occasionally - (up to 3 hours/day) "F": Frequently - (3-6 hours/day) "C": Constantly - (6-8 hours/day) N/A: Climbing O: Balancing O: Stooping O: Kneeling O: Crouching N/A: Crawling O: Reaching O: Standing F: Sitting O: Walking O: Feeling F: Fingering O: Grasping N/A: Repetitive Motion F: Talking O: Hearing O: Pushing - Up to 25 lbs. O: Pulling - Up to 25 lbs. O: Lifting - Up to 25 lbs. N/A: Pushing - 26-50 lbs N/A: Pulling - 26-50 lbs. N/A: Lifting - 26-50 lbs. N/A: Pushing - Over 50 lbs. N/A: Pulling - Over 50 lbs. N/A: Lifting - Over 50 lbs. Environmental Conditions "NA": Not Applicable "O": Occasionally - (up to 3 hours/day) "F": Frequently - (3-6 hours/day) "C": Constantly - (6-8 hours/day) F: Inside conditions: Protection from weather but not necessarily from temperature change. N/A: Outside environmental conditions: No effective protection from weather. N/A: Extreme cold: Temperatures below 32 degrees for periods of more than one hour. N/A: Extreme heat: Temperatures above 100 degrees for periods of more than one hour. O: Noise: sufficient noise to cause the worker to shout to be heard above the ambient noise level N/A: Vibration: Exposure to oscillating movements of the extremities of whole body. O: Hazards: Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals. O: Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dust, mists, gases or poor ventilation. N/A: Oils: There is air and/or skin exposure to oils and other cutting fluids. O: Air particulates / contaminants: the worker is required to wear respirator. RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER

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Underwriting Administrative Assistant – Commerical Trucking

Great Lakes General Agency | Jacksonville, FL 32256

*Job Summary * Provide underwriting support with new business and renewal submission clearance, file set-up, pre-renewal activities, MVRs and loss run requests. Provide additional support for the team when needed. Exhibit prompt and friendly customer service to team members, insurance agents and companies. _We are currently hiring two individuals for this position across three locations: Burlington, NC; Jacksonville, FL; and Easton, PA. Candidates may apply for the location that best aligns with their preferences. Hybrid work options will also be considered._ *Duties/responsibilities * * Review and process submissions while following up on outstanding information as needed * Maintain accurate submission records and organize related files * Support the renewal process, including gathering information and coordinating required documentation * Assist with obtaining and reviewing relevant reports and supporting information * Respond to and assist with inquiries from agents, carriers, and other business partners * Provide administrative and operational support to the underwriting team as needed * Perform other duties and responsibilities as assigned *Education & experience* * Two+ years of insurance customer service experience preferred * High school diploma/equivalent required; associate’s or bachelor’s degree preferred *Required skills/abilities* * Strong organizational skills and ability to manage multiple priorities and workflow to ensure efficient, timely and accurate processing of transactions * Helpful, positive attitude with both internal and external customers while working in a fast-paced environment * Experience working with PCs and office software such as Microsoft Word, Excel and web-based internet tools * Competencies: Teamwork and collaboration, customer service, attention to detail and interpersonal skills *Work environment & physical requirements* * Position is in an indoors office environment with low-to-moderate noise level, with prolonged periods sitting at a desk and working/typing on a computer * The position requires the individual to frequently talk on the phone and involves repetitive work with a computer keyboard and phone. Vision requirements include close work and the ability to focus. * Light physical effort/lifting required; must be able to lift up to 20 pounds * Requires regular and predictable attendance to meet customer service expectations *Work schedule* * Monday-Friday daytime schedule * Typically requires overnight travel less than 10% of the time *Eligibility* Must be legally permitted to work in the United States *Benefits* Competitive salary and benefits package commensurate with experience including medical insurance coverage, 401(k) plan, paid time off and paid holidays *About Great Lakes General Agency* Great Lakes General Agency (GLGA) is an independent wholesale broker, managing general agent and program manager that has specialized in commercial transportation insurance since 1988. GLGA is an equal opportunity employer. Learn more: https://www.greatlakesga.com Pay: $40,000.00 - $60,000.00 per year Benefits: * 401(k) * Dental insurance * Health insurance * Life insurance * Paid time off * Retirement plan * Vision insurance Work Location: Hybrid remote in Jacksonville, FL 32256

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Claims Support Representative

Stillwater Insurance | Jacksonville, FL 32216

Claims Support Representative Early Career Opportunity | Claims Operations & Customer Service Launch Your Career with Stillwater Insurance Group Are you a recent college graduate looking to start your professional career with a company that invests in your growth? Stillwater Insurance Group is seeking motivated, detail-oriented individuals to join our Claims Department as a Claims Support Representative. This role provides hands-on experience in customer service, business operations, insurance claims, and administrative functions while offering extensive training, mentorship, cross-functional exposure, and advancement opportunities. Depending on business needs and candidate qualifications, you may support either Claims Call Center operations, Claims Administration, or a combination of both. If you're looking for a career where you can learn, grow, and make a meaningful impact, we'd love to hear from you. Why Stillwater? Stillwater Insurance Group is a mid-sized national insurance provider offering home, auto, and commercial insurance products across all 50 states. Headquartered in Jacksonville, Florida, with offices in New York and Omaha, we are known for our supportive culture, strong values, and people-first approach. Our employees consistently describe Stillwater as a place with great people, accessible leadership, and a genuine commitment to integrity. We emphasize teamwork, professional development, and internal growth within a positive, high-performing environment. Position Summary The Claims Support Representative provides operational and customer service support across the Claims Department. This position serves as an entry point into the insurance industry and offers broad exposure to claims operations, customer communications, business processes, and administrative support. Responsibilities may include claim intake, First Notice of Loss (FNOL) processing, customer and agent communications, document management, reporting, compliance support, vendor payment processing, and various administrative duties. This role is designed to provide cross-functional training and may serve as a pathway to future opportunities within Claims, Operations, Compliance, Customer Service, and Claims Adjusting. Location: Jacksonville, FL, Jericho, NY, or Omaha, NE What You'll Do Customer Service & Claims Support Receive and process First Notice of Loss (FNOL) reports through phone and digital reporting channels. Create and maintain claim records within company systems. Respond to incoming calls and communications from policyholders, agents, vendors, and internal partners. Research and resolve customer inquiries while providing a professional and positive experience. Escalate complex issues appropriately while ensuring timely resolution. Support claims operations by gathering, documenting, and maintaining accurate information. Administrative & Operational Support Process claim file document requests and maintain electronic claim records. Route and manage incoming and outgoing correspondence, emails, and mail. Assist with vendor payments, stop payments, arbitration matters, CLUE reporting, and regulatory compliance requests. Prepare reports, spreadsheets, tracking documents, and departmental performance data. Support document indexing, filing, scanning, and records management activities. Coordinate meetings, prepare agendas, and maintain departmental documentation as needed. Assist with special projects and additional assignments within the Claims Department. Who We're Looking For We're looking for individuals who are eager to learn, enjoy helping others, and have a strong desire to build a professional career. This position is ideal for recent graduates seeking business experience in a stable and growing industry. Successful candidates are: Customer-focused and service-oriented. Highly organized and detail-oriented. Strong communicators with a professional demeanor. Comfortable learning new technologies and systems. Able to manage multiple priorities in a fast-paced environment. Team players who enjoy collaborating and solving problems. Minimum Qualifications High school diploma or GED required. Associate's degree or Bachelor's degree preferred. Recent college graduates are strongly encouraged to apply. Strong computer proficiency, including Microsoft Office applications. Excellent written and verbal communication skills. Strong organizational skills and attention to detail. Ability to learn new systems and business processes quickly. Professional customer service mindset. Ability to work independently and as part of a team. Preferred Qualifications Bachelor's degree in Business, Communications, Finance, Risk Management, Insurance, or a related field. Internship, campus leadership, administrative, customer service, office support, or call center experience. Experience with Microsoft Excel, including spreadsheets and basic reporting. Bilingual English/Spanish skills. Interest in developing a long-term career within the insurance industry. What You'll Gain Comprehensive training and onboarding. Exposure to multiple areas of insurance and claims operations. Mentorship from experienced leaders and professionals. Opportunities for cross-training and career advancement. Transferable business, analytical, and customer service skills. A collaborative environment that supports learning and professional growth. What You Can Expect A supportive, team-oriented culture. Accessible leadership and mentorship opportunities. Continuous learning and development. Recognition for initiative, accuracy, and service excellence. Career growth potential within Claims, Operations, and other areas of the organization. A workplace built on trust, integrity, and respect. Begin Your Career with Stillwater If you're ready to launch your career with a company that values development, teamwork, and long-term growth, apply today to join Stillwater Insurance Group. Employment offers are contingent upon successful completion of a background investigation and pre-employment drug screening. Stillwater Insurance Group is a drug-free workplace and an Equal Opportunity Employer.

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Disability Income Associate

Strategic Wealth Specialists | Jacksonville, FL 32256

_*Disability Income Associate: Job Description*_ ------------------------------------------------------------------------------------------- *POSITION OVERVIEW AND OBJECTIVE* Guardian Life Insurance Company of America is the industry leader in the sale of individual disability insurance products for individuals and small businesses. The Disability Income Associate (DIA) is responsible for the growth and development of the disability insurance (DI) profit center in their local Guardian agency. This objective will be accomplished through recruiting new insurance brokers and financial advisors and assisting them with implementation strategies for their clients. The successful DIA will provide brokers in his or her unit the knowledge and support they need to write business that they otherwise could not have written. He or she will build a reputation for expertise in marketing and selling individual DI, proactive sales and case design support, and insight on industry trends and competition. Success also requires developing effective relationships with various home office teams to support brokers in their sales endeavors and build a profitable book of business. -------------------------------------------------------------------------------------------- *ESSENTIAL JOB DUTIES AND RESPONSIBILITIES* * Schedule and make sales calls on a daily basis with new brokers to strengthen relationships and identify selling opportunities. Proactive broker solicitation and development will initially involve 80% of the DIS’s efforts. * Develop (with the General Agent, Director of Life and DI Brokerage, and Regional Wholesaler) and execute an appropriate business plan to maximize sales and meet your unit’s production goals. * Create agency visibility and sales opportunities through proactive marketing efforts. * Utilize an effective contact management system to create and maintain broker profile levels (segmentation), and track business development activities. * Achieve specific predetermined monthly, quarterly, and annual activity and sales goals. * Identify and convert marginal brokers with potential into top producers. * Conduct sales promotion and training meetings for brokers. * Create and maintain a recruiting referral list of potential new agency field representatives. ------------------------------------------------------------------------------------------ *SKILLS, KNOWLEDGE AND ABILITIES* The successful DIA is a highly motivated, results-oriented entrepreneur with a strong work ethic and competitive drive to succeed. He or she must possess: * Sales and relationship-building skills * The ability to work independently and creatively in a challenging environment * Demonstrated oral and written communication skills * A strong focus on personal customer service * Ability to pay attention to detail and multi-task * Strong sense of discipline and self-organization * Demonstrated organizational or leadership success in a social or professional organization Pay: $50,000.00 - $1,000,000.00 per year Benefits: * 401(k) * 401(k) matching * 403(b) * Dental insurance * Flexible schedule * Health insurance * Health savings account * Life insurance * Paid time off * Parental leave * Professional development assistance * Referral program * Retirement plan * Tuition reimbursement * Vision insurance Application Question(s): * Located in commutable distance to Jacksonville or willing to relocate immediately? Work Location: In person

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Economic Development Manager

CITY OF PALM COAST | Palm Coast, FL

DESCRIPTION OF DUTIES AND RESPONSIBILITIES Highly professional and technical work coordinating the City's efforts toward improving the local economy. Perform complex, professional-level assignments in economic development, including business recruitment, job development, and business retention strategies. Conduct research and analyze matters of economic health, real estate trends, and commercial and industrial development. Assist in developing City policies that affect the local economy and implementing and monitoring programs that encourage economic growth in the City of Palm Coast. This Senior Management position is responsible for professional duties related to the economic development of the City's private and public sector economy. Specialized knowledge of financial analysis and business development techniques is required. The incumbent is the primary contact for businesses and the City representative to the business community. The work involves responsibility for applying professional knowledge and skills to affect research, analysis, planning, and implementation of economic development programs. The incumbent requires a high degree of professionalism, problem-solving skills, and the frequent use of independent judgment. The incumbent will develop partnerships with outside agencies and business/property owners and work effectively with the community. The ability to work in a team and across city departments is mandatory. Assigned duties and responsibilities will require work outside of regular office hours, including weekends and holidays. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. Oversee the City's economic development planning and implementation efforts and coordinate the City's economic development and revitalization efforts with the private sector and other governmental agencies. Provide a high level of customer service using a proactive approach towards solving problems and expediting development, and assisting developers, businesses, and property owners to successful outcomes with the City and other agencies. Act as business recruitment and commercial development facilitator for the City and focus on retaining and expanding existing businesses. Evaluate local resources, needs, goals, and opportunities and aggressively promote businesses in the City of Palm Coast. Under the guidance of the Director, manage all activities of the City’s Community Redevelopment Area (CRA) and the Town Center Community Development District. Assist in the creation and management of City grants and financial incentives related to Economic Development. Update existing City economic development data, and develop efficient methods of maintaining current, needed data on real estate trends, employment/training efforts, and related issues. Maintain the department's website and marketing materials. Coordinate with the Flagler County Economic Development department, the Palm Coast-Flagler Regional Chamber of Commerce, and various private and public agencies to assist in the City's continued economic development. Ensure the collection and provision of valuable data to businesses and individuals in making investment decisions and advises the City Manager regarding capital improvements and funding mechanisms for projects that catalyze economic development and redevelopment programs. Attend public meetings to provide information regarding the activities associated with economic development. Develop goodwill and positive public relations with citizens and stakeholders. Prepare financial reports, analyses, and budgets. Prepare and present action requests to the City Council. Represent the City in meetings with Federal, State, and County agencies. Administer the City's economic development grant programs Other duties as assigned. MINIMUM TRAINING, EXPERIENCE, LICENSES, OR CERTIFICATIONS Bachelor’s degree in Business Administration, Public Administration, Economics, Urban/Regional Planning, Finance, Commercial Real Estate or related field required; three to five years of progressively responsible professional experience in economic/community development project management experience within a similar public organization; or an equivalent combination of education, training, and experience. Previous and demonstrable experience in real estate, community redevelopment areas or community development districts is preferred. Must possess and maintain a valid Florida Driver's License. IEDC certification is preferred but not required. KNOWLEDGE, SKILLS, AND ABILITIES Ability to develop and maintain good personal relationships with other employees and the public. Ability to maintain effective working relationships with others, including County, State, federal agencies, civic groups, and the public. Ability to clearly and effectively communicate both verbally and in writing. Knowledge of real estate development and sales, private-sector financing and incentive strategies, planning, zoning and long-range economic development Knowledge of regulations and procedures concerning economic development and statistics and mathematics applicable to economic analysis. Knowledge of business attraction and retention programs. Knowledge of small business loan packaging and counseling. Knowledge of marketing and promotional practices and strategies, mainly municipal and community promotions. Knowledge of methods and sources used in analyzing local economic trends and industry trends. Knowledge of Federal, State, and other resources for economic development and business assistance. Knowledge of local land use development practices, zoning, and policies, including thorough knowledge of state and federal economic development programs. Ability to use financial analysis techniques such as liquidity tests, debt coverage, cash-flow analysis, and capitalization analysis. Ability to plan, organize, and implement a comprehensive economic development program, including proactive outreach and communication program that projects the community's image. Ability to organize work, set priorities, and exercise sound and independent judgment consistent with City policy and established guidelines. Ability to work effectively with a wide range of people, including but not limited to business leaders, developers, financial institutions, citizen groups, outside agencies, interdepartmental staff, and brokers. Ability to creatively solve problems and establish and maintain a positive customer service attitude. Ability to communicate clearly and concisely, orally and in writing. Ability to supervise the work of professional and administrative staff and consultants. Skilled in public and interpersonal relations in a group setting or a one-to-one situation. PHYSICAL REQUIREMENTS While performing the essential functions of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and lift and move up to 25 pounds. While performing the essential functions of this position, the employee is rarely exposed to disagreeable environmental factors. The City of Palm Coast, Florida is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, The City of Palm Coast, Florida will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The City of Palm Coast participates in E-Verify.

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Loan Documentation Quality and Training Specialist

Ameris Bank | Jacksonville, FL

Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app. Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you’ll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer’s needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and purpose and how you can bring it to life as an Ameris Bank teammate. Job Summary The Loan Documentation Quality and Training Specialist serves as the subject matter expert and product owner for loan documentation, with primary responsibility for developing, delivering, and reinforcing training for Loan Closers and related stakeholders. This role coordinates, prepares, and reviews complex, high-dollar commercial loan transactions to ensure accuracy and compliance with loan approval requirements, bank policy, procedures, regulations, and applicable laws. This role also partners with Loan Operations/Hub, Lending, Credit, attorneys, third-party vendors, and other business partners to support consistent execution of loan documentation requirements and complex commercial loan closings. Essential Functions, Duties and Responsibilities Develops, delivers, and maintains ongoing loan documentation and closing-related training for Loan Closers and other stakeholders to promote adherence to best practices, policy, procedures, regulatory requirements, and technology/process changes. Reviews completed and in-process loan closings to identify documentation discrepancies, policy exceptions, process gaps, and training opportunities; documents findings and uses results to support targeted coaching and continuous improvement. Serves as the subject matter expert for loan documentation and complex closing requirements, providing guidance to commercial loan hub closers, and supervisors. Reviews loan type, approval terms and conditions, bank policy, and regulatory requirements to determine closing requirements and support accurate due diligence and closing checklists. Supports large, complex, and specialized commercial loan closings by reviewing legal closing documents, third-party reports, entity documents, title, surveys, flood determinations, UCC searches, and other required diligence items for accuracy and sufficiency. Identifies discrepancies and complex closing issues, researches root causes, facilitates resolution, and recommends corrective actions. Analyzes loan closing processes, and implements continuous improvements to strengthen operational effectiveness, quality, and consistency. Represents the Commercial Loan Hub department in cross-functional initiatives, workflow changes, and other process improvement efforts related to loan closing and documentation. Reviews regulatory and policy changes to assess impacts to the loan closing process and updates training, procedures, and communication materials as appropriate. Researches special topics, prepares findings, and provides recommendations based on risk, operational impact, and business needs. Maintains clear, professional communication with lenders, borrowers, attorneys, vendors, and internal partners regarding closing requirements, issue resolution, status updates, and process expectations. Supports timely completion of closing requirements, workflow management, electronic file organization, checklist maintenance, disbursement processing, service level expectations, and quality control objectives as needed. Required Knowledge, Skills and Competencies Specialized, in-depth knowledge of commercial loan closing, loan documentation, regulatory requirements, bank policy, procedures, and best practices. Thorough knowledge of standard and non-standard loan products, business entities, financial covenants, due diligence requirements, and document storage or loan documentation systems. Demonstrated ability to develop and deliver effective training, coaching, communication, and process adoption support for operational teams and business partners. Advanced research, analytical, problem-solving, and decision-making skills, including the ability to identify viable options, assess risk, draw sound conclusions, and present thoughtful recommendations. Ability to read, analyze, and interpret complex loan approvals, credit write-ups, legal documents, third-party reports, and closing requirements. Strong verbal and written communication skills, including the ability to express information clearly, professionally, and persuasively. Ability to negotiate, drive consensus, maintain collaborative relationships, and manage or resolve conflict across multiple stakeholders. Strong organizational skills with the ability to manage competing priorities, deadlines, detailed information, electronic files, and high-volume workloads while producing accurate, high-quality work. Strong computer proficiency, including Microsoft Office Suite and banking or loan-related software applications. Ability to perform accurate calculations, transactions, and documentation reviews. Industry and Work Experience 6 or more years of loan closing and/or processing experience required. Experience using relevant storage software applications required. Experience managing projects required. Academic Bachelor’s degree required. Benefits Available to Employees: Ameris Bank provides a comprehensive employee benefit package to all eligible employees. Medical, Dental and Vision Insurance Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment Life Insurance provided at no additional cost to employees Accidental Death & Dismemberment Coverage Long-Term Disability Coverage Paid Sick and Vacation Leave 11 Holidays Volunteer/Service Day Employee Stock Purchase Plan 401(k) Retirement Plan Ameris Bank matches 50% of your first 8% of contributions to the plan Flexible Spending Accounts Health Savings Account Health Reimbursement Arrangement Supplemental Life & Other Insurance Plans Identity Theft Protection Pet Insurance Legal Insurance Employee Assistance Program Employee Advocacy Program Tickets at Work (Entertainment discounts for Ameris Bank Employees) AT&T Employee Discount Wellness Discounts for Medical Premiums and Other Rewards Employee Referral Incentive Education Assistance Employee Resource Groups Banking Advantages for Employees: In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services. Free Interest Checking Free Safe Deposit Box Free Money Orders, Travelers’ Checks and Cashier Checks Discount on Mortgage Origination Fee Free Online Banking and Free Unlimited Online Bill Payment Employee Banking Perks Disclaimer: The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicantss of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Litigation Counsel

FIS | Jacksonville, FL 32202

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Law Job Description The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS? About the role In this position, you will be part of a team that proactively manages the company’s litigation and dispute matters and government investigations to protect and minimize risk to FIS. We are seeking an experienced litigation counsel who can strategically manage these matters, continuously improve our litigation strategies and operations, and proactively identify and mitigate risk throughout the company. About the team The FIS Legal team is comprised of approximately 200 attorneys and paraprofessionals worldwide who enjoy being an advisor to and partner with our businesses to help the company achieve its goals. We work collaboratively with each other and with our business colleagues to solve problems in an effective and pragmatic manner. We view our role as one of supporting our business leaders in a variety of legal matters, and we strive to assist our businesses in meeting their objectives with sound, reasonable and well-considered legal counsel. What you will be doing • Be responsible for a complex docket of litigation, disputes, and investigations from various government agencies including preparing case assessments, advising and executing on case strategy, coordinating investigations and discovery, and managing external counsel. • Proactively manage collections activity, subpoenas, liens, levies, and garnishments the company to drive efficiencies and align strategy. • Shares best practices and learnings with others in the organization, fostering a culture of continuous learning and professional growth to ensure high standards of legal service. What you bring A law degree, such as a Juris Doctor or other comparable degree and admission to practice law in the appropriate jurisdiction. Eight (8) or more years of legal experience with a primary focus on litigation and government investigations in a corporate in-house or law firm environment. Experience with litigation, disputes, and government investigations. Experience with mergers and acquisitions, subpoenas, liens and levies, and collection matters. Experience within fintech, information technology, technology and services outsourcing, financial services, banking, payments, and capital markets, strongly preferred. Strong communication, research, writing, analytical, and negotiation skills. The ability to work independently and collaboratively in a fast-paced environment. Ability to review and evaluate multi-faceted issues and counsel business colleagues on complex legal questions relating to various issues. Experience advising clients in a complex, diversified, matrixed, global organization. Experience prioritizing and managing multiple projects efficiently and effectively in a fast-paced business environment and driving complex projects to completion. What we offer you At FIS, we hire the best. In return, you receive exceptional benefits including: Opportunities to innovate in Fintech Tools for personal and professional growth Inclusive and diverse work environment Resources to invest in your community Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

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Sr. Manager, Change Enablement

Acosta Group | Jacksonville, FL

The Senior Manager, Change Enablement is responsible for leading holistic change enablement efforts for large scale strategic initiatives. This role designs and executes change strategies that drive adoption, readiness, and sustained behavior change across people, process, and technology transformations. The Senior Manager partners closely with Transformation leaders, program teams, functional stakeholders, and business leaders to assess impacts, align stakeholders, manage resistance, and ensure successful delivery of enterprise initiatives. Lead Change Enablement Strategy and Execution Design and execute comprehensive change enablement strategies aligned to program objectives and enterprise priorities Translate business and technology changes into clear people, process, and behavior impacts Ensure change strategies support successful adoption, engagement, and value realization Stakeholder Engagement and Advisory Support Partner with senior leaders and key stakeholders to build alignment, sponsorship, and accountability Proactively identify and address resistance, risks, and readiness gaps Act as a trusted advisor to leaders navigating complex organizational change Change Readiness and Impact Management Conduct stakeholder, readiness, and impact assessments to inform change approach Develop targeted interventions for leaders, managers, and employees based on assessed needs Advise on timing, sequencing, and release strategies to support readiness Communications and Enablement Alignment Partner with Communications and Training teams to ensure integrated, consistent experiences Provide direction and inputs for change communications and enablement materials Ensure messaging supports clarity, confidence, and adoption without overloading the business Measurement and Continuous Improvement Define and track change effectiveness metrics tied to adoption and readiness Monitor progress and recommend adjustments to improve outcomes Capture lessons learned and continuously evolve change practices Experience Requirements 7 to 10+ years of experience in change enablement, organizational change, or transformation roles Demonstrated experience supporting large scale, enterprise level initiatives Experience working closely with senior leaders and cross functional program teams Experience applying structured change methodologies in complex environments Knowledge, Skills, and Abilities Strong understanding of how individuals and organizations experience and adopt change Ability to design practical, scalable change strategies that align to business realities Exceptional communication and influencing skills across all levels of the organization Strong business acumen and ability to connect change efforts to enterprise outcomes Ability to work independently, manage competing priorities, and operate effectively in ambiguity Demonstrated ability to influence without direct authority Collaborative mindset with the ability to partner across functions Supervisory Responsibility May provide guidance or oversight to Change Enablement resources or vendors Role does not initially include direct people management but may evolve over time #DiscoverYourPath

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IT Business Lead Analyst

Citi | Jacksonville, FL

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. Responsibilities: Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions Supervise day-to-day staff management issues, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Recommended Qualifications: 6+ years of Business Analysis experience within the Credit Cards, Banking, or Financial Services industry. Strong expertise in requirements elicitation, process mapping, data analysis, and solution design. Advanced proficiency in Microsoft Office tools (Word, Excel, Visio, and PowerPoint), with significant experience using Excel for complex data analysis and reporting. Hands-on experience supporting projects through all phases of the Software Development Life Cycle (SDLC). In-depth knowledge of business analysis frameworks, methodologies, and documentation standards. Experience working with AI-powered tools and solutions is considered an asset. Exceptional communication, collaboration, and stakeholder management skills. Education: Bachelor's degree/University degree or equivalent experience Master's degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. - Job Family Group: Technology - Job Family: Business Analysis / Client Services - Time Type: Full time - Primary Location: Jacksonville Florida United States - Primary Location Full Time Salary Range: $103,920.00 - $155,880.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Anticipated Posting Close Date: Sept 01, 2026 - Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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Balance Transfer Consumer Product Sales Senior Lead Analyst, Senior Vice President (Hybrid)

Citi | Jacksonville, FL

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Citi is looking for a senior product leader to shape and grow its Balance Transfer business within the U.S. Credit Cards portfolio, sitting within the On Card Spend and Lend organization and reporting to the On Card Lend Business Head. In this role, you will own the end-to-end product strategy for Balance Transfers — a key feature of Citi's lending continuum that helps consumers manage their credit repayment — driving performance, innovation, and a best-in-class customer experience across Citi Branded Cards. This is a high-impact opportunity to lead meaningful product decisions that directly influence portfolio growth, profitability, and the financial lives of millions of customers. Responsibilities Lead the implementation of the Balance Transfer product strategy across Citi Branded Cards, translating strategic direction into clear roadmaps and prioritized initiatives that deliver measurable portfolio growth. Define and enhance the Balance Transfer value proposition by building new capabilities and solutions in partnership with U.S. Branded Cards product and portfolio teams. Partner with Technology and Digital teams to design and deliver a seamless, end-to-end Balance Transfer customer experience across digital and physical touchpoints. Collaborate with Marketing, Risk, and Analytics teams to develop and deploy segmentation strategies, pricing models, and response optimization frameworks that improve profitability and customer take-up. Analyze product financial performance — including loans, originations, portfolio yields, net credit margin, return on assets, and NPS — and recommend targeted actions to improve returns. Identify and evaluate growth opportunities across Citi portfolios and external partnerships to expand and optimize Balance Transfer offers throughout the lending continuum. Maintain and strengthen the governance and control environment for Balance Transfer as a lending product, ensuring alignment with Citi's risk appetite framework. Required Qualifications & Skills Bachelor's degree with 10 or more years of experience in product management, financial services, or a related field. Demonstrated ability to develop and manage unsecured lending products, with a track record of driving portfolio performance and profitability. Experienced operating in complex, matrixed organizations, with the ability to align cross-functional teams — including Risk, Marketing, Technology, and Analytics — around shared goals. Strong analytical and strategic thinking skills, with the ability to interpret financial and performance data and translate insights into clear product recommendations. Effective communicator and influencer, capable of building trusted relationships with senior stakeholders and driving alignment across diverse teams. Customer-first mindset, with a genuine understanding of consumer financial needs and a commitment to delivering experiences that add real value. Results-oriented approach, with the discipline to execute on plans, manage competing priorities, and deliver outcomes within defined timelines. Beneficial Skills & Qualifications MBA or equivalent advanced degree in a relevant field. In-market experience working within the U.S. consumer lending or credit cards industry. Background in credit risk, with familiarity of how risk frameworks intersect with product strategy and lending portfolio management. What We Offer Joining Citi means becoming part of one of the world's most connected financial institutions, where your work has a tangible impact on customers and the business at scale. This role offers senior leaders the opportunity to drive strategy, shape a meaningful product, and build lasting influence within a high-performing, globally connected team. Hybrid working model with 3 days in the office and 2 days working remotely, giving you flexibility and structure to do your best work. Strategic ownership of a high-visibility product with direct influence on Citi's U.S. Credit Cards lending portfolio and business performance. Access to Citi's global network and cross-functional expertise, enabling collaboration with leading professionals across product, risk, technology, and marketing. Ongoing learning and professional development opportunities to deepen expertise and grow your leadership capabilities. Comprehensive financial wellbeing support, including competitive compensation and benefits tailored to senior professionals. Wellbeing and work-life balance programs designed to support your health, energy, and long-term performance. Apply today to take ownership of a strategically important product at Citi and help shape the future of consumer lending for millions of customers across the U.S. - Job Family Group: Consumer Sales - Job Family: Consumer Product Sales - Time Type: Full time - Primary Location: Wilmington Delaware United States - Primary Location Full Time Salary Range: $156,160.00 - $234,240.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Anticipated Posting Close Date: Sep 01, 2026 - Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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Support Technician, District Enrollment Services

Duval County Public Schools | Jacksonville, FL 32207

Job Summary Provides administrative support work in assisting district administrators in planning, coordinating, monitoring, and facilitating administrative actions and processes. Essential Functions 1. Researches and compiles data, and prepares reports and correspondence. 2. Organizes and tracks the status of legislation, application or case record processing, responding to complaints, and/or resolving work related problems. 3. Recommends, coordinates, and implements administrative practices and procedures to facilitate work processes and accomplish unit activities. 4. Interprets laws, rules, regulations, policies, for the purpose of answering inquiries, resolving complaints, or to resolve work related problems. 5. Prepares correspondence relating to administrative activities for the purpose of presenting information, or resolving complaints or work related problems. 6. Maintains administrative records and files. 7. Attends meetings to provide or clarify information, facilitate processes, or resolve problems. 8. Performs other duties as assigned. Probation: Six (6) months Qualifications Open requirements: Four (4) year combination of education, training, and experience in administrative work or related area. Promotional requirements: NA Licensing: Depending upon assignment, a valid Florida Driver’s License may be required prior to appointment and must be maintained during employment in this class. Knowledge, Skills, and Abilities Knowledge of administrative practices, methods, and procedures relating to administrative support areas Knowledge of research and statistical methods and techniques Strong word processing, spreadsheet, database, diagramming, and/or presentation software skills Strong oral, written, and interpersonal communication skills Strong data research, compilation, analysis, and presentation skills Strong calculator, personal computer, fax, and office equipment operation skills Ability to resolve work related problems or complaints Ability to use judgment in search for solutions or improvement to work processes Ability to coordinate work activities Ability to research and compile data, prepare written reports and correspondence Ability to interpret laws, rules, and regulations Ability to operate standard office equipment such as personal computers, copiers, fax machines, and related equipment Ability to read, understand, and apply job-related rules, policies and procedures Ability to prepare reports

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Home Health Aide (HHA)

VITAS Healthcare | Saint Augustine, FL 32080

The VITAS Home Health Aide (HHA) is a non-exempt employee, who is trained to provide personal care and services to hospice patients to augment care given by family members or other caregivers. ASSIGNED JOB RESPONSIBILITIES Performs only those personal care activities contained in a written assignment. Home Health Aide (HHA) assignments may include: Home Health Aide (HHA) helps the patient to maintain good personal hygiene. Home Health Aide (HHA) plans and prepare meals. Feeds or assist with feeding the patient when needed. Home Health Aide (HHA) assists the patient ambulation. Home Health Aide (HHA) assists with certain treatments as ordered by the physician, and taught and supervised by the nurse for a specific patient including: assist with the change of the colostomy bag; assist with the use of a walker or wheelchair; reinforcement of a dressing; assist with prescribed range of motion exercises; assist with prescribed ice cap or collar; measure intake and output of fluids; and assist with medications that are ordinarily self-administered. Home Health Aide (HHA) reads and records temperature, pulse and respiration. OTHER RESPONSIBILITIES FOR THE HOME HEALTH AIDE (HHA) NOT INCLUDED IN A WRITTEN ASSIGNMENT MAY INCLUDE: Home Health Aide (HHA) assists in maintaining a safe and healthy environment. Home Health Aide (HHA) promotes the patient’s mental alertness through involvement in activities of interest. Home Health Aide (HHA) provides simple emotional and psychological support to the patient, family, and other caregivers. Home Health Aide (HHA) reports any changes in the patient’s mental or physical condition or home situation to the VITAS Nurse and members of the interdisciplinary team. Home Health Aide (HHA) teaches basic personal care to the primary caregiver. Home Health Aide (HHA) practices basic infection control measures. Home Health Aide (HHA) observes, reports, and documents patient status and the care and activities provided. Home Health Aide (HHA) completes at least 12 hours of in-service training per calendar year. Home Health Aide (HHA) handles other tasks as assigned. THE HOME HEALTH AIDE (HHA) MAY NOT: Be assigned by VITAS to any institutional setting. Change sterile dressings. Irrigate body cavities (such as an enema). Irrigate a colostomy or wound. Perform a gastric lavage or gavage. Catheterize a patient. Administer medications. Apply heat by any method. Care for a tracheotomy tube. Suction a patient. Provide any personal care that has not been assigned by the VITAS nurse or included in the plan of care. QUALIFICATIONS High School graduate or equivalent preferred. Meets personnel qualifications of a Home Health Aide as specified in 42 C.F.R. Section 484.4 and Section 484.36. Documented evidence of 75 hours of training as specified in 42 C.F.R. Sections 484.36 (a)(1). Documented evidence that Home Health Aide has successfully completed a Competency Evaluation program as described in 42 C.F.R. Section 484.36(b). State Allowable Training/Certification AL, CO, DC, DE, FL, GA, IN, MI, PA, TX, VA, WI CNA, HHA, HA CA CHHA CT Homemaker-Home Health Aide IL HHA, NA KS Home Health Aide certificate MO Home Health Aide NJ Homemaker-Home Health Aide OH Home Health Aide SPECIAL REQUIREMENTS Home Health Aide (HHA) has the ability to read, write, and carry out directions. Home Health Aide (HHA) has the ability to travel per job requirements. Home Health Aide (HHA) has a telephone available in home. ESSENTIAL FUNCTIONS/PHYSICAL DEMANDS The physical demands described for the Home Health Aide (HHA) are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the Home Health Aide (HHA), the employee is regularly required to: Assist in lifting and transferring patients, as required. Lift objects in excess of 20 pounds Stand or walk in excess of one hour per day Talk and hear Specific vision abilities required by the Home Health Aide (HHA) include: Close vision Distance vision Ability to adjust focus The Home Health Aide (HHA) will be required to sit and stoop, kneel, and crouch. DIRECTION RECEIVED Home Health Aide (HHA) reports directly to the VITAS Nurse. Home Health Aide (HHA) receives clinical direction from the VITAS Nurse. VITAS® Healthcare is the nation’s leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team, you’ll find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others. You will be more than just an employee: You will be counted on as an expert in your field, and as a valued team member whose efforts are respected and vital to our hospice mission. All VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. We serve with commitment and compassion, and position ourselves for the future by embracing, innovating, and leading change. If you are that person, make your voice heard—find your purpose at VITAS today. Benefits Include: - Competitive compensation - Health, dental, vision, life and disability insurance - Pre-tax healthcare and dependent care flexible spending accounts - Life insurance - 401(k) plan with numerous investment options and generous company match - Cancer and/or critical illness benefit - Tuition Reimbursement - Paid Time Off - Employee Assistance Program - Legal Insurance - Roadside Assistance - Affinity Program Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends. Choose a Career with VITAS

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