Job Results
Financial Services
Posted 1 week
Transaction Management Ops Consultant
Bank of America - Jacksonville, FL 32256
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for independently processing complex transactions supporting the movement of account assets and other fulfillment processing. Key responsibilities include end-to-end ownership of issue resolution, working across multiple operations and product specialists, and ensuring procedures are clearly documented and up to date. Job expectations include supporting projects, initiatives and preparing executive-level reports and presentations. LOB Description: Team Lead For ADR Operations Team. This position will involve various settlement tasks that are used to process/settle multiple ADR/ORD conversions. Primary responsibility is overseeing the processing/settlement of ADR conversions across multiple different markets and platforms. There will be daily interaction via email and phone calls with clients, international settlement teams, trading desks, branch offices, and other internal Operation areas. Daily processing tasks include mitigation of firm and client risk/exposure by ensuring proper conversion bookings, consistent and clear client communication and proper prioritization around high value conversions. Associate will be responsible for learning and adhering to market rules and quickly grasp settlement responsibilities. Associate will be required to multi task in a high volume/value, fast paced environment all while meeting settlement needs. Responsibilities: Leads end-to-end resolution of complex client issues and inquiries, including research, escalation and approvals for items with high levels of monetary risk Drives execution of complex financial and non-financial client transactions• Supports process improvements, requirements, and initiatives across multiple stakeholders Performs quality assurance reviews, testing, and training to ensures high performance accuracy of performance metrics and quality standards Supports risk management and audit processes, including identification of issues, development of mitigation strategies, and exam preparation Reviews and updates written procedures to ensure accuracy Supports operational team projects and production of executive-level reports and presentations for senior management as needed Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully. Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement. Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results. Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks. People Manager & Coach: Knows and develops team members through coaching and feedback. Financial Steward: Manages expenses and demonstrates an owner’s mindset. Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth. Driver of Business Outcomes: Delivers results through effective team management, structure, and routines. Required Qualifications: 2+ years related brokerage operations experience Strong PC and Microsoft skills particularly with Excel (V/X Lookups, pivot tables). Ability to escalate appropriately and obtain problem solving skills Solid oral & written communication skills Ability to independently manage small and medium sized projects Ability to multitask in a high volume/fast paced environment Ability to learn and understand different settlement functions and platforms. Desired Qualifications: Knowledge of trade lifecycle or stock market Strong motivation to succeed Understanding of Risk & Control issues Skills: Risk Management Written Communications Active Listening Attention to Detail Critical Thinking Oral Communications Problem Solving Adaptability Collaboration Prioritization Shift: 1st shift (United States of America) Hours Per Week: 40
Posted 1 week
Preboarding Operations Manager, Recruitment, Hybrid, Baptist Jacksonville
Baptist Health System, Inc. - Jacksonville, FL 32207
About Baptist Health Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. Preboarding Operations Manager, Recruitment, Hybrid, Baptist Jacksonville The Preboarding Operations Manager leads the day-to-day operations of the onboarding function, ensuring a seamless, compliant, and high-quality experience for new hires, internal transfers, and stakeholders. This role provides leadership to the onboarding team, drives process improvement initiatives, and ensures adherence to organizational standards, regulatory requirements, and service expectations. In close partnership with Talent Acquisition, Human Resources, hiring leaders, and cross-functional teams, the Onboarding Operations Manager ensures timely pre-employment processing, clear communication, and a best-in-class transition from candidate to employee. Preboarding Operations Manager, Recruitment, Hybrid, Baptist Jacksonville Job Responsibilities: Operations Management Lead end-to-end onboarding operations, ensuring timely processing and readiness for all new hire start dates Develop, implement, and maintain standardized workflows, procedures, and service level expectations Monitor onboarding metrics, productivity, and service delivery to drive operational effectiveness Identify process gaps and implement continuous improvement strategies to enhance efficiency and candidate experience Collaborate with HR, Talent Acquisition, Employee Health, Payroll, and department leaders to coordinate onboarding activities Team Leadership & Development Lead, coach, and develop onboarding team members to support performance, engagement, and growth Establish clear performance expectations, service level agreements, and productivity benchmarks Oversee workflow distribution and capacity planning to ensure appropriate coverage Foster a culture of accountability, service excellence, and continuous improvement Compliance & Auditing Conduct regular audits to ensure onboarding documentation meets regulatory, accreditation, and organizational standards Ensure accuracy and completeness of employee records, licensure, certifications, and pre-employment requirements Maintain compliance with internal policies and state and federal regulations Implement corrective actions and training based on audit findings Stakeholder Collaboration Serve as a primary liaison between onboarding, leadership, and operational departments Provide guidance to hiring managers on onboarding requirements, timelines, and best practices Support organizational initiatives, system implementations, and process changes impacting onboarding Reporting & Strategic Support Track and analyze key performance metrics (e.g., time-to-start, onboarding cycle time, candidate satisfaction, error rates) Prepare operational reports and provide recommendations for strategic improvement Support workforce planning by identifying onboarding capacity needs and operational risks Candidate Experience Champion a positive, organized, and supportive onboarding experience Ensure proactive, clear communication throughout the onboarding journey Address escalations and resolve complex onboarding issues to ensure timely starts Monitor candidate engagement and satisfaction, identifying opportunities to enhance the experience and reduce onboarding friction Partner with Talent Acquisition and HR leadership to align onboarding practices with organizational values and employer brand Drive consistency to ensure a professional and welcoming experience for every new team member New Team Member Orientation & Integration Oversee the execution of new team member orientation to ensure an engaging and informative experience Ensure new hires are equipped with the tools, knowledge, and resources for a successful start Collaborate with HR and operational leaders to align orientation content with organizational priorities and compliance requirements Continuously evaluate and improve orientation effectiveness based on feedback and performance metrics Ensure consistency in orientation delivery across locations and departments Experience Requirements: Minimum of 3 years of progressive experience in onboarding, HR operations, talent acquisition operations, or a related function Minimum of 2 years of leadership or supervisory experience Experience managing high-volume, process-driven operations with multiple stakeholders Strong knowledge of onboarding processes, employment documentation, and regulatory compliance Proven ability to lead teams, manage performance, and drive accountability Strong process improvement and operational efficiency mindset Ability to analyze data and use insights to drive decision-making Excellent organizational and time management skills in a fast-paced environment Strong interpersonal and communication skills Ability to manage escalations and resolve complex issues effectively High attention to detail with a strong focus on accuracy and compliance Experience in a healthcare or highly regulated environment Experience supporting enterprise or multi-site organizations Experience designing or improving onboarding or employee transition programs Experience with applicant tracking systems or onboarding platforms required Workday experience preferred Proficiency in Microsoft Office (Excel, Word, Outlook) Education and Certification Requirements: Bachelor’s degree in human resources, business administration, healthcare administration, or related field SHRM-SCP preferred SPHR preferred Primary Location: Downtown - Howard Building
Posted 1 week
Regional Corporate Security Manager
VyStar Credit Union - Jacksonville, FL 32202
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. Regional Corporate Security Manager ACCOUNTABILITY STATEMENT: The Regional Corporate Security Manager oversees and supervises organic and contract personnel engaged in carrying out protection of the physical environment. The position manages the manned security force and the day-today shift and maintenance operations within their assigned area of responsibility. ESSENTIAL JOB FUNCTIONS: Oversees the daily operation of the contract security team and provides direction as needed to ensure the sound execution of the site security contract and plan. Supervises Corporate Security Administrator(s) assigned to their region. Manages incidents ensuring swift resolution, minimal disruption, and identifying lessons to improve processes and responses continually. Builds partnerships with internal stakeholders to enable their work and to maintain a secure work environment. Develops relationships and serve as the site liaison to public safety agencies including, but not limited to; law enforcement, emergency medical responders, as well as local and state emergency management and homeland security. Partners with internal vested parties, including other Security Managers, Branch Operations, Call Center Operations, Security Operations Center, IT, and Cyber to understand and address their needs with security technology solutions. Acts as First Point of Contact for escalation of issues on Physical Security and responds accordingly. Oversees and manages the Security Department ticketing system to ensure the operations team is providing appropriate solutions within the required service level agreement. Manages and administers physical security operations at company offices in throughout assigned area of responsibility. Ensures compliance with all applicable policies, procedures, rules, and regulations. Identifies crime issues and develops effective responses. Ensures the creation and maintenance of contracted guard force Standard Operating Procedures (SOPs) and Post Orders. Ensures Global Security vendors, such as Guard Services Provider, Security Systems Integrator, and other vendors meet company standards and contractual requirements for accessing facilities. Generates and tracks key performance indicators (KPIs) for guard force operations and chosen vendor(s), including but not limited to: SLA performance, invoicing reliability, guard force incident response time, competence in training/real-world response, incident reporting accuracy, staffing levels, etc. Reviews and analyzes guard force KPIs and other physical security-related metrics to support continuous improvements and optimize physical security for the corporation and reduce operating costs. Liaises with contracted guard force Operations Manager(s) to professionalize, supervise and maintain all aspects of guard force operations including review of all training for the contracted guard force provided by company management. Assists and performs physical security audits and inspections of company owned or leased facilities and makes appropriate recommendations to improve the protection of assets. Works business units on physical security system health and maintenance, track system issues, apply updates, repairs, and ensure the system is running at its peak performance. Works quickly to address and remedy unanticipated faults within the Security Technology portfolio and ensure minimal system downtime. Ensures operational effectiveness of all security systems with updated monthly/weekly/daily audits of their performance. Troubleshoots security problems and assesses the need for external service. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job: Focus - Focus your full attention by carefully listening to and observing client or member. Connect - Consistently be friendly and approachable. Demonstrate your care. Understand - Listen empathetically and ask questions (70%/30% rule). Counsel - Recommend solutions based on your member’s needs and objectives. Advance - Ensure that member’s expectations were exceeded. Verify necessary follow-up actions. JOB QUALIFICATIONS Experience Minimum of seven years of experience appropriate for the knowledge and skills demanded by the position (e.g., armed forces security, military police, law enforcement, or private security preferred). Background consistent with the ability to obtain the necessary licenses as required by the position. Skills A solid understanding of the financial services industry and the laws and regulations that govern and/or impact the credit union is a plus. A high level of interpersonal skills and social sensitivity are required. The candidate comes into contact with employees on all levels of the organization. The candidate is a resource to the organization and must be an effective listener and communicator. The candidate must set the example in attitude, behavior, and work ethic. Demonstrates solid interpersonal skills, professional judgment, problem-solving skills, and an ability to handle and direct personnel in stressful situations. Demonstrates supervisory proficiency as it relates to performance monitoring, coaching, and performance review. Capable of interacting with executive staff, other company employees, clients, and vendors (as may be necessary for the completion of assigned duties). Demonstrates command of private security operations. Capable of evaluating a range of situations with minimal supervision to arrive at a proper solution. Possesses basic computer skills necessary for report writing, interdepartmental communication, and records management. Possesses and maintains a professional attitude and appearance. Demonstrates an ability to multitask, strong organizational, project management, and problem-solving skill. Proficiency with Windows-based operating systems. Basic to understanding of Physical Security Technology Systems and Software. Education Possess a bachelor’s degree in a relative field of study, maybe substituted on a 2:1basis with experience in Law Enforcement or Security Management. Professional Certification or ability to get attain certification within 1 yr. (PSP, CPP, BASA / FASA) DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 40 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources
Posted 1 week
Construction Perm Team Lead
VyStar Credit Union - Jacksonville, FL 32202
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. Construction Perm Team Lead Accountability Statement The Construction Perm Team Lead supports the residential construction to permanent lending activity at VyStar Credit Union. This role serves as a subject matter expert, providing high level guidance, technical support, and coordination across all stages of the construction perm process—from builder approval through conversion to permanent financing. The Team Lead works collaboratively with Mortgage Sales, Fulfillment, Servicing, and Lending partners to help the Construction Perm team achieve established goals. This position does not oversee or manage staff, but rather supports team members through mentoring, training, coaching, and problem solving assistance, promoting a positive and collaborative work environment. The incumbent ensures members and builders experience high quality service by supporting adherence to VyStar mortgage lending policies, procedures, and regulatory requirements. This role requires deep knowledge of construction to perm loans, land loans, and associated regulations. Essential Job Functions Supports the day‑to‑day functions within the construction perm lending process and provides guidance to staff handling complex or unusual transactions. Serves as a subject‑matter expert across the residential construction perm lending space. Assists team members in ensuring proper loan-level documentation is obtained and complies with VyStar policies, procedures, and regulatory guidelines. Provides ongoing training and support to assess member and builder needs and improve team proficiency. Helps analyze financial condition and risk for construction financing requests within policy. Monitors industry advancements and shares insights to help keep VyStar competitive. Supports coordination with the VP, Construction Loan Administration and Loss Mitigation on builder and borrower software, including implementation, setup, workflow, and compliance checkpoints. Participates in special projects, procedure updates, workflow coordination, technical guidance, and quality review activities. Builds and maintains positive working relationships with members, builders, and internal partners. Communicates proactively and implements processes to ensure construction projects stay on schedule and align with timing gates. Assists with reviewing builder draw requests, cost breakdowns, draw conditions, and required documentation. Supports inspection coordination and invoice submission processes. Helps track receipt of member documentation and ensures required release documents are properly obtained. Assists in requesting and reviewing Title updates and Final Title Policies. Supports the timely and accurate processing of builder and borrower disbursements. Monitors interest payments for accuracy and works with team members to resolve discrepancies. Helps monitor insurance expirations and supports follow‑up for required updates. Assists with preparation and review of loan modification agreements and closing orders. Works closely with Servicing Management to help resolve construction‑related inquiries. Supports communication with members regarding documentation and funds for conversion to permanent financing. Maintains strong knowledge of mortgage lending processes from origination through servicing. Participates in cross‑training and supports department needs across Real Estate Lending and Loan Administration. Helps maintain the procedures manual for construction perm lending. Provides mentoring, coaching, and support to team members to encourage their professional growth. Partners with Sales for prospecting activities and technical training support. Helps identify process improvements and efficiency opportunities within Construction Perm lending. Upholds VyStar core values and Excellence standards in interactions with every member, employee, and vendor. Supports achievement of mortgage department and credit union goals through proactive engagement. Helps identify and escalate operational, compliance, and credit risks as part of the first line of defense. Performs other duties as assigned. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job: Focus - Focus your full attention by carefully listening to and observing client or member. Connect - Consistently be friendly and approachable. Demonstrate your care. Understand - Listen empathetically and ask questions (70%/30% rule). Counsel - Recommend solutions based on your member’s needs and objectives. Advance - Ensure that member’s expectations were exceeded. Verify necessary follow-up actions. Knowledge, Skills & Abilities Strong communication skills and ability to support, mentor, and train team members. Must demonstrate initiative, professionalism, and the ability to work independently. Proficient in Fannie Mae guidelines, construction‑to‑perm financing, private mortgage insurance, servicing, and secondary market requirements. Track record of strong member interaction and service delivery. Ability to effectively interface with members, builders, realtors, and internal partners. Commitment to ongoing education through conferences, workshops, and relevant associations. Education Bachelor’s degree in a business‑related field preferred (experience may be substituted 2:1). Must meet and maintain NMLS requirements per SAFE Act standards. Experience Minimum of 3 -5 years prior experience in the mortgage industry specific to Construction Perm Lending proven production and proven track record in heavy member contact. 2+ years of Construction to Perm experience required. Certifications Must meet and maintain all requirements of a registered mortgage loan originator with the Nationwide Mortgage Licensing System (NMLS). DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources
Posted 1 week
Relationship Specialist I
VyStar Credit Union - Jacksonville, FL 32259
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. * SELECTION PROCESS: As part of our preliminary recruiting process, we kindly ask candidates to complete an online assessment sent to their email from our third-party vendor, HireVue. To be considered, please complete the assessment within the allotted time. If you don't receive it after applying, check your spam folder. Assessment results are valid for 6 months. At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. * SELECTION PROCESS: As part of our preliminary recruiting process, we kindly ask candidates to complete an online assessment sent to their email from our third-party vendor, HireVue. To be considered, please complete the assessment within the allotted time. If you don't receive it after applying, check your spam folder. Assessment results are valid for 6 months. The Relationship Specialist I responsibilities include providing unbelievable member experiences with every member interaction both in-person and on the phone, identifying member cues, asking open-ended discovery questions, and growing consumer and business relationships by identifying member needs and properly positioning VyStar financial solutions. This key relationship building position must be able to describe VyStar Credit Union’s value proposition versus competitors and convey the importance of educating and proactively helping members with their financial goals. Use each member interaction both on the phone and in-person to provide unbelievable member experiences from greeting and welcoming, to strengthening and enhancing member relationships through quality conversations and cross-selling credit union solutions effectively. Identify member cues, ask open-ended discovery questions, and grow consumer and business relationships by identifying member needs. Understand and position consumer and business deposit, credit, insurance, and investment solutions appropriately. Handle personal and business account transactions, open accounts, and process various types of loan applications. Explain basics of credit and savings options and effectively refer more complex business products, mortgage solutions, investments options, and insurance. Provide additional services to members such as account maintenance, notary, wire transfer, savings bond redemption, safe deposits box services, fraud claims, and credit card disputes. Support and participate in all Credit Union initiatives and campaigns. Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines. Work with relative independence to accomplish tasks. Exhibit a high degree of integrity, trustworthiness, and professionalism always. Exude a positive and professional attitude with members and partners consistently. Resolve member problems independently, seeking to find ways to a “yes” whenever possible, and escalating more complex concerns. Embrace VyStar’s Standards of Excellence, Behaviors of Excellence, Being Unbelievable, and the Great 8 Member Service Commitments. Actively lead by example through community service supporting the VyStar brand. Utilize excellent verbal and written communication skills. Utilize all available relationship-building and documentation tools to ensure comprehensive follow-up with members, fostering continued growth in member relationships through proactive engagement and personalized service. Engage proactively with members through outbound calls to understand needs and provide comprehensive solutions related to VyStar Credit Union’s products and services, resulting in booked sales. Address and overcome objections effectively while educating members about the wide array of offerings available. Perform other duties as assigned. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. JOB QUALIFICATIONS EDUCATION High school diploma/GED is required Associate’s degree is preferred EXPERIENCE Previous experience in a sales and/or customer service position, community service, military service, asking questions, offering recommendations and making referrals is preferred, preferably with a financial institution. KNOWLEDGE, SKILLS & ABILITIES Ability to process accurate transactions and requests. Must possess and utilize excellent listening skills, verbal, and written communications skills. Proficient in the use of the Internet and Microsoft Office. Must have an outgoing personality and a strong desire to help people. Must be professional in appearance and attitude. Must be able to handle many tasks in a fast-paced environment. Must possess strong critical thinking and decision-making abilities. Strong communication skills and a genuine passion for sales are essential for success in this role. May stand throughout entire shift in order to assist members or other staff. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. ADDITIONAL JOB DESCRIPTION Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job. Focus Focus your full attention by carefully listening to and observing your client or member. Connect Consistently be friendly and approachable. Demonstrate you care. Understand Listen empathetically and ask questions. (70%/30%) Counsel Recommend solutions based on your client’s or member’s needs and objectives. Advance Ensure that member's expectations were exceeded. Verify necessary follow-up action. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources
Posted 1 week
Relationship Specialist I
VyStar Credit Union - Jacksonville, FL 32210
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. * SELECTION PROCESS: As part of our preliminary recruiting process, we kindly ask candidates to complete an online assessment sent to their email from our third-party vendor, HireVue. To be considered, please complete the assessment within the allotted time. If you don't receive it after applying, check your spam folder. Assessment results are valid for 6 months. ACCOUNTABILITY STATEMENT The Relationship Specialist I responsibilities include providing unbelievable member experiences with every member interaction both in-person and on the phone, identifying member cues, asking open-ended discovery questions, and growing consumer and business relationships by identifying member needs and properly positioning VyStar financial solutions. This key relationship building position must be able to describe VyStar Credit Union’s value proposition versus competitors and convey the importance of educating and proactively helping members with their financial goals. ESSENTIAL RESPONSIBILITIES Use each member interaction both on the phone and in-person to provide unbelievable member experiences from greeting and welcoming, to strengthening and enhancing member relationships through quality conversations and cross-selling credit union solutions effectively. Identify member cues, ask open-ended discovery questions, and grow consumer and business relationships by identifying member needs. Understand and position consumer and business deposit, credit, insurance, and investment solutions appropriately. Handle personal and business account transactions, open accounts, and process various types of loan applications. Explain basics of credit and savings options and effectively refer more complex business products, mortgage solutions, investments options, and insurance. Provide additional services to members such as account maintenance, notary, wire transfer, savings bond redemption, safe deposits box services, fraud claims, and credit card disputes. Support and participate in all Credit Union initiatives and campaigns. Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines. Work with relative independence to accomplish tasks. Exhibit a high degree of integrity, trustworthiness, and professionalism always. Exude a positive and professional attitude with members and partners consistently. Resolve member problems independently, seeking to find ways to a “yes” whenever possible, and escalating more complex concerns. Embrace VyStar’s Standards of Excellence, Behaviors of Excellence, Being Unbelievable, and the Great 8 Member Service Commitments. Actively lead by example through community service supporting the VyStar brand. Utilize excellent verbal and written communication skills. Utilize all available relationship-building and documentation tools to ensure comprehensive follow-up with members, fostering continued growth in member relationships through proactive engagement and personalized service. Engage proactively with members through outbound calls to understand needs and provide comprehensive solutions related to VyStar Credit Union’s products and services, resulting in booked sales. Address and overcome objections effectively while educating members about the wide array of offerings available. Perform other duties as assigned. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. JOB QUALIFICATIONS EDUCATION High School Diploma/GED is required. Associate’s degree is preferred. EXPERIENCE Previous experience in a sales and/or customer service position, community service, military service, asking questions, offering recommendations and making referrals is preferred, preferably with a financial institution. KNOWLEDGE, SKILLS & ABILITIES Ability to process accurate transactions and requests. Must possess and utilize excellent listening skills, verbal, and written communications skills. Proficient in the use of the Internet and Microsoft Office. Must have an outgoing personality and a strong desire to help people. Must be professional in appearance and attitude. Must be able to handle many tasks in a fast-paced environment. Must possess strong critical thinking and decision-making abilities. Strong communication skills and a genuine passion for sales are essential for success in this role. May stand throughout entire shift in order to assist members or other staff. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. ADDITIONAL JOB DESCRIPTION Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job. Focus Focus your full attention by carefully listening to and observing your client or member. Connect Consistently be friendly and approachable. Demonstrate you care. Understand Listen empathetically and ask questions. (70%/30%) Counsel Recommend solutions based on your client’s or member’s needs and objectives. Advance Ensure that member's expectations were exceeded. Verify necessary follow-up action. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources
Posted 1 week
Clinical Research Coordinator II
Nemours Children's Health - Jacksonville, FL 32207
The Clinical Research Coordinator II (CRC II) independently coordinates and conducts complex clinical research studies, including those involving data safety monitoring boards, emergent access, investigator-initiated studies, and multi-site protocols. This role includes developing IRB documentation, managing study databases, recruiting and consenting participants, and ensuring accurate reporting of serious adverse events. The CRC II mentors new coordinators, collaborates with investigators, and contributes to training, education, and quality initiatives while modeling Nemours Standards of Behavior. Qualifications: Bachelor's degree in medical or science related field required; Proficiency in Microsoft Office and EMR systems. Knowledge of Good Clinical Practice (GCP) and SOPs. Clinical Research Coordinator certification or eligible to sit for exam and a minimum of 2 years clinical research coordination experience A minimum of one year Clinical Research experience required Primary Responsibilities: Performs all duties of the Clinical Research Coordinator I, with expanded responsibilities for complex protocols and mentorship. Understands and conducts clinical research studies involving DSMBs, emergent access, investigator-initiated studies, and multi-site trials. Develops source documents, parental permission, and assent documentation for IRB submission. Recruits, screens, and consents patients/participants in accordance with protocol and regulatory requirements. Maintains accurate and up-to-date study databases, ensuring data integrity and timely query resolution. Assists in identifying, reporting, and following up on serious adverse events, protocol deviations, and unanticipated problems. Coordinates and schedules study visits and procedures per protocol requirements. Prepares for and participates in internal and external audits, including sponsor monitoring visits and IRB inspections. Mentors new clinical research coordinators and collaborates with investigators to ensure protocol compliance. Participates in training, education, and quality initiatives, supporting continuous improvement and professional development. About Us Nemours Children's Health is an internationally recognized children's health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. duPont Trust, as well as other income. As one of the nation's premier pediatric health systems, we're on a journey to discover better ways of approaching children's health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child's world a place to thrive. It's a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever. Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families. To learn more about Nemours Children's and how we go well beyond medicine, visit us at www.nemours.org .
Posted 1 week
Divisional Night Manager
City Wide Facility Solutions - Hampton, FL
PLEASE APPLY DIRECTLY TO CITY WIDE FACILITY SOLUTIONS USING THIS LINK Daily job responsibilities/functions to include, but not limited to: Conducts quality checks on all buildings on a rotating basis to ensure cleaning is up to City Wide standards Communicates policies and procedures to in-house employees and Independent Contractors (IC) Trains on proper cleaning techniques to in-house employees Replenishes supplies to facilities, as needed Ensure Night Managers adhere to the Client Complaint Policy (physically verify, when possible) Partner with FSMs to ensure Night Managers execute the route out Sends nightly report to FSM recapping areas of opportunity, employee issues, etc. Maintain a location key box Know how to work load a building Support New Starts and ASM Global large events Audit company vehicle Manage in-house floor/floater team Remain current with online training Maintain Divisional Night Manager budget Visit STAR accounts per Star Account Policy Cover open Night Manager shifts (to include absences, PTO, etc.) Conducts weekly Night Manager meetings Support the recruitment, interviewing, onboarding in house new hires to include Night Managers; Facilitate Night Manager onboarding plan Complete Night Manager audits Conduct Night Manager field rides OSHA certified Review timesheets and process payroll Requirements Education AA degree, preferred Qualifications 3-5 years prior management experience Preferred computer proficiencies: Microsoft Office (Word, Excel, and Outlook) and Email and Internet Knowledge, skills, and abilities Professionalism Having a sense of urgency Task completion on assigned projects or job functions Benefits 401(k) Cell phone reimbursement Dental insurance Health insurance Paid time off Travel reimbursement Vision insurance
Posted 1 week
HR Technician External 04.15.2026
Duval County Public Schools - Jacksonville, FL 32207
Job Summary Advanced technical work at the lead worker level in the establishing, maintaining, and updating of human resources information, records, data, and automated systems. May schedule, assign, monitor, and review the work of others. This class lies above that of Human Resources Technician Assistant. Essential Functions 1. Reviews, researches, and processes a variety of human resources actions and advises schools, departments, and other Human Resources staff of recommended disposition or necessary action. 2. Responds to inquiries and provides information on human resources matters and issues such as multiple assignments, supplements, over/under payments, incentive pay, and step placement. 3. Establishes, maintains, and updates human resources files and associated records and systems, including interfacing with Budget, Payroll, Benefits, Pension and other related activities. 4. Audits human resources-related transactions, data, information, records and reports and takes appropriate action to correct errors in a timely manner. 5. Compiles data for development of and makes/creates recommendations, reports, and spreadsheets. 6. Provides technical guidance, assistance and training to other employees on human resources matters and issues. 7. Reviews and recommends revisions to human resources policies and procedures. 8. Enters human resources-related data to the District’s automated systems. 9. Prepares correspondence and reports. 10. May schedule, assign, monitor, and review the work of others. 11. Performs related duties as required. Probation: Six (6) months Qualifications Open Requirements: A five (5) -year combination of education, training, and/or experience in clerical /technical human resources work AND three (3) years of which must have included reviewing, researching, and processing human resources forms, records, files and requests OR establishing, auditing and maintaining personnel, payroll and/or leave records AND involved data entry to and the regular use of an automated human resource system. Human resource experience with SAP or comparable automated human resource systems for a large, complex organization preferred. Promotional Requirements: All permanent employees who have served for one (1) year in the class of Human Resources Technician Assistant may be automatically promoted to Human Resources Technician, upon recommendation* of the Assistant Superintendent of Human Resources. *Such recommendation shall be based on the individual employee’s demonstration of his/her ability to work independently with little to no supervision, efficiency in the performance of the essential functions of this class, and skill to accurately perform the more complex duties and responsibilities. Licensing: NA Knowledge, Skills, and Abilities Knowledge of laws, rules, regulations, policies, procedures, and guidelines governing the District’s human resources activities as well as job-related provisions of its collective bargaining agreements and pay plans Knowledge of the Duval County Public Schools’ organization and administration Knowledge of data-gathering techniques, methods, and procedures Strong oral, written, and interpersonal communication skills Strong skills in word processing and database software Strong skills in establishing and maintaining human resources records and files Strong skills in conducting audits of pay, leave and other human resources records and reports Strong skills in researching, analyzing, interpreting, and applying laws, rules, regulations, policies, procedures, and guidelines governing the District’s human resources activities as well as job-related provisions of its collective bargaining agreements and pay plans Strong addition, subtraction, multiplication, division, and percentage skills Strong skills in compiling statistical data Strong time management skills Strong prioritization skills Ability to interpret statistical data Ability to read, understand, and apply job-related information, materials, and instructions Ability to establish effective working relationships with and provide customer service to co-workers, administrators, other employees, and the general public
Posted 1 week
Account Technician External Unassembled – Federal Programs
Duval County Public Schools - Jacksonville, FL 32207
Job Summary Technical accounting work at the lead-worker level. Reviews, processes, and maintains accounting and/or fiscal records. This class lies above that of Account Clerk, Bookkeeper I, and/or Secretary/Bookkeeper. Inspects, reviews, and/or maintains a complex record system involving varied accounting and fiscal transactions, or of a less complex system involving a large number of transactions in compliance with established Duval County Public School System and/or divisional and departmental policies, rules and procedures. Essential Functions 1. Monitors and reviews the work of others and provides technical guidance and training to customers and other employees. 2. Researches and analyzes accounting and fiscal-related data. 3. Posts transactions to proper accounts. 4. Prepares and enters data to automated accounting systems. 5. Compiles and prepares fiscal reports and statements. 6. Reconciles, balances, and audits financial data and accounting records. 7. Receives funds, prepares deposits, and reconciles bank statements. 8. Composes correspondence. 9. Responds to inquiries from and communicates with teachers, principals, administrators, DTU and other unions, and other school District employees in order to resolve accounting-related problems and issues Probation: One (1) year Qualifications Open Requirements: A three (3) year combination of education, training and clerical/technical accounting or bookkeeping experience which includes the use of word processing and spreadsheet computer software applications. Successful completion of a high school, vocational/technical school or college-level Bookkeeping course may substitute for six months of the required experience. Three (3) semester hours of successfully completed college-level accounting course work may substitute for six (6) months of required accounting or bookkeeping experience. General Accounting I & II together may substitute for Principles of Accounting I and are together equivalent of one three-semester hour college-level accounting course. Promotional Requirements: All permanent employees of the unit in which the vacancy exists who have served for one (1) year or for a combination of one (1) year in the class(es) of Account Clerk, Bookkeeper I or Secretary/Bookkeeper, and who meet the open requirements may apply. Licensing: NA Knowledge, Skills, and Abilities Knowledge of techniques, methods, and procedures used in performing technical accounting functions Knowledge of techniques, methods, and procedures used in reviewing, monitoring, and training of employees performing clerical-accounting functions Knowledge of accounting principles, practices, procedures, methods, and theory Knowledge of School District budget policies, procedures, and cost centers Knowledge of laws, rules and policies governing leave, budgetary, fiscal and accounting books, records, and accounts Knowledge of the automated accounting systems used by the School District Strong mathematical skills in addition, subtraction, multiplication, and division Strong accounting and fiscal records maintenance skills Strong oral, written, and interpersonal skills Strong word processing, spreadsheet, database, and presentation software skills Ability to effectively manage time and prioritize work in the performance of assigned tasks Ability to organize and perform multiple tasks at the same time Ability to apply accounting knowledge to work assignments Ability to analyze and audit accounting, budgetary, and fiscal data Ability to read, comprehend, and apply job-related information, policies, rules, procedures Ability to prepare financial/accounting reports and statements Ability to review and monitor the work of others Ability to use word-processing, spreadsheet, and related software applications Ability to establish effective working relationships with fellow workers, administrators, and customers