Job Results
Financial Services
Posted 4 weeks
Outpatient Program Director (PT, OT, PTA, or COTA)
Jacksonville, FL 32216
Outpatient Program Director – Therapy Services Overview At Sequoia Care, we are revolutionizing therapeutic care across senior living, long-term care, and home health settings in Florida. Through our integrative approach, we provide exceptional Physical, Occupational, and Speech Therapy services tailored to each individual. Our focus on delivering measurable outcomes is matched by our compassion for the residents and communities we serve. Position Summary We are seeking a licensed and experienced Program Director to lead therapy operations at one of our senior living facilities. This role blends clinical oversight with administrative leadership, ensuring quality care, efficient scheduling, strong team collaboration, and regulatory compliance. The ideal candidate will have a background in therapy (PT, OT, SLP, PTA or OTA) and a passion for both resident care and team development. Key Responsibilities Provide leadership and day-to-day management of therapy staff and clinic operations Will lead events and in-services with residents and staff Maintain strong communication with regional leadership, referral sources, and internal teams Oversee therapist schedules, staffing, and workflow to ensure timely and effective service delivery Ensure accurate intake and screening of residents, including insurance and referral verification Support compliance with documentation standards and regulatory guidelines Serve as a liaison for resident, therapist, and family inquiries, providing timely and professional responses Perform direct resident care within the scope of licensure as needed Maintain supply inventory and office organization standards Adhere to HIPAA standards and company confidentiality policies Participate in facility meetings, performance reporting, and other leadership functions Promote a culture of accountability, collaboration, and clinical excellence Qualifications Degree from an accredited program in Physical Therapy, Occupational Therapy, or Therapy Assisting (PTA & OTA) Current licensure in the state of Florida (required) Ability to be accredited by all insurance payers CPR/BLS certification required Program director experience in senior living setting Strong interpersonal, organizational, and leadership skills Ability to manage clinical staff and maintain high service standards What We Offer (Full-Time): Compensation & Benefits Competitive salary based on experience Blue Cross Blue Shield 90/10 Medical Insurance Dental & Vision Insurance Company-paid Life Insurance Short- and Long-Term Disability 401(k) with employer match Flexible Spending Account (FSA) Paid Time Off (PTO) Free CEU courses for ongoing professional development Employee Referral Program Why Join Sequoia Care? At Sequoia Care, your leadership will shape the future of resident-centered therapy. We believe in empowering our teams through support, flexibility, and professional growth opportunities—all in a collaborative, mission-driven environment. “As a Program Director at Sequoia Care, I’ve been able to lead with purpose while still practicing the therapy I love. The support and resources are unmatched.” — Sequoia Care Team Member Diversity & Inclusion Sequoia Care is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive, respectful, and equitable environment for all employees. We participate in E-Verify to confirm employment eligibility for all new hires. Ready to Lead with Purpose? If you’re a licensed therapist ready to take the next step in your leadership journey, apply today to join the Sequoia Care team and make a lasting impact. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Posted 4 weeks
Certified Athletic Trainer/Medical Assistant
Orthopedic Specialists of Jacksonville - Jacksonville, FL 32258
*Job Summary* We are seeking a dedicated and skilled Certified Athletic Trainer/Medical Assistant to join our healthcare team. The ideal candidate will possess a strong background in patient care and medical administrative support, with experience in an orthopedic clinic setting. This role requires a compassionate individual who can effectively assist healthcare providers while ensuring a positive experience for patients. *Duties* * Provide direct patient care, including taking vital signs and performing intake assessments. * Administer medications as prescribed and assist with procedures. * Maintain accurate patient records using EHR systems, ensuring compliance with medical terminology and coding standards such as ICD coding. * Support physicians in the outpatient orthopedic clinic. * Educate patients on treatment plans, medication administration, and follow-up care instructions. *Skills* * Proficient knowledge of anatomy and physiology relevant to patient care. * Experience in orthopedics preferred. * Familiarity with basic life support techniques. * Strong understanding of medical administrative support tasks including appointment scheduling and insurance verification. * Excellent communication skills to effectively interact with patients, families, and healthcare professionals. * Ability to work efficiently in high-pressure environments. * Knowledge of orthopedic/musculoskeletal care principles is a plus, along with any relevant certifications or training in specialized areas of medicine. Join our team to make a difference in the lives of our patients while advancing your career in the healthcare field! Job Type: Full-time Pay: $21.62 - $26.04 per hour Expected hours: 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Health savings account * Life insurance * Paid time off * Vision insurance Work Location: In person
Posted 4 weeks
Account Associate – State Farm Agent Team Member
State Farm - Jacksonville, FL 32246
Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Posted 4 weeks
Patient Accounts Representative
Wekiva Springs Center - Jacksonville, FL 32216
Wekiva Springs Center has an immediate opening for a *Full-Time* *Patient Account Representative*. Our Business Office is seeking a skilled and experienced Patient Account Representative to join our team of compassionate, dedicated professionals. The purpose of this position is to analytically examine accounts, Identify payer – specific trends, Submit insurance/patient refunds in a timely manner, and research insurance balances that are past due, unpaid, or underpaid. This is a Monday – Friday, Days position. Other responsibilities include: * Keys patient accounts receivable information into the system and uploads it to the needed portals. * Provides financial counseling to the patients and their family members including denials that need patient intervention to receive reimbursement. * Denial follow-up and resolution that include appeals, disputes, or corrected claims * Respond to inquiries from insurance companies, patients, and providers. * Electronically submits billing and monitors their payment processing * Verifies insurance benefits and communicates potential responsibility with patient to set up payment * Collaborate and work cross functionally with departments to ensure completed billing * Assist with special projects or other duties as assigned Benefit Highlights: · Meaningful work, saving patient lives · Healthy, respectful and team-based work environment · Growth and development opportunities within UHS and its subsidiaries · Competitive Compensation · Generous Paid Time Off · Excellent Medical, Dental, Vision and Prescription Drug Plan (if applicable) *Qualified candidates must possess the following:* * Knowledgeable of medical reimbursement and terminology * Advanced computer skills including Windows Office * Excellent organizational skills and able to manage multiple tasks * Proficient in basic math and accounting skills * Must have at least 1-year direct experience in Medical Office or Hospital Billing and Collections and be familiar with Medicare and Medicaid * Excellent communication skills One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com Job Type: Full-time Pay: From $17.00 per hour Benefits: * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Health insurance * Paid time off * Tuition reimbursement * Vision insurance Education: * High school or equivalent (Required) Experience: * Patient accounts: 1 year (Required) Work Location: In person
Posted 4 weeks
Patient Access Representative
Women's Care - Fleming Island, FL 32003
Women’s Care, founded in 1998, is a leading women’s healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women’s Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility. The Patient Access Representative is the first face and voice of Women’s Care and is a critical role for the practice. They are the first touchpoint that begins the patient experience, with customer service being at the forefront. The Patient Access Representative collects information for registration of new and/or incoming patients, confirms that we have up-to-date information to ensure a complete and accurate scheduling and billing encounter, and ensures our patient’s experience with us is extraordinary. Greet all patients and visitors with a smile in a prompt and courteous manner. Obtain and confirm patient demographics and update patient profile, including proper patient identification according to the Women’s Care patient identification policy. Collect payment and/or assist patient with billing concern while ensuring practices meet time of service collection expectations and goals. Scan insurance card, ID, and other pertinent information into EMR system (HIPAA compliance, authorizations, medical records, etc.). Set up payment plans for patients unable to pay balances per Women’s Care Payment Plan policy. Must have a full understanding of the financial policies and patient forms to be able to clearly answer any questions. Answer a high volume of incoming phone calls and respond to patient emails promptly while in accordance with the Women’s Care Values Confirm all unconfirmed appointments for the next business day. Monitor the lobby frequently to ensure no one has been waiting too long and keep patients informed if provider delays occur. May assist patients who are having difficulty with online registration or completion of forms. Schedule or reschedule appointments. May act as a back up to verify patient insurance information and determine possible patient payment responsibility. Verify that all patients have had insurance eligibility and registration completed prior to being seen by the provider. Schedule any follow up appointments upon patient check out. Ensure all appointments in eCW are “checked out” at the end of each day or appropriately updated. Ensure that the lobby and front area are always kept tidy and presentable. And, if necessary, cleaning the waiting room. Demonstrate and embody the Women’s Care mission and core values. Compliance with all HIPAA rules, regulations, and guidelines. Other duties as assigned. Qualifications Qualifications: High school diploma or equivalent required. Must have exceptional customer service experience and a true desire to help others while providing a positive patient experience at every encounter. Strong organizational skills required. Must have a customer-centric focus and present themselves in warm, welcoming, and professional demeanor. Strong verbal and written communication skills. Deadline-driven and detail-oriented. High level of computer literacy with the ability to use and/or quickly learn computer programs including Microsoft Office. Ability to multi-task in a high-volume and dynamic atmosphere. Ability to communicate and work efficiently with patients, co-workers, and providers. Must be dependable, reliable, and punctual. Preferred Skills: Preferably one year of experience working in a medical office or healthcare setting, OBGYN a plus. General knowledge of medical terminology and billing is beneficial. Preferred experience working with an electronic medical records system, specifically eClinicalWorks (eCW) a plus. WHY JOIN WOMEN'S CARE? We Offer: Competitive compensation package Health, dental, and vision benefits Paid time off and paid holidays 401k plan An opportunity to make a difference in patients' lives every day! Women’s Care has grown tremendously through the years and expects to accelerate its growth with plans to expand rapidly into new markets across the U.S. With the commitment of our employees, we remain true to our mission of ‘Improving the Health of Women Every Day.’ At Women’s Care, we CARE about our patients, and we stand by our values. Compassion & Empathy: Treating patients like valued friends and family Accountability: Taking responsibility for our actions and behaviors Respect: Acting respectfully in every interaction Excellence & Quality: Providing the safest, highest quality of care
Posted 4 weeks
Patient Access Representative
Women's Care - Fleming Island, FL 32003
Women’s Care, founded in 1998, is a leading women’s healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women’s Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility. The Patient Access Representative is the first face and voice of Women’s Care and is a critical role for the practice. They are the first touchpoint that begins the patient experience, with customer service being at the forefront. The Patient Access Representative collects information for registration of new and/or incoming patients, confirms that we have up-to-date information to ensure a complete and accurate scheduling and billing encounter, and ensures our patient’s experience with us is extraordinary. Greet all patients and visitors with a smile in a prompt and courteous manner. Obtain and confirm patient demographics and update patient profile, including proper patient identification according to the Women’s Care patient identification policy. Collect payment and/or assist patient with billing concern while ensuring practices meet time of service collection expectations and goals. Scan insurance card, ID, and other pertinent information into EMR system (HIPAA compliance, authorizations, medical records, etc.). Set up payment plans for patients unable to pay balances per Women’s Care Payment Plan policy. Must have a full understanding of the financial policies and patient forms to be able to clearly answer any questions. Answer a high volume of incoming phone calls and respond to patient emails promptly while in accordance with the Women’s Care Values Confirm all unconfirmed appointments for the next business day. Monitor the lobby frequently to ensure no one has been waiting too long and keep patients informed if provider delays occur. May assist patients who are having difficulty with online registration or completion of forms. Schedule or reschedule appointments. May act as a back up to verify patient insurance information and determine possible patient payment responsibility. Verify that all patients have had insurance eligibility and registration completed prior to being seen by the provider. Schedule any follow up appointments upon patient check out. Ensure all appointments in eCW are “checked out” at the end of each day or appropriately updated. Ensure that the lobby and front area are always kept tidy and presentable. And, if necessary, cleaning the waiting room. Demonstrate and embody the Women’s Care mission and core values. Compliance with all HIPAA rules, regulations, and guidelines. Other duties as assigned. Qualifications Qualifications: High school diploma or equivalent required. Must have exceptional customer service experience and a true desire to help others while providing a positive patient experience at every encounter. Strong organizational skills required. Must have a customer-centric focus and present themselves in warm, welcoming, and professional demeanor. Strong verbal and written communication skills. Deadline-driven and detail-oriented. High level of computer literacy with the ability to use and/or quickly learn computer programs including Microsoft Office. Ability to multi-task in a high-volume and dynamic atmosphere. Ability to communicate and work efficiently with patients, co-workers, and providers. Must be dependable, reliable, and punctual. Preferred Skills: Preferably one year of experience working in a medical office or healthcare setting, OBGYN a plus. General knowledge of medical terminology and billing is beneficial. Preferred experience working with an electronic medical records system, specifically eClinicalWorks (eCW) a plus. WHY JOIN WOMEN'S CARE? We Offer: Competitive compensation package Health, dental, and vision benefits Paid time off and paid holidays 401k plan An opportunity to make a difference in patients' lives every day! Women’s Care has grown tremendously through the years and expects to accelerate its growth with plans to expand rapidly into new markets across the U.S. With the commitment of our employees, we remain true to our mission of ‘Improving the Health of Women Every Day.’ At Women’s Care, we CARE about our patients, and we stand by our values. Compassion & Empathy: Treating patients like valued friends and family Accountability: Taking responsibility for our actions and behaviors Respect: Acting respectfully in every interaction Excellence & Quality: Providing the safest, highest quality of care
Posted 4 weeks
Account Associate – State Farm Agent Team Member
State Farm - Jacksonville, FL 32205
Position Overview: Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand. Responsibilities: Forge enduring customer relationships and proactively follow up to ensure continued satisfaction. Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions. Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs. As an Agent Team Member, you will receive... 401k Salary plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Professional development Abundant opportunities for career advancement within our agency Licensing paid by agency Requirements: Genuine interest in marketing products and services that align with customer needs and preferences. Exceptional communication skills across all channels - written, verbal, and attentive listening. A people-centric mindset with a keen eye for detail. Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries. Proficiency in learning and navigating computer functions efficiently. Collaborative spirit, thriving in a dynamic team environment. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Posted 4 weeks
Patient Services Advocate (PSA) – Full-Time – Middleburg
CareSpot Urgent Care - Middleburg, FL 32068
Are you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space? Then come join us at CareSpot. CareSpot proudly serves communities across Florida with a commitment to improving how people experience healthcare. Open seven days a week with extended hours, our urgent care locations offer easy online scheduling in addition to walk-in and call-ahead options. Over the past 20 years, we have grown steadily across Florida, expanding access to care for the whole family near home, work, and play. That's everyday healthcare made even easier. POSITION SUMMARY What you’ll be doing: We are hiring a Patient Services Advocate to help us in creating the ultimate patient experience upon entrance to a CareSpot clinic, providing exemplary customer service from check-in to check-out. This includes: Greeting patients upon arrival and promptly answering incoming calls, gathering information to determine callers’ needs and provide resolutions Guiding patient in registration processes, including verification of insurance and payment collection Utilizing patient queuing process to ensure that patients and families are well informed of waiting times and to provide the most efficient visit possible Assisting with patient feedback collection Accurately recording charges and payments to support patient billing, and preparing the daily deposit & reconciliation log What you’ll bring to the table: A high school diploma or equivalent, excellent organizational & interpersonal communication skills, the ability to remain calm and supportive towards our patients in busy or stressful situations, and preferably two years’ experience in a medical front office or customer service setting. Bonus points if you have medical/insurance billing knowledge. Why you’ll love working with us: CareSpot believes in taking care of our team members as effectively as our team members take care of our patients. As a part of our team you’ll have access to several benefits, including but not limited to: Competitive pay with monthly incentive plan Generous paid vacation & sick time that starts accruing on your first day with us Medical, dental, vision, and other wellness benefits 401(k) with company match By joining our team you will also have the opportunity to be a key contributor to our culture. Culture is the environment we create to engage our patients and each other. Our culture is key to our success and your happiness within the Company. Our mission is to provide the most convenient everyday healthcare with such exemplary service that customers reward us with their loyalty and recommend us with confidence and enthusiasm. We can best accomplish this through incorporating our core values into everything we do. Compassion: Treating our customers and team members with consideration and kindness Authenticity: Ensuring that all interactions with customers and team members instill confidence and trust Respect: Demonstrating an appreciation for and satisfying the varying needs of our customers and team members Empowerment: Inspiring all team members to confidently deliver quality and convenient care to our customers A few requirements: Minimum two years’ experience in customer service and medical front office setting is preferred. BLS certified. APPLY TODAY and join us as we seek to accomplish our mission and live our values in every patient interaction!
Posted 4 weeks
Patient Representative
MD Now Urgent Care - Jacksonville, FL 32225
This position is incentive eligible. Introduction We are seeking a Patient Care Representative like you who provides expertise and is a champion of patient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. Benefits MD Now offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the MD Now family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Patient Representative to help us reach our goals. Unlock your potential! Job Summary and Qualifications Checks-in patients in a timely manner. Ensures all Web Check-in procedures are followed Answers phone calls to the clinic and provides information or refers questions to others as needed Verifies insurance timely and accurately Ensures the occupational client’s preference card is followed and occupational procedures Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented Willing to travel/float between all MD Now locations within assigned Area preferred What qualifications you will need: 1 year of clinical experience in a patient care setting is preferred Obtain BLS certification within 30 days of start required Strong customer service skills Ability to work with multiple computer programs As the largest and fastest growing provider of urgent care in Florida, MD Now© urgent care is seeking bright, talented individuals who share in our commitment to making a positive difference for patients in our communities. MD Now urgent care's physician-led team of healthcare professionals provides high-quality healthcare through a comprehensive lineup of urgent care and occupational health services during convenient hours. MD Now is owned and operated by HCA Healthcare, one of the nation's leading providers of healthcare services, comprised of 183 hospitals and more than 2,300 sites of care, in 20 states and the United Kingdom. Our more than 283,000 HCA colleagues are connected by a single purpose - to give patients healthier tomorrows. MD Now urgent care is proud to be affiliated with HCA Florida Healthcare, the state's largest provider of healthcare services, which allows us to access expertise across many medical specialties beyond the patient's urgent care visit, should they need it. If you're passionate about providing compassionate, high-quality care, growing your career within a company with a large support network and vast growth possibilities, and have an enthusiastic, collaborative spirit, we'd love to meet you! HCA Healthcare has been recognized as one of the World's Most Ethical Companies© by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Be a part of an organization that invests in you! We are reviewing applications for our Patient Representative opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Posted 4 weeks
Telemarketer – State Farm Agent Team Member
State Farm - Jacksonville, FL 32277
Benefits: Bonus based on performance Competitive salary Paid time off ROLE DESCRIPTION: As a Sales Representative for Carla Fenzel State Farm Agent, your creativity and strategy promote the continued growth of our agency. Your diversified marketing shapes our brand’s public image and cultivates existing customer relations. Your cross-functional campaigns will expand the value generated by producers, innovate our customers’ experience, and strategically position our agency… whether on social media or at community events! While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights invaluable to your career growth. As an inventive and sales-minded professional, we are eager to incorporate your skillset into our agency. RESPONSIBILITIES: Make outbound calls to prospective customers to promote State Farm insurance products and services. Identify and qualify leads for agents by gathering relevant customer information. Stay informed about the various insurance products and services offered by State Farm. Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents. Provide initial information to potential customers and answer basic questions about insurance options. Maintain and update a database of prospects and customer interactions. Ensure all communications adhere to State Farm guidelines and compliance standards. Prepare regular reports on call activity, lead generation, and appointment scheduling. QUALIFICATIONS: Previous telemarketing or sales experience, preferably in the insurance industry. Communication and persuasion skills; proficiency in using CRM software. Basic understanding of insurance products or a willingness to learn. Ability to handle rejection and remain motivated. Organizational skills to manage and track multiple leads. Professional and courteous telephone manner. Focus on achieving targets and contributing to the agency’s growth.