Job Results
Financial Services
Posted 3 weeks
Health Actuary Advisor – Seasonal
Deloitte - Jacksonville, FL 32202
Human Capital Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific insights and cross-domain perspectives to help organizations tackle their most challenging workforce issues and align talent strategies with their strategic visions. Our practice is renowned for making work better for humans and humans better at work. Be part of this exciting era of change and join us on this transformative journey. The Team Insights, Innovation, and Operate Our Insights, Innovation & Operate Offering is designed to enhance key aspects of our clients' businesses by leveraging cutting-edge technology, data, and a blend of deep technical and human expertise. We innovate and deliver creative, industry-specific solutions that streamline operations and accelerate speed-to-value. Recruiting for this role ends on October 31, 2025. Work you'll do:As a Deloitte Consulting Health Actuary Advisor in Deloitte Human Capital, you will provide technical and analytical support in a consulting environment. The job functions include Client project engagements in Deloitte Human Capital's Health Actuarial Plan & Insurance Center of Excellence (HAPI COE) which involve: The independent calculation of Health Plan Actuarial liabilities for Incurred But Not Paid (IBNP) claims and Loss Adjustment Expense (LAE) for products covering Medical, Pharmacy, and Vision/Dental benefits, and comparison with Audit Client's methodology and estimates. The detailed review of Audit Client's methodology used to develop estimates for other Health Plan Actuarial liabilities for Premium Deficiency Reserves, Medicare Risk Adjustment, MLR (Minimum Loss Ratio) Calculations, Provider Liabilities / Risk-Sharing, and other Contract Reserves / Policy Reserves. Actuarial reviews of all booked Health Plan Actuarial liabilities for compliance with applicable regulatory requirements. Coordination of planning, managing execution, and delegation of project tasks to ensure quality deliverables for Audit Support and Statements of Actuarial Opinion. Development of internal and external communications, drafting client-ready emails and questions while keeping all parties updated on progress. Oversight and project management of junior actuaries and staff work streams, while promoting inclusion, collaboration, and professional growth. Detailed review of all project deliverables, memos, reserving models, and related workpapers, to ensure they are complete, accurate, and client-ready, following firm and regulatory standards for quality and documentation consistency, and are archived appropriately. Assistance in financial management of client engagements, project management through utilization of project management tools. Qualifications Required: * Bachelor's degree * 6+ years of Health Actuarial experience * Successfully passed 2 actuarial exams * Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Preferred: * 6+ years of experience working in a consulting or insurance company environment * 2+ years of experience managing teams * Proficient in Microsoft Excel, Word, and PowerPoint, with at least 2 years' experience creating advanced Excel models (e.g., pivot tables, VLOOKUP, data analysis) and developing client-ready PowerPoint presentations for executive-level audiences. * 4+ years of demonstrated competency in: Statutory/GAAP reporting, regulation, and compliance with Actuarial Standards of Practice Calculation of IBNP Medical Claim liability and other Health Plan Actuarial liabilities Health Plan/Insurance Data sources/modeling The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $125 - $155 per hour. Possible Locations: Atlanta, Austin, Baltimore, Birmingham, Boca Raton, Boise, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Costa Mesa, Dallas, Davenport, Dayton, Denver, Des Moines, Detroit, Fort Worth, Fresno, Grand Rapids, Hartford, Hermitage, Houston, Huntsville, Indianapolis, Jacksonville, Jericho, Jersey City, Kansas City, Las Vegas, Los Angeles, Louisville, McLean, Memphis, Miami, Midland, Minneapolis, Morristown, Nashville, New Orleans, New York, Philadelphia, Pittsburgh, Portland, Princeton, Raleigh, Richmond, Rochester, San Antonio, San Diego, San Francisco, San Jose, Seattle, St. Louis, Stamford, Tallahassee, Tampa, Tempe, Tulsa, Washington DC Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html For more information about Deloitte and Human Capital, visit our landing page at: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-consulting-careers.html
Posted 3 weeks
FMS Financial Manager, Journeyman
StraCon Services Group, LLC. - Jacksonville, FL 32221
StraCon Services Group, LLC is seeking an FMS Financial Manager (FM) to support a NAVAIR Program Office in Jacksonville, FL. The FMS FM will be responsible for providing financial and accounting support to the activity Accounting Department, Budget Department, Financial Systems Department or Business Operations Department, or other organizational support elements and other activities. The FMS FM will be responsible for, but not limited to, the following requirements. Essential Job Duties: Ability to apply knowledge of financial systems, document as-is client business practices, and collaborate with a variety of stakeholders to document, propose, and implement business process improvements. Collect, compile, organize and interpret financial information to assist Lead BFM/IPT Lead with recommendations for funding realignments/adjustments in response to changes in programs and/or funds availability. Create/updated and maintain financial information within program briefings. Plan funding in Common Spend Plan Tool (CSPT) and execute the funding according to the plan. Monitor execution, benchmarks, and carry-over funding and provide recommendations to assist with meeting obligation and expenditure goals in accordance with appropriation requirements. Attend weekly, monthly, and ad hoc IPT meetings to contribute to the financial management decision-making process. Providing support with a variety of management activities, corporate initiatives, special projects, and data calls which could have significant impact on the organization and its business operations. Utilize Navy ERP to: Execute funding documents. Extract, analyze and interpret financial reports. Prepare / disburse weekly and monthly funding status reports to the team and leadership. Travel Requirements: TBD Experience Requirements: 3-10 years of FMS financial management experience within NAVAIR. 3-10 years of Navy-ERP FMS experience is required along with applicable experience performing duties described in the functional description. Ability to work well independently. Financial management experience should include financial analysis of business programs, development of cost estimates, program status reports. Knowledge of DoD Federal Management Regulations (FMR), Federal Acquisition Regulation (FAR,), Planning, Programming, Budget, and Execution (PPBE) process. Prior participation in financial reviews and quarterly reporting to FMS case manager. Education Requirements: BA/BS degree in applicable field. Allowable substitution: Associate’s Degree plus two (2) years additional work experience performing duties described in the functional description of the labor category may be substituted for a Bachelor’s Degree. Four (4) years of additional work experience performing duties described in the functional description of the labor category may be substituted for a Bachelor's Degree. If substituting only work experience, the candidate must have a minimum total of nine (7) years relevant work experience. Security Requirements: U.S. Citizenship required. Must be able to obtain and maintain a Secret security clearance. About StraCon: StraCon is dedicated to supporting our government clients and warfighters by “Enhancing their Operational Capability”. With a proven track record, and an employee focused philosophy, we have developed a culture that believes in the talent of the individual. StraCon employees are empowered to “Make It Happen”. Since 2008, we have provided Program Management, Training Systems Products, Financial Management, Instructional System Design, Data Management, Courseware Development, Engineering, Logistics, Foreign Military Sales Support, and a variety other technical services for the Department of Defense. StraCon offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans, as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and may be eligible for state or contract required paid time off programs. StraCon is an Equal Opportunity Employer/Veterans/Disabled Employer
Posted 3 weeks
Mortgage Quality Analyst
Triad Financial Services - Jacksonville, FL 32224
Triad Financial Services is a leading provider of financial services and solutions, serving clients worldwide. We are seeking a highly motivated and skilled Quality Analyst to join our Mortgage Originations team in Jacksonville, FL. If you are looking to join a growing team in a niche industry that offers career growth, market leading compensation, internal training programs, apply to Triad Financial Services, today! We offer strong benefits packages, including 401K w/comp matching up to 4%, 3 weeks PTO, 7 federal holidays, tuition reimbursement, training, bonus eligibility and more. This opportunity is an in-house position in our Corporate Headquarters in Jacksonville, FL. Essential Functions: Monitor Collections and Customer Service phone calls Provide Compliance loan files for exams Assist with coordination and oversight for servicing of internal and external audits Work with management to enhance or develop audits as needed Identify risks and make suggestions for controls Maintain compliance with all company policies and procedure Work with management to prioritize business and information needs Locate and define new process improvement opportunities Other duties as assigned Minimum Qualifications: Highly proficient with Excel or other spreadsheet software Strong problem-solving skills Accuracy and attention to detail Strong verbal and written communication skills Ability to work independently as well as in a team setting Strong mathematical and analytical skills to help collect, measure, organize, and analyze data 1+ years of experience in the Mortgage Servicing Industry is a plus Physical Demand: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Must be able to talk, listen and speak clearly on telephone Able to sit at a work station for prolonged periods of time Must be able to physically type Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Posted 3 weeks
Producing CFS Director
AutoNation - Jacksonville, FL 32256
As an F&I Manager, you’ll be empowered with the resources and support needed to get every driver into the perfect deal – including a fully transparent selling process and preferred relationships with 30+ lenders. What will I do every day? Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process Work directly with our employees and customers to develop relationships Determine customer financing needs and payment options based on a consultative interview process Present a fully transparent pricing menu to customers detailing their financing options and products Process finance transactions and ensure 100% compliance with all state and federal laws and regulations Follow up with customers to ensure satisfaction Build rapport with customers to create a base of referrals Set and achieve targeted sales goals Gain superior product knowledge to effectively help customers Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy Provide an exceptional customer experience to drive loyalty What are the requirements for the F&I Manager? High school diploma or equivalent Proven ability to provide an exceptional customer experience Ability to set and achieve targeted goals Highly detail-oriented and organized Prior sales experience preferred but not required Demonstrated communication, consultative, interpersonal and organizational skills Experience and desire to work with technology Valid in-state driver’s license and an acceptable, safe driving record Why should I come work for AutoNation? You want to work for a car dealer that has a strong moral compass and treats all its associates with respect Exciting Benefits and Perks Await You: Competitive compensation and 401k matching Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
Posted 3 weeks
Director -Project Manager – Technology (Financial Crime Focus)
Matrix International Financial Services - Jacksonville, FL
Jacksonville, Florida · Full-time · Intermediate About The Position We are seeking a dynamic and experienced Project Manager to lead strategic initiatives within our Technology group, with a specialized focus on Financial Crime. This role is pivotal in driving the successful delivery of technology solutions that enhance our capabilities in detecting, preventing, and responding to financial crime threats. Key Responsibilities: Lead end-to-end project management for technology initiatives related to Financial Crime, including Anti-Money Laundering (AML), Fraud Detection, Transaction Monitoring, and Sanctions Screening. Collaborate with cross-functional teams including Engineering, Data Science, Compliance, Risk, and Legal to define project scope, objectives, and deliverables. Develop and manage detailed project plans, timelines, budgets, and resource allocations. Ensure projects are delivered on time, within scope, and aligned with business goals and regulatory requirements. Identify and mitigate project risks, proactively resolving issues to maintain momentum and stakeholder confidence. Drive continuous improvement by implementing best practices in Agile, Scrum, or Waterfall methodologies as appropriate. Communicate project status, risks, and dependencies to senior leadership and stakeholders. Facilitate workshops, sprint planning, and retrospectives to ensure team alignment and productivity. Qualifications: Proven experience in project management within technology teams, ideally in financial services or fintech environments. Strong background in Financial Crime compliance, including AML, KYC, sanctions, and fraud prevention. Proficiency in project management tools (e.g., JIRA, Confluence, MS Project). Exceptional stakeholder management and communication skills. Ability to navigate complex regulatory environments and translate requirements into actionable technology solutions. PMP, PRINCE2, or Agile/Scrum certification is a plus. Bachelor’s degree in Computer Science, Information Systems, Business, or related field; advanced degree preferred. What We Offer: Opportunity to lead impactful projects that protect our organization and customers. Collaborative and innovative work environment. Competitive compensation and benefits package. Career development and growth opportunities within a global organization. Matrix Global Services is a leading multinational corporation that provides innovative and comprehensive solutions in technology, consulting, and outsourcing. For over thirty years, Matrix has established itself as a trusted partner for businesses across various industries, consistently delivering exceptional results. We're a network of firms in 10+ countries with over 13,000 people. At Matrix, we pride ourselves on our commitment to excellence and our ability to adapt to our clients' ever-changing needs. Our team of highly skilled professionals is adept at understanding complex business challenges and tailoring solutions that drive sustainable growth and profitability. Our wide range of services includes cutting-edge technology solution services, strategic consulting, digital transformation, cloud computing, cybersecurity, and managed services. Whether it's developing customized software applications, streamlining business processes, implementing robust IT infrastructure, or managing complex projects, our expertise and industry knowledge enable us to deliver value-added solutions that meet each client's unique requirements. Come and join a winning team! You'll be challenged, you'll have fun, and you'll be a part of a highly respected organization! Matrix offers a competitive base salary and a full benefit package. Benefits include: medical, dental, 401K, STD, HSA, PTO and mor
Posted 3 weeks
Business Analytics Senior Analyst Assistant Vice President
Citi - Jacksonville, FL
Job Description As part of the Fraud Analytics, Modeling & Intelligence organization, this role executes the fraud analytics and strategies supporting Citi’s North American and global credit card and retail bank businesses. This includes leveraging data to identify fraud trends, designing and implementing strategies to prevent and mitigate fraud attacks across the fraud lifecycle, including application and synthetic ID fraud, account takeover and sophisticated new attack schemes. This role partners closely with Fraud Policy, Operations and various partners to keep apprised of business and technology direction in order to determine potential and existing fraud impacts. Responsibilities Leverage data and advanced analytics to derive patterns, trends and insights, and perform risk/reward trade-off analysis. Ownership and management of fraud rules, scores, and detection strategies, Risk appetite execution, POS interdiction strategies and defect analysis. Collaborate with cross-functional teams to provide strategy recommendations based on data and trend analysis, and implement mitigation strategies. Build effective relationships within and outside the Fraud organization to help ensure successful and timely execution of key portfolio priorities. Leverage knowledge of information acquired to identify potential process gaps and opportunities for improving effectiveness of controls and governance processes. Generate and manage regular and ad-hoc reporting to enable effective monitoring and identification of emerging trends. Qualifications: Bachelor’s Degree required in statistics, mathematics, physics, economics, or other analytical or quantitative discipline. Master's Degree or PhD preferred. 3+ years in relevant field. Experience working with: Big Data environment with hands on coding experience within various traditional (SAS, SQL, etc.) and/or open source (i.e. Python, Impala, Hive, etc.) tools. Traditional and advanced machine learning techniques and algorithms, such as Logistic Regression, Gradient Boosting, Random Forests, etc. Data visualization tools, such as Tableau Excellent quantitative and analytic skills; ability to derive patterns, trends and insights, and perform risk/reward trade-off analysis. Good written and verbal communication skills, with ability to connect analytics to business impacts; comfortable presenting to peers and management. Extremely detail-oriented; intellectual curiosity. Ability to multi-task and work against tight deadlines. Ability to work independently with baseline instructions/guidelines from management. - Job Family Group: Decision Management - Job Family: Business Analysis - Time Type: Full time - Primary Location: Jacksonville Florida United States - Primary Location Full Time Salary Range: $87,280.00 - $130,920.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Anticipated Posting Close Date: Oct 18, 2025 - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
Posted 3 weeks
Head of Retail Bank Fraud Business Analytics Director
Citi - Jacksonville, FL
This critical leadership role within Citi's Fraud Analytics and Modeling organization is responsible for strategically leading all fraud prevention and detection efforts across the Retail Bank's digital payments, wires, and checks. The role involves managing a team of teams to leverage data, identify emerging fraud trends, and design and implement advanced strategies—including those using AI and automation—to prevent and mitigate all types of fraud attacks, from application fraud to sophisticated digital schemes. This leader will collaborate closely with various internal partners, including Financial Threats, Fraud Policy, and Operations, as well as business executives, to ensure fraud strategies are integrated, effective, and responsive to evolving business, technology, and threat landscapes, ultimately protecting both Citi and its customers. Responsibilities: End-to-end ownership of Retail Bank Fraud Analytics across Fraud lifecycle. Ownership of New Deposit Account as well as Early Months on Book Deposit Fraud. Ownership and management of fraud rules, scores, and detection strategies, Risk appetite execution, POS interdiction strategies and defect analysis. Drive Digital fraud analytics using available digital fraud tools (i.e. TMX, BioCatch, etc.) for Cards and Retail Bank new applications and digital transactions. Leverage global cutting-edge techniques and thought leadership to drive innovation, while maintaining end-to-end view of business needs/goals. Continually assess manual and automated processes to identify potential process gaps and opportunities to strengthen risk and controls. Establish network and followership within and outside Fraud to drive cross-function collaboration. Champion organizational agenda and initiatives with executive audience. Integrate/connect team initiatives, actions and culture to drive a broader vision and support business goals. Effectively mentor and coach direct reports and cross business partners; attract new talent and build diverse talent pipelines. Knowledge/ Experience/ Technical Skills: Interdiction strategy experience that goes beyond theory. Practical experience with building and deploying real-time interdiction logic, understanding the trade-offs, ability to speak to both operational impact and customer experience. 10+ years in fraud or risk management; experience in analytics and modeling or relevant area preferable. Extensive quantitative and analytic skills; ability to derive patterns, trends and insights, and perform risk/reward trade-off analysis. Extensive experience working with Big Data environment, coding within various traditional (SAS, SQL, etc.) and/or open source (i.e. Python, Impala, Hive, etc.) tools, and advanced machine learning techniques. Understanding of the threat landscape, as well as impacts of macroeconomic, industry, regulatory and fraud trends. Decisive with the ability to formulate and communicate a vision that is forward thinking and responsive to changes in the environment. Ability to effectively engage and inspire small and large audiences for collaboration and innovative changes. Experience with large scale Fraud organizations within financial services or related industry with a strong knowhow of Retail Bank payments and products. 8-10+ years of managing staff at various levels; experience in leading teams of Data Analysts / technical professionals. Personal Qualities: Excellent written and verbal communication skills; ability to report back findings in a structured, clear and simple way that is understandable to non-technical partners. Hands-on, high-impact, leader that inspires confidence, can build and lead a team, shape a vision, drive execution and exercise sound judgement and decision making on behalf of the organization. Ability to collaborate across fraud, product, technology, and compliance partners. Strong business acumen and an executive presence. Superior planning and organizational skills; results oriented with ability to execute. Able to be independent and a self-starter, comfortable in a fast-paced matrixed and ambiguous environment. Acts with curiosity and takes the initiative to identify problems, offer creative solutions and resolve issues. Energized by asking “what if”, “why not”, and “what would happen to us if” questions, e.g. how this will affect the business, industry, or market. Passionate about data science and the value that can be created through information analysis. Education: Master’s Degree or PhD required in statistics, mathematics, physics, economics, engineering or other analytical or quantitative discipline. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. - Job Family Group: Decision Management - Job Family: Business Analysis - Time Type: Full time - Primary Location: Jacksonville Florida United States - Primary Location Full Time Salary Range: $170,000.00 - $300,000.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Anticipated Posting Close Date: Oct 10, 2025 - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
Posted 3 weeks
Relationship Banker – North FL East Jax – Ponte Vedra District
Wells Fargo - Jacksonville, FL 32246
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us! About this role: Wells Fargo is seeking a Relationship Banker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com. Upon required licensing and SAFE registration, the Relationship Banker LP (SAFE) employee will transition to the Relationship Banker (SAFE) role. The following job profile is intended to provide a general sense of what Relationship Bankers do; however, the day-to-day duties and responsibilities will differ from branch to branch and even banker to banker depending on several variables, including (but not limited to) years of experience, complement of customers serviced, banking services and options of various customers, and customer needs. In this role you will: Employees who are not fully licensed at the time of hire will participate in the Branch Banking Licensed Banker licensing program as a Relationship Banker LP (SAFE). This is a temporary position until employee has successfully completed licensing requirements. Upon successful completion, employees will transition to the Relationship Banker (SAFE) role and perform the following duties: Participate in building relationships with customers and spend time understanding required needs Identify opportunities for offering a full range of Wells Fargo retail banking deposit and credit products and services, based on customers' needs Analyze tactical business challenges related to full-service banking experience to emerging affluent and high-value customers Present recommendations for resolving inquiries and service requests regarding customers' accounts Open and service accounts within authorized limits, create plans for follow-up and scheduled contacts with customers Provide information to internal partners and external sources to further enhance the customer experience Identify opportunities to leverage partners and connect customer with the appropriate partner or relationship manager to meet their needs Partner with financial advisors to understand appropriate introductions to address the needs of customers with investment or retirement needs Provide self-service digital banking options to customers This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the SAFE Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: 2+ years of customer service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 1+ year of assessing and meeting the needs of customers or helping with issue resolution, demonstrated through work or military experience 1+ year of building and maintaining effective relationships with customers and partners Desired Qualifications: Successfully completed Financial Industry Regulatory Authority (FINRA) Series 6 and Series 63 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration State Insurance license(s) Customer service focus with experience handling transactions across multiple systems Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues Strong verbal, written, and interpersonal communication skills Knowledge and understanding of book of business processes to actively manage a group of Wells Fargo customers to meet their needs and grow the business Ability to be proactive, innovative, and creative in meeting customer and enterprise needs Ability to make client calls and actively participate in the sales development process Knowledge and understanding of retail compliance controls, risk management, and loss prevention Ability to follow policies, procedures, and regulations High motivation with ability to successfully meet team objectives while maintaining individual performance Experience mentoring and peer- coaching Experience assessing customer needs and recommending products/services to fulfill those needs Experience using business acumen to provide financial services consultation to small business customers Knowledge and understanding of financial services consumer lending products Ability to educate and connect customer to technology and share the value of mobile banking options Ability to interact with integrity and professionalism with customers and employees Job Expectations: Ability to work a schedule that may include most Saturdays Adherence to Wells Fargo sales practices risk management culture Current registration for FINRA Series 6 and Series 63 (or FINRA recognized equivalents) is required for this role or must be completed within a specified period. For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite will be required For the following states where hired, FINRA Series 65 (or equivalent) examination will also be required to be attempted within a specified period of time: AK, AL, CT, DE, HI, IA, ID, IN, KS, MD, MI, MN, MS, MT, NC, ND, NE, NM, OR, SC, SD, TN, TX, UT, VA, WA, WI, and WY. The State of WY permits referral-only licensed bankers to receive the IAR registration without completing the Series 65/66 exam requirement. This list of states is subject to change and Series 65 (or equivalent) licensing requirement would be based on current state requirements during employment State Insurance license(s) are required for this role and must be completed within a specified period Licensing requirements and expected completion timeline (determined by the number of licenses needed) will be communicated to the candidate upon offer acceptance Obtaining and/or maintaining appropriate Financial Industry Regulatory Authority (FINRA) license(s) is required for ongoing employment in this position. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA review process at the time of offer acceptance This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) web site (http://fedregistry.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness, and criminal background standards A current credit report will be used to assess your financial responsibility and credit fitness; however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary This position is not eligible for Visa sponsorship Locations include: Town Center: 4715 Town Center Parkway, Jacksonville, FL Beach Blvd West. West: 5622 Beach Blvd, Jacksonville, FL Beach Blvd: 11415 Beach Blvd, Jacksonville, FL Regency: 9580 Regency Square Blvd., Jacksonville, FL Posting End Date: 14 Oct 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Posted 3 weeks
Head of Retail Bank Fraud Business Analytics Director
Citi - Jacksonville, FL
Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview This critical leadership role within Citi's Fraud Analytics and Modeling organization is responsible for strategically leading all fraud prevention and detection efforts across the Retail Bank's digital payments, wires, and checks. The role involves managing a team of teams to leverage data, identify emerging fraud trends, and design and implement advanced strategies—including those using AI and automation—to prevent and mitigate all types of fraud attacks, from application fraud to sophisticated digital schemes. This leader will collaborate closely with various internal partners, including Financial Threats, Fraud Policy, and Operations, as well as business executives, to ensure fraud strategies are integrated, effective, and responsive to evolving business, technology, and threat landscapes, ultimately protecting both Citi and its customers. Responsibilities: End-to-end ownership of Retail Bank Fraud Analytics across Fraud lifecycle. Ownership of New Deposit Account as well as Early Months on Book Deposit Fraud. Ownership and management of fraud rules, scores, and detection strategies, Risk appetite execution, POS interdiction strategies and defect analysis. Drive Digital fraud analytics using available digital fraud tools (i.e. TMX, BioCatch, etc.) for Cards and Retail Bank new applications and digital transactions. Leverage global cutting-edge techniques and thought leadership to drive innovation, while maintaining end-to-end view of business needs/goals. Continually assess manual and automated processes to identify potential process gaps and opportunities to strengthen risk and controls. Establish network and followership within and outside Fraud to drive cross-function collaboration. Champion organizational agenda and initiatives with executive audience. Integrate/connect team initiatives, actions and culture to drive a broader vision and support business goals. Effectively mentor and coach direct reports and cross business partners; attract new talent and build diverse talent pipelines. Knowledge/ Experience/ Technical Skills: Interdiction strategy experience that goes beyond theory. Practical experience with building and deploying real-time interdiction logic, understanding the trade-offs, ability to speak to both operational impact and customer experience. 10+ years in fraud or risk management; experience in analytics and modeling or relevant area preferable. Extensive quantitative and analytic skills; ability to derive patterns, trends and insights, and perform risk/reward trade-off analysis. Extensive experience working with Big Data environment, coding within various traditional (SAS, SQL, etc.) and/or open source (i.e. Python, Impala, Hive, etc.) tools, and advanced machine learning techniques. Understanding of the threat landscape, as well as impacts of macroeconomic, industry, regulatory and fraud trends. Decisive with the ability to formulate and communicate a vision that is forward thinking and responsive to changes in the environment. Ability to effectively engage and inspire small and large audiences for collaboration and innovative changes. Experience with large scale Fraud organizations within financial services or related industry with a strong knowhow of Retail Bank payments and products. 8-10+ years of managing staff at various levels; experience in leading teams of Data Analysts / technical professionals. Personal Qualities: Excellent written and verbal communication skills; ability to report back findings in a structured, clear and simple way that is understandable to non-technical partners. Hands-on, high-impact, leader that inspires confidence, can build and lead a team, shape a vision, drive execution and exercise sound judgement and decision making on behalf of the organization. Ability to collaborate across fraud, product, technology, and compliance partners. Strong business acumen and an executive presence. Superior planning and organizational skills; results oriented with ability to execute. Able to be independent and a self-starter, comfortable in a fast-paced matrixed and ambiguous environment. Acts with curiosity and takes the initiative to identify problems, offer creative solutions and resolve issues. Energized by asking “what if”, “why not”, and “what would happen to us if” questions, e.g. how this will affect the business, industry, or market. Passionate about data science and the value that can be created through information analysis. Education: Master’s Degree or PhD required in statistics, mathematics, physics, economics, engineering or other analytical or quantitative discipline. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. - Job Family Group: Decision Management - Job Family: Business Analysis - Time Type: Full time - Primary Location: Jacksonville Florida United States - Primary Location Full Time Salary Range: $170,000.00 - $300,000.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Anticipated Posting Close Date: Oct 10, 2025 - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
Posted 3 weeks
Business Analytics Senior Analyst Assistant Vice President
Citi - Jacksonville, FL
Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Job Description As part of the Fraud Analytics, Modeling & Intelligence organization, this role executes the fraud analytics and strategies supporting Citi’s North American and global credit card and retail bank businesses. This includes leveraging data to identify fraud trends, designing and implementing strategies to prevent and mitigate fraud attacks across the fraud lifecycle, including application and synthetic ID fraud, account takeover and sophisticated new attack schemes. This role partners closely with Fraud Policy, Operations and various partners to keep apprised of business and technology direction in order to determine potential and existing fraud impacts. Responsibilities Leverage data and advanced analytics to derive patterns, trends and insights, and perform risk/reward trade-off analysis. Ownership and management of fraud rules, scores, and detection strategies, Risk appetite execution, POS interdiction strategies and defect analysis. Collaborate with cross-functional teams to provide strategy recommendations based on data and trend analysis, and implement mitigation strategies. Build effective relationships within and outside the Fraud organization to help ensure successful and timely execution of key portfolio priorities. Leverage knowledge of information acquired to identify potential process gaps and opportunities for improving effectiveness of controls and governance processes. Generate and manage regular and ad-hoc reporting to enable effective monitoring and identification of emerging trends. Qualifications: Bachelor’s Degree required in statistics, mathematics, physics, economics, or other analytical or quantitative discipline. Master's Degree or PhD preferred. 3+ years in relevant field. Experience working with: Big Data environment with hands on coding experience within various traditional (SAS, SQL, etc.) and/or open source (i.e. Python, Impala, Hive, etc.) tools. Traditional and advanced machine learning techniques and algorithms, such as Logistic Regression, Gradient Boosting, Random Forests, etc. Data visualization tools, such as Tableau Excellent quantitative and analytic skills; ability to derive patterns, trends and insights, and perform risk/reward trade-off analysis. Good written and verbal communication skills, with ability to connect analytics to business impacts; comfortable presenting to peers and management. Extremely detail-oriented; intellectual curiosity. Ability to multi-task and work against tight deadlines. Ability to work independently with baseline instructions/guidelines from management. - Job Family Group: Decision Management - Job Family: Business Analysis - Time Type: Full time - Primary Location: Jacksonville Florida United States - Primary Location Full Time Salary Range: $87,280.00 - $130,920.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Anticipated Posting Close Date: Oct 18, 2025 - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.