Job Results
Financial Services
Posted 3 weeks
Automotive Salesperson
Gravity Autos Chicago - Jacksonville, FL 32225
*Job Overview* We are seeking a motivated and dynamic Car Sales Executive to join our team. The ideal candidate will possess a passion for automobiles and a strong background in sales, particularly in high-end or retail environments. This role requires exceptional communication skills, a knack for negotiation, and the ability to build lasting relationships with customers. As a Car Sales Executive, you will be responsible for guiding clients through the sales process, from initial contact to final delivery, ensuring an exceptional customer experience. *Duties* * Engage with potential customers through various channels including phone calls, emails, and in-person meetings to generate leads and drive sales. * Utilize CRM software to manage the sales pipeline effectively and maintain accurate records of customer interactions. * Conduct thorough needs assessments to understand customer preferences and recommend suitable vehicles. * Negotiate pricing and financing options while providing transparent information about vehicle features and benefits. * Upsell additional products and services to enhance customer satisfaction and increase sales volume. * Maintain an organized inventory management system to track available vehicles and ensure optimal stock levels. * Collaborate with the marketing team to develop promotional strategies that attract new clients. * Provide exceptional customer service throughout the buying process, addressing any concerns or inquiries promptly. * Conduct public speaking presentations at dealership events or community gatherings to promote vehicle offerings. *Requirements* * Proven experience in outside sales, preferably within the automobile or high-end sales sector. * Strong negotiation skills with a track record of closing deals successfully. * Familiarity with B2B sales processes is advantageous. * Multilingual or bilingual abilities are highly desirable for effective communication with diverse clientele. * Proficient in CRM software usage for managing customer relationships and tracking sales activities. * Experience in dealership operations is a plus, along with knowledge of inventory control practices. * Excellent organizational skills with the ability to manage multiple tasks efficiently. * Strong math skills for retail calculations and financial assessments related to vehicle pricing. * Effective phone etiquette and communication skills are essential for engaging customers professionally. * Experience in cold calling and outbound sales is beneficial for generating new leads. Join our team as a Car Sales Executive where your passion for automobiles meets your expertise in sales! Job Type: Full-time Pay: $41,962.00 - $150,000.00 per year Benefits: * Dental insurance * Health insurance * Vision insurance Experience: * Automotive Sales: 1 year (Required) Ability to Commute: * Jacksonville, FL 32225 (Required) Ability to Relocate: * Jacksonville, FL 32225: Relocate before starting work (Required) Work Location: In person
Posted 3 weeks
Claims Adjuster
Total Military Management - Jacksonville, FL
The Role Claims Adjuster investigate and adjudicate claims of loss or damage based upon all documentation presented according to Military Full Replacement Value Guidelines and assess agent liability based on their compensation agreements with TMM. What You’ll Do Negotiate a claims settlement that is both fair to the member and TMM in accordance to the rules and regulations. Review all documentation from the move regarding all of the claimed items. Investigate any claimed item that has pre-existing damage notated on the inventory or is not listed on the inventory. Request additional receipts, photos and other information from each member or agent involved in the shipment as necessary. Update the Utopia system with all the necessary information and adjudication remarks. Respond to all member, agent and base inquiries as soon as possible up to 2 business days. Make notes in the Utopia system with all proceedings relating to email correspondence and conversations with all parties involved for each claim. Review adjuster dashboard on a weekly basis for all claims under Adjuster Reviews, Waiting on Information, Liability Pending, and Offers in order to follow up and maintain a steady workflow. Double check the Utopia system and complete the Claims Submission Checklist for accuracy before presenting offer and settlement letters to your corresponding Team Lead for review and approval. Review each settled item and assign liability to each responsible agent based on all exceptions provided. Review and correct all adjuster revisions presented within 2 business days of receipt and return to corresponding reviewer upon completion. Review and respond to all settlement rebuttals submitted by the member within 30 days of receipt. Other projects and duties as necessary. What You’ll Need High School Diploma or GED OR equivalent combination of education and experience 1+ years’ experience preferably in a previous office environment Competence in MS Excel, Outlook, Word, and AS/400 Strong verbal, written, and electronic communications Ability to multi-task and work in a team environment Nice To Have Bachelor degree Who We Are Shape a bright future with us. Join us in supporting our military members during one of the most stressful times in anyone’s life - moving your household goods. TMM was founded in 2003 to enable Department of Defense, through a network of affiliated, trusted, qualified transportation companies, to better serve our military members. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Why You’ll Love Working Here TMM is recognized as a Jacksonville Best Places to work … for eleven years in a row! We’ve always known it, now the rest of Jacksonville does too. From purposeful work that makes an impact on service members to a company culture that empowers team members to give back to their community – TMM has a lot to be proud of! In addition, TMM offers an excellent benefit package which includes: Full-Time Benefits: Competitive pay packages and bonuses Comprehensive medical, dental and vision Company provided $50,000 life insurance benefits and AD&D benefits Generous PTO and holidays 401(k) and education on retirement planning Tuition reimbursement up to $2,000 on approved programs Great health & well-being benefits including telehealth parental support, wellness events TMM provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
Posted 3 weeks
Auto Physical Damage Adjuster- Jacksonville, FL
Stillwater Insurance - Jacksonville, FL 32216
Auto Physical Damage Adjuster Jacksonville, FL office – On Site Position Join our collaborative team where you will have meaningful opportunities for growth and advancement. Our small, nimble structure means your experience will be rewarded with autonomy and the ability to impact results. Enjoy a positive, friendly work environment with accessible leadership. Why Stillwater? Stillwater Insurance Group is an admitted, AM Best and Demotech rated, mid-sized P & C insurance company offering a variety of home, auto and commercial insurance products in a 50 state US market. We are headquartered in Jacksonville, Florida, with additional offices in New York and Omaha, Nebraska. Our employees consistently describe Stillwater as a great company with great people where honesty and integrity are high priorities. As a Stillwater team member you will make a difference every day, help grow the company and interact with emerging technologies. Coaching and development, recognition, and professional growth are some of the benefits of working in our small team environment. We’re looking for candidates with Auto Material Damage estimating and adjusting experience. The Auto Physical Damage Adjuster directly reports to the Claims Material Damage Manager of the Claims Department. The Material Damage Adjuster is responsible for analysis and determination of covered auto damage including direct at-desk estimating and resolution with policyholders and claimants. The position includes coverage analysis, establishment of and adherence to action plans in claim files, reserve accuracy, effective negotiation skills, salvage oversight, and appropriate resolution. The position is charged with managing pending claims, ensuring file quality, and controlling expenses through the best choice of material damage resolution model. You’ll be responsible for: Auto Material Damage Claims. Creates and reviews accuracy of appraisals and total loss evaluations. Act as a liaison with independent appraisal services. Perform desk level estimates using CCC1 in conjunction with various forms of technology and imagery software designed to increase speed, productivity and accuracy of the enterprise’s material damage claim results. Investigate and apply coverage on first party claims and on multi-party auto liability claims, with a material damage element embedded, you with investigate and determine liability speaking with all parties. Adherence to claim procedures and regulatory compliance. Maintaining responsibility for claim results including such elements as reserve adequacy, loss costs, loss expenses, payment accuracy, claim service delivery, timely investigation, evaluation, and disposition of claims. Continuously developing your skills to ensure that claims technical standards are being met and improvement opportunities are recognized and communicated. Communicate with all appropriate parties involved with the claim, as needed. Actively executing appropriate claims activities to ensure consistent delivery of quality claims service. The role includes heavy use of the telephone and performing ad hoc recorded statements of all parties involved to preserve loss information and evidence. Qualifications: High School diploma, Insurance Designation, or equivalent required. One or more years of related auto body shop experience and/or training or experience in the handling of Physical Damage Auto claims, or equivalent combination of education and experience. Proficient knowledge of estimating software (Mitchell/CCC1/Audatex) Appropriate License as required by states (Stillwater may assist in licensing). Strong organizational, problem-solving, and analytical skills. Ability to manage priorities and workflow. Self-discipline, versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. In-depth knowledge automobile repair procedures. Strong negotiation skills. Excellent verbal and written communication skills. Strong customer service skills. Stillwater offers: Business casual work environment – wear your jeans to work. Medical, dental, vision and life insurance benefits to keep you and your family protected. 401(k) Plan to help you plan for your retirement. Gym/Fitness Center reimbursement to support your commitment to staying healthy. Apply today to start your journey of being celebrated and valued with Stillwater Insurance Group. Offer is contingent upon a favorable response from both a pre-employment background investigation and a drug screen. Stillwater Insurance Group is an equal opportunity employer and a drug free workplace.
Posted 3 weeks
Patient Coordinator
H2 Health - Jacksonville Beach, FL
Patient Coordinator | Outpatient | Full-time | H2 Health @ Jacksonville Beach At H2 Health, we believe that both care and coordination are essential to patient success. As a Patient Coordinator, you will be integral in bridging patient care with administrative excellence. In this role, you will serve as the first point of contact for our patients, ensuring they receive the highest quality service from the moment they walk through our doors. Your Role: As a Patient Coordinator, you will be the first point of contact for patients, providing outstanding customer service and ensuring smooth clinic operations. Coordinate patient appointments, verify insurance, and handle referrals. Maintain and update patient records with accuracy and confidentiality. Assist with front desk operations, answering phone calls, and managing inquiries. Work closely with clinicians and administrative staff to enhance patient experience. Ensure a welcoming and organized clinic environment. Requirements High school diploma or equivalent; additional education in healthcare administration is a plus Minimum of 1 year experience in a healthcare or medical office setting Knowledge of medical terminology and insurance processes Exceptional interpersonal and communication skills Familiarity with Electronic Medical Records (EMR) systems and basic computer skills. Ability to handle sensitive information with confidentiality Proficient in using office software and electronic health records (EHR) systems Join us in making a positive impact on our patients' lives every day! Benefits Why Back to Work? We’re more than a workplace; we’re a team that supports your goals: Competitive compensation with performance-based bonuses that reward your outcomes Flexible scheduling to support work-life balance Career advancement and professional growth Full benefits: medical, dental, vision, and 401(k) with match Generous PTO, paid holidays, and company-paid life insurance Supportive, clinician-led team culture Additional perks: parental leave, employee rewards, discounts, and recognition programs Ready to advance your physical therapy career in a supportive setting? Apply today and join a community that values you. H2 Health Network of Brands is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.
Posted 3 weeks
Inside Sales – Lumber & Hardware REF: JAX
IMECA Lumber & Hardware - Jacksonville, FL 32205
EXPANDING LUMBER & HARDWARE COMPANY IN THE AREA IS IN NEED OF A *BILINGUAL INSIDE SALES REPRESENTATIVE. (ENGLISH & SPANISH)* Lumber & Hardware knowledge preferred. - Customer Service experience is a must - Bilingual (Spanish - English preferred) - Responsible person and a great team player. - Able to load and download materials. - Able to be bend, lift and move up to 50 pounds. - Organized person with strong attention to detail. Are you ready to join a dynamic team? Join our Team Today!! Job Type: Full-time Pay: $17 Overtime: Up to 5 hours per week Medical / Dental and vision benefits Paid time off Monday to Friday 7:30 am - 4:30pm / Sat 8:00am - 12:00pm EMPRESA EN EXPANSIÓN EN EL ÁREA NECESITA UNA PERSONA PARA VENTAS BILINGÜE (INGLÉS Y ESPAÑOL) Se prefieren conocimientos de madera y ferretería. - Imprescindible experiencia en atención al cliente - Bilingüe (preferiblemente español - inglés) - Persona responsable y gran jugador de equipo. - Capaz de cargar y descargar materiales. - Capaz de doblarse, levantar y mover hasta 50 libras. - Persona organizada con gran atención al detalle. ¿Estás listo para unirte a un equipo dinámico? ¡Únase a nuestro equipo hoy! Tipo de trabajo: tiempo completo Paga: $17 Beneficios médicos, dentales y de la vista Tiempo libre remunerado Tiempo extra: Hasta 5 horas por semana Lunes a viernes 7:30 am - 4:30 pm / Sábado 8:00 am - 12:00 pm Job Types: Full-time, Contract Pay: $17.00 per hour Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Experience: * Customer service: 1 year (Required) Language: * English & Spanish (Preferred) Work Location: In person
Posted 3 weeks
Oral Surgeon Office Front Desk and Treatment Plan Coordinator
Oral and Facial Surgery - Jacksonville Beaches - Jacksonville, FL 32257
*Job Summary:* North Florida Oral and Facial Surgery is seeking a skilled Front Desk Receptionist and Treatment Plan Coordinator to join our busy practice. The Front Desk Receptionist/Treatment Plan Coordinator plays a vital role in providing exceptional patient service and ensuring the smooth operation of the office. The ideal candidate will have experience in dental/medical receptionist duties and possess strong administrative skills. *Duties:* - Greet and welcome patients to the office in a friendly and professional manner. - Schedule and confirm patient appointments using our dental practice software. - Collect and update patient information, ensuring accuracy and adherence to HIPAA regulations. - Assist patients with completing necessary forms and paperwork. - Answer phone calls, respond to inquiries, and provide information about dental services. - Coordinate treatment plans for patients. - Explain treatment options, costs, and insurance coverage to patients. - Verify insurance coverage for patients. - Maintain patient records, including medical history and treatment notes, using winOMS software. - Ensure the cleanliness and organization of the reception area and front desk. *Requirements:* - Previous experience as a dental receptionist or in a similar administrative role within a medical office setting - Knowledge of dental/medical terminology and dental procedures. - Familiarity with winOMS or other dental practice management software systems. - Excellent communication skills, both verbal and written. - Strong organizational skills with attention to detail. - Ability to multitask and prioritize tasks in a demanding environment. - Proficient in computer skills, including Microsoft Office Suite. We offer competitive compensation based on experience. Job Type: Full-time Pay: From $18.00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Work Location: In person
Posted 3 weeks
Dental Office Assistant – Business Assistant
Heartland Dental - Saint Augustine, FL 32092
Dental Receptionist - Business Assistant Parkway Village Dental Care is looking for a Business Assistant to join our team. Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards. More about the role Greet and welcome patients as they enter the office to create a great first impression of our team Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies Utilize Dentrix for patient scheduling and records Schedule and confirm appointments for multiple providers in the office File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage Post insurance and patient payments and process accounts receivables Review treatment plan fees and payment options with patients Partner with the providers and team to implement Heartland Dental systems to optimize office potential What You’ll Gain Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off) Front loaded education and training, providing you the opportunity to develop to your full potential Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential Access to on-demand Daily Pay Minimum Qualifications Experience working in a fast-paced and customer-centric environment Excellent communication and organizational skills The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards. Preferred Experience 1+ years of experience in a dental or medical setting 1+ years of experience with insurance billing and accounts receivable Dentrix or other dental software experience Physical Requirements: Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Availability to attend virtual training sessions (or in-person) periodically throughout the year As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN. Who is Heartland Dental? Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
Posted 3 weeks
Home Health Medical Reviewer/ Pre-Claim Review Clerk
Legacy Home Health Care - Keystone Heights, FL 32656
*About Us* Legacy Home Health Care is dedicated to providing compassionate, high-quality care to patients in the comfort of their homes. We take pride in delivering exceptional service, ensuring compliance with regulatory standards, and supporting our team with a professional and values-driven environment. *Position Summary* The Pre-Claim Review Clerk is responsible for reviewing and submitting home health documentation required for Medicare Pre-Claim Review (PCR) and other payer compliance processes. This role ensures that all documentation is accurate, timely, and in compliance with regulatory and agency standards prior to claim submission. *Key Responsibilities* * Review clinical documentation to ensure accuracy and compliance with Medicare, Medicaid, and commercial payer requirements. * Verify Face-to-Face encounter documentation, plan of care (485), and physician orders are complete prior to submission. * Submit PCR requests to Medicare and monitor status updates, ensuring timely resolution. * Communicate with clinicians, intake staff, and physicians’ offices to obtain missing or corrected documentation. * Track and follow up on pre-claim review decisions, including affirmation and non-affirmation outcomes. * Maintain organized records of PCR submissions, approvals, and denials. * Provide ongoing education and support to staff regarding PCR requirements and updates. * Assist with quality assurance processes related to billing and compliance. *Qualifications* * High school diploma or equivalent (required); associate’s degree or healthcare-related coursework (preferred). * Prior experience in home health billing, medical records, or compliance (preferred). * Strong knowledge of Medicare home health guidelines and documentation requirements. * Excellent attention to detail, organizational skills, and ability to meet deadlines. * Strong communication skills and ability to work collaboratively with multiple teams. * Proficiency with EMR systems and Microsoft Office Suite. *Why Join Legacy?* * Competitive pay and benefits package * Supportive team environment focused on integrity and professionalism * Opportunity to grow within a rapidly expanding home health agency * Commitment to excellence, compassion, and patient-centered care Job Type: Full-time Pay: $20.00 - $25.00 per hour Expected hours: 40 per week Benefits: * 401(k) * Health insurance * Life insurance * Paid time off * Vision insurance Work Location: In person
Posted 3 weeks
Assistant Dental Office Manager
Aspen Dental - Jacksonville, FL 32218
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients’ lives. Job Type: Full-time Salary: $18 - $21 /hour At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free continuous learning through TAG U How You’ll Make a Difference As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you’ll participate in an eight-week training program to succeed in your role. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Work collaboratively with other members of the dental team to provide exceptional patient care Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team Review data day to day to evaluate the impact on the practice Oversee scheduling and confirming patient appointments Verify insurance payment, collection, balance nightly deposits and credit card processing Additional tasks assigned by the Manager Preferred Qualifications High school diploma or equivalent; college degree preferred Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds Demonstrate analytical thinking; place a premium on leveraging data Organized and detail oriented Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Posted 3 weeks
Member Engagement Center Sales Representative
Jacksonville, FL 32204
RadiFi Credit Union is seeking a Member Engagement Center Sales Representative to serve as the resource within the MEC Sales area for new and existing member new accounts and loan needs. Maintain an extensive knowledge of all products and services to promote and cross sell through a consultative needs-based sales approach. Location: Park Street Branch; 562 Park St., Jacksonville, FL 32204 Status: Full-time (approximately 40 hours per week) Major Duties and Responsibilities: Manage and handle incoming new membership requests via phone and online that are not assigned to a branch. Manage and handle phone and online member loan requests. Cross sell products and services to the membership. Follow up with members on documentation for account and loan requests. Actively upsell and cross-sell based on member needs. May conduct assigned outbound calling. Meet scorecard metrics to include new loan volume, high approval to book ratio, credit life and disability sales, GAP and warranty sales. Meet qualified investment referral goals. Maintain acceptable deposit and loan quality assurance standards. Administrative duties as assigned to include quality assurance of new accounts and new loans and the scanning of any documentation. Follow up with members to obtain needed loan documents to complete loan requests, deposit documents to complete the account opening or closing process. Model RadiFi's service and sales standards in every interaction. Possess a strong understanding of credit reports and consumer lending documentation. Process and close all loan applications to include, consumer loans, VISA credit cards, Refer home equity loans to a MEC Sales Rep II or III. Attend training and other duties as assigned Knowledge and Skills Experience: Six months to two years of similar or related experience, including time spent in preparatory positions. Demonstrated success in a sales-related role. Prior call center or financial institution experience preferred. Education/Certifications/Licenses: A high school degree or GED is required. Interpersonal Skills: A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers. Other Skills: PC Skill Level: Intermediate to advanced knowledge and proficiency with MS Office Suite. Telephone Etiquette: Good listening and strong consultative sales skills. Accuracy: Strong attention to detail. Ability to make sound decisions with minimum information. ADA Requirements Physical Requirements: While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must be able to work for long periods of time at one workstation while processing and receiving information through a phone queue. Associate must be able to wear a one or two ear piece headset. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions: The noise level in the work environment is usually moderate to high. Mental and/or Emotional Requirements: Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. Acknowledgment Nothing in the position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This Job description is not a contract and should not be constructed as a guarantee of employment for any period of time. We are an Equal Opportunity Employer and do not discriminate against employees or applicants based on race color, religion, sex/gender, national origin, disability, age, or any other category protected by law.