Job Results
Financial Services
Posted 4 weeks
Sr. CRM (Salesforce) Training and Enablement Manager
Aperia - Jacksonville, FL
Summary Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processing industry. Founded in 1999, Aperia offers business intelligence, risk management, compliance, and customer intelligence platforms. With offices in Dallas, Washington DC, and Vietnam, Aperia is a fast-paced, global organization that strives to improve efficiency in compliance, risk, and customer service operations. Aperia's clients include banks, processors, payment facilitators, merchant service providers, independent sales organizations, and government entities. A career at Aperia promises a great challenge, culture, and opportunities to forge your own path. Job Description The Senior CRM Solution Manager is responsible for providing solutions for business needs on the Salesforce platform. You will drive how we use Salesforce to sell to our B2B customers and onboard them. You will work with stakeholders to evaluate existing Salesforce capabilities and identify initiatives to add new capabilities and improve their processes and experience. This role is based in our North American office in Jacksonville, FL and offers a flexible hybrid work environment where you will have a blend of 3 in office days and 2 remote working days in the work week. Responsibilities Work with business stakeholders in Sales, Marketing and Operations to understand their business needs Work with stakeholders, User Experience, Product Managers, and Technology to design solutions for business needs on the Salesforce platform. Write user stories, create process diagrams and mock-ups to describe the solutions, and collaborate with the development teams to see the solutions through to completion. Support the stakeholders during user acceptance testing. Define the value proposition of new initiatives with the stakeholders to effectively prioritize CRM initiatives. Collaborate with the engineering teams and architects to assess the feasibility and effort of CRM initiatives. Collaborate with the other CRM solutions managers and development teams in prioritization of the backlog, grooming, sprint planning, demos and participate in other agile ceremonies. Develop and communicate product vision and roadmap to manage stakeholder expectations. Serve as the CRM subject matter expert, helping stakeholders identify opportunities for improvements, analyze complaints and issues, and identify solutions. Work with stakeholders to define initiatives and create business cases to obtain approval and funding in our budget planning process. Skills and Qualifications Bachelor's Degree in a related field of study. 5-7+ years Product Management experience (banking or financial services experience preferred). Proficient knowledge of the Salesforce platform so that you can design solutions on this platform that are easy to maintain and manage. Experience in the payments industry is a great plus. Experience working with agile development teams and processes, supported by JIRA, Confluence, or similar systems. Ability to communicate results to management and in a fast-paced environment. Ability to develop, lead and manage large, complex initiatives. Salesforce, Product Management or Product Owner certifications preferred, not essential. Eligibility Requirements Must be willing to submit to a background investigation and drug test as part of the selection process. This position is not eligible for visa sponsorship. Applicants must have authorization to work in the country without the need for sponsorship. Job Type Full-Time Schedule Monday to Friday Location Jacksonville, FL; Hybrid Benefits Health insurance Health savings account Dental insurance Vision insurance 401(k) matching Life insurance Paid time off Parental leave Disability insurance Childcare assistance Education reimbursement Fitness membership Volunteer time off This job description is not intended to be all-inclusive. An employee may also perform other reasonable related business duties as assigned by their immediate supervisor or management. Principals only. Recruiters please don't contact this job poster. DO NOT contact us with unsolicited services or offers.
Posted 4 weeks
CRM Solutions Manager (Salesforce)
Aperia - Jacksonville, FL
Summary Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processing industry. Founded in 1999, Aperia offers business intelligence, risk management, compliance, and customer intelligence platforms. With offices in Dallas, Washington DC, and Vietnam, Aperia is a fast-paced, global organization that strives to improve efficiency in compliance, risk, and customer service operations. Aperia's clients include banks, processors, payment facilitators, merchant service providers, independent sales organizations, and government entities. A career at Aperia promises a great challenge, culture, and opportunities to forge your own path. Job Description The Senior CRM Solution Manager is responsible for providing solutions for business needs on the Salesforce platform. You will drive how we use Salesforce to sell to our B2B customers and onboard them. You will work with stakeholders to evaluate existing Salesforce capabilities and identify initiatives to add new capabilities and improve their processes and experience. This role is based in our North American office in Jacksonville, FL and offers a flexible hybrid work environment where you will have a blend of 3 in office days and 2 remote working days in the work week. Responsibilities Work with business stakeholders in Sales, Marketing and Operations to understand their business needs Work with stakeholders, User Experience, Product Managers, and Technology to design solutions for business needs on the Salesforce platform. Write user stories, create process diagrams and mock-ups to describe the solutions, and collaborate with the development teams to see the solutions through to completion. Support the stakeholders during user acceptance testing. Define the value proposition of new initiatives with the stakeholders to effectively prioritize CRM initiatives. Collaborate with the engineering teams and architects to assess the feasibility and effort of CRM initiatives. Collaborate with the other CRM solutions managers and development teams in prioritization of the backlog, grooming, sprint planning, demos and participate in other agile ceremonies. Develop and communicate product vision and roadmap to manage stakeholder expectations. Serve as the CRM subject matter expert, helping stakeholders identify opportunities for improvements, analyze complaints and issues, and identify solutions. Work with stakeholders to define initiatives and create business cases to obtain approval and funding in our budget planning process. Skills and Qualifications Bachelor's Degree in a related field of study. 5-7+ years Product Management experience (banking or financial services experience preferred). Proficient knowledge of the Salesforce platform so that you can design solutions on this platform that are easy to maintain and manage. Experience in the payments industry is a great plus. Experience working with agile development teams and processes, supported by JIRA, Confluence, or similar systems. Ability to communicate results to management and in a fast-paced environment. Ability to develop, lead and manage large, complex initiatives. Salesforce, Product Management or Product Owner certifications preferred, not essential. Eligibility Requirements Must be willing to submit to a background investigation and drug test as part of the selection process. This position is not eligible for visa sponsorship. Applicants must have authorization to work in the country without the need for sponsorship. Job Type Full-Time Schedule Monday to Friday Location Jacksonville, FL; Hybrid Benefits Health insurance Health savings account Dental insurance Vision insurance 401(k) matching Life insurance Paid time off Parental leave Disability insurance Childcare assistance Education reimbursement Fitness membership Volunteer time off This job description is not intended to be all-inclusive. An employee may also perform other reasonable related business duties as assigned by their immediate supervisor or management. Principals only. Recruiters please don't contact this job poster. DO NOT contact us with unsolicited services or offers.
Posted 4 weeks
Guest Services Representative / Night Auditor 3rd Shift
Jacksonville, FL 32216
Description: Company Overview: WaterWalk Hospitality is a dynamic and rapidly growing hotel management company with a portfolio of hotels across various states, each offering unique guest experiences. WaterWalk Extended Stay by Wyndham brings an innovative approach to the extended stay hotel segment, offering both traditional extended stay suites (STAY) as well as unfurnished suite options for longer stay lengths (LIVE). We are seeking a friendly and service-oriented Guest Service Representative to join our team. This role is pivotal in delivering high-level guest service, creating a welcoming environment, and ensuring that every guest and resident feels valued from the moment they arrive. Weekend and evening availability is required based on business needs. Job Summary: The Guest Service Representative is responsible for promoting an atmosphere that ensures proactive, friendly, and efficient service for all guests and residents. This role manages daily front desk operations including check-in, check-out, guest inquiries, and AppFolio coordination for LIVE units. The position requires strong customer service, attention to detail, and a positive attitude that reflects WaterWalk’s “YES!” culture. Key Responsibilities: Guest Service Excellence Provide a warm welcome to all guests and residents, ensuring a positive first and last impression. Deliver prompt and courteous service while addressing guest inquiries and requests. Anticipate guest needs and deliver personalized, solutions-focused service. Follow brand standards for Wyndham Rewards enrollment and meet monthly enrollment goals. Front Desk Operations Manage guest and resident check-in and check-out, ensuring accuracy in registration, room assignment, and payment processing. Maintain complete knowledge of property features, amenities, rates, and availability. Utilize Canary for digital upselling and communication tools to drive revenue opportunities. Update guest profiles and information in the PMS and AppFolio to ensure accurate records. STAY / LIVE Model Support Support both hotel guests (STAY) and residents (LIVE) by providing exceptional service experiences tailored to each group’s needs. For LIVE units, coordinate resident services, assist with agreement documentation, and manage AppFolio communication and maintenance requests. Partner with the onsite management team to maintain a safe, organized, and community-oriented environment. Problem Resolution Take ownership of guest or resident concerns and resolve them promptly and professionally. Escalate issues to the General Manager or appropriate leader when additional support is required. Administrative & Coordination Maintain accurate records of transactions, guest accounts, and resident details. Handle cash and credit card transactions securely in compliance with company policy. Communicate effectively with housekeeping, maintenance, and leadership teams to ensure seamless operations. Keep the front desk area clean, organized, and well stocked with necessary supplies. Laundry & Linen Care Perform light laundry duties including loading and unloading washers and dryers. Ensure the correct use of cleaning solutions and follow proper safety and handling procedures. Fold, organize, and restock linens and towels to support daily operations. Maintain cleanliness and organization in the laundry and storage areas. Assist with inventory counts and notify leadership of low stock or damaged items. Other Duties Adhere to company policies, key control, and safety procedures. Participate in team meetings and contribute ideas that enhance the guest experience. Carry out any reasonable request made by management. Qualifications: High school diploma or equivalent required. Minimum 1 year of front desk, property management, or customer service experience required; hospitality experience preferred. Excellent interpersonal and verbal communication skills. Strong computer literacy with proficiency in property management systems (e.g., AppFolio, Opera, or similar). Energetic, honest, ethical, and solutions oriented. Ability to multitask in a fast-paced environment with professionalism and a sense of urgency. Schedule Requirements Weekend and evening shifts as needed based on operational and business demands. Requirements: Must be able to work overnights
Posted 4 weeks
Relief Night Auditor – Fairfield Inn & Suites Jacksonville Airport
Meyer Jabara Hotels - Jacksonville, FL 32218
*Job Overview* We are seeking a dedicated and detail-oriented Relief Night Auditor to join our team at the Fairfield Inn & Suites Jacksonville Airport. The Night Auditor plays a crucial role in ensuring the smooth operation of our hotel during overnight hours. This position requires strong customer service skills, attention to detail, and the ability to manage various tasks efficiently while providing exceptional guest relations. *Responsibilities* * Perform nightly audits of all financial transactions to ensure accuracy and completeness. * Prepare and distribute daily financial reports to management. * Handle guest check-ins and check-outs efficiently, ensuring a seamless experience for all guests. * Address guest inquiries and resolve any issues that arise during the night shift. * Maintain accurate records of all transactions and ensure compliance with hotel policies. * Assist with phone inquiries, providing information about hotel services, reservations, and local attractions. * Ensure the front desk area is clean, organized, and welcoming for guests. * Collaborate with other hotel departments to ensure guest satisfaction and operational efficiency. *Qualifications* * Previous experience in hospitality management or hotel management is preferred. * Strong customer service skills with a focus on guest relations. * Excellent phone etiquette and communication skills. * Familiarity with night audit procedures is a plus. * Bilingual candidates are encouraged to apply, as this enhances guest interactions. * Ability to work independently during overnight shifts while maintaining attention to detail. * A proactive approach to problem-solving and conflict resolution within a hotel environment. Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring the operational excellence of our hotel during nighttime hours! Job Type: Part-time Pay: From $16.00 per hour Benefits: * Employee discount * Flexible schedule Work Location: In person
Posted 4 weeks
PET Radiochemist
Mayo Clinic - Jacksonville, FL 32256
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights Medical: Multiple plan options. Dental: Delta Dental or reimbursement account for flexible coverage. Vision: Affordable plan with national network. Pre-Tax Savings: HSA and FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future. Responsibilities The PET Radiochemist is responsible for the daily production and quality control of routine PET drugs. The PET RC assists in the synthesis of PET radiopharmaceuticals for clinical and research studies. The PET Radiochemist will also be responsible for completing and maintaining the appropriate documentation required by federal and state agencies associated with the production and distribution of the PET drug product/radioisotopes. The PET Radiochemist will help in set up and maintain automated chemistry modules and other laboratory equipment and the development of synthesis procedures in the production of PET radiopharmaceuticals/radioisotopes and will provide instruction and training to other radiochemistry staff as needed. PET Radiochemist – quality control: • Responsible for daily quality control of routine PET drug products • Responsible for setup and use of analytical chemistry equipment • Responsible for assessing suitability of incoming materials • Responsible for determining acceptability of productions for release • Responsible for retrospective testing on productions post-release • Responsible for quality control method validation and post repair instrument verification. PET Radiochemist – quality assurance: • Responsible for qualification and monitoring of all vendors and suppliers. • Responsible for the accuracy and upkeep of documentation used in all aspects of the facility • Responsible for ensuring adequate training of all PET Radiochemists • Responsible for conducting regular internal audits and self-inspections • Involved in deviation/OOS and CAPA investigations • Reviews and approves change control events and processes. Qualifications Requires a Bachelor’s degree in chemistry, nuclear medicine technology, pharmacy or related field. Experience in handling PET radiopharmaceuticals/radioisotopes working with radioactivity such as in a PET radiochemistry lab, nuclear medicine environment, or commercial nuclear chemistry laboratory specializing in PET radioisotope production. Additional Qualifications: Experience in helping develop synthesis procedures is preferred. Candidate should have strong skills in teaching and training, and with group interaction and presentations. License or certification: Basic Life Support Certification is required upon hire and must be valid for 90 days or greater from start date. Exemption Status Nonexempt Compensation Detail $42.31-63.50/ hour Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details M-F 8-hour shifts International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Amber Acord
Posted 4 weeks
Accounts Payables Specialist
Comfort Temp - Gainesville, FL 32609
About Us Founded in 1985, Comfort Temp HVAC and Plumbing is a family-values-driven organization providing trusted HVAC, plumbing, and mechanical services across Florida. With offices in Gainesville, Jacksonville, Orlando, and Tampa, we proudly serve customers with professionalism, integrity, and a commitment to doing the right thing—every time. Job Summary Comfort Temp HVAC and Plumbing is seeking an experienced and detail-oriented Accounts Payable Specialist to support the day-to-day financial operations of the business. This is not an entry-level role. The right person will bring strong accounts payable experience, sound judgment, and the ability to move invoices, approvals, and vendor communication forward in a fast-paced construction and service environment. This role is responsible for full-cycle AP support, including invoice review, coding, payment processing, statement reconciliation, and coordination with internal teams to ensure accuracy, timeliness, and accountability. Key Responsibilities • Review, verify, code, and process a high volume of vendor invoices accurately and on time. • Match invoices to purchase orders, receipts, packing slips, work orders, and other supporting documentation as needed. • Ensure invoices are properly coded to the correct general ledger accounts, departments, cost centers, or jobs. • Work with managers, project teams, purchasing, and operations staff to obtain approvals, resolve discrepancies, and clarify charges. • Communicate directly with vendors regarding invoice status, payment timing, missing documents, credits, and account questions. • Prepare and process weekly check runs, ACH payments, and other approved payment methods in accordance with company procedures. • Monitor open payables and due dates to avoid late fees, vendor holds, and interruptions in materials or service. • Reconcile vendor statements and research past due balances, duplicate billings, unapplied credits, and invoice issues. • Maintain organized, accurate, and audit-ready AP records, vendor files, W-9s, and payment support documentation. • Assist with month-end close by ensuring invoices are entered in the proper period and payable records are complete and accurate. • Support reporting, audit requests, and accounting team initiatives related to accounts payable and expense tracking. • Identify workflow gaps, approval delays, and recurring billing issues that affect timely processing and payment. • Handle financial information with discretion, professionalism, and a high level of accountability. Requirements & Qualifications • 3+ years of recent accounts payable experience required. • Construction, HVAC, plumbing, mechanical, or other project-based industry experience strongly preferred. • Experience with full-cycle accounts payable, including invoice processing, coding, reconciliations, payment runs, and vendor communication. • Strong understanding of job costing, purchase orders, supporting documentation, and approval workflows. • Proficiency in Microsoft Excel and accounting software; experience with ERP or construction accounting systems preferred. • Strong attention to detail, accuracy, and follow-through in a high-volume environment. • Strong organizational and time management skills with the ability to manage multiple priorities and deadlines. • Clear and professional communication skills with both vendors and internal stakeholders. • Ability to work independently, solve problems, and follow issues through to resolution. • High school diploma or equivalent required; Associate’s degree in Accounting or related field preferred. Company Culture At Comfort Temp HVAC and Plumbing, we believe strong teams are built through accountability, consistency, and doing what you say you will do. Every role matters, and the work behind the scenes is just as important as the work in the field. We are committed to building a team of dependable professionals who take pride in supporting the business and each other. Benefits • Medical, Dental, and Vision insurance • 401(k) with company match • Paid holidays and vacation time • Career development and training opportunities • Supportive and collaborative company culture Application Instructions · To apply, please submit your resume and a brief cover letter to [email protected] with “Accounts Payable Specialist – Comfort Temp HVAC and Plumbing” in the subject line.
Posted 4 weeks
Regional Nurse Consultant
EPIC Healthcare - Jacksonville, FL
Now Hiring: Regional Nurse Consultant – OH & FL Coverage We are currently seeking an experienced and highly motivated Regional Nurse Consultant to support our skilled nursing facilities in the Akron/Canton, Ohio area and in Florida. This is a key leadership role responsible for ensuring clinical excellence, regulatory compliance, and quality outcomes across multiple locations. Position: Regional Nurse Consultant Coverage Area: Akron/Canton (OH) and Florida (travel required) Schedule: Full-time Key Responsibilities: Provide clinical oversight and support to facility nursing teams Ensure compliance with state and federal regulations Support survey readiness and assist during state inspections Conduct facility audits, staff training, and performance evaluations Collaborate with leadership teams to drive quality improvement initiatives Mentor and support Directors of Nursing and nursing staff Monitor and assist with clinical systems and processes Qualifications: Active RN license in Ohio and Florida (or willingness to obtain multi-state licensure) Nursing leadership experience in long-term care Prior regional or multi-site experience strongly preferred Deep understanding of skilled nursing regulations and best practices Strong leadership, problem-solving, and communication skills Willingness and ability to travel between Ohio and Florida facilities What We Offer: Competitive salary and comprehensive benefits Travel reimbursement Supportive corporate clinical team Opportunity to make a meaningful impact across multiple facilities If you are a knowledgeable clinical leader looking to make a difference, we invite you to apply and join our team!
Posted 4 weeks
Workplace Health and Safety Specialist 2026 – Southeast (Recent and Upcoming Graduates)
Amazon.com - Jacksonville, FL
DESCRIPTION Openings in: Alabama, Florida, Kentucky, Louisiana, Mississippi, Tennessee, Virginia Join Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. As an entry-level Workplace Health & Safety Specialist (WHSS), you will be provided extensive safety training and develop into an exceptional safety leader. You'll be at the forefront of transforming workplace safety culture at one of the world's most innovative companies. Your expertise and dedication will directly protect employees, ensuring they return home safely to their families every day. You'll facilitate new approaches to safety, combining technology with human-centered solutions to create an environment where safety and productivity thrive together. This isn't just about maintaining safety standards – it's about revolutionizing how we think about and implement workplace safety, making a lasting impact on our people and operations. As your building's designated safety champion, you'll have the unique opportunity to build relationships, influence positive change, and help write the next chapter in Amazon's commitment to becoming Earth's Safest Place to Work. Core Impact Areas: Safety Program Excellence & Implementation - Drive comprehensive safety programs through data-driven strategies. Lead daily safety audits, incident investigations, and risk assessments while implementing innovative solutions to prevent injuries. Deliver engaging safety training that resonates with associates and promotes a proactive safety culture. Champion continuous improvement initiatives that enhance workplace safety while maintaining operational efficiency. Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture where safety is everyone's priority through effective communication, coaching, and positive reinforcement. Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits. Transform safety data into compelling narratives that influence positive change and drive engagement in safety initiatives. Additional Job Elements include: - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 10-12 hours during shifts - Work in an environment where the noise level varies - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) - Must be available to work flexible shifts including days, nights, holidays and/or weekends. Locations and Placement: - This role will start between January 2026 and September 2026. - This position is not a corporate, remote, or office-based role. This is a full-time position located in a fulfillment center, sort center, delivery station, or other building within the Amazon Fulfillment Network. PLEASE NOTE: This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Relocation benefits are offered at time of offer to eligible candidates. SPONSORSHIP: Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered. Key job responsibilities - Coordinating and implementing all aspects of Amazon’s Global Safety Program. - Identifying and informing management of compliance issues, safety risks, and improvement opportunities through conducting daily, weekly, and monthly audits. - Facilitating incident investigations processes - Maintaining required paperwork to comply with Amazon and OSHA regulations. - Conducting risk assessments related to jobs performed (Job Hazard Analysis). - Recording safety incident information in internal databases in a timely manner. - Innovating on process improvements and managing actions to completion. - Training and assisting team members (Area Managers, Associates, Safety Team Members, etc.) to complete safety tasks (audits, following safety rules, etc.) - Performing specific safety training as required by the Safety Manager. - Providing additional oversight for fire prevention, hazardous waste management, and other safety related activities. - Recommending appropriate risk mitigation measures to management, including ergonomics. BASIC QUALIFICATIONS - A bachelor’s or master’s degree with all requirements completed between May 2024 and August 2026. (You must have all degree requirements met before your first day.) PREFERRED QUALIFICATIONS - Working towards a degree in Health Science, Safety Engineering, Health & Safety, Safety Management, Business Administration, or related field - Interest in or previous experience in safety related employment - Strong communication skills, both verbal and written - Strong analytical skills with demonstrated problem solving ability Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AL, Huntsville - 27.00 - 33.00 USD hourly USA, FL, Jacksonville - 27.00 - 33.00 USD hourly USA, FL, Tallahassee - 27.00 - 33.00 USD hourly USA, KY, Campbellsville - 25.00 - 30.00 USD hourly USA, KY, Florence - 27.00 - 33.00 USD hourly USA, KY, Shepherdsville - 25.00 - 30.00 USD hourly USA, LA, Shreveport - 25.00 - 30.00 USD hourly USA, TN, Memphis - 25.00 - 30.00 USD hourly USA, TN, Memphis - 27.00 - 33.00 USD hourly USA, VA, Norfolk - 27.00 - 33.00 USD hourly USA, VA, Virginia Beach - 27.00 - 33.00 USD hourly
Posted 4 weeks
Mortgage Resolution Specialist
VyStar Credit Union - Jacksonville, FL 32202
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. Mortgage Resolution Specialist ACCOUNTABILITY STATEMENT The mortgage loan collector contacts members to effectively reduce VyStar’s exposure to financial loses caused by delinquent mortgage loan accounts. Activities must be conducted in compliance with federal and state regulations to avoid possible harassment claims and litigation. In addition, the incumbent must be well versed in secondary market and private mortgage insurance guidelines with regard to mortgage loan collections and loss mitigation efforts. ESSENTIAL JOB FUNCTIONS Reviews delinquent mortgage loan accounts in the core collection system, which have been assigned to gain information to determine appropriate collection activity to effectively elicit monies due from members. Contacts members to discuss reason for delinquency and possible solutions to resolve delinquency. Obtains information to effect collection on account and make payment arrangements. Determines appropriate and timely follow-up contact with member. Skip traces unlocated members to establish contact. Locates member and recommends legal action, which may ultimately reduce loss to VyStar. Daily works the collection system queues to ensure each delinquent account has been followed for activity and account is accurately documented in the core collections systems. Initial contact with member, mortgage loan collector assesses the reason for the delinquency and proposes solutions to the member for consideration in resolving the delinquency. Notates core collection system. Provides member hardship request information and list of documentation required to provide management to consider note modification, payment deferment, payment plan, or other special arrangements to resolve the delinquency. Provides documentation to Sr. Mortgage Loss Mitigation Specialist, Mortgage Servicing Manager, and/or Vice President Mortgage Servicing. Converses with members to discuss account information or make loan payment arrangements. Accepts funds and enters information to voucher to post transactions on data processing system or process check by phone requests. Recommends financial counseling and/or budgeting services to member’s who are experiencing temporary financial challenges that are curtailing their ability to make the mortgage/equity payments in a timely manner. Updates delinquent accounts in Fannie Mae and PMI portals in compliance within insurer and investor guidelines. Works daily/weekly/monthly reports as assigned, prepares files for foreclosure referral. Manages the Vacant Property Registry for the Credit Union Cross-sells other credit union services. Consistently adheres to VyStar core values and Code of Ethics and acts in accordance with those values. Performs the activities and projects as assigned and requested by the Mortgage Loss Mitigation Supervisor, Mortgage Servicing Manager and Vice President Mortgage Servicing. Identify and make recommendations to Mortgage Loss Mitigation Supervisor, Mortgage Servicing Manager and/or Vice President Mortgage Servicing regarding process improvements, quality service and increased efficiencies along with on all normal filings, any abnormal filing trends, and volume and filing demographics on a monthly basis. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors and to provide support and feedback to employees assigned to the closing unit to consistently practice and demonstrate VyStar Excellence behaviors in performing the duties and responsibilities of their position. Expected VyStar behaviors are defined as: Focus Focus your full attention by carefully listening to and observing your client or member. Connect Consistently be friendly and approachable demonstrate you care. Understand Listen empathetically and ask questions (70%/30%) Counsel Recommend solutions based on your client’s or member’s needs and objectives. Advance Ensure that member’s expectations are exceeded. Verify follow-up action. QUALIFICATIONS Experience A minimum of two years’ experience in mortgage loan collections with a financial institution or mortgage loan company is required. Previous loss mitigation related experience is a plus Knowledge of Fair Dept Collections Practice Act (FDCPA), Federal Bankruptcy Laws, Fair Credit Reporting (FCRA), state laws governing repossession and liquidation of residential real estate and secondary market requirements for servicing derogatory loans. Equipment to be used in the daily performance of job duties include HP calculator, PC, and multi-function equipment (fax, scanner, and copier) is required. Knowledge of all Microsoft Office applications and credit union software and/or core operating systems pertinent to completing various tasks and responsibilities of the position is required. EDUCATION The minimum formal education required is completion of high school. Specialized classes in bankruptcy, foreclosure, and mortgage collections and loss mitigation will be required. Continuing education via local conferences and workshops is required for updates on federal and state regulations. KNOWLEDGE, SKILLS, & ABILITIES Knowledge of Fair Dept Collections Practice Act (FDCPA), Federal Bankruptcy Laws, Fair Credit Reporting (FCRA), state laws governing repossession and liquidation of residential real estate and secondary market requirements for servicing derogatory loans. Applicant must have positive, well-developed communication skills, both written and oral, be detail oriented, have good organizational and active listening skills, the ability to work in a fast-paced environment, and proven ability to work with others. Must have professional conduct and appearance and be self-motivated. Must work under the philosophy of “people helping people” and be able to communicate with members and legal counsel at all levels. Applicants must demonstrate the qualities of a self-starter and one who follows through on all job duties. Equipment to be used in the daily performance of job duties include HP calculator, PC, and multi-function equipment (fax, scanner, and copier) is required. Knowledge of all Microsoft Office applications and credit union software and/or core operating systems pertinent to completing various tasks and responsibilities of the position is required. DISCLAIMERS AND WORK ENVIRONMENT The work environment characteristics described here are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Nothing in this position description is an implied contract for employment. The functions are not all encompassing and are subject to change at any time by management. As required or requested, may exert up to 20 pounds of force occasionally and/or negligible amount of force constantly to lift, carry, push, pull, or otherwise move objects. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources
Posted 4 weeks
Regional Nurse Consultant
EPIC Healthcare - Putnam County, FL
Now Hiring: Regional Nurse Consultant – OH & FL Coverage We are currently seeking an experienced and highly motivated Regional Nurse Consultant to support our skilled nursing facilities in the Akron/Canton, Ohio area and in Florida. This is a key leadership role responsible for ensuring clinical excellence, regulatory compliance, and quality outcomes across multiple locations. Position: Regional Nurse Consultant Coverage Area: Akron/Canton (OH) and Florida (travel required) Schedule: Full-time Key Responsibilities: Provide clinical oversight and support to facility nursing teams Ensure compliance with state and federal regulations Support survey readiness and assist during state inspections Conduct facility audits, staff training, and performance evaluations Collaborate with leadership teams to drive quality improvement initiatives Mentor and support Directors of Nursing and nursing staff Monitor and assist with clinical systems and processes Qualifications: Active RN license in Ohio and Florida (or willingness to obtain multi-state licensure) Nursing leadership experience in long-term care Prior regional or multi-site experience strongly preferred Deep understanding of skilled nursing regulations and best practices Strong leadership, problem-solving, and communication skills Willingness and ability to travel between Ohio and Florida facilities What We Offer: Competitive salary and comprehensive benefits Travel reimbursement Supportive corporate clinical team Opportunity to make a meaningful impact across multiple facilities If you are a knowledgeable clinical leader looking to make a difference, we invite you to apply and join our team!