Job Results
Financial Services
Posted 10 hours
Senior Product Manager Principal, Enterprise Data Team
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS? About the team: FIS, as a technology leader, is investing in data, analytics and AI capabilities to drive commercial success with our financial services clients. The Enterprise Data Team is a start-up within FIS charged with designing data and AI solutions globally and delivering locally with our business units. Locations: Jacksonville, FL / Milwaukee, WI / Atlanta, GA / New York, NY Positions Available: Data, Analytics & AI, Data Strategy & Delivery About the roles: FIS is hiring multiple product leaders! We are seeking highly experienced product leaders with deep expertise in financial services to drive the commercial success of the Enterprise analytic product portfolio. In this senior individual contributor role, you will focus on working backward from client needs and business opportunities to identify, define, and shape innovative analytic products that deliver tangible business value. You will champion a customer-centric product strategy, ensuring each data product is rooted in real client problems and delivers measurable outcomes (revenue growth, cost savings, improved customer experience). This role emphasizes strategic thinking, client engagement, product vision, and commercial impact over technical execution. With FIS’ Neutron Engine, you deliver data products that are AI- and agentic-ready – meaning they are built to enable intelligent automation, advanced analytics, and autonomous AI agents in line with the latest industry trends. Given the highly regulated nature of financial services, you will also ensure our data products comply with relevant regulations and data governance standards, leveraging your knowledge of financial data domains and regulatory considerations (e.g. privacy laws, FCRA, AML/KYY) throughout the product lifecycle. What you’ll be doing: You’ll be responsible for driving FIS’ Enterprise Data Product strategy, roadmap, and revenue. Drive the data strategy and execution; maintain keen awareness of industry landscape and directly inform FIS go-to-market efforts and product strategy Leverage your commercial acumen to grow the Enterprise data product pipeline and P&L Be a company thought leader how FIS data can be used to enable analytics, AI and agentic products and solutions Articulate FIS product vision clearly and concisely translating complex concepts into easily accessible and understood content and visualizations Manage the creation of senior level client and FIS business leader level executive communications Design innovative Data products guided by your deep financial services and regulatory expertise Lead across cross-functional teams enabled by your exceptional partnership and narrative skills Partner with client teams to guide product consumption and refinement Drive data partnerships to augment the value and distribution of our data products What you bring: Drive the data strategy and execution; maintain keen awareness of industry landscape and directly inform FIS go-to-market efforts and product strategy Leverage your commercial acumen to grow the Enterprise data product pipeline and P&L Be a company thought leader how FIS data can be used to enable analytics, AI and agentic products and solutions Articulate FIS product vision clearly and concisely translating complex concepts into easily accessible and understood content and visualizations Manage the creation of senior level client and FIS business leader level executive communications Design innovative Data products guided by your deep financial services and regulatory expertise Lead across cross-functional teams enabled by your exceptional partnership and narrative skills Partner with client teams to guide product consumption and refinement Drive data partnerships to augment the value and distribution of our data products What we offer you: A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you: A voice in the future of fintech Always-on learning and development Collaborative work environment Opportunities to give back Competitive salary and benefits FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $0.00 - $999,999,999.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 10 hours
SVP, Talent Management & Employee Relations
VyStar Credit Union - Jacksonville, FL 32202
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. SVP, Talent Management & Employee Relations ACCOUNTABILITY STATEMENT Partnering with the Senior Team, the SVP, Talent Management & Employee Relations will develop and execute best in class HR human capital solutions including organization design and effectiveness, succession planning, performance management, compensation reviews, talent acquisition, college relations recruiting, employee engagement, data analytics reporting, and merger and acquisitions to optimize business performance and ensure alignment with VyStar’s long-term objectives.. Providing advice and counsel regarding the people operations of the business, the implementation of standard methodologies and strategic initiatives related to human capital initiatives and programs, the SVP, Talent Management & Employee Relations will bring the organization together through thoughtful communication and diplomacy to ensure VyStar Credit Union’s values and cultural standards are upheld. ESSENTIAL RESPONSIBILITIES Executive/strategic business partner to the CEO, CHRO and the Senior Leadership team, serving as trusted advisor to leaders and employees. Assert leadership to drive alignment among HR and business leaders and exhibit managerial courage in bringing the right people together on the right topics needed to drive the business forward in a unified fashion. Articulate business strategies through people, structure, capabilities, roles & responsibilities. Align all the disciplines of HR, including compensation, benefits, internal communications, HRIS and HR Business Partners to deliver on an employee value proposition that supports the business strategy. Streamline HR processes to enable organizational adoption and quality execution of the fundamentals. Develop HR plans and strategies that support and communicate the achievement of the overall company business goals and objectives. Function as a strategic business advisor to the executive/senior management of each business unit or specialty group regarding key organizational management and business issues. Develop comprehensive strategic recruiting and retention plans to meet VyStar Credit Unions hiring requirements in a timely manner. Provide leadership in the critical area of recruitment by developing the most creative and cost-effective ways of generating high-quality candidates in the marketplace and getting them to our company. Develop long-term relationships with organizations and individuals that will enhance the talent pipeline flow toward the company. Consulting with the leadership team, understand and develop individualized succession planning processes to ensure the company has a comprehensive business continuity people plan and employee career development plan. Collaborating with the Total Reward organization, support the implementation and execution of comprehensive compensation and benefit plans that are competitive and cost effective for the company. Participates in job analyses to establish the specific requirements of individual jobs within each department for the creation of job descriptions. Advise employee, management and potential employees on benefit programs including medical, dental, life, and disability insurance, supplemental medical, 401(k) plan, Paid Time Off (PTO). Develop and maintain an objective employee relations process that ensures consistent experience for all employees that is aligned with VyStar Credit Union’s culture of belonging. Lead investigations as needed to uncover and resolve concerns within the workplace. Responsible for advising management to ensure company compliance with all federal, state and local laws related to employee benefits, compensation, employment and training. Guide managers and employees in resolving employee relations and performance management issues by providing an effective procedure that enables coaching and effective conflict resolution. Develop and deliver/rollout corporate messaging through various communication vehicles/tools that effectively articulate company strategy encouraging employee engagement and driving desired performance. Act as an employee champion and change agent by anticipating HR-related needs and delivering value added services for the benefit of all employees. Support VyStar Credit Union’s Student and College Program by developing long term relationships with the high schools, colleges and universities and building a recruiting process that will enable VyStar to hire interns, direct hires, and management development program participants. Develop and lead the overall strategy for talent management processes including leading organization design and effectiveness efforts, succession planning, and management development programs. Work with the Training and Development Department to develop a highly effective orientation program that emphasizes the critical importance and VyStar’s core values and welcoming and integrating new employees into the corporate culture (with emphasis on corporate culture, mission and company policies). Work with the Training and Development Department to coordinate job training with supervisor to ensure beneficial starting experience for new employees. Develop and implement key human resources metrics (KPIs) to drive performance and problem solving. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job. Focus Focus your full attention by carefully listening to and observing your client or member. Connect Consistently be friendly and approachable. Demonstrate you care. Understand Listen empathetically and ask questions. (70%/30%) Counsel Recommend solutions based on your client’s or member’s needs and objectives. Advance Ensure that member's expectations were exceeded. Verify necessary follow-up action. JOB QUALIFICATIONS EDUCATION Bachelor’s degree in HR or business-related field. Formal education may be substituted with extensive work experience. EXPERIENCE 10+ years of business and HR leadership within world-class multi-location organizations. Experience in leading human resources at a high-growth, mid- to large-size, financial services organization. Prior experience in coaching and developing a company’s CEO and senior leadership team, as well as in partnering with and influencing a company’s board of directors. KNOWLEDGE, SKILLS & ABILITIES Strength in leading and developing senior leaders inside and outside HR Prior experience in coaching and developing a company’s CEO and senior leadership team, as well as in partnering with and influencing a company’s board of directors. The ability to become a trusted advisor to members of the executive team and the tools to drive the effectiveness of the top leaders. Strong proven experience in leading change and the diversity and inclusion programs. A strong mix of business skills, employee experience, program management and project management. Expertise across a variety of human resources disciplines including but not limited to; talent management, organization design, performance management, leadership development, change management, leadership, talent acquisition, training, HRIS, and compensation and benefits. Demonstrated accomplishment in meshing culture change initiatives with the strategic direction of the business. Experience participating in corporate strategic planning and executing HR strategic planning. Previous experience managing large budgets, working through RFP’s and vendor negotiations on behalf of the organization. Strong communication skills. Ability to coach, mentor and counsel team. Ability to influence and persuade cross functional teams. Microsoft Office, Word, Excel skills and using HRIS, Workday. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources
Posted 10 hours
Talent Acquisition Specialist III
VyStar Credit Union - Jacksonville, FL 32202
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. Talent Acquisition Specialist III ACCOUNTABILITY STATEMENT The Talent Acquisition Specialist II (TASIII) is responsible for delivering all facets of recruiting success throughout the organization. This will be achieved through the development of local and national recruiting plans, employing traditional sourcing strategies and resources as well as developing new, creative recruiting ideas. The TASIII will play a critical role in ensuring we are hiring the best possible talent. The Specialist will partner with management in the identification, recruitment, and qualification of VyStar Credit Union’s on-going talent needs throughout our field of membership. Develop and implement recruitment/sourcing programs to expedite recruitment and staffing for VyStar via internal and external resources to ensure open positions are filled with high caliber talent to meet current and future needs. The Recruiter will manage the full recruiting life cycle for all positions within the organization with primary focus on the management and vice president level positions within the organization. This position will interface with internet sourcing tools and VyStar’s Applicant Tracking System on a daily basis. Interviews, screens and hires the best job applicants who meet employer qualifications to keep VyStar optimally staffed. Identify key recruiting metrics and report on the status of our progress on a weekly basis. Must stay abreast of legal requirements relating to Human Resources activities and provide value-added service to the VyStar management team. ESSENTIAL FUNCTIONS: Responsible for the design and implementation of all recruiting programs and activities of the organization. Work on the complete end to end recruitment process with Hiring Manager, and other stakeholders for entry level to senior management level positions. Coordinate and collaborate with relevant stakeholders in creating staffing plans, developing sourcing and interviewing strategies and implementing agreed upon action plans. Deploy and use appropriate behavioral and competency based interview methodology and coach Hiring Managers or Teams on interviewing and candidate assessment techniques. Identify and share recruitment best practices across business units of focus. Maintain current knowledge of business, marketplace, legal and recruitment trends and requirements. Provide company information to candidates and appropriately "sell" candidates on the value proposition of the VyStar Credit Union experience. Advocate and drive for best-in-class candidate experience. Provide candidate offer package recommendation to line managers. Ensure data integrity by accurately and timely encoding of all information in the recruitment technology. Manage all recruitment reports ensuring accuracy and submission in a timely manner. Ensure that the recruitment process flow complies with agreed service level agreements. Establish and maintain relationships with hiring managers to stay abreast of current and future hiring and business needs. Interview applicants to obtain information on work history, training, education, and job skills. Perform searches for qualified candidates according to relevant job criteria, using computer databases, networking, Internet recruiting resources, cold calls, media, recruiting firms, and employee referrals. Prepare and maintain employment records. Contact applicants to inform them of employment possibilities, consideration, and selection. Inform potential applicants about facilities, operations, benefits, and job or career opportunities in organizations. Screen and refer applicants to hiring personnel in the organization, making hiring recommendations. Advise managers and employees on staffing policies and procedures. Review and evaluate applicant qualifications or eligibility for specified licensing, according to established guidelines and designated licensing codes. Evaluate recruitment and selection criteria to ensure conformance to professional, statistical, and testing standards, recommending revision as needed. Recruit applicants for open positions, arranging job fairs with college campus representatives. Advise management on organizing, preparing, and implementing recruiting and retention programs. Project yearly recruitment expenditures for budgetary consideration and control. Address civic and social groups and attend conferences to disseminate information concerning possible job openings and career opportunities. Work with VP HR and Manager, Talent Acquisition to provide data gathered when conducting compensation studies and job analysis. Plans and directs activities concerned with developing sources of qualified applicants such as local agencies and recruiting contacts. Consults with Manager, Talent Acquisition to select advertising media and negotiate advertising contracts. Participates in job fairs and area networking activities. Initiates and follows-up to completion all pre-employment processes (i.e. reference checks, background checks, drug screening etc.) Develops statistical reports based on records kept on recruitment, interviews, hires, transfers, promotions, terminations and performance appraisals, using knowledge of job requirements and legal selection processes. Analyzes statistical data and other reports to identify recruiting and hiring trends, turnover trends, etc. Recommends alternatives and solutions to policies, practices and programs to address problems discovered in analysis process Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act. Act as liaison with area employment agencies, preparation and liaison with advertising agencies, processing and checking advertising agency billings, liaison with temporary agencies, recording status of authorized positions within the corporations, employment verifications, employee referral program. Completion of weekly report on employment activity, exit interview on terminating employees, completion of unemployment claims, representation at unemployment hearings, and finally, orientation of new employees. Coordinates employment activities related to interviewing, selecting and hiring candidates; new hire orientation; and supervisor follow‑up. When required, cooperate with government agents or VyStar’s internal auditors in the auditing of company’s employment policies and practices. Performs other work related duties as assigned. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job: Focus - Focus your full attention by carefully listening to and observing client or member. Connect - Consistently be friendly and approachable. Demonstrate your care. Understand - Listen empathetically and ask questions (70%/30% rule). Counsel - Recommend solutions based on your member’s needs and objectives. Advance - Ensure that member’s expectations were exceeded. Verify necessary follow-up actions. KNOWLEDGE AND SKILLS: This position requires an extremely perceptive person, who is capable of relating to individuals at all levels. As unique situations present themselves, the incumbent must be sensitive to corporate needs, employee goodwill, and the public image. Required Demonstrated capability in recruiting for a wide variety of roles and levels in multiple functions required. Strong marketplace (Jacksonville) and national recruiting experience strongly preferred. Experience in talent scouting and direct sourcing of candidates required. Experience using a third party vendor as part of the recruiting process and/or University/ Graduate recruiting preferred. Knowledge of HR recruitment practices including but not limited to compensation, global mobility, employment law, interviewing and sourcing strategies required. Proficiency in the use of social media use (i.e., LinkedIn/job boards etc.) and software like MS Word, Outlook and Excel is required; experience with an applicant tracking system and with a talent relationship management system is preferred. Up to approximately 15% of travel time may be required. EDUCATION A bachelor's degree (4 years – BS or BA degree) and 6+ years of Human Resources recruiting experience. Professional in Human Resources (PHR) certification preferred. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources
Posted 10 hours
Transaction Management Ops Analyst – Perform Securities Settlement
Bank of America - Jacksonville, FL 32256
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members. Line of Business Description: After trading details are confirmed or a wire request is sent, the Perform Securities Settlement team processes and resolves money movement and reporting items, ensuring amounts are correct and properly documented. Once accounts are balanced reports are delivered. This team completes a high volume of transactions daily within strict timelines. Responsibilities: Performs a completeness, accuracy and risk assessment of outgoing payments or according to the established guidelines and procedures Researches and resolves numerical errors received on a report or when an internal or external business partner notifies the team by applying procedures and escalation using a trouble shooting guide and engaging support partners when needed Responds to internal or external business partner inquiries related to errors via written communication and escalates more challenging issues to leadership as needed Understands the process flow from end to end including the reasons for each step, the process controls, the risks within the process and the upstream/downstream impacts of their work based on an understanding of how the work affects other operational units Required Qualifications: Minimum 1 year experience in financial operations, trading, money movement, wires, and/or general ledger balancing Ability to manipulate data in Microsoft Excel using filters, formulas, or pivot tables to create and track worklists Experience managing multiple workflow tools and/or mailboxes, organizing work and prioritizing daily email communications efficiently Desired Qualifications: Experience, studies, or knowledge related to operations, finance or accounting concepts Experience documenting work for record keeping or evidence purposes Skills: Attention to Detail Customer and Client Focus Oral Communications Prioritization Problem Solving Account Management Analytical Thinking Coaching Written Communications Mentoring Research Result Orientation Numerical Reasoning Shift: 1st shift (United States of America) Hours Per Week: 40
Posted 10 hours
Markets Support Analyst
Bank of America - Jacksonville, FL 32256
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for providing operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business through the lifecycle of a trade. Key responsibilities include handling trading and operational activities before deadlines, maintaining internal systems and providing operational support to internal partners. Job expectations include maintaining a high degree of accuracy with customers and data to ensure compliance with regulations and policies. LOB Description: Responsible for the processing of US and International Mandatory Corporate Action event types on behalf BOFAS/MLPFS client tiers & trading desks. The AMRS Mandatory team within Assert Services primary functions are to receive Corporate Action event payments daily from multiple custodians across the globe and process those payments to our clients across multiple legal entities (MLPRO / BOFAS / MLPFS, etc.) that are holding that particular security. Responsibilities: Performs tasks accurately during high volume periods in a team environment Identifies and flags potential risks in a timely manner Identifying, reviewing and analyzing all Corporate Action event information related to Mandatory & Redemption events Timely and accurate completion of payments reconciliation and clearance of ledger balances and breaks Interface with DTCC, International Custodians, Depots, Transfer Agents and external counterparties/ Brokers. Required Qualifications: Excellent communications skills and ability to present to an audience Ability to work under pressure in a team environment Timely response to internal/external queries regarding mandatory event processing Works effectively with others by establishing and maintaining positive working relationships built on mutual respect and trust Escalate issues that demonstrate risk to customers/clients and/or the company Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate Liaising with other internal departments to ensure timely resolution of breaks, payables and receivables Involvement in ad hoc projects for new processes or industry initiatives Seeks to advance knowledge and improve skills Desired Qualifications: Knowledge of Banking / Financial Services Industry; Asset Services or Operations experience a plus Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions Excels in working among diverse viewpoints to determine the best path forward Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner Commitment to challenging the status quo and promoting positive change. Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world Skills: Collaboration Customer and Client Focus Oral Communications Prioritization Active Listening Adaptability Business Acumen Client Management Data Collection and Entry Shift: 1st shift (United States of America) Hours Per Week: 40
Posted 10 hours
Financial Center Manager
Bank of America - Saint Johns, FL 32259
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for managing a financial center and it's employees on a day-today basis. Key responsibilities include operating as a business owner and fostering a team environment, instilling an effective client-centric and risk culture in the center, and helping clients achieve the financial goals. Job expectations include ensuring operational excellence and cohesive effectiveness. Responsibilities: Develops talent, including proactive sourcing of candidates Manages client traffic, engaging and appropriately routing clients, and fostering client retention Manages business results through formalized management routines and coaching Creates a world class client experience environment Manages market-level initiative prescribed by market leaders Drives operational excellence by engaging employees on business strategy Manages organizational priorities and effective execution Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully. Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement. Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results. Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks. People Manager & Coach: Knows and develops team members through coaching and feedback. Financial Steward: Manages expenses and demonstrates an owner’s mindset. Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth. Driver of Business Outcomes: Delivers results through effective team management, structure, and routines. Required Qualifications: 1+ years of leadership experience demonstrated through one or a combination of the following: coaching, training and/or motivating a work team Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client Collaborates effectively to get things done, building and nurturing strong relationships Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed Communicates effectively and confidently and is comfortable engaging all clients Has the ability to learn and adapt to new information and technology platforms Applies strong critical thinking and problem-solving skills to meet clients' needs Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Efficiently manages time and capacity Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment Can interpret performance results, find opportunities to drive success and hold others accountable to results Must be able to work weekends and/or extended hours Desired Qualifications: 1+ years of management experience including hiring, coaching and developing direct reports Experience in financial services and knowledge of financial services industry, products and solutions Experience working in an environment with individual and team goals where goals were routinely met or exceeded Bilingual skills Skills: Coaching Customer Service Management Customer and Client Focus Performance Management Talent Development Business Operations Management Recruiting Result Orientation Risk Management Sales Performance Management Inclusive Leadership Leadership Development Prioritization Problem Solving Referral Management Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40
Posted 10 hours
Teller I
Ameris Bank - Palatka, FL
Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app. Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you’ll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer’s needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and purpose and how you can bring it to life as an Ameris Bank teammate. Responsible for providing prompt and efficient customer service, operating the teller drawer, and accurately processing transactions. Responsible for identifying customer needs, cross-sell and up-sell opportunities, and making referrals within the branch. Provide assistance to team members and perform complex, specialized transactions. Performs other projects and duties as assigned. Essential Functions, Duties, and Responsibilities: · Provide prompt, professional customer service to customers and prospective customers. · Operate the teller drawer and perform advanced, specialized teller functions including researching cash discrepancies, and handling complex customer transactions. · Work to understand the root causes of complex customer service issues and identify and implement resolutions. · Accountable for achievement of defined sales and service goals. · Maintain a working knowledge of banking products and promotions. · Responsible for performing accurate transactions, balancing each day, and verifying cash totals. · Scan daily proof work to the remote capture machine. · Identify customer needs, cross-sell and up-sell opportunities, and should make referrals within the branch. · Ensure adequacy of currency and coin supply. · Provide backup support to other branches as needed. · May provide assistance and training to other colleagues and serve as a mentor. · May perform all sales and service functions of the branch as needed. · Practice ethical sales behaviors in accordance with the Bank’s Core Values of Integrity and Honesty. · Always act in the best interest of the customer when offering additional products and services. Required Knowledge, Skills and Competencies: · Ability to perform accurate transactions. · Successful completion of Teller training program and passing score on training post-test. · Demonstrated commitment to customer service excellence and the ability to meet or exceed sales and service objectives. · Strong written and verbal communication skills. · Intermediate PC proficiency. · Intermediate proficiency in Google Docs and Microsoft Office products. Industry and Work Experience: · 1 or more years of customer service experience. · Cash handling or sales experience preferred. Academic: · High school diploma or GED required. · Bachelor’s degree in finance or related field preferred. Benefits Available to Employees: Ameris Bank provides a comprehensive employee benefit package to all eligible employees. Medical, Dental and Vision Insurance Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment Life Insurance provided at no additional cost to employees Accidental Death & Dismemberment Coverage Long-Term Disability Coverage Paid Sick and Vacation Leave 11 Holidays Volunteer/Service Day Employee Stock Purchase Plan 401(k) Retirement Plan Ameris Bank matches 50% of your first 8% of contributions to the plan Flexible Spending Accounts Health Savings Account Health Reimbursement Arrangement Supplemental Life & Other Insurance Plans Identity Theft Protection Pet Insurance Legal Insurance Employee Assistance Program Employee Advocacy Program Tickets at Work (Entertainment discounts for Ameris Bank Employees) AT&T Employee Discount Wellness Discounts for Medical Premiums and Other Rewards Employee Referral Incentive Education Assistance Employee Resource Groups Banking Advantages for Employees: In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services. Free Interest Checking Free Safe Deposit Box Free Money Orders, Travelers’ Checks and Cashier Checks Discount on Mortgage Origination Fee Free Online Banking and Free Unlimited Online Bill Payment Employee Banking Perks Disclaimer: The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicantss of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Posted 10 hours
Full Stack Applications Development Group Manager, SVP
Citi - Jacksonville, FL
Job Req Id: 26948044 Location(s): Jacksonville, Florida, United States Job Type: Hybrid Posted: Apr. 08, 2026 Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together. Position Overview: The Full Stack Development Group Manager is a senior hands-on development management level position responsible for accomplishing results through the management of a team or department in an effort to establish and implement new or revised application systems and programs in coordination with the Technology Team. The overall objective of this role is to drive applications systems analysis and programming activities within the Common Platforms domain of Operations Technology group within Citi. Responsibilities: Manage multiple teams of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) Provide strategic influence and exercise control over resources, budget management and planning while monitoring end results Utilize in-depth knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues Ensure essential procedures are followed and contribute to defining standards Integrate in-depth knowledge of applications development with overall technology function to achieve established goals Provide evaluative judgement based on analysis of facts in complicated, unique, and dynamic situations including drawing from internal and external sources Influence and negotiate with senior leaders across functions, as well as communicate with external parties as necessary Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Qualifications: 10+ years of relevant experience in applications development Hands‑on experience writing, testing, and maintaining code using modern development frameworks. Experience in managing an application development team, including budget and performance management Define and communicate the technical vision and strategy for the full-stack (Angular & Java) development teams, aligning with overall business objectives. Drive innovation and adoption of best practices in Angular, Java, Microservices, Spring Boot, and related technologies across multiple teams. Forecast future technology needs and make strategic recommendations to maintain competitive advantage and efficiency. Solid understanding of GenAI principles and architectures, coupled with proficiency in frameworks and libraries (e.g., TensorFlow, PyTorch, Hugging Face Transformers) and MLOps practices for managing the lifecycle of GenAI solutions. Oversee the performance, growth, and development of individual managers, providing mentorship, coaching, and career guidance. Establish and champion a culture of continuous learning, knowledge sharing, and technical excellence within the engineering organization. Champion Agile/Scrum methodologies and foster a continuous delivery mindset within the full-stack development organization. Provide high-level technical guidance and architectural oversight for major Angular frontend and Java backend initiatives, ensuring scalability, reliability, and maintainability. Facilitate technical discussions and decision-making processes, ensuring alignment with architectural principles and engineering best practices. Stay abreast of emerging trends and technologies in the full-stack ecosystem (e.g., new Angular features, Spring Boot advancements, microservices patterns) and guide teams on adoption where appropriate. Act as a primary liaison between engineering, product management, and other business units, translating technical complexities into clear business implications. Communicate effectively with executive leadership on team performance, project status, and strategic initiatives. Experience managing global technology teams Working knowledge of industry practices and standards Consistently demonstrates clear and concise written and verbal communication Education: Bachelor’s degree/University degree or equivalent experience Master’s degree preferred - Job Family Group: Technology - Job Family: Applications Development - Time Type: Full time - Primary Location: Jacksonville Florida United States - Primary Location Full Time Salary Range: $141,440.00 - $212,160.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills Angular, Full Stack Development, Java, Microservices Architecture. - Anticipated Posting Close Date: Apr 16, 2026 - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
Posted 10 hours
Enterprise Resilience Quality Review Analyst – Assistant Vice President
Citi - Jacksonville, FL
Job Req Id: 26949395 Location(s): Jacksonville, Florida, United States Job Type: Hybrid Posted: Apr. 08, 2026 Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview The Enterprise Resilience Quality Review Analyst is responsible for conducting quality assurance (QA) reviews of the operational resilience components of Citi's businesses. The main goal is to identify potential resiliency risks and instances of non-compliance with the Enterprise Resilience Policy and Standards. The ideal candidate should have a background in the Business areas of Markets and Services, along with strong communication and analytical skills. Key Responsibilities: Operational Resilience Assessments: Understand underlying business processes. Assess the completeness and adequacy of rationales to ensure the resilience of critical business operations. Evaluate the adequacy of test documentation. Ensure compliance with internal policies and standards. Observation Management: Complete assessment documentation. Document and communicate identified issues to stakeholders. Track issues through to resolution and validate the corrective actions taken. Analysis and Reporting: Perform routine updates on monthly operations reports. Analyze the root cause of identified issues to spot common themes and suggest program-level improvements. Process Improvement: Support the establishment or improvement of operational processes for the program. Participate in and/or lead special projects as assigned. Qualifications 3+ years' experience in Markets and/or Services Experience or a basic understanding of operational resilience, disaster recovery, or risk and controls. Strong ability to take ideas from concept to execution and meet tight deadlines. Excellent analytical, problem-solving, and follow-up skills with strong attention to detail. Strong written/verbal communication, organization, and facilitation skills. A team player with strong analytical, conflict resolution, and influencing skills. Proficiency in Microsoft products, particularly Excel, for data analysis and presentation. Education: Bachelor’s degree/University degree or equivalent experience - Job Family Group: Corporate Services - Job Family: COB & Crisis Management - Time Type: Full time - Primary Location: Jacksonville Florida United States - Primary Location Full Time Salary Range: $79,120.00 - $118,680.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Anticipated Posting Close Date: Apr 15, 2026 - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
Posted 10 hours
Project Delivery Manager-Investor Servicing Manager
Deloitte - Jacksonville, FL 32202
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Investor Servicing Manager, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Work you'll do/Responsibilities Supports end-to-end investor service across private equity, hedge funds, real estate, and special situations strategies. Responsibilities include client onboarding, broker-dealer support, intaking and responding to ongoing investor information requests, escalation management, and fund document oversight. The ideal candidate brings alternatives fund administration experience, strong knowledge of private fund mechanics and lifecycle functions, and a proven ability to drive process improvements, manage internal and external relationships, and deliver exceptional client service. Here are the specific responsibilities for this role: Oversee daily investor and internal inquiry escalations, ensuring timely and accurate resolution Partner cross-functionally with sales, tax, legal, accounting, and fund administration teams globally to manage client onboarding, side letter negotiations, fund launches, and co-invest activities Lead the annual budgeting cycles and run rate revenue analysis to ensure funds' financial viability. Act as primary contact for U.S. broker-dealers, responding to inquiries from home offices and financial advisors while providing ad hoc and quarterly reporting Support technology transformation and automation initiatives to improve operational efficiency and enhance investor experience Review outgoing investor correspondence and oversee cash flow reporting to support portfolio management teams Manage fund document repositories, including PPMs, LPAs, and subscription agreements Build and maintain strong relationships with internal and external stakeholders Deliver high-quality work products while identifying opportunities for ongoing process improvement Recruiting for this role ends on Sunday, May 31st 2026. The Team Our Deloitte Regulatory, Risk & Forensic team helps client leaders translate multifaceted risk and an evolving regulatory environment into defensible actions that strengthen, protect, and transform their organization. Join our team and use advanced data, AI, and emerging technologies with industry insights to help clients bring clarity from complexity and accelerate their path to value creation. Our Regulatory, Risk, & Forensic Operate offering support to clients by delivering Operate services spanning the Regulatory, Risk & Forensic portfolio. We "embed continuous advantage" through domain, industry, technology and transformation skills to perform client business functions that manage risk and deliver value-added outcomes, all while driving predictable long-term revenue, profitability, and growth. Qualifications Required 5+ years' experience in private equity or hedge fund administration at a reputable fund administrator or asset manager 7+ years of deep understanding of private equity or hedge fund mechanics, including end-to-end fund lifecycle functions 7+ years of demonstrated ability to manage high-volume investment operations inquiries, resolve investor issues, and oversee investor onboarding processes 7+ years of direct experience with private funds focused on real estate and special situations; exposure to global macro strategies strongly preferred 7+ years of proven experience managing and leading a managed service provider, including defining and monitoring SLAs and related governance responsibilities 7+ years of Team leadership experience in global (US/India) operational models; documentation and process improvement skills critical. Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience Limited immigration sponsorship may be available Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $118,000-$130,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.