Job Results
Financial Services
Posted 1 month
Commercial Loan Portfolio Advisor
Progress Residential - Jacksonville, FL 32256
Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you! Position Summary: The Commercial Loan Portfolio Advisor is responsible for cultivating and maintaining on-going customer relationships within our Specialty Loan Division primarily focused on a Business Purpose Loan portfolio. Essential Duties and Responsibilities include the following: Effectively maintain a portfolio of Business Purpose Loans (BPL’s) by providing consistent and optimal support to our external and internal customers with inquiries and needs regarding loan servicing. Cultivate and maintain on-going customer relationships by providing an advisory role and approach towards every customer’s unique business needs. Receive inbound calls, make outbound calls, provide email and text support to clients, attorneys, business administration and other authorized parties on the account to achieve 100% customer satisfaction from daily servicing activities. Perform moderately complex administrative, transactional, operational and customer support tasks to include, but not limited to, analyzing and fulfilling requests, preparing and/or procuring documentation. Generate reports and analyze data to determine strategic initiatives needed to maximize customer satisfaction and results. Ensures compliance with company policies and procedures as well as achieving investor requirements. Leverage available resources and technologies to serve our clients with operational excellence and accuracy Achieve production goals (KPI’s- Key Performance Indicators) set by Management. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified candidate must possess 3-5 years of direct or related experience in each of the following: Working knowledge of Business Purpose Loans Extensive understanding of escrow, escrow analysis, payment histories, billing and 1098 statements Expansive knowledge related to cross collateralized servicing, partial lien release Comprehensive understanding of property preservation, i.e. code violation resolve, hazard claim resolution Excellent attention to detail, strong analytical/resolution skills, and use of sound judgement Ability to multi-task, meet deadlines and stay organized Excellent verbal & written professional communication skills Ability to work in a team environment and independently Strong advisory skills via telephone, email, and other various platforms Competencies: To perform the job successfully, an individual should demonstrate the following: Adaptability - Adapts to changes in the work environment. Manages competing demands. Changes approach or method to best fit the situation. Able to deal with frequent change delays, or unexpected events. Business Ethics– Treats people with respect. Keep commitments. Inspires the trust of others. Works with integrity and ethically. Upholds organizational values. Communications - Expresses ideas and thoughts verbally. Expresses ideas and thoughts in written form. Expresses ideas and thoughts in written form. Exhibits good listening and comprehension. Keeps others adequately informed. Selects and uses appropriate communication method. Customer Service - Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service. Dependability - Responds to requests for service and assistance. Follows instructions, responds to management direction. Takes responsibility for own actions. Commits to doing the best job possible. Keeps commitments. Meets attendance and punctuality guidelines. Teamwork - Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Contributes to building a positive team spirit. Puts success of team above own interests. Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out detailed written or oral instructions with minimal supervision. Ability to deal with problems involving a few concrete variables in standardized situations. Education/Experience: High school diploma or general education degree (GED) required. Associate/Bachelor’s degree preferred. Two to four years related experience and/or training required. Relationship management preferred with emphasis on excellent customer experience. Computer Skills: Working knowledge of and experience with Microsoft Office (Word, Excel, PowerPoint, One Drive and Outlook). Previous experience with MSP, Black Knight/LPS and Sagent preferred. Travel: Some travel may be required. Why Selene? Benefits Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes: Paid Time Off (PTO) Medical, Dental &Vision Employee Assistance Program Flexible Spending Account Health Savings Account Paid Holidays Company paid Life Insurance Matching 401(k) Plan The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs. Privacy Policy - Selene (seleneadvantage.com)
Posted 1 month
CSM, Strategic Accounts
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS? About the Role The Director of Client Success/Primary Client Success Manager serves as the primary client-facing lead for FIS most strategic accounts. Acting as a strategic partner to clients and a bridge between internal teams and external stakeholders, this role is responsible for advocating for the client internally and representing a unified FIS externally. The DCS/PCSM drives client satisfaction, solution adoption, and overall value realization. By serving as a strategic partner, the DCS/PCSM ensures clients realize the full value of their investment, fosters long-term relationships, and aligns FIS solutions with business goals all while supporting the broader mission of client advocacy and partnership. About the team: The Client Success Manager is part of the Client Success organization and orchestrates the post-sales experience for clients. Their priority is to use their market and product expertise to help clients achieve business goals, deliver measurable ROI through product adoption, and realize value from our products. CSMs are also responsible for minimizing churn/compression risk and identifying expansion opportunities. What you will be doing: Client Point of Contact: Acts as the primary liaison for high-value clients, ensuring seamless communication, resolution of concerns for their product area, and strategic alignment between FIS and the client Strategic Planning: Owns and develops detailed, tailored plans for client success, retention, and expansion opportunities to ensure Client Success Plans are accurate and up to date Value Realization: Ensures FIS is delivering the stated business objectives and client is achieving desired ROI Team Coordination: Ensures alignment across internal teams by facilitating collaboration and maintaining a united front during client engagements Client Engagements: Leads weekly client check-ins, monthly performance reviews, and partners on strategic discussions including but not limited to product adoption, expansion opportunities, and other commercial endeavors Commercial Partnership: Collaborates with sales teams to strengthen renewal strategies and identify expansion opportunities Contractual Visibility: Understands contractual obligations with regard to resources, roles and responsibilities Account Performance: is an expert on that client’s impact to FIS financial performance which includes but is not limited to revenue visibility, sales performance, renewal transactions, credits and SLAs Client Advocacy: Represent the client’s voice internally, ensuring their needs and concerns are addressed as well as managing various escalations Client Health Monitoring: Understands overall client health to proactively identify risks and opportunities. Reporting & Documentation: Maintain accurate and timely documentation in various systems to support reporting and leadership visibility What you will need: 5-7 years of experience in Client Success, Client Service/Support, Account Management, or similar roles Bachelor’s degree; relevant previous experience in financial technology services Ability to clearly articulate business value (written/verbal) to various stakeholders within clients’ organizations Knowledge of financial technology industry and products, including market trends, challenges, and opportunities Strong analytical skills, including experience with Tableau or similar software, and turning data into insights Strong communication/presentation skills and confidence in all levels of customer engagement/situations Strong leadership and ability to collaborate with cross-functional teams incl. Sales, Renewals, technical roles What we offer you: A career at FIS is more than just a job. It’s the chance to shape the future of fintech. At FIS, we offer you: A voice in the future of fintech Always-on learning and development Collaborative work environment Opportunities to give back Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 1 month
CSM, Strategic Accounts
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS? About the Role The Director of Client Success/Primary Client Success Manager serves as the primary client-facing lead for FIS most strategic accounts. Acting as a strategic partner to clients and a bridge between internal teams and external stakeholders, this role is responsible for advocating for the client internally and representing a unified FIS externally. The DCS/PCSM drives client satisfaction, solution adoption, and overall value realization. By serving as a strategic partner, the DCS/PCSM ensures clients realize the full value of their investment, fosters long-term relationships, and aligns FIS solutions with business goals all while supporting the broader mission of client advocacy and partnership. About the team: The Client Success Manager is part of the Client Success organization and orchestrates the post-sales experience for clients. Their priority is to use their market and product expertise to help clients achieve business goals, deliver measurable ROI through product adoption, and realize value from our products. CSMs are also responsible for minimizing churn/compression risk and identifying expansion opportunities. What you will be doing: Client Point of Contact: Acts as the primary liaison for high-value clients, ensuring seamless communication, resolution of concerns for their product area, and strategic alignment between FIS and the client Strategic Planning: Owns and develops detailed, tailored plans for client success, retention, and expansion opportunities to ensure Client Success Plans are accurate and up to date Value Realization: Ensures FIS is delivering the stated business objectives and client is achieving desired ROI Team Coordination: Ensures alignment across internal teams by facilitating collaboration and maintaining a united front during client engagements Client Engagements: Leads weekly client check-ins, monthly performance reviews, and partners on strategic discussions including but not limited to product adoption, expansion opportunities, and other commercial endeavors Commercial Partnership: Collaborates with sales teams to strengthen renewal strategies and identify expansion opportunities Contractual Visibility: Understands contractual obligations with regard to resources, roles and responsibilities Account Performance: is an expert on that client’s impact to FIS financial performance which includes but is not limited to revenue visibility, sales performance, renewal transactions, credits and SLAs Client Advocacy: Represent the client’s voice internally, ensuring their needs and concerns are addressed as well as managing various escalations Client Health Monitoring: Understands overall client health to proactively identify risks and opportunities. Reporting & Documentation: Maintain accurate and timely documentation in various systems to support reporting and leadership visibility What you will need: 5-7 years of experience in Client Success, Client Service/Support, Account Management, or similar roles Bachelor’s degree; relevant previous experience in financial technology services Ability to clearly articulate business value (written/verbal) to various stakeholders within clients’ organizations Knowledge of financial technology industry and products, including market trends, challenges, and opportunities Strong analytical skills, including experience with Tableau or similar software, and turning data into insights Strong communication/presentation skills and confidence in all levels of customer engagement/situations Strong leadership and ability to collaborate with cross-functional teams incl. Sales, Renewals, technical roles What we offer you: A career at FIS is more than just a job. It’s the chance to shape the future of fintech. At FIS, we offer you: A voice in the future of fintech Always-on learning and development Collaborative work environment Opportunities to give back Competitive salary and benefits FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $148,310-$249,160 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process. FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $0.00 - $999,999,999.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 1 month
Client Success Manager, Money Movement
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Job Description As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS? About the role: The Client Success Manager (CSM) is responsible for driving client satisfaction, solution adoption, and overall success for a specific solution. By serving as a strategic partner, the CSM ensures clients realize the full value of their investment, fostering long-term relationships and aligning solution outcomes with business goals. About the team: The Client Success Manager is part of the Client Success organization and orchestrates the post-sales experience for clients. Their priority is to use their product expertise to help clients achieve business goals, deliver measurable ROI through product adoption, and realize value from products. CSMs are also responsible for minimizing churn/compression risk and identifying expansion opportunities. What you will be doing: Act as a subject matter expert in business-specific domains, leading strategic conversations with senior stakeholders to identify partnership, growth, and expansion opportunities. Collaborate cross-functionally with product, sales, and support teams to deliver tailored solutions that drive adoption, satisfaction, and measurable impact. Build strong relationships with clients, proactively engage across the lifecycle, and enable value realization Develop a deep understanding of clients’ business objectives and collaborate with clients to build a joint success plan with milestones and measurable KPIs to achieve desired outcomes through product adoption Proactively analyze client health and product usage data, and take necessary actions to mitigate risk, improve product adoption, deliver business value outcomes, and reduce churn Act as a strategic advisor, bringing forward expansion opportunities and insights to sellers, and influencing product roadmaps based on client feedback Capture, communicate, and bring forward expansion recommendations from customer insights to sellers Act as a liaison between product management and clients; partner with sales & professional services teams Participate in the renewal process and articulate the renewal value story to clients What you will need: 5-7 years of experience in Client Success, Client Service/Support, Account Management, or similar roles Familiarity with enterprise money movement (ACH, wire, instant payments) a plus Bachelor’s degree; relevant previous experience in financial technology services Ability to clearly articulate business value (written/verbal) to various stakeholders within clients’ organizations Knowledge of financial technology industry and products, including market trends, challenges, and opportunities Strong analytical skills, including experience with Tableau or similar software, and turning data into insights Strong communication/presentation skills and confidence in all levels of customer engagement/situations Strong leadership and ability to collaborate with cross-functional teams incl. Sales, Renewals, technical roles What we offer you: A career at FIS is more than just a job. It’s the chance to shape the future of fintech. At FIS, we offer you: A voice in the future of fintech Always-on learning and development Collaborative work environment Opportunities to give back Competitive salary and benefits FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $106,8800-$179,430 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process. FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $0.00 - $999,999,999.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 1 month
Client Success Manager, Issuing
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Job Description As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS? About the role: The Client Success Manager (CSM) is responsible for driving client satisfaction, solution adoption, and overall success for a specific solution. By serving as a strategic partner, the CSM ensures clients realize the full value of their investment, fostering long-term relationships and aligning solution outcomes with business goals. About the team: The Client Success Manager is part of the Client Success organization and orchestrates the post-sales experience for clients. Their priority is to use their product expertise to help clients achieve business goals, deliver measurable ROI through product adoption, and realize value from products. CSMs are also responsible for minimizing churn/compression risk and identifying expansion opportunities. What you will be doing: Act as a subject matter expert in business-specific domains, leading strategic conversations with senior stakeholders to identify partnership, growth, and expansion opportunities. Collaborate cross-functionally with product, sales, and support teams to deliver tailored solutions that drive adoption, satisfaction, and measurable impact. Build strong relationships with clients, proactively engage across the lifecycle, and enable value realization Develop a deep understanding of clients’ business objectives and collaborate with clients to build a joint success plan with milestones and measurable KPIs to achieve desired outcomes through product adoption Proactively analyze client health and product usage data, and take necessary actions to mitigate risk, improve product adoption, deliver business value outcomes, and reduce churn Act as a strategic advisor, bringing forward expansion opportunities and insights to sellers, and influencing product roadmaps based on client feedback Capture, communicate, and bring forward expansion recommendations from customer insights to sellers Act as a liaison between product management and clients; partner with sales & professional services teams Participate in the renewal process and articulate the renewal value story to clients What you will need: 5-7 years of experience in Client Success, Client Service/Support, Account Management, or similar roles Familiarity with card issuing (debit/credit processing, card fraud) a plus Bachelor’s degree; relevant previous experience in financial technology services Ability to clearly articulate business value (written/verbal) to various stakeholders within clients’ organizations Knowledge of financial technology industry and products, including market trends, challenges, and opportunities Strong analytical skills, including experience with Tableau or similar software, and turning data into insights Strong communication/presentation skills and confidence in all levels of customer engagement/situations Strong leadership and ability to collaborate with cross-functional teams incl. Sales, Renewals, technical roles What we offer you: A career at FIS is more than just a job. It’s the chance to shape the future of fintech. At FIS, we offer you: A voice in the future of fintech Always-on learning and development Collaborative work environment Opportunities to give back Competitive salary and benefits FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $90,640-152,260 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process. FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $0.00 - $999,999,999.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 1 month
Project Manager, Product
Paysafe - Jacksonville, FL 32256
Date: 4 Mar 2026 Location: Jacksonville, FL, US, 32256 Company: Paysafe Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com. The Project Manager, Product will be responsible for leading the planning and execution of small to medium-sized projects that deliver defined features, releases, or product enhancements. This role ensures that all assigned initiatives are delivered on time, within scope, and in alignment with business and technical expectations. The Project Manager, Product is expected to apply foundational project management principles to establish structure, drive accountability, and maintain transparency across stakeholders. Key Responsibilities Project Definition and Planning: Develop clear project plans and define objectives in partnership with business and technology stakeholders. Builds detailed delivery plans that include milestones, dependencies, and timelines, ensuring all participants understand their roles and responsibilities. Execution and Delivery Management: Oversees the day-to-day execution of project tasks, coordinating cross-functional activities to ensure deliverables are completed within the agreed schedule and budget. Maintains focus on achieving business value and managing change requests appropriately. Risk and Issue Management: Identifies potential risks early, documents mitigation plans, and proactively communicates issues to avoid delivery impacts. Stakeholder Engagement: Builds and maintains productive relationships with internal and external partners, providing clear and consistent updates on progress, decisions, and challenges. Governance and Reporting: Maintains accurate project documentation, status reports, and metrics to ensure leadership visibility into progress and outcomes. Process Adherence and Improvement: Follows established PMO standards, templates, and governance frameworks, while continuously identifying opportunities to refine delivery practices. Qualifications & Skills Bachelor’s degree in Business Administration or related field, required, or additional relevant experience in lieu of education, required. Minimum 2 years of professional experience managing projects or equivalent delivery responsibilities. Demonstrated success in managing small to mid-scale initiatives independently. Working knowledge of Agile and Waterfall methodologies preferred. CAPM or PMP certification in progress or completed is desirable. Experience in fintech, payments, or other technology-driven financial services, ideally with exposure to global payment methods and compliance frameworks is preferred. Solid understanding of project management frameworks, methodologies, and lifecycle phases. Strong organizational and analytical skills with the ability to manage multiple priorities simultaneously. Effective written and verbal communication, capable of engaging both technical and non-technical stakeholders. Proven ability to manage scope, schedule, and budget while maintaining high quality standards. Demonstrate consistent reliability in meeting commitments and achieving results. Communicates with transparency, keeping all parties informed of risks, progress, and outcomes. Exhibits initiative and curiosity, showing readiness to take on increasingly complex assignments. Fosters collaboration by promoting accountability and solution-oriented problem solving within the project team. Life at Paysafe: One network. One partnership. At Paysafe, this is not only our business model; this is our mindset when it comes to our team. Being a part of Paysafe means you’ll be one of over 3200 members of a world-class team that drives our business to new heights every day and where we are committed to your personal and professional growth. Our culture values humility, high trust & autonomy, a desire for excellence and meeting commitments, strong team cohesion, a sense of urgency, a desire to learn, pragmatically pushing boundaries, and accomplishing goals that have a direct business impact. Equal Employment OpportunityPaysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you Nearest Major Market: Jacksonville
Posted 1 month
AIML Engineer III – Treasury and Lending Platforms
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description FIS Management Services, LLC seeks AIML Engineer III – Treasury and Lending Platforms in Jacksonville, FL to leverage a broad stack of Open Source and SaaS AI technologies such as Azure OpenAI, VectorDBs, RAG, RLHF, and more to build scalable AI solutions for financial workflows including cash flow forecasting, treasury operations, liquidity optimization and regulatory compliance. Design, implement, and maintain cloud-native infrastructure using AWS, Azure, or GCP, with a focus on container orchestration (EKS/ECS, GKE), infrastructure-as-code (Terraform, CloudFormation), and support for GPU/accelerated workloads. Architect and optimize advanced MLOps pipelines on Azure, automating data ingestion, distributed GPU model training, versioning, CI/CD validation, AKS deployment, and monitoring to deliver secure, compliant, and scalable AI solutions for complex financial workflows. Conduct original research on emerging AI techniques such as meta-learning and federated learning, while evaluating and comparing commercial and open-source LLMs (e.g., OpenAI, Anthropic, Mistral, Meta Llama) for performance, cost-efficiency, alignment, and reliability to inform scalable and cutting-edge AI system design. Lead performance optimization of large-scale AI models by applying techniques such as model quantization, pruning, and mixed-precision training on distributed GPU clusters to reduce inference latency in real-time financial systems. Build and deploy advanced Machine learning and statistical algorithms for financial risk forecasting and anomaly detection on high dimensional, multivariate time-series data. Integrate domain knowledge and ensure model interpretability and compliance. Write clear, maintainable code, conduct code reviews, and mentor junior teammates. Evangelize automated testing, code linting, and performance monitoring. REQUIREMENTS: Bachelor’s degree or foreign equivalent in Statistics, Mathematics, Computer Science or related field and six (6) years of progressively responsible experience in the job offered or a related occupation: working with Machine Learning (ML) engineering, analytics, or data engineering; developing advanced Machine Learning solutions including applying AI/ML techniques in financial services or highly sensitive confidential data regulated industries; integrating commercial LLM (Large Language Models) APIs including OpenAI, Anthropic or Cohere into software applications, enabling intelligent agents, summarization, and question answering capabilities; working in financial services and fintech domain including operational efficiency, reporting automation, financial data intelligence, and workflow optimization; working with any combination of tools including Python, PyTorch, TensorFlow/Keras DL stacks, Hugging Face Transformers, LangChain, fine-tuning, and RLHF modern Gen-AI tooling; and performing AI model evaluation, prompt engineering, and Retrieval-Augmented Generation (RAG) techniques. In the alternative, the employer will accept a Master’s degree in the above listed fields and four (4) years of experience in the above listed skills. Telecommuting and/or working from home may be permissible pursuant to company policies. QUALIFIED APPLICANTS: Please apply directly through our website by clicking on “Apply Now.” Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 1 month
Sr Manager, Business Operations
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Job Description We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS? About the role: As a Salesforce Business Architect, you’ll act as a strategic bridge between business stakeholders and technical teams, defining, designing, and governing Salesforce solutions that align with business goals. You will map business capabilities, lead requirement workshops, and ensure scalable, efficient system design - focusing on business process optimization/mapping. Please note: This is a full-time position with a required hybrid schedule in the posted location. Current and future sponsorship are not available for this position What you will be doing: Strategic Alignment: Map business processes to Salesforce capabilities and design solutions that align with business goals and industry best practices. Stakeholder Engagement: Lead workshops, journey mapping, and capability modeling to define requirements with business leaders. Solution Design: Create architectural designs, including data models and process flows, to bridge business vision with technical reality. Governance & Optimization: Ensure high-quality implementations by setting standards, managing technical debt, and driving adoption. Gap Analysis: Perform gap analysis to determine necessary custom solutions vs. standard platform functionalities. Project Leadership: Partner with developers, administrators, and consultants to oversee implementation and ensure ROI. What you bring: Experience: Experience with Salesforce platform functionality, including Sales Cloud, Service Cloud, or industry-specific solutions. Communication: Strong ability to translate complex technical concepts into business language. Process Mapping: Proficiency in modeling business processes and mapping them to CRM technology. Strategy: Expertise in business analysis, requirements gathering, and solution scoping. Education Bachelor's degree Salesforce certifications preferred. Added Bonus if you have: Experience with Salesforce Sales, Service and / or Financial Services Cloud Strong verbal and written communication Ability to gather, analyze, and present information to different audiences Ability to understand a process at a high level, while still drilling into details Have a thorough understanding of process mapping, data collection, data analysis, procedure writing, and overseeing effective requirements documentation What we offer you: A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you: A voice in the future of fintech Always-on learning and development Collaborative work environment Opportunities to give back Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 1 month
Sr. Quality Assurance Specialist
Ponte Vedra, FL 32081
Company Description Treace’s mission is to be the leader in the surgical treatment of bunions by establishing the Lapiplasty® System as the standard of care. We are committed to operating our business with the highest standards of ethical conduct. We intend to exceed our customers’ expectations through an innovation-driven, high-velocity approach to solving treatment and surgical problems. With our products and services, our mission is to assist foot and ankle surgeons in improving patient outcomes and reducing healthcare costs, while providing rewarding experiences and opportunities for our employees and stakeholders. Job Description POSITION SUMMARY: The Sr. Quality Assurance Specialist (SQAS) is responsible for executing and supporting Quality System requirements in maintaining a compliant Quality System (ISO, FDA 21 CFR 820, etc.). Specifically, this role is responsible for creating procedures, assessing changes to procedures, auditing for compliance to procedures, leading CAPA system activities and recall activities, where required. PRIMARY DUTIES & RESPONSIBILITIES: • Create and update quality system procedures, including leading and performing biennial reviews to drive continuous improvement, align best practices, procedures and applicable regulations (FDA, ISO, etc.) • Responsible for leading impacts resulting from proposed changes to quality system procedures • Supports standards review process by continuously monitoring regulations and guidance documents for required updates • Responsible for processing quality system, marketing collateral, and product documenting engineering change orders, reviewing for completeness and releasing controlled copies for use. • Leads and performs internal and supplier quality system audits (for areas independent of responsibilities) • Supports Master Audit Schedule, vendor management and leads onsite/desktop audits, and post market surveillance activities as needed • Executes health hazard evaluations and field action activities with direction from the Recall Coordinator. Identify scope of product holds, perform traceability, and physical quarantine of impacted products. • Supports timely execution of Quality Plans, Quality System CAPAs, CAPA trending meetings and management reviews • Investigate potential non-conformances and recommend CAPA activity to manager. Leads CAPA investigations for root cause determination and action implementation/verification. • Distribute documents for approval and obtain signatures from team members (DocuSign) • Supports external (FDA, ISO, etc.) compliance audits as well as schedule and manage internal audits as required to maintain quality compliance Qualifications • An associate or bachelor’s degree in life sciences is strongly preferred; in lieu of degree, a HS Diploma with 7+ years of quality experience in the medical device or related industry is required. • A minimum of 5+ years’ experience in medical device or pharma quality systems role (e.g. Document Control, Quality Control, Quality Assurance, etc.) is required • Prior root cause analysis training is preferred • Quality system auditor training or certification is preferred (ISO, other) Additional Information All your information will be kept confidential according to EEO guidelines. Treace's Privacy Policy It is Treace’s policy not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, veteran status or any other characteristic protected by applicable law. EEO/Disabled/Veterans Employer Treace is a drug free employer.
Posted 1 month
Accounts Payable Clerk
2G Energietechnik - Saint Augustine, FL 32092
*<Job Overview>* Join our dynamic finance team as an Accounts Payable Clerk, where your expertise will drive the smooth processing of our company's financial obligations. In this vital role, you will manage the full cycle of accounts payable activities, ensuring timely and accurate payments to vendors and suppliers. Your attention to detail, strong understanding of accounting principles, and proficiency with financial software will help maintain our company's financial integrity and support operational efficiency. This position offers an exciting opportunity to contribute to a collaborative environment that values precision, accountability, and continuous improvement. This is an exempt position Monday through Friday 8-5 with an one hour lunch. *Location:* Saint Augustine, FL *Responsibility:* Invoice Processing · Review, verify, and process vendor invoices for accuracy, proper approval, and coding. · Match purchase orders, receipts, and invoices (3-way match). · Enter invoices into the accounting system in a timely manner. · Resolve discrepancies with vendors, purchasing, or internal departments. Payments · Prepare weekly payment runs. · Maintain payment schedules to ensure timely payments and avoid late fees. · Reconcile vendor statements and investigate outstanding items. Vendor Management · Maintain vendor files, including W-9 forms and contact information. · Communicate with vendors regarding payment status, discrepancies, and inquiries. · Assist with new vendor setup and compliance with company policies. Reconciliation & Reporting · Reconcile accounts payable subledger to the general ledger. · Assist with month-end close activities, including accruals and reporting. · Prepare reports on outstanding payables and cash requirements. Compliance & Controls · Ensure compliance with internal controls, company policies, and audit requirements. · Maintain organized and accurate documentation for audit support. · Assist with 1099 preparation and year-end reporting. General Support · Support accounting team with administrative and finance-related tasks. · Participate in process improvement initiatives to increase efficiency and accuracy. *Key Attributes:* · Understanding of basic accounting principles. · Problem-solving mindset with a proactive approach. · Experience with purchase order environments. *Education and Experience:* · Bachelors degree in Accounting, Finance, or related field · 1–3 years of accounts payable or general accounting experience *Preferred Qualifications:* · Spanish Speaking · Experience with ERP or accounting systems (e.g., SAP, NetSuite, QuickBooks, Microsoft Dynamics) Embark on a rewarding career where your skills will be valued! We are committed to fostering an inclusive environment that promotes growth, collaboration, and excellence. Join us in ensuring our financial operations run seamlessly while advancing your professional journey in accounting. Pay: $50,000.00 - $55,000.00 per year Benefits: * 401(k) * Dental insurance * Flexible spending account * Health insurance * Life insurance * Paid time off * Referral program * Tuition reimbursement * Vision insurance Work Location: In person